Krisshop, a subsidiary of Singapore Airlines, is an omni-channel retailer focusing on helping

Singapore Airline’s Krisflyer program members maximizing their miles when redeeming for

products and earning more miles when buying products on Krisshop.

Krisshop’s business includes ecommerce and travel retail that includes inflight sales on

Singapore Airlines and Scoot flights, Pre-flight online purchase for delivery to seat, Post flight online purchase for delivery to home. Krisshop’s ecommerce business allows members to buy many products on Krisshop and have them delivered to their home country globally.

Krisshop partners with thousands of brands and suppliers to offer a wide selection of

merchandise for both redemption and purchase.

About the role: -

Reporting to Customer Experience manager, the Customer Experience executive will be part of team to provide best customer experience through multi-channel support channels, including general inquiry, case resolution. The person will work closely with team to improve knowledge base and keep update relevant FAQ on the website.

Job Description: -

 Customer Engagement and Support:

●     Proactively engage with customers through various channels, including phone, email, and chat, to understand their needs and provide timely assistance.

●     Respond to inquiries, resolve issues, and address customer feedback, focusing on exceeding expectations and first contact resolution.

●     Responsible for meeting individual KPIs – including but not limit to Customer Satisfaction, Quality Score, First Contact Resolutions and Average Resolutions Time.

Relationship Building:

●     Cultivate and maintain strong relationships with customers, establishing trust and loyalty through effective communication and personalized interactions.

●     Demonstrate a customer-centric approach, ensuring that customer needs and satisfaction are at the forefront of all interactions

Cross-Functional Collaboration:

●     Collaborate seamlessly with various departments to ensure a holistic and coordinated approach to achieve customer satisfaction.

Problem Resolution:

●     Investigate and resolve customer complaints or concerns promptly and professionally, ensuring a positive resolution and customer satisfaction.

●     Collaborate with internal teams to address recurring issues and implement preventive measures.

Process Improvement:

●     Work collaboratively with cross-functional teams to streamline customer-facing processes and enhance operational efficiency.

●     Contribute to the development and implementation of customer-centric policies and procedures.

Product Knowledge:

●     Develop a deep understanding of our products and services to provide accurate information.

Team Ambassadorship:

●     Be the voice of the team in project-related discussions, ensuring that our perspectives, achievements, and challenges are accurately portrayed.

Requirements

Requirements:

·      Bachelor’s degree in a relevant field.

·      Minimum 3+ years of experience in customer service, customer support or a related role

·      Excellent interpersonal, written, and oral communication skills

·      Ability to lead and collaborate effective with cross-functional teams.

·      Languages: English, Indonesia Bahasa preferred.

·      Familiar with tools like Zendesk, Magento, ERP system is a plus.

o  Experience in SQL and proficient in Python/R for data analysis.

o  Experience with data modeling, data analysis and visualization tools.

o  Statistical methods for building robust and actionable metrics.

Responsibilities:

• Responsible in managing, processing and reviewing the KYC information and documents for client on-boarding or periodic review
• Work, coordinate and liaise across businesses and compliance units for timely completion of account onboarding and periodic review
• Follow thoroughly the CDD and KYC review with relevant parties eg external and internal stakeholders to facilitate the collection of KYC and relevant documents including tax information/documents and ensuring clients are onboarded or account information are refreshed/updated in accordance to the company’s AML/KYC standards
• Perform AML Risk Assessment on both account opening and periodic reviews of existing relationships. This includes reviewing the adequacy of SOW/SOF corroboration and identifying any AML risk
• Adhering to Company’s Standard Operating Procedures and keep abreast of changes to any regulatory requirements on AML/CFT and identify risk mitigates
• Ensuring established policies, procedures and processes are compliant with new requirements/changes and consistency of workflows amongst team members
• Other ad-hoc duties and task assigned

Requirements:

