We are looking for a passionate and driven Communications & Engagement Manager to support Group level Marketing and be part of our expanding team.

Responsibilities:

Communications Strategy

• Develop Communication Plans: Create and implement a comprehensive communications strategy aligned with business objectives.
• Messaging Consistency: Ensure consistent messaging across all internal and external communication channels.

Writing and Storytelling

• Content Creation: Craft press releases, speeches, newsletters, and thought leadership articles to convey key messages.
• Narrative Development: Craft compelling narratives that enhance the organization’s brand story.
• Content for Campaigns: Collaborate with the marketing and content teams to create copy for campaigns, events, and promotional materials.

Public Relations (PR)

• Media Relations: Build and maintain strong relationships with media outlets, journalists, and influencers to secure positive media coverage.
• Crisis Management: Act as the point of contact for crisis communication and ensure timely, accurate messaging to mitigate reputational risks.
• Press Events: Organize and manage press conferences, interviews, and other PR-related events.

Event Management

• Event Planning: Conceptualize and execute corporate events, industry conferences, and community outreach programs.
• Event Coordination: Collaborate with internal and external stakeholders to ensure successful event execution.
• Post-Event Analysis: Measure event success through participation, feedback, and engagement metrics to improve future initiatives.

Internal Communications

• Employee Engagement: Develop and execute internal communication campaigns to keep employees informed and motivated.
• Leadership Support: Collaborate with leadership to draft internal announcements, newsletters, and updates.

Analytics and Reporting

• Feedback Mechanisms: Monitor public sentiment and collect feedback to inform future communication strategies.
• Performance Tracking: Measure the impact of communication efforts using KPIs such as media impressions, engagement rates, and sentiment analysis.
• Insights and Recommendations: Use data to inform improvements in future communication and engagement initiatives.
• Regular Reporting: Present performance reports to senior leadership and provide actionable insights.

Innovation and Industry Trends

• Stay Updated: Monitor trends in PR, communications, and engagement strategies to stay ahead of the curve.
• Adopt Tools: Leverage new communication tools and platforms to enhance efficiency and reach.

Requirements:

• Minimum 3 years & above of Communications and Engagement experience, in-house or from agency.
• Exceptional written and verbal communication abilities.
• Capable of thriving in a fast-paced, collaborative environment.
• Results-driven, detail-oriented, and adept at managing end-to-end event Management with tight deadlines.
• A team player with excellent collaborative skills across departments.
• Proficient in both English and Mandarin, with strong written and verbal communication skills in both languages as one needs to manage our English and Chinese-speaking clients and stakeholders.

Responsibilities:

• Assist the project manager with on and off site meeting pertaining to the technical issues
• Responsible for submission of Architectural samples, shops drawing and other related documents to the consultants or authorities
• Coordinate and monitor work progress at site including periodical site inspection and attending meetings during course of construction of project
• Proven problem solving and achievements work progress according to the work schedule
• Site supervision and able to coordinate well with sub-contractors, RE and RTO

Requirements:

• Candidate must at least a Post Graduate Diploma in Civil Engineering or equivalent
• Min 3 years relevant experience in the related field for this position
• Be able to work independently with minimum guidance
• Good team player, keen desire to learn, contribute, advance and progress with the company

Job Description

Supervision and co-ordination of projects. You will work closely with the Project Team and other technical professionals, regulatory authorities and contracts to ensure that all works coply fully with regulatory and clients' requirements.

