Ensure that projects are delivered on time, within budget, meet business requirements, Operations, Maintenance and Monitoring of Systems.

Coach internal development team, to apply Agile principles and practices to deliver business value.

Evaluate and recommend agile software engineering practices to the team.

Remove impediments or guide the team to remove impediments.

Build a trusting and safe environment where problems can be raised without fear of judgement, with an emphasis on problem solving

Improve transparency, radiate information and over-communicate. Improve the velocity of the development team, at a sustainable pace for the team.

Educate and support the Product Owner, especially with respect to product backlog refining, vendor management and internal stakeholder management

Adhere to the Agile Software Development Manifesto

Experience and skills requirements

Degree in Computer Science, Information Systems, Information Infocomm Technology. Computer or Electronics Engineering or related discipline

Must have minimum 4 years of working experience in this role.

Participated in full software or product development cycles, preferably using Agile Methodology with past development experience

Certified Scrum Master with at least 2 years experience in a Scrum Master or equivalent software delivery role.

Excellent stakeholder engagement and communication skills

Working knowledge of Scrum, LeSS and Kanban will be an added advantage

Working knowledge of design thinking and workshop facilitation will be an added advantage

Roles & Responsibilities

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely

2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands

3. Educates the salon customers based on their real needs during their visit to the shop

4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters

5. Maintains a positive, empathetic, and professional attitude toward customers at all times

6. Attends to and communicates promptly to address customers’ queries at the most excellent approach

7. Acknowledges and resolves customer feedback and concerns

8. Communicates and coordinates with team and management

9. Ensures customer satisfaction and increases customer retention

10. Gathers customer satisfaction levels and feedback on customer services for continuous improvement

11. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

· Bachelor’s Degree in Business, Commerce or relevant fields

· Mimimum three (3) management experience in customer-service-related capacity

· High degree of professionalism in customer service

· High standards of customer communication skills

· Prior experience in the logistic preferred

· Ability to stay calm and excellent in handling difficult customers

Job Description & Requirements

The HR & Admin Department is headed by the Senior Manager who reports to the Directors (Managing Director & Executive Director) and is responsible for the following:

• Overall control of the human resource & administrative functions of the group of companies

• Formulate & develop human resource policies and practices within the group of companies

• Review the salary structure and overtime system of the employees

• Develop career path and set the salary range for each position

• Analyse the wage costs of the group of companies

• Approval of payroll payments

• Research and development of market trend of human resource practices

• Develop plans to motivate and retain staff and look into staff welfare

• Ad-hoc projects to meet business objectives of the organisation

The Senior Manager of the HR & Admin Department will be assisted by the HR & Admin Manager and Assistant HR Manager.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Senior Client Engagement Manager (SVP) role is responsible to support a MNC bank with the following Key Responsibilities:

Project Leadership and Strategy Implementation:

• Define, plan, and manage complex, integrated project workstreams across key strategic opportunities.
• Lead project planning, scheduling, and coordination to ensure timely delivery and high-quality outcomes.
• Develop and implement risk management plans to mitigate project risks and demand plans to ensure smooth project execution.
• Have a detailed understanding of the project budget and its drivers, while ensuring adherence to it.
• Be actively involved in contract negotiations along with legal teams to ensure adherence to internal policies, procedures as well as relevant laws and regulations.
• Oversee the contract execution process, ensuring all contractual obligations are met and aligned with project objectives.

Executive Communication and Reporting:

• Prepare and deliver executive-level briefings and materials to senior members of the team ensuring clarity and alignment with business objectives.
• Serve as the primary point of contact for executive stakeholders and internal teams (Sales, Product, Operations, Technology), maintaining continuous communication and transparency throughout project lifecycles.
• Facilitate executive-level meetings and presentations, articulating project status, challenges, strategic recommendations, and the progress of contract deliverables.

Stakeholder Engagement and Team Collaboration:

• Foster strong relationships with stakeholders at all levels of the organization to ensure alignment and support for project initiatives.
• Collaborate with cross-functional teams to gather and analyze business requirements, ensuring they are clearly defined and integrated into project plans.
• Lead regular governance forums where different aspects of the project delivery, SLAs, risk and control items and other points of escalations will be discussed.
• Provide leadership, direction, and coaching to relevant members of the project team, enhancing their capabilities, and ensuring high performance.

Continuous Improvement and Innovation:

• Continuously evaluate project processes and outcomes, identifying areas for improvement and innovation.
• Stay abreast of industry trends and technological advancements to incorporate best practices into project management, including refining business requirements gathering processes.

Accountability and Success Metrics:

• Take full responsibility for the engagement’s success, tracking performance metrics and adjusting strategies as necessary to meet business objectives.
• Ensure that all project deliverables meet the quality standards and strategic goals set by the organization, including the timely and accurate delivery of milestones and contract execution.

Basic Qualifications

• Bachelor’s degree with 10+ years of experience as a technology-focused Program Manager or in a similar leadership role in a financial services industry
• Good understanding of the various trade products and/or processes in the transaction banking space
• Demonstrated leadership in technical product or program management, with the ability to guide strategic initiatives.
• Prior experience managing large-scale, cross-functional projects, including building sustainable processes, and coordinating complex schedules.
• Prior experience developing high quality customer-facing presentations
• Experience with project management disciplines, including scope, schedule, budget, quality, risk, and critical path management.

Preferred Qualifications

• Advanced project management certifications, such as PMP, Agile, or equivalent.
• 5+ years of experience in a role which requires regular client interactions
• Proven experience defining and managing KPIs/SLAs/Milestones to drive multi-million dollar businesses, with regular reporting to senior leadership.
• Track record of driving innovation at a strategic level within large organizations.
• Superior written and oral communication skills, particularly in executive settings.

The work location will be in the Changi Business Park, Singapore.

Job Description

• Industry/ Organization Type: Education
• Position Title: HR Manager
• Working Location: Raffles Place (near MRT)
• Working Hours: 5 days, Mon – Fri (8am – 5pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Oversee and manage the full spectrum of HR operations, including recruitment, employee relations, performance management, compensation and benefits, and training and development.
• Develop and implement HR policies and procedures to ensure compliance with Singapore employment laws, tailored to the needs of the school environment.
• Manage work pass applications for new employees and ensure a smooth onboarding process.
• Serve as the main point of contact for employee queries, handling issues related to payroll, benefits, leave applications, and employee grievances in a supportive and professional manner.
• Foster a positive and inclusive school culture, organizing staff engagement activities and wellness programs to enhance job satisfaction and employee retention.
• Oversee the performance appraisal process, working closely with management and department heads to ensure staff are meeting their objectives and receiving appropriate feedback and development opportunities.
• Ensure that the school’s HR practices align with the overall mission and vision of the school, contributing to an enriching educational environment for both staff and students.
• Maintain and update HR records and employee data using HR management software, ensuring data privacy and compliance with PDPA.
• Other necessary tasks as required.

APPLY NOW!!!

• Diploma in Human Resources, Business Administration, Psychology, or a related discipline.
• At least 3 years of proven experience in Human Resources, preferably in an educational institution setting.
• Familiar with Singapore’s Employment Act and MOM regulations.
• Excellent communication and interpersonal skills, with the ability to interact with employees from diverse backgrounds.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70289 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

1. Responsible for the promotion and operation of foreign social mainstream platforms, such as Facebook, Twitter, Linked, Ins, and Google advertising.

2. Familiar with website ranking rules, rich experience in improving shop conversion rate is preferred, analyzing keywords, expanding accurate and high-conversion inquiry words, category optimization, enhancing natural search traffic, increasing exposure, click rate, conversion rate, and the number of inquiries.

3. Product and industry application soft article rollout.

4. Responsible for updating the company's official website;

5. Product pictures and application video shooting and editing.

6. Completing other work arranged by superiors.

Requirements

1. At least diploma or Degree holder of related industry

2. 2 years and above experiences in digital marketing

3. Must understand online marketing, follow up with customers, and have the ability to develop new markets

We are seeking an experience Senior IT Manager support Asia region under 1 Regional Hub strategy. The regional hub serves as enterprise level to provide IT support, operations, onsite project services and security based on company Group common infrastructure in collaboration with HQ and Regional hubs of America/Europe.

The incumbent will lead the Asia Regional Hub which includes general management such as establishing ICT Strategy, Planning, Investment/Cost Management, Information Security Management, ICT Architecture Management, Out-sourcing Management, Project Management, ICT Services and Asset Management (includes maintenance, application, user supports).

Job Description

• Work closely with CIO to align the group strategy, IT governance, security policy etc
• Establish/Implement/Management of hub strategic planning including compliance
• Draw-up/Implement/Management of various ICT policies/regulations, including investment/cost, security, architecture, sourcing, project, ICT service and fixed assets etc.
• To lead and implement, development, maintenance, operation of corporate & business applications such as SAP ,data intelligence, digital signature solutions etc.
• Act as a service manager using application platform to support all users in Asia Region for incident and request and offer ICT security.
• A people Manager responsible for team and personnel management include supervision, mentoring and team career development support.

Required experience and knowlede

Minimum 10 to 15 years of hands-on experience in the following :

• management experience in a regional capacity;
• expereince in strategic planning, develop and drive action plans for the key changes or new directions;
• experience as a project management in Business Application ;
• experience in develop, maintenance and operation of Business Application (such as SAP Public Cloud -Ms Azure, AWS, etc );
• experience in developing, maintenance and operation of Business Application Infrastructure ;
• experience in a Corporate’s OA (infrastructure business support, such as Office365, PC, iPhone, multifunction device, group companies’ network etc)
• hands-on ICT user level support, such as service desk etc.
• hands-on experience in cyber security

We regret to advise only shortlisted candidate will be contacted.

Job Description

This is a full-time on-site role for a Research and Development Manager at Coval Technologies in Singapore. The Research and Development Manager will be responsible for leading R&D projects, managing research teams, and overseeing project execution. They will provide team leadership and contribute to the development of innovative nano coating technologies.

Qualifications

• A minimum of 10 years' experience with track record in formulating / developing new coating products with commercial release.
• Experience working with solvent-based paint chemistry
• Leadership abilities
• Experience in paint additive chemistry
• Project Management expertise
• Experience in industrial coating performance standards such as ISO, ASTM., etc.
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to drive innovation and creativity in a team setting
• Experience in nanotechnology or surface coatings is a plus
• Advanced degree in Chemistry, Materials Science, or related field preferred

Lead and manage projects from conception to completion, ensuring timely delivery and client satisfaction.

• Work with IT team on Cyber Security best practices and measures
• Pre-empt possible IT intrusions and risks
• Prepare IT Status Reports / Documentations and Network Diagrams related to Cybersecurity
• Manage and monitor all installed systems and infrastructure
• Level 2 onsite support and resolution to technical issues involving network connectivity, network resource access, desktop computers, and Windows servers, including hardware issues
• Deploy and configure desktops and laptops & Servers
• Perform service and maintenance of Desktops/Laptops/Servers/NAS to upkeep their performance
• Support hosting customers on email issues and password resets
• Troubleshoot router/firewall/copiers issues
• Maintain security, backup, and redundancy strategies
• Phone/email/remote support via TeamViewer for users
• Travel to different customer sites on a regular basis

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience in software development, IT infrastructure, testing, or project management.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
• Ability to adapt to evolving technologies and project requirements.

Benefits:

• Competitive man-month rates.
• Opportunities for career growth and advancement.
• Collaborative and inclusive work environment.
• Access to cutting-edge technology and resources.
• Comprehensive benefits package.

Software Test Manager – 2 Years Contract - Singapore

We are seeking an experienced and dynamic Test Manager to lead and drive the quality assurance processes for innovative projects. In this role, you will define and implement robust testing strategies to ensure that the applications meet the highest standards of quality and performance.

Key Responsibilities

• Test Strategy & Planning:
  Develop and implement comprehensive test strategies for new and existing applications.
  Design test approaches, plans, cases, and scripts based on requirements and specifications.
• Execution & Oversight:
  Oversee manual and automated testing processes to ensure thorough coverage of application functionalities.
  Collaborate with business teams to coordinate and execute user acceptance testing (UAT).
• Defect Management:
  Work closely with development teams and business analysts to troubleshoot and resolve defects in a timely manner.
  Monitor testing progress, providing regular updates to stakeholders on test results, defects, risks, and issues.
• Continuous Improvement:
  Research and implement new tools and techniques to enhance testing methodologies.
  Ensure compliance with industry best practices for quality assurance and testing.
• Leadership & Collaboration:
  Lead and mentor the testing team, fostering a collaborative and high-performance environment.
  Facilitate effective communication between the testing team and other departments to promote a quality-first mindset.

An Ideal Candidate:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• At least 4 years of experience in software testing, including 2 years in a managerial or leadership role.
• Strong understanding of software development life cycle (SDLC) and testing methodologies.
• Hands-on experience with test management tools (e.g., JIRA, TestRail) and automation tools (e.g., Tosca, Selenium).
• Proven ability to lead and mentor teams while fostering collaboration and innovation.

This is a 2 years contract to start, renewable and convertible to permanent.

EA License Number: 16S8131

Recruiter License Number: R22105628

Job Duties

• Manage the entire product line life cycle, from strategic planning to tactical activities.
• Support product positioning and customer demand, and guide product development from conception to launch.
• Evaluate product functionalities and performance and propose enhancements to products based on market feedback.
• Research and analyse potential partner relationships for the product and generate ideas to grow market share, improve customer experience and drive growth.
• Drive market research studies to explore new technology and oversee development of business proposals for new opportunities.

Requirements

• At least a Bachelor’s degree in any of these faculties: o Computer Science o Information Technology o Programming & Systems Analysis o Science (Computer Studies)
• Minimum total three years’ work experience in at least one of these job titles: Digital product manager.

• · We are seeking a professional General Manager to oversee the restaurant operations.
• The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement.
• Responsible for developing annual and medium term strategies and plans to achieve profitability.
• To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

• Handle recruitment process, onboarding and orientation of new staff
• Ensuring all necessary paperwork and work pass are completed accurately and on time
• Assist in the development and implementation of HR policies, procedures, and programs
• Support HR administrative tasks, such as preparing HR-related reports, maintaining HR files, and updating HR policies and procedures as necessary
• Coordinate and administer employee benefits programs, including health insurance, retirement plans, and other voluntary benefits.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Purpose/ Mission:

The main accountability of the store manager is drive store profitability while maintaining staff productivity and fostering an active selling environment. The same can be explained as follows:

• Meeting or exceeding store sales and profit targets.
• Managing all resources within the store to provide customers with a leading shopping experience.
• Driving the proper execution of established policies, procedures, initiatives and directives.
• Be the key person between store team and District Manager to relay information and provide feedback concerning the store.

Accountabilities:

Primary

Sales & Business Acumen

• Take full ownership of the store and its commercial success.
• Manage the controllable operating expenses to keep within the agreed budget.
• Analyze relevant data to probe and challenge the status quo.
• Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed.
• Drive continuous improvements in the store’s sales, productivity and profitability.
• Ensure the legal and financial integrity of the store.

Customer Service

• Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor.
• Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself.
• Schedule staff so as to properly serve customers, drive sales and execute tasks.

Brand and Products

• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
• Ensure proper in-store Brand execution according to established standards and directives.
• Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge.

