Responsibilities: 

• Providing solutions and engage technical conversations with end users for issues.
• Performing analyses on efficiency and integration, influence technology strategies and decisions with a high-level of expertise and knowledge.
• Reporting to management on development, implementation, and progress.
• Collaborating with development teams and departments, as well as incorporating user feedback.
• Managing support teams and evaluating performance metrics. 
• Ensuring that services are delivered on time and within budget. 
• Managing software and hardware installations and upgrades. 
• Overseeing the infrastructure and security of the system. 
• Maintain, drive, supervise and implement robust technical standards, systems and processes 
• Provide direction and support to ensure compliance with relevant legislative specifications and standards

Requirements: 

• A bachelor's degree in computer information systems, management information systems, or similar.
• Extensive experience in technical management, preferably in a related industry.
• Extensive experience in collaborating with development teams and users.
• Ability to diagnose faults, oversee user-testing, and implement required changes.
• Ensuring optimal hardware and software functionality, as well as network security.
• Exceptional communication and interpersonal skills

About Activants

Activants helps companies in their digital transformation journey by designing and delivering process automation to improve business performance and increase customer satisfaction. Headquartered in Singapore, Activants specializes in the implementation of business process management, robotic process automation, ML-powered document capture and document management for government, insurance and financial institutions. Our solutions include accounts payable and accounts receivable automation, certifications and accreditations system, customer on-boarding, incentives and grants management, scholarship and awards management system, and insurance claims system.

Project Manager

We are looking for qualified Project Manager who can plan, execute, and finalize projects according to strict deadlines and within budget while ensuring the customer’s satisfaction. This includes planning for resources and coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. The Project Manager will also define the project’s objectives and oversee quality control throughout its life cycle.

Project Manager Responsibilities:

1. Project sizing and project scoping
2. Prepare tender proposal and quotation
3. Produce proof of concept and prototype
4. Manage and lead IT project team using Agile Method
5. Track project milestones and deliverables
6. Liaise and coordinate with both external and internal parties to ensure smooth running of IT projects
7. Conduct requirement analysis, project monitoring, status tracking, testing, training
8. Perform presentation, user walk-through, reporting, documentation, minutes writing
9. Define project success criteria and disseminate them to involved parties throughout project life cycle
10. Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work
11. Build, develop, and grow any business relationships vital to the success of thr project
12. Identify and resolve issues and conflicts
13. Ensure a match between customer expectations and delivery
14. Pro-active in attending to client’s needs, respond to customer’s feedback and request promptly
15. Ensure high level of customer satisfaction

Project Manager Requirements:

1. Diploma or higher
2. Certifications in PMP or ScrumMaster or equivalent
3. Experience in Healthcare project is a plus
4. Experience at working both independently and in a team-oriented, collaborative environment is essential
5. Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
6. Great interpersonal skills, excellent verbal and written communication skills
7. Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
8. Must be service oriented, able to build rapport with customers and willing to go the extra mile
9. Familiar with web and mobile development technologies
10. Resourceful, adept at conducting research into project-related issues and products
11. Strong time management skills and able to complete tasks on schedule

Employment Benefits:

1. Five day work week
2. Performance bonus
3. Flexible working arrangement
4. Hospitalisation and outpatient insurance
5. Birthday voucher
6. Professional training
7. Quarterly team building activity
8. Staff recognition and awards

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.