• Diploma/Degree with at least 2 year of working experience preferably from financial institution sectors with experience in Institutional and Corporate Clients onboarding
• Knowledge on regulatory requirements/guidelines and KYC procedures and corroboration of SOW/SOF for high networth clients is preferred
• Proficient in MS Office applications
• Accuracy, meticulous, attention to detail and able to multitask and complete tasks under tight deadline
• Independent, self-motivated and a team player
• Adaptable, organized and has positive work attitude

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Job Requirements/Qualifications/Skills:

The Laboratory of Genome Function, led by Dr. Tim Stuart (https://stuartlab.org) at the Genome Institute of Singapore is seeking a bioinformatics specialist interested in single-cell epigenomics. The successful candidate will lead the analysis and interpretation of single-cell genomic datasets, and assist in the development and maintenance of scientific software and analysis pipelines developed by the lab.

Requirements:

• Bachelor"s degree in biomedicine, computer science, mathematics, statistics, or a related field
• Ability to program in R, Python, C++, or Rust
• Experience with genomic data analysis
• Experience with git version control software and github
• Ability to independently lead analysis projects

Job Responsibilities:

• Lead the development of new data analysis methods for single-cell genomics
• Analysis of single-cell genomic datasets
• Organization and tracking of code through git version control
• Regularly present research updates through group meetings and one-on-one meetings
• Write and prepare manuscripts

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION

We are looking for highly-motivated and skilled data engineer to work on a new initiative on developing advanced AI software platform for Cardiac CT diagnosis.

Successful candidate will work with a team of data scientists and data engineers to develop AI platform for hospitals and clinical trials. Successful candidate will have the opportunity to tap into a large pool of industrial data from different disciplines and to interact with the companies to understand their real data needs.

JOB REQUIREMENT

• Bachelor degree in the field of software engineering, computer science, computer engineering, mathematics and statistics, electrical engineering, or related field.
• Possess minimum 5 years of relevant work experience
• Ability to work independently to translate research ideas into programs with efficient coding
• Basic knowledge on data analytics, machine learning, data mining
• Proficient in Python, Java Script
• Prior industry experience with engineering, financial services, healthcare, or urban development is a plus
• Able to deliver under tight schedule
• Good team player with both research and engineering ethics
• Good interpersonal and communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

About Us: Muslimin Trust Fund Association (MTFA) is a rapidly growing nonprofit organisation dedicated to serving the underprivilege community in Singapore. Established with the aim of providing financial assistance and support to Muslims in need, MTFA focuses on various areas such as education, healthcare, welfare, and social services. As our organisation continues to expand, we are committed to making a positive impact in the lives of those we serve.

Role Overview: As a Welfare Officer, you will play a crucial role in providing support and guidance for the holistic development of the residents at Darul Ihsan Orphanage. Working closely with the Home Operations team, you will ensure adherence to Standards Operating Procedures (SOPs) to maintain quality care and ensure the safety of the children.

Responsibilities:

• Provide support and guidance in the residents' holistic development
• Work alongside the Home Operations team to ensure Standards Operating Procedures (SOPs) are adhered to in ensuring quality care and maintaining safety of the children during care placement
• Incorporate the principles of Standards of Care for Children and Young Persons in the daily management and supervision of the girls.
• Collaborate with the Home Operations team to maintain and ensure compliance with licensing requirements.
• Engage residents in meaningful activities and programs, acting as a positive role model by providing proper guidance and supervision.
• Safeguard and promote the welfare, safety, personal development, and well-being of the female residents in the Home.
• Work with other Welfare Officers to establish structure, boundaries, and routines within the Home and support the residents in their day-to-day activities.

Candidate Requirements:

• Diploma or Higher/Nitec holder with experience minimally
• Relevant certificates and experience in handling children in institution or home for children would be an advantage
• Able to perform 12 hours shift work, including overnight shifts
• Location of workplace would be at Darul Ihsan Girls' Orphanage (23 Wan Tho Avenue) or Darul Ihsan Boys Orphanage (5 Mattar Road)
• Non-Smoker
• Possess a responsible and caring attitude

Our Benefits:

• Meals and Refreshments: All employees may take meals and refreshments served by the MTFA kitchens.
• Healthcare: Medical and Dental Coverage
• Time Off: Paid leave, including Vacation, Medical, Marriage and Birthday Leave
• Learning Opportunities: Access training and development programs to boost your skills and career.
• Team Fun: Join in on yearly retreats and monthly team bonding activities.

