Job Duties:

The Service Lead is accountable for:

Performing all run activities in respect of the company's process, ensuring:

• The team respects the SLA (changes, incidents, requests)
• Appropriate reaction, in line with the severity of an incident or escalation.
• ITS ITIL process is dully followed (change, incident, problem management).

Handling escalation on actions from Production Engineers Level 3 (incident, request, change)

• Escalates to management if needed
• Check if Knowledge was shared within the team and perform filed sessions.
• Enable coordination with other team (AS, Infra, Network, Build….)
• Create PSS post major incident and when improvement topic requires it

Continuous improvement of service provided by Production Engineer L2 / L3

• Enable and encourage Improvement spirit within the team by being a role model on that topics
• Ensure the team has proper time slots to make the ongoing improvement
• Promote automation / Innovation

Managing knowledge in coordination with AS community in Paris and London

• Trains Production Engineers on transferred activities for his business line (production of the applications)
• Proactively liaise with third party teams to bring trainings, documents, sharing session with ‘his’ own team.
• Controls that Knowledge database is regularly updated

Driving the most complex operations & ensures they are well prepared by Production Engineers (involvement on DRP test, WIP, major incidents etc…).

• Act as global coordinator during DRP / WIP / main events.
• Review of major releases roadmaps with the team
• Ensure post checks are documented, performed and report is shared

By delegation from the Service manager:

Controls quality of the RUN activities for all applications of his Business Line

• Recurrent incident
• Respect of SLA
• Reports / Documentations are built with high quality
• Role model in term of mindset: CI and proactive enhancement

• Proposes initiatives to improve efficiency of production Engineer L2 and ensure a continuous ‘up skilling’ of L2

• Respect priorities and short/long term tasks given by Service Manager.

• Regular feedback with Service Manager are key role.

Working Hours and Shift Organization:

• Service Lead is expected to work in shifted time to be able to be onsite at the time its clients (in Paris generally) are working. Expected timings would be 2pm to 11pm Sgp time
• Few times a year, Service Lead will be required to coordinate major events (DRP or other) on site during weekends.
• Service Lead might be escalated during non-office hours

Legal and Regulatory Responsibilities

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Job Requirements:

• Strong leadership abilities with ability to do efficient multitasking
• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process
• Client Oriented with Strong Relationship management.
• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)
• Coordination and decision taking capabilities during crisis situations.
• Ability to work under pressure
• Infrastructure or Application support hands on experience of 4-6 years’ mandatory
• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow
• Understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, scheduler, MQ, Ctrlm)
• Technologies and/or Applications background with ability to grasp impact and interdependencies

Interested applicants please send your resume in MS Words format and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Permanent, Teck Whye , 830am-6pm, 5.5days (alternate Saturday half day)

Our client

30 Years Old Reputable facility management company.

Job scope

• To lead a team of lift technicians for lift breakdown repair n maintenance n supervise contractor for lift upgrading
• To manage general lift matters including smooth operations of the lifts, general repair n maintenance
• To attending to breakdowns; troubleshooting of the lift

Requirements

• Diploma in Mechanical / Electrical Engineering or Engineering equivalent
• 2 years’ relevant experience in lift industry
• Bilingual

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Job Description

• Industry/ Organization Type: Manufacturing (Electronics)
• Position Title: Regional Sales Manager / Sales Manager (Regional)
• Working Location: Orchard
• Working Hours: 5 days (9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + Transport Allowance + Commission + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• In charge of coordinating Franchise and non-Franchise product line Sales in Thailand and Malaysia
• Personally handle Franchise and non-franchise sales in Singapore by arranging meetings with local customers (EMS/OEM) in Singapore, Batam and JB
• Have connections to the correct departments in the OEM/EMS to promote products
• In charge of pushing sales with the customers (OEM/EMS) once the product lines have been designed into the AVL
• Identify new projects and new opportunities with customers in relevant industries
• Explore business opportunities, gather market info and expand product market share
• Cold call and identify new customers to work on
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Degree in Electrical Engineering or related discipline
• 4-5 years of relevant working experience in the Electronics industry
• Regional management experience is a must
• Able to travel overseas on short notice

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65901 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Senior Manager – IT EUC

Our client is looking for an experienced EUC specialist to lead, develop and oversee the daily operations of the IT helpdesk team and ensure strict adherence to SLAs.