Operations and Processes

• Manage all store operations in a systematic and efficient manner, as per established policies and procedures.
• Manage the annual leave plan of the store, ensuring sufficient manpower for the operations.
• Direct the shop operation on a daily basis to ensure delivery of commercial targets.
• Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store.
• Ensure merchandise deliveries are processed on the same day they arrive and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis .
• Ensure cash register transactions are processed quickly and accurately.
• Lead and implement all applicable loss prevention policies and procedures.
• Maintain a safe and productive shopping and working environment.
• Implement seasonal/quarterly merchandise launch and in-store marketing promotion.
• Participate in planning & presenting monthly team meetings.
• Work with Merchandising Team and Warehouse Team to ensure stock availability and delivery in order to achieve sales targets.
• Inventory management - Prepare, manage & execute accurate bi-yearly stocktake to avoid product shrinkage.
• Provide monthly consumer and retail feedback to all retail adidas related teams.
• Ensure offices and stockroom are clean and provide for a good working environment.
• Work with Manager, Retail Operations to execute Mystery shopper program and implementing corrective actions plans.

Teamwork and Leadership

• Manage and coordinate the recruitment with HR/District Manager and ensure training of store team members.
• Ensure all HR policies and procedures are adhered to.
• Create a high performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance.
• Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder.
• Share best practices to drive the collective performance of all district stores.
• Complete all applicable training programs and effectively apply the learning on the job.
• Seek coaching and learning opportunities to continually improve your performance development and increase performance.
• Plan and implement the Recognition Program.
• Ensure staff receive on the job coaching, mentoring & education.

Group competencies:

• Customer Focus
• Sales Orientation
• Products & Sports / Fashion Expertise
• Business Acumen
• Driving Sales Performance
• Pro-activeness and Teamwork

Functional competencies:

• Understanding of P&L
• Commercial Astuteness
• Influencing & communication
• Planning & Organizing
• Relationship and people management
• Analysis and problem solving
• Self-motivation
• Learning focus
• Product Knowledge
• Digitally savvy

Professional background/ Experience:

• Functional: Minimum 3 years experience in Store Management and in a supervisory role
• Industry: Preferably in apparel/ fashion/ FW or FMCG
• Retail Exposure: Sports, Fashion
• Education: Degree or Diploma in Retail Management / Marketing
• IT: Outlook: Advanced | Word: Advanced | Excel: Advanced | PowerPoint: Advanced
• Language Skills: English: Advanced | Local Language: Fluent

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

We are seeking a dynamic and results-driven Sales Manager to join our team. The ideal candidate will have a proven track record in driving sales growth, managing client relationships, and overseeing various sales activities including lead generation, quotations, customer service, and e-commerce management. The Sales Manager will be responsible for identifying new opportunities, ensuring client satisfaction, and maintaining accurate records to drive business success.

Key Responsibilities:

1. Lead Generation & Prospecting: Identify and actively pursue new sales leads through various channels such as cold calling, networking, online research, and industry events.
   Develop and implement strategies to attract new clients and expand the sales pipeline.
   
2. Quotation Management: Prepare, send, and follow up on quotations to prospective and existing clients.
   Ensure quotations are aligned with client needs, competitive, and delivered in a timely manner.
   
3. Client Relationship Management: Build, nurture, and maintain strong relationships with both new and existing clients to foster long-term business growth.
   Serve as the primary point of contact for clients, ensuring satisfaction at every stage of the sales process.
   
4. Record Keeping: Maintain accurate and up-to-date records of client interactions, sales activities, and transactions using CRM tools.
   Regularly update the CRM database to ensure seamless tracking of sales progress and client communication.
   
5. Customer Service Excellence: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
   Work closely with the customer support team to resolve any client issues or concerns promptly.
   
6. Tender Submissions: Research and browse relevant e-portals to submit bids and proposals for tenders.
   Ensure submissions are timely, compliant with specifications, and aligned with client requirements.
   
7. E-commerce Campaign Registration: Register and manage participation in e-commerce campaigns, promotions, and special offers to maximize sales visibility.
   Collaborate with marketing teams to ensure alignment of online sales strategies with overall business goals.
   
8. Platform Maintenance: Regularly update and maintain content on e-commerce platforms.
   Ensure that product listings, pricing, availability, and promotions are accurate and up-to-date to enhance customer experience.
   

Skills & Qualifications:

• Proven experience in sales, with a strong track record in lead generation, prospecting, and client relationship management.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficient in CRM software and other sales tools.
• Experience in e-commerce platform management is a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving abilities and customer service orientation.

