1. Role Description:
We are seeking a dynamic and experienced Sales and Project Manager to join our team in the renovation contractor industry. The ideal candidate will have a strong background in sales, excellent project management skills, and a proven track record in managing renovation projects from inception to completion.
2. Specific Responsibilities:
• Gain comprehensive knowledge of renovation techniques and processes, including demolition, electrical, plumbing, and finishing work.
• Understand the materials, tools, and equipment commonly used in renovations.
• Learn about building codes, regulations, and permit requirements in the renovation industry.
• Familiarize yourself with different types of renovation projects, such as residential, commercial, and historical restorations.
• Stay updated on the latest trends and innovations in construction and renovation.
• Develop strong communication skills to build and maintain relationships with clients.
• Practice active listening to understand clients' needs, preferences, and budget constraints.
• Learn to manage client expectations and address any concerns or issues promptly.
• Implement strategies for client retention, such as follow-up visits and loyalty programs.
• Foster a positive client experience by providing personalized and attentive service
• Develop skills in project planning, including scope definition, resource allocation, and scheduling.
• Learn to create detailed project timelines and milestones to ensure timely completion.
• Implement project management tools and software to track progress and manage tasks.
• Understand the principles of risk management and develop strategies to mitigate potential issues.
• Coordinate with subcontractors, suppliers, and internal teams to ensure seamless project execution
• Gain proficiency in creating accurate cost estimates and budgets for renovation projects.
• Learn to analyze and compare costs of materials, labor, and other project expenses.
• Develop skills in negotiating prices with suppliers and subcontractors to stay within budget.
• Implement cost control measures to monitor and manage project expenses.
• Communicate budget updates and financial reports to clients and stakeholders regularly.
• Develop effective sales techniques to attract new clients and secure renovation contracts.
• Learn to conduct initial consultations to assess clients' needs and propose suitable renovation solutions.
• Create compelling sales presentations and proposals that highlight your company's expertise and value.
• Utilize digital marketing, social media, and networking to generate leads and expand your client base.
• Track and analyze sales data to identify opportunities for growth and improvement.
• Implement quality control procedures to ensure high standards in all renovation projects.
• Develop a system for regular site inspections and progress assessments.
• Learn to address any defects or issues promptly to maintain project quality.
• Gather client feedback throughout and after the project to gauge satisfaction.
• Continuously improve your processes and services based on client feedback and industry best practices.
3. Competencies:
1. Construction and Renovation Processes
2. Client Relationship Management
3. Project Planning and Management:
4. Budgeting and Cost Estimation
5. Sales Techniques and Client Acquisition
6. Quality Assurance and Customer Satisfaction
