• Respond promptly and professionally to high-priority complaints or concerns escalated by internal departments or external stakeholders, ensuring a service-oriented approach.
• Act as a key point of contact between internal departments and external entities (e.g., citizens, businesses, and other government agencies) to resolve issues efficiently and effectively, with a commitment to delivering high-quality service.
• Ensure that all written communications adhere to relevant laws, regulations, and agency policies, while reflecting the agency’s commitment to quality service.
• Maintain detailed and organized records of escalations, including actions taken, outcomes, and follow-up requirements, to ensure accountability and continuous improvement in service delivery.
• Identify trends and recurring issues in escalated cases, and provide feedback to improve processes, policies, and communication strategies that enhance the quality of service. Prepare concise and insightful written briefs on complex escalated issues, offering recommendations that prioritize both resolution and service quality.

Requirement:

• Bachelor’s degree in Communications or similar related field.
• At least 2-3-years of experience in a writing or communications role
• Demonstrated ability to manage escalations and sensitive situations with tact and professionalism.
• Exceptional written and verbal communication skills.
• Ability to manage multiple tasks and work under pressure to meet deadlines.
• Experience in dispute resolution or customer service
• Analytical skills to assess complex issues and recommend solutions.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/9402

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Location:
Jurong (island wide pickup available)


Working Hours:

5 day work week
Mon to Fri, 8.30am - 5.30pm


General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer


Requirement:

• Must have Call centre / Customer Service / Order Processing experience
• Can provide high service levels to the respective customers and clients


WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Requirement:
• Have Call centre exp/ Customer Service or Have order processing exp
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

*This is not a sales role

Shift Timings (Choose One Shift Option):

Option #1: Weekends Shift

Working Hours : 5 working days, 1 rest day and 1 off day per week / 42.5 hours per week

Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between

Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)

Or otherwise advised by the Client

Option #2: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Description

• Inbound call handling for Bank's Accounts Servicing campaigns, products enquiries and helpdesk enquiries
• Customer Fulfillment follow through on case handling and with customers
• Ensure bank's compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Candidate without relevant experience are welcomed to apply
• Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Location:

TTSH, Novena

Salary:

$10/h

Working Hours:

• 5.25 days
• Mon to Fri, office hours
• Alternate half Sat (morning)

Job Scope:

Hospital hotline and administration

Requirements:

• Min. 3 months commitment
• No need interview (phone call only !)

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Call Centre Assistant (6-Month Contract to Perm) x3

Company: [Healthcare Business Unit]
Location: Singapore
Contract Duration: 6 months (potential to convert to permanent)
Working Hours: Monday – Friday, 8:30 AM – 5:30 PM
Salary: $2,500/month (Contract)
Permanent Conversion Benefits:

• 21 days Annual Leave
• 28 days Medical Leave
• Variable Bonus

Key Responsibilities:

• Handle inbound customer orders, queries, and complaints via hotline.
• Conduct outbound follow-ups on issues, orders, and complaints to ensure customer satisfaction.
• Document customer details, queries, and complaints in the system.
• Process sales orders with accuracy and efficiency.
• Liaise with the operations team to resolve customer issues and ensure timely follow-up.
• Prepare and submit reports on cases logged in the system.
• Provide feedback to supervisors on areas for improvement based on customer/client issues.
• Maintain up-to-date information on products, processes, and price lists.

Interview Process:

1. Video Interview (30-40 minutes)
2. Written Assessment (must be completed within 30 minutes post-interview if shortlisted).

If you're keen on a dynamic role with potential for permanent conversion, let me know, and we’ll get started on your application!

Position Responsibilities

Early Learning Center Counselor Responsibilities

• Provide in-class guidance lessons for students using the Second Step Curriculum
• Work with grade level teachers to provide ongoing support and guidance in regards to student needs.
• Provide personal and academic counseling for all assigned students, using individual and group processes.
• Assist teachers in the placement of students into classes each year using the knowledge gained about them throughout the year.
• Assist teachers in planning and developing an effective home and school communication system, providing in-service and resource support as needed.
• Guide and assist teachers with their morning meeting routines by providing advice,materials, and support to them.
• Assist the School Psychologist in coordinating any testing program as well as guide and assist teachers in interpreting the test results.
• Work with the Deans of Students, the Psychologists, and other Counselors to support, develop, and strategize about the social emotional programming for our students.
• Work with the Deans of Students, fellow Counselors, and the School Psychologist with administering standardized tests, Panorama, or Tripod testing, and use pertinent appraisal data as a basis for assisting students.
• Serve as a liaison and coordinator of additional services for pupils.
• Work with students, parents, teachers and administrators to develop realistic goals with respect to a student’s educational potential and assist with any academic problems.
• Orient new students and parents to the school, its program and services.
• Evaluate new students for proper placement and assist in the placement of all students in the instructional program.
• Interpret and evaluate student transcripts and records, ensuring that proper credit is awarded for appropriate course work completed in secondary schools.
• Advise teachers about the special needs and abilities of students.
• Present programs to parents and students on topics as needed.
• Help to develop the master schedule of classes, register students, and schedule them in appropriate classes.
• Keep up to date on current research and developments in the fields of counseling and pertinent elementary topics.
• Knowledge of Child Safeguarding practices.

Other Responsibilities:

• Promote and ensure effective communication between all administrative team members.
• Liaise with the Division Principal and Deputy Principals, taking on tasks as assigned, including all school goals.

Personal:

• Demonstrate commitment to personal continuous professional growth and development.
• Continue involvement with students in various capacities.
• Develop and maintain effective working relationships.
• Represent SAS with students, parents, staff, and broader school community in a professional manner.
• Exhibit a professional attitude toward criticism.
• Recognize and strengthen personal performance through self analysis of actions, participating in professional development activities, exploring educational research, participating in professional organizations, and through formal renewal programs.

Position Requirements & Qualifications

• Masters (preferred) or Bachelor Degree
• Counseling certification required
• At least 5 years of successful classroom teaching & counseling experience preferred
• Proven ability to work with teachers, administration and Board of Governors
• Standards-based curriculum experience preferred
• Experience teaching multilingual learners in general classroom settings preferred
• Excellent verbal and written English language skills
• Confident technology skills for teaching and administrative tasks

Working Requirements

• Sponsoring and/or coaching after school activities are part of the responsibility of the professional educator. Therefore, faculty shall be available to coach and/or sponsor an athletic team or other extra curricular activity. Each faculty member is expected to do a minimum of one category 1 activity or sport per year.
• Mandatory attendance of school orientation and participation in a minimum of four evening and/or weekend school activities each year, as assigned (including "Back-to-School Night").
• Attend Responsive Classroom professional learning (virtual), specified by the school, in the months prior to the official start of employment.
• Attend Illustrative Math professional learning (virtual), specified by the school, in the months prior to the official start of employment.

This candidates will assist the Centre Manager to oversee the Hawker Centre’s operations, in terms of staffing, tenants and centre cleanliness matter. They are to strengthen our company’s position and be an important piece during this expansion period. Candidates with other operations experience are also welcome to apply for this.

Join us, if you think you have what it takes!

Responsibilities

• Organize and control daily business activities to ensure all relevant standards, including contractual and regulatory, and company’s SOP are strictly adhered
• Monitor and ensure Centre’s preventive maintenance is carried out as per approved plan
• Liaise and communicate with stall tenants
• Enforce and strengthen company policies and SOP
• Liaise with Government Statutory Board, landlord and 3rd party service providers
• To achieve KPI within a reasonable time frame.
• Executing A&P activities

Requirements

• At least an 'O' Level, higher edcuation level will be preferred
• Candidates with food stall tenants' liasion experience preferred
• 1 years of relevant experience
• Able to converse in Mandarin to assist and support Mandarin speaking counterparts
• Good Leadership, resourceful and is a problem solver

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Dental insurance
• Employee discount
• Gym membership
• Parental leave
• Professional development

Supplemental pay types:

• Performance bonus

Position Responsibilities

Early Learning Center Counselor Responsibilities

• Provide in-class guidance lessons for students using the Second Step Curriculum
• Work with grade level teachers to provide ongoing support and guidance in regards to student needs.
• Provide personal and academic counseling for all assigned students, using individual and group processes.
• Assist teachers in the placement of students into classes each year using the knowledge gained about them throughout the year.
• Assist teachers in planning and developing an effective home and school communication system, providing in-service and resource support as needed.
• Guide and assist teachers with their morning meeting routines by providing advice,materials, and support to them.
• Assist the School Psychologist in coordinating any testing program as well as guide and assist teachers in interpreting the test results.
• Work with the Deans of Students, the Psychologists, and other Counselors to support, develop, and strategize about the social emotional programming for our students.
• Work with the Deans of Students, fellow Counselors, and the School Psychologist with administering standardized tests, Panorama, or Tripod testing, and use pertinent appraisal data as a basis for assisting students.
• Serve as a liaison and coordinator of additional services for pupils.
• Work with students, parents, teachers and administrators to develop realistic goals with respect to a student’s educational potential and assist with any academic problems.
• Orient new students and parents to the school, its program and services.
• Evaluate new students for proper placement and assist in the placement of all students in the instructional program.
• Interpret and evaluate student transcripts and records, ensuring that proper credit is awarded for appropriate course work completed in secondary schools.
• Advise teachers about the special needs and abilities of students.
• Present programs to parents and students on topics as needed.
• Help to develop the master schedule of classes, register students, and schedule them in appropriate classes.
• Keep up to date on current research and developments in the fields of counseling and pertinent elementary topics.
• Knowledge of Child Safeguarding practices.

Other Responsibilities:

• Promote and ensure effective communication between all administrative team members.
• Liaise with the Division Principal and Deputy Principals, taking on tasks as assigned, including all school goals.

Personal:

• Demonstrate commitment to personal continuous professional growth and development.
• Continue involvement with students in various capacities.
• Develop and maintain effective working relationships.
• Represent SAS with students, parents, staff, and broader school community in a professional manner.
• Exhibit a professional attitude toward criticism.
• Recognize and strengthen personal performance through self analysis of actions, participating in professional development activities, exploring educational research, participating in professional organizations, and through formal renewal programs.

Position Requirements & Qualifications

• Masters (preferred) or Bachelor Degree
• Counseling certification required
• At least 5 years of successful classroom teaching & counseling experience preferred
• Proven ability to work with teachers, administration and Board of Governors
• Standards-based curriculum experience preferred
• Experience teaching multilingual learners in general classroom settings preferred
• Excellent verbal and written English language skills
• Confident technology skills for teaching and administrative tasks

Working Requirements

• Sponsoring and/or coaching after school activities are part of the responsibility of the professional educator. Therefore, faculty shall be available to coach and/or sponsor an athletic team or other extra curricular activity. Each faculty member is expected to do a minimum of one category 1 activity or sport per year.
• Mandatory attendance of school orientation and participation in a minimum of four evening and/or weekend school activities each year, as assigned (including "Back-to-School Night").
• Attend Responsive Classroom professional learning (virtual), specified by the school, in the months prior to the official start of employment.
• Attend Illustrative Math professional learning (virtual), specified by the school, in the months prior to the official start of employment.

JOB RESPONSIBILITIES

1. Develop business reports on new revenue streams, improved products and new businesses.
2. Build good relationships with clients/ customers.
3. Engage with business partners, suppliers and vendors for new business agreements.
4. Review targets and goals across teams.
5. Use business network and support knowledge sharing sessions to explore new business opportunities.
6. Interact with clients and respond to important inquiries about the company’s products or services

Skills and qualifications

1. Experience in customer service, marketing, or a sales-related field
2. Strong knowledge of business and sales growth techniques
3. Exceptional project management skills
4. Clear verbal and written communication skills
5. Enthusiasm for the company and its growth potential

Preferred qualifications

1. Sharp negotiation and networking skills
2. Organizational skills
3. Problem-solving skills
4. Educational background in business, marketing, finance

Job Description

• Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging)
• Manage protocols (such as fire & emergency messages)
• Liaise with other department enquiries and requests
• Manage customers’ feedback
• Make accurate data entry to the CRM System and maintain records
• Participate in trainings, tests and audits when required

Pay Package

· Salary: Up to $3000*

· Yearly performance bonus: Up to 1 month of salary

Working hours (Shift and rostered)

• Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM, 10PM to 7.30AM. Shift shall be rostered. - With 1 hour of meal time
• 5 day work week, inclusive of 1 weekend work day

General Requirements:

• Able to work independently as well as in a team
• Proficient in MS Excel / office
• Customer service oriented

Skills Required

• CRM
• Customer Service Oriented
• Microsoft Office
• Customer Experience
• Interpersonal Skills
• Healthcare Administration
• B2B Accurate Data Entry

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Description

• Handle inbound calls for client account servicing, product inquiries, and helpdesk support.
• Follow through on case handling and maintain compliance with confidentiality standards.
• Overtime may be required based on workload.

Job Requirements

• Minimum education of ITE or 'O' levels;. Experience in call centers, banking, or customer service is a plus.
• Positive mindset, strong communication skills, and ability to work well in a fast-paced environment.
• Must be comfortable with shift work, including weekends and holidays.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

• Immediate availability preferred
• 8 months contract
• Start date December 2024/ January 2025
• Central

• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 1 year of work experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Key Responsibilities

• Accurately document all equipment deliveries and removals.
• Conduct routine audits to ensure inventory integrity and compliance.
• Use equipment such as pallet jacks to facilitate safe item movement.
• Work within a ticketing system to manage tasks and assignments effectively.
• Execute the secure destruction of data-storing devices, including hard drives and SSDs.
• Manage shipping, receiving, and inventory processes.
• Prioritize and resolve tickets, escalate issues, and handle blockers to sustain inventory operations in line with service agreements.
• Be prepared to work outside standard business hours, including weekends or holidays, as needed.

Qualifications and Skills

• Diploma or Degree in IT, Computer Engineering, or a related discipline.
• At least one year of experience in IT Support or Systems Monitoring (fresh graduates with a proactive attitude are encouraged to apply).
• Minimum six months of experience in Inventory Control, Logistics, or Warehouse Management.
• Capable of performing physical tasks, including lifting and working at heights, with or without equipment assistance.
• Excellent communication skills in English, both spoken and written.
• Motivation to grow and learn new technical skills.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

We are seeking a versatile and creative Social Media and Digital Marketing Specialist to join our dynamic team. The ideal candidate will possess a unique blend of expertise in social media strategy, SEO, SMA (Social Media Advertising), and WordPress website management. This role involves driving engagement, optimizing digital assets, and creating impactful campaigns to achieve business goals.

Key Responsibilities

1. Social Media Management: Develop and execute a comprehensive social media strategy tailored to Instagram, Facebook, LinkedIn, Twitter, TikTok, and YouTube.
   Create, schedule, and monitor posts to foster community growth while engaging with the audience.
   
2. SEO Optimization: Optimize social media profiles and website content for search engines to improve organic traffic.
   Conduct keyword research and implement SEO best practices in blogs, landing pages, captions, and multimedia content.
   
3. SMA Campaigns: Plan, execute, and manage paid social media advertising campaigns, including ad creation, audience targeting, and performance tracking.
   Continuously optimize ads using A/B testing and other data-driven strategies.
   
4. WordPress Website Management: Manage and update the WordPress website, ensuring content is current, visually appealing, and aligned with branding.
   Implement on-page SEO techniques, optimize website speed, and troubleshoot basic technical issues.
   Collaborate with the development team for more advanced website improvements.
   
5. Content Creation and Strategy: Collaborate with designers and writers to produce engaging visuals, blog posts, videos, and interactive content.
   Develop a content calendar aligned with marketing objectives and seasonal trends.
   
6. Analytics and Reporting: Monitor and report performance metrics from social media, ad campaigns, and the website using tools like Google Analytics, Meta Insights, and SEO plugins (e.g., Yoast).
   Provide actionable insights to enhance strategies and improve ROI.
   
7. Community Engagement: Actively engage with followers by responding to comments, DMs, and reviews.
   Build relationships with influencers and collaborators to amplify reach and engagement.
   
8. Influencer and Partnership Marketing: Identify and work with influencers, bloggers, and affiliate marketers to drive awareness and sales.
   Manage collaborations and ensure timely delivery of campaigns.
   
9. Website Optimization and Content Updates: Regularly update WordPress blogs, landing pages, and CTAs.
   Ensure the website is mobile-friendly, optimized for user experience, and SEO-compliant.
10. Team Service: Assist the team with inquiries about our services via WhatsApp and the online booking system.

What We Offer:

• Competitive salary and comprehensive benefits
• Performance Bonuses
• Opportunities for learning and professional development
• A collaborative and innovative work culture
• Flexible work environment
  

Responsibilities:

• Responsible for Line sustaining activities and new device process development/evaluation for wet related processes
• Support NPI for any gap analysis and new device safe launch monitoring
• Wet Process recipe creation based on device requirements
• Perform wet process window study and provide improvement plan to reduce OOC and improve CPK
• Lead continuous improvement projects & device qualifications using APQP approach
• Work with Quality Management department to address customer inquiries and issues.
• Execute CIP (Continuous Improvement Program) or manage projects that contribute to improved yield & cost efficiency
• Characterizing wet process and ensure SPC is well maintained and under control
• Start up and qualify new wet processes/material and new equipment within the scheduled timeline
• Work with RnD for new technology roadmap and report the evaluation results in a timely manner
• Update specifications/ documentation to meet TS16949 Quality Standard requirements (Work instruction, PFMEA, OCAP)
• Involvement in Smart Factory (Scope inspection, AI ADC for AOI, Hand Free automation)

Requirements:

• Degree in Engineering or Science
• At least 3 years of experience in the semiconductor manufacturing industry with wet process such as electrochemical plating, wet etching etc
• Statistical (SPC) and analytical skills (problem solving methodologies) are essential
• Application of quality and SPC tools at work - FMEA, DOE, SPC, etc

Job Summary

· Provide perioperative nursing care

· Assist surgeon during operation

· Coordinate and collaborate with multi-disciplinary caregivers in providing safe efficient patient care

Roles and Responsibilities

Patient Care Management

· Ensure operating rooms are prepared for procedures, respect patient rights and confidentiality, conduct preoperative assessments, and ensure surgical equipment readiness.

· Assist in patient positioning, support surgeons during procedures, and participate in anesthesia and recovery tasks.

· Maintain sterility standards, intervene in emergencies, and accurately document patient records.

Patient Education

· Maintain effective communication and interpersonal relations with the patients and caregivers

Professional Development

· Participate in ongoing nursing education, mentor junior staff, provide feedback on clinical performances, conduct in-service education, and act as a resource for perioperative nurses.

Risk and Quality Management

· Deliver evidence-based care, report unsafe practices, ensure infection control compliance, implement fall prevention measures, and identify opportunities for clinical improvement.

Qualifications and Education Requirements

· Registered Nurse with Singapore Nursing Board

· BCLS & AED certified

· Advanced diploma or degree in nursing or equivalent

· At least 2 years' experience as a Staff Nurse in a clinical setting

Position Snapshot

Location: Singapore

Company: Nestle R&D Center, Singapore

Type of contract: Permanent

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.

We are seeking a dynamic and innovative Associate Food Scientist to build competences of products & process technologies in partnership with project managers and categories, according to projects' key success criteria. In this position, you will support proactively product innovation and renovation teams from inception through industrialization by applying functional knowledge, skills and mindset for root-cause analysis. You will drive ideation and rapid prototyping work for new concepts or built-up of process fundamentals using bench scale technologies.

A day in the life of…

Innovation / Renovation Pipeline:

• Build and share scientific/technological knowledge about Nestlé and competitor's products and processes.
• Scout for new innovative ideas/methods/technologies in line with business strategies and trends. Design and execute experimental plan to test scientific mhypotheses.
• Resourcefully build understanding and stay up to date on business needs and consumer trends
• Develop selected ideas into business-relevant concepts, prototypes and/ or new projects. Attempt cross teams collaboration for larger impact
• Pitch concepts and prototypes to relevant stakeholders

Project Management:

• Propose and deliver on-time agreed technical and scientific support in projects for PTC/R&D/NR and/or Markets.
• Build project specific knowledge and contribute to business related project activities with initiative.
• Present results/methods in well written (includes report structure) and oral form to interested parties or visitors.
• Lead technical activities and deliver objectives & outputs on time together with Project Manager
• Apply basic project management skils to deconflict between projects and deliver on time
• Demonstrate agility and pivot timely when necessary

Technical:

• Demonstrate strong technical knowledge in emulsion formation, stabilization, characterization techniques and industrial relevant operations (eg. thermal and non-thermal processing)
• Particularly strong in ingredients chemistry. Expertise proteins and emulsifiers are preferred. Expertise hydrocolloids and lipids are an advantage
• Stay up to date in the field of expertise (past, current and emerging technologies) from ingredient, formulation to processing.
• Mandatory application knowledge & experience in beverage processing and adjacent liquid system (dilute to semi dilute), such as emulsification, thermal treatment and particle size reduction. Expertise in other unit operations is an advantage
• Knowledge and experience in low moisture system is a plus (powder system, drying techniques)
• Master analytical and bench scale equipment and manage laboratory operations in field of expertise. Develop & scout new methods/tools in field of expertise.
• Propose and justify new laboratory / bench scale equipment.
• Give operational support to customers, assistance in industrialization start-ups, follow-up product launches, including technical and product improvements (upon request).

