World Central Kitchen is seeking a highly skilled and tenacious Manager to lead Community Outreach operations on the ground and ensure the rapid identification and fulfillment of food needs. The ideal candidate excels at complex problem-solving to connect with and serve disaster-affected communities, thrives in fast-moving, rapidly changing environments, and is versed at building relationships with diverse communities to understand and meet evolving needs. The Community Outreach Manager is an innovator who leads with empathy and compassion, and plays a critical role in building and training locally led response teams in order to coordinate the efficient and effective provision of food resources promptly. The Community Outreach Manager is responsible for ensuring food aid rapidly reaches communities in need in alignment with WCK’s North Star values. 

Duration: The Community Outreach Manager is a two (2) year contract term position with the opportunity for renewal, offering a unique chance to lead and shape WCK's responses.

This position reports directly to the Response Director during activations, and the Senior Manager while off activation. 

Preferred Location(s): Asia - Must live within one (1) hour of an international airport.

• Bangkok, Thailand
• Dhaka, Bangladesh
• Delhi, India
• Ho Chi Minh City, Vietnam
• Kuala Lumpur, Malaysia
• Singapore, Singapore

Key Responsibilities:

Activation Management

• Respond within four (4) hours notice to a disaster area to act as Community Outreach Manager, managing relief operations on the ground, or in rare cases, remotely.
• Lead and manage field teams specializing in community outreach and engagement. Ensure strategic and streamlined implementation of relief activities on the ground, operationalizing WCK’s North Star values.
• Design and implement response strategies in the field that are adaptable and robust enough to function in high-stress, dynamic environments affected by natural disasters or conflicts.
• Recruit, onboard, train and manage community outreach teams, including local hires and Corps members in the field. 
• Consult on the scope of the response, and manage or implement community outreach operations.
• Provide regular updates on community outreach operations to the Response Director to ensure ongoing, transparent information sharing across the organization. 
• Collaborate with all WCK departments on the ground, or remotely to support the needs of the activation.  
• Ensure smooth transitions and complete handovers with other Activation Managers, and between Response Corps team members when rotating field teams through phases of the activation.
• Complete the After-Action Report process immediately following activation wind-down, collating and drawing learnings for process improvement.

Community Outreach

• Rapidly scout community needs in a disaster area to design the scope of the response, and ensure that food reaches beneficiaries as quickly and effectively as possible. 
• Foster a collaborative environment with local populations; establish and nurture relationships with community members throughout the activation.  
• Gather feedback from beneficiaries to understand evolving needs and changes on the ground. Utilize findings to recommend the scope of WCK support, including potential scale up or wind down strategies. 
• Build and maintain relationships with community members to understand overall food needs, feedback on WCK performance, and other concurrent mass-feeding activities.

Budgeting and Logistics

• Work with the finance team and Response Director to share cost projections for community outreach operations, focusing on meal production and logistical needs.
• Collaborate with the procurement and logistics team to source materials and supplies efficiently and ensure timely delivery to affected areas.

Personnel Management and Training

• Recruit, train, and motivate diverse community outreach teams on activation, ensuring a high-performance culture aligned with WCK’s North Star. 
• Provide leadership, mentorship, training and support to team members, promoting a culture of urgency, accountability, adaptability and continuous learning within the team.
• Address personnel issues on activations in real time, and provide regular performance feedback on Corps members. 
• Support the recruitment of Corps members, and manage personnel effectively on the ground to foster growth and ensure a diverse pipeline of activation leadership.
• Identify professional development needs and gaps in team capabilities to arrange for appropriate training, and provide this feedback to relevant stakeholders for implementation.  

Community and Stakeholder Engagement

• Build strong relationships with local communities first. 
• Ensure the teams conduct outreach and engagement activities that contribute to WCK’s reputation as an effective, compassionate, and reliable relief organization.
• Represent WCK in the field, acting as an ambassador to beneficiaries, partners, and the media, as required.

• Ability to spend up to 70% of the time in the field. The typical duration of an activation is four (4) weeks, though timelines could be longer. 
• Must live within one (1) hour of an international airport or be willing to relocate. 
• Willingness and ability to travel frequently to remote and potentially hazardous locations within four hours notice.
• Bachelor's degree and/or equivalent preferred, or 5+ years of experience in management roles, preferably in fast paced, ever changing environments; including military, emergency response, culinary, humanitarian or event management settings. 
• Experience leading, training and coaching large teams in challenging and rapidly changing environments. 
• Ability to work independently with minimal infrastructure and resources.
• Willingness to work in challenging environments with austere living conditions. For example, responders may not have  access to running water, communications, or electricity and they may have to sleep outdoors and use bucket toilets.
• Ability to work well with others and take directions to protect yourself and the team.
• Demonstrated negotiation and diplomacy skills in complex and potentially volatile situations.
• Exhibit a calm and composed demeanor during crisis situations, with the capacity to make sound decisions under pressure.
• Be physically fit and have the stamina to work long hours doing physically demanding tasks in varying and potentially extreme climates.
• Strong mental resilience and emotional intelligence to cope with the stressors associated with working in conflict environments.
• Display cultural awareness and sensitivity, recognizing and respecting diverse backgrounds that allow us to positively work with local communities.
• Fluency in English is required; proficiency in additional languages relevant to common disaster or conflict zones is highly desirable (Mandarin Chinese, Bengali, Hindi, Vietnamese).

By joining us as a Community Outreach Manager, you will dedicate your professional expertise to make a meaningful difference in the lives of those affected by crises. Your leadership will ensure that our response efforts are prompt, strategic, and compassionate, delivering hope and essential aid at a time when it is needed most.

Application & Cover Letter
This application requires a cover letter that explains your interest in this position and in working for WCK. 

References and Background Checks
To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.

Equal Opportunity
WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Applicants must be authorized to work for any employer in the country in which they reside. We are unable to sponsor or take over sponsorship of employment at this time.

No recruiters or agencies, please.

Contract Type (If based outside United States or Spain)
We are excited to offer an opportunity for this role in partnership with Velocity Global and TCW Global. If based outside of the United States or Spain, depending on location, the successful candidate will be contracted by either VG or TCW, which will handle all HR-related processes, including payroll, benefits, and compliance, while the employee will work directly with World Central Kitchen to fulfill the job responsibilities.

As a contractor of Velocity Global or TCW Global you will receive the benefits and support of a dedicated HR team, ensuring a seamless experience while you contribute to the mission of World Central Kitchen.

Why Join Us?

Innovative Environment: Be part of a forward-thinking team that values creativity and innovation.
Global Impact: Your work will have a direct impact on building a diverse and talented global team.
Professional Growth: Opportunities for continuous learning and career development.
Dynamic Team: Work with a supportive and enthusiastic team that values collaboration and fun.

If you’re ready to bring your unique talents to a role that’s as challenging as it is rewarding, we’d love to hear from you. Apply today and let’s build the future of World Central Kitchen together!

WCK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in being a part of WCK's global talent journey!

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

• Develop and execute digital marketing strategies and campaigns across various platforms (social media, email, website, etc.).

• Create engaging content, including graphics, videos, and blog posts, to promote Peacehaven's services and initiatives.

• Manage and grow our social media presence by creating and scheduling posts, responding to comments, and analyzing performance metrics.

• Optimize website content for SEO to increase organic traffic and improve search engine rankings.

• Monitor and report on the effectiveness of digital marketing efforts using analytics tools.

• Collaborate with internal teams to ensure consistent messaging and branding across all digital channels.

• Stay updated on the latest digital marketing trends and best practices to continuously improve our strategies.

• Plan and execute events from conception to delivery and able to work on some weekends.

• Bachelor's degree in Marketing, Communications, or a related field preferred.

• Proven experience in digital marketing, preferably in the non-profit or healthcare sector.

• Strong understanding of social media platforms, SEO, and content creation.

• Proficiency in using digital marketing tools and analytics platforms (e.g., Google Analytics, Hootsuite, Canva).

• Excellent written and verbal communication skills.

• Creative mindset with the ability to think outside the box.

• Ability to work independently and as part of a team.

Working Hours

Under normal circumstances the hours of duty will be as follows:

• 8.30am to 5.45pm (Monday to Friday, 45 minutes lunch break)

Working Location

The Salvation Army Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

1. Volunteers and Corporate Partner Management

1.1. Administer Volunteer Resource Management (VRM) operations and coordinate activities and functions related to Peacehaven Day Centres' VRM programmes, procedures, policies and volunteers partnership agreements.

1.2. Recruitment of volunteers including educating volunteers on the philosophy of Peacehaven and the needs of the residents/clients

1.3. Screening of volunteers and programmes including matching of volunteers with the needs of residents/clients and the requests of staff

1.4. Implementation of programmes including liaising with Nursing, Therapy and Social work departments

1.5. Maintaining and submitting of statistics according to procedures of The Salvation Army or Agency for Integrative Care (AIC) requirements.

1.6. Maintaining and managing of volunteers database

1.7. Recognition of contributions of regular volunteers

1.8. Attending community volunteers network meetings and events

1.9. Providing management and staff with feedback from volunteers

1.10. Assist with developing and executing a volunteers' program.

1.11. Conduct outreach to grow corporate partnerships. Manage corporate partners including organizing CSR initiatives and recruiting volunteers from corporate partners.

2. Corporate Communication

2.1. Provide reports, write-ups and photographs for newsletters of The Salvation Army, AIC and other relevant government agencies

2.2. Document events and archive photos for Peacehaven History Book including liaising with Territorial Headquarters Archives Department

2.3. Attend to feedback from visitors and members of the public

3. Curate Active Ageing Programmes

3.1. Work with individuals, corporate, religious groups and student bodies to organize active ageing programmes for the seniors

3.2. Work with individuals, providers, vendors providing the programmes to furnish as much details as possible including but not limited to programme curriculum, duration, cost and other related details

3.3. Ensure details of activities are explicit as far as possible so that participants are made aware of the commitment and cost if any, to the best of your ability

4. Provide Support to residents of Allocated Boundaries

4.1. Identify possible seniors who may display signs of mental health issues via home visits, public events like screenings and roadshows and other available avenues

4.2. Match seniors to befrienders to assist with follow up with the seniors and to feedback any concerns to the centre that the seniors might have

4.3. Escalate seniors to the appropriate team member if/when the seniors requires more professional intervention

• Diploma/Degree in any discipline.
• Passion for the elderly.
• Excellent written and verbal communication skills.
• Creative mindset with the ability to think outside the box.
• Ability to work independently and as part of a team.

Working Hours

Under normal circumstances the hours of duty will be as follows:

• 8.30am to 5.45pm (Monday to Friday, 45 minutes lunch break)
• 2 days per week

Working Location

The Salvation Army Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Copywriter & Community Manager

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the travel industry. 

As a Copywriter & Community Manager within a creative social media team,  your main focus is on undertaking social media copywriting and growing and managing communities across social channels while ensuring the client’s brand and tone of voice remain consistent. In addition to day-to-day community management and conversations, you’re expected to gather and present social media trends, help translate them into actionable insights and support with implementing local social media strategies based on those.

You’ll be working in a fast-paced creative environment while helping to constantly evolve the local market’s social media copy and community engagement strategies and support with improving efficiencies.

Passion for social media is paramount for this role and the whole team! 

*Please submit your portfolio and work examples / deck to be considered for this role!

Role:

Social media copywriting

• Develop and deliver engaging, on-brand copy for social media and global community interactions, including drafting captions, assisting in supers, miscellaneous wordsmithing, etc., while adhering to SEO best practices and character limits.
• Manage quality control and tone of voice through excellent copywriting skills.
• Portray deep knowledge of social audiences, platforms, and their specific formats, and how to properly leverage them to create attention-worthy content.
• Bring alive the social media content and strategy developed by the client and the team.

Community Management

• Act as the lead for global community engagement and content across all social media channels, while proactively seeking out and implementing new and innovative ways to engage and grow our online community presence across various digital platforms.
• Portray deep knowledge of social audiences and platforms and how to leverage them to create attention-worthy content properly.
• Build a daily community engagement plan that sparks a social conversation between communities.
• Work with data and insights derived from the social pages and use the data to create reports to share with the broader team in making data-driven decisions.
• Spot trends and provide insights from conversations with audiences and consumers.
• Mine daily sentiment and conversations to proactively identify opportunities for new ideas and to provide feedback on active campaigns.
• Funnel insights and feedback to internal teams and stakeholders to foster data-driven decision-making.
• Lean into community management in a proactive, fun, and engaging way while being prepared to escalate any reputational issues as and when required.

You:

• 4+ years experience working in community management and content writing/creative copywriting capacity. 
• Knowledge of local context and culture is a must.
• Attuned with diverse online communities across entertainment, internet and pop culture industries and always plugged into a variety of communities and groups, both global and local.
• Thorough understanding of social media platforms, trends and online communities.
• Experienced with sourcing and managing video, image and audio assets, and comfortable securing the required rights and permissions.
• Exceptional verbal and written English communication and presentation skills.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

• Plan, execute, and monitor marketing campaigns across various platforms (e.g., digital, social media, traditional).
• Manage campaign budgets, schedules, and resources efficiently.
• Track and analyze campaign performance, adjusting strategies as needed for optimization.

Skills and Competencies:

1. Strategic Thinking:Ability to think critically and develop effective strategies to meet company objectives.
   
2. Digital Marketing Expertise:Proficient in digital marketing tools and techniques, including SEO, SEM, Google Analytics, email marketing, and social media management.
   
3. Data Analysis and Interpretation:Strong analytical skills with the ability to interpret data and adjust strategies accordingly.
   
4. Creativity:Ability to develop creative campaigns and solutions that resonate with target audiences.
   
5. Leadership and Team Management:Proven ability to lead and motivate a team while collaborating across departments.
   
6. Communication Skills:Excellent verbal and written communication skills for internal and external audiences.
   
7. Project Management:Strong organizational skills with the ability to handle multiple projects and deadlines simultaneously.
   
8. Customer Focus:Ability to understand customer needs and deliver effective marketing solutions.
   

MISSION AND RESPONSABILITIES:

You are THE Brand Ambassador. You are to achieve sales targets while promoting the brand image and providing the highest standard of service to all clients. As a member of the Brand Retail team, the Boutique Manager represents the brand values towards the customers and peers at all times.

BUSINESS VISION

• Foster a shared vision among team members, aligning all activities to support the approved vision and strategy set by the Local Market Retail Team.
• Encourage innovation and creativity within the team, ensuring everyone understood and contributed to the overarching business objectives.
• Implement team-building initiatives to enhance team cohesion and morale.
• Recognize and celebrate team achievements, fostering a positive and spirited work environment.
• Analyse workflow processes and identified areas for improvement, streamlining operations to boost overall productivity.
• Implement strategies to enhance team productivity and efficiency, ensuring alignment with the business vision.

CUSTOMER EXPERIENCE

• Act as a role model and mentor to the team, embodying Brand's values and standards in all interactions with customers.
• Inspire the team to consistently exceed customer expectations, ensuring a high standard of service and hospitality.
• Conduct regular team meetings to share customer success stories and positive feedback, boosting team morale and cohesion.
• Encourage a customer-centric mindset within the team, emphasizing the importance of personalized service and customer satisfaction.

CLIENTELING

Client Relationship Management:

• Develop and implement strategies to build strong, long-lasting relationships with clients, especially high-value and potential high-value customers.
• Lead by example in providing personalized service to clients, showing an in-depth understanding of their preferences and needs.
• Train and mentor, the team in effective clienteling practices, emphasizing the importance of personalized communication and tailored recommendations.

Client Data Analysis:

• Monitor client purchase history, preferences, and feedback to inform targeted marketing strategies and personalized service offerings.
• Regularly review client data with the team to identify trends and develop action plans to enhance client satisfaction and loyalty.

TALENT MANAGEMENT

• Provide one-on-one coaching and mentoring to team members, fostering their professional growth and enhancing team spirit.

• Develop and nurture team members, preparing them for future roles and creating a talent pipeline within the organization.
• Recognize and appreciate individual and team achievements, reinforcing a positive team spirit and motivation.
• Encourage knowledge sharing and skill development within the team, promoting a collaborative and cohesive work environment.

FINANCIAL TARGETS

• Inspire and motivate Beauty Consultants, coaching them to meet individual and team financial targets.
• Implement client-centric initiatives collaboratively with the team, focusing on increasing conversion rates, cross-selling, and Average Basket Size.

• Implement performance metrics and goals, regularly monitoring progress and providing constructive feedback to enhance productivity.
• Introduce incentive programs tied to achieving financial targets, boosting team motivation and productivity.

MERCHANDISING

• Collaborate with Senior Management and Merchandising teams to drive key categories and uncover opportunities
• Align merchandise mix to meet client needs; particular emphasis on VICs
• Maintain all merchandising standards in line with Brand’s guidelines

STORE OPERATIONS

• Clear Communication: Ensure clear communication channels within the team, facilitating efficient operations and reducing misunderstandings.
• Empower team members to make decisions within their areas of responsibility, fostering a sense of ownership and accountability.
• Encourage a problem-solving culture within the team, actively involving team members in
• Regularly recognize and appreciate the team's efforts in maintaining smooth store operations, reinforcing a positive work environment.

Team Cohesion and Spirit:

• Promote collaboration between different departments within the store, ensuring a cohesive approach to operations.
• Encourage team members to support one another during busy periods, enhancing teamwork and solidarity.
• Facilitate cross-training among team members, enhancing their skills and creating a flexible workforce.
• Celebrate operational milestones and achievements, boosting team morale and cohesion.

Productivity Management:

• Continuously review and optimize operational workflows, eliminating bottlenecks and enhancing productivity.
• Effectively allocate resources, including staff and equipment, based on demand patterns, maximizing productivity during peak hours.
• Adjust employee schedules based on store traffic to maximize sales potential. Focus on cost-effective staffing models.
• Work with senior management to enhance sales opportunities and improve customer experience through store displays and layouts.
• Ensure accurate calculation of commission and incentives
• Maximise and manage stock inventory

ADMINISTRATION

• Regularly compile and analyze weekly and monthly sell-out reports, providing insights and recommendations to the Retail Manager.
• Utilize data analytics tools to track sales performance, customer trends, and product popularity.
• Prepare comprehensive reports highlighting key performance metrics, sales trends, and areas of opportunity.

Commission Management:

• Ensure accurate and timely tabulation of sales commissions for all team members.
• Implement transparent processes for commission calculations and communicate them effectively to the team.
• Submit all tabulations on a timely basis

Documentation and Record Keeping:

• Maintain meticulous records of all administrative documents, including contracts, employee records, and operational guidelines.
• Ensure all administrative procedures are in compliance with company policies and legal regulations.
• Manage sensitive information with confidentiality and discretion.

Operational Efficiency:

• Streamline administrative processes to increase efficiency and reduce operational costs.
• Implement and maintain digital systems for record-keeping and reporting to facilitate easy access and efficient management of information.
• Collaborate with team members and other departments to continuously improve administrative processes.

ONLY SG/PR/Msian are welcome to apply.

Job Descriptions & Company Benefits

• Professional Consultation : Engage with clients to understand their needs, preferences, and budget. Provide expert advice on interior design and space planning.

• Work with our in-house draftsmen & designer : We (company) Provides our sales with the right tools such as draftsmen and 3d designer, as well as showroom(Changi) / in-house carpentry Factory(Changi), giving you an headstart with special prices & Under one block processing

• Proposal and Quotation Preparation: Prepare proposal with quotation for clients who assigned to you.

• Site Supervision and Coordination: Oversee the project's progress on-site & Update client, ensuring adherence to design specifications, quality standards, and timelines.

Our Ideal Candidate:

• Passionate about Interior Design & Providing quality service to our clients
• Basic experience with materials
• Possess work ethic and also positive & out-going attitude.
• Have basic experience in AutoCAD or SketchUp, or other relevant software.
• Have a minimum 3 years experience in Interior Design / Renovations.
• Able to speak & Write English.

Why Join Us?

• Attractive Remuneration: Full Commission based or Basic salary plus incentives (transport allowance , quarterly incentives and more) for qualified candidates.
• Incentive Trips & Annual Performance Bonus: Enjoy company incentive trips and annual performance bonus, and others allowances!
• Structured Interior Design Training: We provide intensive training and support to our team members at Reno bee pte ltd. We are committed to your professional development and offer opportunities for growth and learning, from beginner to advanced levels.
• Verified leads Provided: We provide high-quality, verified leads who are genuinely interested and serious about their interior design projects.
• Flexible Working Hours: We understand the importance of work-life balance. We offer flexible scheduling options and encourage open communication to ensure that you have the time and support needed to prioritize your family and personal life.
• Positive Company Culture: We are dedicated to building a positive company culture where you can thrive.

Join our team today and unleash your talent in a thriving and supportive environment. We are eagerly looking for individuals who are enthusiastic about interior design and would love to have you as part of our team!

We regret to inform that we have limited slots for this position, as well as a probation period before confirming.

Project Management

• In-depth understanding of project specifications, technical details and construction drawings;
• Participate in planning and execution of projects undertaken by the company;
• Carry out work scheduling, material requisition planning, project supervision and documentation;
• Supervise structural/architectural works, coordinate with client’s representatives, consultants and sub-contractors on technical matters;
• Collaborate with cross-functional teams to ensure projects are completed on time and within budget;
• Monitor project progress, identifying and mitigating potential risks;
• Lead and motivate a diverse team of workers to achieve operational and project goals;
• Foster a positive work environment that encourages collaboration and innovation.

Factory Management

• Oversee day-to-day operations of the manufacturing facility, ensuring smooth production processes;
• Manage and maintain equipment, addressing issues promptly to minimize downtime;
• Implement and uphold safety and quality standards in the factory;
• Managing the workflow of their employees, creating team schedules and delegating tasks;
• Assessing the work performance of their employees and identifying areas that need improvement;
• Facilitate effective communication and integration within a culturally diverse workforce;
• Training and onboarding new hires to make sure they understand their roles;
• Setting goals for workers and making sure they comply with the company’s plans and vision.

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow, we grow.​
 

Key Responsibilities​

• You lead with a vision to secure the best experience for all our colleagues and customers. ​
• You analyse and follow up on Sales & Profit KPI's for your department. ​

• You support recruitment and ensures growth of team​

• You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. ​

• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety. 

· Planning

· Organizing

· Controlling

· Leading

· Communicating

· Cognitive functions

· Self-management functions

· Motivational and personal development functions

· Customer awareness functions

· Organizational savvy functions

· Representing the team's interests and objectives

· Determining the resources needed

Job Description:

· Promote sales of semiconductor equipments, parts, materials and services to achieve sales targets

· Work with customers and principals in sales activities like presentation, quotation, specification confirmation, negotiations, commissioning/acceptance and post sales services

· Build and maintain good rapport with principals and vendors

· Foster strong relationships with customers, understanding their requirements and provide solutions for long-term success

· Conduct evaluations for system, parts and materials with customers

· Execute plans to increase market share for assigned products and services

· Collaborate with suppliers, principals and internal staff to achieve smooth and prompt sales and technical service support

· Prepare sales reports for internal and external use

· Work diligently with customers and suppliers on consumption pattern and forecast planning to prevent missed sales and excess inventory

· Input comprehensive HOMS record from all customer engagements in a timely manner

· Complete all required sales reports, records and ISO documentation timely

· Response to customer queries swiftly and timely

· Identify opportunities for upselling and cross-selling additional products or services

Requirements:

• Min. diploma in Engineering qualification
• Proficient in Microsoft office
• Sales driven, creative, dynamic, and independent.
• Good communication in oral/written skills in both English and Chinese needed
• Equipped with 3rd language (Japanese/Korean language) will be added advantage
• Able to multi-task, highly organized, detail oriented, good team player
• Able to response/work on off office hours and travel for overseas

Job Description & Requirements

1. Formulate and provide directives for Production Department in meeting organization's goals and committed to Quality Management System.
2. Accountable with the assigned factory sections in terms of production, New Model Development, Customer Service and Support, Supplier and Materials Management, Logistics and Transportation.
3. Analyze section profit/loss of projects and providing cost control and cost effectiveness strategy.
4. Provide production & material planning in ensuring production efficiency and on time delivery.
5. Ensure effective control of machine up/down time and well scheduled and optimized planning in machine / work-center load.
6. Manpower balancing and deplaoyment strategy with manpower skill set.
7. Continuous improvement program to ensure productivity, cost and quality effectiveness, general housekeeping and safety.
8. Formulate, identify and conduct management / training workshop to initiate / facilitate staff in aligning organizations missions and objectives and actions plans.
9. Support other function activities within the company to achieve the overall business goals and objectives.
10. Implement process improvement.
11. Authorize the appropriate use of performance monitoring and statistical techniques.
12. Ensure and coordinate the implementation of risk assessment and risk contol of medical devices.

Requirements:

• Preferred to have Diploma / Degree in Mechanical / Precision Engineering or equivalent.
• Minimum 6 years in a Manufacturing environment (preferably in Precision Engrg / Sheet metal industry) and with at least 4 years of supervisory capacity.
• Exposure with involvement in newly factory, product / process set-up is much preferred.
• In-depth understanding of manufacturing cycle and good budgeting control.
• Strong leadership with good analytical and problem solving skill, as well as dynamic in planning and result oriented.

• Implement and standardized supply chain processes, methodologies and tools across the APAC region for chemicals; drive improvements in operational excellence using Lean Six Sigma and other approaches.

• Develop roadmap for and execute the business plan for Chemicals APAC, driving efficiencies and synergies while ensuring customer service, quality and delivery metrics are maintained/improved.

• Support future M&A, such as operational due diligence and operational integration for acquisition.

• Drive the implementation of supply chain IT systems; scout for, select and implement new technologies and systems and processes.

• Continuously build team capabilities through individual and team development programs.

• Develop and drive the sales activity.

• Work across all Lines of Businesses and functional areas to identify and jointly implement cost saving and service enhancing opportunities and initiatives.

• Develop and maintain strong positive relationships and communication with key external customers, including the delivery of plans to optimize the value proposition.

• Represent the Chemicals APAC BU to internal stakeholders, such as the C-Suite and financial sponsors, and external stakeholders, such as customers and suppliers.

Build a culture that supports the strategic direction of the organization, fostering an environment that values individual as well as team contributions, encourages innovation, champions change, and values diversity.

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Key Requirements

- Development of business plans and strategies

- Conduct research and data analysis

- Project management

Other Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

We’re looking for a Technical Product Manager (SAP) who will take a key role in our team.

• Set the technology roadmap and standards for our SAP platform and applications, including SAP Cloud solutions / platforms.

• Provide the technical leadership in the SAP Basis area and drive outcomes for projects and BAU-related work across the SAP landscape.

• Responsible for setting and maintaining operational procedures, processes and controls and working with SAP Basis support.

• Responsible for security, configuration, patching, review of SAP GRC SOD/SAT rules and violations and working with security/audit teams (both internal and external).

• Managing licence audits with SAP audit team.

• Managing inventory and re-certification of servers, software versions, system IDs, etc.

• Managing admin user access/reviews, planning complex system changes.

• Review system architecture design changes and new implementation.

• Managing server resource utilization and costs and system performance optimization.

• Run and manage various upgrade projects to the core SAP platform and support business users with application changes/migrations.

• This role is an individual contributor role.

Requirements

• University degree in an IT related discipline.

• Must-have experience with SAP on-premise and Cloud environment of at least 4 years with focus on SAP Basis & perpheral systems.

• More than five years of experience working with SAP BASIS in multiple roles, such as team lead or manager.

• Strong technical domain knowledge and hands on experience in SAP Cloud solutions & platforms in a Basis role, especially in complex SAP landscapes involving on-prem, on-cloud and RISE setups.

• Strong general IT knowledge covering servers, storage, networks, browsers, printers, basic UNIX admin tasks, basic Windows OS admin tasks, public cloud & its services, etc.

• Ability to manage vendors, project teams and users to ensure standards & timely delivery.

• Ability to engage and lead multiple support teams to resolve incidents or issues.

• Good communication and interpersonal skills, and ability to resolve conflicts

Job Scope

• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
• Accomplish operations and organization mission by completing related results as needed
• Meet or exceed operations labor budget expectations
• Manage staff levels, wages, hours, contract labor to revenues
• Run a safe, injury/accident free workplace

Job Requirements

• Conflict Management
• Organization
• Decision-Making
• People Management
• Data Entry Skills
• Data Processing Skills
• Dependable
• Reporting Skills
• Deadline-Oriented
• Budget Development
• Critical Thinking Skills

Introduction to Zodia

Digital Asset Custody, the way it should be

As an institution-first, FCA-regulated digital asset custodian, Zodia Custody aims to provide financial institutions, corporations, and professional investors with the freedom to realize the full potential of the digital asset future on their own terms. Established in 2020, Zodia Custody combines the agility of a start-up with the heritage of a 167-year-old financial institution, Standard Chartered, in partnership with Northern Trust and SBI.

Scope of Role:

Sales Leadership

As the Sales Senior Manager or Director, you will play a critical role in leading the sales strategy and execution for Zodia Custody in Singapore. You will be responsible for driving revenue growth by:

• Developing and implementing effective sales strategies that align with the company’s goals and market demands.
• Building and nurturing relationships with key client stakeholders, ensuring high levels of customer satisfaction and retention.
• Identifying market opportunities for new business and enhancing the company’s market presence.
• Analyzing sales data to inform strategy and improve performance metrics.
• Collaborating with marketing and product teams to align sales campaigns with product launches.
• Representing Zodia at client meetings, industry events, and conferences.

Key Stakeholders:

• Singapore Country Leader
• Marketing Department
• Product Management Team
• Clients and Partners

. Industry Knowledge

• Expertise in Digital Assets: In-depth understanding of blockchain, cryptocurrency, tokenisation, and the role of custodians in the digital asset ecosystem. Strong background in selling digital asset solutions or financial services products.
• Regulatory Awareness: Knowledge of Singapore financial regulations, including MAS requirements, PSA, and AML compliance.
• Custody and Security Expertise: Familiarity with custodial solutions, cold storage, multi-signature wallets, and other security technologies in the digital asset space.

2. Sales Skills

• 7+ years of experience in sales roles within digital assets or financial services, with minimum of 2 years within Crypto industry in any capacity
• Proven Sales Track Record: Demonstrated success in meeting and exceeding sales targets, ideally in financial services, fintech, or digital assets.
• Pipeline Management: Ability to manage complex sales cycles, from lead generation to closing deals, with large institutional clients.
• Consultative Selling: Skills in understanding client pain points and delivering tailored solutions that align with their needs.

3. Strategic Thinking

• Market Insights: Ability to analyse market trends and position Zodia Custody as the preferred partner in Singapore.
• Solution Innovation: Capacity to adapt custody solutions to meet the evolving needs of institutional clients.
• Competitor Analysis: Awareness of competitors' offerings and ability to differentiate Zodia Custody in the market.

4. Operational Knowledge

• Product Knowledge: Strong understanding of Zodia Custody's services, including technology, security protocols, and value proposition.
• Integration Expertise: Familiarity with integrating custody services with existing client platforms (e.g., Fireblocks, treasury systems).
• Post-Sales Support: Ability to ensure a seamless client onboarding experience and maintain long-term relationships.

5. Communication Skills

• Clear Messaging: Ability to explain complex digital asset concepts to clients with varying levels of technical understanding.
• Negotiation Skills: Expertise in structuring and negotiating contracts that benefit both Zodia Custody and the client.
• Stakeholder Engagement: Strong presentation skills for engaging C-level executives and board members.

6. Personal Attributes

• Resilience: Ability to navigate a fast-changing industry and overcome challenges in a nascent market.
• Entrepreneurial Spirit: Proactiveness in identifying opportunities and driving business growth in a new and evolving sector.
• Positivity: Positive and open approach, particularly in promoting trust and integrity in a security-focused industry.

• Base + Commission Scheme
• CPF contributions - Pension plan
• ESOP Plan
• Training & Development budget
• Work From Home - Flexible hours
• 30 days annual leave plus bank holidays
• Private Healthcare

Primary Function of Position:

The Manager, Asia FSO (FP&A, Sales Operations) closely work with Asia FSO teams to support the business in the fastest growing market at Intuitive. FP&A function includes China manufacturing planning and analysis with the mission to drive operational efficiency. This position supports Sr. VP & President Asia Pacific and other regional commercial leaders for financial planning, forecasting, analyzing the business from entire Asia region standpoint with deep understanding of each market’s dynamics and is capable of providing valuable insights for their decision makings.

Roles and Responsibilities

• Lead, manage, recruit, develop, inspire, and evolve the Asia Sales Operations and FP&A teams and processes to provide our business partners "World-class decision, budget, analytic, and finance support on initiatives with defined ROI that drive the Asia business".
• Proactively analyze complex business problems, data, or trends and provide strategic, data-driven recommendations that support Asia Commercial planning, strategy, short and long-range financial models, and accelerated adoption and scale.
• Develop commercial reporting / cockpits that align to Intuitive's commercial fundamental building blocks (adherence to the TTP, incremental sustainable surgeons, high quality 90 and 180-day training productivity, increased sales contribution, clinical and capital selling milestones)
• Closely work with US HQ and own the process for budgeting, forecasting, long term planning in Asia region.
• Proactively evaluate data and market trends to anticipate opportunities for growth or risks to the business. Create plans, recommendations, and programs through people to capitalize on opportunities or counteract risks.
• Partner with Executive commercial leadership to develop board-level and customer-facing presentation materials.
• Closely work with China manufacturing FP&A team to optimize efficiency in manufacturing operations through data analysis and influence.

To ensure guests would feel safe and secure in our hotel, appropriate security levels necessary. As Assistant Security Manager, you’ll be implementing safety and security policies in accordance with IHG standards – emphasizing to remain alert at all times to team members. By allowing guests to feel safe, it would encourage repeat visits. You will assist in the security operations and ensure there are enough coverage from Security Team to manage activities in the hotel.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Report to Manager all hotel property deficiencies and safety or security hazards
• Monitor staff clocking on and off duty
• Conduct regular locker checks with Human Resources
• Conduct trainings for security officers, hotel colleagues and random checks of key registers in various departments in the hotel and report on discrepancies
• Check all packages and passes of employees entering and leaving the building
• Manage team including training, coaching, counselling, disciplining, quarterly check-in, yearly review etc.
• Identify & train talents for promotion
• Liaising and contacting vendors
• Administer efficient roster planning and scheduling
• Responsible for the safety and security of guests and employees
• Implement procedures and initiate action immediately for security and emergency incidents
• Be thoroughly familiar with and guided by hotel’s emergency plan in any case of fire outbreak
• Maintain a vigil 24 hour surveillance on areas frequented by guests and all work areas
• Ensure no undesirables loiter in or around the hotel premises
• Prevent gambling and sabotage on hotel premises
• Assist superior in the preparation and management of the department’s budget and is aware of financial targets
• Liaise with other departments for security matters whenever necessary

What we need from you?

• Minimum ‘O’ Levels or equivalent
• Security License and relevant WSQ Training Certificate
• Minimum 2 years of related work experience

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Who we are

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative but work well within a team.

Job Summary:

Vessel Resource Manager's Responsibility shall include the following but not limited to:

• Ensure timely availability of 3rd party chartered and owned vessels post mobilization ensuring efficiency and good planning of mobilizations and demobilizations.
• Provide day-to-day support to Project Manager(s), offshore Technical Coordinator(s), on equipment related queries and troubleshooting, liaising with equipment resource team on technical topics as necessary.
• Monitor and analyses the operational utilization of the company owned and 3rd party vessels ensuring optimized planning for maintenance days, and efficient management of any hired resources, with resulting guidance towards company procurement strategies in conjunction with Business Analysts.
• Support and guide the business on all matters relating to 3rd party offshore vessel selection based on fuel consumption, vessel reliability, DP performance, availability and costing through the project life cycle.
• Guide and support Commercial teams at project bidding stages, assisting project and operational teams with day-to-day operational performance and challenges, through to Lessons Learned (review and application) on project completion.
• Support Operations Manager(s) and Service Line Manager(s) in long-term resourcing strategies, and annual review / adjustment of hardware White Book Rates.
• Manage / perform annual maintenance OPEX budget planning for project equipment permanently installed on owned vessels.
• Manage the operations of company internally owned and 3rd Party survey and light-geotechnical vessel operations, including mobilizations while keeping safety of operations as top priority.
• Ensure timely vessel availability keeping mob / demob / maintenance time optimised and well planned.
• Ensure efficient selection of 3rd party vessels for projects with detailed scrutiny of vessel systems to ascertain the reliability (i.e., maintenance & reliability of vessel systems and minimising equipment down time)
• Ensure uptime for project equipment on owned vessels by ensuring proper planning and management of project equipment maintenance whilst they are onboard.
• Ensure that expenditure on mob/demobs is optimized by proper planning and budgeting.
• Ensure that day to day operations are planned systematically taking into consideration any SIMOPS and work collectively towards achieving a zero harm environment.

About You

Vessel Resource Manager (VRM) will be a qualified and experienced Marine Engineer / Naval Architect with operational and maintenance knowledge of electrical, and mechanical (hydraulics) systems. Ideally the VRM should have sailed as a minimum 2nd Engineer (unlimited) and / or possess a minimum 8 years of shore experience managing various types of Offshore Vessels (DP1/2/3) including preparation of technical budgets and understands BIMCO charter party contracts. It is desirable if he has a high-level knowledge of geophysical survey and / or seabed light-geotechnical site investigation, and technical equipment used to conduct such operations.

What we offer

• Competitive salary with Annual Wage Supplement
• Generous paid-leave
• Career & training opportunities (international opportunities possible)
• Company shuttle from various pick-up at MRT stations across Singapore
• Collective health insurance and outpatient benefits;
• Employee Assistance Programme (EAP) to provide help when you need extra support.
• Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc)

**Benefits may vary according to position/contract/grade level.

Our view on diversity, equity and inclusion

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.

How to apply

• Please include your latest resume in the application.
• Please describe your working rights in Singapore (work pass sponsorship is subject to quota and availability).
• We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted.

Authorities and Responsibilities

1. Responsible for providing directives for the Quality Assurance Department in meeting management objectives.
2. Formulate, implement and evaluate quality strategies programs for the company.
3. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with auditors, customers, production and suppliers to meet the quality requirements.
7. Manage sub-contractors for on-time supply of treatment process, as well as meeting technical requirement.
8. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
9. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
10. Review and approve disposition program / action for nonconforming products.
11. Ensure that processes needed for the quality management system are established and implemented.
12. Report to top management on the performance of the quality management system, and note needed improvements.
13. Ensure the promotion of awareness of statutory, regulatory and customer requirements throughout the organization.
14. Ensure and coordinate the implementation of risk assessment and risk control of medical devices

The Quality Assurance Manager plays a crucial role in business by ensuring that products meet certain standards of quality. He/She plans, directs or coordinates quality assurance programs and formulate quality control policies. He/She also works to improve an organisation's efficiency and profitability by reducing waste. He/She prepares and update quality documentation, basing their processes on a recognised standard such as ISO 9000 – Quality Management, published by the International Organisation for Standardisation. He/She supervises teams of inspectors who carry out the detailed assessment of products and their components at different stages of production. He/She recruits and trains supervisors, and provides them with documented quality standards as guidelines for their daily work. He/She also selects quality inspection tools and software to support the inspection team.

Competence Requirements:

• Diploma in Mechanical Engineering / Quality Engineering or equivalent.
• Minimum 6 years of solid experience in Quality Management in similar or related industry and 3 years in management level.
• Good knowledge in implementing and up keeping Quality Management System.
• Strong leadership and good interpersonal skills.
• A team player with strong sense of responsibility to ensure plant effective quality performance.

~ Assist in the implementation of company quality systems.
~ Conduct Quality Assurance audit.
~ Manage cause investigation for non-conformance.
~ Manage company quality systems.
~ Manage departmental activities and deployment.
~ Able to commute between Tuas Plant and Loyang Plant.

Main Responsibilities:

• Lead, motivate, and develop a team of Store Designers according to H&M Group values, business goals, and leadership expectations
• Support team members in reaching their full potential by actively working on development plans
• Ensure high-quality project deliveries and craftsmanship within the region, consistently meeting required timelines.
• Oversee project outcomes, providing feedback and suggesting enhancements through active coaching
• Set clear expectations for team members, effectively delegating tasks and distributing workload
• Foster strong collaboration between Central Functions, Brand, and Regions.

A Store Manager is to put the customer at the center of everything you do. You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store, as well as follow up on the results. You will also manage the recruitment, training, and development of the Sales Advisors and the Store Management team. Our business is your business, so when you grow, we grow.

Key Responsibilities:

•Analyze and follow up store’s KPIs

•Deliver great customer experience

•Maximize conversion & customer service

•Ensure store meets H&M standards

•The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team 

Responsibilities:

Facility Setup and Infrastructure -

• Oversee the selection and setup of production line within the existing facility.
• Ensure infrastructure meets required quality and regulatory standards.

Project Planning and Execution -

• Develop comprehensive project plans, timelines, and budgets in collaboration with the WW programme management team.
• Define project scope, objectives, and deliverables in collaboration with each functional manager.
• Identify key milestones and ensure on-time, on-budget completion.

Process Development -

• Establish and document standardized production processes & Implement lean manufacturing principles to maximize efficiency.
• Collaborate with WW team to tailor and transfer WW standard production process for local use.
• Ensure that Make-To-Order processes are optimized to meet global customer demands efficiently, including availability and use of loaners.

Team Leadership -

• Ensure the training and management of cross-functional teams, including production staff, engineers, production planning team, etc are conducted and certified competent.

Stakeholder Management -

• Collaborate with internal and external stakeholders, including suppliers, customers, and WW team & Provide regular project updates to them.

Operational Readiness -

• Conduct test runs and process validations before full-scale production.
• Develop operational protocols & prepare for long-term operational sustainability and scalability, integrated into the existing operational model and activities.

Make-to-Order (MTO) Operations -

• Implement and manage Make-To-Order production workflows to fulfill custom orders efficiently.
• Coordinate closely with sales and customer service teams to meet diverse global customer requirements.
• Ensure timely delivery of high-quality, customized avionics equipment to international customers.

Requirements:

• Degree in Engineering, Operations Management, or Project Management, or a related field
• Minimum 5-8 years working experience in equivalent function
• Knowledge of business operations in an industrial environment with strong analytical skills
• Proven experience in project management in a worldwide matrix environment
• Demonstrated leadership in setting up new production facilities and operations, managing direct/indirect cross-functional teams
• Excellent communication, problem-solving and stakeholder management skills
• Able to attend virtual meetings after office hours (With French counterparts)

Other information:

• 1 Year Contract
• Working Location: Changi
• Working Hours: Monday - Friday, 9am - 6pm
• Company shuttle bus service is provided from designated MRT stations