We are hiring an Operations Executive for a well reputable Drybulk company in Singapore.

The role-

• Vessel type: Supramax and Handysize
• End to end operations

We are looking for-

• 1-2 years of experience in the Drybulk shipping industry
• Driven, ambitious and willing to learn
• Team player as you will be working closely in a team
• graduate in Maritime studies

What you will get-

• competitive market remuneration
• flexible working arrangements
• a strong team to build your experience in Drybulk Operations
• good prospective career progression

If this sounds like you, apply to this role and you will be reached out confidentially if your profile is suitable for us.

Mon to Fri: 9am to 6pm

Responsibilities:

• Organize and schedule meetings and events

• Carry out clerical duties, including answering phones and preparing documents

• Maintain stock sheet

• Coordinate and liaise with suppliers and store on delivery arrangement

• Make bookings with transporters for delivery to site

• Liaise with fabricator based on cutting list for the materials

Requirements:

• Good organizational and communication skills

• Proficient with using Microsoft office suites

• Good time management skills

Job Description

• Liaise/follow up with property agents for expat housing related matters (including minor repairs for the house.)
• Process claims application for expatriates via BIPO.
• Manage proper aircon servicing contract records with appointed Master Aircon vendor.
• Review and processing of invoices (e.g. aircon contractor, handyman, laundry services, furniture rental etc.).
• Ensure proper update of rental listing and records for accurate monthly rental payment.
• Necessary support for Expat moving in/out of Singapore.
• Any other ad-hoc duties as per assigned

Job Requirements

• Experience in expat management (liaising with property agent, familiar with TA, coordinating minor repairs, etc) will be an advantage
• Proficient in Microsoft Office (Words, Excel, Outlook etc)
• Experience in processing invoices/payments via systems
• Basic admin knowledge

• Responsible for ensuring a positive guest experience
• Ability to courteously and efficiently interact and serve guests to ensure their satisfaction while dining, in accordance with all Company standards, policies, and procedures.
• Engage with guests as they make food and beverage decisions
• Serve food courses and beverages to guests
• Pick-up used plates and cutleries and clean tables as needed to ensure a clean dining area
• Enter orders, deliver food and beverages, process payments
• Anticipates guests’ needs, responds promptly and acknowledges all guests at all times.
• Handle guests inquiries, requests and resolving guest complains or feedback
• Achieve company objectives in sales, service, quality, appearance of facility, sanitation, cleanliness, and creating a positive, productive working environment
• Manage time effectively with minimum supervision.
• Assist the Managers and/or Supervisors in ensuring that the Steps of Service are met and executed by all restaurant staff members.
• Perform any other duties as may be assigned from time to time by the management

Requirements

• GCE ‘O’ Levels or equivalent
• F&B experience preferred (Training will be provided)
• Team player with Good Interpersonal and Communication Skills
• Able to work on a shift rotation basis, weekends and public holidays.

This position will be based in Singapore , reporting to procurement manager .

Expected to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

Procurement Operations and Data Maintenance

• Support the procurement end to end function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

Sourcing

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with quality team to understand company/s needs as well as work with our existing/new suppliers to determine company strategic alignment.

SNOP

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

Vendor Management

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree Holders with at least 5 years of working experience in end to end procurement related field in manufacturing environment

• At least 5 year(s) of working experience in related field preferably in petrochemical or polymers related industry

• Possess strong sourcing and negotiation skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Strong interpersonal and communication skills to work productively and collaboratively with multi-functional teams to achieve business goals.

• Candidates with good experience in petrochemical raw material commodity price trend analysis will be at advantage

• Familiar with SnOP process would be added point

• This position required to manage overseas vendor from China

Mon to Fri 8.30am - 5.30pm

• Permanent position, Salary up to $5,000 with attractive bonus
• Leadership skill is a MUST

Responsibilities:

• Achieve workshop turnover targets by effectively utilizing resources, including staff, equipment, tools, and procedures.
• Collaborate with Technical/Training Department to assess technician training needs, create development plans, and ensure new technicians complete necessary e-Learning within probation.
• Maintain high-quality workmanship and customer satisfaction by performing random quality audits on technician work.
• Properly manage scrap parts storage and arrange timely disposal.
• Adhere to warranty procedures as per guidelines, ensuring compliance in factory hours and FRU allocation.
• Review recurring technical, product, and quality issues regularly, coordinating with the Technical Department to resolve them.
• Conduct staff performance appraisals and counseling sessions to support improvement and achieve monthly sold hours targets.

Requirements:

• At least 6 years of relevant experience
• Nitec in Automotive Technology (light Vehicle) or higher educational level
• Certification of Motors Trade Industry is preferred

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Responsibilities:

• Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement

• Coordinate with Customer Service Coordinators to ensure accurate and timely submission of Letter of Demand (LODs)

• Negotiate with insurers on claims offers on behalf of customers (un-insured losses claims, loss of use/rental, etc.)

• Gather, analyse and present evidence/information on complex claims cases to support in getting customers a fair deal on liability judgements and claims offers

• Provide accurate and timely advices on claims offers and updates on status to Claims Advisors and customers

• Ensure timely closure of claims and escalate cases to direct manager on overdue / low insurers’ offers

• Submit Refund forms for claims due to customers and/or companies upon receiving insurers’ payment confirmation

• Provide timely updates and details of insurers’ claims payments to customers and/or companies. Ensure related reports are updated whenever there is a change in case status

• Ensure all claims document/information are organised and updated to ensure easy visibility/tracking and retrievable:

• Sort and place physical files/documents based on category and status of each claim at designated area

• Update related reports/records for on-time tracking of status.

• Submit closed cases to CSCs for secured storage. Assist in such filing where required

• Carry out claims processes diligently to achieve company’s KPIs (Claims Settlement, Accounts Receivables, etc.)

• Actively initiate/participate to improve such processes when required

• Support in updating or provision of such report(s) on bi-monthly basis or other period specified by management

Requirements:

• At least 2 years of working experience handling Motor Insurance

• Minimum GCE "O" level.

• Independent individual who is able to multi-task in a fast-paced environment

• Meticulous, committed and a strong team player.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Job Summary

Lab Executive independently performs advanced level laboratory functions with competence and minimal supervision. Support the Technology Department through all stages of product development and testing.

Reporting: Senior Laboratory Executive

Role and Responsibilities

1. Ensure all Lab Job Ticket assigned are performed accordingly and completed on time.

2. Independently and competently performs assigned tasks in a prioritized, logical, and timely manner in agreement with company laboratory and safety procedures with competence and minimum supervision

3. Tests in accordance with specifications provided.

4. Perform all core function/testing required by this position.

5. Assists in reviewing & writing of SOPs and standard test methods.

6. Enter test data and conditions into the lab system and can assemble into a simple report.

7. Capable of conducting internal R&R.

8. Troubleshoot lab equipment issues with assistance from M&E/ equipment vendor.

9. Prepare testing report

Job Requirements:

• Diploma in Chemical Engineering / Chemical Process Technology

• 3 year of related work experiences.

• Work experience in Manufacturing environment will be preferred

• Good understanding of manufacturing safety and 5S

5 days work week , 2 shift rotating by week

7am - 3pm

3pm - 11pm

General Job Description

The position is responsible for providing assistance to the Project Manager/Implementation

Manager in Implementation and Internal and External Enhancement projects. They are required to

work with various internal stakeholders (Department Managers, Operations Managers, Regional

Account Managers) and external stakeholders (Customers) in order to on board and stabilise new

businesses

Implementation Executive Key Roles and Responsibilities

1. Plan, Manage and execute implementation/on boarding of new businesses

2. Support the Program/Project Manager on various Internal and External customer projects

and initiatives by

a. Creating GANTT Charts

b. Project Flow Diagrams

c. Writing and Developing Standard Operating procedures

d. Conducting training with local branch offices

e. Managing Key progress meetings and providing regular updates to the

project/implementation stakeholders

f. Developing Report Automation

g. Electronic Data Interchange (EDI) enhancement and deployment

h. New EDI implementation with IT

i. Process enhancement

j. Create and Review Work Instruction (WI) developed by other account teams

k. Provide consultation and support on business aspects for Regional IT

Skillset Requirements

1. Proficient in Microsoft Excel, Teams, Word, Powerpoint

2. Able to learn new systems and software quickly

3. Experience in at least one aspect of freight forwarding Operations. Export or Import,

Preferable if experienced in both.

4. Detail oriented and able to manage their own schedule well.

5. Has good time management

6. Strong Team player

7. Responsible and able to work remotely to deliver key tasks completed on time

8. Good interpersonal skills

Experience and Qualifications

1. Graduated from college or university with majors in Logistics, Supply Chain, Transportation,

International Business or related majors

2. 2 years’ minimum experience in the freight forwarding/logistics industry

3. Air/Ocean Freight experience is a PLUS

Mon to Fri 8.30am - 6pm

Job Summary:

• We are seeking an experienced and skilled Marketing and CRM Executive to develop and implement marketing strategies and manage customer relationships to drive business growth and brand loyalty for our brand.

• The successful candidate will lead marketing and CRM campaigns and collaborate with cross-functional teams to achieve business objectives.

Responsibilities:

• Develop and execute marketing strategies to drive brand awareness, customer engagement, and sales growth for our brand

• Optimize CRM systems to enhance customer relationships and loyalty

• Analyze customer data to identify trends, preferences, and behaviors

• Collaborate with cross-functional teams (Sales, Product, and Communications) to align marketing strategies with business objectives

• Develop and maintain relationships with external partners, influencers, and media outlets

• Ensure brand consistency across all marketing channels and communications

• Stay up-to-date with the latest marketing technologies and tools, making recommendations for their adoption and implementation

Requirements:

• Degree in Marketing or a related field

• Minimum 3 years of experience in marketing and CRM, with a focus on luxury or high-performance brands

• Proven track record of successful marketing campaigns and CRM strategies. Meticulous and detail-oriented with a customer-first mindset

• Excellent communication, project management, and leadership skills

• Familiarity with marketing automation platforms and tools (e.g. Salesforce)

• Proficient in MS Office (PowerPoint, Excel, Word)

Mon to Thurs 8.30am - 6pm

Fri 8.30am - 5.30pm

JOB DESCRIPTION

1. Plan and execute risk-based process audits and ensure timely completion of audit assignments according to the annual audit plan.

2. Assess adequacy and effectiveness of internal controls, and compliance with policies and procedures.

3. Gather relevant audit evidence and document in audit working papers to support audit findings and conclusion.

4. Identify control gaps and make practicable recommendations to mitigate risks, improve the processes and strengthen the internal controls.

5. Prepare draft audit report and communicate with process owners and key stakeholders on audit findings and recommended action plan.

6. Monitor and follow up on the implementation of audit recommendation and agreed action plan.

7. Engage internal stakeholders for process improvements and control enhancements. 8. Any other duties as and when reasonably assigned by the Management

REQUIREMENTS

 Diploma/ Degree in Accountancy or equivalent professional qualification.

 Minimum 2 years of relevant experience in internal audit and/or financial, operational, compliance audit.

 Good knowledge of internal control and risk assessment framework.

 Meticulous self-starter with good analytical and problem-solving skills.

 Strong interpersonal skills with proven ability to build good working relationship with all levels of stakeholders.

 Good team player with the ability to work independently and to meet timeline.

 Knowledge and experience with Audit Analytics Software will be an added advantage.

 Entry Level with keen interest to establish a career in internal auditing are welcome to apply

 This role may require to communicate with China

Mon To Fri 9am to 5.30pm

• Permanent position, Salary up to $5,000 with attractive bonus
• Leadership skill is a MUST

Responsibilities:

• Achieve workshop turnover targets by effectively utilizing resources, including staff, equipment, tools, and procedures.
• Collaborate with Technical/Training Department to assess technician training needs, create development plans, and ensure new technicians complete necessary e-Learning within probation.
• Maintain high-quality workmanship and customer satisfaction by performing random quality audits on technician work.
• Properly manage scrap parts storage and arrange timely disposal.
• Adhere to warranty procedures as per guidelines, ensuring compliance in factory hours and FRU allocation.
• Review recurring technical, product, and quality issues regularly, coordinating with the Technical Department to resolve them.
• Conduct staff performance appraisals and counseling sessions to support improvement and achieve monthly sold hours targets.

Requirements:

• At least 6 years of relevant experience
• Nitec in Automotive Technology (light Vehicle) or higher educational level
• Certification of Motors Trade Industry is preferred

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Leasing Executive (Sales)

Responsibilities

• Identify and prospect for potential tenants through market research, networking and outreach
• Negotiate lease terms for new leases and renewals
• Finalise lease agreements and other leasing-related documentation
• Conduct competitive market research and analysis to understand current trends in the commercial property industry
• Liaise with tenants and building occupants on leasing and tenancy related matters

Requirements

• Diploma in Real Estate, Business or any other relevant disciplines
• Preferably with 3 years of experience in commercial leasing
• Good negotiation and communication skills
• Ability to build rapport with diverse stakeholders
• Fresh graduates are welcome to apply for entry role

Interested applicants may apply, alternatively you may send in your CV to [email protected]

Bexlyn Chiu

R1985241

EA24C2366

Looking for a Bookeeper ( familiar with Japanese accounting standard)

- Raise Purchase Invoices

- Recording financial transactions,

- Reconciling accounts, and processing invoices.

- Handling payroll,

- Managing accounts payable and receivable, and assisting with financial reporting.

Proficiency in accounting software, in Money Forward / Yayoi / Xero

Part time / Full time welcome

Location: Suntec area

Basic + VB

EA to CEO

Job Summary:

We are looking for a dynamic and highly organized Executive Assistant to provide comprehensive high-level support to our CEO, serving as a liaison between the CEO and internal/external stakeholders. This role demands superior organizational skills, attention to detail, discretion, and the ability to handle a variety of tasks, ensuring the CEO’s office operates efficiently and effectively.

Key Responsibilities:

1. Executive and Administrative Support:
   • Manage and optimize the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements.
   • Prepare reports, presentations, briefs for meetings, and meeting of minutes.
   • Act as a gatekeeper for the CEO, handling correspondence and inquiries
   • Handle sensitive information with the utmost confidentiality.
2. Project Management:
   • Assist the CEO in managing and tracking key projects and deliverables.
   • Lead and coordinate special projects as assigned by the CEO.
   • Perform research and provide analysis on topics as directed by the CEO.
   • Monitor project timelines and deliverables, ensuring alignment with company goals.
   • Coordinate across departments to ensure alignment with the CEO’s priorities, and to drive project success.
3. Meeting Management and coordination:
   • Schedule, organize and attend meetings, taking minutes and following up on action items.
   • Assist in the preparation of meeting agendas, documentation, and follow-ups.
   • Ensure the CEO is well-prepared for all meetings and engagements with necessary materials and information.
4. Travel and Event Coordination:

• Plan and arrange complex travel itineraries, including flights, accommodations, and ground transportation.
• Organise and manage events, both internal and external, in support of the CEO’s initiatives.

1. Communication Management:
   • Serve as the primary point of contact for internal and external stakeholders on matters related to the CEO.
   • Draft and edit correspondence, emails, and presentations manage communications on behalf of the CEO.
   • Ensure consistent and clear communication. Communicate on behalf of the CEO with shareholders, clients, partners, and employees.
   • Represent the CEO in meetings and events when necessary.
2. Operational Excellence:
   • Identify and implement process improvements to enhance the efficiency of the CEO’s office.
   • Develop and maintain systems to track key metrics and performance indicators.

7. Confidentiality:

• Handle sensitive and confidential information with discretion and professionalism
• Ensure security and confidentiality of information relating to the CEO’s responsibilities.

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Extensive experience as an Executive Assistant, Chief of Staff, or in a similar role.
• Superior organizational and time-management skills.
• Ability to manage multiple priorities and work under pressure.
• High level of discretion and professionalism.
• Proficiency in Microsoft Office Suite and other relevant software.

Preferred Skills:

• Strong project management capabilities.
• Experience with strategic planning and business operations.
• Ability to work independently and collaboratively.
• Exceptional problem-solving skills and attention to detail.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job Scope:

• Identifying new market opportunities to support the Company’s growth. Generate leads through cold calling, networking, and other prospecting
• Meeting and exceeding targets in assigned territories
• Negotiate contracts and close deals to achieve sales targets.
• Attend meetings with customers on their needs and requirements
• Prepare quotations, follow up and close sales
• Visit prospective and new clients to offer the company’s full range of services
• Report regularly to your superior on market/customer/sale movements
• Prepare both technical and commercial proposals for tender.
• Follow up for sign Commercial tenders and proposals
• Following up with clients on overdue accounts or disputes.
• Cultivate and maintain strong relationships with potential and existing clients, partners, and stakeholders.
• Any other duties/assignments from time to time by the immediate superior/or the management

Requirements:

• Minimum Degree in Engineering or Business Administration or equivalent
• Proficient in Microsoft Office applications (Word and Excel)
• Excellent communication, organizational, and problem-solving skills
• Must be able to work independently and be a self-starter
• High sense of urgency and good time management to prioritize tasks
• There would be an opportunity to travel to our offices in other countries to learn.

Operations Executive / Trade Support

This role offers professional career development opportunities with renowned global Agri-commodities trader, Agrocorp International Pte Ltd (Agrocorp). The Company has a significant presence in the primary origination and buyer markets such as Canada, West Africa, China, Turkey, the Middle East, India, Bangladesh, and Vietnam among many others. With more than 3 decades of active engagement in the market driven by solid values, a clear vision, and a nice culture, we seek to strengthen further our commitment towards being a responsible global player in nourishing an ever-changing world. To support us in this high-priority function, we are looking for a talented and experienced professional to be based in our Singapore HQ to take on the role of:

Key responsibilities of this role entail:

• Able to prepare a full set of shipping documents by Letters of Credit and contractual requirements.
• Ensure shipping documents, including Letters of Credit, are set up/received on time as per contracts and for negotiation.
• The capability to handle shipments by bulk vessels is required.
• Work closely with the Team head, Traders, Origination desks, and Shipping desk.
• Supervising and coordinating operations activities.
• Provide leadership and guidance to the Team and be involved in executing high-risk, large-value contracts in a very hands-on way.

Required Experience/Background

• A minimum GCE ‘A’ level/Diploma in International Trade in Import & Export would be an advantage.
• 4 to 6 years of experience in an Agri-Business/Trading Company (ideally dealing with soft commodities).
• Strong communication skills.
• Good working knowledge of MS Word & Excel.
• Knowledge of GAFTA and FOSFA will be an advantage.
• Intensive experience in ICC rules for Letters of Credit is compulsory.
• Knowledge of Incoterms and International trade.
• Good understanding of commodity trading.
• Strong attention to detail, organized, analytical mind, independent thinker.

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

JOB DESCRIPTION

1. Plan and execute risk-based process audits and ensure timely completion of audit assignments according to the annual audit plan.

2. Assess adequacy and effectiveness of internal controls, and compliance with policies and procedures.

3. Gather relevant audit evidence and document in audit working papers to support audit findings and conclusion.

4. Identify control gaps and make practicable recommendations to mitigate risks, improve the processes and strengthen the internal controls.

5. Prepare draft audit report and communicate with process owners and key stakeholders on audit findings and recommended action plan.

6. Monitor and follow up on the implementation of audit recommendation and agreed action plan.

7. Engage internal stakeholders for process improvements and control enhancements. 8. Any other duties as and when reasonably assigned by the Management

REQUIREMENTS

 Diploma/ Degree in Accountancy or equivalent professional qualification.

 Minimum 2 years of relevant experience in internal audit and/or financial, operational, compliance audit.

 Good knowledge of internal control and risk assessment framework.

 Meticulous self-starter with good analytical and problem-solving skills.

 Strong interpersonal skills with proven ability to build good working relationship with all levels of stakeholders.

 Good team player with the ability to work independently and to meet timeline.

 Knowledge and experience with Audit Analytics Software will be an added advantage.

 Entry Level with keen interest to establish a career in internal auditing are welcome to apply

 This role may require to communicate with China

Mon To Fri 9am to 5.30pm

Job Scope

• Identify and prospect new business/clients via sales/cold-calling and sales activities.

• Generate new sales leads, contract negotiation and sales closure.

• Responsible for delivering expected sales revenue target and profitability.

• Attend to customers feedback/ complaints and follow up with high-quality after sales services.

• Act as the customers' main point of contact, by liaising closely with the relevant departments to ensure that their queries, problems, or issues are deal with appropriately.

Job Requirements:

• Min. 2 years of Sales / Business Development/ Account management experiences across freight forwarding industry.

• Experience in any vertical market and strong knowledge in Freight Forwarding (Air & Sea) is preferred.

• Demonstrable track record of over-achieving sales target is a plus.

• Have relevant experiences on operation work in Air or Ocean operation department will be at advantage.

• Fast learner and passion in sales.

• Excellent knowledge of MS Office and good presentation skills.

Mon to Fri 8.30am - 6pm

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

• Salary up to $5,000 with Bonus
• Location at Ubi
• Customer Service experience is a MUST

Responsibilities:

• Build and maintain long-term relationships with leasing clients, serving as the primary point of contact for all service needs.
• Proactively assess customer satisfaction, address concerns, and implement solutions to enhance service experiences.
• Ensure seamless service delivery, including timely vehicle maintenance and adherence to customer service standards tailored to the leasing business.
• Conduct surveys and present findings to guide service enhancement strategies.
• Lead initiatives like loyalty programs, appreciation events, and customer engagement programs to foster client loyalty and community building.
• Provide training and coaching to staff on customer service standards, effective communication, and problem-solving techniques.

Requirements:

• At least Diploma in Business related field
• Minimum 3 years of experience in customer service or customer relationship management

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

Working hours: Mon to Fri, 9am to 6pm

Job Description:

• Answering phone calls and some administrative duties
• Distribute and manage incoming and outgoing mail including arranging courier requests
• Management of pantry supplies, office consumables, ordering, monitoring, and replenishing all supplies
• Leading and maintenance of all office facilities including but not limited to photocopiers, lighting, aircon, security, pantry equipment, carpet cleaning, office cleanliness and etc
• Assist in staff training and development activities
• Conduct Client due diligence (CDD) procedures and record documentation
• Data entry and verification of data.
• Other administrative duties required by the Company’s Management

Job requirement:

• Good interpersonal and communication skills
• Good computer skills
• Possess initiative, pleasant personality and able to work as a team member
• Detailed oriented, analytical, and able to serve with passion
• Meticulous attention to fine detail and able to work to tight deadlines and multi-tasking
• Independent and self-motivated
• Ability to organize and prioritize work with minimum supervision