Description:
• Co-ordinate Deal Assignment Process in APAC
o Work with In-Country Fulfilment Managers to assign deals within the SLA
o Work with Regional Implementation Manager to get resources assigned for multi country implementations
o Execute established routines to do regular follow ups with stakeholders to provide missing information & complete assignment tasks
o Maintain Deal Assignment Share Point & send out regular status reporting
• Manage E-Banking Maintenance for APAC Region and ensure timely & accurate turnaround of the E-Banking Maintenance requests
• Manage delivery of service by the offshore delivery Centre and ensure SLAs are met for timely turnaround time for E-Banking & Deal Assignment
• Co-ordinate with stakeholders and offshore delivery Centre in managing issues and escalations
• Prepare and send daily, weekly and monthly dashboards
• Run Critical Macros to identify data mismatch and gaps and work with stakeholders to fix them

Candidate Background
• 5+ years of total experience preferably in banking, financial or other industry
• Strong writing, presentation, and oral communication skills
• Have interpersonal skills to manage peer, & other stakeholders in multi geographies within APAC
• Comfortable using a disciplined development methodology and adhering to development best practices, standards and procedures
• Self-starter and independent worker, ability to work with minimum supervision
• Should have strong working knowledge in Microsoft Office (and/or other analytical software)
• Excellent interpersonal skills; positive attitude; team player; and flexible

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

You will perform production application support task for Supply Chain finance platform in APAC region.

Job Responsibilities

• Be the Subject Matter Expert on the Supply Chain Finance platform and eco-system facing the bank users.
• Responsible in E2E management of production incidents / service request linked to the Supply Chain Finance platform (e.g. Opening of tickets / weekly meetings on progress of outstanding issues / coordination with internal team on the execution of data extraction).
• Perform detailed support and troubleshooting for production incidents linked to Supply Chain Finance platform including coordination with internal and external stakeholders for impact analysis / workaround / root cause analysis.
• Work with the System Owner / Incident Manager to build on the Operational Knowledge Base / incident process management focusing on Supply Chain Finance ecosystem. Responsible in creating / maintaining such documents including working with the project team to gain knowledge on any new enhancements / releases on the Supply Chain Finance eco-system.
• Responsible for validation of the platform after any scheduled / unscheduled patching of the Supply Chain Finance ecosystem.
• Responsible for management of the platform / coordination with internal stakeholders during any Disaster Recovery exercises.
• Responsible for execution on any system config changes linked to Supply Chain Finance platform.
• Highlight and escalates risk issues to relevant parties in a timely manner.
• Participate in system restoration for Disaster Recovery exercises.
• Perform other duties as and when assigned.

Job Requirements

• Diploma or bachelor’s degree in computer science or information Technology, Finance or Economics.
• Min. 9 years of work experience in the application or system support function, preferably in the finance industry.
• Possess functional knowledge in the Supplier Finance / Accounts Receivables Purchase / Dynamic Discounting product including middle office / back-office operations such as funding / payments.
• Possess functional knowledge on Finshare Platform (by Premium Technology)
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Good understanding and competency in scripting (such as DOS, Shell Scripting).
• Demonstrate sound judgment in reviewing problems and making recommendations / decisions.
• Demonstrate a strong sense of accountability and ownership of results.
• Possess self-motivated and driven work ethnic to ensure high quality work in a timely manner.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

The Opportunity

• Opportunity to work in a MNC environment in the Beauty industry!
• Monday - Friday/9am – 6.00pm
• Location: CBD
• Salary: Up to $3,600
• 6 Months contract

Key responsibilities:

• To assist with generating, consolidating, uploading, validating (if output is in line with submission) various reports and submissions across
• Responsible for Data Collection and Data Consolidation
• Verify the accuracy and completeness of data migrated to the new system.
• Validate the accuracy and completeness of data in new system.
• Collaborate with the integration team to help integrate data into the target system and troubleshoot integration issues.