Requirements

• Degree in Civil Engineering
• Certification in BCSS
• Minimum 3 years working experience
• Knowledge of Autocad and MS Projects

• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

• Plan, build and optimize infrastructure setup, design and performance.
• Manage backend information systems, including of virtual machines and virtualization platform, including of network storage, backup, Fibre channel switches.
• In-depth experience in Linux administration. Need to be expert level
• Strong understanding of High Availability setup for Linux/Windows applications (etc. webs, database)
• Strong network fundamentals – IPv4/IPv6 – addressing, NAT, Routing
• Network and Systems troubleshooting and maintenance
• Good to have disaster recovery planning and execution
• Private cloud administration experience is a must – VMWare / Hypervisor
• In-depth experience in DNS, DHCP, Proxies, Linux firewalls & network security is a must.
• Maintain and Administer Security Appliances of different projects
• Design and propose a plan that will improve the hosting service of the Data Center

• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

Responsibilities

• Design and implement robust, scalable, and efficient trading architectures capable of high-frequency trading and handling a large volume of transactions.
• Ensure the architecture supports a range of trading activities, including order matching, margin trading, and derivatives.
• Evaluate and select appropriate technologies for building a high-performance trading platform, including databases, messaging systems, and caching mechanisms.
• Develop strategies to minimize latency, enhance order execution, and implement risk management tools and protocols to mitigate system failures.
• Incorporate robust security measures within the trading architecture to protect against cyber threats and ensure data integrity.
• Collaborate closely with the product management team to ensure the trading system's architecture meets business objectives and customer requirements.
• Integrate features for audit trails, reporting, and compliance checks into the trading system.

Requirements

• At least 5-10 years of relevant experience in working with large-scale and distributed systems, specifically with expertise in Java.
• Proven track record in leading the architectural design and development of large-scale, high-performance trading systems.
• In-depth knowledge of SpringMVC, MyBatis, Maven, Git, and Spring Boot.
• Expertise in middleware and distributed systems, with hands-on experience in Redis, RabbitMQ/Kafka, Zookeeper, etc.
• Proficient in architecting and optimizing high-traffic, distributed applications.
• Exceptional problem-solving skills, ability to lead complex technical discussions, and a proactive approach to decision-making.

Job Description:

• Corporate with the constrcution manager to connect with various government acceptance departments.
• Corporate with the constrcution manager to supervise and manage the site to meet the various goals of the project.
• Corporate closely with subcontractors to monitor the progress of small towns and coordinate the work resources required by subcontractors to meet project requirements.
• Corporate with goverment personnel to conduct on-site inspections.
• Participate in weekly or monthly meetings with subcontractors to discuss work progress and corperate in preparing monthly meeting progress reports.
• Establish good relationships with all relevant parties.
• Corporate to ensure site safety and comply with the requirements of the authorities.
• Corporate to organize relevant physical and electronic documents on site engineer, etc.
• Other tasks assigned by the manager.

Requirements & Qualifications:

• Diploma / Degree or above preferably from a recognized University accredited with PEB, Singapore
• Experience with public residential projects would be advantages
• Proficient in Microsoft Office / Projects, AutoCAD
• Ability to keep a positive attitube in a fast-paced environment
• Good team player

Job Title: Application Engineer (Mechanical Background)

Department: Research & Development (R&D)

Job Overview:

We are seeking an enthusiastic and hands-on Application Engineer to join our R&D team. This role is essential in providing technical and application support for prototype integration/testing and collaborating with our sales team and distributors. The successful candidate will work with a diverse range of photonic and optical products, including optical modules, measurement instruments, and other photonic systems. This position bridges the gap between customers, suppliers/manufacturers, the R&D team, and the sales team to ensure excellent technical solutions and customer satisfaction.

Key Responsibilities:

• Customer Support: Provide pre- and post-sale technical solutions based on customer requirements and applications.
• Installation & Training: Conduct on-site installations and provide training to customers for the effective use of products.
• Mechanical Design: Design and develop mechanical mounts for optical systems and fixtures as required.
• Sourcing: Source mechanical and electronic components necessary for product integration or customization.
• Collaboration: Act as a liaison among customers, suppliers, the R&D team, and the sales team to ensure smooth project execution.
• Training: Provide internal technical training to the sales team when necessary to enhance product knowledge.
• Documentation: Prepare technical documentation, reports, and other required paperwork in a timely and accurate manner.
• Customer Engagement: Visit customers to understand their challenges, address technical issues, and identify new business opportunities.

Prerequisites:

• Educational Qualifications:
  • A minimum of a Second Upper Class Honors (or equivalent) degree in Mechanical Engineering, Electrical and Electronics Engineering (EEE), Physics, Computer Engineering, or a related field.
  • Fresh graduates with pending final semester results may apply, using their current CGPA as a reference.
• Skills and Qualities:
  • Strong mechanical engineering fundamentals, including design principles, machine elements, materials, and fabrication methods.
  • Be familiar with CAD design softwares, such as inventor or solidworks.
  • Enthusiasm for problem-solving, hands-on activities, and learning cutting-edge technologies and devices.
  • Cooperative, responsive, and effective communication skills.
  • Proactive and resourceful in sourcing and providing innovative solutions.

Additional Information:

This is an excellent opportunity for fresh graduates and professionals who are passionate about mechanical engineering and photonic systems to develop their skills in a collaborative and innovative environment. If you are detail-oriented, customer-focused, and eager to work on groundbreaking technologies, we encourage you to apply.

Job Description

• Deployment via JIRA, Job scheduling via control M, basic knowledge in jenkins, bitbucket and artifactory, and reporting.
• Ensure all documents and requirements for UAT/Production implementations are complete with correct details and comply with approval process.
• Support UAT/Production deployments for Unix/Linux/Windows platforms using Rocket Aldon LM(e)
• Check in collections to Aldon via Jenkins
• Investigate and coordinate issues encountered in Jenkins
• Assist other teams on UAT/Production deployment issues related to Aldon
• Raise requests using CRQs in remedy/ SmartIT
• Request deployment setup
• Review and perform SIT/UAT ECP deployments.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 8+ years’ experience as Release Engineer
• Knowledge/experience in Aldon LMe including setup, ECP
• The successful candidate will have experience with source control tools, setting up servers, working with MQ, CI/CD Tools, build tools etc.

EA Number: 11C4879

We are looking for an Electrical Engineer with 2-5 years working experience who would have the following experience / knowledge/ qualities :-

• Basic Electrical Building Services Design knowledge
• Familiar with local codes and standards (e.g SS 568, 560 etc)
• Able to perform cable size and voltage drop calculation conforming to local codes and standards. Familiar with earthing and lighting protection works.
• Familiar with CAD software and able to make minor modification independently.
• Self-motivated individual able to lead a team of supervisors and electricians independently.
• Coordinate with Project Team to execute the works including scheduling of works for the team.
• Coordinate and support Project LEW for Power Turn ON, Testing and Commissioning.
• Project progress monitoring & updating to Project Manager
• Able to communicate and present to client on project status etc.
• Able perform Bid Estimation and submission.
• Able to perform material take off from project drawings (e.g. cable containment routing drawings, small power and lighting layout etc)

Requirements

• Min Diploma in Electrical Engineering or equivalent
• Strong technical background with sound knowledge of electrical construction works
• Proficient in MS Office (e.g Excel, Word & Power Point)
• Possess good writing, communication and interpersonal skills
• Drafting knowledge using AutoCAD is an added advantage
• Working in a “Live” process plant is an added advantage.
• Fresh Graduates are welcome to apply

We are looking for an Instrumentation Engineer with minimum 5 years experience who would have the following experience/knowledge/qualities:-

• Familiar with local and international instrument and panel installation standards
• Hands on experience in calibration of instruments
• Able to Perform Loop checks
• Coordinate with Project Team to execute the works including scheduling of works for the team.
• Self-motivated individual able to lead a team of supervisors and Technicians independently.
• Project progress monitoring & updating to Project Manager.
• Able to communicate and present to client on project status etc.
• Able perform Bid Estimation and submission.
• Able to perform material take off from project drawings (e.g Hook up drawings, P&ID, Instrument index, I/O list etc)
• Proficient in MS Office (e.g Excel, Word & Power Point)
• Working experience in “Live” Process plants is an added advantage

Job Description:

• Responsible for on-site technical and engineering matters.
• Supervise & coordinate day-to-day site works, including sub-contract works, safety and quality control.
• Site inspection & upkeep site record.
• Liaise with consultants, client etc.
• Other duties assigned by Site Manager / PM.

Requirements & Qualifications:

• Graduate Bachelor in Engineering (Civil) or equivalent.
• 3-5 years work experience in Building Construction.
• Able to work independently.
• Autodesk Revit MEP experience will be an advantage

Under limited supervision, the technician will install, service, and repair electronic equipment on board ships. You will test, adjust, and troubleshoot components, PCBs, sub-assemblies, and antennas. Load, update, and modify software. Use your knowledge of electronic theory and circuitry to address a variety of technical problems. Make intelligent use of complex schematics, and manuals to accurately achieve assignments. Upon completing the assignment, you will compose a detailed service report.

most Original Equipment Manufacturers in the Marine/ Oil & Gas industry including and not limited to: SPERRY, FEDERAL SIGNAL, SEATEL, SAILOR, FURUNO, JRC, JOTRON,DANELEC, NINGLU, SKIPPER, ORLACO,HIKVISION,AXIS, PELCO, etc

· Minimum 5 years of relevant experience

· Responsible for the planning activities within a project and organisation planning across all projects.

· Provide project Progress S curve, activity list, logic diagram (PERT , CPM), time scaled logic diagram, Bar chart, manpower histogram, resource and cost curves.

· Publish the planning weekly report of all projects and disseminate to key stakeholders.

· Overall project coordination liaising with engineering, procurement and construction team for the purpose of developing a fully integrated schedule.

· Follow through construction, commissioning, qualification and handover.

· Obtain input from project team members, contractors, suppliers and client to support the development of a baseline schedule, and subsequently to update schedule progress and forecasting.

· Use planning/scheduling principles and methods including: CPM scheduling techniques, Resource loading of schedules, Field Progress Measurement.

· Analyse critical path and highlight to project team.

· Coordinate and support the preparation of monthly spending plan curve.

· Provide a regular management update on the progress of the major activities in process improvements and quality improvements

· Any other tasks as assigned by your Superior/s

• To handle the full spectrum of project management
• To lead a site Management team to complete the project on time and within budget
• To inspire and motivate the site team to work effectively and efficiently
• To enforce appropriate measures so as to comply with the required standard of safety in execution of tasks.
• To drive high productivity on site using relevant cost saving methods at all times.
• To ensure that the documented Quality and workplace health and safety (WHS) policies are effectively implemented, maintained and reviewed.
• To ensure the Project Quality and WHS objectives are being met and any discrepancies are being addressed immediately.
• To ensure that the overall phases of the project is effectively coordinated and organized.
• To liaison with the client, consultant, suppliers (sub-contractors) and other relevant authorities on management issues pertaining to the project.

Requirements:

• Degree / Diploma in relevant Engineering discipline.
• Must have at least 5 years of post-graduate experience in project management
• Ability to handle Projects independently.
• Ability to display initiative in execution of tasks and being pro-active in the delivery of tasks
• Dealing professionally in managing tasks and consistently meet tight deadlines
• Attention to details and good problem solving skills

• Collaborate closely with the Technical Director and Project Manager to manage projects related to structural investigations in the Civil Engineering field.
• Conduct inspections and structural investigation tasks.
• Supervise and train staff and workers on testing procedures.
• Prepare detailed reports for the Senior Engineer for submission.
• Monitor project progress and ensure timely completion of tasks.
• Coordinate with lab personnel, clients, and SAC representatives to maintain proper equipment handling and adherence to ISO 17025 standards.
• Perform construction material testing in the laboratory, interpret results, and prepare comprehensive reports.

• 7+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

• 5+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

Who are we?

We are the University of Cambridge presence in Singapore, Cambridge Centre for Advanced Research and Education in Singapore (CARES). Our activities are sponsored by the National Research Foundation, as part of CREATE, and hosts several research collaborations between University of Cambridge, Nanyang Technological University, National University of Singapore and various industrial partners.

Our team is comprised of world-class scientists and engineers working in a vibrant, fast-paced environment with great opportunities for knowledge and skills development. Our researchers are developing solutions to reduce the environmental impact of industry in Singapore and around the world. Further information on our activities can be found at www.cares.cam.ac.uk.

Who are we looking for?

We are looking for a proactive and creative individual to provide hands-on support to the Communications and External Affairs Manager. The intern will assist with various projects that communicate CARES’ work to internal and external audiences. This is a fantastic opportunity for someone eager to gain practical, hands-on experience in science communication, digital media, and event coordination. This post is for a minimum of three months, starting February 2025.

This role is ideal for a student or recent graduate interested in Communications, Marketing, Public Relations or a related field. We welcome applications from candidates enrolled in a STEM field wanting experience in communications.

Key responsibilities:

Content and Social Media Support

· Assist in drafting and editing content for newsletters, social media posts, website and intranet updates.

· Support the creation of internal and external graphic assets using tools like Canva, Adobe Illustrator, and Adobe Premiere Pro.

Event Coordination

· Provide logistical support for in-person and virtual events, including liaising with vendors, preparing graphic materials, and coordinating event setups to ensure smooth event execution.

· Perform post-event follow-ups.

· Support the Communications and External Affairs Manager with organizing the annual event schedule and budgeting expenses for upcoming events.

· Attend relevant events to promote CARES and our research.

Administrative Assistance

· Assist in compiling scientific reports and preparing slides as needed.

· Perform any other admin and operations-related tasks as needed.

Desired skills:

· Proficiency in LinkedIn and website content management

· Experience with Canva, Adobe Creative Suite, or similar tools.

· Good organizational and time management skills with great attention to detail.

· Good command of English with solid writing skills.

· Proactive, adaptable and eager to learn!

This a full-time internship based in the CREATE Tower at NUS University Town, Singapore.

How to apply?

Please apply by uploading your CV to https://jobs.swagapp.com/jobs/cambridge-cares-communications-intern. If you have any questions, please feel free to reach out to the HR team at [email protected]

Meta is seeking experienced Front End Software Engineers to join our product teams. As a member of our team, you will play a vital role in crafting user experience that are both delightful and effective, helping to scale the company and enhance employee productivity. You'll have the opportunity to work on projects that transform the way Meta employees collaborate, streamline business processes, and develop world-class business software.

Our product teams are responsible for building and maintaining a wide range of internal tools and applications that help Meta employees do their jobs more efficiently and effectively. From project management and collaboration tools to data analytics and visualization platforms, we're constantly pushing the boundaries of what's possible with technology.

As a Front End Software Engineer at Meta, you'll be responsible for designing and implementing intuitive and user-friendly interfaces that make it easy for employees to access the information and tools they need to do their jobs. You'll work closely with our product managers, designers, and back-end engineers to ensure that our products are not only visually appealing but also highly functional and scalable.

If you're passionate about building software that makes a real difference in people's lives, we'd love to hear from you. Join us and be a part of a dynamic and innovative team that's shaping the future of how people connect and work together!

