Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

• Attached to Hire Purchase Department
• Support loan disbursement
• Handle documentation & reports
• Perform data entry
• Liaise with internal & external business partners
• Perform any other related duties / ad hoc tasks assigned

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities

• Developing audit programs, and reviewing systems of internal controls.
• Performing audit tests to determine compliance with prevailing policies, procedures and regulatory requirements.
• Evaluating the efficiency and effectiveness in accomplishment of objectives and goals established for various organisational and functional activities.
• Identifying critical issues and recommending the appropriate courses of action / improvements for the organisation’s operations.
• Prepare and tabulate audit findings, and feedback and to follow up on agreed actions from previous audits.
• Travelling around the region is expected.
• Assist with ad-hoc duties.

Requirements

• Diploma/Degree in relevant disciplines
• Proficient in MS Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

• Assist incoming enquiries
• Assist clients with their Issues
• Liaise with other departments to troubleshoot and resolve client issues where applicable
• Perform outreach to clients for clarification or assist them with their requests
• Other ad hoc duties as necessary

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Attached to Hire Purchase Department
• Support loan disbursement
• Handle documentation & reports
• Perform data entry
• Liaise with internal & external business partners
• Perform any other related duties / ad hoc tasks assigned)

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Summary :
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities:

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customers

Requirement:
- Have Call centre exp

OR

- Have order processing exp

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

About Us

Quintessential Education (QE) is Singapore’s leading education provider of pre-tertiary academic programmes and university admissions advisory for IGCSE and IB students. QE is committed to providing the best industry-defining plan for academic excellence in supplementary education, guardianship and university admissions. We aim to bring out the best in our students, ignite opportunities and nurture them towards success.

We are looking for committed and talented additions to our team. As an ideal candidate, you should display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within the QE team. You should be able to work with the team to meet deadlines and instill a culture of continuous work improvement.

As part of the position, you will work with the founders, Ivy League and Oxbridge graduates and other high-performing teammates.

Job Duties

•Handle enquiries, present our programmes, match appropriate tutors and mentors.

•Arrange class schedules and feedback for students and tutors

•Assist in invoicing and payments

•Collaborate with relevant stakeholders and partners, manage external agencies and clients to boost sales

•Assist in marketing content curation for above and below the line marketing activities (Blog articles, Instagram, Tik Tok, Videos, Website, Brochures, Wechat, Xiaohongshu)

Job Requirements

•Must be residing in Singapore, Malaysians welcome

•Good communication and interpersonal skills

•Strong research and analytical skills

•Keen eye for detail

•Good attitude to learn and improve

•Strong time management and organisation skills

• Task-oriented, conscientious in task documentation

•Strong sense of responsibility in fulfilling tasks well and in accordance with deadlines

•Ability to work independently and as a team

•Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)

•Excellent verbal and written communication in English and Chinese (Command of Korean and Japanese are welcomed as well)

What You'll Learn

•Analytical skills

-You’ll learn to analyse the latest market trends and conduct consumer research

-You’ll be able to determine areas of opportunities or improvement of our brand’s product/service

• Develop your communication skills and handle enquiries of high net worth parents from an international clientele

•Coordinate with specialists and conduct briefings and training

•Build your leadership skills

•Oversee brand strategies and activities

•Lead the creative development of brand strategies

•Take ownership and ensure that brand activities align consistently with the company’s mission and vision

Additional Details

Working Days: 5 Days

Working Hours: 1000AM-7PM for Weekdays,1030AM-530PM for Weekends*

*This is an in-person office role

Salary: $3500-$4500 per month. Additional performance and team bonuses apply

Other benefits:

•Annual stipend of $500 for Specialist claim

•Annual stipend of $100 for Dental claim

•Annual stipend of $500 for Personal Development

Commitment: Full-time

Expected Start Date: 01/12/2024

Office Location: 545 Orchard Road, #14-09, S238882

Interested parties should email their CV to [email protected] . Shortlisted candidates will be invited for interviews and assessments.

• Process vendor invoices and payments
• Process staff expense claims and corporate card transactions
• Handle tax requirements relating to payments
• Handle billing and settlement of intercompany charges with subsidiaries and overseas branches
• Review and reconcile temporary accounts
• Prepare vendor spend and staff reimbursement reports
• Handle monthly closing of Accounts Payable system
• Attend to common mailbox and staff queries
• Participate in implementing system functionalities and enhancements
• Participate in developing and maintaining policies and procedures
• Participate in project work including process improvement activities

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Scope:

• Clear backlog in the Transaction Monitoring Team
• Review and investigate all transaction alerts generated by Transaction monitoring system
• Timely review of ad-hoc escalated review from other functional units within the AML team.
• Communicate with relevant business line and other functional units to provide AML and transaction monitoring advisory, expertise and all transaction monitoring matters
• Due Diligence and background check on suspicious cases/alerts
• Ensure timely escalation of alerts, and escalate suspicious transaction reports (STRs) appropriately
• Contribute and maintain KRI (Key Risk Indicators) for Transaction monitoring Team

Requirements:

• Minimum Diploma with at least 2-3 years of relevant banking experiences
• Team player
• Meticulous and detailed

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Responsibilities:

• To assist in the enforcement of Tang Plaza, MCST 1673 security procedures, responds to and reports security and safety incidents that occur on premises
• Protect the property from wilful damage. Conduct patrols and static duties to deter and detect any wilful acts to cause damage to the property.
• Conduct enforcement duties and checks
• Carry out enforcement duties against traffic violators. Regulate and control both pedestrians and vehicular traffic flow within the premises.
• Enforce the safety and house rules of the property
• Conduct crowd control
• Safeguard the safety of contractors/visitors/customers in the property
• Report any building defects when chance upon
• Any other duties undertaken by the Security Department

Requirements:

• Candidate must possess at least a Primary/Secondary School/"O" Level or Professional Certificate/NiTEC, any field.
• At least 2 year(s) of working experience in the related field is required for this position.
• Preferably Non-Executives specializing in Security/Armed Forces/Protective Services or equivalent.
• Full-Time position(s) available.
• With valid Security License and Recognized Terrorist Threats Training certificate (RTT).
• Willing to work on Weekends and Public Holidays
• Rotating Shift

• Organize and facilitate community events, workshops, and outreach initiatives to raise awareness and promote active participation.
• Create and manage content for various communication channels, including newsletters, social media, blogs, and press releases.
• Monitor and respond to community inquiries and feedback through various platforms, fostering a positive and interactive communication environment
• Analyze data from marketing tools to assess the effectiveness of campaigns and initiatives
• Collaborate with internal teams to develop compelling marketing materials, including brochures, flyers, and digital content that effectively communicate our mission and initiatives.
• Ensure all communications align with our brand voice and strategic objectives.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept by COTE Korean Steakhouse and internationally-renown patisserie Cédric Grolet — will be housed under one prestigious address: COMO Orchard.

Job Responsibilities

• Maintenance, servicing and ensure regular checks and servicing of: Fire alarm systems, EM LOCK and magnetic door systems,Guestroom lock systems ELsafe units, CCTV systems, Public announcement systems, Car park collection systems Panic and PWD button system.
• Oversee the loading and unloading bay, driveway, and basement car park to ensurenall.loading and unloading activities conpleted within time frame.
• Control and distribute complimentary car park tickets.
• Respond to various incidents during shift, ranging from security breaches to guestroom lock and ELsafe issues.
• Complete security incidents, accidents, and emergencies, prioritizing report by end of daily shift.
• Enforce security protocols and procedures to protect guests, colleagues and property.
• Manage access control systems, such as key card access, to prevent unauthorized entry.
• Prrform random bag check to all colleagues who exit the building.

Job Requirements

• 1 year experience as Security preferably within hotel industry.
• Possess a valid Police Licensing Regulatory Department Security Officer license.
• Service-oriented and positive working attitude.
• Willing to perform rotating shift work.
• Police, CISCO or SAF regular experience will be an advantage.

The Opportunity

• Adecco is partnering with a leading bank to look for a Bank Officer
• Location: Toh Guan

The Job

• Static creation & maintenance in Murex and Front Arena & SDWT
• Liaise with Treasury dealers, Relationship Managers, Finance Dept, and RMG on Static Configuration matters.
• Work with huge volume to analyse the data

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Bank Officer (2months)
• We regret to inform that only shortlisted candidates will be contacted

Responsibilities

• Process daily giro related matters.
• Giro application input & submission
• Follow up on the Giro application result from banks
• Prepare and submit Giro collection requests
• To collate and update Giro collection results
• To handle request to cancel payment
• Assists in updating the giro details into required systems
• Liaise with collection teams on giro and collection matters
• To assists in ad hoc related reports

Requirments

• Min. Diploma in accountancy or related.
• Proficient in MS Office
• Preferably with at least 1 year of experineced

Interested applicants please email your resume to [email protected]

Jas Lee Geok Kuan (R1111031)

Recruit Express Pte Ltd

EA Licence No: 99C4599

***We regret that only shortlisted candidates will be contacted.

Working hours: Monday - Friday & Alternate Saturday

Working Location: North Area

Responsibilities:

• Manage and supervise the Technicians and work with FM teams, security teams and carpark teams, in carrying out duties as specified herein.
• Coach and train his technicians so that they are familiarised and knowledgeable of the requirements of this contract.
• Manage all technical staff, including direct contractors or parties engaged by the client for the Facility Management Services in various specific disciplines.
• Conduct regular sub-meetings with subcontractors/stakeholders with minutes-taking.
• Manage and effectively maintain the respective systems.
• Ensure all projects, preventive maintenance works and SOPs are carried out timely and according to planned schedule as per the agreed Response, Delivery and Completion Time as stated in this Contract.
• Support and assist in all projects (install, resolve, repair, trouble-shoot) related to Mechanical, Electrical, Fire Protection, Lift & Escalator, ACMV, BMS, Audio Visual and Facilities Management
• Attend to site show rounds
• Ensure that all his technical team and direct contractor appointed by the client or Contractor’s subcontractors follow the QEHS ISO requirements and Statutory Requirements.