Job Responsibilities

• Oversee all accounting operations, including accounts payable, accounts receivable, general ledger, and inventory accounting.
• Prepare and analyse monthly management reports for the Group and All entities
• Ensuring timely and accurate processing of invoices and collections
• Review monthly vendor reconciliations and process vendor payments.
• Ensure timely and accurate processing of transactions and maintenance of accurate financial records.
• Monitor and manage day to day banking functions for smooth flow of operations.
• Ensure compliance with local tax regulations, including the preparation and submission of GST and other statutory filings.
• Coordinate and manage internal and statutory audits, liaising with external auditors to ensure timely and efficient audit processes.
• Implement and maintain strong internal controls to safeguard company assets and ensure compliance with company policies.
• Lead and mentor the finance and accounting team, providing guidance, training, and support to enhance their skills and performance.:
• Identify areas for process improvement within the finance and accounting functions.

Qualifications and Skills:

• Bachelor’s degree in Accounting, Finance, with Professional accounting certification preferred.
• Minimum of 5-7 years of experience in a similar financial control role, preferably within the EPC industry.
• Strong knowledge of local accounting standards, tax regulations, and compliance requirements.
• Proficient in accounting software and Microsoft Office applications, particularly Excel.
• Excellent analytical and problem-solving skills.
• Supervisory of 2-3 team members would be preferred.
• Ability to work under pressure and meet tight deadlines.

About the Role

Zero-Error Systems (ZES) is seeking versatile, detail-oriented Field Application Engineering - Manager. In this role, you will work closely with the sales and engineering team to identify customer needs, develop technical solutions, and ensure the successful implementation and optimization of ZES’ products. Working in a dynamic, fast-paced, development environment, you will also play a crucial role in providing technical support and expertise to customers. This position requires a blend of technical knowledge, customer interaction, and problem-solving skills.

Key Responsibilities

1) Customer Support and Relationship Management

• Serve as the primary technical contact for customers, addressing their queries and providing technical support.
• Build and maintain strong relationships with customers to understand their requirements and provide tailored solutions.
• Provide effective FAE support to customers for ZES products, through alignment with internal sales teams and engineering team.

2) Pre-Sales Support:

• Collaborate with the sales team to understand customer needs and develop technical proposals.
• Assist in the preparation and delivery of product demonstrations and technical presentations to potential customers.
• Provide technical input for the development of sales strategies and proposals.

3) Technical Expertise and Solution Development:

• Stay up-to-date with industry trends, emerging technologies, and competitive products.
• Develop and customize technical solutions to meet specific customer requirements.
• Partner closely with the engineering team to provide customer feedback and influence product improvements.

4) Post-Sales Support:

• Ensure successful product implementation and integration at customer sites.
• Provide ongoing technical support and troubleshooting to resolve customer issues.

5) Documentation and Reporting:

• Prepare and maintain detailed technical documentation, including application notes, user guides, and technical reports.
• Maintain accurate records of customer interactions, issues, and solutions.
• Provide regular updates and reports to management on customer activities and support issues.

6) Any other duties assigned

Key Requirements

• Bachelor’s in Electrical Engineering or related field.
• Strong understanding of the semiconductor industry, market dynamics, and competitive landscape in the region.
• Proven experience in a field application engineering or similar technical support role, for Semiconductor components, including Power management IC, MCU/FPGA is preferred.
• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication skills.
• Able to work independently as well as a good team player
• Detail-oriented, with a strategic outlook and a focus on driving results.
• Willingness to travel to customer sites and industry events as required.

Element has an opportunity for an experienced Technical Governance Manager.

You will provide technical leadership & governance of the key technical areas of responsibility; Develop the strategic understanding, approach, and execution plan for product groups and relevant technical services.

In this role, you will play a critical role in developing and implementing the technical governance framework to ensure that all activities related to testing, and certification are carried out in a consistent, efficient, and reliable manner.