Join us as a Welfare Officer at Darul Ihsan Orphanage and be part of a rewarding journey in creating a safe and loving home for our residents. Together, let's provide a bright future for these youths and make a lasting impact on their lives.

Permanent - Branch Operations Officer

Responsibilities:

• Assisting in Branch Operations duties , such as GIRO, cheque clearing, remittance, update client particulars/static data, Account opening/ some KYC checks , etc.
• So long as this person has any form of backoffice support duties in the above, can try.. need cdd with some form of Branch Ops experience.

Requirements:

· Degree with min 1 year of related experience

Salary: $3800 x 13months

Location: CBD

Working hours: 9am – 630pm 5 weekdays

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 24026

Tel: 6233 0450

WA: 87555290

Bryan Huang (R22104680)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Bryan Huang | Registration No: R22104680

Key Responsibilities:

· Corporate Image

• To assist in the development / update and implementation of the desired corporate image and branding.
• To ensure consistencies in the application of corporate image in all communications materials/platforms.
• To ensure positive public image through appropriate media, corporate activities, publications and other marketing strategies

Events & Community Relations Management

• Strategise, plan, create and implement fundraising, corporate and community relations activities to achieve corporate objectives.
• To link assigned event to the overall communications plan and corporate objectives.

· Volunteer Management

• To develop and implement volunteer management strategies in line with the organisation’s vision and mission.
• To work with internal stakeholders on volunteer requirements and develop the volunteer recruitment and retention strategy.
• To implement (together with the relevant internal stakeholders) the volunteer management policies and processes (e.g. volunteer orientation, development, review, recognition).
• To develop a volunteer friendly culture by engaging, supporting and training staff whom volunteers will be working with.
• To assist in volunteer service activities, where applicable.

· Social and Wellness Programme

• To source for grants for social and wellness programmes for the residents and implement the activities.
• To plan and organise social and wellness activities for the residents, in-house or in collaboration with the community

· Publications: Print/Electronic (including Social Media Platforms)

• To plan the content and visual presentation of all print/electronic corporate publications/social media platforms so as to promote/convey the desired corporate image; and also to promote the services.
• To plan the appropriate content of corporate presentation slides which promote/convey the desired corporate image

· Public Relations Communications

• To be the custodian of feedback forms.
• To be the liaison for MP referrals and significant complaints.
• To discern sensitive issues and offer reasonable counsel/suggestions to solve the problem or handle the situation.

· Media Management

• To handle media enquiry and feedback so that accurate information and information promoting/conveying the desired corporate image that can be extended to the journalists.
• To handle sensitive issues raised by the journalist, and public feedback via media platforms.
• To initiate positive stories to the media, to feature the NH’s services, to promote/convey the desired corporate image of the NH via the media platforms.

· Fundraising and Donations Management

• To propose annual fundraising targets.
• To strategise, plan and organise events to meet fundraising targets. Such events should also be the platform to promote/convey the corporate image.
• To strategise and value-add to donor management system. To assist with maintaining/improving donors’ relationship

Requirements:

• Min Degree in Marketing or related field of study from a recognised institution
• Min 2-5 years relevant corporate communications / marcomms experience preferably from the healthcare sector
• Prior 1-2 years of work experience handling fundraising management scope in the healthcare or social services setting

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Responsibilities

• Full time end to end UAT, parallel run, migration validation, and post implementation
• Other Adhoc tasks assigned by supervisors

Period:

• Immediate till 14 Jul 2024

Location:

• Rafflesplace

Working Hours:

• Mon to Fri: 8.30am to 5.30pm

Salary:

• up to $3000

Requirements

• Minimum Diploma with relevant experience

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1111404)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House, Singapore 068805 T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who possess strong leadership, analytical skills, problem-solving abilities, and collaboration skills.