Requirements:

• Diploma in Engineering, Facilities Management or equivalent with minimum 3 years relevant experience in Mechanical, Electrical, Fire Protection, Lift & Escalator, ACMV and/or BMS or its equivalent;
• Higher Nitec or Nitec in Engineering, Facilities Management or equivalent with minimum 5 years relevant experience in Mechanical, Electrical, Fire Protection, Lift & Escalator, ACMV and/or BMS or its equivalent;
• For electrician and plumber, the tradesmen shall hold the relevant license to practice. If not, the Contractor shall engage part-time licensed electrical worker or plumber;
• Self-motivated with good written and communication skills and computer literate. All technicians shall have general competency in the use of Outlook emails and the following application software; MS office, especially MS Outlook express, Microsoft Excel (intermediate level), MS Word and MS Power point.
• Meticulous and a good team player and ability to manage a team of technicians.

- 5 Days Work Week, 9AM-630PM

- Large MNC with lots of Career Progression

- Attractive AWS & Variable upon Conversion

- Good Working Environment

- Blue-Chip Bank

Job Scope

- Defining data requirements and testing for source of various variance and risk system project delivery & implementation

- Interpretation of business requirements using balance sheet for project implentation

- Working with departments to automate and streamline data processing flow

- Conduct risk reporting system maintenance and enhancement base on requirements of users

- Performing system integration testing and assisting in UAT with users

Requirements

- Min Degree with Business/Finance/Computer Science or any relevant experience welcome

- Good to have SAS/SWL

- Good to have FRM/PRM

Interest applicants may send the resume over to [email protected]

EA License No: 04C3537

EA Personnel No: R23117727

EA Personnel Name: Estele Chai

JOB SUMMARY

Work closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.

JOB DESCRIPTION

• Monitor room assignments to ensure all guest requests are met or provide guests with an alternative if unable to meet requests.
• Master all duties and responsibilities of a Guest Relations Agent and provide guidance and supervision while on shift.
• Check and ensure that all tasks stated on the associate’s daily operation checklists are completed before the end of each shift (Applies for all sections and including printing of reports required).
• Handle all guest requests and complaints and take ownership of guests’ feedback. Correspond with guest.
• Ensure key packets for guest are properly packed according to the hotel’s standard and room assignment is in accordance to guest requests and preferences.
• Assist to handle overbooked situations with Duty Managers/AFOM/FOM.
• Handle night audit duties, Opera interface and liaising with Opera support when shut down is required.
• Know all hotel emergency procedures at all times, including and not limited to, systems contingency report, hotel’s business continuity plan, hotel’s contingency plan, and to be available to assist guests.
• Log daily incidents (where applicable) and be aware of any general liability issues and if unclear, to check with Duty Managers, before any actions taken.
• Ensure all areas under the Front Office’s jurisdiction are cleaned at all times. (Including but not limited to the hotel lobby, back office, Concierge storage).
• Ensure hotel’s properties, department’s equipment are handled with care by all associates and used according to proper procedures at all times. Monitor guests’ supplies and office supplies, and requisite through the necessary hotel platform in a timely manner.
• Ensure hotel’s properties, department’s equipment are handled with care by all associates and used according to proper procedures at all times. Monitor guests’ supplies and office supplies, and requisite through the necessary hotel platform in a timely manner.
• Assist to prepare and conduct 15 minutes training for all Front Office Associates.
• Maintain effective service in line with the Hotel’s Corporate Image:

- Company’s Grooming Standard

- Standard Operating Procedures

- Departmental Policies

- Corporate Policies

• Cash/Bank Handling

- Process all payment methods in accordance with Accounting procedures and
policies.

- Follow property control audit standards and cash handling procedures (e.g., blind drops).

- Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

- Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

- Transport bank to/from assigned workstation, following security procedures.

- Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

• To ensure and follow established procedures and compliance as per LSOP guidelines.
• Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 2 year(s) of working experience in the related field is required for this position.
• Great communication & presentation skills.
• Proficient in problem-solving & follow-up skills.
• Customer-oriented, well organized & outgoing personality.
• Rotating shift work basis.
• Able to start work within short notice period.

We regret that only shortlisted applicants will be notified.

JOB SUMMARY

1. Respond quickly and efficiently to all reservations-related requests made by prospective hotel guests, corporate bookers, travel agents and co-workers. Promotes room sales through phone contacts and maintains a good relationship with business contacts. Assist the Reservations Manager to ensure the smooth operation of the department. This includes monitoring the department activities and development, recommending changes when necessary to improve quality of work.
2. Also be responsible for the processing of group in Marsha and Fidelio. Liaise and communicates effectively with the relevant departments (e.g Sales & Marketing, Catering Sales, Front Office, Food & Beverage) for all group related co-ordination.
3. Also, to contribute positively to Engagement Survey results by being positively in all aspects of departmental & inter-departmental issues.

JOB DUTIES AND RESPONSIBILITIES

1. Processing and follow-up of all FIT and Group reservations.
2. Take charge of the systematic and orderly filing of all reservation correspondence.
3. Keeps the Reservations Manager and Revenue Manager informed of daily/ last minute group reservation development and closely co-ordinates with the Reservation Manager & Revenue Manager for system updates and forecast changes.
4. Maintain an effective trace system for all bookings to ensure timely follow-up is done.
5. Monitors and be responsible for group booking activities, check all the details and clean up in Opera diligently 3 days prior based on the 1st arrival guest.
6. Actively perfect sell at 100% occupancy by checking on pre blocks.
7. Meet or exceed monthly upsell and maintain abandon calls goals at or below 3%.
8. Liaise with the Room Controller / Front Desk team for room assignments and keys preparation prior to the group’s arrival for VIP group (as and when needed).
9. Assists in the group’s check-in upon arrival and if required during office hours and co-ordinate with the group/ tour leader or organizer for any special arrangements (as and when needed) for leisure groups.
10. Attend the pre-con meetings for VIP groups if required.
11. Prepares group cover sheet 3 days prior arrival and circulates to the necessary departments for Wholesaler groups.
12. Communicates and process No-Show/Cancellation charge or refund.
13. Update Reservations Manager monthly on group commission accrual.
14. Weekly commission clearances on verification / investigation.
15. Handling of guest’s complaints and resolving guest’s issue when required.
16. Responsible for other administrative duties (e.g. preparation of reports and data collection) as assigned by the Reservation Manager.
17. Responsible for maintenances of good Group data standard in both Marsha and Opera, ensuring the rate set up and clean up are performed periodically for individual groups.
18. As and when required, support Reservations Manager in ensuring smooth operations, including sufficient phone coverage, daily duties distribution, obtain and inform briefing notes.
19. Discharges function in accordance with the hotel policy
20. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Minimum GCE 'O' levels and/or Diploma in Hotel Management.
• At least 1 year of relevant experience in handling Hotel Reservation Room Sales will be an added value.
• Good interpersonal, communication & administrative skills.
• PC literate.
• A great team player.
• Able to start work immediately or within short notice period.

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Ensure the enquiries and requests received through emails/mails/fax are

responded within the expected turnaround time;

• Manage and resolve’ issues

• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution

• Provide excellent customer service experience; and

• Manage ad-hoc assignments/tasks delegated

• Highlights any potential concerns /risks and proactively shares best risk management practices.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Key Responsibilities:

• Clinical Risk Management: Collaborate with cross-departmental teams to identify, prioritize, and mitigate clinical risks.
• Framework Implementation: Execute and support the clinical risk management plans aligned with our strategic goals.
• Data Integration: Analyze data from various sources, including incident reports and clinical complaints, to enhance risk management processes.
• Horizon Scanning: Lead proactive risk identification and analysis to anticipate potential impacts on the organization.
• Committee Support: Serve as the secretariat for the Clinical Risk Management Committee, ensuring effective operations and communication.
• Project Management: Lead or contribute to assigned projects that drive our clinical risk management initiatives forward.

Requirements:

• A relevant degree from a reputable university.
• Experience in quality management and risk management is preferred, with healthcare experience being an advantage.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Scope:

• Clear backlog in the Transaction Monitoring Team
• Review and investigate all transaction alerts generated by Transaction monitoring system
• Timely review of ad-hoc escalated review from other functional units within the AML team.
• Communicate with relevant business line and other functional units to provide AML and transaction monitoring advisory, expertise and all transaction monitoring matters
• Due Diligence and background check on suspicious cases/alerts
• Ensure timely escalation of alerts, and escalate suspicious transaction reports (STRs) appropriately
• Contribute and maintain KRI (Key Risk Indicators) for Transaction monitoring Team

Requirements:

• Minimum Diploma with at least 2-3 years of relevant banking experiences
• Team player
• Meticulous and detailed

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified