• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Responsibilities

* Proficiency in using office software(Word, Excel, PowerPoint) and basic computer operations.

* Good communication and interpersonal skills to build positive working relationships with team members and clients.

* High attention to detail, ensuring accurate completion of documents and reports.

* Input and maintain key information in the company’s database to ensure data accuracy and completeness.

* Manage all accounting transactions, calculate and control all the employees’ payrolls;

* Prepare budget forecasts, publish financial statements in time, handle monthly, quarterly and annual closings;

* Reconcile accounts payable and receivable, ensure timely bank payments;

* Compute taxes and prepare tax returns, report on the company’s financial health and liquidity;

* Able to audit financial transactions and documents, reinforce financial data confidentiality and conduct database backups when necessary;

* Must comply with financial policies and regulations.

* Manage employee records and HR documentation;

* Handle HR compliance and legal requirements.

* Plan and coordinate administrative procedures and systems and devise ways to streamline processes

* Recruit and train personnel and allocate responsibilities and office space

* Assess staff performance and provide coaching and guidance to ensure maximum efficiency

* Ensure the smooth and adequate flow of information within the company to facilitate other business operations

* Monitor costs and expenses to assist in budget preparation

* Ensure operations adhere to policies and regulations

* Keep abreast with all organizational changes and business developments

Main Tasks:

· Client Relationship Management

· Account Growth & Retention

· Coordinate with Internal Teams

· Marketing, Sales Support and Upselling

· Reporting & Account Administration

· Problem Resolution

Activities Relating To Main Tasks:

1. Client Relationship Management

· Serve as the primary point of contact for a portfolio of clients, ensuring their satisfaction and maintaining a positive relationship.

· Act as the liaison between the client and internal teams (e.g., commercial group, project/engineering group, business support group, operation group).

· Understand clients' business needs and objectives, and provide tailored solutions to meet those needs.

· Building relationships with key influencers of clients.

2. Account Growth & Retention

· Identify opportunities for account growth by understanding client needs and proposing new services, products, or solutions.

· Work with clients to resolve any issues or challenges they may face, ensuring the long-term retention of key accounts.

· Monitor IKM’s performance to account and provide strategic guidance to improve customer satisfaction and service delivery.

3. Coordinate with Internal Teams

· Coordinate with commercial team on the submission of proposal or tender to clients, ensuring deadlines are met and expectations are exceeded.

· Collaborate with internal teams (e.g., project engineering group / operation group) to ensure smooth delivery and execution of client requests.

· Ensure all contractual obligations to client are met or exceeded.

· Coordinate all information / inquiries with internal teams to ensure all resources are available to meet demand.

4. Marketing, Sales Support and Upselling

· Identify and pursue opportunities for upselling and cross-selling additional services or products to clients.

· Prepare and deliver presentations, proposals, and quotations to clients, collaborating with the sales team where necessary.

· Negotiate contract terms & conditions and pricing adjustments as required.

· Promote IKM brand awareness to clients, by online media and offline events.

5. Reporting & Account Administration

· Maintain accurate and up-to-date records of client interactions, including contracts, meeting notes, and communications.

· Acquisition and reporting of market survey information, and project forecast.

· Provide weekly account status updates to clients and internal stakeholders, reporting on account health, project progress, and any issues or concerns.

· Monitor client satisfaction through feedback surveys or direct communication, and implement improvements as needed.

· Participate in weekly sales meetings for IKM Testing.

6. Problem Resolution

· Proactively address and resolve any issues or concerns raised by clients in a timely and professional manner.

· Work closely with project or technical teams to ensure that problems are addressed quickly, and solutions are implemented efficiently.

Responsibilities:

• Responsible for sales and aftermarket service dept operations
• Overseeing departments HOD under GM
• Lead HOD to set up and roll up budgetary target, KGI, KPI and reporting/ monitoring
• Regular operational reporting to GM, weekly, monthly and 6 month budget rolling
• Managing and monitoring operational budget, performance, HRM, expenses.
• Ensuring compliance, laws & regulations and health & safety of staff
• Resolving issues occures on dept under GM
• Driving operational innovation ( System upgrading, DX tools )

Requirements:

• Possess a degree with at least 3 years of relevant experience in the relevant industry

Job Summary

The General Manager is responsible for leading the contract(s) and all employees in the growth and development of additional business opportunities with existing customer. Ensure ongoing customer service and maintaining customer relations by focusing on the contract's daily operations based on the needs of the customer.

Primary Duties And Responsibilities

· Ensure ongoing customer service and maintain customer relations through focusing on the contract's daily operations based on customers’ needs. This is accomplished through daily communications with the customer to discuss service needs and potential problems.

· Responsible for attainment of profit objectives of contracts, provides financial analysis and decision making for customer.

· Responsible for the organic growth and development of additional business opportunities with existing customer.

· Ensure safety, maintain quality, establish and monitor cost control programs.

· Lead and foster creative problem solving, develop positive and professional relationships with customer and within contracts.

· Work with government departments and regulatory, etc.

· Provide leadership in coaching, mentoring, personnel selection, professional development.

· Oversee operations management within the company guidelines.

· Oversee operations schedule and staff in anticipation of customer needs. Oversee the staffing needs of contract to assure sufficient labour to meet the customer's requirements and control costs.

· Manage the contract staff to assure continued quality service by writing procedures, testing hiring and training managerial and operational personnel.

· Encourage use of Performance Management system in all facets of the operation. Maintain the contracts quality performance objectives through the continuous improvement processes.

· Establish and monitor cost control programs, including annual budget development, monthly P&L review, payroll, and cost analysis. Through the use of Performance Management projects, guide managerial staff to monitor and control costs on a weekly basis.

· Day to day administration of contract, including: preparation of customer related performance reports and other correspondence; requests from vendors, general office and contract employees; and all other items that fall within managerial scope of responsibility.

· Negotiate and enforce collective bargaining agreement where applicable.

· Negotiate resolutions pertaining to conflicts in the workplace.

Education And Experience

· Bachelor's Degree in Business Management, Logistics, 3PL or Transportation is required.

· At least 8 years experience and expertise in operations and business management is required.

Languages And Communication Skills

· Must be able to read, write and speak both English and Japanese fluently.

· Ability to communicate and interact effectively with multi-functional and diverse backgrounds.

· Exceptional written and oral communication skills including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments.

· Computer Skills
Proficiency in Microsoft Office, internet, web-based and job specific software applications.

Other Skills/Experience

· General management skills around revenue, budgets, people skills, customer service skills, fixing operational problems.

· Experience leading large number facilities, geographically dispersed working through people, retaining and growing business.

· Excellent planning, time management, collaboration, decision making, and organization skills.

· Ability to develop short and long-range project planning and effectively communicate information to diverse work groups.

· Experienced in project management methodologies with a focus on managing solution driven strategy plans to achieve goals.

· Strong interpersonal skills including diplomacy and patience.

Position : Project Manager

Roles and Responsibilities

· Maintain inspection records of works, materials and all completed works

· Keeping track on variation and claims of contract and cost impact and feedback information to the Project Director

· Implement cost control measures to meet project budget

· Site co-ordination with all concerned parties and to resolve site issues

· Plan and schedule work sequences for construction operation, according to the Project Management Plan.

· Liaising with consultants on design analysis, design work, design check for approval and to resolve technical issues on site.

· Site inspection for civil work, which includes excavation, structural, casting and ensure that the work is executed as per the project specification and construction drawing/final approved drawing from authorities.

· Ensure worker carried out meet out quality standards and contractual requirements.

·To control materials, plan the overall schedule and implement specific planning measures

Requirements:

· Bachelor's degree in Civil Engineering or relevant field

· Minium 5 years of project environment experience

· Able to work independently and possess good problem-solving skill.

· Superior civil, structural, or architectural engineering working knowledge of plans, engineering drawings, specifications and schematics associated with the mechanical and plumbing trades

· Computer literacy. Significant experience with Excel, Word, and other computer based tools

· Excellent communication and organizational skills

In order to develop the organization and to grow the business further in the region, ambitious and highly skilled sales professionals with solid marine industry background are needed.

ORGANISATION

This role reports directly to the Managing Director based in Singapore and will be in charge of driving growth of new equipment sales, spare parts and services in an assigned region in Southeast Asia.

YOUR RESPONSIBILITIES

Sales management: Influence, shape and implement the sales and marketing strategy with a particular focus on key assigned markets. Originate and close opportunities to develop new market segments, product groups and channels.

Account management and marketing: Build and develop established relationships with key customers such as shipyards and owners, and technical consultants. Lead all business development and marketing activities to achieve sustainable profitable growth.

Strategy planning: Take a proactive support role to plan and prepare the annual budget and sales forecasts and execute specific plans to meet the target. Regular provision of information for planning and forecast via sales force

Operational management: Align sales with factory’s manufacturing capacity. Work in close cooperation with all key functions and help to maximize the capabilities of the business. Manages sales process, coordinates and negotiates proposals in cooperation with technical team, internal functions, other involved professionals and management.

YOUR PROFILE

· Diploma or Degree in Engineering, preferably in Marine, Mechanical, Mechatronics or Electrical field.

· You have a strong and successful sales experience of around 5 to 10 years in marine industry, preferably selling capital equipment’s.

· You are a strong networker and to-the-point communicator who is able to build and maintain a solid internal and external network.

· You have good interpersonal skills and can interact easily and influence all levels of stakeholders.

· You are result driven and persistent to drive towards company targets.

· You are willing to travel in the region.

Job Description:

- Program Management for a program that involves multiple internal (across different department and functions) and external stakeholders (2 primary customers).

- Liaise and communicate effectively with stakeholder. This would involve various engagement activities.

- To optimise and strategize for program execution and program scaling.

- Monitor and report on the status of program.

- Present to update management and various stakeholders on the program status.

Job Requirements:

- Degree in any engineering fields

- Experience with managing big program is preferred

- PMP certified (preferred)

- Conversant with the use of MS tools

- Ability to work independently

- Must be a team player

Job Description & Requirements

The Project Manager manages key client projects. Project management responsibilities include the coordination and completion of projects on time within budget and within scope. Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of project. Prepare reports for upper management regarding status of project.

The successful candidate will work directly with clients to ensure deliverables fall within the applicable scope and budget. He or she will coordinate with other departments to ensure all aspects of each project are compatible and will hire new talent as needed to fulfill client needs.

Require a Bachelor's Degree and 5-10 years of experience in the field.

Familiar with a variety of the field's concepts, practices and procedures.

Perform a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Analyse risks across project portfolio in accordance with organisational risk management policies and processes.

The Technical Manager is designated as the Design Manager of the LTA MRT project, in charge of design management of the project and managing the consultant and client’s expectation to deliver the project within budget.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget.
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress.
• Coordinate and support the construction and other departments within the project to fulfil design requirement.
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details.
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications.
• Adherence to safety practices in the workplace

Skills & Requirements

• Education: Degree in Civil Engineering from a recognized university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 12 years of engineering experience in delivering projects with at least 8 years of experience in design of civil and infrastructure project
• Extensive experience within a construction environment demonstrating accountability and ability to meet commitments through key internal stakeholders, clients, and staff at all levels.
• Technical Competencies: Technical expertise and knowledge in Structural, Architectural Design
• Proven track record of managing teams and delivering projects from start to hand-over

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Job Descriptions

• Able to do full sets of Accounts.
• Well versed in QuickBooks.
• Salary Range: $4300 - $4800

Job Requirements

• Bachelor’s Degree in Accountancy or any other relevant qualifications.
• Minimum 3 years of relevant working experience in Accounts or in a similar position.
• Possess strong attention to detail and accuracy in data entry submission.
• Able to multitask and work under pressure.
• Able to prioritize tasks and meet tight deadlines, in a fast paced environment.
• Able to work independently and as part of a team.
• Able to work immediately or with short notice.

Job Description

• Oversee Projects Department daily operations. Collaborates with stakeholders to document project scope, deliverables, goals, risks, blockers, success measures, and estimated resources needed.
• Responsible for successful completion of all projects. Ensure that projects remain in-scope and meet budgetary, scheduling, and quality requirements.
• Coordinate with Sales, Structural Design and Procurement Department in all project matters.
• Ensure timely delivery of project with satisfactory quality.
• Assist management in contractual and commercial matters in Projects.
• Assist management in cost minimization & profit maximization.
• Promotes a culture of teamwork, collaboration and success.
• Ensure preparation of Project Execution Plan, Project Scope of Work, Project Setup, Project Closeout and Variation Orders.
• Ensure clear and open communication with project team members and between project team and functional groups, the changes in scope of work and schedule are captured in the Variation Orders and the implementation of lessons learned.
• Manages the project team, internal and external customer relationships, and staffing of project team with competent persons from the functional groups. Communicates routinely to management, customers, project team members, actively soliciting and addressing customer and project team feedback.
• Manages the cost, schedule, safety, quality, and contractual requirements of the project through effective planning in accordance with company procedures.
• Applies basic understanding of company's business to improve project cost effectiveness, apply change management principles and improve project margin.
• Provide status updates regularly to management.
• Assist in business development efforts to create project proposal, estimates and schedules etc.
• Responsible for training, managing, and motivating the project team, as well as resolving team conflicts.
• Resolves technical and operational issues as required.
• Plan, schedule, monitor, and report on activities related to the project, including subcontractor monitoring.

Requirements

• Degree in structural / marine / naval architecture / civil / mechanical engineering
• Min 5 years of working experience in similar industry, including tracking and planning projects
• Good written and spoken English (written, verbal and presentation) and interpersonal skills
• Experience in quality assurance and project management, preferably in the construction, marine, or offshore industry
• Strong leadership, diplomatic and motivational skills, with the ability to adapt change and competing demands
• Able to plan and manage project assigned independently
• A problem solver and a team player
• Experience in leading, motivating and managing various project and team sizes
• Intermediate level of proficiency with MS Project, Excel, PowerPoint and SharePoint

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Our company recruits employees for the position of general manager.

Graduated from high school.

Study and work hard.

Have at least 1 year office experience.

Proficient in using Excel and Word, Outlook Microsoft.

Teamwork spirit and high responsibility.

Have creativity and a positive attitude at work.

Managing Project Site

1. Manage all projects especially Architecture related matters

2. Communicate the project plan to clearly define individual responsibilities, schedules and budgets

3. Work closely with Engineering Service dept. to ensure updated construction drawing are use

4. Work closely with Supply Chain & Procurement for machinery and materials orders

5. Manage and monitor all the material wastage

6. Manages and deployment of resources (manpower, material, machineries) required to achieve project schedules

7. Organize & manage sub-contractors to achieve project schedule

8. Ensure the projects finish on time with quality & profitability to the company

9. Provide value Engineering dealing tender and project execution

10. Participate in Progress Claim Meetings organized by the Finance Dept.

Prepare Risk Management Plan

1. Build contingencies in to the plan to provide a reserve in the schedule for unforeseen future problems

Participant in Tender Presentation and Negotiation to Secure Projects

1. Participate as a member of the Tender. Preparation Team comprising sales & contracts

2. Undertake tender clarifications and negotiation with customers especially in technical matters

3. Undertake verification with Sub-Contractors on technical matters and scope of works

4. Provide value Engineering

Administer Workplace Safety and health (WSH) and Environmental Management Systems (EMS)

1. Ensure workers/sub-contractor comply with the company safety regulation

Organise and Proper Handover the Completion Project

1. Ensure proper handover of construction documents to the Clients

2. Ensure the Sub contractor submit the proper handover documents to the company

3. Ensure the project deliver by us and sub-contractor to client(s) on schedule with "0" defect

Manage a Team with Good Technical Knowledge

1. Build and train a competent technical team

As work roles evolve over time, company may change your job scope, based on organizational needs and employee abilities, from time to time.

Job Description

1. Manage all activities connected with a project from planning, through design and implementation till completion stage.

2. Lead and direct cross-functional teams to perform with constraints of schedules, budgets and resources.

3. Interact with clients consultants and building contractor to drive the project and to meet customer's expectations.

4. Monitor project progress and maintain good records throughout the project life cycle.

5. Ensure performance on project ultimately meets clients expectations in term of quality standards, on-time completion and within cost.

Requirements

• Degree or Diploma in Mechanical Engineering / Building / Project Management or equivalent.
• Min. 5 years relevant working experience in the construction industry (building facade).
• Strong leadership, organizational, planning, and interpersonal skills.
• Good working attitude with a high level of professionalism, integrity, initiative, and being a team player.
• Knowledge and/or experience in contractual management is an added advantage.

Company's benefits:

• Company transport provided
• Dental and medical benefits
• Positive working environment
• Learning & development opportunities

IMPORTANT

You may use the link to submit your job application

https://sy.seikowall-idd.com/TH6/public/hr/recruitment/eform_v1.xhtml?comp=SWPL

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Oversee the day‐to‐day operations of the machinery service and maintenance service, ensuring efficient workflow and timely completion of repairs.
• Manage a team of skilled technicians, providing guidance, training, and performance feedback.
• Develop and implement preventive maintenance programs to maximize company asset uptime and minimize downtime.
• Schedule and dispatch technicians to customer sites or internal workshops.
• Maintain accurate records of service and maintenance activities, including work orders, parts usage, and labor costs.
• Ensure compliance with safety regulations and industry best practices.
• Contribute to the development and implementation of operational strategies to improve efficiency and profitability.
• Creating development plans and forecasting sales targets and growth projections.
• Identifying leads and market opportunities through meetings, networking, and other channels.

Qualifications:

• Proven experience as an Operations Manager or similar role in the process equipment industry.
• Strong understanding of process machinery, including hydraulics, electrical systems, and diesel engines.
• Excellent leadership and team management skills.
• Strong analytical and problem‐solving abilities.
• Proficient in using Microsoft Office Suite.
• Excellent communication and interpersonal skills.

Create policies or procedures for logistics activities.
2) Plan or implement material flow management systems to meet production requirements.
3) Train delivery personnel in roles or responsibilities regarding logistics strategies.

4) Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
5) Implement specific customer requirements, such as internal reporting or customized transportation metrics.
6) Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.

7) Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
8) Negotiate transportation rates or services.
9) Design models for use in evaluating logistics programs or services.

10) Supervise the work of logistics specialists, planners, or schedulers.
11) Prepare or file certification applications.
12) Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
13) Recommend purchase of new or improved technology, such as automated systems.
14) Develop risk management programs to ensure continuity of supply in emergency scenarios.
15) Plan or implement improvements to internal or external logistics systems or processes.
16) Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
17) Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.
18 Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.
19) Conduct or review audits for logistics activities, such as storage, distribution, or transportation.

Project Manager will be under Marine service line, the appropriate quality check, the compilation of accurate and customized results reports and other deliverables.

1. Working in workshop and vessels.

2. Good communication skills with Ship Owners and Superintends.

3. Good time Management and work Independently.

4. To perform any other duties & Responsibilities assigned by superiors from time to time.

5. Ability to demonstrate and implement cost -saving measures.

6. Ability to lead to manage project operations, schedule and specifications.

Requirements:

- Min 5 Years experience as Marine Industry.

- Knowledge of MS office.

- Able to work OT.

- Excellent coordination skills.

- Able to working at Height.

Key Responsibilities:

1. Office Management: Oversee daily office operations, ensuring a smooth workflow.
2. Team Supervision: Manage and lead administrative staff, providing guidance and support.
3. Budgeting & Finance: Oversee the office budget, track expenses, and handle cost management.
4. Document Management: Ensure efficient filing systems, both physical and digital, and manage company records.
5. Communication Coordination: Manage internal and external communications, such as emails, meetings, and correspondences.
6. Scheduling & Calendar Management: Organize and coordinate meetings, appointments, and events for executives or departments.
7. Policy Implementation: Enforce organizational policies and procedures.
8. Inventory Management: Track office supplies, order replacements, and maintain inventory.
9. Vendor Management: Coordinate with external vendors and suppliers for services and office supplies.
10. HR Support: Assist with HR-related duties, such as employee onboarding, maintaining attendance records, and organizing training.
11. Costing Management: Oversee daily business operation and costing estimation and update to the Management.
12. Project Monitoring: Estimate Manhour colculations and costing preparations for Projects.

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

An Operations Manager manages the big picture and identifies areas of improvement. The average Operations Manager’s responsibilities include:

• Long-term planning to support the company’s goals
• Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities
• Assessing and analyzing departmental budgets to find ways to optimize profitability
• Inspiring and motivating employees through positive encouragement and incentive initiatives
• Communicating with stakeholders about shifting company priorities and projects
• Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue
• Identifying opportunities to expand or shift course based on market changes
• Enforcing regulatory and safety standards