Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Communication Manager

• Permanent role
• Location: Beach Road
• Client: Technology
• Software tools needed : MS Dynamics OR SAP

The Opportunity

This role works closely with client stakeholders at all levels to understand business needs, goals and objectives for key situations, initiatives and programs and recommends, develops and implements complex communication solutions, approaches and tactics to most effectively reach target internal and/or external audiences and achieve desired outcomes.

• Create, implement, and oversee communications programs for client-focused engagements.
• Develops cross-channel content (brochures, letters, web articles, video, social content, games, quizzes, signage, etc.) to support client-facing projects.
• Applies benchmarking data and performance metrics to continuous improvement of communication efforts.
• Directs and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
• Identifies and directs the implementation of process improvements that significantly improve quality across the team, department and/or project for their assigned area(s) of responsibility.
• Leads and/or participates in efforts to define metrics and measurement for communication programs and tactics.
• Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with senior management to incorporate new trends and developments in current and future solutions.
• Develops complex communication plans and activities are aligned across key internal and external stakeholder groups through ongoing collaboration with business-line communicators and project leads.
• Provides subject matter expertise and tactical communication counsel and support to project teams and other internal stakeholders (such as Graphic Design, Editorial, Brand, Video Production, Digital, etc.).
• Provides subject matter expertise to team members and applicable internal/external stakeholders on complex assignments/projects for their assigned area(s) of responsibility.

Your Background

• 4 Year/bachelor’s degree (Degree in English or Communication preferred) or equivalent work experience (4 years of experience in lieu of Bachelors)
• 5-8 years’ communication experience leading communication programs/department
• Strong written and verbal communication skills are essential, including the ability to interact with general partners and other leaders of the firm
• Demonstrates initiative, interpersonal and advanced project management skills
• Demonstrates organization and time management skills to meet deadlines
• Demonstrated experience in virtual communication methods
• Drives performance targets to completion
• Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, and SharePoint) skills
• Preferably from tech industry

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information. Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

Job Description & Requirement

We are looking for an individual who has a deep personal drive and accountability for great performance and results delivery to be part of the Credit Services team in Experian Singapore. You will be responsible for all debt collection and management activities through telephone collections and other appropriate actions and maintaining consistently high level of performance.

What you’ll be doing

· Responsible for all debt collection and management activities through telephone collections, initiation of house visits and other appropriate actions

· Negotiate, manage, and ensure acceptable number of calls per day

· Apply negotiation tactics to ensure successful collection of debts

· Recommend and initiate appropriate course of action on any errant cases

· Update the collection system immediately on all collection activities undertaken for cases assigned

· Generate reminders

· Any other matters assigned

What you’ll need to bring to the party

· A passion for driving corporate activities to achieve debt collection and management targets

· The ability to consistently deliver great results

· The ability to build strong and productive relationships, internally and externally

· The ability to communicate effectively in English

More about you

· Fluent in English and Mandarin spoken and written

· Experience in a collection role

· Ability to consistently demonstrate deep personal drive and accountability for great performance and results delivery

· Be outcome and target focused

· Ensuring maximum contribution to a positive working culture

JOB SCOPE/ KEY RESPONSIBILITIES

1. Client Care

- Develop and implement clients’ Individual Care Plans (ICP) and monitor their progress

- Plan and co-ordinate therapeutic and training activities and events for clients using a pro-active, collaborative, creative and person-centred approach

- Assist clients in performing areas of self-care such as feeding, grooming and toileting (including diaper changing) and in maintaining good standards of hygiene

- Ensure client’s safety and well-being at all times

2. Administration

- Maintain client’s attendance and administrative records, including ICPs, Case conference reports etc

- Maintain effective and regular communication with parents, family members and/or caregivers

- Support ad-hoc volunteer events/outings on weekends

- Co-ordinate and participate in case conferences to discuss clients’ development and other related matters

JOB HOLDER REQUIREMENT

• At least an ‘O’ Level/’A’ Level/ITE Certification from a recognised educational institution
• Relevant experience in the fields of Special Education or Social services is preferred
• Experience in Community Service with exposure to youths/adults with disabilities is an added advantage
• Good command of spoken and written English
• Demonstrate a commitment to and an understanding of social inclusion as well as the values associated with promoting independence
• Patient, positive and passionate about working with adults with disabilities
• Strong commitment of care toward adults with disabilities and a positive mindset towards their development and growth
• Self-motivated and keen to develop professionally
• Work effectively both as an individual and as part of a multi-disciplinary team
• Able to do cross-Divisional work as necessary

Job Description:

• Handle claims notification and registration
• Issue expired cheque
• Handle screening of medical bills
• Any other ad-hoc assignments assigned

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

Job Highlight

Salary: $17 per hour

Contract: 3 months, extendable to another 3 months

Working Location: Nearest to Toa Payoh MRT, Kim Keat Road

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Triage mailboxes
• Respond to enquiries from registered professionals and Members of Public.
• Send email invitations and collate RSVP.
• Respond to email enquiries relating to ceremonies
• Carry out administrative and logistics preparation for the events
• Assist officers to source for vendors
• On-site administrative and logistics support on event day
• Prepare certificates for registered professionals who attended the ceremony
• Update attendance in each registered professional’s record in the system after event

Job Requirements

• Only Singaporean need to apply.
• Degree/ Diploma in Mass Communication/ Business Management.
• Good to have experience in performing administrative and event duties.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

High Commission up to $5000 !!!

Fast Paced working environment

Entry level into the banks

Fantastic Career Progression

Description

• Highly motivated individuals to promote and acquire New to Bank and/or existing customers by cross-selling the value propositions of banking facilities such as credit cards, banking accounts or fund transfer program to various consumer segment
• Engage & build good relationship with customers, generate sales referrals & deliver good client experience
• Good follow-up skills and ensure customers' applications and documentations are completed for processing timely
• Requires to meet performance standards, business goals and sales targets
• Able to present effectively and communicate comfortably to customers face to face or through telemarketing activities

Qualifications

• Minimum Diploma qualifications
• The candidate must be confident, meticulous, possess good interpersonal and follow-up skills
• Candidate needs to have good communication & customer service skills
• Sales-oriented and a self-motivated candidate to excel in sales targets and goals
• A team player and ability to multi-task & thrive in a fast paced sales environment
• Computer literate, proficient with use of MS Office & Outlook
• Candidates without sales experience may apply

For faster response, please email your updated resume in MS word format with the following details to [email protected]

1) Last Drawn Salary
2) Expected Salary
3) Recent Photo
4) Reason(s) for Leaving
5) Availability Period
6) References

Louise Chia Chau Lu
Registration No: R1769464
EA License No: 08C5257

To take and carry out site supervision in accordance to the Project specification and BCA ACT & Regulation, and to the requirement of the contracts with the client.

To supervise in accordance to the Contract Specification and relevant Authorities. To assist the Superintending Officer, SO Rep and/or SRE/RE in all aspects relating to the construction of the projects.

Work closely with RE / SRE on day-to-day site operations.

Must be literate in English and have a good knowledge to use computer, computer software and MS Office.

Registered with JAC as a Resident Technical Officer.

RTO Certificate accreditation by IES/ACES.

To take and carry out site supervision in accordance to the Project specification and BCA ACT & Regulation, and to the requirement of the contracts with the client.

To supervise in accordance to the Contract Specification and relevant Authorities. To assist the Superintending Officer, SO Rep and/or SRE/RE in all aspects relating to the construction of the projects.

Work closely with RE / SRE on day-to-day site operations.

Must be literate in English and have a good knowledge to use computer, computer software and MS Office.

Registered with JAC as a Resident Technical Officer.

RTO Certificate accreditation by IES/ACES.

What You'll Do:

Duties could range from the following:

1. Attend to customers’ feedbacks and / or 22kV equipment’s alarm and fault
2. Perform site management and supervise contractors
3. Assist engineers in carrying out high voltage equipment maintenance, equipment fault repairs and / or liaise with the relevant Authorities to execute work assignments
4. Perform 6.6kV or low voltage switching, load transfers and safe isolation of high voltage equipment, site management and supervise contractors and staff
5. Plan and implement the various works programmes in accordance to budget provisions and schedules
6. Prepare and collate information for monthly reports
7. Ensure records are filed properly and data are updated promptly in systems
8. Attend to customers’ complaints & feedbacks and / or equipment alarm and fault
9. Perform standby duty during and after office hours for network incidents
10. Prepare contingency plans and performs standby duty for special event

What You'll Need:

1. Diploma in relevant Engineering field from any of the recognised Polytechnics in Singapore
2. 2-3 years of relevant working experience in power related fields is preferred
3. Knowledge in electrical low voltage network would be an advantage
4. Timeliness and good management of multiple tasks
5. Able to work independently and as a team member
6. Good observation and analytical skills
7. Responsible and take ownership of tasks assigned
8. Able to work on odd timings upon activation, ad-hoc tasks beyond work scope and public holidays and weekends if necessary

What We'll Provide:

1. Take pride in upholding Singapore’s world-class grid reliability, and contribute towards a sustainable energy future
2. You will strengthen our grid’s resilience to enable the energy transition
3. We offer sponsorship programmes for staff who intend to further their education in engineering.