Requirements:

• Min Diploma in Business Administration, Management, or similar field
• 1-2 years’ experience in relevant roles
• Strong analytical skills and statistical proficiency are essential
• Proficient with Microsoft Office (especially Excel & Powerpoint)
• Effective communication skills (verbal and written)
• Self-starter – high energy levels, positive and enthusiastic
• Strong interest in the beauty industry!

Next Step

• Prepare your updated resume with your last drawn and expected remuneration, click "APPLY NOW" or send to the following email: [email protected]
• *Only shortlisted candidates will be contacted*

Amelia Lau An Qi

Direct Line: +65 6697 7987
EA License No: 91C2918
Personnel Registration Number: R1987023

Supporting ATFM system for MOT on GCC environment.

Candidate To be responsible for setting up and maintaining the infrastructure under GCC for the client. Also required to setup and maintain the integration for SAP SAC, Datasphere, Integration Suite. Expected to know Lamda scripting and setting up of CFT, SFTP etc

Must have: GCC environment, ATFM system, Azure/AWS, Windows/Linux OS SFTO,CFT Setup, Lamda scripting.

Good to have: SAP

Job Summary

• We are seeking a motivated Sales Analyst to join our dynamic team. The ideal candidate will play a pivotal role in supporting the FX & Commodities desk through various responsibilities, including trade booking, data analysis, and product development. This position offers an exciting opportunity to drive innovation and streamline processes within our desk.

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an Sales Analyst to join their team
• This will start off as a 12 months contract

Key Responsibilities:

• Daily Operations: Manage daily tasks, including providing market indications, monitoring barrier notifications, handling fixing files, and booking trades executed by the team.
• Trade Confirmation: Ensure timely and accurate sending of trade confirmations to stakeholders.
• Data Analytics: Conduct thorough data analysis to support desk strategies, identifying opportunities and gaps for improvement.
• Digital Agenda: Collaborate with the team to enhance product offerings on digital platforms, driving the digital transformation of our services.
• Process Automation: Streamline and automate various manual processes using VBA; knowledge of additional programming languages is a plus.
• Product Development: Assist in the launch of new products and gain insights into the entire lifecycle of product development.
• Workshops & Events: Facilitate workshops and events under the guidance of desk members, contributing to team training and knowledge sharing.
• Ad-hoc Support: Provide support for Management Information Systems (MIS) activities and assist with other ad-hoc tasks as needed by the team.

Qualifications:

• Strong analytical skills with experience in data analysis.
• Proficiency in VBA is required; familiarity with other programming languages is a plus.
• Excellent communication and teamwork abilities.
• Detail-oriented with strong organizational skills.
• Ability to thrive in a fast-paced, dynamic environment.

What We Offer:

• Opportunity to work in a collaborative and innovative environment.
• Professional development and training opportunities.
• Competitive salary

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Sales Analyst
• Only shortlisted candidates will be contacted

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key Requirements

Must Have

• More than 10 years assuming techno functional role in compliance technology(preferred) or risk/finance technology

• At least 8 years of experience in application and process design

• Ability to multitask effectively and handle large amounts of data

• Moderate SQL skills are required

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

• Experience / knowledge in Unix Shell Scripting, Oracle, Java and Python, Spark

Job Details

• Full-time position with comprehensive benefits (Annual leave, medical benefits, variable bonuses)
• Monday to Friday 8.30 am-5.30 pm
• Located in the East area;
• Proficiency in Business reporting is a must-have, Data Crunching with expertise in SQL, Power BI, Microsoft Excel (including Pivot tables and V lookup), Tableau, Python.

Job Responsibilities:

• Develop and manage data warehousing and dashboards for Sales, Procurement, Inventory, Warehouse, AR, AP, and GL modules.
• Lead and execute BI projects, ensuring timely Go Live and seamless integration.
• Utilize Microsoft SQL Server Integration Services (SSIS) for efficient data warehousing and reporting.
• Strategize and plan the BI roadmap to support smooth organizational operations.
• Conduct regular reviews of BI projects, providing progress updates to management.
• Maintain BI servers and data marts to ensure optimal performance and reliability.
• Collaborate with stakeholders, manage vendors, and prioritize projects for high-quality deliverables and maximum ROI.
• Implement information security policies across IT functions and address any identified gaps.
• Foster a high-performance culture within the technology services team, optimizing resource allocation and conducting performance appraisals.
• Ensure solutions are thoroughly tested, meet specifications, and adhere to timelines from request to deployment.
• Lead IT management activities, including Application Management, Project Management, and Vendor Management.
• Oversee all projects, ensuring adherence to management principles and effective risk management.

Requirements:

• A hands-on role with at least 5 years of experience in a similar position, with broad functional expertise, preferably in the retail industry, and technical expertise in BI Tools and all facets of IT management and technology trends.
• Working knowledge of business process design and conceptualization skills are essential.
• Must know MS SQL/SSIS, and knowledge of Crystal reports/Qlik View/Excel VBA/Python is an advantage.
• Experience with Navision is an advantage.
• Essential skills in Microsoft Office, including Word, PowerPoint, and Excel.
• Excellent verbal and communication skills and the ability to translate complex technical issues into plain sentences for customers and stakeholders.
• Strong relationship builder who develops and maintains relationships to help attain targets, shares information across teams, business lines, and geographies.
• Good analytical skills and the ability to investigate the source of a problem across several different systems if required.
• Comfortable working in a fast-paced, customer-focused organization undergoing change.

Interested applicants, please send your resume

to [email protected] or press "APPLY NOW"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

An exciting opportunity awaits for a seasoned professional to take on a pivotal role in the maintenance and enhancement of utility application systems. This position involves overseeing projects related to these systems, ensuring that they meet the highest standards of efficiency and effectiveness.

Key Responsibilities:

• System Maintenance & Enhancement: Oversee the upkeep and improvement of utility application systems to ensure optimal performance.
• Project Implementation: Lead initiatives related to utility application systems, ensuring timely and effective execution.
• Solution Architecture Development: Design and document comprehensive solution architectures that align with business needs.
• Requirements Analysis: Collaborate with stakeholders to analyze business and technical requirements, translating them into actionable application and process designs; main business stakeholders would be with the Finance & Billing department.
• Procurement Management: Handle the procurement of information communication and technology systems, software, and services. This includes drafting specifications, conducting evaluations, and engaging project stakeholders to ensure timely completion.
• Project Delivery Management: Oversee project delivery across the full Software Development Life Cycle (SDLC), including the warranty period, ensuring all objectives and deliverables are met.
• Vendor Management: Manage vendor relationships according to established standards, processes, and Service Level Agreements (SLAs) throughout project phases.
• Policy Compliance: Ensure adherence to organizational policies, standards, and procedures throughout all projects.
• Stakeholder Engagement: Actively engage with business users to discuss new approaches, prioritize enhancements, and explore upcoming projects.

Qualifications:

• Degree in Information Technology, Computer Science, or a related field
• 8+ years of relevant experience as system analyst, system design and development within SAP environments, specifically with utility project implementation experience.
• Strong understanding in billing and BSS (business support systems) in utility, telecommunications (telco), and related industries would be a strong bonus.
• Experience in engaging with cross-functional IT stakeholders, including infrastructure and data center operations; techno-functional consultants will be strongly considered.
• Project management certification is advantageous.
• Proven experience in managing vendor relationships effectively.

Technical Skillsets:

• Expertise in at least one SAP ISU module
• Strong background in SAP ABAP Development
• Proficient in Printing Software (Exstream)
• Knowledge of security protocols related to application systems

If you are interested in the above IT position, kindly apply with your updated CV or email to Shannagh Wu at [email protected]

Reg No. R23112660
BeathChapman Pte Ltd
Licence no. 16S8112

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

The Role

The Sustainable and Green Finance Institute (SGFIN) is a new university-level research institute in the National University of Singapore (NUS), jointly supported by the Monetary Authority of Singapore (MAS) and NUS. SGFIN aspires to develop deep research capabilities in sustainable and green finance, provide thought leadership in the sustainability space, and shape sustainability outcomes across the financial sector and the economy at large.

This role is ideally suited for those wishing to work in academic or industry research in quantitative analysis, particularly in the area of machine learning and artificial intelligence. The responsibilities of the role will include designing and developing various analytical frameworks to analyze structure, unstructured and non-traditional data related to corporate financial, environmental, and social indicators.

There are no teaching obligations for this position, and the candidate will have the opportunity to develop their research portfolio.

Duties and Responsibilities

The successful candidate will be expected to assume the following responsibilities:

• Design research projects in close collaboration with the Institute’s Directors (Prof. Sumit Agarwal / A.Prof Johan Sulaeman / A.Prof Zhang Weina) and Research Affiliates
• Take ownership and responsibility for the successful delivery of research projects, ensuring they are completed within the required deadline and allocated budget, and meeting/exceeding project specifications and targets
• Participate in pre-project activities such as identifying required resources to ensure project completion including staffing and organizational needs of the project team, and preparing high-level project plans with project timeline and resource requirements
• Development of data analysis frameworks.
• Plan, supervise and perform (if necessary) the development of supervised and unsupervised machine learning tools to process information from various data sources, including commercial databases and alternative, non-traditional datasets.
• Plan, supervise and perform (if necessary) the generation of impact measures using machine learning, in collaboration with the Institute’s Directors and other Research Fellows.
• Monitor progress of research projects and provide necessary interventions to ensure smooth completion of each project
• Manage and coordinate project deliverables, ensuring their quality
• Manage industry partners’ expectation by understanding their needs and providing realistic expectations and scope of each project
• Manage the collaborations with research and industry stakeholders, including providing periodic progress updates and deliverables for grant funding body or project sponsors
• Preparation of results for industry communications, presentations, and academic articles for journal publications
• Guide, mentor, and supervise research associates on the project team
• Work closely with the rest of the SGFIN team to support SGFIN’s activities and objectives

Requirements

• Academic background in the following subjects is preferred: computing, information systems, economics, business, finance, or related disciplines. A bachelor’s degree is required, a master’s degree in one of these subjects is preferred, with a PhD degree required for the Research Fellow position.
• Basic understanding of financial sector (banks and other financial institutions), financial markets, corporate financial statements, and credit risk analysis, is preferred.
• A thorough knowledge of the research field of machine learning and artificial intelligence is highly preferred.
• Programming skills, including knowledge of machine learning and artificial intelligence processes and tools, are highly desired, along with experience in conducting and supporting research and data analysis of research projects.
• Database management experience is desired.
• Proactive in problem solving.
• Good time management and planning skills with a commitment to delivery.
• Strong project management skills, with ability to manage several projects concurrently.
• Strong delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• Adaptive to change with a positive work attitude.
• Enthusiastic team player who is self-driven, committed, and willing to take initiative.
• Strong interpersonal and leadership skills, effective in coordinating stakeholders, fostering teamwork, and leading high performance project team.
• Strong verbal and interpersonal communication skills, along with written communication skills

Responsibilities

• To review and analyse customer profile in the relevant AML/CFT/Sanctions scope of work,
• Asisst to provide overall Sanctions and various risk assessment on customers profile so as to identify key risk areas for attention
• Provide recommendations and provide risk mitigating plan for management consideration
• To implement effective risk mitigating actions and plans
• Assists in other related projects and ad hoc reports.

Requirements

• Min. Diploma / Degree in Banking & Finance or related
• Preferably with some admin experienced
• Able to start work within short notice
• Working Hours: 9am -6pm (Mon-Fri)

Interested applicants please email your resume to [email protected]

Jas Lee Geok Kuan (R1111031)

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

Key Responsibilities:

· Collaborate with recruitment specialist to identify and draft detailed and accurate job descriptions and hiring criteria.

· Implement effective sourcing strategies to identify talented candidates through various channels, including social media platforms, professional networks, and job fairs.

· Screen resumes and applications, conduct initial interviews, and recommend candidates for further interviews with relevant managers.

· Coordinate interview schedules and participate in the interview process as needed.

· Stay informed of trends and innovative recruiting techniques to remain competitive in state-of-the-art recruiting practices.

· Manage recruitment databases and applicant tracking systems.

· Assist in employee onboarding processes to ensure a smooth transition for new hires.

· Source creative and unconventional recruitment channels for effective hiring.

· Other HR-related matters may be assigned by the superior.

· Reports to Senior Human Resources Manager.

JOB REQUIREMENTS:

· Familiarity with social media, resume databases, and professional networks.

· Experience with full-cycle recruiting, using various interview techniques and evaluation methods.

· Knowledge of Applicant Tracking Systems (ATS) and HR databases.

· Outgoing and open to communicating with different people.

· Excellent verbal and written communication skills.

· Ability to handle multiple positions simultaneously and meet tight deadlines.

· Empathy and the ability to engage with candidates at all levels.

Responsibilities:

• As part of the Enterprise Analytics delivery team, the position will be responsible for the delivery of Enterprise Technology solutions, managing the quality of functional delivery and ensuring the implementation of agreed functional capability
• Good business domain knowledge in Enterprise Analytics
• Plan & collaborate across different application teams to manage technical and functional dependencies of the solution
• Collate, understand and finalize functional and technical requirements
• Provide status update related to technical delivery to Project Manager (PM)/ Program Manager on functional deliveries
• Provide Systems input to specification phase (effort estimates, high level delivery plan) based on impact assessment etc
• Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions.

Key Requirements

Technical Skills & Experience

• Good track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility
• Working closely with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints
• Experience in banking industry preferred
• Experience in implementing large-scale, highly available applications or other large project implementation
• Experience in service-oriented technologies
• Proven result-oriented person with a focus on delivery
• Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience
• Good understanding and experience in software development cycle
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills

Education

• Bachelor's degree in computer science, engineering or similar domain
• Related professional/technical qualification will be advantageous although not mandatory

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Employment Type: 12 months contract

Overview

We are seeking an experienced Business Analyst with a strong background in Retail and Core Banking Solutions. The ideal candidate will have 12+ years of experience in IT delivery and transformation projects, with expertise in banking products & financial systems.

In this role, you will act as the key link between business stakeholders and technical teams, facilitating the seamless delivery of critical banking solutions while ensuring system functionality and scalability.

Key Responsibilities

• Collaborate with product owners, business stakeholders, and end users to capture, refine, and prioritize system requirements for retail and core banking systems.
• Work closely with technical teams to ensure the delivery of scalable solutions in line with core banking system architectures. Analyze business needs and provide tailored solutions to meet functional and technical requirements.
• Engage with senior business leaders across geographies, presenting complex technical concepts in a clear, business-friendly manner. Build trust-based relationships to better serve their organizational needs.
• Leverage deep understanding of Retail Banking (Term Deposits & Loans) and Core Banking Systems to drive product enhancements and system functionality improvements.
• Participate in Agile project management processes, ensuring system design and delivery align with SDLC.
• Lead initiatives to improve technical processes and solutions, ensuring that best practices are consistently applied.

Technical Expertise

• Retail and Core Banking Systems: Extensive experience with Retail Loan Management, Term Deposits, & other core banking modules.
• Programming & Scripting: Proficiency in Java and Shell Scripting for developing and customizing banking solutions.
• Proficient in tools like Confluence, JIRA, and well-versed in Agile Methodologies for project delivery.

Preferred Qualifications

• 12+ years of IT experience with a focus on banking, finance systems, and data analytics.
• Expertise in retail and core banking solutions, covering modules like Term Deposits, Retail Loans & Wealth Management Systems.
• Proven track record in banking transformation projects and delivering IT solutions aligned with business objectives.
• Strong understanding of project lifecycle management, SDLC, and Agile methodologies.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

Gelangre Reyanelle Gelario | REG No : R1870995

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

The Service Analyst managing Incidents is a Service Operations Specialist who is responsible to maintain high levels of service and ensuring all service recovery, protective mitigations, stakeholder communications and problem management activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLOs, SLAs, KPIs and metrics relating to service performance and operations performance.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsibilities

• Lead high severity incidents/Command Centers and collaborates with multiple internal teams across disparate groups to restore services when major incidents occurs

• Manages high severity incident communications to all stakeholders and provide regular updates to management and stakeholders until incident closure

• Support and assist in high severity incidents and drive problem management meetings, gather required experts to perform root cause analysis for problem resolution

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree or Diploma in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support or Incident / Problem management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to adapt to a fast-changing environment and work under a fast-paced and dynamic environment.

Position Summary / Project Description

The project is for administration of grants and financial assistance schemes with integration with multiple source of truth system. The application IT enable the verification of grant applications and dispense monthly payouts to recipients (member of public) as per their eligibility.

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of problems or resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsiblities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Nitec/GCE A Level/Diploma holder
• Only Singaporeans might apply
• Prior working experience in Call Centre roles handling HR professionals/manager
• Travel in Singapore to do face-to-face survey
• Proficient in Microsoft Excel
• Familiar with KPI-driven environment.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Summary:

We are looking for a talented Senior/Executive, Marketing to increase leads and patient referrals to the company.

Responsibilities:

• Plan, develop, and implement the effective marketing strategies, KPIs and work plans in line with the company’s overall marketing objectives.

• Conduct marketing research, analysis current market trends conditions to meet client’s healthcare needs and service expectations.

• Propose media plan for digital marketing and media placements and assist with design artwork, write up/copywriting and work closely with partners.

• Introduction of services and establish new relationship with doctors and partners to generate new leads through local and regional marketing activities and networking.

• Manage and maintain long term relationship with local and regional doctors and partners through overseas marketing trips, courtesy visits and events to grow referrals.

• Cultivate patient’s loyalty and advocacy through continuous engagements to encourage the word-of-mouth referrals.

• Assist incoming enquiries and appointment bookings receive through email, call, and Whatsapp and liaise with clinics, doctors, and patients.

• Monitor marketing inventory and assist clinics with collateral orders.

• Plan and organize marketing events and projects and prepare post events report.

• Prepare marketing report and analysis on marketing performance on regular basis and support other adhoc reporting requests as and when required.

Requirements:

• Bachelor degree/Diploma in marketing/business or related discipline

• At least 3 years’ experience in healthcare/sales would be a bonus

• Having great interpersonal and communication skills

• Thorough knowledge of strategic planning principles and marketing best practices

• Highly motivated, energetic, results-oriented, independent, with a great business sense

FULL TIME

We are inviting enthusiastic candidates to join our team as Dental Surgery Receptionist/Assistant (DSA)

Job Responsibilities:

• Responsible for daily clinical operations and chair-side assistance
• Sterilize instruments and make sure all surgery rooms are clean and tidy
• Handling phone calls and arranging appointments
• 5.5 days work week

Job Requirement:

• Preferable with relative experience but not essential
• Well-organized, motivated and attentive to details
• A good team player
• Fluent in English and Mandarin

We offer an attractive salary and benefits for the right candidate.

Further training and development will be provided.

Interested candidates please submit your resume with expected salary

Job Types: Full-time, Permanent

Salary: $2,200.00 - $3,200.00 per month

Benefits:

• Employee discount
• Professional development

Schedule:

• Monday to Friday
• Saturday half day

COVID-19 considerations:

PPE provided

Experience:

• working: 1 year (Preferred)
• Dental Assisting: 1 year (Preferred)

We’re looking for a Payment Operations Analyst who is passionate about our mission of Money Without Borders to partner with our payment product teams to help drive data-driven and innovative growth decisions while helping to make our payment systems smoother and more efficient. 

As a Payment Operations Analyst, you'll be driving our analytics efforts in the Payment Operations product team that balances the work between making our payment rails frictionless, borderless and enabling a smooth customer payment experience. You’ll also be a part of a wider team of over 100 Analysts! You’ll get to collaborate on cross-team projects, develop technical skills and bring ideas about how we can improve analytics across Wise. 