Responsibilities:

• Lead, mentor and manage the IT helpdesk team and oversee outsourced vendors to ensure services are delivered in accordance to SLAs.
• Ensure that outsourced vendors prioritize and assign helpdesk tickets based on urgency, impact and available resources.
• Collaborate with outsourced vendors to develop, implement and refine helpdesk processes and procedures to improve service delivery and user satisfaction.
• Provide hands-on technical support for complex and/or high-priority issues – act as an escalation point for the helpdesk team.
• Lead and/or participate in IT projects that impact the helpdesk and/or end-user support to ensure successful implementation and adoption.

Requirements:

• Degree in Information Technology, Computer Science/Engineering or related fields.
• Ideally at least 10 years of experience in IT support with at least 5 years as a manager overseeing IT helpdesk and/or onsite support for organizations with over 1,000 employees.
• Strong knowledge of helpdesk ticketing systems, remote support tools and IT Service Management (ITSM) frameworks (e.g. ITIL).
• Excellent leadership and people management skills – able to motivate and develop teams.
• Highly knowledgeable in the best practices and processes required for helpdesk and/or onsite support.

Location : North Singapore

Kindly indicate your current/last salary details and your notice period

If the above speaks to you, we’d love to hear from you. Please send in your updated CV to [email protected] (Ezmir, Reg No: R22105085) if you feel there is a fit with your experience and interest. You may forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Location: Ang Mo Kio

• Conduct market research to identify new opportunities for sales
• Set up meetings with potential clients
• Conduct presentations on products and services to proposed solutions to clients leading to deal closure.
• Reporting of sales forcast and performance
• Participate in exhibitions, conferences or external events.
• Handle customer complaints or objections or feedbacks
• Work with pre-sales, delivery , support, partner alliance, and marketing team for improvements.

Requirements:

• At least 5 years of experience in Sales and leading a team.
• Experience in Government and/or Enterprise sector will be an added advantage.
• Technical hands-on experience in delivering IT services
• Hands-on experience with Salesforce software is a plus
• Excellent communication skills and relationship building skills.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities:

• Ensure projects are delivered on-time, within scope, and budget.
• Define project scope and objectives with relevant stakeholders, ensuring technical feasibility.
• Allocate resources and develop detailed project plans to track progress.
• Manage changes to project scope, schedule, and costs.
• Measure project performance and report to management as needed.
• Build and maintain client and stakeholder relationships.
• Identify and manage risks related to schedule, cost, and performance.
• Track progress and ensure the successful completion of short and long-term goals.
• Develop leadership skills through ongoing practice.

Requirements:

• Bachelor’s degree in Data Science, Computer Science, Engineering, or related field.
• Expertise across all project lifecycle stages (planning, requirements, design, testing, rollout, and transition).
• Experience managing information systems projects.
• Strong understanding of data analytics and ethical AI.
• Defence sector project experience is a plus.
• PMP/CITPM certification is a plus.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,000 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• In charge of overall supervision for Milling & Patching team
• Decision making for equipment and team allocation
• Build a diverse team with different talents and responsibilities
• Attend meetings with customers and clients
• Convey complex thought processes clearly and concisely
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with Land Transport Authority (LTA) or Strategic Planning Policy Group (SPPG)
• Project management experience is required
• Proficient in MS Office
• Ownership of a class 3 driving license is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65827 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Location: East (Near Bedok MRT)

Salary: $7,000 - $9,000

Key Responsibilities:

• Develop and oversee cybersecurity measures.
• Evaluate IT needs and improve systems for productivity, security, and efficiency.
• Recommend upgrades and enhancements to top management.
• Schedule and supervise IT projects (upgrades, migrations, system updates, and outages).
• Assist in managing IS team members, including performance evaluation and guidance.
• Identify IT training opportunities and develop classes for employees.

