Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

We are seeking a highly skilled and motivated Data Analyst to join our Technology team. The successful candidate will play a pivotal role in analysing detailed processes, functional and data requirements, drafting functional design and data specifications, and supporting testing and implementation to align with the future footprint of Investments and Finance systems. You will collaborate with business stakeholders in Insurance sites to ensure their requirements are effectively met.

Key Responsibilities

1. Solution Design: Collaborate with the Global Program team to analyse, review, and design solutions for INSP Investment Services to meet the requirements of INSP Singapore Insurance.
2. Data Integration: Partner with delivery teams and source system teams to ensure the timely and accurate extraction of new data fields as required.
3. Testing & Issue Resolution: Conduct System Integration Testing (SIT) and System Testing on system builds. Liaise with IT to resolve issues identified during User Acceptance Testing (UAT) or establish workaround solutions.
4. Regulatory Compliance: Operate within a highly regulated environment, working closely with Financial Controls and engaging with key stakeholder groups, including Group Finance Operations Centers (GFOC), Finance senior managers, and Accounting Policy teams.
5. Control Framework Implementation: Streamline processes, reduce manual interventions, and implement automated controls to enhance the overall control framework.
6. Documentation & Training: Prepare comprehensive system documentation, user manuals, and provide training to end-users when required.

Qualifications & Skills Required

• Experience: At least 5 years of experience in Insurance, Investments, or Finance transformation functions or IT, with the ability to interpret data attributes and system logic in Insurance Policy Administration and Investment Fund Management systems.
• Project Expertise: Proven track record in Finance projects involving data tables, extracts, and reporting, with a strong focus on meeting business reporting needs and solving business problems.
• Technical Knowledge: Familiarity with Google Cloud Platform and BI reporting tools.
• Analytical & Problem-Solving Skills: Demonstrated ability to adopt inclusive approaches, achieve consensus on complex issues, and think independently and innovatively.
• Stakeholder Management: Strong influencing skills and experience managing local stakeholder relationships and delivery partners to drive change effectively.

We are seeking a highly skilled and motivated Data Analyst to join our Technology team. The successful candidate will play a pivotal role in analysing detailed processes, functional and data requirements, drafting functional design and data specifications, and supporting testing and implementation to align with the future footprint of Investments and Finance systems. You will collaborate with business stakeholders in Insurance sites to ensure their requirements are effectively met.

Key Responsibilities

1. Solution Design: Collaborate with the Global Program team to analyse, review, and design solutions for INSP Investment Services to meet the requirements of INSP Singapore Insurance.

2. Data Integration: Partner with delivery teams and source system teams to ensure the timely and accurate extraction of new data fields as required.

3. Testing & Issue Resolution: Conduct System Integration Testing (SIT) and System Testing on system builds. Liaise with IT to resolve issues identified during User Acceptance Testing (UAT) or establish workaround solutions.

4. Regulatory Compliance: Operate within a highly regulated environment, working closely with Financial Controls and engaging with key stakeholder groups, including Group Finance Operations Centers (GFOC), Finance senior managers, and Accounting Policy teams.

5. Control Framework Implementation: Streamline processes, reduce manual interventions, and implement automated controls to enhance the overall control framework.

6. Documentation & Training: Prepare comprehensive system documentation, user manuals, and provide training to end-users when required.

Qualifications & Skills Required

1. · Experience: At least 5 years of experience in Insurance, Investments, or Finance transformation functions or IT, with the ability to interpret data attributes and system logic in Insurance Policy Administration and Investment Fund Management systems.
2. · Project Expertise: Proven track record in Finance projects involving data tables, extracts, and reporting, with a strong focus on meeting business reporting needs and solving business problems.
3. Technical Knowledge: Familiarity with Google Cloud Platform and BI reporting tools.
4. Analytical & Problem-Solving Skills: Demonstrated ability to adopt inclusive approaches, achieve consensus on complex issues, and think independently and innovatively.
5. Stakeholder Management: Strong influencing skills and experience managing local stakeholder relationships and delivery partners to drive change effectively.

