Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Responsibilities:

· To handle order processing and expedite customers’ orders to ensure on-time delivery of goods

· Prepares the necessary paperwork, such as delivery orders, invoices, and other documents for air or sea freight arrangements.

· Liaise with internal departments to expedite the sales order.

· Perform any other admin duties as assigned

· Maintain a good filing system of customers’ history of buying from SLS

Requirements:

· At least GCE “O’ levels or equivalent

· At least 2 years working experience in customer service

· Handle and have shipping knowledge on Malaysia Import and Singapore export is added advantage

· Pleasant personality and customer service oriented

· Able to work independently as well as in a team

· Proficient in MS Excel and Word

· Knowledge on JD Edwards will be an added advantage

Must be willing to work in Tuas

1. Attend and verify all enquiries/feedbacks, building defects pertaining to maintenance, landscape, cleaning and pest control in the premises are carried out/rectified to the highest standard expected of the building owner and meet the SLA.

2. Carry out room inspections during mass check in/out exercises, AV and logistics set up for conference events/facilities bookings.

3. To follow up for contractors’ quotations.

4. You are required to work with consultants to ensure that all authorities’ submissions are done on time in order to commence work and in time to obtain TOP/CSC for projects.

5. Any other duties may also be reviewed and incorporated to ensure the estate is well managed and assigned by supervisors or Head of Department.

Job Requirements

• Minimum Diploma in Building Services Engineering / Mechanical / Electrical or equivalent with minimum 3 year of relevant working experience.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Good communication and interpersonal skills.
• Service orientated mindset.
• Able to start work immediately or within short notice.

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment.

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

Job Specifications

• Process accounts and incoming payments in compliance with financial policies and procedures
• Verifying, classifying, posting and recording accounts receivables’ data
• Generate reports detailing accounts receivable status
• Perform cash collection & cash count
• Update/offset receipts from customers
• Prepare bank deposits
• Ensure timely submission of Statement of Account (weekly / monthly)
• Facilitate payment of invoices due by sending bill reminders, follow up with customers on payments and contacting clients
• Liaise with sales team/customer service on clients’ billing issues, CN and payment discrepancies
• Assist in AP when required

Job Requirements

• At least LCCI or any other Professional Certificate/NiTEC in Accountancy or equivalent.
• Minimum 2 Year(s) of working experience in the related field.
• Knowledge in Navision system will be an advantage
• Proficient in Excel
• Positive and Hardworking

Responsibilities:

-Inspection and supervision of Architectural and building works as required under the project and mandated under the Building Control Act & Regulations.

-Inspect and conduct all required tests for the project.

-Preparation & issuance of site memos on bad workmanship & non-compliant works.

-As-built drawings checks.

-Monitor progress of the works on site and at any off-site manufacturing facilities and report delays immediately.

-Observe and comply with site safety, submit all reports as directed, and ensure that works are carried out in a safe and proper manner

-Attend and witness all on-site testing of architectural works as required by the Client and authorities.

-Check that all architectural works are carried out according to the approved drawings and specifications and conform to all authority standards and requirements.

-Inspect the completed works and record all defects for rectification before handing them over to the Client.

-Others duties and responsibilities listed in project's contract.

Job Requirements:

-Candidate must be registered with BCA/IES as Resident Technical Officer

-At least 3 Year(s) of working experience in the related field is required for this position.

-Required Skill(s): Supervision of Architectural, building and construction works.

-Must attain certification in "BCSS" and "Develop a Risk Management Implementation Plan (bizSAFE Level 2)".

-Preferably Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

-Good communication skills

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Responsibilities:

• Work in a team to establish best or alternative solutions that are feasible within the technology and timeline constraints to deliver projects and change requests.
• Analyse and troubleshoot software-related problems reported by end-users, identify root causes, and propose effective solution.
• Develop, test, and deploy new software applications.

Requirements:

• Diploma or Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Superior analytical skills with a good problem-solving attitude and ability to perform in a team environment.
• Familiar with OOP design principles and strong Java development skills.
• In-depth knowledge in secure coding practice. Familiar with code quality tools and enjoy following clean code practice.
• Knowledge of GIT and experience in code versioning with GitLab.
• Excellent expertise in the following technologies:

1. Business process automation with jBPM/Camunda
2. MySQL database and Linux operating system
3. Spring Framework and JBoss EAP
4. API technologies: REST API, JSON, JWS & JWE
5. UI framework: JSF and Angular

• Experience in DevOps tools Jenkins and SonarQube is a plus.

The successful candidate can expect a competitive package that includes an attractive basic salary, annual bonus, variable bonus and staff share options. Please submit your detailed resume, including expected salary and contact number.

(We regret that only short-listed candidates will be notified)

Job Responsibilities:

• Process Inward and Outward Remittances, Fixed Deposit and Banker Guarantee Transactions
• Handle Import and Export (LC & Collection) documents and payments
• Construct swift messages
• Prepare monthly reports to the Management/Head Office
• Attend to queries from customers/banks/staff of other departments on work related matters
• Any other ad hoc duties as assigned

Job Requirements:

• 1 - 3 years of working experience in Trade Finance Department
• Good interpersonal and communication skills
• Team player & ability to work with people from multi levels

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Job Descriptions:

• Management of CAPA from tracking, including follow-ups and closure.
• Management of Change Control, Deviations, from tracking, follow-ups and closure.
• Review quality process control plan, drive quality issues to root cause, corrective actions and improvements.
• Perform, document internal audits and other quality assurance activities to ensure readiness on international standards certification audits and GMP inspection.
• Coordinate and assists during customer visits and audits.
• Create, review work instructions and standard operating procedures, devise sampling procedures and directions for recording and reporting quality data.
• Review the implementation and efficiency of quality and inspection systems.
• Collect, compile statistical quality data, and analyze data to identify areas for improvement in the quality system.
• Review of analytical reports, and batch records (manufacturing and packaging).
• Perform SAP QM setting, review test results, block / unblock of finished products.
• Manage customer queries, customer satisfaction surveys, and questionnaires and other quality / regulatory purpose documentation requests.
• Investigate customer complaints and non-conformance issues.
• Consolidate data to create the annual product quality review report.
• Track quality performance and initiate quality improvement plans.
• Perform risk assessments and monitor risk management activities at quality level.
• Conduct /perform training to employees to improve GMP / international standards certification awareness and compliance.
• Perform any other duties and responsibilities as assigned from time to time.

Job Requirements:

• Minimum 2 years related work experience
• Possess experience in internal audit, validation activities, training management and batch release for API with good background on cGMP

- Project site located at NUS

- Must be registered with IES and with valid RTO's certificate

- With minimum 5 years' RTO site supervision experience with structural and architectural works

- Supervision and practical experience in A&A works and institutional projects would be an advantage

- Conversant with local codes and regulations

Our client is a leading provider of maritime energy solutions.

• Assist in coordinating the daily planning of the company's launch boat schedule and launch arrangements for all internal staffs.
• Sustain records of launch movements for verification of payments, etc.

Requirements:

• Higher Nitec in Maritime/Logistics/Supply Chain or equivalent
• At least 1 year of logistics/coordination experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description

• Industry/ Organization Type: Security System Service Provider
• Position Title: Customer Service Officer
• Working Location: East (Nearest MRT: Tai Seng)
• Working Hours: 5 days (Monday-Friday, 9 am-6 pm)
• Salary Package: Up to SGD 2400 + Variable Bonus
• Duration: Contract (Yearly renewable)

Key Responsibilities

• Making & receiving customer inquiry calls
• Handling customer complaints and Responding to customer reviews
• Collecting & analyzing customer feedback
• Support software training & software installation with customer
• Intervention driver fatigue cases for commercial bus & SME companies
• Assist in the retrieval of camera footage for customers
• Prepare usage report for sales team for grants claim
• Prepare telematic reports for customers to improve driver behaviours & help reduce accident cases
• Data analytics for software & product accuracy
• Back-end QC check for new vehicle installation project
• Observe & monitor for server performance
• Arrange Company product installation or maintenance booking with the customer

APPLY NOW!!!

