Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Key Responsibilities

• Assist with the installation and support of data center physical infrastructure.
• Install, replace, and troubleshoot cables and hardware components.
• Handle data-bearing devices, including hard drives and SSDs.
• Operate within a ticket-based environment for task management.
• Use pallet jacks or other lifting tools to move equipment safely.
• Support the Data Center Inventory and Asset Management Team in managing inventory and shipping tasks during peak times.
• Flexibility to work during weekends or holidays when required.

Qualifications and Skills

• Diploma or Degree in IT, Computer Engineering, or a related field.
• At least one year of experience in IT Support or Monitoring (fresh graduates with a proactive mindset are encouraged to apply).
• Six months or more in handling technical equipment or machinery.
• Familiarity with computer hardware and components.
• Preferred certifications include CompTIA (A+, Server+, Network+) and Basic Structure Cabling (BSC).
• Physically capable of standing, walking, and lifting frequently, with or without equipment assistance.
• Strong communication skills in English, both written and spoken.
• Enthusiasm for learning and expanding technical skills.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
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https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Responsibilities:

Manage and maintain large-scale data center infrastructure and facilities for continuous 24x7 operations in rotating shifts.

Job Description:

• Support continuous operation of data center infrastructure with 24x7 monitoring.
• Act as Level 1 escalation point for operational incidents, responding within SLA.
• Document all requests in the internal Web Portal ticketing system.
• Ensure compliance with ITIL processes for incident, problem, and change management.
• Implement safety, security, and customer support policies effectively.
• Coordinate with contractors, vendors, and inspect completed work.
• Plan and execute preventive and reactive maintenance activities with minimal service disruption.
• Support internal and external audits and generate reports as needed.
• Perform other duties and projects as assigned by management.

Requirements:

• ITE Certificate or Diploma in Computing, Electrical, Mechanical Engineering, or related field.
• Minimum 1 year of relevant experience in 24x7 data center or facility operations.
• General knowledge of Mechanical & Electrical (M&E) and Network Critical Infrastructure.
• Detail-oriented team player capable of working under pressure in a fast-paced environment.
• Available for 24x7 standby and recall as needed.
• Rotating 12-hour shifts, including weekends and public holidays (3 days' work, 2 days off).

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Requirement:
• Have Call centre exp/ Customer Service or Have order processing exp
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekend)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg emails
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

You will provide quality and personalized one-stop information service for the Hospital. This includes handling general enquiries and managing outpatient appointments through phone, email, web chat, as well as other online platforms.

Requirements:

· GCE ‘N’ Level / GCE ‘O’ Level with at least 1 year of relevant experience or NITEC in Service Skills preferably

· Experience in call centre, customer service or healthcare industry will be advantageous

· Excellent team player with strong interpersonal and communication skills

· Customer-oriented and highly adaptable in a dynamic and fast-paced environment

· Proficient in Microsoft Office applications

· Able to commit to rotating shifts, including weekends & public holidays

We are seeking a customer service associate for our client, ST Engineering. Details as follows:

Job Title: Call Centre Associate, Ang Mo Kio (1-2 year contract, salary up to $2300 + $250 monthly performance incentive)

Job Description

Reports to Contact Centre Team Lead

Handle customer service hotline and provide first level of supports from OMNI Channels

Resolve customer queries efficiently and escalate problems/issues promptly.

Follow Standard operating procedures closely.

Work as a team and ensure that the contact centre service level is met

Requirements

Diploma / NITEC / GCE ‘O' Level or equivalent

Minimum C5 for English O level

Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Working Hours: Mon-Fri (normal office hours) and alternate Saturdays (half-day)

Special Knowledge or Skills:

Pleasant disposition with good communication skills

Fluency in a second language

Computer literate and good typing skills

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Contract duration: 12 months

Work location: Eunos

Working hours: Mon - Fri (9am - 6pm)

Salary: Up to $3500 + Completion Bonus!

Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Requirements

• Preferably ’A’ Levels or Diploma holder
• Possess 1 - 2 years in a call centre environment, preferably in the financial industry
• Good interpersonal and communication skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2493

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Jobs Responsibilities

• Handle calls and/ or emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Perform after- call administration work
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Job Requirements

• Training on the job provided
• Comfortable to work shift & part-time basis

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

Description

• Attend to enquiries regarding Government related projects and portals
• Administrative duties (data entry, keyword search, etc.)
• Other ad-hoc duties as assigned by supervisor

Note:

• There will be 1 to 2 weeks of paid job training
• Working hours: 5 days including weekends, 4 or 8hrs shift
• Able to start work immediately
• Duration: 6 months

Applicants email to: [email protected]

Telegram: 80834166

EA Personnel Name: Richard Chia Heng Yeow
EA Personnel No: R1104495
EA License No: 99C4599

Salary: $10/hr

Location: West

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries promptly.
• Provide information about products and services.
• Assist customers with troubleshooting and problem resolution.
• Maintain accurate records of customer interactions and transactions.
• Follow up on customer issues to ensure satisfaction.
• Collaborate with team members and other departments to enhance service delivery.

Qualifications:

• N/O-level/ Nitec/ Diploma Holders
• No experience needed, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Location: Raffles Place

Working hours:

1. 9AM – 1PM or 10.30AM – 2.30PM
2. 5-day work week (may include weekends & PH)
3. Training about 10-12 full days (training batch 27/12/24)

• Handle calls and/ or emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Job Details:

• Salary rate $18/hour
• Permanent Night Shift (Work from home)
• 100% remote work within the Singapore region
• Entitle to Annual Leave , medical leave, etc
• Contract: 12 month (renewable based on performance)
• Working hours: 8 hours per night, scheduled between 9pm to 9am, 5 days across from Monday to Sunday.
• Entitled to 2 days off in a week which will be rotating any day
• Must attend Interview & briefing
• Must pass 2 test (english & mandarin)
• Must attend 3 weeks Online Training (attendance 100% compulsory & pass training assessment)

Job Summary:

A work from home Language Interpreter works from his/her home office. It is essential to ensure a quiet and secure environment. The calls may involve simple or complex, non-technical or technical subjects in healthcare, government, insurance, finance, utilities, travel and hospitality, 911 emergency services, law enforcement and general businesses.

Responsibilities:

• Over the phone interpreter (Translate from English to Mandarin and vice versa)
• Proficient in both English and Mandarin for effective communication with customers from China and the US.

Requirements:

• Requirement of a personal laptop or PC with a webcam (only necessary during the 3-week training session, trainer will give live training)
• Access to high-speed home WIFI internet connection (usage of hotspot, mobile data, or public WiFi is strictly prohibited)
• Ownership of a mobile phone or spare device

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/5369

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

The Job

1. Accountable for the efficiency and effective operations of the Call Centre, its agents and services.
2. Lead the agents in improving customer service, in terms of service delivery, service attitudes, defined service outcomes, achieving service standards and receiving service awards.
3. Lead in reviewing current practices, reviewing resources, utilizing resources well, set targets for the department, set targets for the staff, report regularly to HOD and manage costs well.
4. Lead in using relevant market information to analyse and propose on new services, new processes to improve work, and new ideas on the use of digital technologies.
5. Leverage on relevant information, data, digital enablers, digital tools, technologies to propose improvements in upscaling and upskilling the Call Centre’s ability to deliver and perform beyond its current means.
6. Ensure staff are recruited, trained, coached and enabled to provide excellent service under any circumstances. Ensure the well-being of all staff.
7. Establish and maintain effective working relationships with the many stakeholders’ i.e., departmental supervisors and co-workers, external collaborators, vendors, corporate clients, and the public.
8. Undertake any other duties as and when assigned.

The Person

• At least 2 years of working experience in Call Centre Management / Operations.
• Possess excellent communication skills and service oriented.
• Strong supervisory skills in leading and motivating a team towards achievement of departmental and organizational goals.
• Strong understanding of managing service operations.
• Proficient in relevant digital applications and tools.
• Meticulous in attending to incidents and ability to work with tight deadlines.

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Key Responsibilities

• Accurately document all equipment deliveries and removals.
• Conduct routine audits to ensure inventory integrity and compliance.
• Use equipment such as pallet jacks to facilitate safe item movement.
• Work within a ticketing system to manage tasks and assignments effectively.
• Execute the secure destruction of data-storing devices, including hard drives and SSDs.
• Manage shipping, receiving, and inventory processes.
• Prioritize and resolve tickets, escalate issues, and handle blockers to sustain inventory operations in line with service agreements.
• Be prepared to work outside standard business hours, including weekends or holidays, as needed.

Qualifications and Skills

• Diploma or Degree in IT, Computer Engineering, or a related discipline.
• At least one year of experience in IT Support or Systems Monitoring (fresh graduates with a proactive attitude are encouraged to apply).
• Minimum six months of experience in Inventory Control, Logistics, or Warehouse Management.
• Capable of performing physical tasks, including lifting and working at heights, with or without equipment assistance.
• Excellent communication skills in English, both spoken and written.
• Motivation to grow and learn new technical skills.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

We are looking to hire a highly motivated, experienced, Senior Director to head the National Platform - Multi User Wafer Fab (MUWF).

Competencies

• Experienced in semiconductor, manufacturing fab ramp-up, management of semiconductor production fab
• At least 10-15 years of executive-level operational experience
• Strong initiative, self-driven, high creativity to develop and retain customers and industry partners.
• Ability to work as a team with various departments and stakeholders to achieve goals including providing guidance to encourage maximum performance and dedication.

Responsibilities:

• To be the face of the organization, responsible for giving the proper strategic direction and implementing a high-quality vision.
• To oversee all operations, functions, and activities of the MUWF as a national cleanroom facility.
• To ensure on-time, on-budget startup of the facility
• To liase with JTC and its appointed contractors and A*STAR support groups, and ensure good decisions are made
• To provide monthly and key milestone updates to A*STAR management and stakeholders on outfitting MUWF progress
• To develop the MUWF to meet its goals, increase partnership opportunities, accelerate translational research and drive economic outcomes
• To develop and implement strategies that help to achieve the facility’s mission and objectives
• To promote and facilitate the use of the facility for knowledge management, so as to accelerate research (aka “Central Kitchen”)
• To develop tailor-made processes to meet the requirements of R&D, industry partners and low-volume high-mix prototyping
• To manage effectively the operations and administrative affairs of the facility
• To make key decisions for operational activities and set strategic goals
• To oversee the facility’s financial and operational performance
• To implement sustainable 24/7 operations
• To ensure the facility is able to support the hosted research performers to do R&D, prototyping and (selectively) small volume production
• To assess and implement solutions for automating the facility
• To enable an appropriate level of data dashboards for our customers
• To be responsible for the selection of fab suppliers
• To be responsible for tool purchases, installation, qualification
• To create an environment conducive to intellectual and research growth
• To build and support a community of researchers to increase research opportunities
• To establish cross contamination avoidance rules
• To market and promote MUWF
• To market and promote MUWF to appropriate local and overseas companies, and attract them to take up space and collaborate with public sector research performers
• To manage space allocation to the hosted research performers from the public and private sector, including considerations of tenancy mix to reap synergies
• Manage stakeholders expectations and ensure partner satisfaction – grow and retain existing accounts by presenting new solutions and services to partners – farm existing partnerships.
• To secure funding for MUWF2

5 days, Permanent, Paya Lebar

Our Client

Data Centre Builder , Data Center facility Management Company

Job scope

· Responsible for the management n implementation of data center building projects

· Plan and prepare work schedules when the project are awarded.

· Coordinate and manage work schedule, time line , progress with vendor and external contractor.

· Manage technical submission document and ensure technical drawing n material spec requirement are adhered to

· Regular site walk, Update client n company of project progress

· Resolve site issue with multiple parties

· Prepare n produce T&C report, SAT report and Test Script based on project/site requirement.

· Prepare and coordinate for Integrated Services Test (IST) with multiple parties before opening of data center

· Prepare operation n maintainence manual (OMM) and handover certificate.

Requirements

· Min Diploma in Electrical/Mechanical Engineering

· 3 years’ experience in data center M&E project management

Added advantage

· Proficiency with Authority and BCA Code of Practice.