We regret to inform that only shortlisted candidates will be notified / contacted.

EA Registration No: R22105541, TAY ZHIHENG, DARIUS

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Job Description:

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solutions, including change management activities to ensure buy-in for the solution.
• Refine and clarify the business need, define solution scope, and develop business case
• Explore, identify, and document business needs
• Analyze stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.
• Source and evaluate alternatives to identify solutions that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.
• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate, and manage expectations of stakeholders.
• Prepare end-user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review the performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintain document repositories used by project teams and assists with project documentation as needed.

Job Requirements:

• Bachelor's degree in Business, Information Technology or any related fields.
• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutions and design
• Excellent communication and interpersonal skills.
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative, and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage, and prioritize key business needs.
• Strong problem-solving abilities to assess and improve processes.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

about the Company

Our client is a leading financial institution with a strong presence across the Asia Pacific region. They provide a comprehensive range of banking services and solutions to individual, corporate, and institutional clients. With a commitment to innovation and customer satisfaction, they are at the forefront of driving technological transformation within the financial services industry.

about the Job

We are looking for a highly skilled Functional Analyst with expertise in AML systems to join our client's dynamic team. This role involves analyzing project scope, defining functional specifications, and working closely with developers, infrastructure teams, and business stakeholders. You will play a key role in ensuring the successful delivery of AML system enhancements, from design through deployment, while maintaining high standards of quality and compliance.

skills and Experience Required

To be successful in this role, you will need the following skills and experience:

• Proven experience in implementing and optimizing AML systems in banking, with strong knowledge of regulatory requirements and financial crime risk management.
• Hands-on experience with configuring and customizing the NetReveal platform, including integrations, rule setups, and system workflows for transaction monitoring and reporting.
• Strong expertise in writing optimized SQL and PL/SQL queries for data transformation, ETL processes, and performance tuning in large-scale Oracle databases.
• Advanced skills in Unix shell scripting (Bash, Korn Shell) for automating tasks, data processing, and system monitoring in enterprise environments.
• Experience with DevOps tools like Bitbucket, Jenkins, Control-M, and Aldon for source control, automated deployment, and release management.
• Proven ability to lead design workshops and translate complex business requirements into functional and technical specifications.
• Strong understanding of the operational impact of design decisions in large, mission-critical systems, with a focus on performance, scalability, and compliance.

To apply online please use the 'apply' function, alternatively you may contact Nandini at [email protected]

Randstad EA License No: (EA:94C3609)

EA Personnel Registration No:(R1434239)

Main Responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.
• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Qualifications and Profile

• Candidates should have 4+ years experience in application support activity.
• ITIL certification.
• Good understanding of Capital Markets Domain and market activities.
• Relevant experience on Asset Control software
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.
• Relevant experience with working with external source like Bloomberg, reuters
• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.
• Proven experience in technical proficiency with strong skills in SQL,
• High level of proficiency in unix/linux scripting.
• Should be able to doSLA & KPI management, client communication & interaction
  -Predictive analysis, consulting, escalation management
  -Risk analysis and project execution
• Appetite for continuous improvement and automation.
• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

Job Duties & Responsibilities

• Facilitate requirements workshops to engage the various stakeholders such as Front Office users to elicit and validate business requirements.

• Lead and manage issues, and ensure all requirements have proper traceability.

• Leverage the subject matter experts across technology and business in delivery of structured and well-thought through solutions.

• Become an effective “bridge” between users and technology.

• Good team player with strong interpersonal skills.

• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Required Experience

1. Education – Bachelors or higher degree preferably in Business and/or Computer Science

2. At least 5-6 years working as a Business Analyst.

3. Possess strong Treasury knowledge, with expertise in at least one asset class.

4. Must be organized, able to work with minimal supervision, flexible to switch and work on different projects and manage them in a timely manner.