People and Know How:

• Good understanding on the role of R&D in Nestlé, R&D Singapore's OMP, the Department's vision/mission and their relation to Nestle's corporate objectives/ strategies
• Good understanding of Scientific, Technology, Quality and Safety and Environment knowledge with ability to train others in relevant fields
• Synthesize new ideas based on emerging trends (scientific and commercial settings)
• Propose student projects/internships and provide training on the job to students and junior team members
• Desire to connect & collaborate with scientific community in other research centers and/or expert networks in the area of scientific expertise to promote cross-fertilization between different sites. Whenever makes sense, forge collaboration with external partners
• Understanding of NHW and CSV strategies in practice.
• Continuous learning through experience, mentoring and training.

What will make you successful

• PhD in food science, food engineering or related fields
• 2-5 years of professional applied experience, of which 1-3 years relate to managing R&D projects in an industrial context
• Basic knowledge of quality, safety and hygiene requirements
• Basic R&D or/and operating/factory experience
• Experience working in different projects and support activities in an organization

As our company embarks on an expansion journey, we are inviting like-mind personnel to join us for this new chapter. Tapping on our current strength and success in promoting a healthier eating lifestyle, we have integrated this passion with persevering our nation’s heritage food culture.

We would like to invite suitable candidates for Centre Manager to join us in managing one of Singapore’s Hawker Centres. The Centre Manager will play an important role in managing the Hawker Centre.

Join us, if you have what it takes!

Job Responsibilities:

• Management of a team – this would include recruitment, yearly appraisal and training of your team.

• Tenancy Management - Managing end-to-end of tenancy operations, including but not limited to the followings

1. onboarding and offboarding of tenants,

2. conducting routine inspections,

3. management of arrears and taking the appropriate action,

4. Designing policies for new initiatives (e.g. Bridging Programe, One Stop Services etc)

• Facilities Management - Working with contractors and stakeholders to ensure high standards of cleanliness, good maintenance of facilities and good environment of Hawker Centre. This includes

1. responsive incident management,

2. efficient table-cleaning, general and toilet-cleaning,

3. effective pest control,

4. preventive and routine maintenance,

5. cyclical repairs/redecorations,

6. attending to emergency

7. and ad hoc improvement works.

• Feedback Management & Stakeholders' Engagement - Addressing feedback and appeals professionally and regularly engaging stakeholders (e.g. stallholders, contractors, Hawkers Association, landlord and relevant authorities etc) to implement initiatives and resolve operational issues.

• Routine exercise – Taking a lead in planning and coordinating of activities such as fire drills, quarterly spring cleaning and community activities.

• Any other tasks assigned

Key responsibilities:

This is a position with Deloitte’s rapidly expanding Tax Technology Consulting practice, providing tailored advice and solutions to a broad range of clients, both domestic and multinationals looking to gain access into various markets from tax and regulatory perspective.

As a Senior Associate, you will have some knowledge of working on ERP (SAP/Oracle) implementations and familiar with integrating the tax bolt-on solutions (OneSource/Vertex) within the ERP transformation programs.

You will join a team of dedicated ERP and OneSource/Vertex implementation specialists, focusing on end-to-end project implementations. You will be responsible for delivering compliance and customs solutions which include project management, change management, solution design, solution implementation and end-user support & training.

In your role, you will also lead and/or facilitate business process definition and modeling, check the feasibility of this business model regarding the ERP products and the legal requirements. You will guide a team to implement and configure the software to replicate the required business processes and analytical/reporting needs

You will be a key contributor to the development and growth of our TTC practice globally.