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Job Responsibility

1. Implement an enhanced Site Safety, Health, and Environmental management system to manage risks and minimize accidents and incidents.
2. Investigate any incidents/accidents and advise on the remedial measures to be taken to prevent any recurrence;
3. Implement Safety, Health, and environment programs and initiatives
4. Prepare legal register and monitor it to ensure compliance with legal requirements including Singapore Standard and Code of Practice about EHS.
5. Organise lifting team, prepare lifting plan and lead PPVC module lifting operation.
6. Organise promotions such as EHS campaigns, training courses, competitions, contests, and other activities to develop and maintain the HSE consciousness of persons employed in the work site in establishing healthy and safe working conditions.
7. Identify training requirements, Prepare and conduct the EHS training for all employees who are identified in RA and SWP.
8. Prepare Daily / weekly/monthly reports according to the client’s format and statutory reports as required.
9. Participate in all EHS inspections of the work site / Factory carried out to assess the efficiency of any measures taken in compliance with the EHS
10. Act as Secretary to the EHS Committee and assist the Chairman in planning and directing the functions of the EHS Committee.
11. Prepare and conduct periodic internal audits and ConSASS audits to ensure the EHS Management system
12. Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

Requirements:

1. Possess at least a Diploma in Engineering, Specialist Diploma in WSH, and Earth Control Measure Officer course.
2. Qualification in Behavioural Based Safety.
3. Certificate in Monitoring noise, Confined Space Assessor, Risk Management Implementation Plan, Lifting Supervisor, and Work At Height Assessor.
4. Preferably Ten (10) years of safety personnel experience in various construction projects.
5. 5 years experience and well knowledge in PPVC projects and strong skills in PPVC Moule Lifting operation in construction site and fit-out yard factory
6. A self-driven and meticulous individual who has a strong ability to multi-task
7. Must be able to work in MS Office software
8. Substantial understanding and knowledge of local regulation, Singapore Standards, and Code of Practices especially related to EHS.
9. Ability to work in a team environment, including inter-departmental teams and key contact representing the organization on contracts or projects
10. Willing to work 5.5 days in night shifts at various construction sites

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

- Possess a valid RTO (Tunnel) cert by JAC of IES/ACES as QSS Singapore

Responsible for all aspects of Human Resources, Health & Safety for all the employees in Tuas. The person will also be responsible for the Administration of the Offices in Tuas. Will be the Point of Contact for all our employees in Tuas.

Key Responsibilities:

• Responsible for all HR activities Biz. Recruitment, On-boarding, Training, Compensation, Employee Grievances and Benefits for BCWs in Tuas as and when there is a need.

• Responsible for accurately and efficiently processing invoices, ensuring timely payments, and maintaining meticulous records.

• Admin activities such as ordering stationery, pantries, name card creation and others.

• Ensure accurate maintenance of BCWs’ employee database & Management of the TMS – through the HR Infotech & provide accurate details for Salary Processing.

• Responsible for overseeing and managing the company's security system, transportation operations, townhall & CSR activities.

• Support the management in overseeing the Health & Safety aspects of the work environment.

• Drive, coordinate and implement all Workplace Safety and Health Initiatives.

• Conduct regular WSH inspections and follow-up actions to ensure safety compliance.

• Produce Site Workplace Safety and Health Reports regularly.

• Ensure compliance of operations with Workplace Safety and Health regulations and statutory requirements

Skills & Qualification:

• Minimum of 1-2 years of experience in a Health & Safety role.

• No prior experience in Human Resources is required – on the job training will be provided.

• Experience managing Blue Collared workmen - right from hiring, retaining & managing the expectations of the employees would be an added advantage.

• Proficient in Microsoft Office.

• Familiar with the local labour, health and safety legislation.

. experience implementing Safety SOPs

We are currently seeking highly-motivated, passionate Tour Operations Officer to help our customers fulfil their travel aspirations and materialise their travel plans by understanding their requirements and work closely with them to create personalised, seamless itineraries. The goal is to provide quality travel experiences to keep our customers delighted and loyal for future services.

The Tour Operations Officer manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support.

He/She is service-oriented with strong multi-tasking skills, able to address any vendor management issues. He/She is able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules/itineraries.

