• Respond promptly and professionally to high-priority complaints or concerns escalated by internal departments or external stakeholders, ensuring a service-oriented approach.
• Act as a key point of contact between internal departments and external entities (e.g., citizens, businesses, and other government agencies) to resolve issues efficiently and effectively, with a commitment to delivering high-quality service.
• Ensure that all written communications adhere to relevant laws, regulations, and agency policies, while reflecting the agency’s commitment to quality service.
• Maintain detailed and organized records of escalations, including actions taken, outcomes, and follow-up requirements, to ensure accountability and continuous improvement in service delivery.
• Identify trends and recurring issues in escalated cases, and provide feedback to improve processes, policies, and communication strategies that enhance the quality of service. Prepare concise and insightful written briefs on complex escalated issues, offering recommendations that prioritize both resolution and service quality.

Requirement:

• Bachelor’s degree in Communications or similar related field.
• At least 2-3-years of experience in a writing or communications role
• Demonstrated ability to manage escalations and sensitive situations with tact and professionalism.
• Exceptional written and verbal communication skills.
• Ability to manage multiple tasks and work under pressure to meet deadlines.
• Experience in dispute resolution or customer service
• Analytical skills to assess complex issues and recommend solutions.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/9402

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Descriptions:

• Transport shipping containers from one port to another (i.e. Keppel Terminal, Brani Terminal, Pasir Panjang Terminal and Tuas Terminal)
• Ensure that the IGH truck is clean and in serviceable operating conditions
• Practise safe driving habits in compliance with PSA and public traffic rules

Job Requirements:

• Able to speak and write simple English
• Possess a Singapore Class 4/5 driving licence
• Familiar with Singapore’s road network and traffic
• Preferably 1 year of experience driving Class 4 trailer-trucks
• Good physical health to handle shift schedules and working outdoors
• Day Shift: 7.30am to 7.30pm (meal break included)
• Night Shift: 7.30pm to 7.30am (meal break included)

Still unsure? You can contact (message) +65 8035 8901 to arrange to speak to our friendly career advisors!

We are hiring Temp Call Centre Support Officer to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Handle incoming calls on fees and centre-related inquiries.
• Coordinate with departments to address parent inquiries.
• Analyze and resolve customer issues promptly.
• Maintain accurate data records.
• Meet deadlines consistently.
• Perform additional assigned tasks.

Job Requirements

• Minimum "O" Level holder
• At least 1-2 years’ experience in contact centre environment

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Job Requirements:

• Assist respondents to complete selected surveys online or via manual collection.
• Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• EA Registration No. R24120918 TAM SEE MIN

This candidates will assist the Centre Manager to oversee the Hawker Centre’s operations, in terms of staffing, tenants and centre cleanliness matter. They are to strengthen our company’s position and be an important piece during this expansion period. Candidates with other operations experience are also welcome to apply for this.

Join us, if you think you have what it takes!

Responsibilities

• Organize and control daily business activities to ensure all relevant standards, including contractual and regulatory, and company’s SOP are strictly adhered
• Monitor and ensure Centre’s preventive maintenance is carried out as per approved plan
• Liaise and communicate with stall tenants
• Enforce and strengthen company policies and SOP
• Liaise with Government Statutory Board, landlord and 3rd party service providers
• To achieve KPI within a reasonable time frame.
• Executing A&P activities

Requirements

• At least an 'O' Level, higher edcuation level will be preferred
• Candidates with food stall tenants' liasion experience preferred
• 1 years of relevant experience
• Able to converse in Mandarin to assist and support Mandarin speaking counterparts
• Good Leadership, resourceful and is a problem solver

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Dental insurance
• Employee discount
• Gym membership
• Parental leave
• Professional development

Supplemental pay types:

• Performance bonus

Position Responsibilities

Early Learning Center Counselor Responsibilities

• Provide in-class guidance lessons for students using the Second Step Curriculum
• Work with grade level teachers to provide ongoing support and guidance in regards to student needs.
• Provide personal and academic counseling for all assigned students, using individual and group processes.
• Assist teachers in the placement of students into classes each year using the knowledge gained about them throughout the year.
• Assist teachers in planning and developing an effective home and school communication system, providing in-service and resource support as needed.
• Guide and assist teachers with their morning meeting routines by providing advice,materials, and support to them.
• Assist the School Psychologist in coordinating any testing program as well as guide and assist teachers in interpreting the test results.
• Work with the Deans of Students, the Psychologists, and other Counselors to support, develop, and strategize about the social emotional programming for our students.
• Work with the Deans of Students, fellow Counselors, and the School Psychologist with administering standardized tests, Panorama, or Tripod testing, and use pertinent appraisal data as a basis for assisting students.
• Serve as a liaison and coordinator of additional services for pupils.
• Work with students, parents, teachers and administrators to develop realistic goals with respect to a student’s educational potential and assist with any academic problems.
• Orient new students and parents to the school, its program and services.
• Evaluate new students for proper placement and assist in the placement of all students in the instructional program.
• Interpret and evaluate student transcripts and records, ensuring that proper credit is awarded for appropriate course work completed in secondary schools.
• Advise teachers about the special needs and abilities of students.
• Present programs to parents and students on topics as needed.
• Help to develop the master schedule of classes, register students, and schedule them in appropriate classes.
• Keep up to date on current research and developments in the fields of counseling and pertinent elementary topics.
• Knowledge of Child Safeguarding practices.

Other Responsibilities:

• Promote and ensure effective communication between all administrative team members.
• Liaise with the Division Principal and Deputy Principals, taking on tasks as assigned, including all school goals.

Personal:

• Demonstrate commitment to personal continuous professional growth and development.
• Continue involvement with students in various capacities.
• Develop and maintain effective working relationships.
• Represent SAS with students, parents, staff, and broader school community in a professional manner.
• Exhibit a professional attitude toward criticism.
• Recognize and strengthen personal performance through self analysis of actions, participating in professional development activities, exploring educational research, participating in professional organizations, and through formal renewal programs.

Position Requirements & Qualifications

• Masters (preferred) or Bachelor Degree
• Counseling certification required
• At least 5 years of successful classroom teaching & counseling experience preferred
• Proven ability to work with teachers, administration and Board of Governors
• Standards-based curriculum experience preferred
• Experience teaching multilingual learners in general classroom settings preferred
• Excellent verbal and written English language skills
• Confident technology skills for teaching and administrative tasks

Working Requirements

• Sponsoring and/or coaching after school activities are part of the responsibility of the professional educator. Therefore, faculty shall be available to coach and/or sponsor an athletic team or other extra curricular activity. Each faculty member is expected to do a minimum of one category 1 activity or sport per year.
• Mandatory attendance of school orientation and participation in a minimum of four evening and/or weekend school activities each year, as assigned (including "Back-to-School Night").
• Attend Responsive Classroom professional learning (virtual), specified by the school, in the months prior to the official start of employment.
• Attend Illustrative Math professional learning (virtual), specified by the school, in the months prior to the official start of employment.

Position Responsibilities

Early Learning Center Counselor Responsibilities

• Provide in-class guidance lessons for students using the Second Step Curriculum
• Work with grade level teachers to provide ongoing support and guidance in regards to student needs.
• Provide personal and academic counseling for all assigned students, using individual and group processes.
• Assist teachers in the placement of students into classes each year using the knowledge gained about them throughout the year.
• Assist teachers in planning and developing an effective home and school communication system, providing in-service and resource support as needed.
• Guide and assist teachers with their morning meeting routines by providing advice,materials, and support to them.
• Assist the School Psychologist in coordinating any testing program as well as guide and assist teachers in interpreting the test results.
• Work with the Deans of Students, the Psychologists, and other Counselors to support, develop, and strategize about the social emotional programming for our students.
• Work with the Deans of Students, fellow Counselors, and the School Psychologist with administering standardized tests, Panorama, or Tripod testing, and use pertinent appraisal data as a basis for assisting students.
• Serve as a liaison and coordinator of additional services for pupils.
• Work with students, parents, teachers and administrators to develop realistic goals with respect to a student’s educational potential and assist with any academic problems.
• Orient new students and parents to the school, its program and services.
• Evaluate new students for proper placement and assist in the placement of all students in the instructional program.
• Interpret and evaluate student transcripts and records, ensuring that proper credit is awarded for appropriate course work completed in secondary schools.
• Advise teachers about the special needs and abilities of students.
• Present programs to parents and students on topics as needed.
• Help to develop the master schedule of classes, register students, and schedule them in appropriate classes.
• Keep up to date on current research and developments in the fields of counseling and pertinent elementary topics.
• Knowledge of Child Safeguarding practices.

Other Responsibilities:

• Promote and ensure effective communication between all administrative team members.
• Liaise with the Division Principal and Deputy Principals, taking on tasks as assigned, including all school goals.

Personal:

• Demonstrate commitment to personal continuous professional growth and development.
• Continue involvement with students in various capacities.
• Develop and maintain effective working relationships.
• Represent SAS with students, parents, staff, and broader school community in a professional manner.
• Exhibit a professional attitude toward criticism.
• Recognize and strengthen personal performance through self analysis of actions, participating in professional development activities, exploring educational research, participating in professional organizations, and through formal renewal programs.

Position Requirements & Qualifications

• Masters (preferred) or Bachelor Degree
• Counseling certification required
• At least 5 years of successful classroom teaching & counseling experience preferred
• Proven ability to work with teachers, administration and Board of Governors
• Standards-based curriculum experience preferred
• Experience teaching multilingual learners in general classroom settings preferred
• Excellent verbal and written English language skills
• Confident technology skills for teaching and administrative tasks

Working Requirements

• Sponsoring and/or coaching after school activities are part of the responsibility of the professional educator. Therefore, faculty shall be available to coach and/or sponsor an athletic team or other extra curricular activity. Each faculty member is expected to do a minimum of one category 1 activity or sport per year.
• Mandatory attendance of school orientation and participation in a minimum of four evening and/or weekend school activities each year, as assigned (including "Back-to-School Night").
• Attend Responsive Classroom professional learning (virtual), specified by the school, in the months prior to the official start of employment.
• Attend Illustrative Math professional learning (virtual), specified by the school, in the months prior to the official start of employment.

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Salary: Up to $3000*

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM. Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Description

• Handle inbound calls for client account servicing, product inquiries, and helpdesk support.
• Follow through on case handling and maintain compliance with confidentiality standards.
• Overtime may be required based on workload.

Job Requirements

• Minimum education of ITE or 'O' levels;. Experience in call centers, banking, or customer service is a plus.
• Positive mindset, strong communication skills, and ability to work well in a fast-paced environment.
• Must be comfortable with shift work, including weekends and holidays.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

• Immediate availability preferred
• 8 months contract
• Start date December 2024/ January 2025
• Central

• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 1 year of work experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

The Opportunity:

• Experience in Hyperscale Data Center Project Mangement
• Office location: Central.
• Work hours: Mon to Fri
• $6,000 - $10,000 + Bonus

Adecco is partnering with a Global Data Center Owner to look for professional and confident Project Manager to handle internal stakholders and external parties to complete the Hypserscale Data Center within the regions.

The Job:

• Project Leadership: Plan, lead, and coordinate data center projects across all phases, from design and construction to operational handover, ensuring seamless execution from inception to completion.
• Technical Expertise: Leverage deep knowledge of data center infrastructure and construction processes to drive successful project outcomes.
• Project Management: Oversee project timelines, budgets, and quality to ensure delivery aligns with company objectives and industry standards.
• Stakeholder Engagement: Facilitate effective communication with diverse stakeholders, ensuring alignment and collaboration throughout the project lifecycle.

The Talent:

• Degree in Engineering/Project Management/Information Technology or technical field
• 5 years project management experience in hyperscale data center
• Knowledge in TIA-942, Uptime Institute Tier Standards, and LEED for data center project
• PMP/Prince 2 AND CDCP/DCDP is a bonus

Next Step:

• Interested applicants, please send your resume to [email protected] with your current and expected salary.
• Only shortlisted candidates will be contacted.

Outbound Call Agent (Call Centre)

Salary: $ 2000 - $ 2800
Working Hours: Monday - Friday (9am - 6pm)
Location: Bukit Merah Central

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Requirements:

• Relevant experiences
• Proficient in Microsoft Office applications (MS Word & Excel)

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Working days: Mon - Fri (office hours)

Work location: Central Area - Novena/ Chinatown/ Havelock / Clarke Quay (will be based in 1 of the office location)

Salary: UP $3300 per month

Contract duration: 6 months or 1 year contract (subject to operations needs & individual performance)

Responsibilities:

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken & good communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://go.persolkelly.com/job/apply/6946

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Job Description

• Handle high volumes of inbound and outbound calls
• Identify customer needs and provide solutions
• Offer information on products, services, and policies
• Update customer records and interactions in the CRM system
• Resolve complaints and escalate complex issues as needed
• Follow up with customers to ensure satisfaction
• Maintain professionalism and empathy in all interactions
• Meet performance metrics and participate in training sessions

Requirement:

• Min O Level / Higher Nitec
• Prior Customer Service / Call Centre exp

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Details:

• Salary rate $18/hour
• Permanent Night Shift (Work from home)
• 100% remote work within the Singapore region
• Entitle to Annual Leave , medical leave, etc
• Contract: 12 month (renewable based on performance)
• Working hours: 8 hours per night, scheduled between 9pm to 9am, 5 days across from Monday to Sunday.
• Entitled to 2 days off in a week which will be rotating any day
• Must attend Interview & briefing
• Must pass 2 test (english & mandarin)
• Must attend 3 weeks Online Training (attendance 100% compulsory & pass training assessment)

Job Summary:

A work from home Language Interpreter works from his/her home office. It is essential to ensure a quiet and secure environment. The calls may involve simple or complex, non-technical or technical subjects in healthcare, government, insurance, finance, utilities, travel and hospitality, 911 emergency services, law enforcement and general businesses.

Responsibilities:

• Over the phone interpreter (Translate from English to Mandarin and vice versa)
• Proficient in both English and Mandarin for effective communication with customers from China and the US.

Requirements:

• Requirement of a personal laptop or PC with a webcam (only necessary during the 3-week training session, trainer will give live training)
• Access to high-speed home WIFI internet connection (usage of hotspot, mobile data, or public WiFi is strictly prohibited)
• Ownership of a mobile phone or spare device

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/5369

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Benefits:

• Basic Salary up to $2,000 with yearly increment based on performance.
• 5.5 days (Alternate Saturday), Monday to Thursday (9am to 7pm or 10am to 8pm) depending on roster | Friday (9am to 6pm)
• Entitled for $50 shift allowance upon completion of working timing on 10am to 8pm for two weeks
• Paid sick leave
• Training & professional development
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Call Centre Agent located in Sims Ln. Our clients are in the Freight Forwarding Industry. You will be responsible for managing inbound and outbound collection calls within a call center environment, where you’ll clearly communicate and explain payment breakdowns to customers. Key responsibilities include following up on overdue accounts to meet collection targets on behalf of clients from banks, telecom service providers, and commercial clients. Additionally, the role requires negotiating repayment amounts and payment schedules with customers, enhancing overall collection efficiency, and reducing delinquency rates. Other duties may be assigned as needed to support the team and achieve collection goals.

Qualifications:

• Candidate should possess a Diploma / ‘A’ / 'O’/ Nitec
• Possess at least 2 years of working experience in telemarketing (inbound and outbound calls), customer service or debt collection (in a call center environment)

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the centre of everything we do.

Key Responsibilities:

The Data Center Business Development Leader (DC BD) is a newly created role responsible for growing commercial equipment, controls and service sales with specific focus on expanding our Data Center customers. Your extensive knowledge about Data Center products along with exposure in the HVAC industry will help drive our business objectives to deliver end to end sustainable, intelligent climate and energy efficiency solutions for our customers.

The ideal candidate will possess a deep understanding of data center solutions and have a proven track record in sales and business development. This role will focus on identifying market opportunities, engaging customers, managing accounts, and overseeing the bidding process for data center cooling solutions.

• Market Mapping: Identify and analyze market opportunities for data center cooling solutions in Vietnam, focusing on customer needs and industry trends.
• Customer Engagement: Foster relationships with key stakeholders, including colocation providers, hyperscalers, and enterprise accounts, to understand their requirements and tailor solutions accordingly.
• Account Management: Manage existing customer accounts, ensuring high levels of satisfaction and retention while driving new business opportunities.
• Bidding Process: Lead pre-bid activities, develop competitive proposals, and participate in tender submissions to secure new contracts.
• Negotiation and Closure: Negotiate terms and conditions with customers to finalize agreements and achieve revenue targets.
• Cross-Functional Collaboration: Work closely with internal teams, including engineering, operations, and regional Centers of Excellence (CoEs), to align strategies and support customer needs effectively.
• Sales Strategy: Develop and implement effective sales strategies to achieve business goals and enhance market presence

Requirements

• Minimum of 7 to 10 years of experience in sales and marketing of data center solutions and products.
• Proven track record in managing accounts at a country level, particularly within the data center industry.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills to engage with diverse stakeholders.
• Proficiency in negotiation and closing sales effectively.
• Ability to work independently as an individual contributor while collaborating with cross-functional teams.
• Familiarity with data center cooling technologies and solutions.
• Experience in working with plan and specification teams.
• You are eager to have a high degree of ownership, directly framing and influencing strategic decisions.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Location:
Ubi

Working hours:
Able to commit 26 Dec 2024 - 24 Jan 2025 (no holiday)
Mon to Fri, office hours

Job Scope:

• Answer incoming calls via government hotline (government project)
• Reply emails

Requirements:

• Min. O levels/Higher Nitec
• Able to commit with no holiday breaks

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

JOB RESPONSBILITIES:

• Manage inbound customer orders, queries, and complaints via hotline.
• Document customer interactions.
• Resolve issues according to procedures, escalating when necessary.
• Provide feedback on improvement areas based on customer issues.
• Stay updated on processes, products, and pricing.
• Collaborate with operations teams for issue resolution.
• Build and maintain client relationships.

WORKING HOURS:

• Office Hours Monday - Friday only

WORK PLACE:

• Kent Ridge

JOB REQUIREMENTS:

• Min A Level / Diploma

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Highlights

• 1 year contract renewable basis
• Attractive remunerations and monthly incentives
• Our Contact Centre is located within walking distance from Tampines MRT station.
• Working Hours: 5-day work week from Monday to Friday, 9am to 6pm (Exclude PH/Weekends)

Job Description

Let your passion for service come alive in your profession. You thrive on lending a helping hand in helping those who need assistance and always take responsibility to ensure all given tasks are completed promptly. If you have an outgoing personality and enjoy talking to people, and pride yourself in having a soothing and reassuring voice, you are warmly invited to apply to join our dynamic team.

As the service ambassador of our company, you will identify and address customers' uncertainties. You will offer solutions and lend a helping hand in alleviating their concerns. Your active listening and reassuring voice will come a long way in ensuring that our policyholders' enquiries are handled in a prompt and professional manner on a daily basis and that our Contact Centre remains the preferred way for our customers to reach us.

You will be required to:

• Attend to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility

• Empathize with customers, and offer clear and relevant advice

• Provide policy recommendations and refer customers to client advisers for more comprehensive explanations

• Perform post-case administration for future reference

Qualifications -

To join us as a Customer Service Officer (Contact Centre), you should:

• Have obtained NITEC cert, diploma or degree in any field. Relevant insurance certification will be an advantage

• Have at least 1 year of experience in customer service, preferably in a contact centre

• Enjoy people engagement and providing sound advice, have patience in dealing with complex problems

• Have strong interpersonal skills and the ability to answer queries clearly over the phone

• Be result-oriented and enjoy seeing tangible results of your hard work

Location:
Novena Gov Hospital

Salary:
$10/h

Working Hours:
Mon to Fri, office hours
Alternate half Sats

Job Scope:

• Answer patient enquiries/ incoming calls from general public.
• Other duties assigned by manager.

*No official interview needed !


WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

As our company embarks on an expansion journey, we are inviting like-mind personnel to join us for this new chapter. Tapping on our current strength and success in promoting a healthier eating lifestyle, we have integrated this passion with persevering our nation’s heritage food culture.

We would like to invite suitable candidates for Centre Manager to join us in managing one of Singapore’s Hawker Centres. The Centre Manager will play an important role in managing the Hawker Centre.

Join us, if you have what it takes!

Job Responsibilities:

• Management of a team – this would include recruitment, yearly appraisal and training of your team.

• Tenancy Management - Managing end-to-end of tenancy operations, including but not limited to the followings

1. onboarding and offboarding of tenants,

2. conducting routine inspections,

3. management of arrears and taking the appropriate action,

4. Designing policies for new initiatives (e.g. Bridging Programe, One Stop Services etc)

• Facilities Management - Working with contractors and stakeholders to ensure high standards of cleanliness, good maintenance of facilities and good environment of Hawker Centre. This includes

1. responsive incident management,

2. efficient table-cleaning, general and toilet-cleaning,

3. effective pest control,

4. preventive and routine maintenance,

5. cyclical repairs/redecorations,

6. attending to emergency

7. and ad hoc improvement works.

• Feedback Management & Stakeholders' Engagement - Addressing feedback and appeals professionally and regularly engaging stakeholders (e.g. stallholders, contractors, Hawkers Association, landlord and relevant authorities etc) to implement initiatives and resolve operational issues.

• Routine exercise – Taking a lead in planning and coordinating of activities such as fire drills, quarterly spring cleaning and community activities.

• Any other tasks assigned

Role Description

This is a full-time on-site role for a SOC Team Lead located in Singapore. As a SOC Team Lead, you will be responsible to:

• Plan monthly duty roster for site team.
• Cover shift function if there are any shift resources are absent.
• Generate report dashboarding for technical analysis.
• Proficient in Microsoft excel/Power BI.
• Will run operation and work the SOP to ensure the 24X7 Security operations support services operate effectively.
• Responsible for site monthly report and documentations submissions.
• Onboarding/off boarding of manpower resources (1 month).
• Submit monthly timesheet and monthly service report as part of billing documentation timely.
• Work with Main Contractor to ensure security devices or apps are patched and firmware versions are upgraded in accordance with IM8 requirements.

Responsibilities:

• Monitoring and analyzing security events, identifying potential threats, conducting investigations, and responding to security incidents
• Work closely with the end client SOC team to ensure the timely and effective detection, containment, and mitigation of security incidents
• Support security developments (such as evolving threats, new or enhanced security controls or changes to the technical infrastructure).
• Ensure that all Infrastructure related procedures, operation guide, architecture diagram, hardening baselines, security metrics, etc documents shall be reviewed annually or updated whenever there are changes within a month.
• Be responsible for strengthening Customer’s cyber security posture against cyber threats through vulnerability management, incident response and analysis, threat hunting and security operations.
• Manage Customer’s Cyber security operation and manage the reporting and handling of cyber security incidents.
• Perform Vulnerability Management leveraging on MVMS.
• Perform daily checks on the Endpoint Detection Response/Database Activity Monitoring dashboard for any abnormalities.
• On boarding of subscribed servers and infrastructure devices to MVMS.
• Provide supporting documents for audits.
• Perform Monthly Vulnerability Assessment, Quarterly Vulnerability Assessment for servers and network equipment.
• Work with application and infrastructure team to ensure compliance and regulatory requirements and industry standards.

Requirements:

• Diploma/degree in computer studies
• 2 years of experience working in a security operation, incident response, vulnerability management or related field.
• Demonstrated experience in network security, server security, endpoint security, web security etc.
• Strong knowledge of security principles, technologies, and industry best practices.
• Experience with log analysis, malware analysis, and network traffic analysis.
• Excellent analytical and problem-solving skills, with the ability to quickly identify and respond to security incidents, analyze complex security issues and develop effective solutions.
• Hands-on experience in security appliances such as IBM Guardium, MMVS, Carbon Black, Cyber Ark is a definite advantage.
• Experience in IT security/support operations with willingness to learn above mentioned tools are encouraged to apply. Experienced candidates will be considered for team lead role.
• Independent and capable of working in a high-pressure environment.
• Willing to work in rotational shift environment (including weekends and night shift).

A global industrial engineering solutions MNC is looking for a Key Account Manager for Data Center Cooling. The incumbent will be responsible for driving sales and business growth within the Data Center Cooling segments by engaging with key stakeholders, identifying market opportunities, and leading proposal preparations to achieve sales targets in Singapore.

Responsibilities:

• Identify and drive sales opportunities within cooling solutions for the data center market
• Engage with engineering consultancies and data center end-users/operators/developers
• Lead proposal preparation and consultation for cooling-related solutions
• Involved in planning, tendering, awarding and execution of cooling projects
• Research on business opportunities in the Data Center Cooling and Building Technology segments.
• Focus on hospitality, commercial, and district cooling projects to enhance market position.

Requirements:

• 5+ years of technical sales experience in cooling solutions
• Bachelor's Degree in Engineering or any other relevant disciplines
• Familiarity with HVAC or piping solutions
• Experience and network with engineering consultancy firms for data center market and its end-users directly

If you are interested, kindly apply with your latest CV. Only shortlisted candidates will be contacted.

Manage Data Center facility including;

• Lighting check
• Airflow check
• Ensure racks are lock
• Ensure no condensation
• Door access are in operation
• Emergency exit path is obstruction free
• No safety hazard
• Coordinate with vendor requesting to access the Data Center for any repair, upgrade, or installation of equipment.
• Daily Routine DC healthy check (Such as temperature, humility, power, server, and network switch).
• Respond to Data Center incident such as power trip, fire alarm, water leak, high temperature etc and escalate or report to relevant party/personnel.
• Cabling and troubleshooting the networking cable.
• Monitoring of Server and Network availability status.
• Monitoring of server antivirus definition ensuring up to date and escalation if not so.

Monitoring of status of Data Center with DCIM.

Requirement:

• Must have minimum 2 years working experience as Data Center Operator.
• Please ensure that the contractor will be open to support 24x7 – 12 hours shift duty when required.
• Candidate is agreeable to enter construction environment site and follow the safety protocol (i.e. wearing safety, helmet, vest and shoe) when entering the site.
  *It will be a daily task (or as required) to enter the site.
• Candidate is agreeable to take Measles and Diphtheria vaccine.