5. Has experience working in projects on Agile (Scrum, Kanban, etc) and/or waterfall methodology.

6. Drawing of process flow diagrams to identify existing problems and exploring opportunities.

7. Experience in writing user stories, acceptance criteria, test plan and test scenarios.

8. Experience in documenting and explaining business scenarios and produce functional specifications.

9. Basic Data Analytics using Excel and/or SQL, including but not limited to, data fetching, data joints, data wrangling, use of correct charts for different data visualization. Ability to explain what the data is telling you.

10. Root-cause analysis.

Job Summary:

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of applications/platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise, and structured documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Job Description:

• Create, organise, and maintain high quality functional and technical documentation for platforms, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear and structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness across all documentation.
• Create and maintain standardized documentation templates to ensure consistency across projects and teams.
• Conduct regular reviews and update documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• Minimum 3 years of experience as a Technical Writer, Business Analyst, or a related role, focusing on creating both technical and functional documentation.
• Strong understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Prior experience with documentation tools such as Confluence, Jira, Excel or similar platforms.
• Extensive knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines.

Perform Data Analysis/ Build/ Test and release activites report

- work close with others stakeholder ( IT, Data Management and Governance, Data Scientis and Business units) to produce accurate data products.

Skills Need :

- Min 3 years experience in Business Intelligence/ Data Analytics.

- Must have strong technical and analytics Skills

- Min 4 yrs experience in Tableau/ Power BI/ Qlink Sense/ MSBI

- Min 2 years SQL Experience

- Experience in cloud Data management - Azure / AWS/ Government Commercial Cloud.

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Key accountability:

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing

2) Implement and support digital customer journeys to further improve both customer and employee experience
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions

4) Ensure the smooth operational rollout

Job roles and responsibilities:

1) Re-engineer the end-to-end process, analyze and review operations solutions

2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts

4) To review functional specifications and process define documents

5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule

6) Post-production support, production issues review and track them to closure

7) Work closely with regional teams and country teams to ensure timely delivery of project

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:

1. Consumer Banking Operations

2. Customer Centre

Core competencies

• Excellent oral and written communication skills

• Good, sound knowledge of banking and technology

• Good teamwork and inter-relationship skills

• Adaptable, disciplined and focused

• Organized and systematic

• Proven analytical skills

• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

We regret that only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

• To manage feedback received on alleged TCASA offences via specific hotlines and email addresses
• Shall respond to the feedback and assign enforcement teams for follow up.
• On social media platforms and keywords provided by the Authority.
• Compile reports for review when peddlers have been identified for follow up

QC Lab Analyst - Raw Materials (Method Validation/ Verification/ Pharma)

12 Months Contract

Location: Tuas

Up to $8,000 depending on experience

Industry: Pharmaceutical

Our client aims at creating a new manufacturing concept consisting of a new generation of evolutive multi-product facilities, modular, adaptable, and agile, leveraging new disruptive technologies, to better address vaccine business challenges.

Responsibilities:

• Author method validation protocols and execute method validation/ verification for raw material testing.
• Support the laboratory start-up activities, participate in equipment qualification activities including (but not limited to) generation of user requirement specifications, SOPs and configuration specifications.
• Perform QC test for raw material samples including compendial tests and identification tests.
• Perform QC sampling of incoming raw materials.
• Author/ revise raw material specification and other QC related documents.
• Support laboratory activities such as housekeeping and equipment maintenance.

Requirements:

• Bachelor’s or Master’s Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology or related life Sciences or Technology with at least 5-7 years of experience in QC raw material testing.
• Experience in method validation/ verification in the pharmaceutical or biotechnology industry
• Good understanding of good laboratory practices, good documentation practice and data integrity requirements.
• Experienced in routine laboratory operations.
• Experienced/ participated in method transfer, method validation and method verification for raw material testing.
• Experienced in start-ups will be ideal

Lim Pey Chyi - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Senior Laboratory Analyst

• Singapore Based (Jurong Island - Company transport provided near Jurong East MRT)
• Monday to Friday: 8 am to 4.30 pm
• Salary: S$ 2,800 - 3,200 + Site allowance

Job Role

The Senior Lab Analyst is part of the pioneer team in the startup of EVAL production line, assisting the Chemist in setup of QC Laboratory at new EVAL site, including training of Laboratory analyst, Laboratory system establishment and management to achieve safe and stable commissioning and startup of the new plant.

Responsibilities:

• Perform raw material, intermediate and final product Quality analysis.
• Interpret and report test results accurately and timely based on test method.
• Supports troubleshooting technical issues pertaining to equipment and analysis.
• Support establishment and maintenance of lab system and equipment validation and calibration.
• Maintenance of quality document and development of quality procedures.
• Provide training to Laboratory Analysts and Process Technicians in analysis instrument procedures.
• Manage and maintain chemicals, reagents, and consumables.
• Support Procurement process and upkeep of inventory.
• Implement and improve analytical and equipment work process.
• Implement and participate in safety and quality improvement activities.
• Other works as assigned by Superior.

Requirements:

• Diploma in Chemical Process Technology or Science related field.
• Min 5 years experience in analytical laboratory environment.
• Hands-on experience with GC, ICP, Titration and polymer testing equipment
• Hands-on experience with equipment calibration and reagent preparation.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Job responsibilities

1. Partner closely with Operations users, Business, Tech and external vendor consultants to deliver on strategic platform upgrade program

2. Provide Project management support to the program on behalf of Operations. Create and deliver project communications to multiple stakeholders, which includes running governance calls and preparing presentation materials/decks for committee meetings, etc

3. Work with operations users, business stakeholders, fellow business analysts, tech and vendor consultant for functional design and solutioning

4. Work closely with Operation users, Tech teams and participate in design/build discussions

5. Develop testing approach, scope and plan with Operation users and vendor test team

6. Support user acceptance, regression performance testing and overall defect management and triaging —work closely with Operation users, business users and testing team to ensure coverage of critical and important functions

7. Identify areas of improvement, best practices in processes, brainstorm and propose solutions to address project or test issues and concerns in timely manner

8. Manage post go-live tactical and strategic platform enhancements

Job Requirements:

1. Bachelor's degree in Accounting, Finance or Technology

2. 5+ years experience in financial industry including credit card processing, chargeback or fraud analysis

3. 3-5 years of operations or project management experience

4. Experience with VisionPlus application will be beneficial

5. Advanced skills in Excel, PowerPoint, Word and Visio

6. Strong communication and analytical/problem solving skills

7. Excellent attention to detail to manage daily operations with strong organization and time management skills

8. Ability to lead and participate in multiple projects simultaneously and adapt to reprioritization in a rapidly changing environment

9. Self-driven with the ability to work in a team environment as well as independently

We regret that only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a FP&A Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility FP&A Analyst:

• Support the development of the annual budget and quarterly forecasts.
• Build financial models to forecast performance under different scenarios.
• Track budget performance, analyze variances, and explain discrepancies.
• Prepare financial reports on a monthly, quarterly, and annual basis for management review.
• Analyze financial data to uncover trends, risks, and opportunities.
• Design and maintain dashboards and key performance indicators (KPIs) for various business units.
• Help establish specialized FP&A business partnerships, including areas like Commercial Finance, Production Costing, and R&D Finance.
• Identify and implement process improvements in financial reporting and analytics.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years experience in FP&A from manufacturing or similar setting
• Proficient in Financial Modelling

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Collate and manage all the details regarding the application for the assigned business vertical– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.
• Preferably experiences with Customer Centre applications
• Min 2 years of Application BA experience

Interested candidate kindly submit your updated CV in a Word Format to: Jasmin@ Tangspac.com. Only shortlisted candidates will be notify. Thank you.

Zenith Infotech (S) is a Tech Recruitment firm with 27 years of experience in Singapore, supporrting clients in terms of ICT Consultant placments.

Currently we are looking out for a Data Analyst with 3 years of experience, best working in Contact Center enviornment before or presently.

Responsibilities :

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 years of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

Location: Chai Chee Road

Overview:

• We are looking for an IT Operations Support Analyst to maintain and support our IT operations. The role involves developing batch jobs, managing cron jobs, and ensuring the stability of IT systems. Ideal candidates will have experience with .NET, SQL databases, and scripting for operational processes.

Key Responsibilities:

• Monitor and maintain daily IT operations and system performance.
• Develop batch jobs using .NET and manage cron job scheduling.
• Troubleshoot and resolve operational issues related to systems and databases.
• Collaborate with teams to implement solutions and improve processes.
• Provide Level 1 and 2 support for system incidents and service requests.

Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.
• 3-5 years of experience in IT operations or support.
• Proficient in .NET programming and SQL databases.
• Experience with cron job scripting and scheduling.
• Strong problem-solving skills and ability to work independently.

Job Decription:

• Define and ensure traceability from functional specifications to business requirements.
• Perform impact analysis on Project scope and document proposed solution and estimated required effort.
• Ownership of the creation of functional design specifications and technical design document.
• Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase.
• Review and contribute to test planning and design for SIT and UAT.
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
• Provide input to impact assessment and estimation for Project Change Request.

Requirements:

• AML/Compliance Tech system enhancements delivery experience in the banking industry.
• Hands on experience in design and configurations/development work for the NetReveal AML application.
• Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work.
• Strong Oracle SQL, PL/SQL and Unix skills.
• Good application design operational impact awareness.
• Netreveal / Actimize / Fircosoft AML application.
• DevOps change process familiarity (Bitbuket, Jenkins), Control-M, Aldon.

Role and Responsibilities:

Programme Management:

• Oversight of the IT programme, track the projects’ progress to ensure projects are on track and aligned with overall IT programme timeline.
• Identify, track and manage the risks, assumptions, issues and dependencies for the overall IT programme.
• Coordinate activities among different projects and supporting the system integration between systems.

Work Plan and Budgeting:

• Work with relevant parties (delivery teams, vendors, ops users, etc) to plan and budget the decommissioning of application systems that will no longer used, decanding of services/facilities within systems, and commissioning of new services/facilities
• Collate business requirements of stakeholders, including working with delivery teams for solution review board submissions, ITQ/RFP submissions, and approval papers.
• Work with delivery teams to obtain the costings, including review the cost reasonableness.
• Work with relevant parties (vendors, delivery teams,ministry etc) to advise users on adoption of technologies/systems/national initiatives.

Project Delivery:

• Work with relevant parties (delivery teams, vendors, ops users, etc) to procure, perform installation, setup, testing and full-dress rehearsals of application systems for the commissioning of new services / facilities
• Facilitate and participate in cluster / institution workflow study, workgroup discussion to provide IT advice, including driving National IT initiatives adoption.
• Plan and track the required activities for IT readiness, deployment, and implementation.
• Tracking of key performance indicators for institution / cluster projects such as timely project delivery, quality of systems delivered, user satisfaction of systems delivered, etc.
• Management and reporting of project development, maintenance and support activities.
• Support users in user acceptance testing (UAT), and system integration testing between different systems.
• Work with users and delivery teams to resolve IT issues and timely resolution / implementation.
• Ensure IT systems and implementation adhere to thepolicies, standards, and guidelines, supporting the Security risk Assessment and Solution Review Board (SRB) approval for projects.
• Support the activities for operation transition, business continuity planning (BCP), full dress rehearsal and hospital go-live.

Others:

• Perform a secretariat role for the Campus Development meetings.
• Prepare and present the required materials for relevant forums in the institution/cluster (eg. IT committees, management meetings, steering comm meetings, etc)
• Support and manage ad-hoc IT requests from institution/cluster, IT issues resolution etc.
• Support audit requests as raised from internal / external audits.
• Undertake any requests as directed and in alignment with organization objectives and goals.

Requirements / Qualifications

• Bachelor Degree in Computer Science or equivalent (IT related field preferred)
• Strong experience in project management
• Excellent problem solving skills (including troubleshooting in IT related context).
• Excellent written/communication and interpersonal skill
• Strong organisational and customer service skills
• Able to lead and work with cross functional teams

Responsibilities:

• Perform biochemistry, analytical and raw material of in-process and marketed products for lot release in accordance with quality standards and procedures
• Responsible for housekeeping duties in the lab. Perform Quality Tag Out for laboratory equipment such as freezer, water bath and etc.
• Support laboratory operations including but not limited to method transfer, equipment qualification, calibration, cleaning and maintenance, purchase and receipt of reagents and consumables, waste management, reagent and media preparation, critical reagent management and document management
• Review lot release data, identify testing discrepancies and participate in laboratory investigations
• Participate in inspection and ensure that the laboratory and documents are in a constant state of regulatory compliance and inspection readiness
• To assist in writing SOP documents, change plan or change records (document revisions) supporting continuous improvement of test procedures and assay sheet design
• To carry out completion and review of GMP Documentation of data sheets or LIMS software
• To carry out QC sample receipt, assay and release procedures
• Support Audit preparation and any audit related activity
• Reading and understanding the test procedure and the requirements per USP, JP and EP
• Required to work 12h rotating shift (Day/Night)

About You:

• Bachelor of Science majoring in Chemistry, Biochemistry or related scientific degree
• At least 1-3 years relevant experience depending on qualification, preferably in the bio-pharmaceutical / Pharmaceutical industry
• Good working knowledge of cGMP and regulatory requirements related to Quality is preferred
• Problem-solving and troubleshooting skills
• Highly motivated and independent
• Possess good interpersonal and communication skills
• Knowledge of cGLP / cGMP, FDA, EMA and ICH guidance's and industry standards for analytical development and characterization

Job Type: Contract

Contract length: 12 months. Option to extend/convert subject to performance review.

Job Summary

We are looking for Data Engineer who will be playing a key role in creating, building and maintaining our client’s data infrastructure.

Mandatory Skill-set

• Degree in Computer Science or related discipline;
• Minimum 2-3 years of experience in Data Analysis and experience of Project management;
• Knowledge of making frameworks and power point presentations;
• Good hands-on experience in Python/ Spark and SQL to code complex data engineering use cases;
• At least 2 years of experience in Data Management and data governance;
• Able to collect, parse, manage, analyse and visualise large sets of data to turn information into insights accessible through multiple platforms and works more with structured data;
• Basic project management knowledge, Team presentation skill & Business analytical skill;
• Excellent interpersonal, and communication skills with the ability to coordinate / work with multiple teams;
• Motivated, driven, logical, and possess excellent time management skills;
• Has strong analytical and problem-solving skills with attention to detail.

Desired Skill-set

• Experience in financial industry;
• Familiarity with Agile development methodologies.

Responsibilities

• Create, build, and maintain the data infrastructure required for Extraction, Transformation and Loading of data from a wide variety of sources.
• Ensure high-quality data is delivered to support Compliance model development.
• Support the implementation of Data Analytics / Automation for Compliance teams and Business stakeholders.
• Liaise with relevant stakeholders (e.g., Data Management Office) to identify and assess suitability of data for Compliance Data models.
• Liaise with Business stakeholders / analysts and ensure assembled data assets used for model development meet business requirements.
• Build & maintain data dictionaries / data requirements of implemented data models and coordinate with Data Scientist(s) in developing model narratives.
• Monitor the execution & performance of data models and liaise with IT for any technical / system outages.
• Keep track of datasets / tables in the working schema and support purging of unused tables periodically.
• Perform data analysis required to troubleshoot data related issues and support the resolution of raised data issues.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Scope:

• Assist users with technical issues related to software applications
• Analyze and troubleshoot software and application-related problems
• Create and maintain support process documentation and knowledge base articles
• Help with the installation, configuration, and updates of applications
• Work with development teams to report bugs and relay user feedback
• Provide training sessions to improve user understanding of software applications
• Track application performance metrics and user satisfaction
• Escalate complex issues to higher-level technical teams as needed
• Regularly communicate with clients to address their needs and provide updates
• Participate in testing new software versions or features prior to release

Requirements:

• Degree in Electronics, Electrical Engineering, Industrial Engineering, or Mechatronics
• Entry-level candidates are welcome; no prior experience required
• Passion for automation with a creative and adaptive mindset
• Strong communication skills to convey technical concepts effectively
• Product training will be provided
• Knowledge of PLC, Control/Automation, and IoT is advantageous
• 1 to 2 years of experience preferred

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a Cost Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility Cost Analyst:

• Analyze product costs, including materials, labor, and overhead, to ensure accurate cost structures.
• Conduct variance analysis and improve cost allocation accuracy using the ERP system.
• Develop and maintain standardized costing methodologies across all sites.
• Collaborate with production, procurement, and sales teams to gather data for cost analysis.
• Support FP&A activities, including budgeting, forecasting, and pricing strategies.
• Prepare cost reports and provide insights to guide decision-making and profitability.
• Identify cost-saving opportunities and improve costing processes.
• Ensure compliance with accounting standards and assist with audits related to product costs.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years analysis experience in product costing from manufacturing or similar setting

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Roles & Responsibilities

• Supporting operation in the assigned process unit in DCS panel
• Handling day-to-day duties and plant troubleshooting
• Conducting field logging, routine sampling, and plant testing work
• Ensuring equipment complying to SOP and working instructions
• Management of the team, including all aspects of people and performance management.
• Drive and work with support teams to resolve service disruptions and restore services as rapidly as possible.
• Ensure timely escalation and track incident life cycle till resolution.
• Document and update NOC operation processes and troubleshooting guides.
• Identify areas for process and efficiency improvements within NOC.
• Participate and contribute product or enhancement projects.
• Other general duties

Requirements:

• At least 3 years’ working experience in IT Helpdesk / NOC environment (Telco Environment)
• At least 2 years’ management experience to lead a support team
• Strong Communication Skills, with good email and verbal etiquette for compilation information / creation and dissemination of SOPs
• Familiar with Layer 2 and Layer 3 Technologies, eg DWDM, BGP, to aid in fault identification and escalation.
• Able to work independently and as a good team player.
• Good deductive reasoning and problem-solving ability.
• Excellent verbal and written communication and presentation skills.

Permanent, 5days, Paya Lebar

Our client

MNC in air conditioning and humidification system solution serving high tech industry.

Responsibilities:

· To Conduct assessments of hvac designs to ensure that they meet the required specifications and standards within allotted timeline.

· To verify and prove that hvac systems in data centre build and function according to the requirement.

· To execute, lead n manages the commissioning process across all projects, from start-up, designing, construction, acceptance, functional performance and systems testing to operational turnover.

· Management of 3rd party commissioning agents, supplier, contractor, client to resolve any issues on site

· To perform project closeout and handover

· To produce Commissioning Report for each project.

Requirements:

· Diploma in Mechanical Engineer or related disciplines.

· 3 years’ experience in hvac data centre of commissioning management or hvac data centre design management

· Proficient in data centre safety and industry standards

· 3 years’ experience in physical M&E equipment in data centre (especially hvac0

· Speaks and write 2 languages.

Please email your resume ( in word document )to [email protected].

We regret only shortlisted candidate will be notified.