• Min. Diploma
• Min.1 year of working experience in a customer service role
• Able to answer a high volume of calls or emails daily

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66269 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Responsibilities

• To assist in carrying out regular supervision of structural, Architectural and Mechanical & Electrical installation works in respect of projects/s under your charge.
• To ensure that all structure, Architectural and Mechanical & Electrical installation works at site are carried out in accordance with approved plans, building-by-law and contract specifications.
• To assist the Architects/Engineers to supervise the contractors and co-ordinate with consultants to ensure work on site is done to achieve the objectives of quality and timeliness.
• To ensure proper implementation of instructions and plans emanating from Architects/Engineers.
• To submit site reports on projects performance and progress on a weekly basis.
• Maintain consistency in the inspection.
• Highlight potential impact to quality defects.

Requirements

• Possession of a valid practicing certificate from ACES/IES for RTO or relevant Diploma in Building / National Construction Certificate of Supervision (NCCS) Certification.
• At least 3 years in the supervision of Building projects in Singapore, preferably in Architectural trade.
• Diploma in Building or Architectural.
• To supervise the landscape works shall possess the Singapore Workforce Skills Qualifications (WSQ) Certificate in Landscape Operations, or equivalent / higher qualification approved by client.
• Good interpersonal skills.
• Ensure that building contractor embrace good construction practices to achieve good workmanship.
• Competent to carry out inspection and supervision of architectural and M&E works.
• Relevant experience in architectural building works, landscaping works, ID finishing and fit-out works and coordination, defects checking.
• Be conversant in local legislation, regulations, and codes.

We are looking for an experienced and skilled individual to join our team. The successful candidate will be responsible for overseeing all facilities operations and management to ensure a smooth and efficient working environment for our employees.

Job Description:

• Plans, organises, co-ordinates and executes effective Facilities Management in accordance with established policies and budget.
• Develops annual maintenance plan to ensure the offices, AMP@Pasir Ris and CommonSpace, are running in tip-top condition.
• Sources and appoints reliable contractors for maintenance and repairs services in accordance with established policies.
• Supervises maintenance and repair works and process payments for satisfactory services rendered.
• Act as the primary point of contact for tenants and stakeholders regarding facilities and security-related issues.
• Manages and coordinates tenants, renters and public usage of AMP facility. Manage contracts, terms and conditions and billing terms with current and prospective renters/tenants.
• Liaises with building owner, authorities and building partners pertaining to building services and facilities.
• Attends to needs of operating units for fixture & fittings, equipment and executes appropriate purchases as requisite.
• Manages issuance of passes, parking tokens, renewal of utilities contractors for electricity and monitoring of utilities (water and electricity).
• Prepares annual maintenance and services budget.
• Represents AMP at facilities related meetings and events.

Job Requirements:

• Diploma/Bachelor's degree in facilities/building management, engineering, or a related field.
• Minimum 2 years of related experience in property management or commercial building administration.
• Strong knowledge of building systems, maintenance practices, and safety regulations.
• Excellent communication and interpersonal skills to work effectively with internal teams and external partners.
• Able to perform multiple tasks effectively.

Location: Changi Airport

*Able to commence in Dec 2024

Job Responsibilities:

- Monitor flight schedules and aircraft types using various information systems.

- Oversee CCTV footage and accurately record timings of activities on the aircraft parking stands.

- Maintain detailed records of activities using Microsoft Office tools (e.g., Excel, Word).

- Respond promptly to system alerts and coordinate with stakeholders for necessary follow-ups.

Requirements:

- Min. GCE N or O levels

- Able to converse in English

- Comfortable with using MS Office

- Open to shifts

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

[Job ID: 780598]
Responsibilities:

• Corporate sales (Loan, Deposit)
• Credit Rating Assessment
• Loan Facility Renewal
• Preparing Loan Asset Balance Table, month-end processing
• Loan transaction (Rate reset, Reimbursement, CDD)
• Any other ad hoc duties assigned

Requirements:

• Min 5 years working experience, preferably in the compliance area of a bank.
• Proficient in Japanese (JLPT: N1 or N2) to liaise with Japanese clients
• Credit Analyst or Corporate Relationship Officer experience
• Strong communication skill and team player
  
  We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
  
  Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
  
  EA Personnel Name: Ochi Madoka
  EA Personnel Registration Number: R24125474
  EA License No.: 07C5771

Responsibilities:

As the Food Safety and Quality Assurance Officer, you will be responsible for ensuring the highest standards of food safety, quality, and compliance with ISO22000 for our central kitchen, supermarket counters and trading business under the subsidiary company.

Your key responsibilities include:

1. Compliance Management:

• Oversee and implement food safety and quality management systems in accordance with ISO22000.
• Conduct regular internal audits and inspections to ensure compliance with all relevant regulations and internal standards.

2. Documentation and Reporting:

• Maintain accurate records of all food safety and quality assurance activities.
• Prepare comprehensive reports for management, summarizing key performance indicators and areas for improvement.

3. Training and Development:

• Develop and deliver training programs for operation staff at the central kitchen and supermarket counters on food safety protocols and best practices.
• Keep the team informed about updates in food safety regulations and industry trends.

4. Incident Response:

• Establish and implement effective procedures for handling food safety incidents and product recalls protocols.
• Conduct thorough investigations into any breaches of food safety standards and recommend corrective actions.

5. Supplier and Vendor Management:

• Collaborate with suppliers and vendors to ensure the quality and safety of raw materials used in our production processes.
• Evaluate and approve suppliers based on established criteria.

Qualifications:

• Certification in ISO22000.
• Proven experience in food safety and quality assurance, preferably in the sushi and sashimi production industry.
• Strong knowledge of local and international food safety regulations.
• Excellent communication and training skills.

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

The Opportunity

You will be part of the Business Services Division, mainly responsible for assisting in aftersales support for Sales team in Order Processing.

Responsibilities:

• Issuing receipts for payment by customers
• Allocate New car to customer in system
• Used Car trade-in processing
• New Car registration processing
• CPO Car registration processing
• Any other administrative duties as assigned by the superior

Requirements:

• Minimum GCE 'O' Level with relevant administrative experience
• Proficient in MS Office
• Meticulous and detailed oriented, especially when handling voluminous paperwork.
• Great teammate with good interpersonal and communication skills
• Enjoys learning and working in a high-energy and performance driven environment
• Enthusiastic, focused and committed to do your best
• Ability to handle ambiguity and confidentiality
• Understands and strikes a balance between being an individual and a team member

About the Company

A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles. At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves. We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognized for commendable people practices such as:

• HR Asia Best Companies to Work for in Asia for 8 years running (2015 - 2019, 2021 - 2023)
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development;
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR Innovation

The emphasis on employee experience has been on the forefront of the C&C’s people practices. Keen for a career conversation? Connect with us to find out more.

(You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application).

Location: Jurong (Warehouse Environment)

Working Regime: Alternate 5/6/5/6 days a week, rotating off days

Working Hours: 2000 to 0800 hrs

Your primary function is to provide surveillance over life and property by patrolling the premises and checking the movement of people/goods.

JOB RESPONSIBILITIES:

You are to perform rotating shift duty to provide security involving the following activities:

1. General Screening

• Screening of people, property, or vehicle

2. Guarding & Patrolling

• Guard properties, preventing thefts
• Clock routes
• Check for leaks & signs of fire/smoke
• Check and prevent the entry of unauthorized people/staff
• Check that security system/equipment are working and not tampered with
• Check that exits are clear and secured and doors/windows are secured
• Turn off unnecessary lights/taps
• Report irregularities
• Check perimeter fences/walls for wear & tear or forced entry
• Manage vehicle parking allocation
• Check that the lighting is in working order
• Ensure loading bay doors & good lifts are secured when not in use

3. Access & Egress Control

• Control entry & exit
• Conduct identity checks and pass exchange
• Authorize access to staff and visitors
• Operate gates, doors, or barriers
• Supervise car parks and loading/unloading areas
• Traffic control within the client's premise
• Maintain access control records
• Escort visitors

4. Basic Incident Response

• Respond to & report alarms
• Respond to & report to fire-related incidents
• Respond to & report crimes or public order incidents
• Respond to & report suspicious persons, belongings, vehicles
• Respond to & report medical emergencies
• Respond to & report bomb or terrorist threats
• Respond to & report lift breakdown
• Respond to & report power failure
• Respond to & report lift breakdown, power failure
• Respond to & report burst water pipes/leaking or ruptured sprinklers

JOB REQUIREMENTS:

• Must hold a valid PLRD security license of SO rank
• Must wear safety boots while on duty

​Our client is a global leader in gateway services, who is seeking to recruit a Security Officer (Airport). This position is based in Singapore.

Security Officer (Airport)

Responsibilities

You will be responsible for providing security services at the airport and key installation areas, such as safeguarding and protection of assets. Your role includes:

· Perform CCTV and Control Room monitoring duties.

· Undertake screening of baggage and personnel.

· Perform X-ray screening and access controls.

· Perform guarding and patrolling of installations.

· Any other duties as assigned.

Job Requirement:

· Valid PLRD Security license (Must be licensed as a Security Officer (SO) and are already in possession of a valid SO ID cards)

· Proficient to communicate in English

· Normal colour vision

· Able to work on rotating shifts

· Able to take on assignments at various locations based on Company's discretion

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Local focused

• Develop, implement, and maintain comprehensive compliance program in line with regional and international regulations such as MAS regulation, anti-money laundering (AML), counter-terrorism financing (CTF), data protection, Sanctions and industry-specific regulations.

• Monitor and interpret regulatory changes and ensure the organization’s policies and procedures are updated accordingly.

• Conduct regular risk assessments to identify potential compliance risks and develop strategies to mitigate them and ensure compliance with applicable laws, regulations, and policies.

• Act as a point of contact for regulatory authorities and external auditors.

• Liaise and maintain relationships with regulatory bodies and manage any regulatory inquiries and reporting obligations for the organization in the region.

• Monitor and report on compliance risks and issues to regulatory authorities, senior management and the board of directors.

Local & Group

• Coordinate with group compliance teams to align compliance objectives, processes, and goals, ensuring consistent practices across the organization.

• Maintain accurate and up-to-date records of compliance activities, audits, and investigations.

• Provide training and guidance to staff on compliance-related matters, promoting a culture of integrity, compliance, and transparency throughout the organization.

Job Description & Requirements
An Air Cargo Officer is responsible for managing and overseeing the transportation of goods and cargo by air, ensuring efficient and safe handling. Here’s a typical job description for an Air Cargo Officer:



Job Title: Air Cargo Officer



Key Responsibilities:



1. Cargo Handling:

Supervise the loading and unloading of cargo onto and off aircraft.

Ensure proper documentation, labeling, and securing of cargo.

Coordinate with ground staff and airline personnel to manage cargo movement efficiently.

2. Cargo Documentation:

Prepare and verify cargo manifests, airway bills, and other required documentation.

Ensure compliance with customs regulations and airline policies.

Maintain accurate records of shipments and delivery timelines.

3. Customer Service:

Liaise with customers, freight forwarders, and logistics companies to arrange air cargo shipments.

Address customer inquiries regarding shipment status, handling, and pricing.

Resolve issues related to delays, damage, or misrouted cargo.

4. Compliance and Safety:

Ensure that all cargo complies with safety standards and airline security regulations.

Conduct inspections for dangerous goods and ensure appropriate handling.

Coordinate with relevant authorities (e.g., customs, immigration) for special cargo clearances.

5. Operational Efficiency:

Monitor cargo handling equipment to ensure optimal functioning.

Coordinate flight schedules and cargo space allocation to maximize capacity utilization.

Identify opportunities to improve efficiency in cargo processes and operations.

6. Inventory Management:

Track and manage cargo inventory, ensuring timely movement and delivery.

Handle lost or delayed shipments and coordinate with airlines for resolution.



Qualifications:



Bachelor’s degree in Logistics, Transportation, or a related field (preferred).

Experience in cargo handling, logistics, or a similar role.

Strong knowledge of airline cargo regulations, customs, and freight documentation.

Excellent organizational and communication skills.



Skills:



Knowledge of air cargo operations and regulations (IATA, ICAO).

Familiarity with customs processes and documentation.

Proficiency in cargo handling systems and software.

Problem-solving and decision-making abilities.



Work Environment:



Mostly airport-based, working in cargo terminals or warehouses.

Shift work, including nights, weekends, and holidays, may be required based on flight schedules.



The role of an Air Cargo Officer is crucial in ensuring smooth, efficient, and safe air freight operations