What you will do
• Candidates will be responsible for the review of new committed Credit Agreements.
• Ability to clearly read, understand and interpret loan documents.
• Handles a variety of functions (multi-tasking) and/or transactions, including priorities that require immediate attention.
• To produce error free work, enters and verifies numeric data from a variety of sources (paper-based and/or electronic).
• Perform miscellaneous duties assigned.

What we expect:

Your background
• An expected degree of creativity and latitude is required. Relies on experience and judgement to plan and accomplish goals to perform a variety of tasks. Effective communication skills (listening, verbal and written).
• Proficient computer skills utilizing mainframe and PC software packages, strong system orientation: intermediate accounting skills; excellent teamwork, organization and admin skills.
• Possesses a high degree of attention to detail.
• Working knowledge of Microsoft Excel and Word.
• Over 2 years’ experience in the field of loan documentation/ administration/ loan processing.
• Loan IQ experience preferable.
• Able to navigate and communicate between the various groups globally.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Responsibilities:

• Develop and execute business strategies.
• Advise the board, ensuring market and future insights.
• Manage financial strategies and operations for growth.
• Promote company culture and values.
• Lead, motivate, and develop a high-performing team.

Qualifications:

• Experience in a similar role within tech or AI.
• Strong leadership, analytical, and organizational skills.
• Excellent communication and negotiation abilities.
• Knowledgeable in AI market trends, finance, and business functions.
• Degree in Business, Technology, or related fields.

Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Kovan (Walking distance from Kovan MRT)

- Able to commit for at least 1 to 3 months

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Kovan" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

no experience required as training will be provided

Diploma or PT Undergrad - $2500 - $2700

6 months

Graduate - $3K

• Perform daily bank reconciliation and follow up on outstanding items.
• Handle accounts payable process including raising payments, preparing journal entries.
• Maintain fixed assets register and depreciation schedules.
• Ensure proper booking of transactions, including prepayments, accruals and provisions.
• Prepare reconciliation schedules for various balance sheet items.
• Assist in local financial reporting, MAS/regulatory and head office reporting.
• Perform any other accounting duties as assigned.

How to Apply:
send your resume to: [email protected] or telegram @jocelynchan asap!

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

Objectives of the Position

• Serve as the business partner for HR and Communications for the Agricultural Solutions, South East Asia sub-region; effectively support the business leader and leadership team in achieving business priorities and organization needs through people strategies, tactics and initiatives.

Main Tasks:

Communications Champion

• Maintain a framework for professional internal and external communication in the sub-region
• Working in collaboration with SEA marketing, facilitate the implementation of communication guidelines and best practice sharing, including brand management.
• Drive internal communications to keep the team informed, connected and engaged
• Provide strategic communication support to SEA Leadership Team to create and deliver effective communications on strategic topics for internal and external audiences

HR Business Partner and Inclusion Champion

• Act as an advisor and strategic partner to consult, coach and challenge leaders on people topics.
• Proactively identify organization needs and provide appropriate HR and Communications solutions to support the business strategy; Lead delivery of regional initiatives/projects in the sub-region, including change management and communication.
• Champion Diversity and Inclusion (D&I) across the organization, including developing the D&I strategy and driving implementation of inclusive practices.
• Steer and ensure effective, high-impact delivery of people processes in the sub-region including talent management, capability development, performance management, compensation management including incentives, recognition, resourcing strategy and manpower planning.
• Support the SEA Leader in hiring and selection of key positions; drive inclusive hiring practices across the sub-region.
• Manage maintenance of relevant HR data for the sub-region; provide data-driven insights for people and business decisions.
• Serve as part of the Regional HR Community, select Global HR Communities and support select regional HR initiatives.

Requirements:

• Minimum Degree in Business Administration, Human Resources Management or a related discipline
• 8 years of professional HR / Communications experience in a multinational company environment
• Preferably with experience in HR Business Partnering, Internal Communications and change management
• High organizational and cultural awareness
• Ability to operate and influence with impact in a matrix environment
• Entrepreneurial and customer focus with strong drive to successfully steer impactful solutions that are effective in country operating context

Overview:

Our client is looking for Industrial Relations Officer to promote a positive and productive working environment by managing and maintaining effective relationships between employees, management, and labor unions.

Job Description:

• Promote and built positive workplace relationships, collaborating closely with various stakeholders
• Address concerns, resolving disputes, and negotiating agreements that support workers' well-being.
• Lead initiatives to enhance workers' skills and productivity
• Conduct research to identify trends, areas of concern, or opportunities for improvement.
• Use data-driven insights to develop and implement strategies for enhancing employee and labor relations.

Job Requirement:

• Diploma / Bachelor Degree in Human Resource / Sociology or any other relevant discipline
• Good communication and Interpersonal skills
• Candidate with no experience are welcomed as training will be provided

HOW TO APPLY:

If you are interested in the role, please send in your resume in Microsoft Word format by clicking “Apply Now”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

Job Description & Requirements

The Safety Officer duties and responsibilities are as follows:

• Ensure all Statutory act & regulations, company safety rules & regulations and code of practice are implemented and complied by all staff.
• Review and recommend necessary changes regularly to the safety management system to keep it updated with the applicable local legislation.
• Conduct safety training related to the activity based on Safe Work Procedure / Risk Assessment.
• Manage Safety Audits on site.
• Review all risk assessments and risk management internally and externally.
• Conduct monthly WSH Committee Meeting and put up safety reports.
• Conduct monthly Mass Toolbox Meeting and participate in the Daily Toolbox Meeting.
• Enforce house rules on all stake holders and take action when necessary for noncompliance.
• Work closely with the project team to eliminate security, safety, health and environment hazards.
• Ensure legal compliance to all statutory safety and environmental regulations and timely submission of mandatory documents.
• Liaise with relevant authorities on matters pertaining to occupational safety and health.
• Advice Project Director/Manager in occupational safety and health.
• Inspection of site to ensure all facilities and equipment relevant to the maintenance of environmental health is in proper working condition.
• Manage incidents' investigations, recommend corrective actions and follow-up on the implementations and effectiveness of actions taken
• Review and maintain site's environmental, health and safety records
• Ensure PTW supporting documents are valid and in place for operational performance
• Other duties as assigned by the Departmental Manager.

Requirements:

• Registered WSHO and ECO
• Min 5 years of HDB/Commercial project experience required
• Minimum Diploma in Engineering, Occupational Safety, Occupational Health or other relevant discipline

• Responsible for management of all customer orders from receipt of order through the customer invoicing process.
• Identify the timeliest and most cost-effective method for order fulfillment.
• Maintain direct customer contact and relationship with sales group.
• Customer Relationship Co-ordinator handle month end closing, above the normal duties of a Customer Relationship Co-ordinator does back-up for sample management.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

Our client is an property management company. They are looking for a Contract Admin Assistant to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Job Duties:

• Schedule key appointments with buyers.
• Share daily schedule with project stakeholders.
• Manage general administrative duties.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

19C9682 (Recruitpedia Pte Ltd)
EA Reg. No. R23119064
TEOH ZINI

At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title.

At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.

Join our team as Guest Services Officer (Front Office) in InterContinental Singapore Robertson Quay. You’ll have ambition, talent and obviously, some key skills. Reporting to the Assistant Rooms Division Manager, we’re looking for someone who:

• has a passion for the hospitality industry
• is willing to go the “Extra Mile” in order to exceed guests’ expectation
• is a great team player
• is able to work on a rotating roster

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Birthday Off
• Learning and Development Opportunities
• Medical Benefit
• Dental/ Optical/ Health Screening Benefit
• Insurance Coverage
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

[What you will be working on]
You will conceptualise, promote and execute programmes and activities for the participation and development of students in the areas of arts enrichment such as performing arts productions, arts leadership workshops, etc. You will be required to serve as the staff mentor of student arts groups.
 
[What we are looking for]

You should have at least 2 years of relevant work experience in arts programming and management (for example, fine arts, visual arts and/or performing arts), and in working with youths (preferably between the ages of 13 and 21). You should also have strong communication, people management and organisational skills.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

Lead the IT Governance and Security Team to:

- Develop frameworks and processes to support both Enterprise and Teaching & Learning business objectives of ITE

- Develop, implement and monitor reporting mechanisms for governance, security and risk practices to support compliance and highlight areas of exposure.

- Provide guidance to other IT and business units in the conducting and updating of risk assessment for IT projects and systems.

- Review to identify security risks and breaches to ensure the organisation’s assets and information are appropriately secured at all times.

- Communicate security basics to the general user population including formulating Security Awareness program to raise user awareness and understanding of basic security concepts

- Develop and updating of the IT Business Continuity Plan.

- Monitor and review compliance with risk management strategies and practices to ensure ICT-related activities are meeting Singapore Government Instruction Manual and relevant ICT security best practices.

- Working with project teams to collate, track deliverables and ensure timely update to IT & Digitalisation Steering Committee.

- Work with project teams to ensure timely submission on various polls, monthly/quarterly/yearly submission requests from internal and external bodies - Work collaboratively with other corporate oversight functions to identify and implement consistent and effective approaches to risk governance and control-based activities

- Work with internal units to conduct regular reviews and audit of IT systems and applications to ensure statutory compliance

- Liaise and support internal and external auditors to facilitate IT audits, reviews and timely closure of audit outcomes

- Provide secretariat support to IT & Digitalisation Steering Committee

- Lead in the investigation of cyber security incidents by working with other government agencies

[What we are looking for]

- Possess suitable academic or professional credentials in Information Technology, Computer Engineering, Computer Science or related fields.

- Possess relevant IT Governance, security and project management certifications (eg COBIT, CISSP, CISM, PMP).

- Minimum 5 years’ experience in either IT Governance and/or IT Security & Operations.

- Having experience in leading cross-functional teams in IT Governance and/or IT Security & Operations would be an advantage

- Possess leadership qualities as well as good people and collaboration skills. - Good presentation, verbal and written communications skills.

- Diligent, resourceful and able to multitask in a dynamic work environment - Meticulous in planning and tracking - Familiarity with tendering procedures, ICT Security Standards in Singapore Public Service and managing IT budgets would be an advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will provide support to the School of Engineering in the areas of, Administration (day to day), Customer Services (front desk), Information Support (in-house systems and SharePoint repository), Finance and Procurement, College events, oversee the housekeeping of staff centre, as well as collation activities of requests from various stakeholders.

[What we are looking for]

- Possess at least 2 years of relevant work experience.

- Good interpersonal and communication skills.

- Familiar with Outlook for Email.

- Competence in Microsoft Office systems (Excel, Word and PowerPoint)

- Good numeracy skills and/or knowledge in Adobe Photoshop would be an advantage.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

- Support the daily operation of services

- Manage enquiries from various stakeholders i.e. students, parents, public, agencies, etc

- Assist in organising activities related to admission processes, examination processes, orientation programmes and graduation ceremony as well as supporting College’s events and functions

- Assist is monitoring department budget and procuring of items like stationeries, first aid items, sundries, etc

- Maintain and upkeep records and inventory items

- Review and improve work processes

- Maintain proper documentation keeping

- Any other administrative duties as assigned

[What we are looking for]

- At least 2 years of relevant work experience

- Good interpersonal skills and communication skills (both in written and spoken)

- Self-motivated, self-disciplined with positive attitude

- Meticulous with procurement and inventory

- Good time management and strong multi-tasking skills

- Technology savvy and proficiency in Microsoft Office Suite

- Candidate must be a good team player who is process/detail-oriented and organised

- Some knowledge of event management will be an advantage

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be involved in the Estates & Facilities Management functions and upgrading of ITE’s physical facilities. Your key responsibilities include the following:

- Oversee the day-to-day M&E maintenance and operations of ITE’s premises;

- Manage the outsourced M&E term contractors to ensure that they deliver their services in accordance with the contractual requirements; and

- Implement upgrading/ renovation projects to ITE’s facilities including the preparation of technical specifications, appointment of contractors, and project management.

[What we are looking for]

·       Relevant educational credentials in Mechanical or Electrical Engineering or equivalent;

·       At least 2 years of relevant working experience; and

·       Possess good analytical, communication and interpersonal skills.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be involved in the Estates Management functions and upgrading of ITE’s physical facilities. Your key responsibilities include the following:

• Formulate and implement systems and procedures to ensure that ITE’s physical assets are well-managed, maintained in good condition and in compliance with statutory requirements; and
• Implement Smart Campus and Green Building solutions to enhance the building performance and sustainability standards of ITE’s built environment.

[What we are looking for]

• Relevant educational credentials in Building/ Engineering/ Estates Management or other building-related disciplines;
• At least 5 years of relevant working experience; and
  Possess good analytical, communication and interpersonal skills.
• Candidates who have experience in Data Science/Analytics and/or Programming will be advantageous.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

Job Description

• Professionally manage multi-channel interactions such as calls, email, social media, mobile apps and in-person enquiries and concerns in a timely manner
• Explore and introduce different type of services and products that are available to our customers
• Analyzing customer intention in order to assist customers to your best abilities possible
• Performing general administrative and clerical duties
• Maintaining and updating customer’s records

Job Requirements

• Minimum Diploma
• At least 1 year experience in Call Centre, banking or customer service environment
• Good command of spoken and written English (Mandarin speaking would be a plus point to communicate with our Chinese speaking customers)
• Positive attitude, independent, able to multi-task and is a team player
• Pleasant voice, attentive listening and good communication skills
• Proficient in computer skills such as Microsoft Office applications

Working hours between Monday - Friday 8.30am to 7:00pm, Sat 9:00am to 1:00pm (Shift)

OVERALL PURPOSE OF THE JOB:

Head of the Deck Dept, designated safety officer, responsible for safe and efficient planning & conduct of cargo and ballast handling operations. Member of the Bridge team and navigating officer of the watch for the vessel operating in Singapore waters and in International waters.

KEY TASKS AND RESPONSIBILITIES:

In the absence of the Master, the C/O is in command of the vessel and assumes the Master's responsibilities.

The Chief Officer is responsible to the Master for:

· Acting as the Deck department team leader in an emergency/crisis response situation

· Maintaining the upkeep of the hull, deck fixtures, fittings, crew accommodation areas (including toilets, washrooms, galley/mess), forecastles and Bosun's storerooms which must be kept in a clean and tidy condition

· Maintaining discipline within the deck department

· Administering and controlling of deck stores and equipment including inventory and expenditure control and requisitioning

· Maintaining an up to date and accurate record of deck maintenance

· Monitoring all situations which may result in environmental pollution incidents and to take appropriate preventative measures

· Keeping a safe navigational watch as instructed by the Master

· Acting as the ship’s Safety Officer including the promotion of safe working practices and the conducting of regular safety inspections

· Ensuring all shipboard safety equipment is maintained and regularly tested

· Acting as Ship Security Officer along with the associated duties contained in the Ships Security Plan (note, in some cases the Chief Engineer may be appointed by the Master for this role)

· Taking charge of a mooring party

· The Chief Officer is to be given the opportunity to understudy the Master whenever such an opportunity arises including on-board ship handling training. Such training to be recorded in and reported in their appraisal report.

· Any other duties as instructed by the Master

· Recording incidents and dangerous occurrences

· The promotion of safe working practices including the use of safety equipment and protective clothing throughout the ship

· The health and safety of visitors and contractors by laying down written specific procedures to be followed during their period on board

• Responsible for the up keep of the Ship Safety and Training Record Book
• Acting as designated Garbage Management Person along with the associated duties contained in the Ships Garbage management Plan.

Cargo Operations Responsibilities (As applicable to Vessel Type)

Under the supervision of the Master the Chief Officer is responsible for:

· Responsible for cargo handling including tank cleaning and COW operations, ballasting/deballasting operations including the allocation of specific duties to other Deck officers

• Preparation of the Cargo Plan in compliance with the Voyage Orders
• Checking of the Cargo System to ensure that the intended plan will be followed
• Preparation of the ship’s Cargo and Ballast Operations onboard and personal supervision of the commencement and completion of these operations
• Operation and control of all Cargo/Ballast Equipment and monitoring of all cargo/ballast operations on board
• Responsible for writing own Standing Orders concerning the Cargo Operations which are to be well understood and signed by each Deck Officer
• Monitoring of the vessel’s stress and stability throughout the Cargo and Ballast Operations and during the voyage to ensure that they remain within the required limits
• Maintaining Cargo Records as required by the Company, Charterers and International Regulations
• Calculation of the Cargo Quantity on board and preparation of Cargo Documentation as required
• Checking of all compartments/void spaces/cofferdams on a daily basis and recording the sounding in the Deck Log Book
• Monitoring of Toxic Gases Vapours Concentration in ship’s compartments as required
• Maintaining the records required in conjunction with the Chief Engineer as required
• Applying the Ballast Water Management Practices required and maintaining records
• Briefing all officers and ratings on safe handling procedures for each cargo
• Ensuring all cargo in holds and deck cargo are properly secured in line with the requirements of the Cargo Securing Manual. (Applicable for Dry Cargo ships only)
• Ensure that required antidotes and toxic gas detectors are on board for each cargo to be loaded as required for those ships engaged in carriage of dry or liquid dangerous/toxic or chemical cargoes

PERSONAL BEHAVIOURS & QUALITIES

The job requires:

• Very good leadership skills; in particular the ability to gain respect, to motivate and to set a positive example
• Very good managerial skills; in particular the ability to contribute positively to onboard team spirit that takes account of different National cultures
• Very good planning and organizational skills; in particular the ability to be flexible during changing conditions/situations
• Good communication skills
• Ability to remain calm and focused at all times, in particular during emergency and/or difficult situations

PERSONAL BEHAVIOURS & QUALITIES

The job requires:

• Excellent planning and organisational skills

• Very good communication skills

• Ability to remain calm and focused at all times, in particular during emergency and/or difficult situations

Requirements

Chief Mate Certificate of Competence recognised by Singapore flag

Singapore Pilotage Exemption Certificate (desirable, not essential)

Bridge Team Management

ECDIS

Basic and Advanced STCW safety training Requirement

STCW Prof. in Adv Oil Tanker Cargo Ops

STCW Prof. in Basic Oil Tanker and Cargo Ops

STCW Proficiency in advanced Gas tanker cargo.

STCW Seafarers with Designated Security Duties

STCW Proficiency in Survival Craft and Rescue Boat

Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Orchard (Walking distance from Somerset MRT)

- Able to commit for at least 1 to 3 months

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Orchard" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

**Contract ends in Dec 2024**

Work Location: CBD

Responsibilities:

• To assist the Front Office in account opening process through the conduct of due diligence searches
• To check quality of submission for name screening and request for further information from front office when required
• To perform names searches on compliance databases
• To perform other ad-hoc assigned tasks by management

Requirements:

• Possess Degree with minimum 2years experience in compliance / client on-boarding function in Private Bank
• Proficient in MS office, Word, and Excel

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 24005

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Krisshop, a subsidiary of Singapore Airlines, is an omni-channel retailer focusing on helping

Singapore Airline’s Krisflyer program members maximizing their miles when redeeming for

products and earning more miles when buying products on Krisshop.

Krisshop’s business includes ecommerce and travel retail that includes inflight sales on

Singapore Airlines and Scoot flights, Pre-flight online purchase for delivery to seat, Post flight online purchase for delivery to home. Krisshop’s ecommerce business allows members to buy many products on Krisshop and have them delivered to their home country globally.

Krisshop partners with thousands of brands and suppliers to offer a wide selection of

merchandise for both redemption and purchase.

About the role: -

Reporting to Customer Experience manager, the Customer Experience executive will be part of team to provide best customer experience through multi-channel support channels, including general inquiry, case resolution. The person will work closely with team to improve knowledge base and keep update relevant FAQ on the website.

Job Description: -

 Customer Engagement and Support:

●     Proactively engage with customers through various channels, including phone, email, and chat, to understand their needs and provide timely assistance.

●     Respond to inquiries, resolve issues, and address customer feedback, focusing on exceeding expectations and first contact resolution.

●     Responsible for meeting individual KPIs – including but not limit to Customer Satisfaction, Quality Score, First Contact Resolutions and Average Resolutions Time.

Relationship Building:

●     Cultivate and maintain strong relationships with customers, establishing trust and loyalty through effective communication and personalized interactions.

●     Demonstrate a customer-centric approach, ensuring that customer needs and satisfaction are at the forefront of all interactions

Cross-Functional Collaboration:

●     Collaborate seamlessly with various departments to ensure a holistic and coordinated approach to achieve customer satisfaction.

Problem Resolution:

●     Investigate and resolve customer complaints or concerns promptly and professionally, ensuring a positive resolution and customer satisfaction.

●     Collaborate with internal teams to address recurring issues and implement preventive measures.

Process Improvement:

●     Work collaboratively with cross-functional teams to streamline customer-facing processes and enhance operational efficiency.

●     Contribute to the development and implementation of customer-centric policies and procedures.

Product Knowledge:

●     Develop a deep understanding of our products and services to provide accurate information.

Team Ambassadorship:

●     Be the voice of the team in project-related discussions, ensuring that our perspectives, achievements, and challenges are accurately portrayed.

Requirements

  Bachelor’s degree in a relevant field.

·      Minimum 3+ years of experience in customer service, customer support or a related role

·      Excellent interpersonal, written, and oral communication skills

·      Ability to lead and collaborate effective with cross-functional teams.

·      Languages: English, Indonesia Bahasa preferred.

·      Familiar with tools like Zendesk, Magento, ERP system is a plus.

o  Experience in SQL and proficient in Python/R for data analysis.

o  Experience with data modeling, data analysis and visualization tools.

o  Statistical methods for building robust and actionable metrics.

Multiple Openings

Senior WSHO x 1 (Main con) $7k

5 days week

Requirements:

• Registered WSHO
• 7 years min experience as WSHO (Construction)
• ECO x 5 years
• ECMO x 2 years min

WSHO x 1 (Main Con) East

5 days week

Must have ECO 2 years

WSHC x 1 ( Sub con)

5.5 days or alter sat half day

Must be good in doing all documentation

RA, Method Statement, Etc

70% admin and operational works.

Station in HQ Office most of the time.

Our client is a company in the Construction industry. Due to business needs, they are now recruiting a Accounts Officer (AR/AP) to be part of their Accounts team for ongoing transformation projects. They are located in the West – easily accessible.

The Duties of Accounts Executive (AP/AR):

• Support in generating invoices and managing billing processes
• Assist in month end closing
• Update Bank statements and cash flow statements
• All other ad hoc duties as assigned

Job Requirements:

• Min Diploma in Accounting, Finance or other business-related field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume / cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte. Ltd.
• EA License No. 19C9682
• EA Reg. No. R23115674 (Chong Jia Jia)

Job Description

• Liaise with agent banks for new international syndicated loan related matters and participate in international syndicated loan related activities (e.g. roadshow, etc.).
• Conduct customer analysis, industrial analysis, financial analysis, interest risk analysis, credit risk analysis and review on loan/bond to determine credit worthiness.
• Liaise with customers for bilateral loans.
• Recommend new loan/annual review applications for approval.
• Liaise with reviewers of loan management department of head office to smooth the process of loan application.
• Conduct know your customer (KYC) analysis, risk assessment of Anti-Money Laundering/Combating the Financing of Terrorism (AML/CFT) after the loan application is approved by head office.
• Follow-up tracking and processing when the unpaid loan becomes overdue.

Job Requirement

• Degree holder in Business preferably with major in Economics, Finance or Management
• Ability to converse and write fluent English and Chinese to liaise with Head Office in Taiwan
• Independent and a team player with good communication skills
• At least 2 years relevant loan working experience