Responsibilities

1. Liaise with service providers (such as airlines, land operators, hotel) and sending reservation requests to service providers
2. Monitor ticketing deadline and air tickets issuance, GDS tickets stock requisitions
3. Interaction with suppliers and business partners to settle and finalize logistical requirements for outbound tour groups
4. Take note of special requests for seat preferences and dietary restrictions
5. Generate Group Sales (GS) and budget costing.
6. Generate Exchange Order (EO) to make payment to airlines and operators
7. Handle any operations-related enquiries and assist Sales Team when required.
8. Creation of tour type and tour code using in-house travel system
9. Issue travel documents to customers
10. Provide information, quotations and assistance during destination travel events, if required.
11. Any other duties as assigned by supervisor

Requirements

• Minimum 2 years’ experience in a travel & tourism company
• Good command of English & Chinese to deal with overseas business partners.
• Excellent accuracy and attention to detail
• Strong organizational skills and the ability to set priorities and meet deadlines
• Excellent command of Microsoft Office (World, Excel, Outlook) applications and computing skills
• Ability to work under pressure in a fast-paced environment
• Must be team oriented, extremely motivated, and able to work independently
• Knowledge of of CRS, GDS and CRM system (Airline booking system) is an advantage
• Experience of working in an operational or customer service role in the travel industry is preferred

Are you:

• Passionate and enthusiastic about digital marketing and creating engaging content?
• Experienced in website management with knowledge of SEO best practices?
• Looking to join an organisation that truly wants to make a difference and values its people?

We are unlike any other Chinese Learning Centres in Singapore. We’re for young people who seek a deliberately different educational experience. An industry-driven one. For those who want to learn in the classroom, within workplaces, and on the job. We’re for those young people who seek to start building real-world strengths and skills now, not only in the future.

We are seeking a Part time Digital Marketing cum Customer Experience Officer, to join our Novena branch ideally on a part-time 4 days per week basis.

Work Hours

1. Tuesdays, Thursday & Fridays: 3pm to 7pm

2. Saturdays: 9am to 1pm

This role is ideal for for a team player who is:

1. Passionate about all things digital marketing and have a confident understanding of digital market practises including but not limited to SEM, SEO, web design, eCommerce, social media platforms.

2. Able to Have fun at work while you assist us with our day-to-day running of our centre.

Key Accountabilities:

• Creating and scheduling social media post.
• Compiling stats on social media posts and reporting them back to key stakeholders.
• Helping to draft copy and source content to create social media posts across key channels.
• Ensuring adherence to brand guidelines and internal marketing and communication procedures
• Creating and maintaining monthly reports that accurately highlight engagement, growth, competitor behaviour, and learnings.
• Assist us with our day-to-day running of our centre at Novena.

Ready to join us?

Connect with us today and be a part of something great!

How to Apply:
Take the next step in your professional journey by sending us your up-to-date resume/CV via this website.

Please do not hesitate to inquire for any further questions on this position and email me at [email protected]

Why us?
We love what we do and with a combined 60+ years experience in our team in education and care - we get it, we know what it is like and know what you are looking for.

We look forward to seeing you!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Location: Yishun/Ubi/Tanjong Pagar

One day off weekday and one day of weekend, need to work morning afternoon night shifts

Salary: Up to $2.5k

Job Description:

•Telephone/Email Coverage

Answering calls and responding to inquiries.

Reminder calls for appointment confirmation and rescheduling appointments.

•Registration

Schedules appointments and enters appointment date and time into computerized scheduler with a high rate of accuracy.

Check for insurance coverage and intention to use insurance or government subsidies such as CHAS.

•Collection

Collects payment from patients, applies payments to patient accounts in the computer system, and reconciles daily cash reports.

•Clinic Administration

•Financial and Product Counselling

Job Requirements

- Min A/N Level/Nitec

- Min 1 year of Customer Service Experience

- Able to start work immediately

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Info can be shared ATM: -

• Basic UP $3000 (W Exp) + AWS
• 5 Days (Mon – Fri), 8:30 a.m. – 4:45 p.m.
• Jurong Island -Transport Provided: Jurong East/Lakeside MRT

Your Responsibilities: -

• Procuring raw materials, packaging materials, etc., to fully support production without causing disruptions.
• Managing the acquisition of office equipment and supplies.
• Establishing an efficient and reliable purchasing system.
• Identifying and engaging with trustworthy suppliers to foster long-term business relationships.
• Being open to outdoor work, including the receipt of raw materials, and occasionally operating a forklift.
• Developing budgets and implementing price controls.
• Exercising control and management over inventory.

You will need: -

• Possess an ITE, N-Level, O Level, or Diploma in Logistic and Supply Chain Management or an equivalent qualification.
• Have a minimum of 3 years of relevant experience.
• Hold a valid Forklift License.
• Demonstrate familiarity with the SAP system

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Job Descriptions:

• Handle and maintain AP & GL of the account.
• Responsible for month-end closing process.
• Process payments in an accurate and timely manner, filing and documentation with the payment vouchers.
• Ensure inter-company transactions and balances are reconciled.
• Assist to prepare GST report.
• Work closely with business units for smooth daily accounting operations.
• Liaising with suppliers or bankers when necessary for operation banking matter.
• Support in financial analysis, budgeting and forecasting.
• Ensure compliance with financial policies and procedures.
• Assist in year-end audit preparation, tax computation and submission of all other statutory.
• Maintenance of accounting system.
• Assist in any ad-hoc assignment and reporting.

Job Requirements:

• Diploma/Degree/equivalent in Accounting.
• Minimum 2 years of relevant working experience with full sets of accounts
• Good knowledge of accounting concepts and double entries
• Good knowledge of MS Excel and Microsoft Navision preferred.
• Independent, a strong team player, meticulous, well organized
• Meticulous, detail-oriented, independent, and accountable
• Good communication skills required to liaise with internal and external parties.

StarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our centre general hotline.

Roles & Responsibilities:

• Attending to general inquiries from, phone calls, WhatsApp & emails
• Work closely with inter-department for any relating matters
• Preparation of documents and reports when required
• Performing administrative duties and any other duties as assigned

Requirements:

• Customer-oriented and possess excellent telephone etiquette
• Good team player who is able to work independently with minimal supervision
• Ability to multi-task; a self-starter to learn new things/ skills
• Relevant experience in call center, healthcare, or customer service industry will be advantageous

Work week:

• Office hours.
• Monday - Friday 9am - 6pm

Job Description

Administering of benefits

· E-Claims (medical)

· Verification of monthly medical Invoices

· Corporate membership

· Condolences, baby shower, wedding token

Leave Management

· Ensure that all leaves applied are updated accurately and promptly.

· Ensure due submission of supporting documents (birth certificates, wedding certificate, death certificates, medical certificates)

HRIS

· Input of new joins staff information into the HRIS

· Ensure timely update of clinic listings in Our space

· Ensure information on staff is updated promptly

· Ensure that any change in staff particulars are updated in the HRIS promptly

Onboarding Preparation

· Creation of staff pass

· Creation of e-files for new joins

· ITSM

Application, renewal and cancellation of work pass/dependent pass

Others

· Photo-taking of new joins

· Assist in other ad hoc HR activities (Eg corporate orientation)

· Provide administrative support within HR Division (eg ; requisition of stationary)

· Updating of monthly work schedules into the share point

Job Requirement

• Diploma or degree (preferably in HR related discipline) or those with post graduate diploma in HR

• Pleasant disposition and positive outlook

• Possess good initiative and resourceful

• Team player and able to interact effectively with people at all levels

• Meticulous and good proficiency in Microsoft office (Words, Powerpoint, Excel)

Customer Service Officer

- Managing inbound and outbound calls

- Customer engagement

- Setting up appointments for the customers

- Identifying customers' needs, answering call and providing solutions/alternatives to issues

- Promote products and services when possible

- Building sustainable customer relationships;

- Excellent communication skills

- Excellent service-oriented & telephone etiquette

- Experience in Customer Service / Call Centre

- Provide excellent service to the customer (in the outlet)

- Well-versed in computer (Word & Excel)

- Hard-working, good team-work & pro-active

- Strong interpersonal & able to multi-task

Interested candidates, please call 6738 1133 / WhatsApp: 8133 0088 / 8133 3030

The Job

• Responsible for daily logistics operation including shipping and facilitate cross border cargo clearance either by Land, Air or Sea Frieght

• Ensure smooth operation / coordination with Freight Agents, Stores/Warehouse, and Transporters and being proactive on the ground to raise alert

• Declare permits, handle shipping documentations, verify invoices, and other paper work

• Submit regular or periodic reports on statistics, inventory, shipping, insurance, etc.

• Organise, plan and execute efficiently on the daily activities

The Candidate

• Any degree with prior expereince in cargo industry.

• Minimum 4-5 years direct working experience in shipping operation for either Land, Sea or Air Freights

• Possess own Permit Declaration ID - OR - passed Singapore Customs Competency Test for Declarants

• Familiar with or having knowledge of Tradenet System

Other Information

• Working Location: Air freight Terminal or AMK office.

• Working Schedule: Normal office hours, 5.5-days working week

• Compensation: Local salary package & attractive employee benefits

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodleigh)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies