• 5 Working Days
• 9am - 6pm
• $5000 - $6500 + VB
• Mattar

Job Objective:

To deliver solutions and services proposed through working closely with internal Teams, manufacturers, subcontractors, and suppliers.

Job Description:

• Lead, manage, collaborate, and work with internal staff like AV Designer, Drafter, Engineer, Site Engineer, Safety Officer, and external parties like, Consultant, Main Contractor, Subcontractor, Manufacturer, and Supplier.
• Study schematic design and construction drawings to produce AV construction drawings
• Manage Project schedules, Project budgets, changes in order, Bill of Material
• Manage customer’s expectations and deliver customer experience
• Plan, manage and schedule resources.

Requirements:

• Min. 3 years’ experience of Project Manager role in implementing Audio Visual solutions for construction or A&A sites.
• Able to interpret construction drawings and AV schematic drawings
• Able to provide AV construction drawings

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn

RESPONSIBILITIES

We are seeking a passionate and proactive Corporate Communications & Branding Associate who is driven by the desire to make a positive impact. The ideal candidate will have a strong background in marketing and communications, with experience in digital marketing, PR, and brand management. This role will involve account managing several business or corporate function units, ensuring cohesive and effective marketing and communication strategies to meet business objectives.

• Brand Management:
• Develop and implement brand strategies to enhance the visibility and reputation of our services.
• Ensure brand consistency across all marketing materials and communications.
• Marketing:
• Plan and execute marketing campaigns to promote our services and initiatives.
• Utilise both digital and offline marketing tools and techniques to reach and engage our target audience.
• Analyse marketing performance metrics to optimise campaigns and strategies.
  
  
• Public Relations:
• Engage media through proactive media pitches and facilitate press interviews, ensuring key messages are consistently communicated
  
  
• Communications:
• Craft compelling content for various channels, including social media, newsletters, and the company website.
• Coordinate internal communications to ensure alignment and awareness of marketing activities.
• Handle inquiries from stakeholders, providing timely and accurate information.
  
  
• Account Management:
• Serve as the primary contact for assigned business units
• Provide advice and recommendations to accounts, supporting them to meet their business objectives
• Collaborate with cross-functional teams to understand business needs and develop tailored marketing solutions.
• Manage marketing budgets and ensure cost-effective use of resources.

• Bachelor's degree in Marketing, Communications, Business, or a related field.
• 3-5 years of experience in marketing, branding, digital marketing, PR, and communications.
• Proven track record of developing and executing successful marketing campaigns.
• Understanding of digital marketing tools and analytics.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Passion for community care and a desire to make a difference.

Skills and Attributes:

• Proactive and self-motivated with strong initiative.
• Creative thinker with the ability to generate innovative ideas.
• Strong interpersonal skills and the ability to build relationships with diverse stakeholders.
• Detail-oriented with strong organisational and project management skills.
• Adaptability and willingness to learn and grow within the role.

Job Description & Requirements

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.
• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

• Determine the management plans, policies and business objectives related to the management of the Company and responsible for the implementation and achievement of results.
• Establish company goals and objectives, both short-term and long-term.
• Provide leadership, source and execute investment opportunities to increase investment portfolio.
• Lead due diligence, direct transaction team and coordinate transaction execution and closing.
• Monitoring and assuring data integrity and performance return accuracy for clients and partners.
• Establish and improve the Company's organizational and work system. Responsible for creating an efficient organizational team and building good communication channels.
• Coordinate the sales, market development, research and development as well as product operations in the Company.
• Coordinate the relevant internal/external work relationships, maintain and enhance the Company's brand image and reputation.
• Coach, develop and mentor the team in their career development.
• Maintain good working relationships with clients.
• Ensure that the company continues to make profits and grow investors’ wealth.

Requirements:

• Bachelor degree and above any field.
• At least 10 years’ experience in the Management, Sales or Marketing roles.
• Have good knowledge about import and export processes.
• High level of business awareness and acumen.
• Understanding the intricacies of financial management and management.
• Excellent Leadership, communication, organisational, analytical and problem-solving skills.
• Strong crisis management and conflict mediation skills.
• Bilingual with proficiency in English and Mandarin to liaise with clients.

About Us:
Agape Connecting People is an established training academy with a five-year strategic growth plan focused on training, placement, and mentoring support. We are committed to transforming lives through skill development and creating meaningful career opportunities.

Job Summary:
We are seeking a dynamic and experienced Training & Placement Manager to lead our training and placement operations. The ideal candidate will have deep expertise in the SkillsFuture Framework and a proven track record in managing training programs, developing industry partnerships, and driving successful job placements.

Key Responsibilities:

· Training Program Management:

o Design, implement, and oversee training programs aligned with the SkillsFuture Framework.

o Ensure curriculum relevance by staying updated on industry trends and government policies.

o Manage course accreditation processes and compliance requirements.

· Placement & Career Development:

o Build and maintain partnerships with employers and industry stakeholders.

o Develop job placement strategies and manage placement drives.

o Provide career counseling and mentoring support to program participants.

· Business Development & Stakeholder Engagement:

o Identify business growth opportunities and collaborate with external partners.

o Establish and nurture relationships with SkillsFuture Singapore and other regulatory bodies.

· Operational Leadership:

o Lead a team of trainers and support staff.

o Oversee budgets, KPIs, and reporting metrics.

Qualifications & Requirements:

· Bachelor’s degree in Education, Business, or a related field. A postgraduate degree is advantageous.

· Minimum 5 years of experience in training and placement, with specific experience related to the SkillsFuture Framework.

· Strong network within the training and employment sectors.

· Excellent communication, leadership, and stakeholder management skills.

Why Join Us?

· Opportunity to lead a growing training academy with a transformative social mission.

· Collaborative and purpose-driven work environment.

· Career development and growth potential.

Application Process:
Interested candidates should submit their resume, a cover letter detailing relevant experience, and professional references. Applications will be reviewed on a rolling basis until the position is filled.

Join us in creating lasting social impact through skills development and career transformation!

Email to : [email protected]

The IT Regional Manager is responsible for overseeing the information technology operations of an organization mainly in Singapore and the others region. In this role, the candidate will work closely with the other departments within the organization to ensure its technology systems are functioning efficiently, effectively, and securely. The IT Regional Manager job description entails developing strategies and policies for the management, maintenance, and support of technology systems, including hardware, software, and infrastructure.

(A) Essential Job Functions:

The Regional ICT Manager is responsible, but not limited to, the following:

• Lead and oversee the development, implementation, and continuous improvement of incident response procedures and processes.
• Work closely with the General Manager of the ICT Department at HQ to align group-wide strategies, IT governance, and security policies with the Asia Region's objectives. As the Head of the Asia ICT Regional Headquarters, contribute to the development of the regional ICT structure and compile periodic ICT reports for the General Manager.
• Plan and evaluate ongoing assessments of security measures, including antivirus, application control, firewalls, SIEM, VPN, SSL, and intrusion detection/prevention policies.
• Analyse and prioritize vulnerabilities based on severity, potential impact, and business risk; collaborate with relevant teams to implement effective mitigation strategies.
• Work with teams across multiple geographic locations to investigate and document security incidents, identify root causes, and recommend remediation actions.
• Develop and enforce security policies and procedures to safeguard organizational data and systems from cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify and address security risks and weaknesses.
• Oversee ISMS audits and compliance with ISO27001 and the Cybersecurity Code of Practice. Enforce IT policies and ensure adherence to regulations such as PDPA and the Cybersecurity Act.

(B) Minimum Qualifications/ Job Experience:

• Degree in Computer Science/Information Technology or equivalent.
• At least 8 years management experience in a regional headquarter.
• At least 15 years of experience in IT, with strong expertise in IT infrastructure and IT security.
• More than 10 years of experience in hands-on experience in strategic planning which relates to Information System, project management in Business Application, develop, maintenance and operation of Business Application (experience in SAP Public Cloud will be an advantage), developing, maintenance and operation of Business Application Infrastructure (experience in public cloud such as Microsoft Azure, AWS etc), Corporate’s OA (infrastructure business support, such as Office365, PC, iPhone, multifunction device, group companies’ network etc)
• More than 5 years of hands on experience in cyber security (ISO27001).
• More than 5 years of hands on experience in J-Sox accounting data security.
• Resourcefulness and innovation in optimizing limited resources.
• Proven track record of leading large-scale IT projects and cross-functional teams.

(C) Knowledge/ Skills/ Abilities:

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as: CompTIA Security+, Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information in Cybersecurity

At JCU we firmly believe that people are our most valuable asset, so we work to grow and diversify the skills, knowledge and capability of all our staff. We live by our values and deliver against our Strategic Intent in an environment that values respect, excellence and delivering a sustainable future for the people of the Tropics.

The Regional Manager, Partnerships provides strategic leadership and expertise to measurably increase engagement with the JCU’s global experience programs and develop partnership networks that expand the University’s international presence.

Responsibilities:

The Regional Manager, Partnerships is accountable for:

1. Measurably increasing engagement with JCU global experience programs through provisions of strategic leadership and promotion to University staff and students.
2. Developing and expanding JCU’s network of global experience partners, acting as a key contact and providing informed, customer centric responses to enquiries.
3. Ensuring the delivery of optimal business outcomes for the University by leading and facilitating the global experience programs including but not limited to study abroad program, exchange program, short programs and monitoring of exchange students.
4. Contributing to the achievement of strategic objectives of the Directorate by participating in strategic planning activities and role modelling defined cultures and values.
5. Leading and developing a team to deliver high quality service outcomes through appropriate human resources and performance management, building a culture of teamwork, innovation, and engagement.

Key selection criteria

1. Under-graduate qualifications with a marketing major or significant experience in higher education.
2. Proven strategic management experience in international partnerships, student recruitment and mobility, with accountability for performance and quality management.
3. Demonstrated people and resource leadership and management experience, fostering a positive and high-performing team culture.
4. Exceptional organisational, problem solving and administrative skills, with the ability to prioritise and meet competing deadlines, exercising judgement and initiative.
5. Demonstrated high level communication and analytic skills to articulate concepts and present complex analysis with clarity and professionalism.
6. Demonstrated high-level verbal communication and interpersonal skills with proven ability to maintain working relationships, including demonstrated ability to consult, negotiate and liaise with varying levels of stakeholders to achieve outcomes for the organisation.
7. This position is responsible for the management and leadership of staff.
8. This position may involve occasional domestic and international travel.
9. This position may involve occasional work outside standard working hours.

Monthly Remuneration: Commensurate with experience

Closing date: 20 January 2025

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

Roles and Responsibilities (Technician)

1. Internal rack wiring, installation of equipment, trunking, conduits etc
2. Field Installation of cables, equipment, trunking, conduits etc
3. Testing, commissioning, termination, troubleshooting, repair and maintenance of cables, equipment etc
4. Record time and materials used on daily work assignment
5. Complete required paperwork including installation checklist, timesheets, service orders etc
6. Operate hand tools, power tools, ladders, test equipment etc
7. Work at height and small confined spaces when required
8. Able to work in customers' premises on job assignment when required
9. Able to work overtime and after office hours, weekends and public holidays when required
10. Able to perform Standby duty to attend to customers' sites during and after office hours, weekends and public holidays when required
11. Manage and handle incoming/ outgoing goods and inventory control
12. Create engineering drawings and designs for project
13. Must work well with little supervision individually and in a team environment
14. Able to work in a fast-paced environment and meet tight deadlines
15. Understand and adhere to health & safety policies and ensure quality of workmanship is maintained at all times to the highest possible standards
16. Other duties assigned by manager

Education Level

1. ITC/NTC/Diploma in Electrical / Electronics Engineering

Experience/Technical Skills

1. Experience in telephone & data cabling work, understand network diagram
2. Knowledgeable in various wiring configurations and termination
3. Proficient in MS Office applications

Job Function

• Provide both pre-sales and post-sales graphic design & layout functions
• Interact and coordinate with customers on job requirements
• Develop product prototypes and mock-ups
• Manage design & customization of products and layout on company’s e-commerce websites

Requirements

• Diploma in graphic design or equivalent, with a minimum of 2 years related experience in similar industry
• Experience in graphic design tools like Illustrator, InDesign & Photoshop
• Possess design flair and with an eye for details
• Relevant design & layout experience for book printing will be advantageous
• Web design & product photography skill are an added advantage
• Able to work in a team

Responsibilities:

• Coordinate and conduct market research and analysis to ensure the marketing activities are effectively informed and engaged and the influence on prospective students
• Identify new business opportunities and explore new and emerging markets for growth in international partnerships and TNE.
• Conduct the partner universities course curriculum mapping exercise for advanced standing
• Collaborate with other departments in assessment and other exercises to support the development of partnership universities
• Communicate and collaborate with marketing and branding to support partnership universities
• Design marketing strategies and drive the team to recruit students from the specified country.
• Lead the region to execute the agreed strategies for a specified market in order to achieve student targets established for the market.
• Ensure student target numbers are achieved through both direct and indirect recruitment channels.
• Manage the budget set for marketing within the region. Provide market intelligence to the reporting manager on marketing opportunities.
• Identify new business opportunities and explore untapped market opportunities for growth in student recruitment, including new markets, growth areas, trends, or new ways of reaching existing markets
• Keep abreast of the latest trends and changes in the education sector
• Identify potential university partnerships and collaborations in the region
• Expand the University’s diversity through forging and growing international partnerships and TNE to enhance students’ cultural awareness and learning experience
• Support and work closely with the manager of international partnerships to expand the university’s international partnerships and TNE offerings
• Create opportunities for transnational education (TNE) through establishing strategic partnerships with potential universities in the region for articulation arrangements or dual program delivery opportunities.
• Oversee the provision of regular performance reports to the senior management and advice on strategies to address gaps on:
• Progress towards achievement of student targets Agent performance
• Other emerging market issues
• Identify trends and insights to optimize expenditure and performance.
• Provide ongoing updates and reports on the success of Universities Partnership and student outcomes.
• Provide data analytics, statistical analysis, and relevant strategic recommendations for the university partnerships and outreach.
• Provide marketing intelligence on marketing opportunities.
• Ensure TEQSA and EduTrust complianceAll documentation required by TEQSA, EduTrust, and the JCU policy framework is completed and stored in an exemplary manner.
• All activities accord with the requirements of TEQSA, EduTrust, SQC, and other quality requirements.
• Seek to continuously improve the operation and performance of the International Partnerships team.

Criteria:

• Bachelor's level degree with a marketing major or equivalent
• At least 6 years of experience and expertise in education student recruitment and marketing
• High-level communication skills, both verbal and written, in the prevailing language of the market
• Well-developed skills in networking and building relationships
• Strong understanding of contemporary marketing methodology, including the use of technology as a marketing aid High level of IT skills, particularly in the use of Microsoft Word, Excel, PowerPoint, and CRM systems
• Familiarity with CPE EduTrust and Advertising Guidelines preferred

Behaviours:

• Able to work under pressure and in a fast-moving pace environment to ensure tight deadlines are met
• Able to multi-task and ensure recruitment targets are delivered
• Work as a team member An eye for detailed work
• Be flexible in their approach to the work environment
• Ability to work independently in a diligent, organised, and methodical manner
• Pro-active attitude and constantly strive to improve work efficiency

Monthly Remuneration: Commensurate with experience

Closing date: 6 January 2025

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology &

Education at the Singapore campus of James Cook University.

Roles & Responsibilities

• Operate day-to-day digital printing, binding and finishing functions.
• Check to ensure good quality of prints
• Perform editing and touchup of artwork including layout and minor amendments on print files and images
• Liaise with customers for complete artwork & proof

Requirements

• Proficient in digital print process, including finishing and fulfilment processes
• Resourceful and able to coordinate and juggle multiple tasks
• Fluent with Adobe Illustrator, InDesign, Photoshop, Microsoft Excel, Word & other PC software
• Knowledge of variable data printing and its requirements would be advantageous

Overview

The Senior Manager of Talent Acquisition oversees a team of 13 leads and recruiters to a collaborative partner to the business leaders and key management stakeholders in fulfilling diverse manpower requirements to meet business objectives. He/She owns and is the custodian of the overall talent acquisition and pipeline strategy to recruit educators, corporate and support roles across the organization.

He/She is a strategic partner to management and a forward thinker with understanding of external employment/market/sector trends which impacts recruitment. He/She directs, leads and drives the end of end recruitment process efficiently and supports the growth and transformation journey in a fast-paced and an agile business environment.

Job Responsibilities

• Lead and drive the talent acquisition strategy locally or overseas in accordance to business objectives, needs and current and emerging employment market trends.
• Manage and motivate a team of recruiters through a full recruitment cycle that focus on candidate experience
• Advise business leaders and department key stakeholders in developing recruitment strategies and tactical plans to attract educators, corporate and support roles to fulfill corporate and preschool centre needs.
• Lead and drive a pipeline strategy to maintain a good time to fill indicator or to attract talents for Management Associate Programme for businesses
• Work in partnership with government agencies, corporate partners and institutions for outreach or offering internships
• Partner internally to build a strong employer branding and recruitment campaign to the right target audience
• Present and report data-backed analysis for leadership team and business leaders to drive strategic decision making.
• Responsible for the overall talent acquisition budget and spending

Job Requirements

• At least 10 years of experience in the HR field with minimum 8 years in Talent Acquisition related roles
• Experience in recruitment with proven track record and exposure managing and leading a team of recruiters
• Experience working with senior leaders and key business stakeholders, deriving recruitment strategies and driving initiatives
• Experience in data-driven approach to problem solving and good analytical skills
• Driven and strategic with strong operational/implementation background
• Ability to build relationship and with good business acumen
• Ability to multi-task and able to work in a fast-paced environment

Interested applicants, kindly furnish us with your detailed resume and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

“JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees, you may call our office directly for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Looi Ming Ming

EA Personnel Reg No: R1660254

Report to Project Manager / Head of Planning.

Involved in all trades coordination during design development and planning stage (Architectural , Structural & MEP.

Good knowledge of authority requirement / regulations to execute planning works

Good knowledge of precast , PPVC , PBU and Dfma concepts

Ability to adapt to digitalised process in construction industry

Strong interpersonal skills to liaise with Client/Consultant/Subcon

Ability to lead a team of Engineers & Coordinators to successfully

Experience with Precast/PPVC/MET Basic knowledge of Revit , Autodesk BIM360 , Novade ,Powerapps , Power BI is an added advantage

Completed min 5 project cycles

Strong Decision making and leadership skil

Requirements

* Proven experience as Manager or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Our client, one of the Fastest Growing Non-Bank Financial Institute in Singapore is looking for relationship manager to join their team of Relationship Manager.

Working Hours: Monday to Friday (8.30am - 5.30pm)

Work Location: On-Site (Nearest to Novena MRT)

Work Type: Permanent

Responsibilities

- Acquiring new corporate clients for secured lending (property)

- Manage and service existing accounts

- Promote company's range of financial products and offer guidance on loans

- Generate & achieve KPI targets assigned

- Build a strong network of business contracts to generate referrals

- Prepare credit proposals involving financial analysis

Requirements

• Diploma or Degree in Business Management, Finance, Sales, or related fields.
• Minimum 1-2 years of working experience in sales and sales support roles.
• Highly self-motivated, proactive, and result-oriented.
• Strong interpersonal and communication skills.
• Able to work independently while also contributing effectively to a team.
• Strong understanding of customer needs and market trends.
• Relevant work experience in unsecured lending, property/term loans, and mortgage loans (preferred).

RMA Consultants EA License No: 93C4403

Foo Erin Reg No: R2196422

Job Description

• To manage the 24-hour call centre with the assistance of the call centre executives and be contactable in case of urgent situations.
• Lead, manage, and motivate a team of call centre staff to achieve high levels of customer satisfaction, productivity, and performance
• Provide ongoing coaching, feedback, and performance reviews to ensure that all staff meet or exceed service standards and take disciplinary action if required
• Deal with escalated customer complaints, technical inquiries, and complex issues that staff are unable to resolve.
• Monitor call volume, response times, and service quality to meet established KPI
• Develop/amend and implement procedures for handling different types of customer inquiries, including emergency calls, service requests, and product questions
• Ensure proper call documentation and follow-up processes are followed to track issues and resolutions.
• Track and analyze key performance metrics, including call volume, response time, issue resolution rates, and customer satisfaction scores.
• Prepare and present regular reports on call centre performance to section heads & senior management.
• Develop action plans to improve performance based on data analysis, customer feedback, and team performance reviews
• Work closely with the technical support and service teams to ensure customer issues are resolved quickly and effectively.
• Communicate company updates, policy changes, and product/service information to the team.
• Foster a collaborative environment within the call centre and with other departments to ensure seamless operations.
• Identify areas where team members may need additional training or development and coordinate with the relevant sections.
• Ensure all agents are up to date on product knowledge, safety standards, and customer service techniques.
• Continuously improve training materials and processes to adapt to new challenges and technologies in the elevator industry.
• Liase with store personnel for issuance of spare parts
• Ensure emergency stocks at call centre and troubleshooting tools are accounted for and levels are sufficiently maintained
• Perform any other duties and tasks that may be assigned from time to time to support the company’s goals and business needs. This may include, but is not limited to, assisting with special projects, contributing to team initiatives, or supporting other departments as required.

Job Requirement

• Degree in business administration, communications, or a related field is preferred
• Call-centre management experience is required
• Must be conversant in English and a 2nd language
• Excellent telephony skills with a strong customer focus
• Fast learner (especially for service routes and SAP)
• Ability to work well in teams
• Leadership skills and the ability to motivate and develop staff
• Able to maintain composure while under pressure
• Ability to multi-task
• Able to commence within short notice

Roles & Responsibilities

An Exciting Opportunity to join a fast-growing team! WE SPECILAISE IN CARPERNTRY & INTERIOR DESIGN.

We are on a growing journey and building a stellar team! We are looking for a Head of HR to join our fast-growing team. The ideal candidate will be responsible for overseeing the HR functions across multiple countries.

This role involves developing and implementing HR strategies that align with the company's business goals and ensuring compliance with regional labour laws. The Regional HR Manager will serve as a strategic partner to regional leaders, driving employee engagement, performance, and organizational effectiveness.

Key Responsibilities

Leadership & Strategy

· Shape and execute HR strategies aligned with company goals and values.
· Advise senior leadership on HR policies and best practices.
· Foster employee engagement, productivity, and a positive workplace culture

Talent Acquisition & Talent Management

· Oversee recruitment and build a talent pipeline aligned with company needs.

· Lead strategic recruitment initiatives to ensure culture fit and organisational alignment.

· Workforce Planning - Leverage data to analyze workforce trends and develop strategies to address current and future staffing needs.

· Oversee regional talent management strategies to retain top talents.

· Implement and promote employee development programs and career path initiatives to enhance employee skills and engagement.

HR Operations and Compliance

· Manage HR operations, including policy development, compliance, and benefits administration.

· Optimise HR processes to align with industry standards and enhance efficiency.

Organizational Development

· Support organizational change initiatives and help drive cultural transformation within the organization

· Analyze organizational structure and recommend improvements to enhance efficiency and effectiveness

Compensation and Benefits

· Oversee regional compensation and benefits programs, ensuring they are competitive and aligned with company policies.

· Conduct compensation benchmarking and recommend adjustments to address market trends

Reporting and Analytics

· Provide regular reports and insights on HR metrics, including turnover rates, employee engagement, and recruitment performance.

· Use data-driven insights to inform decision-making and strategic planning.

Ideal Candidate Attributes

· Strategic, solution-oriented thinker with empathy and emotional intelligence.

· Proactive in adopting new HR trends to improve the employee experience.
· Approachable, fostering rapport and trust across diverse teams.

We are looking for a Social Media Marketing Manager who is skilled in driving conversions, increasing sales, and engaging our online community. You will lead our social media strategy, create impactful content, manage campaigns, and handle customer inquiries to support our growth objectives.

Key Responsibilities

1. Conversion-Driven Social Media Strategy

• Develop and execute social media strategies that drive traffic, increase sales, and convert followers into customers.
• Identify and target high-potential customer segments with content that meets their needs.
• Collaborate with the sales team to align social media efforts with sales goals.
• Monitor performance metrics to refine strategies and ensure continuous improvement in driving sales.

2. Content Creation and Optimization for Sales

• Create, curate, and optimize engaging content (posts, videos, ads) designed to drive conversions, including product promotions and special offers.
• Use tools like Canva, CapCut, or similar software to design visually compelling content tailored for different platforms.
• Regularly analyze content performance to adjust strategies and maximize engagement and sales.

3. Community Management and Customer Engagement

• Actively manage the social media community by responding to comments, messages, and enquiries quickly and professionally.
• Collaborate with the sales team to address enquiries and feedback, enhancing customer satisfaction and trust.
• Handle enquiries from social media channels, guiding potential customers towards booking appointments or making purchases.

4. Social Media Advertising and Campaign Optimization

• Plan, create, and manage paid social media campaigns to generate leads and increase sales.
• Develop compelling ad creatives and copy that resonate with target audiences.
• Continuously monitor and optimize campaign performance to meet and exceed sales objectives.

5. Lead Management and Sales Support

• Implement systems to track and follow up on leads generated through social media.
• Work with the sales team to refine lead management processes and improve conversion rates.
• Provide insights from social media engagement to improve products and services.

6. Trend Monitoring and Strategic Adjustments

• Stay updated on the latest social media trends, platform updates, and best practices.
• Adapt strategies based on changing trends and user behaviors to maintain relevance and effectiveness.
• Introduce innovative methods and tools to enhance engagement and drive sales.

Required Skills and Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field, with at least 4 years of experience in social media marketing, driving conversions and sales.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, XHS, etc.), with experience in community management and customer engagement.
• Proficient in social media tools, analytics, and video editing software (e.g., Canva, CapCut).
• Excellent communication, creative, and analytical skills to craft compelling content and optimize campaigns.
• Ability to work independently, handle multiple tasks, and meet tight deadlines while ensuring high-quality outcomes.

About the Company: My Client is a leading provider of digital solutions for Smart Ships in the maritime industry, offering the one of the most comprehensive, innovative and reliable digital platform for ship owners and charterers around the world.

About the Role: As a Sales Business Development Manager, your role involves growing business by nurturing client relationship. You should be self-driven, ability to identify new business opportunities, expand market presence, maintain strong relationship with clients, ability to cover entire sales and marketing cycle and with product experience in maritime solutions. You should also have deep understanding of the maritime industry and have network to executive profiles in the chartering, manager and ship-owner offices, build up over the years.

You should not only professional but also a skilled communicator capable of attracting new business and clients. The ideal candidate will have a natural talent for sales talk, building strong client relationships, and driving our business growth.

Responsibilities:-

· Responsible for the Sales effort in regions assigned

· Develop markets assigned

· Generate sales leads

· Weekly and Monthly Sales updates to the management

· Manage and handle customers’ relations, feedback and complaints

· Be familiar and keep up to date of market requirements and user needs

· Drive sales activities for existing and new channels

· Be actively involved in trade shows, trade advertisements and other marketing communications activities

· Responsible for reports covering CRM, sales pipeline, activities, performance and plans

· Responsible for bid management

· Work closely with the Group sales network to increase the commercial pipeline

You should have:-

· Attract and engage new clients with compelling sales presentations

· Identify new business opportunities and expand market presence

· Proven sales track record in the maritime business (Min. +5 years’ experience)

· Experienced in selling to shipowners and charterers, B2B

· Experience with direct sales, marine sales, marine solutions

· Able to travel frequently

· Hunter type with ability to close the order

· Experience with selling hardware or software solutions will have an added advantage

· Knowledge of Shipping and Offshore sectors

· Experience with energy optimization in the maritime business is an advantage

· Experience with marketing and production of marketing materials is an advantage

· Previous experience as mariner, technical, commercial experience in the relevant industry is an advantage

Qualification : Tertiary educated with recognized degree qualification preferred

· Dedicated and ambitious

. Ability to act individually, but work as a team

· Good relationship management skills and work in a diverse culture

· Excellent modern communication and presentation skills, both verbal and written

· Can-do attitude and strong execution skills

Interested candidates may also write in to [email protected]

R1100672

Construction operations encompass the critical processes that turn plans into finished projects. They involve coordinating every stage of construction, from preparing the site to the final handoff. These operations ensure everything runs smoothly by aligning schedules, managing resources, and addressing challenges as they arise.

Engaging in construction operations means orchestrating a variety of tasks, including sourcing materials, adhering to safety protocols, and employing modern technologies to enhance efficiency. Tools like Building Information Modeling (BIM) help with precise planning, while on-site monitoring technologies ensure progress stays on track. Success here is about preparation and flexibility, balancing the needs of the project with unforeseen changes.

Ultimately, construction operations are about managing both tasks and teams. Bringing together project leaders, subcontractors, and stakeholders requires clear communication and a commitment to quality. The goal is always to deliver a project that meets expectations, stays within budget, and achieves deadlines while maintaining safety and efficiency at every step

A self-directed team player in the Distribution & Marketing Department focusing on supporting and managing business plans and strategies to promote business growth.

Key Responsibilities include:

• Assist and support the CEO in the following (but not limited to):
• Support in recruitment and outreach efforts
• Review work processes and controls to improve effectiveness and efficiency
• Ensuring all operations are compliant with internal guidelines and regulatory requirements
• Assist in the preparation of business papers of the various financing schemes and incentives
• Monitoring, validating, and reporting on all financing schemes and incentives
• Timely reporting and analysis on all financing schemes and incentives to ensure achievement of plans and objectives
• Provide administrative support and perform any other project and ad-hoc tasks to assist the team
• Support the CEO in various corporate projects and initiatives

Requirements:

• Possess at least a Diploma
• Excellent organizational and time management skills
• Strong written and verbal communication skills with the ability to present analysis and recommendation.
• Good Problem-solving skills
• Excellent MS office skills - Powerpoint and Excel.
• Project Management and Business Analysis skills
• 2-3 years relevant experience
• Ability to work well under pressure and managing tight deadlines in a fast-paced environment
• Capable of managing multiple tasks priorities effectively

Construction operations encompass the critical processes that turn plans into finished projects. They involve coordinating every stage of construction, from preparing the site to the final handoff. These operations ensure everything runs smoothly by aligning schedules, managing resources, and addressing challenges as they arise.

