Olympiad International School is seeking a dedicated and detail-oriented Admissions Officer to oversee the student enrolment process. The Admissions Officer will play a vital role in ensuring that our admissions practices align with the school’s policies, mission, and capacity while delivering a seamless and positive experience for prospective students and their families.

Key Responsibilities

• Convey the School’s Vision, Mission, and Values: Serve as an ambassador of Olympiad International School, accurately communicating our school’s core values, educational philosophy, and commitment to excellence.
• Provide Information and Guidance: Share comprehensive details about the school’s programs, curriculum, extracurricular activities, and admission requirements to prospective students and their families.
• Manage the Admissions Process: Guide applicants through each stage of the admissions process, ensuring clarity and a smooth, positive experience.
• Develop Enrolment Strategies: Implement targeted enrolment campaigns, utilizing market research, analysis, and strategic planning to achieve the school’s enrolment targets.
• Coordinate Admissions Events: Organize and execute events such as open houses, information sessions, and school tours to engage prospective families and promote the school.
• Maintain Records and Database: Ensure accurate and up-to-date records of prospective students, following up on inquiries and maintaining a robust database of leads.
• Create Admissions Collateral: Collaborate on the development of promotional materials, including brochures, website content, and social media campaigns, to highlight the school’s offerings and attract new students.
• Engage with Prospects: Proactively communicate with prospective students and parents, addressing their questions and providing detailed information about our curriculum and extracurricular programs.

Requirements

• Experience: At least 2 years of experience in admissions or a similar role within the international education sector.
• Education: Diploma in Marketing, Business Administration, Education, or a related field.
• Skills:
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with a customer-oriented approach
  • Ability to work independently and collaboratively in a team environment
  • Exceptional organizational skills and attention to detail

Working Hours

• Monday to Friday: 10:00 AM – 6:00 PM
• Saturday: 10:00 AM – 2:00 PM

Position: Management Executive
Company: The Design Factory
Location: Singapore
Salary Range: SGD $4,000 - $6,500 per month
Employment Type: Full-Time

About Us

We are a dynamic and innovative interior design firm dedicated to transforming spaces and creating exceptional experiences for our clients. As a growing company, we are seeking a talented and driven Management Executive to join our team and contribute to our continued success.

Job Description

As a Management Executive, you will play a critical role in ensuring the smooth operation and strategic growth of our firm. Your responsibilities will include:

1. Operational Management: Oversee daily business operations, including resource allocation and workflow optimization. Develop and implement efficient processes to enhance productivity and project delivery.
   
2. Client Relationship Management: Act as a key point of contact for clients, ensuring exceptional service and satisfaction. Assist in client presentations, meetings, and follow-ups.
   
3. Project Coordination: Collaborate with design teams to ensure project milestones and deliverables are met.
   Monitor project timelines, budgets, and quality standards.
   
4. Team Support: Assist in recruiting, onboarding, and training staff as needed.
   Provide administrative support to senior management.
   
5. Strategic Development:Contribute to the development and execution of business strategies to achieve organizational goals. Analyze market trends and assist in identifying growth opportunities.
   

Requirements

We are looking for a candidate who possesses the following:

• Education and Experience: A diploma or degree in Business Management, Interior Design, or a related field.
  At least 3 years of relevant experience in management or a related role.
  
• Skills and Competencies: Strong organizational and multitasking skills with a detail-oriented mindset.
  Excellent communication and interpersonal abilities.
  Proficiency in MS Office Suite and project management tools.
  Familiarity with the interior design or construction industry is a plus.
  
• Personal Attributes: A proactive and solution-driven attitude.
  Strong leadership capabilities and the ability to work effectively in a team environment.
  Creative problem-solving skills and adaptability in a fast-paced setting.

What We Offer

• Competitive salary commensurate with experience.
• Opportunities for career growth and professional development.
• A collaborative and vibrant work environment.
• Exposure to high-profile projects in the interior design industry.

The Volunteer Management Executive/ Senior Executive plays a crucial role in the smooth operation of our Resource Development Department. As the primary administrator, you will be responsible for overseeing administrative tasks, safeguarding vital data and information, and representing the organization as the key liaison for coordinating volunteer sessions with corporate partners.

Your duties will also include assisting the organization in complex events and undertaking ad-hoc tasks as needed, which may occasionally require working outside of standard business hours.

Responsibilities

1. Maintain a secure record of all donation platform credentials

2. Ensure timely updates on Customer Relationship Management (CRM) systems to facilitate data extraction and reporting

3. Manage digital and physical document organization

4. Act as the main point of contact for corporate donors and volunteers

5. Manage end-to-end corporate volunteer sessions, including:

- respond to enquiries on volunteer sessions available with on-going local programmes

- schedule various volunteer programmes’ sessions, and conduct some of them

- data input of corporate information on CRM and update accordingly

- arrange issuance of invoices and receipts

- compile feedback to improve internal processes

- express gratitude to participants with post session thank-you notes

- compile reports for Asia Pacific and International counterparts on a regular basis

Competencies

- A detailed-oriented and efficient multi-tasker who is also organised and resourceful

- Adaptable team player, able to work independently or collaboratively with internal stakeholders

- Excellent interpersonal skills and cultural sensitivity

- Competent in Microsoft Office Suite (Word, PowerPoint, Excel and Outlook) and CRM software (Salesforce); resourceful in search engines

- Effective written communication skills

- Preferably able to speak Mandarin to communicate with Mandarin speaking corporate partners

A successful candidate would be someone who is

- A tertiary graduate with a minimum of two years of volunteer engagement and management experience.

- Is comfortable to uphold, communicate and affirm Habitat for Humanity’s principles (vision and mission); Pls refer to https://www.habitat.org.sg/about-us for details.

- Not afraid to getting their hands dirty and work on the ground.

(Graduates with previous internship experience in the social service sector may apply.)

Only short-listed candidates will be contacted for an interview.

Habitat's Expectations Surrounding Safeguarding:

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have particular responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse; safeguards the rights of beneficiaries and community members (especially children); and promotes the implementation of Habitat for Humanity's code of conduct.

Full job description

• Industry- Fintech/Payment services
• Position title- Accounts Payable Officer
• Working location- Paya Lebar
• Working hours- 9.30am-6pm, Monday to Friday (WFH on Fridays)
• Annual leave- 14 days
• Probation period- 3 months

Key Responsibilities-

• Bank reconciliation
• Generating settlement statements for clients
• Documentation and verification of all incoming payments
• Maintaining accurate and complete financial records
• Assisting in financial audits
• Addressing financial queries from clients
• Any other ad hoc duties assigned

Job Requirements-

• At least 2 years of experience in an accounting-related role
• Minimum a Diploma in Accountancy/Finance or equivalent
• Proficient in Microsoft Office
• As we have a diverse range of clientele, fluency in spoken/written English and Mandarin is required (Japanese is a plus)
• Capable of working both independently and collaboratively in a systematic manner
• A proactive, motivated team player with a strong desire to learn
• Meticulous and ability to maintain high level of accuracy in numbers

Job Types: Full-time, Permanent

Pay: $2,400.00 - $2,700.00 per month

Benefits:

• Dental insurance
• Health insurance
• Work from home

Schedule:

• Monday to Friday

Supplemental Pay:

• 13th month salary

Education:

• Local Polytechnic Diploma (Preferred)

Experience:

• Accounts Payable: 2 years (Preferred)
• Accounting: 2 years (Required)

License/Certification:

• LCCI Level 3 Certificate in Accounting (Preferred)

Work Location: In person

Job Advertisement: Graphic Designer

Location: Tai Seng
Department: Marketing/Design

Job Responsibilities:
As a Graphic Designer, you will play a key role in creating visually engaging and impactful designs that promote our company and support internal and external communication. Your responsibilities will include, but are not limited to:

• Promotional Materials: Design brochures, posters, and digital content to showcase our services and attract potential clients.
• Client & Internal Presentations: Develop visually compelling presentations and reports for client meetings and internal communications.
• Safety Visuals: Create clear and effective visual materials related to safety procedures, emergency response guidelines, and other critical information for display on ships and in offices.
• Safety Messaging: Design posters, infographics, and signage to convey important safety messages in a concise and visually appealing manner.
• Collaboration: Work closely with the operations and safety departments to ensure all designs comply with safety protocols and regulations.
• Training Materials: Design engaging training materials, including content for crew members and office staff on ship operations, safety procedures, and emerging technologies.
• Employee Development Support: Collaborate with HR or HSSQE departments to create manuals, eLearning content, and visual aids that support employee development and compliance.
• Website Design & Maintenance: Oversee the design and upkeep of the company’s website, ensuring it is visually attractive, user-friendly, and consistent with brand strategies.
• Branding Consistency: Ensure that all visual content and the company's online presence reflect our values, services, and professional image in the global shipping market.

Job requirements :

• Proven experience as a Graphic Designer or in a similar role, preferably in the maritime, safety, or corporate sector.
• Proficiency in graphic design software (e.g., Adobe Creative Suite: Illustrator, Photoshop, InDesign).
• Strong understanding of design principles and the ability to create clear, impactful visuals.
• Experience in web design and maintenance if preferable.
• Knowledge of safety protocols and experience designing safety-related content is a plus.
• Strong communication skills and the ability to collaborate across departments.
• Creative, detail-oriented, and able to meet deadlines in a fast-paced environment.

• Listed Company On The SGX
• Award Winning Healthcare Company

Responsibilities:

• Deliver high standard of customer service to prospects and existing clients.
• Provide support on pre and post sales related enquiries (products and service) through various customer touch-points (calls, emails and website enquiries)
• Resolve customers' feedback and complaints promptly.
• Manage post sales service-related matters for existing clients.
• Instill customer loyalty and retention through outbound service calls.

Requirements:

• Diploma in any discipline
• Min 1 year of customer service / call center experience
• Passion for service and possess excellent communication skills and telephone etiquette
• Team player with a positive attitude and great interpersonal skills
• Candidates with more experience will be considered for a Senior role

Working Location: Yishun

Working Hours: 9am - 6pm

Salary: Up to $3,200

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

As a Volunteer Management (Intern) at the World Aquatics Championships 2025 (WCH2025), you will be on the volunteer management team managing various volunteer management administration and operations. Your responsibilities include volunteer operations planning, volunteer management, training and engagement, with a focus on creating a cohesive and efficient volunteer pool that contributes to the WCH2025's overall success.

Key Responsibilities:

1. Volunteer Recruitment:

• Liase with Team Nila HQ to develop and implement effective recruitment strategies to attract volunteers.

• Assist in scheduling the screening and interviewing of potential volunteers, assessing their skills and alignment with our functional area requirements.

2. Orientation and Training:

• Assist to schedule comprehensive training programmes for volunteers.

• Provide ongoing training and support to volunteers to enhance their skills and knowledge.

3. Volunteer Management:

• During Pre-Games and Games-Time, support in deployment and re-deployment of volunteers based on their skills and interests.

• Foster a positive and inclusive environment for volunteers to thrive.

4. Volunteer Recognition:

• Assist to organize the workforce appreciation night to acknowledge and celebrate the contributions of volunteers.

• Provide opportunities for volunteers to network and build professional relationships.

5. Data Management:

• Prepare satisfaction surveys or reports on volunteers management.

• Observe PDPA regulations when handling volunteers’ data.

• Support the knowledge management after games-time

What we are looking for Requirements We are looking for self-motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. This individual should be a sport advocate through living an active lifestyle and staying active. If you share our vision and want to be part of our dynamic team, join us now!

In addition, an ideal candidate should possess the following:

• Must be interested in the aquatic sports industry.

• Previous experience in volunteer management or human resources.

• Knowledge of relevant software such as MS Teams, OneDrive and Sharepoint.

• Academic Background in Diploma/Degree in Human Resources, Business, Event Management, Sports Science, or a related field.

• Highly organised with the ability to manage multiple priorities simultaneously.

• Excellent Attention to detail with the ability to work independently.

• Strong ability to write and engage with stakeholders.

• Responsible and skilled with computers.

• Ability to work in a fast-paced and dynamic environment under minimal supervision.

• Familiarity with the aquatic sports industry is an advantage.

• Flexibility to work irregular hours and travel as needed before and during the event, including weekends and public holidays.

We are a leading Singapore ESCO comprising of a team of process management consultants serving the process industries which include refineries, petrochemicals and power plants.

We recognize that climate change has emerged as one of the world’s biggest environmental challenges. The Company’s Mission is to help customers to build a holistic energy framework to deliver energy efficiency as a business priority, while meeting the strategic objectives of economic competitiveness, environmental sustainability and social responsibility.

We assist our customers to identify and implement process and energy efficiency improvement measures. Improving energy efficiency is regarded as the pillar to achieving sustainable growth. Better energy efficiency will reduce business costs which contribute to economic competitiveness (in the medium-term), will reduce pollution and CO2 emissions linked to climate change.

We have extensive technological and operational experience in the process and power industries. This puts us in a unique position to work with our customers on plant redesign aspects as well as operational and maintenance excellence which also includes making use of Industry 4.0 digital applications.

Visit our website : www.actsys.com

As part of the team, you will identify, evaluate, negotiate and implement energy improvement solutions at major power and process plants in the region. In doing so, you will be able to contribute directly to the reduction of carbon emission to enhance environmental sustainability.

Potential for improvement usually exists in plants which significantly deviate from design point or in plants which do not have efficiency driven condition monitoring maintenance programs. Going back to basic engineering principles, reviewing plants against design and by implementing the appropriate performance monitoring and online dashboard systems, we identify improvement opportunities and help customers to prioritize operational and predictive maintenance measures in a continuous manner.

Analysis could result in further technological investigations, plant changes or investment proposals, thus providing the incumbent with the opportunities of tackling real life technical problems from start to end. Furthermore, the job provides on the job training towards the accreditation of professional engineer status – in Singapore this would be the NEA-IES Energy Efficiency Opportunity Assessor.

We are looking for dynamic, innovative individuals who can work in a team to deliver energy efficiency improvement solutions and to achieve the bigger objective of environmental sustainability. There will be opportunity to travel regionally to Malaysia, China, Indonesia, India and Middle East. Come and be part of our growing team.

DUTIES / RESPONSIBILITIES :

• Apply basic Chemical Engineering principles to establish heat and mass balances of energy systems in power plants, refineries and petrochemical plants
• Familiarization and use of thermodynamic simulation tools to model energy systems and quantify performance gaps
• Carry out energy efficiency improvement retrofit front end engineering design
• Implement online performance monitoring and energy optimization systems

REQUIREMENTS:

• Degree in Chemical Engineering (other disciplines need not apply)
• Preference will be given to candidates who have Process Operations experience
• A strong interest in applying engineering knowledge, skills and principles to real life problems
• A conceptual knowledge of the use of engineering simulation software would be advantageous
• Resourceful and self-driven with excellent interpersonal skills
• Must have strong analytical ability and be detail oriented
• Strong verbal and written communication skills
• Strong organizational and time management skills
• A strong work ethic with a demonstrated record of achievement.
• Highly motivated, internally driven, able to work independently and efficiently in a fast paced environment.
• Microsoft Office and Visual Basic skills
• Malay and/or Mandarin proficiency would be advantageous, but not a pre-requisite

Responsibilities:
• To procure materials or tools raised in the Material Requisition (MR) Form.
• Source quotation for products feedback to the Contracts Department for evaluation and approval (if required).
• Keep record of all materials purchased for all projects in terms of supplier, quantities, rate & etc.
• Assist in budgetary & cost control.
• Review all delivery Orders from site.
• Maintain plant and machinery rental list and repair record.
• Tracking of diesel consumption for all projects.
• Maintain and update Company's preferred list of suppliers & sub-contractors.
• Monitor and assist in Asset/Inventory management.
• Evaluate and maintain approved list of suppliers.
• Obtain MSDS for chemical procured and submit to WSHO for updating.
• Obtain Green Mark Certificate for Green Mark Material from suppliers
• Any duties to be assigned from time to time.

Requirements:
• Nitec / Diploma in Procurement, Quantity Surveying, Civil Engineering
• 2 to 3 years of procurement or purchasing experience in construction firm preferred
• Candidate without relevant procurement experience but have a keen interest to learn are encouraged to apply
• Positive work attitude and high level of integrity is essential
• Able to work independently as well as in a team

Please submit your resume in MS Word format to [email protected]

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#11-74 WCEGA Tower
Singapore 658065
www.united-personnel.com

EA Licence No.: 05C5278
Registration No.: R1103477

(We regret that only shortlisted candidates would be notified)

JOB DESCRIPTION (Finance and Admin Officer)

Join our team as a meticulous and reliable Finance and Admin Officer and play a pivotal role in ensuring the smooth financial and administrative operations of our organization. As a key member of the team, you will use your financial expertise and administrative acumen to manage accounts, support daily operations, and contribute to the overall efficiency and success of the company.

Duties & Responsibilities

Financial Management:

• Handle accounts payable and receivable, ensuring accurate and timely processing.
• Maintain and reconcile financial records, including invoices, receipts, and expense reports.
• Assist in preparing budgets, forecasts, and financial statements.
• Monitor cash flow and prepare periodic financial reports for management review.
• Bookkeeping and coordinating with external consultants.

Administrative Support (including Executive Assistant duties):

• Manage office supplies, equipment, and vendor contracts to ensure a well-functioning office environment.
• Organize, maintain, and file records, ensuring compliance with company policies and regulations.
• Coordinate meetings, events, and schedules to support the management team.
• Prepare and edit correspondence, presentations, reports, and other documents as needed.
• Act as the point of contact between executives and internal/external stakeholders.
• Handle confidential information with discretion, ensuring all communication is professional and accurate.
• Screen and prioritize emails, calls, and messages, responding on behalf of the executive when appropriate.
• Assist in planning and executing company events, meetings, and team activities.
• Maintain efficient office systems, including filing, record-keeping, and expense management.
• Support executives in managing ongoing projects by tracking progress, deadlines, and deliverables.
• Prepare agendas and meeting materials, ensuring executives are equipped with necessary information.
• Take meeting minutes and follow up on action items.

Compliance and Reporting:

• Ensure compliance with local financial regulations, including tax filings and statutory reporting.
• Liaise with external auditors, tax authorities, and financial institutions as needed.
• Provide regular updates on financial performance, operational budgets, and administrative functions to leadership.

Requirements & Qualifications

Qualifications:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is preferred.
• Proficiency in financial software (e.g., QuickBooks, Xero), Microsoft Office Suite (Excel, Word, PowerPoint), and other productivity tools.

Skills & Attributes:

• Strong numerical and analytical skills with a keen attention to detail.
• Excellent organizational and time-management abilities, with the capacity to prioritize and handle multiple tasks effectively.
• Effective written and verbal communication skills, with the ability to work well with diverse teams and stakeholders.
• A proactive and solutions-oriented approach to problem-solving and process improvement.
• High level of discretion and professionalism in handling sensitive information.

Preferred Experience:

• Previous experience in finance or administrative roles, ideally in an SME environment.
• Familiarity with local tax regulations and compliance requirements.
• Demonstrated ability to maintain confidentiality and integrity in handling financial data.
• Familiarity with office management systems and procedures.

We are looking for a motivated and organized Finance and Admin Officer who shares our commitment to operational excellence. If you thrive in a dynamic environment and have a passion for numbers and organization, we invite you to join our team and contribute to the company’s continued growth and success!

We are looking for a dedicated ITSM Principal Engineer with at least 2-3 years of experience in ITSM to join our growing team. In this role, you will be responsible for implementing and managing IT Service Management (ITSM) processes and tools to improve service delivery and support for our external clients. You will work closely with cross-functional teams to ensure best practices are followed and that our IT services align with business objectives.

Key Responsibilities:

• Design, implement, and optimize ITSM processes, including Incident Management, Change Management, Problem Management, and Service Request Management.
• Administer and support ITSM tools (e.g., BMC, ServiceNow, Jira Service Management) to enhance service delivery and reporting capabilities.
• Collaborate with IT and business teams to define service levels, create service catalogues, and ensure compliance with agreed-upon service level agreements (SLAs).
• Analyse service performance metrics and trends to identify areas for improvement and implement solutions.
• Collaborate with the sales team to understand client requirements and demonstrate how our ITSM solutions can address their specific needs.
• Prepare and deliver presentations, demos, and workshops to potential clients showcasing the capabilities and benefits of our ITSM tools.
• Facilitate training sessions and workshops to promote ITSM best practices and tool usage across the organization.
• Assist in the development and maintenance of ITSM documentation, including process flows, user guides, and knowledge articles.
• Participate in continuous improvement initiatives to enhance IT service quality and efficiency.

Job Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 2-3 years of experience in Design, Implement or operations of IT Service Management tools or a related role, with a strong focus on ITSM tools and processes.
• Proficiency in ITSM platforms such as BMC, ServiceNow, Jira Service Management, or similar tools in deployment and operations.
• Understanding of ITIL (Information Technology Infrastructure Library) frameworks and best practices.
• Experience with incident, change, and problem management processes.

My client located near Tai Seng is seeking an Accounts Executive with full set of accounts to support the FC in day to day accounting transactions.

1. Performing day to day accounting transactions

2. Journal entries, GL, AP, AR

3. Ensuring payments, amounts and records are correct.

4. Working with spreadsheets, general ledgers and journals.

5. Recording and filing cash transactions.

6. Controlling credit and chasing debt.

7. Invoice processing and payment

8. Processing expense claims and reimbursement

9. Bank reconciliation

10. Liaising with third party providers, banks,clients and suppliers

11. Internet banking transactions

12. Other accounting related transaction

• You should have at least 1-3 years of accounting experience, preferably with full set of accounts experience and able to work independently
• Added advantage if you have knowledge of SAP business one
• Strong in excel
• Meticulous and detailed oriented
• This is a six month temp contract to cover maternity leave and subject to further extension
• Hybrid work mode with 2 days WFH
• Location : Tai Seng MRT

The WSH Officer is responsible for carrying out all the environmental, health and safety tasks to create and maintain a safe workplace and culture.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Discharge duties as relevant in the WSH Act, WSH (Workplace Safety and Health (Officers) Regulations and Environmental Public Health Act
• Implement and maintain proper procedures of WSHE management, administrative and recording system
• Assist the WSHE committee chairman, act as secretary to the committee and provide guidance to the members in carrying out their safety duties
• Conduct team/ individual WSHE inspections and produce relevant reports and follow-ups
• Organize / conduct WSHE briefing/ training to all employees
• Investigate every incident/ accident and develop preventive measures
• Ensure risk assessment control measures are implemented for their activities.
• Be prepared to stop work or to notify the Site Manager in the event of any WSHE deviations

Value Add of Position

• In-depth knowledge of WSHE legal guidelines to advise and facilitate site activities

Qualifications and Education Requirements

• Education: Minimum Specialist Diploma in Safety, Health and Environment as stipulated in the Singapore Ministry of Manpower’s accepted WSH-related qualifications
• Experience: Minimum 3 years of experience in the Construction industry
• Experience in PPVC will be preferable
• Registered WSHO with Ministry of Manpower
• Registered Environmental Control Officer with National Environment Agency

Main Tasks and Duties:

• Process and perform Regulatory submission related functions and data governance
• MAS Notice 610 Submission of Statistics and Returns
• MAS 758 Minimum Cash Balance submission
• Qualifying Liabilities / Liabilities Base Return
• Fortnightly Asset Maintenance Report
• MAS Notice DIA-N01 Deposit Insurance Returns
• Monthly RMB FX turnover by product types
• Prepare and submit various reports required from Head Office in China, including regulatory reporting
• Any other data governance task
• Any other ad-hoc duties as assigned

Job Requirements:

• At least Bachelor’s degree qualification (preferably in Accounting)
• At least 2 years of relevant working experiences
• Working knowledge or experience in financial institutions is an advantage
• Analytical and meticulous to handle financial data, having strong logic thoughts
• Excellent communication and good interpersonal skills to handle stakeholders across multiple departments
• Strong team player who is able work within the team while at the same time, able to work independently to deliver quality output. Good leadership track records would be advantageous
• Good working attitude with a willingness to learn and challenge oneself

Short introduction

We’re looking for a Workforce Management Specialist to join our team in the Singapore office!

As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts, across all levels. You’ll be leveraging our WFM tools, providing support and expertise to our agents and operational leads. This coupled with deep understanding of our customers' needs, you will have a direct impact on helping our customers get support when they need us as well as enabling our agents to do their best work.

We are looking for superstars in both Scheduling and Intraday functions and will discuss your preference and forte during the interview rounds.

Your Mission

• Know exactly where SLAs and our metrics stand at any given time
• Create regular health reports for stakeholders and have a full understanding of the status of our queues, ready to articulate to our stakeholders
• Understand our forecasts and be able to iterate with your expertise and provide recommendations on how we can improve
• Introduce alternative forecasts when asked, based on the situation
• Help to create and execute the strategic plan and objectives outlined on a weekly basis, as well as collaborate to achieve our higher-level OKRs
• Independently and proactively make decisions and take actions based on established guidelines, data analysis and best practices
• Communicate with precision to relevant teams about ways to improve our SLAs, operational efficiency and distribution of our agents
• Ensure your stakeholders are constantly aware of what you’re working on and how you’re supporting them, actively aligning on priorities and action plans
• Carry out all necessary tasks related to managing our queues, including reviewing and iterating forecasts, creating scheduling patterns, publishing schedules, and working with the wider WFM team to find solutions that align with our objectives
• Create and/or adjust agents schedules for our teams based on the latest forecasted volumes to optimise to SLAs
• Confidently and calmly handle incidents and manage stakeholders while devising steps to mitigate the situation
• Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times across WFM practices

This role will give you the opportunity to

• Solve a truly global challenge - our rapid growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission
• Be an impactful member of the team which will give you an opportunity to have a say in anything and everything the team will decide and build
• Process large amounts of raw data and present using G Suite, advanced Excel techniques, and internal tools.

About you

• Are a Singaporean Citizen/PR. Please note that we are unable to sponsor visas for this role.
• Have at least 1 year of relevant Workforce Management experience (in-house or in an outsourcing environment) with contact centre planning, scheduling and intraday management using workforce management tools.
• You possess strong problem-solving skills and can efficiently manage multiple deadlines and stakeholders with varying priorities. Additionally, you are dedicated to our mission at Wise and prioritise customer satisfaction.
• You’re a good communicator. You’ve got excellent verbal and written English skills and you’ve worked internationally, cross-team, or cross-geo before, so you’ll quickly pick up on how best to communicate effectively across different cultures and time zones. We want someone who can effectively communicate complex information clearly to a non WFM/technical audience.
• You welcome an open feedback culture, happy both giving and receiving feedback to or from anyone in the organisation. You get it done. You have track record of identifying and resolving issues independently, taking initiative even under unfamiliar or ambiguous circumstances
• You understand numbers. You’re keen to work with numbers and use them as a guide to solve problems but can also keep a human aspect in mind
• Lean knowledge to document and improve processes in a structured manner is preferred but not required

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Key Responsibilities

• Replying business correspondence with plain language and business writing techniques
• Conducting performance phone coaching to Driver Partners who breached platform's policy
• Be a bridge between Driver Partners and Users and conduct inquiry on disputes
• Ensuring Driver Partners adhere to service and safety rules and conducts by enforcing appropriate disciplinary actions
• Imparting important messages and corrections tactfully with efficacy to Driver Partners who has committed disciplinary lapses
• Adept in utilizing Excel/Spreadsheet as trackers to ensure data and information are securely updated, shared and kept

Key Requirements

• Minimum Diploma in Business or related field
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
• Objective thinker, able to be firm yet empathetic
• Analytical and resilient with ambition to work in a high-pressure, fast-paced environment
• Excellent communication, interpersonal, and presentation skills

* Act as the figurative head of the organization when communicating with stockholders, government entities and the general public.

* Lead the development of the organization’s long- and short-term strategies.

* Manage overall operations and make major decisions affecting the organization.

* Manage the organization’s resources.

* Negotiate or approve agreements and contracts for the organization.

* Manage company organizational structure.

* Communicate with the board of directors.

* Assess and minimize risks to the company.

* Set strategic goals.

* Provide company-wide leadership.

* Serve as the company’s primary spokesperson.

* Identify and address companywide problems.

* Develop and uphold the company’s culture and mission/vision.

* Implement strategic plans by working with senior stakeholders.

* Evaluate and track the success of the company in reaching its goals.

Responsibilities:

· Influence business unit leadership to make sound strategic decisions for business

· Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations

· Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals

· Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions

· Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

· Active participation in strategic planning process, including development and execution of business campaigns

· To develop negotiation and presentation skills to communicate effectively and clearly to others

· To understand of audience engagement and other business support functions

· To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis

· To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options

· To develop company business campaigns and enhance campaign awareness and campaign visibility

Job Summary

We are looking for enthusiastic Media Design & Production Interns who are looking to broaden their knowledge and skills in developing creative visuals and interactive media for executing branding strategies and marketing campaigns.

You will be involved in Bizsquare's and our clients' design and branding projects, as well as content marketing initiatives to drive traffic, engagement and leads, with the ultimate goal of increasing brand awareness and lead generation.

Responsibilities and Duties

• Design work for brand visuals and social media content

• Media production work like photography/videography and editing for branding & marketing collaterals

• Develop content marketing and brand strategies to reach out to the targeted audience using all marketing channels like website and social media etc.

• Create new ideas for campaigns to support brand awareness and lead generation efforts

Requirements

• Proficient in Adobe Photoshop/Illustrator and Adobe Premier Pro

• Able to adhere to milestones and deliverables, strong time management skills

• Creative mindset and has a flair in design

• Self-motivated and independent

Key Responsibilities

• Lead a team to handle driver enquiries, disputes and compensations to meet operational targets
• Oversee the review, alignment, and deployment of internal Standard Operating Procedures (SOPs) across multiple departments to ensure cohesive and compliant operations
• Partner with key stakeholders, including Legal, Marketing, and Business Development, to evaluate and update the platform’s Terms and Conditions for optimal clarity and compliance
• Collect insights from drivers on fraudulent behaviors and collaborate with the Anti-Fraud team to design and implement effective fraud prevention strategies
• Manage escalated cases, to ensure timely and effective resolution
• Conducting performance coaching to Driver Partners who breached platform's policy
• Ensuring Driver Partners adhere to service and safety rules and conducts by enforcing appropriate disciplinary actions
• Adept in utilizing Excel/Spreadsheet as trackers to ensure data and information are securely updated, shared and kept

Key Requirements

• Objective thinker, able to be firm yet empathetic
• Analytical and resilient with ambition to work in a high-pressure, fast-paced environment
• Excellent communication, interpersonal, and presentation skills
• Energetic, driven, passionate, proactive, and attentive to details
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
• Minimum Diploma in Business or related field

The Workplace Safety & Health Officer (WSHO) is a safety professional who has undergone stringent training in accordance with prescribed mandatory standards that govern the safety, health, wellbeing of human lives and business operative processes within a specified environment.

The WSHO shall possess fundamental knowledge of occupational safety, health and environment management and protecting such from harm and damages.

BELFOR is engaging a full time WSHO to oversee the vast aspects of our business operation ranging from its headquarter to the worksites. The WSHO is charged with responsibility to ensure its operation is in compliance and running in accordance with the prescribed standard processes.

Key Responsibilities: -

1/ Safety Risk Assessment

• Conduct regular safety inspections and risk assessments of the workplace to identify potential hazards

2/ Health and Safety Training

• Develop and deliver training programs to employees on workplace safety procedure as necessary

3/ Complance and Regulatory

• Ensure the organization complies with the mandatory health and safety laws, regulatory and local authorities
• Ensure keep up-to-date with changes in the laws and safety standards

4/ Incident Investigation and Reporting

• Investigate workplace accidents, injuries or any near-miss incidents and identify their root causes
• Prepare and file reports on incidents, including any corrective or preventive actions taken

5/ Safety Equipment and Hazardous Materials Management

• Ensure safety equipment, such as fire extinghuisher, first aid kits, and personal protective equipment (PPE), is available and maintained in servicable standard

6/ Emergency Preparedness

• Develop and implement emergency response
• Conduct regular emergency drills and ensure staff are famililar with procedures

7/ Workplace Monitoring and Health

• Support wellness program, promoting mental and physical health initiatives where applicable

8/ Documentation and Reporting

• Maintain records of safety training, audits, incident reports, and health assessments
• Maintain ISO and Bizsafe standards and ensure their validity through surveillance and annual audit cycles

Requirements

• Tertiary and/or higher institute of education from the engineering field (due to the nature of job aspects, engineering background and exposure is recommended)
• Good practical working knowledge on safety standards and its regulatory control such as OSHA
• Risk Management Skill
• Excellent people management and communication skill
• Excellent interpersonal skills

Mavericks Consulting is a powerhouse of skilled IT professionals who love their craft. We solve complex business problems with simple working solutions by applying Agile software development practices. We want to expand our team of IT consultants and we need you to help us find the next Maverick!

We are looking for passionate Mavericks to join our HR team. You will be working in a dynamic and fast-paced team without the bureaucracy and redtapes. You will be involved in our management, HR and recruitment and administrative activities. You will have an opportunity to learn how a good company works. Apart from work, you will also make friends with fellow Mavericks through our company’s fun events like archery tag and escape rooms etc!

Join us if you are interested and can meet the commitment requirements below!

Commitment Period

Paid internship opportunities are available, but must be on the basis of full-time arrangements with a minimum period of 4 months. Successful interns may continue on a part-time or full-time basis.

What would your day look like?

• Learn about various business functions within Mavericks.
• Learning and growing your skills to be a better professional and teammate.
• Conducting interviews with potential Mavericks to find “the one”, and learn how to conduct yourself better in future job interviews.
• Screening through resumes from various job platforms to find potential Mavericks and learn how to improve your own resume.
• Responsible for managing our job and recruitment channels.
• Proactively suggesting how we can improve our company, team and processes.
• Undertaking administrative tasks to help keep our team running smoothly.
• Brainstorming ideas and creating content for the company’s social media.
• Welcoming and guiding new mavericks into the company.
• Organising fun company events.

Join us if you…

• Are interested in Business and Human Resource Management.
• Are able to commit to the commitment requirements above.
• Thrive working in a fast-paced and dynamic environment.
• Possess a positive learning mindset and is receptive to constructive feedback.
• Take the initiative in identifying and solving problems.
• Enjoy interacting with diverse groups of people of all backgrounds.
• Are capable and open to learning new technologies and applications like Google Suite and Trello.
• Are Singaporean or Singaporean PR

What’s in it for you?

• Flexible work arrangements are available after the induction programme has been successfully completed. These arrangements may include work-from-home arrangements, flexible work hour scheduling (outside of regular office hours), etc.
  • Get exposed to different fields of business - people management, talent recruitment, marketing, finance
  • No prior HR or IT experience is required! Any required skills and experience will be provided during the induction period.
• Fun and dynamic company culture with an emphasis on work-life balance
  • We regularly stock up our pantry and order meals for our team - and you get a say on what’s on the menu!
  • We provide all Mavericks with medical insurance and dental allowance. We can also provide coverage for your dependents (if needed and subject to management approval).
  • We have several benefit allowances that you can claim on either a monthly or annual basis, including mobile plans and travel budgets.

Our client, a market leader in industrial vehicle is looking for finance officer to join their team on a full time basis.

Working Location: 8 Tuas Avenue 18, Singapore 638892

Working Hours: 8.30am - 5.30pm (Monday - Friday)

Working Arrangement: onsite (during probation period); hybrid work arrangement after confirmation (subject to HM's discretion)

Responsibilities

• Billing and Invoicing

- Maintain an up-to-date billing system and generate accurate invoices in a timely manner.

- Ensure invoices are sent to customers promptly.

• Payment Collection and Reconciliation

- Follow up on payments to ensure timely collection and proper allocation.

- Perform account reconciliations.

• Credit Control and Reporting

- Conduct billing, collection, and reporting activities within specified deadlines.

- Monitor customer accounts for non-payments, delayed payments, or irregularities and take appropriate actions.

• Database and Records Management

- Maintain accurate and updated customer records in the database.

- Reconcile accounts and resolve payment discrepancies.

• Receipt / Cash Management

- Follow established procedures for processing receipts and cash handling.

- Process payments and prepare bank deposits efficiently.

• Customer Service

- Investigate and resolve customer queries in a professional manner.

- Address inquiries from customers and sales personnel promptly.

• Ad-Hoc Tasks

- Undertake other duties or projects as assigned by the immediate supervisor.

Requirements

• Certificate in accounting or bookkeeping or O Level
• 1-3 years accounts receivables and general accounting experience
• Knowledge of accounts receivable and general accounting principles
• Proficient in relevant ERP systems (Esker or Microsoft Dynamics 365 (AX))
• MS Office proficiency (Excel, Outlook, Word)
• Knowledge of regulatory standards and compliance requirements
• Attention to detail and accuracy
• Good verbal and written communication skills
• Time management and organizational skills
• Team player
• Able to work independently with minimum supervision

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422