Requirements:

• Bachelor's Degree in Computer Science/Information Technology or equivalent.
• 3 years of experience in cybersecurity practices and compliance.
• Experience in security risk assessments and incident management.
• Proficiency in Microsoft technologies (Office 365, Active Directory, Exchange Service).
• Knowledge in security risk management, governance, compliance, technical vulnerability management, application security, security technologies, incident response, and security assessment.
• Relevant certifications (e.g., CISSP, CISM, CEH) are advantageous.
• Excellent project management skills and experience in budgeting, resource planning, and risk management.
• Experience in the manufacturing industry is preferred.
• Willingness to travel up to 25% of the time.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

Responsibilities:

Responsible for supporting the operation and maintenance of the M&E Services (e.g power, cooling, space and asset inventory) within the Data Center in a 24/7 mission critical environment for two sites.

• Provide leadership and guidance to teams and responsible for the performance of the team and delivery of Service Level Agreement
• Oversee the day-to-day operation and manage a team of engineers and to be on standby with 24/7 on-call emergency response and availability.
• Maintaining M&E Services infrastructure and coordinating with vendors.
• Manage and plan for MEP preventive, corrective, and predictive maintenance.
• Manage and plan for annual shutdown.
• Manage expenses and P&L.
• Prepare monthly reports and conducts meetings
• Manage contractors and projects.
• Manage client enquiries and requests.
• To obtain and maintain management system certifications, including but not limited ISO 9001 Quality Management Systems, ISO 14001 Environmental Management Systems, ISO 27001 Information Security Management, ISO 45001 Occupational Health and Safety Management Systems and bizSAFE Star certification within 2 years from Commencement Date.
• To review and approve maintenance master plan for planned preventive maintenance, cyclical parts replacement, major maintenance and overhaul works.
• To act as the 2nd level of escalation for ensuring that Employer's call for attendance to Incident is answered within the duration stipulated.
• To review, approve and submit Incident report with root cause analysis as stipulated under Schedule 8 within the duration stipulated.
• To review the quality of documentation submitted for raising Request For Change.
• To review, approve and submit quotations for corrective maintenance, Additions & Alterations and ad-hoc works as requested.
• To review turnaround time and quality of corrective maintenance, Additions & Alterations and ad-hoc works as requested.
• Perform any other adhoc duties.

Requirements:

• Minimum 8 years data center facilities experience.
• Operational experience with critical facility equipment/ system that includes but not limited to transformers, generators, DRUPS, UPS, PDU, Chiller System, CRAH and Fire System.
• Good customer management and communication skills.
• Responsible and accountable for profit and loss of the sites.
• Work independently with minimum of supervision.
• Strong written and verbal communication skills; must communicate effectively and in a professional manner.
• Plans and tracks preventive maintenance plan, cyclical maintenance plan and other related events closely.
• Analytical and problem-solving skills.
• Good organizational skills with the ability to maintain all facility related documentation. Detailed and careful in submissions and reporting.
• Proficient in Microsoft Office.

The Assistant Restaurant Manager is someone who is passionate about food and customer service. They are a problem solver with strong work ethic and leadership skills. The Assistant Restaurant Manager understands that customer satisfaction always takes priority but efficient restaurant operations make it possible. They are an experienced leader with a goal to move up in the management field.

Responsibilities

· Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved.

· Effectively manage the restaurant in the absence of the Restaurant Manager.

· Manage operations with passion, integrity, and knowledge while promoting the culture and values of the company.

· Implement new company policies and procedures by developing plans and instructing staff.

· Provide direction to shift leaders, and staff to achieve restaurant goals.

· Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement.

· Provide coaching and feedback to managers and staff and assess performance on and ongoing basis.

· Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations

· Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.

· Consistently monitor product and labor costs to remain within goals.

· Solicit guest feedback to understand the needs and wants of customers.

· Train and coach staff on guest services principles and practices.

· Follow the restaurant policies and procedures, including those for cash handing and safety/security.

· Monitor and maintain the Micros POS System.

· Assist in new menu implementation.

· Develop and implement creative solutions to areas of improvement.

· Assist in conducting staff and daily pre-shift meetings.

· Assist in any areas of the restaurant when staffing constraints require.

· Identify employee weaknesses and retrain as necessary.

· Complete the season to the specifications outlined in your Employment Contract.

Minimum Qualifications

· Previous Experience: Prior Restaurant and Management Experience.

· Able to use touch-sensitive POS System.

· Able to lift minimum of 10 lbs.

· Able to work in a high-temperature kitchen for an extended period of time.

· Completed training in all areas of restaurant.

· Must be able to take direction and delegate responsibilities.

· Able to work in a fast paced environment.

· Able to work nights, weekends, and holidays.

Location: Ang Mo Kio

• Conduct market research to identify new opportunities for sales
• Set up meetings with potential clients
• Conduct presentations on products and services to proposed solutions to clients leading to deal closure.
• Reporting of sales forcast and performance
• Participate in exhibitions, conferences or external events.
• Handle customer complaints or objections or feedbacks
• Work with pre-sales, delivery , support, partner alliance, and marketing team for improvements.

Requirements:

• At least 5 years of experience in Sales and leading a team.
• Experience in Government and/or Enterprise sector will be an added advantage.
• Technical hands-on experience in delivering IT services
• Hands-on experience with Salesforce software is a plus
• Excellent communication skills and relationship building skills.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Working location : Jurong East/Ang Mo Kio

Responsibilities

• Conduct market research on commercial-defense products with AI technologies to identify market demand and growth opportunities.
• Provide leadership and data-driven reports on market trends, customer demands, and emerging technologies that could influence business strategy
• Manage certification processes and ensure compliance to industry regulations for advanced networks, sensors, and AI technologies.
• Develop and implement pricing strategies
• Lead the development and execution of GTM strategies for advanced networks, sensors, and AI products, targeting both regional and global market penetration
• Partner with Marketing and International Business to execute GTM plans that align with customer needs and business objectives

Requirements

• Degree in Business, Engineering or a related field; or certifications in Digitalisation, AI and Data Science
• Experience in business model innovation, go-to-market analysis, compliance and commercialisation in the AI, telecommunications and tech sectors
• Understanding of market dynamics and regulatory requirements
• Knowledge of compliance and certification processes relevant to the industry
• Experience in implementing pricing strategies and go-to-market plans
• Proficiency with advanced networks and sensors with AI applications

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

You will act in concert with the Management in understanding the strategic business needs and plans, providing valuable Business Office support to the clinical and operational partners in understanding the operating models, identifying how initiatives will impact the Hospital and make recommendations to achieve process efficiency and operational excellence.

Responsibilities:

• Oversee, design and re-engineer critical Business Office/Patient Billing and Collection processes to achieve efficiency in patients’ services, billing, and collection.
• Lead and collaborate with stakeholders to ensure that systems and workflows are streamlined, ensuring automation as much as possible.
• Analyse large datasets to produce actionable insights to improve Patient’s Collection.
• Develop and present Patients’ Receivables dashboards with multiple dimension analysis. This includes assessing data quality and transformations for more advanced analysis.
• Liaise with the multiple stakeholders to identify potential issues and facilitate discussions to achieve optimal work processes and solutioning.
• Manage and implement new IT systems, including the performing of User Acceptance Testing, etc.