Engaging in construction operations means orchestrating a variety of tasks, including sourcing materials, adhering to safety protocols, and employing modern technologies to enhance efficiency. Tools like Building Information Modeling (BIM) help with precise planning, while on-site monitoring technologies ensure progress stays on track. Success here is about preparation and flexibility, balancing the needs of the project with unforeseen changes.

Ultimately, construction operations are about managing both tasks and teams. Bringing together project leaders, subcontractors, and stakeholders requires clear communication and a commitment to quality. The goal is always to deliver a project that meets expectations, stays within budget, and achieves deadlines while maintaining safety and efficiency at every step

ESSENTIAL DUTIES AND RESPONSIBILITIES

Report to and assist Assistant Operations Director with the entire Banquet operations

• Required to implement and recommend operation plans to improve work processes and service quality for the organization
• Coordinate with sales person on customer’s order
• Liaise with customer during on-site setup requirement
• Organise set-up & clean-up after each event
• Inventory control for banquet equipment
• Understanding with and complying with the mandatory hygiene standards and requirements
• Assist in the development and review of operation plans to improve work procedures and quality service delivery
• Review daily reports for submission to management
• Check and maintain equipment and/or technologies and supplies
• Maintain stock of supplies of materials and equipment
• Identify and recommend suitable equipment and/or technologies to improve daily operations
• Implement maintenance schedules for tools and equipment
• Facilitate planning of work schedules and deployment of manpower
• Report and update on major incidents and emergencies to the management
• Onboarding of new Part-Timers and submission of the documentation to the HR Department
• Submission of Rosters, Overtime Claims and Part Time salary claims on the Attendance Management System
• Submission of leave applications of the employees onto the Leave System
• Ensure stock check is conducted and items below par level are submitted for order
• Perform any other duties assigned by Assistant Operations Director

Job Requirements

• Ability to work independently and in a teamGood Interpersonal Communication Skills
• High level of responsibility and initiative
• Excellent customer service and able to interact well with clients
• Physically fit and able to work in a fast paced environment
• Willing to work shifts, weekends and public holidays
• Must have Experience in the set-up of banquet events
• Meticulous and proactive team player
• Willing to learn

Responsible to lead a team of M&E personnels.

Acquire approval scope of works and ensuring compliance with regulations and project requirements.

Oversee and manage all aspects of the construction M&E works process.

In-depth understanding of project specifications, technical details and construction drawings.

Monitor and ensure that site progress is in accordance with the master program with no delay in works and proper work sequencing.

Attend site meetings with the client and all sub-contractors to review project progress.

Monitor and report project details including progress, risks and resolve MEP-related issues in a timely manner.

Define clear roles & responsibilities and deliverable requirements in terms of both scope and schedule to all project personnel.

Lead and supervise project personnel on site to ensure construction activities are carry out effectively and timely.

Assist to the Project Director and any other job-related ad hoc duties.

Understand and be competent with professional practice and contract administration processes.

Required language(s): English

At least 3 Year(s) of working experience in the related field is required for this position.

Self-motivated with good team player and positive attitude.

· Responsible for effective implementation and successful completion of building projects undertaken by the company within schedule, cost and quality.

· Liaise Closely with Main contractor, Sub Contractor;

· set guildlines and provide expertise and supervision to the team.

· Manage each phase of the project from design to completion and ensure efficient use of resource and enhance cost effectiveness.Manage,

· Monitor and regulate the schedule and quality of performance of sub-contractors.

· In-charge all the construction matters, integration of programs, scheduling and planing of manpower, materials and sequence of works.

· Others Job Assigned by Company Management.

Requirements and skills

· Diploma or above in Civil / Construction Engineering and any others equivalent certification.

· min 5yrs of pharmaceutical related project exp.

· Well-versed in constractual terms, conditions and obligations.

· Strong construction background to discuss and advise technical matters with Main and Sub Contractors.

· Excellent Communication skills and highly organized, driven adn conscientious.

- Bilingual in English and Mandarin in order to communicate and engage with Mandarin speaking customers.