Responsibilities

· Manages Key Access Control

· Maintain the Log Book for contractors working in the hotel in accordance with company’s health and safety policies

· Operates, checks and performs security surveillance on the CCTV system

· Patrol the hotel building, premises and perimeter on a daily basis ensuring safety, and send reports.

· Member of the CERT team to provide assistance during the triggering of a fire alarm

· Regulate traffic control at the driveway

· Monitor suspicious packages and be aware of bomb and terror threat procedures

· Investigate and report all allegations of theft, criminal damage and other incidents

· Maintain the Security Log Book and send Incident Reports

· Manage undesirable behaviour in a professional manner, intervening and defusing potential altercations

· Handle Loss and Found items

· Liaise with Police in the absence of Security Supervisor

· Report any maintenance or hazard issues to the supervisor on duty

· Adhere to all Health and Safety Regulations

· Any other duties assigned by the Security Supervisor.

Requirements

· 6 days’ work week.

· Possesses valid Security License issued by PLRD/SIRD.

· At least 1 year of experience in a similar capacity in the Hospitality industry.

· Positive attitude and able to take responsibility.

· Able to communicate clearly and work in a team.

· Able to work on rotating shifts, weekends and public holidays.

· Computer literate

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 31 Mar 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Description

• Implement appropriate safety measurements in accordance with the Workplace Health and Safety Act
• Enforce all safety requirements and company safety rules and regulations
• Conduct regular site checks and take appropriate corrective actions
• Conduct regular inspection to ensure ECM and environmental plan in place
• Maintain and update all WSH records, certificates and reports in accordance with WSH legislation
• Investigate accidents, incidents, or near misses to determine the root causes and prevent future occurrences.
• Maintain accurate records related to safety training, incidents, inspections, and compliance activities.
• Stay current on industry best practices and continuously seek opportunities to improve workplace safety.

Requirements

• Registered WSH Officer with MOM
• Minimum 3 years post registration working experience in construction industry
• Experience in LTA projects will be advantageous.

JOB DESCRIPTION

We are looking for highly-motivated and skilled data engineer to work on a new initiative on developing advanced AI software platform for Cardiac CT diagnosis.

Successful candidate will work with a team of data scientists and data engineers to develop AI platform for hospitals and clinical trials. Successful candidate will have the opportunity to tap into a large pool of industrial data from different disciplines and to interact with the companies to understand their real data needs.

JOB REQUIREMENT

• Bachelor degree in the field of software engineering, computer science, computer engineering, mathematics and statistics, electrical engineering, or related field.
• Possess minimum 1 year of relevant work experience
• Ability to work independently to translate research ideas into programs with efficient coding
• Basic knowledge on data analytics, machine learning, data mining
• Proficient in Python, Java Script
• Prior industry experience with engineering, financial services, healthcare, or urban development is a plus
• Able to deliver under tight schedule
• Good team player with both research and engineering ethics
• Good interpersonal and communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

The Marketing Communications Executive/Assistant Manager creates and executes property-level communications with our customers. Reporting to the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels to enhance the hotel's image.

This role helps build direct marketing plans, targeted campaigns, and activated channels to drive consumer awareness and preference, increase market share, and create a broader portfolio and brand awareness through hotel participation in significant community and social events and targeted PR campaigns. You will also assist with planning, discussing and coordinating all marketing and communication activities and the development of all marketing and advertising initiatives.

A. Manage Brand Equity

1. Analyse market research findings on brand awareness and association

2. Perform analysis of reputation risk to determine business impact to organization

3. Oversee branding, positioning, local strategy, campaign development and agency management

B. Developing Marketing Strategies

1. Executes annual marketing plan to budget in consultation with the Director of Sales and Marketing and Marketing and Director of Marketing Communications

2. Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the Hotel

C. Manage Marketing Communications and Public Relations

1. Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage and spa promotions

2. Direct the Hotel's marketing and client communications programme, including public relations, media relations, copywriting, graphic design, collateral materials, customer experience activation and marketing

3. Supports implementing PR strategy and activities to drive quality press coverage through media engagement in alignment with communications objectives

4. Manage all media relations activities and information, including maintaining and distributing press kits, press releases, photo library, brochures, newsletters, key personnel biographies and hotel question and answer sheet

5. Manages the execution of sponsored events, community relations, and press promotional activities

D. Manage Marketing Campaigns and Events

1. Maintains a comprehensive list of local media contracts, with particular emphasis on editors, food critics, influencers, and celebrities

2. Ensure effective communication and the successful execution of the communications calendar by developing a schedule of press releases, advisories, promotions as well as newsworthy events taking place in and around the Hotel to the appropriate media

3. Verifies the news clippings and other online, print, and social media mention report is completed monthly for property distribution

4. Supports and manages the coordination of photography for advertising, collateral and public relations purposes between the Hotel, vendors and the corporate teams

5. Acts as the point of contact for approved local photographers for food, amenity, and property imagery and coordinates to get approval to verify all photography adheres to brand voice

Responsibilities:

• Provide advice and assistance to passengers in response to enquires (for example journey routes and times, fare and ticketing issues, travel on other modes of transport & travel directions and use of travel interchanges)
• Assist passengers with special needs in boarding/ alighting the trains safely
• Observe and take appropriate action against any failure of equipment and irregularities whilst at stations, including requesting assistance from other railway staff
• Ensure that all passengers comply with the Rapid Transit Systems (RTS) Regulations
• Communicate with OCC and passengers as necessary via train communications equipment
• Monitor the performance of the train whilst travelling and take appropriate action against any irregularities, including requesting assistance from other railway staff
• Deal with train defects in the most safe, effective and efficient manner in accordance with the relevant working manuals and procedures
• Maintain validity of track access qualification and comply with competency assessment
• Drive the Passenger Trains
• Deal with incidents such as Passenger Emergency Communication device being activated, fire on train, detrainment, etc., in the most safe, effective and efficient manner in accordance with the relevant working manuals and procedures
• Perform the duties of Emergency Train Operator in the most safe, effective and efficient manner in accordance with the relevant working manuals and procedures
• Perform other duties as directed by his/ her superiors

Requirements:

• Higher NITEC in Engineering or GCE 'A' or 'O' Levels, with minimum 5 credits for 'O' Level holders
• Preferably with minimum 2 years' working experience in the service or retail industry
• Required to manually operate station and trainborne equipment
• Possess a pleasant disposition and personality
• Good interpersonal skills with a passion to work with people
• Willing to perform shift work
• Ability to identify colours

By submitting your application for this position, you consent to:

a. the collection, use and disclosure of your personal data by SBS Transit Limited and its subsidiaries (“the Company”) for the purposes of your application and potential employment with the Company, including disclosing such personal data to any of SBS Transit Limited’s subsidiaries, affiliates or related corporations (if necessary for processing of job application); and

b. SBS Transit Limited and its subsidiaries' retention of your personal data for 2 years for consideration of future job opportunities (where applicable) from the date of submission of application.

We regret that only shortlisted candidates will be notified.

Intensive training will be provided for shortlisted candidates.

Walk-In Interview:

Venue : DTL Gali Batu MRT Depot

Address: 350 Woodlands Road, Singapore 677730

Date : 21 March 2024

Time : 1PM - 4PM

Job Descriptions:

• Conduct general security related duties.
• Manage access control at the different assigned points.
• Assist in incident management (E.g. fire, emergency activation).
• Patrolling and conduct inspection of all emergency equipment.
• Ensure and manage a smooth traffic flow.
• Maintain and update all security occurrence book.
• Any other duties that may be assigned from time to time by the superior.

Job Requirements:-

• Minimum secondary education with at least 2 years of relevant security experiences.
• Possess the Private Security License issued by the Security Industry Regulatory Department (SIRD).
• AED or First-Aid certified, an added advantage.
• Positive work attitude with strong service skill.
• Able to work rotating schedules including weekends and public holidays.

Free shuttle Bus from Yew Tee MRT or Choa Chu Kang MRT to Sungei Kadut.

Risk Analyst

Job Responsibilities:

Manage technology risk management framework, including IT hardware and software

Monitor regulatory requirements

Manage business continuity management framework

Mange outsourcing risk management framework

Coordinate with relevant departments to keep internal policies up-to-date with the latest regulations, including Head Office

Prepare various risk management reports for relevant parties, including the bank, Head Office, regulators and external parties.

Other ad-hoc duties as assigned

Job Requirements:

Degree in Science, Economics, Finance/Quantitative, legal or related discipline with at least 1 year of relevant experience

Proficient with Microsoft Office (Word, Excel PowerPoint) and strong interpersonal skills for collaboration and/or challenge as appropriate

Solid analytical thinking and project management skills with ability to work autonomously and adapt to shifting priorities

Detail-oriented, organised, adaptable, able to multi-task and work under pressure

Ability to converse and write in Korean & English is preferred to communicate with Head Office and other internal stakeholders

Job Description

• Ensure timely and accurate processing of OTC corporation action events, OTC payments and UT dividend payments
• Close monitoring of OTC Share redemption and Corporate action event timeline
• Processing of OTC products (Bonds, ELN, Accumulator/Decumulator, CFD, Leverage FX, Options, Futures etc)
• Monitor and report on trade settlement performance and risk indicators
• Escalateand resolve complex trade issues with internal and external stakeholders (custodian banks, institutional clients, foreign brokers, liquidity providers and system vendors)
• Addressing investor/TR inquiries and concerns related to operations.
• Evaluate and streamline existing processes to ensure efficiency and adequate controls
• Handle administrative tasks and projects as assigned.
• Identifying and managing operational risks.
• Ensure compliance with regulatory and internal policies and procedures

Job Requirements

• Minimum Diploma/Degree & above or equivalent
• About 1 year of banking experience preferred
• Available within short notice

Qualified candidates may submit a copy of detailed resume in MS Word Format to [email protected]

Charissa Ong Zimin (R1104659)

Email address: [email protected]

Recruit Express Pte Ltd

EA License No.: 99C4599

• Collaborative Learning Environment
• Development and Growth Opportunities

About Our Client

My client is a Holdings of company from China with strong investment capabilities in Property.

With an expansion towards Tourism, my client has developed an online travel and experiences platform and targeting tourists across the SEA countries.

Job Description

• Respond promptly to customer inquiries via various communication channels such as phone, email, and chat, providing assistance with booking reservations, addressing concerns, and offering solutions to problems.
• Ensure accuracy and completeness of travel bookings and itinerary details, including accommodations, transportation, and activities, while adhering to company policies and procedures.
• Act as a brand ambassador by providing personalised recommendations, promoting additional services or experiences, and fostering positive relationships with customers to enhance their overall satisfaction and loyalty.
• Monitor and resolve customer feedback and complaints, escalating issues when necessary, and proactively identify opportunities for process improvement to optimise the customer service experience on the platform.

The Successful Applicant

• About 2 years of Customer Service related responsibilities
• Understanding and interest in Tourism and Travel is a plus - to interact and engage closely with tourists from different countries and cultures
• Fluency in different languages is a plus - to ensure effective communication with tourists, customers, and internal stakeholders

What's on Offer

This is an opportunity for you to join the Tourism and Travel industry - engaging with many customers and tourists from around the region.

6 months Contract (Maternity Cover ) - Client Onboarding Officer

· Support the Senior Management of Branch in ensuring compliance with external and internal Regulations and thus actively manage operational, regulatory and reputational risks.

· Build strong relationships with key stakeholders such as the Front Office, Legal, Compliance and Risk Management teams.

· Assess AML/KYC risk and approval for new Standard and Medium Risk (Risk Countries) client relationships booked.

· Work closely with Head Office and overseas offices (particularly, Hong Kong, Dubai and Thailand) to provide input on account opening.

