Benefits Summary

• Government Healthcare Sector
• Up $3500 + AWS + Bonuses
• Full Time Company Benefit Entitlements
• Stable Career Opportunity

Job Responsibilities

• To supports and providing with administrative support and collaborates with community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum.
• To enable early detection of deterioration and faster access to care.
• To assist in supporting patients and their family members in navigating their healthcare journey within the community.

Requirements

• Strong team-player, with natural ability to interact with patients/ residents, healthcare team and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Chanel Loh Su Fui

Registration Number: R22110419

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

EA License No: 06C2859

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Customer Care Specialist
• Working Location: Tampines
• Working Hours: 5 days (8 AM-5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: 1-Year Contract (Convertible to Permanent)

Key Responsibilities

• Focus on order processing, order fulfilment till delivery in promptly and accurately manner.
• Acknowledge customers’ email on queries/feedback/ order placement within one working day.
• Follow up with customers to ensure high-level satisfaction and determine future requirements.
• Ensure that customer's complaints/ feedback are well investigated, resolved, and escalating the complaints/feedback aptly to Senior and working with Regulatory & QSHE swiftly & independently.
• Ensure the availability of certificate of analysis/compliance, applying for inspection status.
• Prepare, generate, and disseminate customer's reports in timely and accurate manner.
• Collect and sustain sales data and database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access to work documents, when needed.
• Recommend management systems improvement measures to the Superior.
• Comply with management systems procedures.
• To follow the company’s procedures, safety rules and measures stated in the WSH Risk Assessment.
• Not to engage in any unsafe or negligent act that may endanger yourself or others working around you.
• Use of personal protective equipment provided, to ensure safety while working.
• To participate in protecting the environment, preventing pollution, complying with applicable requirements as identified in the policy statements and promoting sustainable practices.
• Other duties as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• 5.5days
• Accessible Working Location (Central ), Close Proximity to Novena MRT

As a Clinic Manager, you will be responsible for the following duties:

• Ensure efficient and effective delivery of services and clinical care in the clinic and lead the dental team on the day-to-day operations
• Manage insurance claims
• Manage all administrative functions
• Represent the Management when needed
• Manage Compliance with NEA, MOM, MOH and other regulatory bodies
• Oversee, recruit and lead a team of dental nurses and support staff
• Manage all manpower requirements and HR policies, Payroll, Leave Management, etc
• Planning and management of staff/dentists schedule
• Liaise with all stakeholders - including patients, vendors, suppliers etc
• Manage customer enquiries and other customer service/operational issues
• Perform other related duties and responsibilities as and when assigned
• Business Development in terms of expansion of business, clinic upkeep and patient growth
• Marketing planning and execution of said planning
• Work with special projects (grants and certifications) from time to time
• Assist and development of social media marketing
• Assist Clinic Director in daily functions
• Attend and assist in dispute cases
• Participate in continuous quality improvement project
• Involved in recruitment activities, eg: interview, shortlisting, performance review etc.
• Person-in-charge for reporting to Clinic Director
• Bookkeeping of inventory, and sales
• Any other duties within the team

Requirements:

• Possess 3-5 years of managerial/supervisor experience, will be preferred
• Good interpersonal and leadership skills

To assists care management of patients and clinical outcome team to coordinate and provide care activities and maintain the cluster’s clinical database for outcome tracking.

Job Responsibilities

- To assist care management team to coordinate and provide care activities for Orthopaedic Surgery patients.

- Perform basic preventive health screening and health assessment

- To assist clinical outcome team to coordinate and conduct patient’s survey and maintain the assigned database

- To closely monitor participants’ outcome, track their follow-up visits and ensure data collected within acceptable period

- To ensure health assessment for each patient is accurate and document into database is consistent with the source data

- To submit and present monthly report

- To collaborate with multidisciplinary team to improve clinical outcomes and patients’ satisfaction

- To attend lectures, courses and seminars where applicable

- To take on additional responsibilities as assigned by Reporting Officer.

For interested candidates, please send your updated resume:

Email: [email protected]

WA: wa.me/6596503173

Tele @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599