Job Description

• Meeting Sales Goals & Target, Negotiation, Selling to Customer Needs
• Identify business opportunities by identifying prospects for both B2B and B2C, and evaluating their position in the industry
• Sales of products by establishing contact and developing relationships with prospects; recommending solutions
• Maintains relationships with clients by providing support, information, and guidance on industry activities
• Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Maintain quality service by establishing and enforcing organization standards.
• Analyse marketing information on competitive products, including pricing and promotions
• Ensuring timely collection of payments due

Job Requirements

• Bachelor degree or an equivalent combination of education and/or experience

• 5 years of industry related sales experience within the distribution, hospitality or supplier community

• Possess strong communication and interpersonal skills, with a good command of English

• Self-motivated, energetic, independent, team player and enjoy working in a fast-paced environment

• Organized multi-tasker and follow-through skills are key success to this role

• Attending and contributing to team meetings and sharing best practices with colleagues.

• Strong negotiation skills

Tan Choon Hau

EA Licence No:18C9251

EA Reg ID: R1988835

*Mandate: Must have contact/experience in Education market*

Job Objective

• Achieve sales performance targets and maintain good client relations.
• Primary market to focus: Education

Core Responsibilities

• B2B sales
• Generate new opportunities to closing
• Develop new key accounts
• Serving and increasing sales from existing key accounts
• Present and submit weekly sales report
• Work closely with renowned partners like Samsung, Crestron, Bose, Martin Audio, QSC, Poly, Logitech, Microsoft, and in-house AV Designer Team to propose solutions to meet customer’s needs.
• Negotiate pricing with partners to ensure bids are competitive.
• Manage partners (Manufacturers)
• Source and secure partnerships for related solutions to increase the breadth of solutions to the same customer

Additional Responsibility for Sales Manager:

• Lead the Sales team to achieve sales target & manage customer experience

Job Specifications

Experience:

• Must have minimum 2 years of sales experience in a B2B environment with good sales track record
• Must have the keen interest in sales management and have the leadership trait (Sales Manager only)
• Have experience to look for opportunity in various tender portal, Gebiz and BCA
• Experience in Audio & Visual, videoconferencing, telephony solutions is a plus

Education Qualification:

• ITE/A Level/Diploma in IT/Engineering/Audio Visual is preferred OR
• Diploma in any discipline

Salary :

(AM) S$4K to $5.5K (OTE: $80K)

(SM) S$5K to $7K (OTE: $100K)

For other market focus positions, please apply on the relevant job postings

Healthcare: Account Manager

Government: Sales Manager (Team Lead)

MHA & Military: Sales Manager (Team Lead), Account Manager

MNC: Account Manager

Responsibilities

• To develop and maintain strong, long-term relationships with key corporate and maritime clients.

• To identify new business opportunities with existing accounts by collaborating with clients to develop corporate healthcare solutions to meet their evolving needs, including upselling or cross-selling additional services.

• To actively manage and track the end-to-end sales cycle of opportunities from lead generation to deal closing and contracting, including maintaining an up-to-date sales pipeline and disciplined process of client relationship management.

• To ensure smooth and timely delivery of commercial projects from deployment planning to on-the-ground execution, working closely with internal teams such as operations, procurement, technology, finance, and HR.

• Support acquisition of new clients by working closely with Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirement

• Bachelor degree in Business Administration, Marketing, Healthcare Management, or related field

• Minimum of 10 years of experience in business development, sales operations, or a related role, preferably within the healthcare sector

• Strategic thinker with strong problem-solving skills and the ability to adapt to a rapidly changing environment

• Knowledge of the Maritime sector and its health and safety regulations is a plus

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Main Purpose of Job

As the primary function of this dual role, we are looking for an experienced Office Manager who will be responsible for ensuring the office operates efficiently and smoothly, through organizing and coordinating the office operations and procedures. In addition, the responsibility as an Executive Assistant will be to provide administrative support to the local CEO.

It is essential to have the knowledge and understanding of the business etiquette culture and language to communicate effectively with all Stakeholders.

Key Responsibilities

• Office Operations: Oversee day-to-day office operations and ensure efficient functioning, including reception area.
• Financial Management: Collaborate with finance department to manage office budgets, invoices and expenditure.
• Communication and Coordination: Facilitate effective communication within the office, coordinate projects and events, and ensure timely dissemination of information.
• Team Leadership: Manage team of receptionists, supervise and provide guidance to team and foster a positive work environment, promote teamwork, and encourage professional development.
• Executive Support: Manage CEO’s calendar, schedule meetings, make travel arrangements, and maintain confidentiality of information.
• Policy and Records Management: Develop and implement office policies and procedures to enhance efficiency, productivity, and compliance. Communicate policies to staff and ensure adherence to established guidelines. Also, to maintain efficient record-keeping systems.
• Event Management and Problem Solving: Manage internal events, identify operational challenges, and propose solutions

Job Requirements

• People Management Responsibilities: Foster a positive work environment, promote teamwork, and encourage professional development.
• Proficiency and Job Knowledge: Demonstrate proficiency in using various software applications and office tools and possess a deep understanding of office management and best practices.
• Business Expertise: Collaborate with Stakeholders to align office operations with organisational goals. Monitor and manage office budgets, track expenses, and process invoices.
• Problem Solving Skills: Exhibit strong problem-solving abilities, identify challenges, and propose effective solutions.
• Interpersonal Skills: Build and maintain effective and positive working relationships with internal and external stakeholders. Able to demonstrate diplomacy, tact, and discretion when dealing with sensitive information or challenging situations.
• Professionalism and Adaptability: Maintain a high level of professionalism and integrity, uphold strict confidentiality, and demonstrate adaptability and ability to work well under pressure.

We are seeking a highly quantitative, process and detail-oriented Program Manager to join the central team of our APAC Sales Strategic Planning & Operations (SSPO) Team. The mission of the APAC SSPO team is to maximize business performance by being the objective, trusted partner to the sales organization – through strategic planning, driving critical projects in partnership with cross functional teams and operational excellence. The successful candidate will be part of the central APAC SSPO team. The central team covers reporting, planning and operational processes and works with the broader APAC SSPO team and other cross functional teams to drive implementation of strategic decisions. The candidate is expected to combine strategic and operational planning, analysis and decision-making skills with highly analytical insights. Stakeholder management and communication skills are necessary. The candidate is expected to work well independently and in collaboration and be comfortable with working in a fast-paced, dynamic environment.

Responsibilities

• Support management in strategic, business and operational planning. Support key leadership meetings and offsites, facilitate leadership alignment on key issues and opportunities
• Identify, scope and deliver critical projects and initiatives, partnering with cross-functional teams across the organization
• Drive efficient processes (e.g. KPIs, revenue reporting, annual planning process, quota setting, portfolio selection, revenue reporting, opex & headcount) as well as other sales processes to support the broader APAC SSPO team
• Collaborate closely with sister teams and XFN SSPO to scale best practices and drive alignment with global processes
• Conduct revenue analysis to identify trends and factors of growth. Monitor forecasts and benchmark performance while understanding the sources of deviation. Consolidate and present insights to APAC leadership
• Lead APAC wide projects and/or implement the program framework for global initiatives for local implementation
• Autonomously handle ad-hoc requests from the business

Minimum Qualifications

• Bachelor's degree in a business, marketing, analytical or related field (e.g. Business, Marketing, Engineering, Mathematics, Statistics, or Economics)
• 7+ years of experience leading strategy and operations projects in a consulting environment, corporate strategy/operations team, quantitative field (e.g. investment banking, private equity) or similar tech company
• Distinctive problem solving and analytical skills, ability to solve complex and diverse business problems (commercial, operational, organizational)
• Experience leading and influencing stakeholders at all levels of an organization. Design, lead and execute analysis and effectively communicate insights
• Proficiency with SQL and experience extracting data from large / complex databases
• Strong communication & presentation skills

Preferred Qualifications

• Experience in data visualizations and building scalable reporting tools
• Experience in the digital media industry. Understanding of organizational dynamics, operating experience with large and complex organizations

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

General Manager, Corporate Finance and Special Projects

About mm2 Asia

Headquartered in Singapore, mm2 Asia Ltd. champions “Content and Media for Asia”, with integrated businesses across the content, immersive media, cinema, event and concert industries in Singapore, Malaysia, Hong Kong, Taiwan, China and the United States of America.

Summary

We are seeking to fill the role of General Manager, Corporate Finance and Special Projects. The ideal candidate is a highly strategic and results-oriented leader responsible for overseeing all aspects of the company's corporate finance functions and leading high-impact special projects. This role requires a deep understanding of financial markets, a strong analytical and problem-solving mindset, and exceptional leadership and communication skills.

Key Responsibilities

• Corporate Finance: Lead all aspects of corporate finance activities, including:
• Capital Markets: Manage equity and debt financings, including IPOs, M&A transactions, and other capital market transactions.
• Investor Relations: Build and maintain strong relationships with investors, analysts, and other key stakeholders.
• Treasury Management: Oversee cash management, liquidity, and risk management activities.
• Financial Planning & Analysis (FP&A): Develop and maintain financial models and forecasts, and conduct in-depth financial analysis to support strategic decision-making.
• Special Projects: Lead and manage high-impact special projects, including:
• Strategic Acquisitions & Divestitures: Conduct due diligence, negotiate terms, and oversee the integration or divestiture of businesses.
• Business Development: Identify and evaluate new business opportunities, including strategic partnerships and joint ventures.
• Cost Reduction Initiatives: Lead and implement cost-saving initiatives across the organization.
• Other strategic initiatives as assigned.
• Team Leadership: Build, develop, and lead a high-performing team of finance professionals.
• Mentor and coach team members to enhance their skills and career development.
• Foster a collaborative and results-oriented team environment.
• Stakeholder Management: Effectively communicate and collaborate with senior management, the Board of Directors, and external stakeholders.
• Build and maintain strong relationships with key stakeholders, including legal counsel, investment bankers, and auditors.
• Compliance: Ensure compliance with all relevant financial reporting and regulatory requirements.

Qualifications

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• 10+ years of progressive experience in corporate finance, investment banking, or a related field.
• Proven track record of success in leading and executing complex financial transactions, including M&A, IPOs, and debt financings.
• Strong analytical and problem-solving skills with the ability to analyze complex financial data and make sound business decisions.
• Excellent communication, presentation, and interpersonal skills with the ability to effectively communicate with both internal and external stakeholders.
• Strong leadership and management skills with the ability to build, motivate, and lead high-performing teams.
• Advanced financial modeling and valuation skills.
• Experience with financial reporting and regulatory compliance.
• Strong work ethic, attention to detail, and the ability to work independently and as part of a team.

Preferred Qualifications

• Experience working in media and entertainment industry.
• Knowledge of listing rules and requirements in Singapore and Malaysia
• Experience in international finance and long-range strategic business and/or operations plans, programmes and systems.
• Professional certifications such as CFA or CPA.

The Opportunity

• Industry: Globally known MNC in Tech
• Location: Lorong Chuan
• Dynamic and positive working environment
• 1 year renewable contract (subjected to performance and business directions)
• Salary: Up to SGD 6000

The Role

FX Systems Management

• Primary Administrator for TMS-FX module. Experience working with FIS Integrity is a plus.
• Responsible to ensure smooth, timely and accurate data flow between all internal and external systems connected in the organization’s overall FX landscape. Various systems include FXall, TMS, Bloomberg, internal FX request/payment platform, SAP, etc.
• Monitor system operations and ensure scheduled jobs are done as designed/customized.
• Manage, develop and implement solutions to meet requirements from global internal stakeholders on FX and market data-related matters (e.g., Hedge reporting, market benchmark reporting such as FX rates, interest rates etc.), and maximize system automation.
• Conduct system upgrade for TMS.

