Job Summary

We are seeking a dynamic Senior Analyst (SAP FICO) who will be responsible for supporting the organization's SAP ERP system, specifically the FICO modules, through close collaboration with business users to deliver solutions and provide operation support.

Mandatory Skill-set

• Degree in Computer Science, Information Technology, Engineering;
• At least 5 years of experience working with SAP, with a minimum of 3 years of experience in SAP FICO feasibility studies and implementations;
• Proficiency in SAP implementation methodologies and hands-on experience with S/4HANA, particularly in FICO
• Experience and knowledge of working with SAP FICO including General Ledger Accounting, Accounts Receivable, Accounts Payable, Bank Accounting, Asset Accounting, Fund Management, Cost Centre Accounting, Profit Centre Accounting, Workflow and User Exit;
• Good experience with integration with external systems;
• Strong understanding of accounting and finance processes, particularly in power plants or manufacturing environments;
• Proven track record of delivering projects on time and within budget, managing scope, risks, and stakeholder communications effectively;
• Strong in verbal and written communications, analytical and problem solving skills with strong attention to details;
• Good Vendor management, stakeholder communications and management.

Desired Skill-set

• Familiarity with the latest SAP technologies, such as SAP BTP and Fiori apps.
• Experience with SAP MM and PS modules.

Responsibilities

• As an SAP FICO Subject-Matter-Expert (SME) to oversee the functional design review process to provide guidance and recommendations for the S4Hana migration project;
• Conduct thorough business analysis to identify opportunities for process improvement and define business requirements for SAP implementations along with project management;
• Collaborate with stakeholders to map business processes, requirements, and use case;
• Develop the business case, including budget, timeline, resources, vendors, and solutions;
• Perform gap analysis to align business requirements with system functionalities;
• Maintain comprehensive business requirement documents and assist vendors in developing functional specifications;
• Oversee the execution of test plans to ensure implementations meet quality standards and business needs;
• Facilitate user acceptance testing, ensuring timely resolution of any issues;
• Liaise with the technical team to ensure functional requirements are effectively translated into system design;
• Lead and manage the project in terms of timelines, risks, reporting and stakeholder management;
• Ensure clear alignment between project scope and business objectives, while providing leadership to the project team.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

• Requirements Analysis & Elicitation – Preparing Business requirements document.
• Experienced in high volumes of functional user stories authoring
• Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.
• Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.
• Work closely with Technology to ensure proposed solution aligns with requirements.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Assist in translating business requirements into test scenarios.

Mandatories are:

• Experience in Corporate Payments/Transaction monitoring
• Candidates should be proficient in
• Corporate Banking
• Knowledge of scams and their modus operandi
• Payment Fraud
• Internet Banking
• Regulatory and compliance around online payments
• Experience in Business Analysis. 5-8 years

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead

Requirements

• Bachelors degree
• At least 3-5 years of relevant experience
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Global supply at one of the world’s largest technology companies is no small challenge. It’s complex, fast moving, ever changing and above all exciting. It keeps our people on their toes. Our Global Supply Management team within Materials and Procurement takes charge of global supply planning for specific platforms and commodity areas. Focused on business goals and objectives, we take the lead in supplier selection, product delivery specifications and quality. We succeed through our ability to develop and maintain strong working relationships with global internal and external supply chain partners.

Join us to do the best work of your career and make a profound social impact as a Senior Analyst, Global Supply Management on our Global Supply Management Team in Singapore.

What you’ll achieve

Responsible for global supply planning for their specific platform/commodity area. Ensures sourcing efforts meet business goals and objectives. Engages activities related to global sourcing, supplier selection, product delivery specifications, and quality. Develops and maintains working relationships with global internal/external supply chain partners.

You will:

• Works closely with suppliers and internal teams to ensure product availability at product launch.
• Works directly with suppliers or tier 2 supplier if required to assure capacity and continuity of supply for specific components.
• Coordinates global supply with regional procurement.
• Balances available supply globally against regional requirements.
• Performs long-range capacity analysis for their commodity.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Solid supply change management skills
• Solid ability to execute demand supply resolution Issues
• Solid materials requirement planning analysis skills
• Solid capacity planning skills
• Solid supplier management skills

Desirable Requirements

• Bachelor’s degree / Master’s degree

We are looking for a detail-oriented and analytical Business Analyst specializing in Payment Frauds to join our team at Unison Consulting Pte Ltd. In this role, you will be responsible for analyzing and evaluating payment fraud incidents, identifying vulnerabilities in payment systems, and implementing solutions to enhance the security and integrity of payment processes.

Fraud Detection and Analysis:

• Analyze payment fraud patterns and trends to identify potential risks and vulnerabilities.
• Conduct detailed investigations into fraud incidents and document findings and recommendations.

Requirements Gathering:

• Collaborate with business stakeholders and cross-functional teams to gather and document requirements related to payment fraud prevention.
• Define functional specifications for fraud detection systems and tools.

Solution Design and Implementation:

• Work closely with technical teams to design and implement fraud detection and prevention solutions.
• Support system testing and user acceptance testing (UAT) to ensure solutions meet business requirements.

Reporting and Documentation:

• Prepare reports and dashboards to communicate insights, trends, and metrics related to payment fraud.
• Document processes, workflows, and best practices for fraud prevention.

Stakeholder Communication:

• Engage with internal and external stakeholders to provide updates and gather feedback on fraud management initiatives.
• Conduct training sessions and workshops to raise awareness of payment fraud and prevention measures.

1. Corporate Banking
2. Knowledge of scams and their modus operandi
3. Payment Fraud
4. Internet Banking
5. Regulatory and compliance around online payments

As an Operational Control Analyst for the Asia Rice Platform, your role is to be a key financial partner to the platform, and be primarily responsible for timely reporting, monitoring and analysis of the Business Results and Exposures. You are required to understand the trade flows, strategies and to produce commentary and analysis as and when required. You will be responsible for the monthly closing process and working closely with near-shore Accounting. You will also be involved in IT and Process Improvement/Efficiency projects, and play an important role from a business operations perspective, collaborating closely with multiple stakeholders such as Commercial team, Execution team, Finance team, IT team who may be stationed across different countries.

Main Responsibilities:

• Prepare, monitor and analyse the Trading Positions, Weekly P&Ls, FX Exposures, Cashflow Forecast for the Asia Rice businesses
• Provide commentary and analysis on Desk/Platform performance
• Keep abreast of business strategies, operations, and market news to be aware of risks on business results or misconducts
• Prepare regular updates on landing for current FY and budget process for upcoming FY
• Provide any ad-hoc analysis upon Platform/Region’s request to support business decision making
• Liaise with Near-shore Accounting team to ensure accurate month-end closing in accordance with internal deadlines and reporting requirements
• Collaborate and communicate with stakeholders from other departments such as Commercial, Execution, Finance and IT team
• Propose/Champion/Participate/Collaborate with colleagues in other Departments in business process improvement initiatives or regional projects to align/streamline processes in line with LDC’s Trade to Cash Principles

Experiences:

• 2-3 years of experiences in Product Control/Business Analysis/Management Accounting/Audit
• Working knowledge of Financial Markets, in particular Commodity and Foreign Exchange Markets
• Highly proficient with Microsoft Excel
• Knowledge of SQL and PowerBI is a plus
• Strong analytical skills with a keen eye for details
• Good business sense with high level vision
• Ability to identify/control weaknesses and implement process improvements
• Strong verbal and written communication skills, ability and willingness to interact effectively with all levels of employees & management
• Ability to handle/ prioritize multiple responsibilities
• Ability to work in a fast-paced environment
• Independent self-starter who takes initiative, and has a proactive attitude toward problems and issues
• Flexibility on working hours during periodic closings

Academics:

•  Degree in Business/Accounting/Economics or related field of study

We are seeking a highly skilled and experienced PMO Analyst, ideally with a background in management consulting and/or expertise in commodity trading. The ideal candidate will play a crucial role in projects on the implementation and optimization of CTRM systems, leveraging their skills to deliver effective solutions. Due to our client’s distributed teams we require a Mandarin speaker.

Main responsibilities:

• Support the project management for the system development and implementation activities and develop business process flows
• Prepare and manage the reporting to communicate project risks, issues and actions to stakeholders
• Ensure that the team adheres to committed timelines and deliverables and assist in de-risking
• Hold the pen to capture user requirements into features, user stories and acceptance criteria
• Facilitate process workflow modelling to collaborate on to-be state/process illustration and closing the gaps between workstreams
• Hold the pen for L5 documentation (if superusers are unavailable) to refresh L5 documentation
• Facilitate the creation of test scenarios (where required), training documentation, preparation of test data, collation of change requests, capture of test evidence and ensure the successful completion of UAT
• Co-ordinate user training according to plan
• Other governance, documentation and process work as required

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• PMP, PRINCE2, or equivalent project management certification
• Experience of project management as a consultant

Skills:

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in project management software and tools (e.g., MS Project, Asana, Jira).
• Ability to work under pressure and meet tight deadlines.
• Analytical mindset with problem-solving abilities.

Job Summary

We are seeking a passionate and enthusiastic IT Business Analyst to work on AML/CFT projects for a reputed bank.

Mandatory Skill-set

• Bachelor's degree in Business Administration, Information Technology, Finance, or a related field;
• Bridge the gap between business requirements and IT solutions in the bank’s AML and CFT operations;
• 3-5 years of experience as a IT/Technical Business Analyst in the banking or financial services industry;
• Experience with AML software platforms such as Actimize, SAS, or ACI;
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word);
• Understanding of databases and SQL for data extraction and reporting;
• Familiarity with project management methodologies (e.g., Agile, Waterfall);
• Knowledge of data analysis, data modeling, and reporting;
• Strong analytical, problem-solving, and critical thinking abilities;
• Excellent communication skills, both written and verbal.

Desired Skill-set

• Certifications in AML/CFT (e.g., CAMS, ICA).

Responsibilities

• Collaborate with AML/CFT teams to gather, document, and validate business requirements related to anti-money laundering, counter financing of terrorism, and compliance processes.
• Work with IT teams to define and design AML/CFT system enhancements, including transaction monitoring, sanctions screening, and customer due diligence (CDD) systems;
• Lead system integration efforts, ensuring smooth data flows between business applications and the AML systems;
• Engage with stakeholders, including business owners, regulatory bodies, legal teams, and subject matter experts;
• Analyze AML/CFT business processes to identify areas for improvement, automation, and optimization;
• Support the design of AML/CFT compliance frameworks, ensuring that they adhere to industry best practices and regulatory guidelines;
• Prepare comprehensive documentation for business requirements, functional specifications, and user guides;
• Support the testing phase by writing test cases, performing UAT (User Acceptance Testing), and reviewing test results;
• Identify and resolve any defects or issues discovered during the testing process.

Job Description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Vice President (VP), Sales & Advisory Business Execution Lead Analyst, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

The Sales & Advisory Business Execution Lead Analyst is senior member of the Asia South Investment Advisory Team. The role is a seasoned professional who applies in-depth knowledge to drive improvement of investments sales & advisory processes and work-flow. Integrates subject matter and industry expertise. Requires in-depth understanding of how areas collectively integrate as well as coordinate and contribute to the objectives of the investment sales & advisory function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area of investent sales & advisory are directly affected by the performance of the individual.

Responsibilities:

• Management of specific investment advisory artifacts with inputs from various internal partners
• Work with key control stakeholders and other internal partners to streamline investment sales & advisory process.
• Deliverables include elevating internal client (Bamkers and Investment Counselors) and external client experience related to investment sales & advisory process.
• Work with internal partners to support project management of strategic initiatives to improve processes and risk management.
• Sharp and concise presentation of key business intelligence and strategi initiatives to obtain buy-in from key stakeholders and keep them updated.
• Work with key control stakeholders and other internal partners to effectively manage risks in the investment sales & advisory process through systemic controls and where systemic controls are not viable, through effective operational controls.
• Foster and maintain relationships with business stakeholders, support, testing and development team members
• Identify key project risks, whether stated or not, and manage to resolution or escalate accordingly
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 8-10 years relevant experience in investment products, and investment sales & advisory processes
• Required skills include project management, quantitative aptitude, and the ability to effectively synthesize and communicate complex business issues through concise presentation skills.
• Good interpersonal skills to oversee cross disciplinary work streams.
• Extensive project management and strategic analysis experience.
• Interest and experience in the financial services industry, in particular in the areas of wealth management and investent products
• Must be extremely organized, motivated and a self-starter
• Ability to prioritise is key as is ability to juggle several tasks at once.
• Must work well under pressure whilst, enthusiastic, hard-working and positive
• Desire to improve processes
• Excellent oral and written communication skills and ability to facilitate discussions
• Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge
• Team player and relationship management skills
• Ability to work under pressure and manage tight deadlines
• Ability to learn/understand some technical implications of system design
• Willingness to ask questions, challenge the process and seek out answers
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• Excellent analytical and problem solving skills
• 
  
• Education:
• Bachelor’s/University degree or equivalent experience, Masters degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

This is a 6 Month contract role based in Singapore.

We are currently looking for innovative and organized individuals with the ability to work through large volumes of operational sales activities including implementation, optimization, and reporting.

Global Product and Sales Enablement data analysts will support the needs of the Global Partnership sales team and publishers around the world through our email systems and by interacting in a cross-functional work environment.

Core Tasks:

• Perform large-scale data analysis to identify trends and efficiency opportunities.
• Support implementation and optimization for the company’s programmatic monetization and platform solutions.
• Support GP sales users through our email customer service tools.
• Troubleshoot account issues where required and provide account administration support.
• Contribute to automation efforts and offer possible solutions to increase operational efficiencies.
• Perform other administrative and operational role-related tasks such as creating reports, presentations, and communicating with stakeholders.

Mandatory Skills:

• Bachelor’s degree or equivalent practical experience.
• 3 years of work experience with Account Management, Ad Operations, or Project Management (experience with AdX, AdSense, AdMob, and DFP a plus).
• Problem-solving and analytical skills, comfortable handling and interpreting data.
• Ability to work through large volumes of support requests from our internal sales customers within specified time frames.
• Broad understanding of online advertising solutions (i.e., ad serving, monetization) and of key platforms and trends (i.e., desktop, mobile, video).
• Advanced knowledge of Microsoft Office Suite: Excel, Word, PowerPoint & basic knowledge of SQL.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, KYC Operations Senior Analyst - Hybrid (Internal Job Title: KYC Operations Sr Analyst – C12) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Review submissions submitted throughout the global hubs by junior analysts
• Liaise with internal/external stakeholders to provide exception management reporting and Management Information System (MIS) reporting
• Perform quality reviews and reviews of procedures and processes
• Perform project management responsibilities, including producing project plans, conducting risk analyses and providing weekly updates for senior management, as needed
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of experience
• Bachelor's degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Intern, Product Strategy & Business Intelligence Analyst (Data & Metrics Focused)

Be part of the Southeast-Asia (“SEA”) Business Solutions team that work on high-impact projects, providing strategy development and solutions design to formulate product strategy, prototype new products, and execute product expansion and improvement initiatives. As an intern, you will be involved in the following areas:

Responsibilities

• Analyse front end traffic to identify user behaviour patterns & identify conversion improvement areas
• Define and build dashboard for tracking of key user persona, business & front end metrics to provide actionable insights
• Conduct A/B test & leverage statistical methods to interpret test results
• Render research support on new products and verticals, focusing on gathering insights to develop high impact, best in class practices and product solutions for our users.
• Perform ad-hoc projects and other initiatives as required to meet business requirements

Please note that only short-listed candidates will be contacted.

Requirements

• Currently pursuing an undergraduate degree in finance, business, engineering, or mathematics with a strong academic record
• A fast-learner with a strong background and aptitude in analytics, strategic thinking, ability to process complex issues and problem solve
• Working proficiency in spoken and written English and Chinese
• Have interest in investing and basic understanding of investment and other financial products
• Proficiency in Microsoft Office (Powerpoint, Excel), SQL, & Analytics Platform like Mixpanel/Google Analytics or similar tools.
• Proven track record of identifying & improving conversion rates
• Ability to present findings in structured & actionable manner
• Candidates with previous internship or work experience in product strategy, growth analytics, business intelligence in tech or e-com environments will be preferred.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

As a Lead Data Analyst, you will play a critical role in guiding strategic decision-making by providing insights from data. You’ll oversee a team of Data Analysts, Engineers and Scientists and collaborate with cross-functional teams, and deliver actionable recommendations to improve game development, player engagement, and operational efficiency.

Key Responsibilities

• Team Leadership: Lead, mentor, and develop the team, fostering a culture of collaboration and continuous learning.
• Data Strategy: Develop and implement data analysis strategies to support game development and business operations.
• Analytics and Reporting: Design and deliver insightful dashboards, reports, and presentations for various stakeholders, ensuring data-driven decision
• Collaboration: Work closely with game development teams, marketing, and other departments to identify opportunities for leveraging data.
• Data Quality and Governance: Ensure data integrity, accuracy, and security by defining and enforcing governance standards.
• Innovation: Stay up-to-date with the latest analytics technologies and methodologies, incorporating them into the team's workflows.

This is an 8 month contract based in Singapore, English & Japanese language is required due to liaising with Japanese client & counterparts.

RESPONSIBILITIES
Read, analyze, and summarize media coverage of important company issues
Inform the wider team on news cycles and policy issues domestically and internationally, and put them into their local context
Create reports with media insights (including visualization) to assess the impact of different news cycles and inform future strategy
Support the communications team in developing meaningful success metrics for its campaigns and initiatives across traditional (news) media outlets as well as owned, paid-for and earned social media activity

MINIMUM QUALIFICATIONS
2+ years of experience in a media analysis, research, journalistic, communications or related role, or working for a media agency, media analysis firm, a media measurement platform or think tank
Must Have fluency in English and Japanese as this role requires liaison with Japanese speaking counterparts and clients
Familiarity with the media market in APAC
Experience owning multiple deliverables and working in a deadline driven environment
Experience in handling data sets and visualizing data a plus
Experience drafting messaging materials; writing news summaries is a plus
Bachelor's degree in Communications, Journalism, Public Relations, Broadcast, Political Science, Marketing, Economics, Statistics or related field

• Connect daily with key South Asia markets including India, Indonesia, Philippines, Malaysia, Singapore, Taiwan, Thailand, and Vietnam; ensuring that local markets have the support and resources they need from the local, regional, or global level to achieve excellence in distribution and operations.   
• Engage with individual markets to prepare quarterly/industry/MPA summary reports on market health, growth, and trends.
• Work closely with VP South Asia, the regional marketing team, and markets to ensure cohesive planning and execution of budget and plans and day-to-day operations. 
• Collaborate closely with the London-based strategy team on frequent analytical projects.
• Head the organization of on ground events for annual meeting with members of Home Office including President of Distribution for Universal Pictures International.
• Oversee the logistics of film distribution, including DCP delivery, in Bangladesh, Maldives, Mongolia, Nepal, Cambodia, Laos, Myanmar, Timor Leste, Pakistan, and Sri Lanka, ensuring compliance with local censor regulations through discussions with international Print Ops team.
• Engage daily with regional Distribution Director to ensure film releases are optimized, ensuring successful film distribution strategies.
• Stay informed about industry developments and emerging trends to enhance our competitive advantage by creating detailed box office and competitive landscape projections across film slate.
• Provide data driven analytics to create comprehensive presentations to VP of South Asia and to assist in the development of distribution plans and budgets for individual films and the overall film slate. 
• Troubleshoot technical issues and provide support to end users related to internal digital interface for use by regional and local teams and connect bi-weekly with London based IT office to update and enhance user experience.
• Design and develop Power BI reports, dashboards, and visualizations to meet requirements set by regional distribution team including gathering and analyzing data for business intelligence solutions.

We are seeking a highly skilled Market Data Analyst Presales Engineer to join our dynamic team. In this role, you will play a pivotal role in driving sales by leveraging your deep understanding of market data and technical expertise. You will collaborate closely with the sales team to identify and qualify opportunities, conduct in-depth technical assessments, and deliver compelling product demonstrations.

Technical Expertise:

Develop a strong understanding of our products and services (Cryptocurrency, Investments, etc), including their technical specifications, capabilities, and benefits.

Stay up-to-date with industry trends, emerging technologies, and competitive landscapes.

Conduct in-depth technical assessments of client requirements and propose tailored solutions.

Contribute to the development of the investment strategy, focusing on emerging trends in Fintech and infrastructure.

Identify new areas for investment within the fintech space, particularly in Payment solutions and decentralized technologies.

Presales Support:

Collaborate with the sales team to identify potential opportunities and qualify leads.

Develop and deliver compelling product demonstrations, presentations, and technical proposals.

Address technical questions and concerns from prospective clients, providing clear and concise explanations.

Conduct proof-of-concept (POC) implementations and data analysis to showcase the value of our solutions.

Data Analysis and Insights:

Analyze market data to identify trends, opportunities, and potential challenges.

Leverage data analysis techniques to support sales efforts and provide valuable insights to clients.

Develop custom data analysis solutions to address specific client needs.

Required Skills:

Data Analysis, Market research, Presales

domain Skills:

Cryptocurrency, Investments, etc.

Portfolio management experience is preferred.

Key Responsibilities

• Collaborate with key business stakeholders to gather and translate requirements into product requirements
• Review business processes and identify optimizing solutions/features
• Maintain and deliver strategic and tactical features with an Agile approach
• Manage and prioritize product backlog and roadmap based on business needs requirements
• Develop user stories, document acceptance criteria and perform user acceptance testing
• Monitor deliverables and ensure timely and successful delivery of projects/initiatives
• Ensure compliance with all applicable laws and regulations relating to the above functional activities

Requirements

• 5 years working experience as a Product Owner or Business Analyst in a Financial Services/Insurance Industry (preferred)
• Have experience rolling out enhancements/projects on B2B digital platforms (web portal)
• Have experience working with stakeholders in Group Business (advisors, brokers) is a plus
• Fundamental analytical and conceptual thinking skills
• Ability to work across departments in a fast-paced environment, self-motivated and flexible to change
• Have a solution mindset, detail oriented and willingness to learn is a must
• Agile knowledge and working with Project Management tools (e.g. Confluence/JIRA)

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Developement Business Unit is hiring for System Analyst

This is a maternity cover role. From February, 2025

What will you do?

• Understand the business processes and work with users to design and develop an end-to-end solution.
• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

What are we looking for?

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript, Mainframe.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes
• To have a keen interesting in IT / programming / system designs
• Good understanding of SDLC.
• Secure coding to prevent application vulnerabilities (for eg. Cross-site scripting; Injection vulnerability flows such as SQL injection, command injection; Race conditions; Improper error / exception handling etc)
• Application integration with government services such as CorPass, SingPass.
• A Pass in ICT Assessment Certification for Solution Architect or Software Developer by NUS-ISS is required

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Flowdesk is a technology and crypto financial services firm founded in 2020, operating globally and serving a wide range of clients across the globe. Flowdesk ambition is to become one of the major technology providers in the space while operating in a fully compliant and efficient manner.

To accomplish its vision of building the next iteration of finance, Flowdesk is scaling its operations and activities worldwide while offering a challenging and enjoyable working environment.

Flowdesk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, colour, religion, national origin, protected veteran status, or on the basis of disability

As the Trading Operations Analyst APAC, you will be responsible for overseeing critical aspects of our trading operations in the APAC region during weekends (with an adapted schedule from Thursday to Monday for example). You will play a key role in shaping trading strategies, ensuring governance and compliance, and managing the daily operational activities of the trading team. Your ability to manage risk, coordinate interdepartmental activities, and foster strong client relationships will be essential to the success of our trading operations in Singapore.

Responsibilities

Strategy & Governance

• Manage trading routes for efficiency and profitability.
• Establish and maintain governance structures.
• Enforce transaction authorization policies and document optimized trading processes.
• Oversee tools and external service providers.

Security & Risk Management

• Implement transaction monitoring for trading events and funding activities.
• Safeguard vault and whitelisted addresses.

Interdepartmental Coordination

• Facilitate communication between departments.
• Provide operational tools for efficiency.
• Streamline client deployments and trading launches.

Database & System Management

• Maintain databases and ensure system interoperability.
• Manage security tools and configurations.

Reporting & Analytics

• Generate PnL reports and manage fund deployment.

Critical Task Handling

• Open exchange accounts.
• Manage new fees and aggregation feeds.

Background and skills

• Bachelor's degree in finance, economics, or a related field (MBA or relevant certifications a plus).
• At least 2 years of experience in cryptocurrency trading operations or financial markets.
• Strong knowledge of cryptocurrency exchanges, trading platforms, and blockchain technology.
• Excellent understanding of risk management and security protocols in the cryptocurrency industry.
• Exceptional communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work in a fast-paced, dynamic environment and make informed decisions under pressure.
• Regulatory compliance knowledge and experience is highly desirable.

• International environment (English is the main language)
• An allowance of 400 SGD / per month / per person in the household
• Top of the range equipment Macbook, keyboard, laptop stand, 4K monitor & headphones
• Team events and offsites
• Coming soon, gym memberships, international mobility & lot of other cool benefits!

Recruitment Process

Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!

Here's what you can expect if you apply

1. HR call (30')
2. Technical Interview (45') with the Lead Trading Ops APAC
3. "Head of" Meeting (45') with the Head of Trading Ops
4. Culture Interview with the HR (30') and Founder Interview with the COO (30')

On the agenda, discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job!

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

The Ops Excellence and Planning Process Analyst is responsible for improving operational processes and systems to achieve the team's goals. This role involves setting engineering best practices, establishing training standards, and developing monitoring dashboards in collaboration with the OE Data Analyst.

Key Responsibilities:

• Implement changes to enhance efficiency and effectiveness.
• Identify, analyze and improve operational processes and systems.
• Establish and document engineering best practices.
• Develop and implement training programs to ensure adherence to standards.
• Collaborate with the OE Data Analyst to create and maintain performance monitoring dashboards.
• Utilize dashboards to track and analyze process performance.

• Experience in developing and implementing operational best practices.
• Familiarity with creating performance dashboards and tracking KPIs.
• Strong analytical skills with the ability to identify inefficiencies and recommend improvements.
• Experience in coding / programming will be a plus
• Proficiency in data analysis and visualization tools (e.g., Tableau, Power BI, Excel).
• Excellent organizational skills to manage multiple process improvement initiatives.
  

Business Analyst - Enterprise Document Workflow Migration

About the Role:

We are seeking a highly skilled and experienced Business Analyst to play a crucial role in the migration of our enterprise document workflow from FileNet to Siebel. This role will involve collaborating with technical teams, business stakeholders, and end-users to ensure a smooth and successful transition.

Responsibilities:

Requirements Gathering and Analysis: Elicit, analyze, and document business requirements related to the document workflow.

Identify and document functional and non-functional requirements.

Collaborate with business stakeholders to understand their needs and pain points.

Process Design and Improvement: Analyze current business processes and identify opportunities for improvement.

Design and document new processes to optimize workflow efficiency and effectiveness.

Develop process flows, data flows, and other relevant documentation.

Data Analysis and Mapping: Analyze data from the existing FileNet system to identify data migration requirements.

Develop data mapping rules and strategies to ensure accurate data migration.

Work with technical teams to ensure data integrity and consistency.

Testing and Validation: Develop test cases and test scripts to validate the functionality of the new system.

Participate in user acceptance testing (UAT) and other testing phases.

Identify and resolve defects and issues.

Change Management: Develop and implement a change management strategy to minimize disruption and maximize user adoption.

Provide training and support to end-users throughout the migration process.

Communicate effectively with stakeholders at all levels, keeping them informed of project progress and potential impacts.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Experience in business analysis and requirements gathering.

Knowledge of enterprise document workflow solutions, such as FileNet and Siebel.

Understanding of data analysis and data mapping techniques.

Proficiency in using business analysis tools and techniques.

Ability to work independently and as part of a team.

key skills:

Enterprise content management - FileNet, Migration experience, Banking domain experience, 8 to 10 years of experience with ECM-FileNet.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Internal Audit (IA) provides independent assessments of Citi’s control environment, risk management and governance for key stakeholders including Citi’s board of directors, senior management and external regulators. We are a function with over 2,500 professionals providing assurance across all of Citi's businesses in 180+ countries.

We’re currently looking for a high caliber professional to join our team as Vice President, Internal Audit - Digital Solutions and Innovation - Data Analytics Lead Analyst- Hybrid (Internal Job Title: Data Analytics Lead Analyst - C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world

The Digital Solutions and Innovation (DSI) team within the Citi Internal Audit Innovation function is looking for a Data Analytics Lead Analyst (Vice President) to join the Analytics and Automation (A&A) Team. The Analytics and Automation function works with members of Internal Audit to identify opportunities, design, develop and implement analytics in support or the performance of audit activities, along with automation activities to promote efficiencies and expand coverage. The candidate must be proficient in the development and use of analytics technology and tools to provide analytical insight and automated solutions to enhance audit efficiency and effectiveness and have functional knowledge of banking processes and related risks and controls.

Key Responsibilities:

• Participating in the innovative use of audit analytics through direct participation in all phases of audits
• Leadership and subject matter expertise in the development of audit processes improvements.
• Defining data needs, designing, and executing audit analytics during audits in accordance with the audit methodology and professional standards.
• Pro-actively develops automated routines to help focus audit testing.
• Assisting audit teams in performing moderately complex audits related to a specific area of the bank: Consumer Banking, Investment Banking, Risk, Finance, Compliance, and/or Technology.
• Providing coaching to Audit team members regarding the use of analytics and automation and supporting provision of analytics training.
• Provide oversight and support to other members of the Analytics and Automation team, and wider Digital Solutions and Innovation team.
• Applies understanding of business processes to identify opportunities to enhance audit efficiencies and effectiveness through the development and delivery of automated processes.
• Strong verbal and written communication skills to clearly articulate analytics requirements and results and make practical recommendations for impact of findings and analytics enhancements.
• Develop professional relationships with audit teams to assist in the definition of analytics and automation opportunities.
• Develop effective working relationships with technology and business management of the area being audited, to facilitate understanding or processes and sourcing of data.
• Promoting continuous improvement in all aspects of audit automation activities (e.g., technical environment, software, operating procedures).

Key Qualifications and Competencies

• At least 8 years of business / audit analyst experience in providing analytical techniques and automated solutions to business needs.
• Work experience in global environment and in large company.
• Excellent technical, programming and databases skills
• Excellent analytical ability to understand business processes and related risks and controls and develop innovative audit analytics based upon audit needs.
• Strong interpersonal and multicultural skills for interfacing with all levels of internal and external audit and management.
• Self-driven, problem-solving approach. Understanding of procedures and following these to keep quality and security of processes.
• Detail oriented approach, consistently performing diligent self-reviews of work product, and attention to data completeness and accuracy.
• Data literate, with the ability to understand and effectively communicate what data means to technical and non-technical stakeholders.

Proficiency in one or more of the following technical skills is required:

• SQL
• Python
• Hadoop ecosystem (Hive, Sqoop, PySpark etc).
• Alteryx

Proficiency in at least one of the following Data Visualization tools is a plus:

• Tableau
• MicroStrategy
• Cognos

Experience of the following areas would be a plus:

• Business Intelligence including use of statistics, data modelling, data mining and predictive analytics.
• Application of data science tools and techniques to advance the insights obtained through the interrogation of data.
• Knowledge of Gen-AI and prompt engineering.
• Working with non-structured data such as PDF files.
• Providing analytics training to business users.
• Banking Businesses (i.e., Institutional Clients Group, Consumer, Corporate Functions) or areas of expertise (i.e. Anti-Money Laundering, Regulatory Reporting)
• Big Data analysis including big data dedicated use like HUE, Hive
• Project Management / Solution Development Life Cycle
• Exposure to Process mining software such as Celonis

What we offer:

• A chance to develop in a highly innovative environment where you can use the newest technologies in a top-quality organizational culture.
• Professional development in a truly global environment
• Inclusive and friendly corporate culture where gender diversity and equality is widely recognized
• A supportive workplace for professionals returning to the office from childcare leave
• An enjoyable and challenging learning path, which leads to a deep understanding of Citi’s products and services.
• Yearly discretionary bonus and competitive social benefits (private medical care, multisport, life insurance, award-winning pension scheme, holiday allowance, flexible working schedule and other)

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Team Summary

The Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development, and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

Client Contract Management (CCM) team supports Visa’s global strategy by managing the governance and contracting process of client contracts (from draft development and negotiation through to securing internal approvals, execution, auditing and reporting).

What a Contract Analyst, Client Contract Management does at Visa:

This role is an individual contributor within the AP CCM team based in Singapore office. The ideal candidate will be self-directed, analytical and a strategic thinker.

• Serve as the key CCM contract owner for the assigned markets in managing and facilitating client contract administration process which includes reviewing and processing contract requests, contract drafting, stakeholders’ approvals, contract issuance, and execution within agreed Service-Level Objectives (SLOs).
• Liaise with various stakeholders including Account Executives, Products, Legal, Finance, Audit etc to ensure that contracts are developed and approved consistently and promptly in accordance with relevant policies and procedures.
• Manage post-contract administration activities including and not limited to distribution of contract information to all necessary stakeholders, handling of hardcopies, contracts filing, database management, audit enquiries, and other post-execution activities.
• Maintain accurate and timely records and documents associated with all contracts for management reporting, capacity planning, as well as for audit purpose.
• Identify and implement process improvements for assigned markets and / or contract types, and provide value-add services to our stakeholders and business partners.
• Participate in special assignments and providing ad-hoc support and reporting as required, including but not limited to supporting other regions’ colleagues as needed.

Why this is important to Visa

The Contract Analyst is a subject matter expert in managing and administering client contracting process, from contract drafting request through to executed contract distribution, by working with various stakeholders of all levels. Subjected to audit reviews, Contract Analyst, as part of CCM team, ensures designated contracts are aligned with business processes and controls established by various Visa corporate policies and compliant with industry-specific rules and regulations, while continually looking for opportunities to optimize such process and controls.

Projects you will be a part of:

As part of the CCM team, you will get the opportunity to work on strategically important projects for Visa in addition to the core responsibilities of a Contract Analyst. This includes, but not limited to:

• Collaborating with our stakeholders including other region CCM colleagues, Legal, Finance, Sales, Products, Client Services etc, continuously looking for opportunities to optimize CCM processes and workflow to drive process improvements and efficiency;
• Participate in special assignments and providing ad-hoc support and reporting as required, including supporting other regions’ colleagues as needed.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

The Opportunity:

We are looking for talented, curious, and energetic Analysts who embrace teamwork and automation to quickly mitigate or escalate critical processing issues. A System Application Analyst is responsible to fully support the batch processing for Visa’s Debit, Data Platforms, and Core Systems applications in a multi-data center environment. The daily duties include monitoring batch processing flows, resolving errors following incident and problem management processes, and supporting daily change activities. You will get to see your efforts support critical processing of financial and non-financial data our clients depend on.

The Work itself:

The System Application Analyst is responsible for the management and recovery of the Visa’s Core batch applications and services which include:

• Taking corrective actions to recover failed jobs and ensure batch processing is executed on time and to completion
• Monitoring batch processes and addressing issues to ensure SLAs are met
• Escalating issues appropriately based on documented processes
• Documenting all issues following standard ITIL Incident and Problem Management processes
• Communicating with Clients via e-mail and phone to address issues or provide status on file deliveries
• Performing change reviews, executing change tasks, and coordinating change activity as needed
• Assisting support teams in updating job documentation and job schedules as needed to support efficient and effective batch processing
• Performing proactive analysis of the Visa’s complex batch schedules to detect potential problems and when required, take preventive/corrective actions
• Performing UAT (user acceptance testing) for new or upgraded operational monitoring tools and batch related user interfaces

Essential Functions

The Skills You Bring:

• Client and customer service experience
• Team player and a good listener
• Strong reporting and documentation abilities
• Excellent written and verbal communication skills and can flourish in a fast-paced environment with multiple, sometimes shifting priorities
• Ability to work independently and to also work effectively as part of a collective team
• Strong analytical and diagnostic skills, e.g., root cause analysis
• Experience working directly with customer support to solve technical problems
• Must have a strong commitment to execution, follow through and timely communication
• Excellent writing and interpersonal skills with the ability to communicate effectively with both technical and non-technical clients
• Good organization skills and a high level of attention to detail

This position is available from January 2025 onwards.

This position analyses and supports the hotel’s results and performance in various revenue streams (Rooms, F&B, Spa and Boutique) and recommends strategies and expectations based on the observed data trends and market changes.

Primary Responsibilities

Manages Revenue Management Operations

• Daily rate strategies review for daily rates and inventory to ensure room revenue optimization.
• Manage distribution of rates and inventory for the various market segments to ensure accuracy and parity.
• Ensures daily communication between Reservations and Front Office colleagues regarding inventory, short-term sell strategies, Group / Convention arrivals, rate changes and sell out strategies.
• Support different revenue streams with extraction of sales figures to support and analyze initiatives.
• To accurately process and manage Group reservations.
• Daily review and optimization of F&B reservations to ensure full optimization of covers and revenue for F&B outlets.
• With direct leader’s guidance, works closely with different revenue streams to support achieving the budget and forecast expectations.

Involvement in Wider Job Function Actions / Relationships

• Surveys the market and competitors in terms of performance (RevPAR Index, market penetration), pricing and availability as a basis for future tactical decisions.
• Takes an active role in the development of rates, promotions, packages and other selling strategies.
• Ensures compliance with the Best Price Guarantee and manage third party distributors in line with AccorHotels standards.
• Identifies business opportunities for need periods and participates in various newsletters, banners, e-brochures or ads to drive incremental revenue in various revenue streams.
• Stays current with the industry trends.
• Conducts and attends relevant meetings.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Values.
• Participates in developing different tactics, encompasses performance metrics, data standards, processes, policies, tools, training, best-practices and case studies to successfully roll out the strategies focusing on all revenue streams including Rooms, Food & Beverage, Spa and Raffles Boutique.
• Performs any other duties and responsibilities that may be assigned.