Requirements:

• Bachelor’s Degree in Business Administration / Finance or equivalent
• Minimum 8 years of related working experience
• Experience in healthcare will be an advantage
• Knowledge in Data Analytics tools such as Tableau and/or Power BI is preferred
• Possess strong communication and interpersonal skills and a growth mindset
• Proficiency with Microsoft Office applications
• Team player with the ability to build and sustain relationships with diverse set of stakeholders in a fluid environment
• Systematic and meticulous in work
• Adept at handling complex, ambiguous, and challenging situations

Job Info:

• Working Days: 5 days/week
• OA shift: 7.30am to 5pm / 7am to 4.30pm
• OB shift: 1 to 10.30pm / 1.30pm to 11pm
• OC shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am
• Location: Sentosa/Central

Job Description:

• Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
• Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.
• Liaise with banks on forign exchange activities when required
• Any ad-hoc duty as given

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our client, one of Asia-Pacific’s leading organizations is looking for:

Program Manager

Responsibilities:

• Program Manager across Business Areas
• Commit to advancement of project, by confirming and following up the progress of entire business areas, sharing issues and actions towards them with other business areas, etc.
• Consolidation of status reported by each business area's project manager, and reporting to management.
• Cost and Resource Coordination across business area, working closely with management.
• Coordination with stakeholders, including Business and IT, to ensure meeting their needs and expectations.

Requirements:

• Program Manager experiences in big projects such as core banking projects
• Experiences of planning and promotion of issue management in Cross- Area/Subsystem/Module
• Experiences in bank industry as a bank employee, or experiences of service provision to bank industry as a consultant
• Preferable to have experience in package system implementation
• Skills / personalities for active communication, for engaging with stakeholders with a variety of background

-----------------------------------------------------------------------------------------------------

Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Program Manager”)

Only shortlisted candidates will be notified.

-----------------------------------------------------------------------------------------------------

EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora
EA Personnel Registration Number: R22109615

Job Summary

As a Client Service Manager, You would be responsible for delivering excellent client experience to our Premier cash Corporate clients with various opportunities to participate in projects to elevate client experience or improve processes.

About our Client Servicing Team

If you’re motivated by providing outstanding service to clients, then our Client Servicing team could be the perfect fit for you. We ensure seamless delivery for all our corporate clients across different processes and services. You’ll learn about the whole client lifecycle and be given the opportunity to build on your specific skills and experiences to drive your career in a direction that suits you. At the same time you’ll have the autonomy you need to drive change, ensuring we are continuously innovating to develop the banking that everyone needs to thrive in the future.

About our Technology and Operations Team

Our Technology and Operations (TandO) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.
When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.

Key Responsibilities

• Primary point of contact for Premier Corporate Clients for professional advice, enquiries, complaints, resolving of discrepancies and transaction errors
• Display confidence and capability to manage client escalations swiftly, accurately and effectively.
• Provide the highest standard of client service in response to client enquiries and complaints, so as to create improved and lasting relationship with clients
• Responsible for client satisfaction with service arrangement and delivery
• Work with internal stakeholders to provide end to end query resolution to client satisfaction
• Ensure that client’s SLAs are met
• Responsible for effective service recovery process through complaint logging and handling
• Maintain a professional SCB image through all interactions with clients
• Log and manage all service interactions (enquiries, complaints, incidents, client visits etc.(within GEMS/ and/or other relevant systems to ensure that client data is captured and available for client insights / analysis and identification of improvement facilities
• Build trust and strong working relationships with business and technology stakeholders.

Skills and Experience

• Experience in client servicing role
• Experience in crisis management and able to work well under pressure
• Excellent communication, influencing and negotiation skills to effectively manage internal and external stakeholders
• Confident in doing presentation for Service Review with clients

Our Ideal Candidate

• 4+ years of experience in service related or Corporate Banking client facing functions
• Good level of Cash Management, Channels and Corporate Banking/product knowledge

Role Specific Technical Competencies

• Excellent communication skills
• Excellent interpersonal skills
• Problem solving skills
• Detailed orientated

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

We are looking for an Outlet Manager to join our dynamic team in a leading beauty and wellness company. As the Outlet Manager, you will play a pivotal role in overseeing the day-to-day operations of our outlet, ensuring exceptional customer experiences, and driving the success of our brand. If you are a passionate and results-driven individual with a background in beauty and wellness management, we invite you to be part of our innovative and thriving organization.

Responsibilities may include but not limited to:

• Drive a team of Consultants and therapists to optimize sales by upholding exceptional service and retail standards, ultimately achieving customer service and sales objectives.
• Manage all aspects of refund and complaint cases to ensure resolution and customer satisfaction.
• Gather customer testimonials, feedback form, before and after photos.
• Brainstorm marketing strategies to boost outlet sales figures.
• Identifying areas for enhancement and implementing necessary changes to elevate the overall customer experience and service standard.
• Demonstrate resourcefulness, a service-oriented approach, active engagement, and effective hands-on management skills.

Requirements:

• Minimum of 3-5 years of experience in the Beauty/Spa Industry, with a preferred background in a managerial role.
• Highly motivated person who is sales-driven & result orientated.
• Proven sales track record and the capability to meet sales targets.
• Excellent communication, interpersonal skills, and customer service attitude.
• Preferably someone who is able to communicate in English and Chinese language.

An assistant marketing manager typically has a wide range of responsibilities, which can include:

· Implementing marketing plans, including creating advertisements for different media channels and buying ad space in order to promote a product or service

· Researching current trends and competitor offerings in order to develop new products or improve existing offerings

· Evaluating the effectiveness of marketing activities in order to determine whether goals were met and additional measures are needed

· Developing and executing marketing strategies and plans for products or services using knowledge of marketing principles and techniques

· Working with digital media outlets such as social media channels, blogs, video sharing sites, and news websites to promote products or services

· Researching new market segments that could be served by current offerings or identifying new opportunities within existing markets

· Preparing reports on marketing activities, including expenditures and results achieved, in order to track performance and identify areas for improvement

· Coordinating with outside vendors who help create and distribute marketing materials such as graphic designers or advertising agencies

· Managing the day-to-day operations of an organization’s marketing department, including hiring staff and overseeing their work

Working location : Jurong East/Ang Mo Kio

Responsibilities

• Develop and Drive business development strategies focusing on international markets
• Delivery of the sales order target and future growth
• Keep track and Provide timely updates to management team on the sales performance
• Management Relationship with with customers and create new partnerships/ opportunities

Requirements

• Proven international sales and/or business development track record in a senior position in defence, international and engineering industry domain
• Experience in sales channels accounts and relationship management

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Description & Requirements

As a SENIOR SYSTEMS MANAGER manage a team and responsible for designing, planning, IT software and Hardware maintenance, and having the highest level of performance as an expert in the system administration for computers and their complex operating systems. Plan, implement, oversee and maintain server and network infrastructures and projects.

• Provide technical services and support for the company IT infrastructure
• Maintain IBM Server and upkeep the server accessible during business truncations
• Backup the server SQL data base on regular interval.
• Network level: LAN connectivity, routers, firewalls, and security
• Maintain internal systems, cloud and network infrastructure.
• Virtualization technologies: VMware, Citrix, and Microsoft
• Remote access solution support: VPN, Terminal Services, and Citrix
• Remote monitoring and management of system alerts and notifications
• Work escalated support issues related to Microsoft's core business solutions, WAN and LAN connectivity, routers, firewalls, security, and remote access solutions.
• Perform network assessments and security audits
• Work with Sales Team to Engineer projects, identify new products and solutions, and research solutions for issues.
• Document maintenance for all computer systems and network infrastructure
• Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.
• Design and deploy new applications and enhancements to existing applications, software, and operating systems.
• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Conduct research on software and systems products to justify recommendations and to support purchasing efforts
• Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
• Ensure system connectivity of all servers, shared software, groupware, and other applications.
• Ensure compatibility and interoperability of in-house computing systems.
• Monitor and test system performance; prepare and deliver system performance statistics and reports.
• Provide orientation and training to end users for all modified and new systems.

Assistant Manager ( HRBP) Nursing

You will be part of the People Relations team that focuses on building a strong and positive culture, healthy work environment and high performing teams through governing and guiding the employer – employee relationships and other people related matters. This role reports to Manager, People Relations.

Job Responsibilities

You will be responsible for the following:

• Build relationship with stakeholders as a trusted HR partner through professional advice on HR policies and procedures, and employment legislations
• Support the effective, efficient and professional delivery of HR plans, programmes, processes and service through partnership with Centres of Excellence and Group Shared Services
• Guide managers in handling a range of staff matters including performance and disciplinary matters in an objective, fair and transparent manner aligned with the Alexian culture
• Support employees and managers in HR-related enquiries
• Support and facilitate performance reviews, as well as engagement surveys with business leaders.
• Navigate the execution of processes in accordance with policies, obtaining relevant approvals and opinions where required
• Analyse issues raised with consideration of differing perspectives from various stakeholders
• Document information, outcomes and processes, ensuring these are securely stored in accordance with policies and procedures
• Participate in NUHS, MOM, MOH, MOHH, AH, HR projects, events, committees as and when assigned or appointed

Requirements

• Degree in Human Resource Management or equivalent from a recognized university
• At least 5 years in human resource function
• Strong interpersonal, communication and stakeholder management skills to engage staff of all levels
• Resourceful, strong initiative and self-motivated
• Excellent critical thinking and analytical skills
• Sound knowledge of Employment Act and Labour Laws

Note: this is a 2-year contract role with possibility of conversion

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Anna Toh I Reg. No: R23118739

Email CV to : [email protected]

Management of Team Members

Housekeeping

• Train and develop the Housekeeping team in proper procedures and appropriate performance of duties to ensure smooth running of the residences
• Writing and reviewing of household manuals / SOPs for owner’s approval and monitor the committed and effective implementation by all team members
• Sourcing, recruiting and selecting of suitable housekeeping team;
• Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties
• Frequently interact with owners to maintain direct communication and compliance with their needs

Culinary/ Meal-Planning

• Train and develop the Culinary team in proper procedures and appropriate performance of duties
• Reviewing of menus or recipes for owner’s approval
• Sourcing, recruiting and selecting of suitable culinary team
• Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties
• Frequently interact with owners to maintain direct communication and compliance with their needs

Private Collections

• Assist in maintenance of private collections such as artworks and jewelry which include records updating

Vendor Management

• Scheduling and monitoring of routine maintenance works/ inspections from landscapers, cleaning services etc

Events/ Activities Planning & Execution

• Responsible for coordination for external services to ensure planned events/ activities are executed according to plans. This includes appropriate setting up of house decoration & ambience such as floral arrangements; door gifts and wines (as and when required)

Requirement:

• Minimum 8 years’ experience
• Vendor and project management skills
• Proficient in MS Office applications
• Pleasant personality with excellent interpersonal skills and a strong team player
• Experience in delivery of a discreet, confidential and unobtrusive service yet maintaining the fine etiquettes to represent the household
• Ability to anticipate others’ wishes and adapt accordingly
• An eye for detail with keen interest in antiques, fine wine and flower arrangement
• Self-demand for high standard

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

TEY WEI JIAN | EA Registration No. R24120855

Roles & Responsibilities

Job Description & Requirements

• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control and completion of specific projects.
• Oversee the planning, analysis, recommendations in support of project construction planning, implementation and monitoring work schedules in accordance to the master and detailed work programme.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities .
• Assist in developing and implementing corporate construction policies that support project construction.
• Managing interfaces with other contractors working on the project.
• Provide guidance to engineers in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time
• Manage contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost.
• Prepare report and method statement.
• Monitor ongoing site activities.

Job Requirements:

• Exposure into Building Construction RC Project is an advantage
• Be dynamic, self-motivated, proactive, and results-oriented with a proven track record in the construction industry.
• Extensive experience in construction industry and project management.
• Mandarin Speaking