Treasury Platform Project

• Main liaison for Treasury Cash Management and FX team for implementation of in-house intercompany payments platform
• Duties include UAT testing, communicating with bank for solutions
• Work closely with IT and Project team to troubleshoot issues and follow-through for error resolutions
• Manage timelines and keep track of project status

SAP S/4 Implementation

• Implementation of SAP S/4 Treasury and FX module
• To assist in working with various stakeholders to analyze and finalize To-Be Treasury processes
• Develop strong understanding of current Treasury’s Cash/FX requirements and work closely with consultants and project team to ensure these are met

The Requirements

• Advanced Excel skills and computer/network literacy (e.g., SQL, Crystal Report Developer, etc.)
• Previous experience in Corporate Treasury environment
• Technical awareness of payment file formats and bank communications for Treasury & Accounts Payable processes
• Strong project management and communication skills
• Experience with SAP S4/Hana Cash Management, Bank Account Management, SAP Payment Formats, Bank Communication Manager, In House Cash and Treasury & Risk Management (TRM) is a plus
• Experience with or exposure to SAP transformation projects
• Experience with or exposure with business process design

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• You may send your resume in MS Word Document to [email protected] or apply through this advertisement
• All shortlisted candidates will be contacted

Amelia Lau An Qi

Direct Line: +65 6697 7987
EA License No: 91C2918
Personnel Registration Number: R1987023

Technical Service Manager

• Industry: Manufacturing / Building & Construction
• Basic Salary: Up to $5000 (Depending on experience)
• Working days & hours: Monday – Friday: 8.30am – 5.30pm
• Location: Ubi
• Benefits: AL + PB + Medical Benefits

Job Responsibilities:

• Oversee the Service Department, focusing on growth, profitability, and efficient operations.
• Manage service calls, scheduling, staffing, and inventory control.
• Collaborate with production teams and ensure smooth coordination.
• Lead and develop service staff to meet business goals.
• Build strong customer relationships and grow the service client base.
• Manage debt collection for service customers.
• Provide accurate technical advice and prepare quotations for repairs and installations.
• Communicate schedules and coordinate service crews for timely delivery.
• Maintain high-quality service standards and ensure workplace safety.
• Support preventative maintenance initiatives and business growth.
• Prepare and process invoices and service paperwork.
• Resolve customer, supplier, or operational disputes effectively.
• Notify Directors of incidents or issues and ensure compliance with company policies.

Job Requirements:

• Min. Nitec in Mechanical or equivalent will be an added advantage
• Min 3 years of relevant experience in Building & Construction OR Electrical with mechanical or technical knowledge is preferred
• Strong knowledge of the company’s products and customer service needs.
• Proficient in Microsoft Office and general computer applications.
• Prior experience in team leadership and management skills.
• Excellent time management and ability to meet deadlines.

Interested applicants please send your resume to [email protected]
We regret to inform you that only shortlisted candidates will be contacted by our consultants.
Align Recruitment Pte Ltd (20C0253)
Rei Lai Yu Wen (R2199207)

(Location - Bedok)

Highlights:

• AWS + VB
• Reporting to GM
• Tax compliance and planning
• Singapore Tax & Regional Tax Support

Strengthen the tax practice within companies in Singapore and the APAC region:

Singapore Tax Matters

• Ensure timely and accurate filing of all direct and indirect tax returns for SG Group of companies to the IRAS
• Manage all tax queries raised by IRAS as well as queries raise by SG Group of companies during day-to-day operations
• Initiate, manage and complete transfer pricing (TP) documentation preparation for SG Group of companies and act as the main contact point between TP consultant and SG Group companies
• Ensure timely and accurate tax provisioning and deferred tax computation within tight deadline for group reporting
• Initiate Major Exporter Scheme (MES) license renewal before the expiry date
• Provide leadership to SG Group of companies and ensure tax governance compliance
• Highlight any potential tax risk and make suggestion for improvement
• Standardisation of tax practice and treatments within the SG Group companies

Regional Tax Matters

• Visualization of tax issues of the regional Group companies and make proposal of counter-measures
• Collecting information on tax changes in the APAC region and grasp the impact to the Group companies
• Support to tax risks associated with reorganization of group company, guidance on risk mitigation, and support for M&A activities
• Support regional Group companies in any tax audit case, liaise with local tax consultant as well as local tax authorities in each country, where required
• Support and monitor Group companies in respect of transfer pricing risk and suggest counter-measures
• Provide sound advise and guidance to the regional companies as and when required
• Monitor effective tax rate in the region and make suggestion for improvement
• Improve tax awareness in the region
• Reduce unnecessary withholding tax expense for the Group and make suggestion for improvement
• Enhance Tax network in APAC Region by working closely with Japan HQ and each regional companies / Country Tax managers
• Functions as a point of contact for group company tax-related measures
• Initiate GST ASK assessment for the renewal of Major Exporter Scheme (MES) license before the expiry date
• Support Japan HQ for Master File preparation, Country by Country Report (CbCR), Pillar 2 project, and any other tax project or queries as required
• Support Australia and New Zealand entities for Hybrid Mismatch compliance matters
• Support Japan HQ for tax matters in relation to Japanese Controlled Foreign Corporation (JCFC) rules
• Ensure timely and accurate tax filing in India

Qualification

• Approximately 10 years of tax experience with a Bachelor's Degree in Accounting, Finance, or related field
• Proven experience in tax compliance and planning
• Strong knowledge of tax laws and regulations
• Excellent analytical and problem-solving skills
• Excellent organizational management skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Summary:

We are seeking a dynamic and experienced Marine Project Manager to lead and manage marine operations, ensuring efficiency, safety, and innovation in all aspects of our marine construction projects. The ideal candidate will have strong strategic planning skills, a deep understanding of marine operations, and the ability to drive technological advancements.

Key Responsibilities:

1. Systematic Planning & Oversight:Develop and implement strategic plans for marine operations, aligning with organizational goals.
   Oversee the day-to-day operations of marine teams and vessels.
   
2. Operations Management:Manage marine construction vessels, ensuring optimal utilization and maintenance.
   Coordinate with teams to ensure seamless operations and timely project delivery.
   
3. Purchasing & Budgeting:Develop and monitor budgets for marine operations.
   Manage the purchasing system to ensure cost-effectiveness and timely procurement.
   
4. Safety & Compliance:Ensure adherence to safety regulations and standards in all marine operations.
   Conduct safety audits and implement corrective measures as needed.
   
5. Innovation & Technology:Identify and implement new technologies to enhance marine operations and construction.
   Foster creativity and innovation within the team.
   
6. Record Keeping & Reporting:Maintain detailed records of operations, budgets, and safety compliance.
   Prepare regular reports for senior management and stakeholders.
   

Qualifications & Skills:

• Bachelor’s degree in Marine Engineering, marine cabling or a related field.
• Proven experience in managing marine construction operations.
• Strong leadership and team management skills.
• Excellent understanding of vessel operations, maintenance, and budgeting.
• Familiarity with safety standards and regulations in the marine industry.
• Ability to innovate and adopt new technologies.
• Strong organizational and problem-solving skills.
• Effective communication and reporting abilities.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please click to apply. joey.teo(a)bayesrecruitment.com

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

Summary:

Main responsibility is to ensure smooth and efficient production by managing resources, tracking production performance, and improving processes to increase productivity and reduce waste. They focus on continuous improvement, applying lean manufacturing principles, and creating a culture of ongoing improvement within the team. They also ensure the production team has the skills, knowledge, and resources needed to perform their jobs well.

Responsibilities:

• Oversee and manage the department's budget and staffing levels.
• Ensure workplace safety and health within the department.
• Lead and manage the reduction and closure of ECRs.
• Ensure the department adheres to the company's MS control systems, policies, SOPs, and all regulatory requirements.
• Ensure smooth and efficient production operations.
• Manage staff development and training to ensure optimal performance.
• Oversee and manage budget expenditure and headcount in the department.

Requirements:

• Degree in Chemical Engineering or equivalent.
• At least 8 years of relevant experience in the chemical manufacturing industry, with at least 5 years in a similar role.
• Experience in handling or participating in ISO certification processes.
• Strong knowledge of chemical plant management.
• Familiar with ESH (Environmental, Safety, and Health) regulations.
• Proficient in MS Office applications.
• Excellent interpersonal and communication skills.
• Strong planning skills to manage tasks and allocate resources effectively.
• People management skills to build and lead an effective team.
• Data-driven with strong analytical and problem-solving abilities.
• Focused on safety and quality.
• Able to work with a sense of urgency to meet deadlines.
• Self-disciplined and demonstrates leadership by example.

Wecruit Pte Ltd | 20C0270

Tew Jie Wei | R22106822

Key Responsibilities:

• Full Set Accounting: Manage general ledger, accounts receivables, and accounts payables, ensuring accuracy and compliance with accounting standards and company policies.
• Internal Control Compliance: Work closely with the Head of Finance to monitor and ensure adherence to internal controls and accounting policies, including periodic audits and reviews.
• Rent Collection: Proactively collect rental payments from tenants, following up on overdue or outstanding accounts. Address tenant concerns related to payments and resolve discrepancies.
• Budgeting & Financial Planning: Assist in the preparation and monitoring of the company's annual budget. Conduct variance analysis to identify and explain deviations between actual and budgeted financial performance.
• Financial Reporting: Assist in preparing and submitting regular financial and regulatory reports to the head office, ensuring timely and accurate submission in accordance with compliance requirements.
• Cash Flow Management: Monitor cash flow to ensure adequate liquidity for daily operations, and support the management of working capital.
• Process Improvement: Identify opportunities for enhancing financial processes and efficiency within the department.

How to Apply:

Interested applicants, please email your resume to [email protected]

please note that only shortlisted applicants will be contacted

Clara Crystal Lim Tyn Wei

CEI No: R23117784

Recruit Express Pte Ltd

EA Licence No: 99C4599

Nurse Manager

To be based in the hospital and to oversee both Labour & Delivery Wards and Maternity Services.

Provide Nursing leadership, management and direction in regard to setting and maintaining quality standards, staff development and resource management in daily operation of the unit. The Nurse Manager has an overall accountability for the standard of patient care, appropriate matching of nurse competence to patient need, occupational health and safety of the staff, and clinical risk management. The Nurse Manager is the face of the organisation to the key customers, doctors, patients, their families and friends.

Responsibilities:

• Set unit goals and objectives in consultation with clinical team.
• Responsible for induction process, competency assessment, staff learning needs and plans for nurses’ career progression.
• Evaluate the quality and appropriateness of nursing care and make appropriate changes in nursing care delivery.
• Facilitate reviews on occurrence reports and ensure plans are implemented to prevent future occurrences.
• Monitor budget and expenditure to ensure efficient and effective use of consumables.
• Plan schedule to ensure efficient use of adequate skill mix in proportion to patient acuity and census.

Requirements:

• Must possess at least a Bachelor Degree in Nursing, and preferably with Post Basic qualifications in Midwifery
• Must be a Registered Nurse and Registered Midwife with Singapore Nursing Board (with full registration) and valid
• At least 5 years or more of relevant experience in a similar job position and department
• 5-day work week, morning and afternoon shifts required. Must be open to covering night shifts when required.

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Anna Toh I Reg. No: R23118739

Email CV to : [email protected]

• Well Established Company
• Basic up to $6000 + Allowances + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Joo Koon
• Normal working hours
• Cable Laying Experience with Pavement Cert will be advantage

Job Responsibilities:

• Lead & oversee the planning, scheduling, and execution of cable laying projects from start to finish, ensuring adherence to timelines, quality standards, and budget constraints.
• Provide regular progress reports to stakeholders, highlighting key developments, risks, and mitigation strategies.
• Work closely with engineering teams to ensure proper installation and handling of cables installations.
• Ensure compliance with all safety protocols, including cable protection, trenching, and traffic management.
• Coordinate with external contractors, vendors, and suppliers to ensure the timely delivery of necessary materials and equipment.
• Act as the primary point of contact for any project-related issues, troubleshooting problems as they arise.
• Conduct regular site inspections to monitor the progress and quality of cable laying works.
• Lead and mentor junior coordinators and site teams, providing guidance and technical expertise where needed.
• Other ad hoc duties as assigned by management.

Requirements:

• Candidate have cable laying experience with pavement certificate will be an advantage.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492

ABOUT YOUR ROLE:

You will be providing leadership and direction to the multiple apparel sourcing development teams in country who are responsible for building strong vendor partnerships, ensuring that all products are developed on time and in line with the brand’s creative and strategic direction. You will work with the Asia Product Supply Sourcing leadership in the hub, to co-create the category (Apparel)sourcing strategy for your production country. You will play a key role in advocating for, and developing the country’s vendor base to support VFs product supply objectives.