Requirements:

• Bachelor degree in Accountancy, Business Management, Information Technology or similar fields.
• At least 5 years of experience in ERP (SAP/Oracle) project implementation or similar projects, and thus have solid knowledge of the ERP Solution.
• Integrating tax bolt-on solutions with the ERP system (i.e. Vertex, OneSource Indirect Tax)
• Technical or functional lead on at least 2 full-lifecycle SAP implementation
• Experience in SAP modules (e.g. DRC, ABAP etc.) is an asset
• Software aptitude in PowerPoint, MS Project, Access, Excel, and/or Visio
• Well versed in pitching presentations to clients and key stakeholders
• Advantageous to have good understanding of the supply chain management processes
• Good analytical and modeling skills
• Team player with strong communication skills
• Open to work in an international multicultural environment and to work abroad if needed;

The Opportunity:

• Experience in Hyperscale Data Center Project Mangement
• Office location: Central.
• Work hours: Mon to Fri
• $6,000 - $10,000 + Bonus

Adecco is partnering with a Global Data Center Owner to look for professional and confident Project Manager to handle internal stakholders and external parties to complete the Hypserscale Data Center within the regions.

The Job:

• Project Leadership: Plan, lead, and coordinate data center projects across all phases, from design and construction to operational handover, ensuring seamless execution from inception to completion.
• Technical Expertise: Leverage deep knowledge of data center infrastructure and construction processes to drive successful project outcomes.
• Project Management: Oversee project timelines, budgets, and quality to ensure delivery aligns with company objectives and industry standards.
• Stakeholder Engagement: Facilitate effective communication with diverse stakeholders, ensuring alignment and collaboration throughout the project lifecycle.

The Talent:

• Degree in Engineering/Project Management/Information Technology or technical field
• 5 years project management experience in hyperscale data center
• Knowledge in TIA-942, Uptime Institute Tier Standards, and LEED for data center project
• PMP/Prince 2 AND CDCP/DCDP is a bonus

Next Step:

• Interested applicants, please send your resume to [email protected] with your current and expected salary.
• Only shortlisted candidates will be contacted.

• 8 months contract
• Start date December 2024/ January 2025
• Central
• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 1 year of work experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• Client Service Officer (CSO) within the team covering institutional investors active in public markets i.e. asset managers, hedge funds and family offices who trade actively in public markets.
• Support the public markets team RMs in client KYC documentation, account opening and onboarding.
• Assist RMs in fixed deposit (FD) matters such as placements, rollovers, withdrawals.
• Lead the client account maintenance processes, including change of account mandates, multi-currency account (MCA) currency opt-ins, fee debiting, fee waivers, entity/account name changes and account closure procedures
• Be in charge of payments and transactional matters – including RFI queries, manual exceptions, agent bank queries, GIRO rejections.
• Assist RMs in account retagging and data cleanup and maintenance
• Any other adhoc tasks / projects assigned by the RMs/team from time to time on revenue data collation, events, sales, marketing, etc
• Support a smoother end to end journey for customers from onboarding to settlement of trades by working closely with product teams and support units.

Internal ref: 9286

Regards,

Lini

Recruitment Consultant

R22108463

We are hiring Temp Call Centre Support Officer to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Handle incoming calls on fees and centre-related inquiries.
• Coordinate with departments to address parent inquiries.
• Analyze and resolve customer issues promptly.
• Maintain accurate data records.
• Meet deadlines consistently.
• Perform additional assigned tasks.

Job Requirements

• Minimum "O" Level holder
• At least 1-2 years’ experience in contact centre environment

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Job Requirements:

• Assist respondents to complete selected surveys online or via manual collection.
• Ensure submissions via manual collection of the completed survey data are keyed into the system.
• Conduct field visits for selected respondents that are not contactable via phone.
• Perform daily updates of call outcomes using Excel files assigned to them.
• Work closely with team-mates on assigned respondents to attain surveys completion.
• Handle objections from selected respondents in terms of survey participation professionally and politely.
• Update daily report accurately to account for productivity and surveys attainment.
• Perform “cleaning” for rejected survey data after submissions due to errors and ambiguities done during collection phase.
• Diligently input case notes into system for each respondent to allow future reference and follow up action plans. i.e. call outcome, refusal to participate in survey etc.
• Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.
• Attain key performance indicators (KPI) established.
• Perform any other ad-hoc duties as assigned.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• EA Registration No. R24120918 TAM SEE MIN