Most importantly, you’ll collaborate closely with your product managers, designers and engineers to bring your insights into real change for our customers and help drive our mission! 

Your mission:

At Wise our mission is Money Without Borders - instant, convenient, transparent and eventually free. Whether our customers are sending money to another country, spending money abroad, or making and receiving international business payments, Wise is on a mission to make their lives easier and save them money. 

Here’s how you’ll be contributing to the Payment Operations team:

• You’ll expose the vast data on our processes to the product teams across Wise in a meaningful and actionable way in which people can proactively access the information without friction or need for analyst assistance

• Proactively contribute to, own, create, track key metrics and results  for your product team, keeping them accountable throughout the quarter

• Support senior analysts by conducting research, preparing reports, and visualisations

• Work with operational leadership in coming up with new features for automating and reducing our workload, preventing our financial risks and overall making our customer experience smoother

• Building the framework for managing risk, customer and payment agent experience

• Drive the discovery phase by scoping new opportunities and suggesting initiatives on Payment Operations through meaningful insights

• The role requires collaboration with Product, Engineers and Operations Team

This role will give you the opportunity to: 

• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money

• Create value from extensive datasets. We have millions of customers, a global set of payment infrastructure and a complex product that customers can use in different ways. There is a tonne of value left to unlock from this data!

• Influence the team’s direction. Analysts at Wise enable data-driven decision making and have a large impact by helping their teams to decide what to work on.

• Learn from a global network of professionals. We have a large, diverse team of analysts, data scientists and product managers that you will work with and learn from.​​​​​​

Project Analyst (Business Management Support)

· Bachelor Degree in a related field

· Proven experience in strategy development, business management, and financial analysis

· Spearhead the department’s internal communication and engagement plan - assist in the planning, execution, and/or coordination of meetings, forums, and/or internal events. Responsible for regular and ad hoc senior management reporting and presentations

· Monitor and report on key performance indicators (KPIs) to track business and operational performance, and identify areas for improvement

· Oversee smooth functioning of day-to-day administrative activities with support of the department's Executive Assistant

· Support orchestration and delivery of governance mechanisms ensuring that appropriate decisions, forums and documentation are made to support running of department

· Support development and management of comprehensive business plans, including financial projections, budget, workforce and risk assessments, to support decision-making processes

· Provide leadership in project management, monitoring progress across departmental portfolio and applying corrective actions

Requirements:

· Project management experience, demonstrating the ability to lead cross-functional teams to successful project completion

· In-depth knowledge of financial markets, investment products, and regulatory frameworks

· Proficiency in data analysis tools and software for strategic decision support

· Proficient in MS Office applications such as MS Word, Excel, PowerPoint, SharePoint, and JIRA

About ACP

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

The role of a business analyst is to act as a crucial bridge between the business and the development teams, facilitating effective communication and collaboration between these two essential components of a project. This liaison is pivotal in ensuring that business goals, requirements, and objectives are clearly understood and translated into actionable plans for development, ultimately leading to the successful execution of projects and the achievement of organizational objectives.

• Create detailed business analysis, outlining problems, opportunities and solutions
• Manage, track and raise project issues and exceptions where required for approval
• Involve in the requirement study and gathering, creating mock-up, use cases, creating test cases, testing, and driving a smooth deployment and adoption, and support the ongoing operations of the project
• Assist to understanding and troubleshooting technical issues when needed
• Learn to undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs
• Write document requirements and functional specifications
• Observe industry trends and recommend new features or solutions to the product development team
• COTs Products: Lead outreach and qualifications, follow-up communications and salesforce database management
• Assist in any other duties as required by the supervisor

Job Specifications:

• Currently pursuing a Diploma or Degree in Business, Information System/technology, computer science, or equivalent
• Proficient with Microsoft Office tools like MS Word, MS Excel, and MS PowerPoint
• Effective oral and written management communication skills
• Good analytical skills
• Adaptable and flexible
• Clear communicators, smooth facilitators, and precise analysts
• A team player with good communication skills
• Self-motivated person who thrives in a fast-paced environment

Benefits

• An internship that is more than 3 months old will be entitled to 1 AL from the 4th month onwards.

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Main Responsibilities

• Responsible for build activities to design, implement, and maintain core solutions within SAP systems and with other enterprise applications in Finance domain in TR APAC.
• Require a deep knowledge of SAP Finance and Controlling, as well as a strong grasp of enterprise architecture and integration principles.
• Support on demand assessment and analyze the impact of new solutions on Business and IT processes.
• Focus on project activities which include planning, effort estimate (internal / external resources), alignment with business leads and key stakeholders, key users, proper communication as well as hands-on work such as solution design, configuration, training, testing activities management, cutover and hyper care.
• Manage D2E (Demands to Enhancements) and ensure the quality of deliverables.
• Lead and drive small and medium-size enhancements for SAP changes, group initiatives, group/Zone application (eg. Group P&L Revamp, Readsoft, CONCUR, MyMarket, Anaplan, Winshuttle etc) and cross function and integration projects
• Work as Level 3 Support to resolve incidents within defined SLA if required.
• Work with SAP Support partner to identify recurring issues and resolve at root cause level.
• Document and transfer knowledge to business on how to resolve recurring issues.
• Coordinate the different actors involved in the project/demands/incidents, from IT to Business.
• Create a positive value-added relationship with all stakeholders.

Qualifications & Experience

• Bachelor’s Degree in Computer Science, Information Systems or relevant fields.
• Minimum 5 – 8 years of experience in SAP end to end implementation, integration and cross services.
• Strong functional and technical experience of SAP FICO and strong understanding of integration with SAP-SD and MM.
• Strong understanding of SAP products and services, including SAP ERP, SRM, SAP related tools and integration with other applications (HIP, API).
• Ability to manage prioritization and multiple priorities.
• Ability to work effectively with people in different zones/cultures.
• Excellent problem-solving capabilities with strong communication skills and teamwork.
• Self-motivation, ownership, driving tasks.
• Proactive, problem solver and influencing skills.
• Ability to listen/decode business needs.
• Ability to handle multiple tasks independently.
• Ability to work within stringent deadlines.
• Excellent communication skills.

The Business Analyst/Project Manager role in corporate technology is a critical function. The team is responsible for requirements documentation, project delivery, program management, domain knowledge, and collaboration with all teams involved in the software development lifecycle. The team covers all post-trade support including all middle office and back office functions: trade capture, position keeping, operations, treasury, finance, compliance, human resources, investor relations, procurement, etc. This particular role will be focused heavily on Regulatory reporting and compliance leading the MAS and supporting the MIFID reporting efforts.

Principal Responsibilities

• Project delivery of corporate technology-sponsored and business-driven projects
• Develop and document business requirements for regulatory initiatives including understanding the regulations and documentation of the interpretation and rules associated with the implementation
• Collaborate with stakeholders to gather, document, and analyse business requirements related to MAS reporting and develop technical solutions accordingly.
• Data analysis on specific requirements for technology projects
• Communication of requirements to development and testing teams
• Developing and enforcing project governance for various initiatives and ensuring consistent communication with stakeholders.
• Prepare comprehensive documentation, including functional and technical specifications,test plans, data dictionaries, and user guides.

Qualifications/Skills Required

• 7+ years of hands on experience with business analysis in financial services
• 3+ years of experience in regulatory reporting space (MAS experience a plus)
• Proven track record of hands-on project delivery experience across the SDLC at an Investment Bank, Software Vendor, Exchange or ATS, or Buy Side Firm
• Experience with development methodologies including waterfall or agile
• Experience coordinating projects across multiple teams / functional areas
• Ability to communicate at detailed levels to development teams and users and executive updates to senior stakeholders.
• Excellent attention to detail, with the ability to identify discrepancies, trends,and potential reporting issues
• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and propose innovative solutions
• Ability to thrive in a dynamic, fast-paced environment with an independent/self-starter work ethic

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg.R1871815 (Saravanan)