What we are looking for:

• To support AML (Anti-Money Laundering) Projects/CRs for Singapore and Regional entities
• Main Requirements: Strong experience in application solutioning for interface connectivity such as APIs for ETL processes, Systems Architecture/Design and BAU Issues Resolution
• Technical Application Solution design for applications with 3 tier architecture/On-premise infrastructure.
• This role is not data engineering and not suitable for Data engineers who have never worked on a user facing application.
• This role is a not a System integrators/Server System Engineer Role.
• This role is not a Pure project managers/scrum masters. The person has to be hands on technically
• Machine Learning System & Dynamic Customer Risk Score Projects Domain Details: EDA process, Stratified sampling, Standard machine learning process, Feature engineering
• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technolog

Key Responsibilities

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements

Must Have

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 8 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

Staff Nurse ( Recovery Nurse )

Job Description & Requirements

Recovery Nurse

• Monitoring post-operative patients' levels of consciousness during recovery from anesthesia.
• Measuring and recording patients' vital signs.
• Closely observing patients for signs of side effects of anethesia medication.
• Treating pain, nausea, and other post-operative symptoms of anesthesia.
• Updating charts, patient files, and medical records
• SNB Registered in Singapore
• Minmium 2-3 years of relevant experience
• Diploma or equivalent

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Anna Toh I Reg. No: R23118739

Email CV to : [email protected]

Job scope:

• Perform inspections on raw materials, intermediates and finished products by conduct sensory evaluation, carry out physical, analytical tests to ensure compliance with specifications and standards.
• Issue various documents (TDS, COA) and reply technical enquiry raised internally (e.g. inter-department, affiliates) or externally (e.g by customers).
• Document non-conformance and conduct investigations on customers’ complaint samples or rejected items (Internal & External).
• Ensure preventive maintenance and external calibration of lab equipment is carried out duly.
• Ensure proper functioning and running of QC laboratories (Chemical, sensory, microbiology, retain sample room) in accordance with ISO9001, 5S, lean principle, ISO14000 and OSHAS 18001 standards and procedures.
• Assist and support in the implementation of continuous improvements in QA/QC functions.
• Carry out ad-hoc duties as assigned, when and where necessary.

Job Requirement:

• Min Diploma / Degree in Science & Technology, Cosmetic and Perfumery, Chemistry or related discipline.
• Able to start work immediately or within a short notice

All interested applicants, please send in your resume to: [email protected]

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

A leading bank in Singapore is seeking a skilled Business Analyst to join their dynamic team:

Business Analyst - Banking

Key Responsibilities

• Take a crucial role in various projects, including strategic change management, new business and product initiatives, and process re-engineering. Responsibilities will encompass business systems analysis and technical writing, requiring a comprehensive understanding of the organization and its core functions.
• Act as the primary liaison between Technology and specific business units, identifying requirements, creating project and process specifications, coordinating with project teams, and ensuring that schedules and budgets are adhered to.

Key Requirements

• 10-16 years of experience in business analysis or a similar role, ideally within the banking or financial services sector.
• Strong foundational knowledge of technology and the Software Development Life Cycle (SDLC), either waterfall or Agile. Familiarity with banking products is essential.
• Experience or exposure to ETL processes and MAS reporting regulations is a plus.
• Excellent communication skills with the ability to engage stakeholders across different levels and functions.
• Capacity to bridge the gap between technology and business, effectively conveying messages and requirements.
• Ability to work independently or with minimal guidance to complete assigned tasks.

• Monitor Product Quality Compliance
• Perform routine and non-standard tests on materials, products and other Quality Control purposes using HPLC, GC, Empower system etc
• Identify OOS, deviations and quality problems
• Report testing activities and results
• Comply with Quality and HSE procedures when carrying out sampling and QC tests
• Manage Laboratory Operations
• Follow the organization’s operational excellence model for laboratory work
• Perform routine calibration and maintenance of laboratory equipment
• Report equipment OOS issues and equipment purchase requests
• Maintain integrity, accuracy and completeness of QC data and records
• Optimise quality and efficiency of department workflows and activities
• Assist in preparing and participate for laboratory inspections and audits
• Compile data to support business and performance metrics reporting
• Propose solutions to improve QC procedures, activities and workflows

Requirements

• Min NITEC / Diploma in chemistry / chemical engineering / Chemical process Tech
• Min 1 year of HPLC lab working experience

Mon to Sun - Any 5 days. 2 rotating shifts

Based at Tuas - bus pickups - Jurong East, Outram, CCK, Woodlands

Pharma MNC

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Highlights

• Standby support (Overseas timing)
• Linux & Windows
• Global derivatives exchanges such as CME, EUREX, ICE, ASX, SGX or OSE and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.

Job Descriptions:

• Respond promptly to support requests and enquiries from clients.
• Work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. direct lines of communication with our software and infrastructure engineers to help you gain valuable experience and expertise.
• Problem-solving supporting trading applications and exchange connectivity for Global Derivatives Markets.
• Actively monitor and respond to alerts for our critical systems and infrastructure, resolving issues wherever possible and escalating to other teams if necessary.
• Support customers and resolve issues related to order entry, risk management, and exchange connectivity.
• Conduct in depth analysis of complex order and trade histories.
• Work directly with new customers to coordinate the deployment and configuration of the company’s trading applications.
• Manage distribution and installation of software enhancements and upgrades.
• Work directly with various exchanges and our software engineers to test and conform new software releases including UAT testing.
• Work with our infrastructure team to test and complete various server and network upgrade projects.
• Liaise with Stellar’s overseas offices to provide seamless 24-hour customer support.

Requirements:

• Have a Computer Science, Engineering, or related technical degree.
• Experience with, or knowledge of, Linux OS and Linux-based server applications, using Linux command line tools such as grep, sed and awk.
• You will have strong analytical skills and be able to perform complex log file analysis, allowing you to identify the root cause of issues. You will take pride in identifying and implementing the best solution.
• Working directly with clients in an exciting front-office environment, you can thrive in high pressure or time critical situations.
• Willing to assume responsibility, making timely decisions including to escalate issues when appropriate.
• You will enjoy working with and exploring new technologies related to low-latency and algorithmic trading strategies. You will be able to effectively communicate your ideas, proposals, or solutions to a wide range of technical and non-technical audiences.
• You may have previous experience supporting applications that connect to any of the major global derivatives exchanges such as CME, EUREX, ICE, ASX, SGX or OSE and be familiar with various exchange protocols such as OmNet, ITCH/OUCH and FIX.
• Experience performing basic network troubleshooting using tools such as telnet, tcpdump or ncat will be useful to you in this role.
• Knowledge of relational databases and SQL, any experience with bash or perl scripting and any exposure to public cloud-based providers such as AWS may also benefit you in the role.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Sim Jia Hui (Jacinda)
EA Personnel Reg No: R22106242

Salary: up to $2400 + 400 transport allowance

Duration: 1 year contract

Working Days & Hours: five day week. 2 weeks of Morning followed by 1 week of afternoon

Location: Tuas - bus pickups - Jurong East, Outram, CCK, Woodlands

Job Description:

Monitor Product Quality Compliance

Perform routine and non-standard tests on materials, products and other Quality Control purposes using HPLC, GC, Empower system etc

• Identify OOS, deviations and quality problems

• Report testing activities and results

• Comply with Quality and HSE procedures when carrying out sampling and QC tests

Manage Laboratory Operations

• Follow the organization’s operational excellence model for laboratory work

• Perform routine calibration and maintenance of laboratory equipment

• Report equipment OOS issues and equipment purchase requests

• Maintain integrity, accuracy and completeness of QC data and records

Optimise quality and efficiency of department workflows and activities

• Assist in preparing and participate for laboratory inspections and audits

• Compile data to support business and performance metrics reporting

• Propose solutions to improve QC procedures, activities and workflows

• Gather information to support feasibility assessments of introducing new QC procedures, systems and equipment

Job Requirements: Min Diploma in Chemistry / Sciences or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Salary: up to $5000 + 1m completion bonus

Duration: 2 year contract

Working Days & Hours: Mon-Fri Office Hours

Location: Jurong East

Job Description:

• Liaise and work closely with various stakeholders in performing cost calculation and pricing on existing and new services/ projects.

• Ensure Service master is updated and accurate for system go-live.

• Prepare, formulate, and rationalise price revision proposal to ensure organisation’s financial sustainability, while taking into consideration patient bill impact.

• Work with IT vendor to maintain efficient SharePoint workflow as part of continuous process improvement, including the identification and resolution of issues.

• Monitor and report SharePoint workflow turnaround time.

• Ensure accurate and timely update of data files for internal management reporting.

• Support annual cost refresh/ updates on services.

• Provide Business partnering support to Business Units within a growing regional healthcare system.

• Any other ad-hoc duties.

Job Requirements: Min Degree in Business/Accountancy/Finance or similar w min 1-2 yrs of pricing/costing experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Our client is a highly reputed bank:

Responsibilities:

· Develop and document business process models to demonstrate current and future states.

· Strong communication skills – should be able to connect with Business counterparts and understand the requirements.

· Communicate project updates to senior management.

Skills/Requirement:

· Bachelor’s degree in computer science or related field.

· Business Analyst with strong Functional knowledge – especially for Singapore MAS 610 and other Singapore local regulatory reports.

· Strong analytical and problem skills to analyze complex data and help business in making decisions.

· Knowledge of project management tools and techniques.

· Technical skills – Should be able to connect with Development team and guide the team in the Development.

· Should be good at AbInitio ETL tool.

· Very strong testing skills – Should be very good in performing SIT and Pre-UAT testing.

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

Senior Laboratory Analyst | Up to 3.2k | 5 Days | Chemical Industry | Jurong Island

• Singapore Based (Jurong Island - Company transport provided near Jurong East MRT)
• Monday to Friday: 8 am to 4.30 pm
• Salary: S$ 2,800 - 3,200 + Site allowance

Job Role

The Senior Lab Analyst is part of the pioneer team in the startup of EVAL production line, assisting the Chemist in setup of QC Laboratory at new EVAL site, including training of Laboratory analyst, Laboratory system establishment and management to achieve safe and stable commissioning and startup of the new plant.

Responsibilities:

• Perform raw material, intermediate and final product Quality analysis.
• Interpret and report test results accurately and timely based on test method.
• Supports troubleshooting technical issues pertaining to equipment and analysis.
• Support establishment and maintenance of lab system and equipment validation and calibration.
• Maintenance of quality document and development of quality procedures.
• Provide training to Laboratory Analysts and Process Technicians in analysis instrument procedures.
• Manage and maintain chemicals, reagents, and consumables.
• Support Procurement process and upkeep of inventory.
• Implement and improve analytical and equipment work process.
• Implement and participate in safety and quality improvement activities.
• Other works as assigned by Superior.

Requirements:

• Diploma in Chemical Process Technology or Science related field.
• Min 5 years experience in analytical laboratory environment.
• Hands-on experience with GC, ICP, Titration and polymer testing equipment
• Hands-on experience with equipment calibration and reagent preparation.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

• Monitor Product Quality Compliance
• Perform routine and non-standard tests on materials, products and other Quality Control purposes using HPLC, GC, Empower system etc
• Identify OOS, deviations and quality problems
• Report testing activities and results
• Comply with Quality and HSE procedures when carrying out sampling and QC tests
• Manage Laboratory Operations
• Follow the organization’s operational excellence model for laboratory work
• Perform routine calibration and maintenance of laboratory equipment
• Report equipment OOS issues and equipment purchase requests
• Maintain integrity, accuracy and completeness of QC data and records
• Optimise quality and efficiency of department workflows and activities
• Assist in preparing and participate for laboratory inspections and audits
• Compile data to support business and performance metrics reporting
• Propose solutions to improve QC procedures, activities and workflows

Requirements

• Min NITEC / Diploma in chemistry / chemical engineering / Chemical process Tech
• Min 1 year of HPLC lab working experience

Mon to Sun - Any 5 days. 2 rotating shifts

Based at Tuas - bus pickups - Jurong East, Outram, CCK, Woodlands

Pharma MNC

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Highlights

• Tampines
• AWS + VB
• Business Planning + Forecasting
• Presentation Skills

Responsibilities

• Assist and summarize the monthly closing/forecast of all entities
• Preparation of the forecast, proposal of corrective actions
• Manage consolidation of monthly forecasts with preparation of detailed commentary on variances, investigation of unusual variances leading to resolution of issues
• Develop periodic management reports and presentations
• Assist with daily scheduling, appointments and meetings, and follow up on action items
• Provide administrative support to the Management
• Perform any other ad-hoc tasks assigned.

Requirements

• Candidate shall have at least 5 years of account or business reporting experience
• Candidate shall be proficient with MS Office and Power Point applications.
• Strong attention to detail and accuracy in all tasks performed

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pierre Chung Yih Shern

EA Personnel Reg No: R22111092

Title: Audit Analyst

For quick responise share your resume to [email protected] or WA at +65 92333815

JD:

Key Responsibilities:

• Conduct audits of market and liquidity risk management processes and the finance portfolio.
• Utilize data analytics to evaluate risk, capital, and financial metrics.
• Identify patterns, anomalies, and outliers through advanced analytical techniques.
• Collaborate with stakeholders to ensure compliance with risk management and financial regulations.
• Prepare and present detailed audit findings and recommendations.

Qualifications:

• Strong background in market and liquidity risk management, finance, and auditing.
• Proficient in data analytics and critical thinking for problem-solving.
• Excellent analytical, communication, and reporting skills.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

The Securities & Derivative Analyst is an entry level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist a MNC Bank in the clearance, settlement and investigation of client securities and derivatives transactions.

Must have Skills :

• Trade Verification
• Derivatives Knowledge
• Settlement
• Regulatory Reports
• Accounting, General Ledger (GL)
• Risk Management

Responsibilities:

• Perform trade verifications to ensure accuracy of booking requests
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports
• Participate in the periodic General Ledger (GL) proofing exercises as directed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the group, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance
• Relevant experience preferred
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Demonstrated knowledge of macros
• Consistently demonstrates clear and concise written and verbal communication skills

The work location is at CBP.

Our client, one of Asia-Pacific’s leading organizations is looking for:

Business Analyst

Responsibilities:

• Create, organise and maintain functional and technical documentation for platform, including architectural, functional flows, data flows, data/entity, microservices, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear, structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness of documentation.
• Create and maintain templates and documentation standards to ensure consistency across projects and teams.
• Conduct regular reviews and updates of documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• Experience as a Technical Writer, Business Analyst, or a related role, with a focus on creating both technical and functional documentation.
• Understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Knowledge of software systems, APIs, databases, and enterprise architectures.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Business Analyst”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

Job Summary

We are hiring for Microsoft dotnet Developer with Adobe Experience Manager (AEM) experience to be part of the software engineering team in designing, developing, testing, and maintaining mission critical application systems.

Mandatory Skill-set

• Bachelor in Computer Science, Computer Engineering, Information Technology & Engineering;
• Minimum of 5 years of hands-on experience in software development using Microsoft technologies;
• At least 2 years’ experience using Microsoft Azure development platform such as .Net core, Logic Apps, App Services, Azure Function Apps, Azure Data Factory;
• Proficiency in ASP.NET, ADO.NET. VB.NET, C#, web services, Object Oriented Analysis and Design, .Net technologies and tools;
• Hands on experience in client-side scripting and JavaScript frameworks, including jQuery, JSF;
• Proficiency in developing applications using Angular.JS or React.JS including HTML5, CSS3, web markup;
• Experience in Content Management Tools such as Adobe Experience Manager (AEM) Content Managment (CMS);
• Experience in Model-View-Controller (MVC) and Service Component Architecture (SCA);
• Experience in relational databases such as MySQL and MSSQL;
• Proficient in Git with solid grasp of Git workflows;
• Experience in Agile Scrum teams; familiarity with Jira and Confluence;
• Team player with excellent interpersonal and communication skills, capable of both independent work and effective collaboration.

Desired Skill-set

• Agile/Scrum experience.

Responsibilities

• Responsible for requirement analysis, development, maintenance and support of user-facing software applications using Microsoft technologies;
• Analyse business requirements related to the user interface and user experience related to the application portals and websites;
• Assume ownership of new developments and enhancements of user-facing features and web portals;
• Worked with business users on the Content Management Workflow requirements;
• Develop technical specifications according to the business requirements;
• Design and develop APIs within a microservices-based architecture;
• Collaborate with UI designers and perform front end development including coding, integration and testing;
• Collaborate effectively with other engineers to integrate software components, system infrastructure, and third-party components;
• Work closely with business users and application testers to identify and rectify defects;
• Monitor application performance, troubleshoot issues, and ensure seamless operation;
• Provide maintenance and support during user acceptance testing (UAT) and post implementation.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Customer Service, Call Center

12months initial contract

Pasir Panjang, SG

•Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

•Follow-up on all outstanding incidents/cases

•Logged all calls reported into the case management system.

•Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

Requirements:

•Minimum 1 year of call center experience

•Having good communication skills (speaking and writing)

•Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

•Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Requirement - Advanced Response Center (Tier 1)

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or services. An ARC typically employs highly trained and specialized agents who are knowledgeable about the product or service being supported. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose. ARC Tier 1 is the first line of technical support. This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non- technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

· Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

· Record and manage all transactions/ cases in Service Management System

· Broadcast notifications to the relevant parties

· Provide timely status update, follow up on cases escalated until closure within the service level agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure

Job Description:

• Able to implement a security architecture blueprint (from devsecops, application, infrastructure, operational security, for applications to interact with). Define the process, provisioning, interfaces and provide recommendations.
• Access management and control.
• Engage and execute Security Vulnerability Scanning activities (HCR/NVA/Pen Test/ SAST/DAST activities etc) and resolve findings.
• Manage Access management and SIEM tools in the environment.
• Facilitate auditing processes conducted by external parties.
• Familiar with operational security processes
o OS level patching
o Application-level patching
o Operational housekeeping and archival.
o Server and application hardening procedure & steps
o IM8 policy
o Vulnerability Assessment
o Security Incident detection and reporting
o SSL certificate renewal

Requirements:

Technologies & Skills Required
• OS Administration (Linux / Windows)
• IBM Security Verify Access
• IBM Qradar
• Thales HSM
• OpenSSL
• Tenable Nessus, Burp Suite Enterprise

Top 3 MUST have skills:
• Minimum 2+ years of experience with IT Security.
• CISSP/CCSP/CCSK certification or its equivalent is preferred
• 1-2 areas of Cyber Security domains such as Identity Access Management, Security and Risk Management, Application and Network security, Vulnerability Management with a broad understanding of other areas.

Good to have skills (Optional)
• Familiar with Singapore Government standards of security posture including planning and running SSAT, Security Compliance Check, Security Vulnerability Scanning, DAST & SAST.
• Work with security tools & environment.

· Logging all incoming calls and email and record sufficient information to facilitate effective Incident processing.

· Prioritizing tickets by assessing the impact, urgency, and priority of incidents.

· Categorizing the tickets accordingly.

· Providing initial troubleshooting and support for incidents.

· Escalating unresolved incidents from the service desk to the appropriate application team.

· Maintenance team and monitor progress.