· Review and approve the on-boarding of new client relationships and accounts for Individuals, Domiciliary Companies, Legal Entities, Financial Institutions, Trusts, Fund, External Asset Managers, and ensure compliance with the Bank’s policies and procedures, and with MAS 626 Notices and Guidelines, and to mitigate risks (legal, regulatory and/or reputational) for the Bank

· Review and assess the adequacy of the Source of Wealth narrative and corroboration submitted by the Front for new to bank prospects and / or existing clients

· Review and assess the risk of opaque legal structures

· Address Sanction true matches, as well as true matches for other AML/CFT risks identified during the Bank’s Name Screening processes.

· Provide advice to Front employees on KYC/CDD- related matters

· Provide advice to the management and local risk committees on the AML/CFT risk of a client relationship.

· Strong commitment to quality service and a desire to drive continuous process improvement initiatives

· Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

· Ensure that KYC/CDD issues are properly identified, assessed and documented.

· Ensure that where KYC/CDD measures cannot be completed, the client relationship is not established or exited, and there is timely escalation to AML Controls, where suspicious activities /conduct is also noted.

· Ensure timely assistance and cooperation is rendered to MAS’ and law enforcements’ requests for information.

Requirements

· Ability to effectively manage internal and external stakeholders

· Strong analytical skills

· At least 1-3 years’ experience in either KYC On-Boarding and AML role, preferably in Private Banking

· A good degree and understanding of the Private Banking and Wealth Management industry

· Strong knowledge of the MAS 626 Notice & Guidelines

· A good degree and understanding of the private banking industry and or trust company.

· Experience in preparing reports and excellent excel skills

Salary: $4000 - $5000

Location: Changi Business Park

Working hours: office hours mon-fri

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 24010

Tel: 6233 0450

WA: 8755-5290

Bryan Huang (R22104680)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Bryan Huang | Registration No: R22104680

Responsibilities:

• Manage events and be involved in the community to create a positive outlook of the company’s portfolio.
• Plan and carry out business events, workshops and fitness/wellness events for the company’s community.
• Work closely with Facilities Management, renters, partners, vendors and advertising agencies.
• Develop marketable material in close collaboration with internal and external partners and stakeholders.
• Handle all communication processes of the tenant and stakeholder management from the events.
• Maintain database and marketing messaging by adhering to the standard operating procedures (SOP).
• Compile relevant data such as statistical campaign performance, department updates, and marketing communications budgets.
• Assist the team’s administration system in creating Purchase Requisitions.
• Any ad hoc administrative responsibilities.

Requirements:

• A minimum of three years' experience in an equivalent role, preferably in management and planning events.
• A degree in mass communications or marketing, or a related field.
• Demonstrated organizational abilities, including the capacity to set priorities, manage time effectively, and pay close attention to detail.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Supplier
• Position Title: Accounts Payable Officer
• Working Location: West – Gul Circle
• Working Hours: 5.25 days (Mon-Fri: 8.30 am-6 pm, Alternate Sat 8.30 am-12 pm)
• Salary Package: Up to SGD 2500 + Performance bonus
• Duration: Permanent

Key Responsibilities

• Manage the verification of charges, align supplier invoices with accounts, process payments, and enter data into the accounting system
• General Ledger (GL): Execute payments via cheque and electronic banking, record receipts and payments in the accounting system, and generate weekly cash flow reports
• Journal Entries: Maintain inventory by updating stock costs and recording journal entries, conduct quarterly GST filings and prepare monthly financial reports
• Accounts Payable (AP) and Bank Reconciliation: Produce weekly cash flow reports, and manage monthly procurement of office supplies and refreshments.

APPLY NOW!!!

• Min. ITE in accounting
• Min. 1 year of working experience in a related field
• Must have accounting knowledge
• Training provided to an inexperienced candidate

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66037 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Resident Technical Officer (Architectural)

Location: Rochor Road

Responsibilities
To assist the Resident Engineer in supervision and inspection of architectural works on site
Liaise and coordinate with client/consultants to resolve technical and or interfacing issues with other consultants and contractors.
To inspect and monitor quality of architectural finishing materials delivered to site, and quality of workmanship
To ensure the contractors maintain safety, cleanliness and tidiness of the work site
To carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in the discharge of the contract
To ensure timely submission of shop drawings, technical submittals and material samples by the contractors

Requirements
Min of 2 year's experience in the supervision of MRT, infrastructure, and or projects of similar scale and complexity

Responsibilities:

• Oversee the call center department.
• Handle incoming calls and feedback from emails or texts.
• Communicate with suppliers and customers.
• Coordinate with suppliers and schedule meetings with them to complete orders
• Arrange and oversee communications, reports, or paperwork with clients and suppliers.
• File a report for any booking system errors.
• Additional ad hoc tasks.

Requirements:

• Degree or Diploma in relevant studies
• At least 4-5 years of customer service experience
• Experience in customer service with tech companies is preferred

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Answer customer enquiries
• Handle Complaints and resolve customer issues
• Maintain high quality of services and performance standards
• Work with stakeholders to resolve customer issues

Requirements

• At least 2 years of relevant experience
• At least Diploma/Degree in Business or equivalent
• Excellent communication skills
• Able to work independently and as a team player

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Project Identification

• Periodically review business processes and performance against three parameters (turn around time, ease of use, first time right). Collaborate with various teams within the business (such as sales support, commercial, sales, etc) to identify issues and opportunities; Seek inputs and ideas of how other businesses are facing similar challenges (such as value stream mapping, etc); Identify possible projects and qualify and rank them on their criticality. Along with team member collate statistics to analyze issue and build business case for the project; Identify project managers and team based on the nature of identified issues and relevance to functions.

Program Management

• Review project charters prepared by teams and provide own inputs and guidance; Finalize along with functional representatives project milestones and KPIs; Seek support of various stakeholders in GCS to represent GCS on identified projects; Discuss project charters and milestones at weekly meetings and status on the bi weekly calls for any hurdles or roadblocks; Track success of complete projects against their specific KPIs; Review on a quarterly basis the projects with senior stakeholders from respective functions the projects, their achievements and any hurdles to be resolved; Drive interfunctional coordination for resolution of issues as required.
• Develop along with cross functional team project charter for allocated projects as project manager; Collate supporting information and statistics on the issue; Analyze the issue with project team; Brainstorm with team on possible alternative and finalize feasible solution; Coordinate with IT team for automation of new process if required; Pilot or implement solution and measure success against set KPIs; Develop and if required along with project team conduct training on the new process to the relevant stakeholders.

New Product Launch

• Support launch of new products and services; Identify with cross functional team internal processes that would be affected; Prepare change roll out plan (system codes, product literature, customer order forms, templates, pricing lists, etc); Participate in launch review calls to provide status update, resolve any dependencies; Oversee roll out of change plan and drive course correction where required.

Development Team

• Regularly review team structure and assess talent requirements; participate in the recruitment and selection process; conduct goal setting and performance review for the team; drive team development, engagement and reward initiatives; coach and mentor team members as required and ensure resolution of any people issues.

Cloud Architect

• Deploy and configure solutions in the cloud.
• Automate cloud operations, develop infrastructure automation scripts and participates in the continuous improvement of cloud solutions.
• Participate in the specification, setup and run Proof of Concepts and demonstrations of cloud solutions.
• Administer and maintain servers across virtual platforms.

This role reports to the Finance Director in order to accomplish all accounting tasks in a timely and accurate manner.

· Manage full set of accounts, financial statements, monthly reports, service delivery orders and online payment

· Monitor and maintain daily accounting transactions including Accounts Receivables (AR) / Accounts Payables (AP)

· Ensure timely billing to stakeholders and compliance with AR & AP procedures by generating and raising invoices, debit, and credit notes

· Update AR and AP transactions using AutoCount Accounting

· Generate SOA for outstanding invoices

· Prepare cashflow forecast and audit schedules

· Assist in any ad-hoc assignments from Finance Department and Management

· Possess strong organisational and communication skills to work with other departments as well as with customers and vendors

· Other ad-hoc duties as assigned

· Min 4 years’ experience in accounts management or Diploma in Accountancy