Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description

• Handle high volumes of inbound and outbound calls
• Identify customer needs and provide solutions
• Offer information on products, services, and policies
• Update customer records and interactions in the CRM system
• Resolve complaints and escalate complex issues as needed
• Follow up with customers to ensure satisfaction
• Maintain professionalism and empathy in all interactions
• Meet performance metrics and participate in training sessions

Requirement:

• No education requirement
• Prior Customer Service / Call Centre exp

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Respond to patient / general public phone call queries
• Respond according to SOP
• Liaise with Healthcare Professionals
• Redirect calls to relevant personnels / departments as needed
• Attend to emergency calls effectively and follow SOP as trained
• Any admin duties as assigned

Requirements:

• Min Nitec or Diploma in any field of study
• Keen interest in the healthcare/ medical industry
• Need to have some Call Centre experience , preferably in Healthcare sector

Working Hours:

• 3 Rotating Shift
• Buangkok

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for physical and technical tasks related to Data Center Infrastructure equipment.

Primary Responsibilities

• Perform physical and technical tasks of intermediate & escalated complexity on Data Center infrastructure equipment including but not limited to servers infrastructure, network infrastructure, or other equipment on the DC floor, without immediate supervision.

• Work alongside Technicians in installing, troubleshooting, and maintaining servers, networking equipment, and cabling (requires moving and racking equipment)

• Fix broken servers (replace hard drives, replace bad sticks of RAM, etc.).

• Use hardware/software tools and workflows (automation) in support of these tasks.

• Strictly follow all policies, processes, and procedures related to the activities and data center environment.

• Perform maintenance on a timely basis with adequate recordkeeping.

• Maintain equipment in running order with minimal downtime.

• Ensure a safe working environment and perform maintenance in a safe manner.

Requirements

• NITEC in IT or technical based qualifications.

• Familiar and comfortable using and working with IT equipment and software.

• Experience in repair of electronics components of computers.

• Scissor lift license would be an added advantage.

Job Description, Roles, and Responsibilities (Commissioning Manager):

A Commissioning Manager effectively manages, leads and supervises the entire quality & commissioning process including contractual deliverables. Coordinate with all departments to ensure a smooth handover from construction through to commissioning and client hand over, including extensive follow-up with contractors, vendors, and the client site team.

ROLES AND RESPONSIBILITIES

• Chair weekly Commissioning meeting with vendors
• Chair daily site Commissioning Meeting following Power On
• Issue daily Notification of Energization (NoE) during Power ON phase
• Ensure the Calibration of ALL test equipment to be used is valid and in date.
• Oversee the correct implementation of the ESSW system including Lock Out Tag Out.
• Ensure registers are maintained for LOTO and related control measures (Lock Box, Authorized Persons).
• Coordinate with the site safety team to endure source of energy risks are covered in site awareness.
• Coordinate safety watch requirements for Commissioning activities.
• Coordinate room access control personnel for sign in, sign out registers and permit to work controls in Commissioning Areas. Assistance by Safety Team
• Ensure adequate safety signage is installed by the HSE team, including live warning labelling and contact persons for Electrical and Mechanical plant.
• Coordination with ALL vendors for documentation (RAMS, Red Line Drawings, Start Up Scripts, SAT)
• Plan Mobilization dates and resources for 3rd Party vendors and commissioning contractors
• Plan and manage the Testing & Balancing team activities.
• Assist Engineering in developing the Equipment Tagging Register for Equipment Labelling (Traffolyte / SS)
• Coordination of vendors/engineering for all inter connections between packages (HW & SW)
• Liaise with the QAQC Inspectors for progress updates during the installation process.
• Liaise closely with the ELV Lead for EPMS/BMS readiness, per package as per the commissioning program.
• Manage the QAQC snagging list and ensure follow up of closures with the Construction Managers, not to delay the commissioning schedule.
• Prepare and distribute a issues log, independently to the Completion Management System CIL for tracking issues or deficiencies during the installation phase.
• Coordinate the closure of all Commissioning Issues raised in the CMS during FAT, L2, L3, SAT and IST
• Manage closely the static testing of MV & LV power cabling, ensuring the installation adheres to approved drawings. Any “To/From” deviations to be escalated immediately.
• Prepare and issue a weekly Commissioning Dashboard report.
• Prepare and issue a 2-week static and pre-functional testing look ahead program - To be updated and issued on a weekly basis.
• Manages and motivates the QA/QC and Cx teams, acts as a champion for all policies and procedures and leads by example, particularly in the areas of work ethics, quality, health, and safety.
• Plan and arrange vendors to attend for System Level and Integrated System Testing Demonstrations
• Leads engineers involved in “hands on” System Level Testing and IST Demonstrations

QUALIFICATIONS & EXPERIENCE:

• Electrical, Instrumentation or Mechanical Engineer.
  BS. Degree or Equivalent in trade experience (15 Years) with a recognized trade certificate.
• 10+ years in area specific project experience.
• Multi-discipline understanding (Electrical & Mechanical, including ELV)
• Very good English language skills.
• Competent in the use of PC applications (Microsoft Office suit or equivalent).

Product area

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Job description

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Qualifications

Job responsibilities

• Contribute to efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure.
• Learn and apply skills in repairing and troubleshooting different machine platforms.
• Participate in complex troubleshooting and resolve critical technical issues.
• Test and troubleshoot new server and network hardware components and designs.
• Install and maintain switches, routers, and other networking gear. Configure and troubleshoot Linux OS-related issues.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• Experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience Data Centers, Linux, Hardware, Networking, OSI Model, Written Communication, Teamwork, Communication.

Preferred qualifications

• Experience in maintenance of server systems.
• Experience working within a data center or network operation center environment.
• Experience with troubleshooting hardware and network issues using Linux tools.
• Knowledge in Networking, including topology and protocol understanding.

Job Responsibilities:

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and services
• Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily
• Depending on the projects assigned, candidates may be required to perform cross selling and upselling of products and services to existing customers and prospects

Requirements:

• Able to communicate fluently in English and at least one other language to attend to non-English speaking customers
• Prior experience in a call centre environment is preferred
• Candidates with prior customer service experience in other businesses and operations may be considered as well
• Possesses a customer service mind set and is able to empathies with customers and quickly grasp the issues they’re facing

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Key Responsibilities

• Accurately document all equipment deliveries and removals.
• Conduct routine audits to ensure inventory integrity and compliance.
• Use equipment such as pallet jacks to facilitate safe item movement.
• Work within a ticketing system to manage tasks and assignments effectively.
• Execute the secure destruction of data-storing devices, including hard drives and SSDs.
• Manage shipping, receiving, and inventory processes.
• Prioritize and resolve tickets, escalate issues, and handle blockers to sustain inventory operations in line with service agreements.
• Be prepared to work outside standard business hours, including weekends or holidays, as needed.

Qualifications and Skills

• Diploma or Degree in IT, Computer Engineering, or a related discipline.
• At least one year of experience in IT Support or Systems Monitoring (fresh graduates with a proactive attitude are encouraged to apply).
• Minimum six months of experience in Inventory Control, Logistics, or Warehouse Management.
• Capable of performing physical tasks, including lifting and working at heights, with or without equipment assistance.
• Excellent communication skills in English, both spoken and written.
• Motivation to grow and learn new technical skills.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
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https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries promptly.
• Provide information about products and services.
• Assist customers with troubleshooting and problem resolution.
• Maintain accurate records of customer interactions and transactions.
• Follow up on customer issues to ensure satisfaction.
• Collaborate with team members and other departments to enhance service delivery.

Qualifications:

• N/O-level/ Nitec/ Diploma Holders
• No experience needed, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities:

· Troubleshoot issues and address customers' concerns promptly

· Provide product / service information when necessary

Requirements:

· Min ‘N’ ‘O’ Levels, Nitec, Diploma

· Good communication and interpersonal skills.

· Good team player, have an eye for details and ability to multi-task

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Overview (Summary of the Role)

ARC(Advanced Response Center) Tier 1 (or Level 1 Technical Support) is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for products or services. An ARC typically employs trained and specialized agents who are knowledgeable about the product or service being supported. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

ARCs often handle more complex issues that cannot be resolved through standard support channels.

They may also provide 24/7 support and have multilingual capabilities to serve a global customer base.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an ARC plays a critical role in ensuring that customers receive high-quality technical support and service for products and services.

ARC Tier 1 is responsible for providingfirst level technical support to the Client’s customers. ARC Tier 1 will work closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose. ARC Tier 1 is the first line of technical support. This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provides basic technical or non-technical support functions.

Responsibilities

• Perform log & route [to Tier 2 or Resolver Team(s)]
• Server and network monitoring
• SOC (Security Operations Center)monitoring
• Perform 1st level troubleshooting on End-User Computer/Server/Network
• Basic POS troubleshooting
• Application troubleshooting
• Event monitoring
• Respond to the incoming enquiries/incident/request (Call, Email, Webchat, EUP, IVR handling)
• Record and manage all issues in Service Management System
• Broadcast notification
• Zscaler L1 troubleshooting and request fulfillment.
• Password reset and unlock.
• Provide timely status update on issues escalated and to close tickets within service level agreement.
• Ensure daily tasks are executed according to SOP (Standard Operation Procedure)

Job Requirements

• Willing to perform 12-hour Shift Work or Office Hours.
• At least 1 year IT support experience preferably in the IT service desk environment.
• Candidates who do not meet the experience required will still be considered if they can demonstrate proficient technical skills.
• Have technical knowledge & skills in following :-

- O365

- MS Excel (Pivot, filter, graphs)

- MS PowerPoint

- MS Windows

- Basic Desktop Troubleshooting & Resolution

- Basic Network Troubleshooting & Resolution

- BMC Remedy / ServiceNow

- Cloud Telephony system

• Good communication skill in English
• Good customer service skill
• ITIL4 Foundation certified advantageous
• Knowledge of service quality skill
• Knowledge of service level management
• Able to multi-task.
• Ability to work in a team.

Salary:
$13/h

Working hours:
Mon to Fri, office hours

Commitment:

20 Nov 2024 to 26 Jan 2025

Job Scope:
- Answer calls via government hotline
- Reply emails

Requirement:

- Can commit for 2 months

- Can start ASAP

- Do not mind call center environment

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Contract period: till end December 2024 (extendable)

Work location: Novena

Working hours: Mon - Fri (830am - 5pm)

Salary: $13.45 per hour

Responsibilities

• Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the helpline
• Promote and nudge taxpayers in the usage of our e-Services and chatbot
• Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations

Requirements

• At least A level/diploma
• Able to commit immediately
• Good communication skills
• Candidate without experience are welcome to join as training will be provided

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Islandwide company transport provided !

Responsibilities:

• Follow standard procedures daily.
• Handle and document inbound customer orders, queries, and complaints.
• Follow up on issues/orders/complaints with outbound calls.
• Resolve issues per procedures and escalate if needed.
• Report improvement suggestions to the supervisor.
• Prepare and submit reports on cases.
• Keep process and product information current.
• Coordinate with the operations team.
• Maintain good client/customer relationships.

Requirement:

• Have prior Experience in Call Centre / Order Fulmilment / Order Processing

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities:

• Provide administrative, technical and operational support for the lab
• Review activities involves high risk agents
• Work closely with other bio staff for the implementation of programs and services
• Maintain the budgetary and operational capabilities of the lab to ensure that the facility remains in full compliance

Job Requirements:

• Degree in Life science or any related field
• At least 2 years of working experience
• Experience in high containment facility

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUIL) for a confidential discussion.

Job Code: HUEY

EA Reg No: R24122358 (YEO HUEY CHEEN)

EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

- 1 Year Contract (Convertable)

- Up to $3000

- Office hours

- Bukit Merah

Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts

Salary:

• Up to $3000

Working hours:

• Mon to Fri: 9am to 6pm

Location:

• Bukit Merah

Requirements:

• Good interpersonal, communication and written skills
• Proactive, committed and self-motivated
• Positive team player who is also able to work independently
• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent.
• Bilingual with proficiency in mandarin preferred to liaise with mandarin speaking clients

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration No. R2197670)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

3 Shenton Way, #19-01 Shenton House, Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

JOB RESPONSBILITIES:

• Manage inbound customer orders, queries, and complaints via hotline.
• Document customer interactions.
• Resolve issues according to procedures, escalating when necessary.
• Provide feedback on improvement areas based on customer issues.
• Stay updated on processes, products, and pricing.
• Collaborate with operations teams for issue resolution.
• Build and maintain client relationships.

WORKING HOURS:

• Office Hours Monday - Friday only

WORK PLACE:

• West ( Have Island wide Pick Up Point! )

PICK UP POINTS ( MRT ) :

West

• Boon Lay
• Jurong EastChoa Chu Kang

North

• Woodlands

Northeast

• Serangoon

East

• Paya Lebar
  Tampines

South

• Harbourfront

JOB REQUIREMENTS:

• Min N level
• Have some call center experience
• Able to process order is plus point
• Can commit at least 1 Year to Long Term

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

Lead the end-to-end service delivery process for healthcare accounts, ensuring seamless operations and adherence to ITIL frameworks.

Act as the primary point of contact for healthcare clients, managing daily operational support, addressing service escalations, and ensuring SLA compliance.

Manage a team of network, server, and on-site engineers, providing guidance, support, and mentorship to ensure high performance.

Oversee data center operations, including network security, equipment on-boarding, and contingency planning for critical healthcare IT services.

Conduct regular service delivery reviews with clients, providing updates, trend analyses, and improvement recommendations to optimize healthcare operations.

Identify and close operational gaps in service delivery, both internally and with external stakeholders, to enhance the quality of healthcare services.

Utilize ITIL processes such as incident, problem, and change management to maintain service reliability and quality in a healthcare environment.

Manage client relationships, ensuring customer satisfaction, effective communication, and long-term partnership.

Ensure that service delivery aligns with healthcare regulatory and compliance requirements, maintaining strict standards for data security and privacy.

Balance operational costs with service excellence by monitoring budgets and cost-saving initiatives.

Qualifications:

Bachelor's degree in Engineering, Information Technology, or a related field.

Minimum 15 years of experience in IT service delivery, including at least 5 years in a healthcare environment.

Strong understanding of ITIL frameworks, with hands-on experience managing incident, problem, and change management processes.

Proven track record in leading teams, driving SLA compliance, and managing escalations in complex IT environments.

Excellent client relationship management skills, with the ability to build strong partnerships and ensure customer satisfaction.

Experience with network, system, and database administration, as well as data center management in healthcare settings.

Familiarity with Agile and Scrum methodologies for operational improvement.

ITIL certification is preferred.

Roles & Responsibilities

Responsibilities:

-Priority will be given to Experience beautician ,able to understand what the customers requires and needs.
-Maintaining detailed records of all treatments that performed on each guest.
- knowledge in spa and beauty techniques
-Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
-Explaining all treatments steps, and therapies to guests and providing suitable recommendations as needed.

-good knowledge in company products，
- able to recommend sales packages to customers according to their needs.

Job Description

• Handle inbound and outbound calls, emails, and text messages.
• Answer calls promptly and professionally, addressing appointment bookings in related to the Health Screening Programme.
• Make outbound calls to customers for various purposes such as follow-ups and service updates.
• Responsible to follow up on queries that may require some assistance from health screening doctors or other staff.
• Complaint resolution: Handle customer complaints and feedback professionally, empathetically, and efficiently within the required service level agreement. Identify the root cause of the issue and provide appropriate solutions or escalate the matter to a supervisor or relevant department for resolution.
• Team Collaboration: Collaborate with team members, supervisors, and other departments to resolve customer issues and share best practices. Participate in team meetings, training sessions, and continuous learning opportunities.

Job Requirement

• Diploma or equivalent qualifications in any fields of study.
• At least 1 to 2 years of relevant working experience in healthcare, hospitality or customer service industry will be advantageous.
• Good interpersonal skills and self-driven.
• Able to work well in a team and work independently.
• Computer literate.
• Able to converse in Mandarin will have added advantage (to liaise with Mandarin speaking associates).
• Able to commit 5.5 days’ work week.

We want you and we would like to journey with you to help you achieve your career purpose that commensurate with an attractive benefits/ commission and an integrated work life harmony.

Roles and Responsibilities

· Make outbound calls to prospective clients using provided scripts and leads.

· Persuade potential clients to schedule a tentative appointment with our sales representative.

· Data Management: Performing accurate data entry and maintaining records of leads and appointments.

· Recruit, train and supervise other telemarketers under the team

· Talent Acquisition: Recruitment of potential sales managers, via cold-calling and scheduling interviews (This responsibility will be handed out once the call support specialist has mastered the other above responsibilities)

The ideal candidate will be:

· Highly Organized: You can manage multiple tasks efficiently.

· Detail-Oriented: You pay attention to the finer details to ensure accuracy.

· Time-Savvy: You manage your time effectively to meet deadlines.

· Articulate: You communicate clearly and professionally. Good phone etiquette is a must.

· Hardworking: You are dedicated and take pride in your work.

Requirements:

· Proficient with technology and office software, such as Microsoft Outlook, Google Calendar, Google Sheets.

· Fluent in written and spoken English. It will be a huge advantage if you are strong in another language to communicate with potential clients.

· Proven experience as Talent acquisition consultant / HR consultant / or similar position will be an advantage.

· Min. 2 years of customer service/ Telemarketer/ cold calling in a call center environment experience.

· Able to communicate effectively and professionally over the phone.

· Confident and pleasant personality.

· Willing to learn the trades of recruitment

· Able to work independently and be a team player.

ABC (Applied Behavior Consultants) Center Singapore is part of the global network of Applied Behavior Consultants, Inc, a USA-based network that has helped thousands of individuals with autism for over 30 years. Our expertise lies in ABA (Applied Behavior Analysis) therapy. ABC Center is the only center in Singapore with Board Certified Behavior Analysts with expertise in the REAL (Recreating Environments to Accelerate Learning) method of ABA.

The Senior Behavior Analyst (SBA) is responsible for supervising the Behaviour Technicians and all clinical programs of the clients. Additionally, the SBA is responsible for conducting parent inquiries and addressing parents' concerns regarding their child’s program at ABC. The SBA will meet weekly with the Clinical Director/Program Manager/Directors.

1. Clinical Duties and Responsibilities:

Troubleshooting/Monitoring:

• Complete analysis of client’s progression of lessons and behavior excess goals.
• Troubleshoot of lessons and behavior excesses in conjunction with the Behavior Technicians.
• Development of behavior plans and function of behavior based on Functional Analysis Assessment/Descriptive Analysis in conjunction with the Behavior Technicians.
• Monitor ongoing behavior intervention plans for effectiveness and their relation to lesson plans.
• Review all behavior excess and skill acquisition data and graphs to identify ascending and descending trends. This should be discussed within the figure caption of each graph.
  • Level, variability, trend
  • Ensure data-based decisions are made with respect to Intervention Plan creation or modification.
• Identify variables that may interfere with the transition of an individual client to another setting.
• Assist Behavior Technicians in dealing with difficult situations with parents/technicians/schools, etc. by modeling appropriate behavior, role-playing, scripting and providing additional feedback to the Behavior Technicians,

Intervention:

• Ensure appropriate assessments are conducted, and program plans in relation to client’s deficits and excesses are developed, and report written as required.
• Review reports (assessment andprogress reports) for clinical accuracy and appropriateness, and then submit to Clinical Director for final approval.
• Provide feedback regarding report goals and recommendations, etc. to the Behavior Technicians.
• Advise the Behavior Technicians in developing and progressing lesson plans and developing and modifying behavior intervention plans.
• Ensure all clinical goals of student and classroom are being progressed/met by providing programmatic modifications according to client program reviews and monthly consultation on client’s program.

Supervision/Clinical Administrative:

• Meet /Consult with the Clinical Director on a weekly or bi-monthly basis.
• During weekly meetings and/or via email, alert the Clinical Director of any continuing concerns (i.e., lack of progress for more than two weeks, ascending trends in behavior excesses, staff concerns, behavior analysts’ failure to make progress on personal goals, etc.).
• Work in conjunction with the Clinical Director to address management issues (e.g., team members’ questions/concerns) and provide support for the program to ensure clinical effectiveness.
• Assist in transition planning in conjunction with the Clinical Director.
• Conduct weekly meetings with each assigned Behavior Technicians
• Develop goals (three major goals monthly) for Technicians based on deficits or other areas that require growth using consultation forms.
  • If the Behavior Technician is experienced (in their first or second year), then the goals may be submitted quarterly (with the approval of the Site Administrator).
• Turn in updates on goals for Behavior Technicians according to deadlines given by Clinical Director.
• Attend IEP meetings with Behavior Technicians when necessary or at the request of Clinical Director/Program Manager.
• Review the client’s program quarterly; maintain a file folder for each student, containing the child’s home matrix, classroom matrix if applicable, current scoring grids of all Assessment Tools (e.g., VB-MAPP, CC, ABLLS, QLA), list of lessons, behavior intervention plan(s), recent report/goals, and BA notes.
• Ensure the following are in place: Student binders are clinically organized, Classroom and Individual Matrices are complete and updated, IEPs are current and updated on time, lessons are in place and appropriate per student, lesson generalization summary sheets are completed, and behavior plan in place if needed.
• Provide company-wide trainings as assigned (new technician/tutor training).
• Home visits as needed.
• Participate heavily in weekly BA meetings by reviewing BA notes, discussing specific cases, addressing additional training needs with BAs, providing mini continuing education’s for the team.
• Supervise Lead Technicians, ensure Lead Technician is completing their assigned duties.

Roles & Responsibilities

• Supporting operation in the assigned process unit in DCS panel
• Handling day-to-day duties and plant troubleshooting
• Conducting field logging, routine sampling, and plant testing work
• Ensuring equipment complying to SOP and working instructions
• Management of the team, including all aspects of people and performance management.
• Drive and work with support teams to resolve service disruptions and restore services as rapidly as possible.
• Ensure timely escalation and track incident life cycle till resolution.
• Document and update NOC operation processes and troubleshooting guides.
• Identify areas for process and efficiency improvements within NOC.
• Participate and contribute product or enhancement projects.
• Other general duties

Requirements:

• At least 3 years’ working experience in IT Helpdesk / NOC environment (Telco Environment)
• At least 2 years’ management experience to lead a support team
• Strong Communication Skills, with good email and verbal etiquette for compilation information / creation and dissemination of SOPs
• Familiar with Layer 2 and Layer 3 Technologies, eg DWDM, BGP, to aid in fault identification and escalation.
• Able to work independently and as a good team player.
• Good deductive reasoning and problem-solving ability.
• Excellent verbal and written communication and presentation skills.

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Do you wish to be challenged to think creatively? The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! The Data Center Operations group is looking for a Field Service Engineer. The successful candidate will be responsible for deploying and maintaining servers and supporting fixtures and infrastructure in Data Centers located within Asia Pacific region. In this role you will focus on developing and sustaining solutions through communication and coordination with Apple Data Center teams and Business Groups to help deliver a solid infrastructure and services to meet global business objectives. We seek a self-starter, visionary team player with strong infrastructure cabling capabilities to drive standards as well as innovative methodologies to achieve these objectives.

Description

You will help complete projects in the deployment and maintenance of compute servers, including cabling infrastructure and DCIM elements. You will provide DC incident management and change control to prevent and/or manage failure scenarios leading to the recovery of services with improvement plans to mitigate future occurrence. A proven track record in vendor management for infrastructure expansion, enforce compliance with technical specifications and quality standards is also needed. You will lead material movements with Engineers, Project Managers and/or Customer Business teams on executing movements within required delivery timelines. Ensure required actions are implemented in Apple systems to facilitate job function, identify issues and perform Root Cause Analysis to prevent future operational impact.

Minimum Qualifications

• Expertise with data center operational tasks, including rack sizing, construction, equipment installation and decommissioning. Willing to do hands-on activities.
• Hands-on experience with various copper and fiber cabling structures, cable infrastructure design and labeling methodology.
• Expertise with break-fix and incident management.
• Experience with DCIM (Data Centre Infrastructure Management) tools. Hands-on operations in securing and monitoring equipment with enterprise level management tools.
• Possesses a global perspective with the ability to understand and work effectively in a culturally diverse organization
• The proven ability to manage key stakeholder interests while at the same time managing conflicting priorities and business interests.

Preferred Qualifications

• Must be capable of independent problem solving and self-motivated.
• Strong communicator at all levels with excellent oral and written skills to a variety of audiences.
• Prior experience in DC operations, supply chain, DC Construction would be beneficial.