Responsibilities

• Build front-end frameworks that will allow other product teams to build faster and with higher quality
• Implement the features and user interfaces of enterprise products that are used by the entire company
• Identify and resolve performance and scalability issues
• Architect efficient and reusable front-end systems that drive complex web applications
• Collaborate with Product Designers, Product Managers, and Software Engineers to deliver compelling user-facing products

Minimum Qualifications

• 2+ years of experience in web technologies including HTML, CSS, and JavaScript Experience in web technologies: HTML and CSS
• Experience in writing reusable and high-performance user interface components
• Object Oriented JavaScript Frameworks experience
• Experience in architectural design for complex front-end systems
• Experience building maintainable and testable code bases, including API design and unit testing techniques
• Experience in performance debugging and benchmarking
• Experience building web applications
• Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta.
• Shipped at least one large-scale product to production, supporting millions of active users

Preferred Qualifications

• Experience with React

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

ROLE DESCRIPTION SUMMARY

In anticipation of future bids and projects in Defence and Public Security sectors, Engineering Department requires system engineers who has a track record of building, deploying and maintaining the IT infrastructure in an enterprise environment. Domain knowledge in enterprise data networks and/or cybersecurity is desirable.

The System Engineer is to assist with IT infrastructure solutions according to project requirements and drive transformation for internal/external customers by adopting established platforms. The candidate will be involved with the requirements gathering, preparation of proposals, and conduct of presentations to customers or system owners. Upon confirmation of projects, the candidate is expected to take on an active role in the definition, procurement, deployment and operations of the necessary IT infrastructure covering but not limited to server hardware, virtualisation middleware, operating system and backup solution etc. Where necessary, the candidate may be tasked to support data networking initiatives, cybersecurity implementations and other COTS deployment depending on the candidate’s technical background and interests. Therefore, a good understanding of cybersecurity principles and concepts such as network segmentation, network access controls and 802.1X is desirable.

KEY ACTIVITIES AND RESPONSIBILITIES

As an IT Infrastructure System Engineer, you are accountable for:

· Assist project or team leads in evaluating and recommending the appropriate IT infrastructure products (commercial or open source) that will meet project or customer requirements

· Take charge or support the deployment of said products, including integration and testing activities at the System-as-a-whole level

· Work with engineers from other disciplines (e.g. software, cybersecurity, integration) in the delivery of turn-key systems or proof-of-concept (POC) initiatives

· Monitor the health of infrastructure services and perform availability management for servers and its services, and assist in the resolution of operational issues

· Create & maintain technical documentation on Operations / Audit Best Practices, troubleshooting & related solutions knowledge base

· Manage the system recovery process (backup/restore of Infrastructure services and critical production server data and image) and assist in preparing incident reports in the event of outages

· Participate in failover or disaster recovery exercises of the IT infrastructure when required

· Deploy security fixes on Infrastructure services in accordance to enterprise vulnerability and patching strategy

· Administer servers, VMware/Hyper-V platforms and domain controllers/LDAP servers.

· Participate in the optimization of system performance and system capacity planning.

· Support deployment/configuration tasks of Cisco switches and network firewalls (Check Point / Fortinet / Palo Alto)

KEY KNOWLEDGE AND EXPERIENCE

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

· Degree in Computer Science, Information Technology or related disciplines

· At least five years of relevant IT experience in designing (not mandatory but preferred), deploying and managing IT infrastructure systems.

· Required knowledge and experience with Windows Server 2k16/2k19, Linux, VMware/Hyper-V virtualization, and Azure Cloud

· Knowledge of infrastructure best practices, system technologies, operation processes and system engineering methodologies

· Working knowledge of cybersecurity technologies will be desirable

· Technical certification in cybersecurity, network or system technologies, such as CCNP, Microsoft Certified: Azure Administrator Associate, VCP (VMware), VMCE (Veeam), OSCP, SSCP etc. will be advantageous.

· Good written and oral communication skills

· Motivated team player with a keen eye for details, but able to work independently as well when required

· Candidate should also be willing to explore new technical domains in order to have a holistic technical view of the digital transformation landscape

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

As an Infrastructure Support Engineer, you will be responsible for ensuring the smooth operation and support of our IT infrastructure. You will focus on end-user computing, account management, and asset management within our organization. The ideal candidate will have a strong understanding of Microsoft 365 and possess excellent problem-solving and communication skills.

Responsibilities

Microsoft 365 Administration:

• Administer and support Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
• Configure, manage, and troubleshoot user accounts, licenses, and permissions within Microsoft 365.
• Assist with deployment and migration projects involving Microsoft 365.

End User Computing Support:

• Provide technical support for end-user devices, including desktops, laptops, and mobile devices.
• Troubleshoot and resolve hardware and software issues related to Windows OS and Office applications.
• Ensure users have the necessary tools and resources for effective productivity

Account Management:

• Manage user accounts within Active Directory and Microsoft 365, including onboarding and offboarding processes.
• Implement security best practices for user accounts, including role-based access controls and password management.

Asset Management:

• Maintain an accurate inventory of IT assets, including hardware, software, and licenses.
• Assist in procurement and deployment of IT assets according to company policies and budget constraints.
• Perform regular audits of IT asset utilization and compliance.

Documentation and Reporting:

• Create and maintain technical documentation for processes, configurations, and troubleshooting procedures.
• Provide regular reports on system performance, asset status, and support activities.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience in IT support, particularly in infrastructure support and end-user computing.
• Strong knowledge of Microsoft 365 services and administration.
• Familiarity with Active Directory and user account management.
• Proficient in hardware and software troubleshooting for various operating systems.
• Experience with asset management tools and methodologies.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a proactive attitude.

As the IT Operations Engineer for this project, you will play a critical role in overseeing and managing the operational aspects of our systems deployed in the government's commercial cloud environment. This position requires technical expertise in cloud technologies, and a good understanding of government regulations and compliance standards. You will be responsible for ensuring the smooth operation, security, and efficiency of our cloud-based systems while adhering to strict government guidelines.

Roles & Responsibilities:

Cloud Infrastructure Management:

• Manage the day-to-day operation of our government's cloud infrastructure on the Commercial Cloud (GCC) platform.
• Oversee the deployment, configuration, and maintenance of cloud services to meet the needs of government agencies.
• Ensure high availability, scalability, and performance of cloud resources to support critical government operations.

Security and Compliance:

• Implement and enforce security best practices to protect government data and systems on GCC.
• Stay updated on government regulations, compliance standards, and security protocols relevant to cloud computing.
• Conduct regular audits and assessments with vendors to ensure compliance with regulatory requirements and industry standards.
• Collaborate with procurement and legal teams to ensure compliance with government procurement policies and procedures.
• Provide support for any system security review and audit activities and implement follow-up actions recommended by auditors/consultants to maintain and enhance the security of the systems.

Performance Monitoring and Optimization:

• Monitor and manage capacity utilisation and performance of Cloud compute resources, virtual appliances and services to identify opportunities for optimisation.
• Implement strategies to improve efficiency, reduce downtime, and enhance overall system performance.
• Proactively address issues and implement solutions to mitigate risks and ensure uninterrupted service delivery.

Vendor Management:

• Liaise with cloud service provider and vendors to manage service level agreements (SLAs), and vendor relationships.
• Work with vendors to assess, plan, co-ordinate and implement the appropriate technology changes, updates and refresh when products are reaching end-of-life.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 3-4 years of experience in managing IT operations for cloud environment.
• Proven experience in managing cloud-based infrastructure, preferably in a government or regulated environment.
• Strong understanding of cloud technologies, such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
• Good knowledge of government regulations, compliance standards (e.g. ICT&SS Management, Digital Service Standards), and security frameworks.
• Experience working with teams in a fast-paced and dynamic environment.
• Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Strong analytical and problem-solving skills with a focus on continuous improvement and innovation.

Additional Information:

This position may require security clearance and adherence to strict confidentiality protocols due to the sensitive nature of government data and operations. Flexibility in working hours and occasional travel may be required to support system maintenance, upgrades, or emergencies.