Work location :Paya Lebar

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified.

Job Description:

• Strategically plan and manage operations, manpower, transportation and logistics
• Enforce and ensure workers comply with safety standards and SOPs
• Attend and conduct necessary investigation and inspections for all accidents and infringements
• Resolve all operational issues and report rectification to management
• Prepare and attend weekly safety and operations meetings and reviews

Job Requirements:

• Minimum Degree or equivalent
• Possess Class 3/4 driving license is an added advantage
• Good analytical and problem solving skills
• Good interpersonal and multi tasking skills
• Able to work independently as well as in a team
• Able to work under stress and meet tight timeline
• Able to perform overtime when necessary
• Able to work on rotating shifts/weekends/public holidays when necessary
• Proficient in MS Office

Fresh entry applicants are welcome.

Responsibilities:

• Making outbound survey calls /follow up calls
• Call script and training will be provided (follow standardize call scripts)
• Data entry to ensure data accuracy (call survey results update)
• Adverse finding to be escalated for further investigation
• Administrative duties (consolidation of reports/etc)
• Uphold confidentiality and data security standards

Requirements:

• Proficient in MS Words/Excel/Powerpoint
• Min Diploma with some experience in Insurance sales/customer service is preferred
• Good communication skills and detail oriented

Location :

Jurong East (island-wide pickup service provided)

Working Hours :

5-day work week

Mon to Fri, 830am – 530pm

Salary :

$2.5K (Contract period)

Conversion to perm (AL 21 days, MC 28 days + VBs)

Core Responsibilities (Training given) :

Work for a major holding company, under the healthcare business unit for distribution of pharmaceutical products, to assist in handling client phone calls and order processing.

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

Requirements :

• Have Call Centre/ Customer Service or order processing experience
• Minimum Nitec and above, do note that this is not a purely call centre assistant role but is more on order processing
• Handle sales orders, customer and client enquiries/complaints

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Benefits:

• Basic Salary up to $2,000 with yearly increment based on performance.
• 5.5 days (Alternate Saturday), Monday to Thursday (9am to 7pm or 10am to 8pm) depending on roster | Friday (9am to 6pm)
• Entitled for $50 shift allowance upon completion of working timing on 10am to 8pm for two weeks
• Paid sick leave
• Training & professional development
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Call Centre Agent located in Sims Ln. Our clients are in the Freight Forwarding Industry. You will be responsible for managing inbound and outbound collection calls within a call center environment, where you’ll clearly communicate and explain payment breakdowns to customers. Key responsibilities include following up on overdue accounts to meet collection targets on behalf of clients from banks, telecom service providers, and commercial clients. Additionally, the role requires negotiating repayment amounts and payment schedules with customers, enhancing overall collection efficiency, and reducing delinquency rates. Other duties may be assigned as needed to support the team and achieve collection goals.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Possess at least 2 years of working experience in telemarketing (inbound and outbound calls), customer service or debt collection (in a call center environment)

Salary: $10/hr

Location: West

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries promptly.
• Provide information about products and services.
• Assist customers with troubleshooting and problem resolution.
• Maintain accurate records of customer interactions and transactions.
• Follow up on customer issues to ensure satisfaction.
• Collaborate with team members and other departments to enhance service delivery.

Qualifications:

• N/O-level/ Nitec/ Diploma Holders
• No experience needed, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description:

• Answer inbound calls from customers and address inquiries
• Provide information about products/services, resolve issues, and offer assistance
• Update customer records and document interactions in the system
• Ensure customer satisfaction and maintain a positive experience
• Maintain confidentiality of customer information and data

Requirements:

• Min O/A Levels
• Min 18 years old and above
• Previous customer service or call center experience would be advantageous
• Strong communication and active listening skills

For interested candidates, please send your most recent and updated resume to [email protected]

or WA me at +6596698692

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Working Hours: 5.5 Days, Office Hours

Location: Novena

Job Description

• Manage large amounts of inbound and outbound calls promptly
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives

Requirement:

• Min. A Level/Diploma/Nitec
• Keen in healthcare environment

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)