· Prepare daily and weekly reports

· Documenting all incoming calls and emails while capturing sufficient details to ensure efficient incident handling.

· Experience with SQL is preferred.

Job Description:

• Perform inspections on raw materials, intermediates and finished products by conduct sensory evaluation, carry out physical, analytical tests to ensure compliance with specifications and standards.
• Document non-conformance and conduct investigations on customers’ complaint samples or rejected items (Internal & External).
• Issue various documents (TDS, COA) and reply technical enquiry raised internally (e.g. inter-department, affiliates) or externally (e.g by customers).
• Ensure preventive maintenance and external calibration of lab equipment is carried out duly.
• Ensure proper functioning and running of QC laboratories (Chemical, sensory, microbiology, retain sample room) in accordance with ISO9001, 5S, lean principle, ISO14000 and OSHAS 18001 standards and procedures.
• Assist and support in the implementation of continuous improvements in QA/QC functions.
• Carry out ad-hoc duties as assigned, when and where necessary.

Job Requirements:

• Minimum Diploma or Degree in Chemistry, Food Science and Technology, Analytical Chemistry or equivalent in years of similar experience.

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities:

Senior Functional Business Analyst to join the AML Uplift program to support QR Management, BAU activities and various new initiatives within bank which undergoing a large transformation change.

1. Accountable for overall project business requirements elicitation

2. Driving business discussions and managing the project scope

3. Senior stakeholder management and leadership updates

4. Support the project delivery phases especially during Analysis and design and test phases.

Requirements:

1. 7-12 years of experience in Banking industry.

2. Experience as a business analyst in leading banks and delivered projects, programs of large scale.

3. Should have good communication skills and capability to drive senior stakeholders with minimal supervision.

4. Should have experience in AML, KYC, compliance domain and data analytics.

5. Experience in AI/ML and workflow applications is good to have.

Job Summary

We are looking for a Test Analyst to be responsible for end to end execution of overall test strategy for our client.

Mandatory Skill-set

• At least 1 year of experience in web and mobile application testing;
• Prior work experience in banking channel domain;
• Strong understanding the life cycle of both manual and automated testing;
• Familiar with Agile methodology;
• Hands on experience in selenium or Appium;
• Hands on experience in Java and JBehave;
• Experience in Quality Assurance processes and JIRA;
• Excellent communication and stakeholder management skill.

Desired Skill-set

• Knowledge and work experience in Java and VB Scripting.

Responsibilities

• Design, develop, execute, and maintain test scenarios and detailed end to end test cases for the assigned projects relating to the digital platform’s user acceptance testing;
• Able to write test cases in JBehave for agile projects;
• Execute the assigned manual or automation testing, log defects and follow up on defects to ensure timely closure;
• Expert in using testing tools such as JIRA, Confluence etc to execute and maintain project status;
• Knowledge of web and mobile application testing in banking domain, with good time management and keen eye for details to ensure quality and timely output;
• Detect, report and track defects in the application tools and with various stakeholders to ensure proper closure of issues;
• Collaborate with all stakeholders proactive to complete job assigned from clarification to issue closure;
• Good with documentation as constant update to project changes will need to be updated timely.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Direct Responsibilities

• Analysis of Trade Finance user requirements and development of TF software.
• To ensure the business/operational objectives of the new business requirements are well defined
• Performing systematic business analysis
• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.
• Designing functional solutions & user workflows and documenting Functional Specifications.
• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.
• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.
• To validate SIT test results produced by testing team to signoff.
• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.
• Documenting/reviewing user manuals and release notes as required
• Assist in providing tactical/strategic solutions for new client requirements
• Assist in the conversion/migration exercise where necessary
• For production defects, perform functional analysis and propose solutions.
• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Technical Competencies

• Hands on database SQL knowledge
• Strong understanding of standards such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.
• Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.
• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.
• Good team player with great commitment and attitude.
• Good communication and coordination skill among multiple teams that are cross cultural and cross country.