Account Manager – Singapore

Do you want to be a central part of driving growth at the world’s leading maritime supplier of provisions and stores?

Do you thrive in a fast-paced environment where your personal contribution can be felt immediately? Does it motivate you win business, knowing you were directly responsible for it? And do you want to become part of a growing organization that strives every day to improve seafarer welfare by delivering On-Time In-Full?

Become a part of our commercial team in Singapore.

With reference to one of our team leaders, you will become part of our strong commercial team. The position is based in Singapore.

Account Manager with a focus on pricing and assortment.

Your key focus will be on generating as much revenue as possible, with primary attention to our trading margins and customer satisfaction. This means consistently offering the right items, at the right price, within the right timeframe. Further, we expect you to promote our sustainable and digital offerings to our clients, and take full accountability for the commercial results of customers in your portfolio.

More specifically, your key responsibilities will be to

· Respond in a competitive and timely manner to customer RFQ’s.

· Take a data-driven approach to pricing and use group resources to grow business with clients.

· Take ownership of building rapport with clients, with the primary focus to get feedback on prices and assortments offered.

· Liaise with your team lead regarding sales forecasts and budgets.

· Ensure on-time-in-full deliveries to our customers by staying on top of communication between internal and external stakeholders.

· Take a pro-active approach in managing disputes and amicably resolving same.

Personality matters

As a person, you are trustworthy, pro-active, and possess a high level of business acumen to generate tangible value for Wrist and our customers.

Qualifications & requirements
Preferably, you have an educational background within maritime/logistics studies, with at least 2 years of experience. Moreover, we expect you to have the following qualifications:

· Bachelor’s degree or Diploma in related field (preferred)

· Proven track record in commercial management/business development/sales support or engineer/purchasing or other related field.

· Excellent communication skills and interpersonal abilities.

· Results-driven with a track record of achieving and exceeding targets.

About Wrist

Wrist is the world’s leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%. We are the only provisions and stores marine supplier with a global network of supply operations. We also offer services within owners’ goods and spare parts logistics, combining provisions and stores deliveries directly to the vessels.

With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data transparency, automation, and convenience to our customers.

We continuously work on reducing our climate impact while at the same time proactively addressing our customers’ growing demand and need for responsible solutions and services.

From more than 30 locations worldwide, in all major shipping locations, 1,800 Wrist employees take pride in making it easy for our customers to order and receive marine supplies and services.

Job Descriptions:

• Oversees the orderly and timely execution of all warehouse activities and constantly working or taking lead on continuous improvement initiatives
• Provide direction and management for the day-to-day warehousing activities
• Train and manage the warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals
• Work closely with external vendors or related 3rd parties on any related services, activities or service performed to ensure operation are in order or achieve the required performance and result.
• Implement cost-efficiency processes and reduce cost in warehouse operations
• Ensure continuous improvement of the warehouse functions and activities
• Strong leadership and able to motivate, organize and encourage teamwork to maximize productivity and targets are met or exceeded
• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory, gate processes, and shipping methods
• Ensure operations comply with law and regulatory requirements
• Instigate, drive, measure and report on processes and initiatives as required in support of the core warehousing and logistics metrics
• Hands-on duties in the warehouse

Requirements:

• Diploma/Degree in Supply Chain Management, Logistics or equivalent
• Minimum 5 years’ of experience working in logistics and warehouse operations
• Good written and communication skills
• Excellent analytical, problem solving and organizational skills

Job Description

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites applications for a manager position in the Learning Sciences & Assessment Academic Group (LSA AG). This role will provide you the experience and opportunity to work in a dynamic Academic Group with faculty members, staff and students of NIE/NTU. This is a permanent position.

Responsibilities

Finance (including and not limited to):

• Assist in the preparation of annual budget.
• Maintain vote control register.

HR (including and not limited to):

• Liaise with HR with regards to paperwork for faculty recruitment/contract review/promotion.
• Facilitate faculty annual appraisal by ensuring processes / documents in place.
• Maintain and monitor the training records of administrative staff.
• General office administration and support to faculty.

General admin:

• Manage AG Head’s meeting schedule.
• Ensure smooth communication and dissemination of policy and information to AG staff.
• Provide administrative and logistics support in LSA AG events.
• Support administrative processes at LSA AG.
• Other duties assigned.

Requirements

• A University degree.
• Experience in leading the office admin team would be an advantage.
• Proficient in Microsoft Office applications (Microsoft Excel and Word) as well as different communication platforms such as Microsoft Teams, Zoom, etc.
• Strong interpersonal and communication skills, both written and oral.
• Able to work independently and proactively.
• Able to maintain confidentiality.

Closing Date

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.