Job Duties:

• Contribute to the delivery of Element’s vision and strategy and objectives
• Develop and implement technical governance policies, procedures, and guidelines in alignment with industry standards and regulatory requirements
• Lead and facilitate training programs to increase awareness and understanding of technical governance requirements among employees
• Ensure the knowledge of the industry and the development of new standards and services we deliver to our customers is shared and understood by the team
• Lead the representation of the Company on the segment's relevant technical committees and trade associations in support of the technical strategy for the segment.
• Lead the technical understanding of where we may need to invest (capital and colleagues) in order to execute identified opportunities and priorities.
• Identify from a technical leadership perspective what commercial activities including business development/marketing and training initiatives are needed
• Stay up-to-date with industry trends, regulatory changes, and emerging technologies to ensure continuous improvement in technical governance practices
• Provide guidance and support to the team on technical governance-related matters, including quality management systems, accreditation, certification, and inspection processes.
• Lead technical product sector review meetings that will involve team members across divisions, in order to share technical competence, and knowledge and contribute to the development of the segment strategy
• Monitor and evaluate the effectiveness of technical governance processes and recommend improvements to enhance operational efficiency and effectiveness
• Collaborate with cross-functional teams, including quality assurance, operations, and compliance, to ensure consistent adherence to technical governance standards.
• Comply with all company policies, procedures and processes

Job Requirements:

• In-depth knowledge of industry standards, regulatory requirements, and best practices in testing, inspection, and certification (TIC) industry
• Strong understanding of quality management systems, accreditation processes, and inspection and certification procedures.
• Knowledge of applicable legal and regulatory frameworks in the TIC industry
• Chartered Engineer in Civil Engineering or Geotechnical Engineering
• Degree/Masters or Equivalent in Civil Engineering or Materials science
• 5+ years in civil engineering within consultancy/engineering practice
• Travel between SEA and Middle East
• Excellent analytical, problem-solving, and decision-making skills to address technical governance challenges effectively
• Proficient in using relevant technology tools and software for technical governance and quality assurance.
• Active affiliation with appropriate networks and organisations and ongoing continuous professional development (CPD)
• Exceptional communication and interpersonal skills to collaborate with cross-functional teams, clients, and external stakeholders
• Leadership abilities to guide and motivate teams towards achieving technical governance objectives.

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Our Client is expanding and is looking for an experienced and detail-oriented Assistant HR Manager to help strengthen the HR processes with a focus on data analysis and reporting.

2) Responsibilities

As an Assistant HR Manager, you will have the opportunity to work closely with the HR Manager and the team to manage and enhance HR operations. Your key responsibilities will include:

• Employee Benefits & Compliance: Administer employee benefits programs and assist in the implementation of HR policies to ensure compliance with relevant laws and regulations.
• Data Analysis & Reporting: Collect, track, and analyze HR-related metrics such as turnover rates, absenteeism, recruitment success, employee engagement, and performance. Generate regular reports to provide valuable insights to management.
• Performance Management: Assist with employee performance reviews, monitor goal progress, and track outcomes.
• Training & Development: Support training initiatives, track training effectiveness, and report on employee progress.
• Employee Records: Maintain employee records while ensuring compliance with applicable labor laws and internal policies.
• Employee Relations: Assist in addressing employee relations concerns and contribute to conflict resolution efforts.
• HR Systems & Processes: Work alongside the HR Manager to improve HR systems, processes, and workflows, and contribute to HR presentations and reports for leadership meetings.

3) Requirements

To be successful in this role, we are looking for candidates who meet the following criteria:

• Education: Bachelor’s degree in Human Resources, Business Administration, Statistics, or a related field.
• Experience: At least 2 years of experience in an HR support role, with a focus on data analysis or reporting.
• Skills:Strong analytical skills with the ability to interpret HR data and statistics.
  Proficiency in Microsoft Excel (advanced functions like pivot tables, VLOOKUP) and HR software.
  Solid understanding of HR processes, labor laws, and compliance requirements.
  Exceptional attention to detail and accuracy when managing data.
  Excellent communication and interpersonal skills.
  Strong organizational and time management skills, with the ability to prioritize multiple tasks effectively.
  Ability to handle confidential information with discretion and integrity.
  

4) Good to Have

While not mandatory, the following qualifications will be considered a plus:

• HR Analytics Tools: Experience with HR analytics tools or HRIS (Human Resource Information Systems).
• Certifications: HR certification (e.g., SHRM-CP, PHR) is a plus.
• Data Visualization Tools: Familiarity with data visualization platforms such as Power BI or Tableau to enhance reporting capabilities.
• Recruitment & Onboarding: Assist with recruiting, conducting candidate screenings, scheduling interviews, and supporting the onboarding process for new hires.

• Manage the full spectrum of day-to-day finance and accounts operations including AR/AP, P&L, balance sheet, Gst submissions.

• Ensure compliance with local tax and accounting regulations, including timely and accurate filings

• Ensure timely preparation of financial statements reports, and analyses for both internal and external stakeholders

• Support the Senior Leadership team on ad-hoc business expansion activities and fund raising exercises

• Basic HR duties including payroll, CPF submissions

Handle IRAS queries, Group Annual Return, Group consolidation report

Liaise with Auditors

Requirements:

• Possesses a degree in accounting, business, economics, finance or a related field;

• Minimum 5 years of experience in a finance role, experience in automobile industry an advantage;

• Understanding of data privacy standards;

• Excellent communication skills, both written and verbal; good public speaking skills;

• Has a deep understanding of business principles and practices;

• Has superior attention to detail;

• Excellent organisational and planning skills;

• Must be hands-on and work with operations to achieve business excellence;

• Excellent problem-solving and multi-tasking skills;

• Proficient in computer and Microsoft application software;minimally Teams and Xero

• Upholds strong integrity and honesty

Xero Knowledge preferred

Responsibilities:

•Plan, coordinate and execute projects in interior fit out works ( commercial project)

•Prepare and manage project schedule to ensure project completion within schedule

•Attend regular site meetings and inspections

•Supervise projects closely to ensure conformity to specifications, quality, budgets and delivery schedule

•Report on project status and take appropriate actions to ensure project progress is on schedule

•Work closely with design team, clients and contractors on timely project handover

Requirements:

Degree or Diploma in Architecture/Building/Project Management or equivalent.

Minimum 3-5years experience in fit-out projects and corporate office interior.

Manage on-site projects to ensure timely completion

Work closely with sales teams, clients, contractors / suppliers on issues that may arise

Self-motivated and results-oriented

Strong interpersonal and communication skills

Able to work independently with minimum supervision

Able to meet deadlines and deliver results.

Job Responsibilities

• Overall accountable and responsible for delivery of testing services across the Payments, Real-time Data, Online API (PROS) Program
• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing
• Works with the testing service providers and other CLIENT’S stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan
• Engages with various CLIENT’S stakeholders (including but not limited to, application, security, infrastructure, business),testing service providers to ensure testing services meet the banks’ objectives and demand
• Act as the first point of escalation for any issues raised by CLIENT’S stakeholders, testing service providers
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable
• Drive and collaborate with all CLIENT’S stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable
• Participate and contribute in forums, as required, to drive testing transformation and innovation
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team

Job Requirements

• Bachelor’s Degree or Master’s degree in computer engineering or related field
• Proven working experience in test delivery or equivalent role with at least 10 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps
• Proven, successful track record of managing shared IT service development and/ or IT Testing Services
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services
• Strong domain knowledge on Transaction Banking, Wholesales Banking and Payments Program. Experience in managing testing on these domain knowledges will be an advantage
• Strong attention to details, excellent analytical and problem solving skills
• Experience in managing multiple external testing service providers
• Experience in managing multi-cultural, diverse, direct and virtual teams
• Experience in various testing tool suites like HP UFT/QTP, LoadRunner/Performance Center/SiteScope, HP ALM / Quality Center, Tosca, Appium, Java, Selenium, JIRA etc
• Must display a high level of professional judgment, commitment, integrity, and teamwork
• Excellent client facing, internal communications, written and verbal communication skills
• Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)