Nurse Manager (Home Care)
2 weeks ago
The jobholder is responsible for the effective and efficient running of the Home Care Department. He/She is also responsible to ensure that all home c..
The jobholder is responsible for the effective and efficient running of the Home Care Department. He/She is also responsible to ensure that all home care staff provide a patient-centric, personalised, specialised and compassionate care to home care clients’ needs, in accordance with established policies and procedures, standards of nursing care and practices.
Leadership and Management
- Play a leading role as a resource person in an effective way of managing the home care business
- Lead and manage the day to-day operations of the home care department
- Responsible to achieve the set targets in meeting the profitability of the department
- Review existing and develop new home care policies and standard operating procedures as and when the need arise
- Maintain an effective home care nursing operations by initiating and implementing policies
- Conduct home assessment to clients’ residential to determine level of nursing care requirements
- Maintain documentation of client care services and records
- Responsible to prepare for periodic regulatory audit when it’s due
Manpower Management and Development
- Lead and manage a team of care staff, develop their competency and career progression
- Plan proper scheduling for care staff based skill mix and competencies to fulfill client’s requirements and needs
- Motivate and develop care staff for their ongoing upgrade of their skills and knowledge
Resource Management
- Evaluate the effective and efficient use of consumables and supplies
- Maintain and upkeep a proper inventory control with regular inspection and audits
Clinical Quality and Infection Control
- Maintain quality of care by developing and enforcing nursing standards when rendering care to home care clients and sponsors
- Ensure full compliance to nursing, infection control, safety requirements and regulations
Department Operations
- Collaborate with other related departments to ensure smooth operational flow of the Home Care business.
- Sustain strong engagements with clients and manage schedule of homecare services
- Implement sales and marketing strategies to meet overall sales objectives of homecare services
Feedback Management
- Investigate and resolve all feedback and complaints received from all clients or regulatory body
- Assist in any investigation that is escalated to Chief Nurse
- Escalate any unfavourable and unresolved feedback to Chief Nurse
Other Duties
- Assume any other additional responsibilities as assigned by Chief Nurse
- Provide coaching and counselling of staff
- Perform annual appraisal for all staff
- Provide timely submissions of appropriate report to the respective departments
- Maintain good communication skills with clients and sponsors
Requirements
- Locally Trained: Degree or Advanced Diploma or Diploma in Nursing
- State Registered Nurse with valid practicing license issued by the Singapore Nursing Board
- Valid certification in Basic Cardiac Life Support (BCLS).
- At least 8 years of post-registration experience and at least 2 years of home care experience preferred
- Strong clinical skills including understanding on health care system
- Passionate and caring
- Strong interpersonal and communication skills to facilitate relationships amongst key stakeholders
- Service-oriented, meticulous, resourceful, independent and team player
- Possess positive work attitude, initiative and responsible to complete tasks and projects
- Analytical thinking, decision-making and good problem-solving skills
Official account of Jobstore.