YOUR RESPONSIBILITIES WILL INCLUDE: (but not limited to)

• Manage vendor partnerships in the region, to support the product development processes of the brands while optimizing performance across the category
• Co-create (with product supply hub and country leadership) and drive execution against seasonal and longer term vendor strategies for Apparel in region
• Plan & optimize apparel team resource allocation in your region and ensure the team is fully aware of their respective roles & responsibilities
• Enhancing and advocating for vendors’ capabilities and use of new technologies, to drive innovation of process and product
• Keeping abreast of the industry trends, new products, innovation, competitor activities, market risks etc. in the region for the category and proactively bringing opportunities and solutions for VFs current and future needs.
• Communicating proactively with cross functional stakeholders, when there are development concerns raised – and provide solutions where possible, to rectify, whilst maintaining set calendar dates
• Collaboration with all ‘in country’ internal stakeholders across Production, Global Material Supply, Compliance, Responsible Sourcing, Product Stewardship, Logistics and Quality teams to ensure the Delivery of all set KPIs.
• Fostering and role modelling a culture of inclusion, candor and trust.
• Build a learning culture in the team Support all associates in the team, to ensure they create and drive their individual development plans. Develop a strong talent pipeline for key leadership positions in your team.
• Challenge the status quo by adopting a creative and curious style that can drive continuous improvement © VF Corporation. All Rights Reserved
• Participate in company-wide initiatives to promote VF purpose activation and to improve VF Asia Product Supply systems and processes.

WHAT WE WILL BE LOOKING FOR IN YOU:

• Knowledge of apparel – with proven experience in development of knitted and woven product and managing a diverse product collection.
• You will be coaching and developing your team, providing timely constructive feedback enabling them to excel and realize their potential.
• Proven leadership experience in managing multi-cultural teams and ability to influence stakeholders on a global level to advance business goals.
• Understanding of evolving trends in the industry on product development such as digital product creation .
• Drive and passion to make a difference, presenting a growth mindset that role models positivity and curiosity to your team and peers.
• Executive presence – you will be capable of capturing your audience’s attention, being composed and well prepared.
• Ability to lead, facilitate and champion change.
• Good business acumen and understanding of the competitive global business environment, as well as an awareness of economic, social and political trends that impact the organization’s global strategy.
• Language Proficiency: Excellent English

WHAT YOU CAN EXPECT FROM US:

• Being part of a business that is Purpose led enabling one to have a positive impact on communities around the world, giving greater meaning to the work that we do.
• You will work with a team of diverse and sharp minds that operate with an inclusive and global mindset because our differences are what make us stronger together.
• We will provide you with the best in class, work environment, well-being policies and work place flexibility that is about helping you show up and lean into life with your whole self – emotionally, physically and socially.
• Statement on Diversity & Inclusion VF is an equal opportunity employer, we're committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship

• Manage the Frontline staff in the assigned terminal
• Provide leadership, motivate and lead the staff in the terminal
• Work closely with HR and Operations Executive on recruitment needs
• Drive sales and work on sales initiatives to maximize sales potential and achieve sales targets
• Monitor, discipline and counsel staff on their sales performances and work conduct/behaviour

1. Knowledge of the products
2. Sales Skill
3. Serving attitudes
4. Complaint Handling
5. Team work
6. Keep rules and regulations
7. POS handling

• Schedule the team roster to maximize sales with matching the traffic trend
• Confirm the team roster of the terminal
• Set the commission scheme with OPM and monitor commission payouts
• Proposal and working with internal teams to increase sales, such as promotions
• Report sales and plan to archive the target

1. Yearly sales report and forecasting
2. Half-year sales report and forecasting
3. Monthly sales report and forecasting

• Handle and resolve customer’s complaints and work closely with CS team
• Review stock levels and work closely with logistics dept.

1. Monitor replenishment process and ensure adequate stock level
2. Ensure minimum out of stocks inconvenience for customer to maximum sales opportunities

• Ensure pleasant, attractive and safe environment in store

1. Review visual merchandising in store and work closely with VMD team
2. Ensure products are displayed in safe manner
3. Report to Managing Director for accidents in store

• Responsible for the strict adherence to all established operational policies and procedures

1. Establish policies and procedures relating to operation and ensure its adherence by all frontline staff
2. Work closely with security team on STEB & LAGS regulations

• Work closely with MD team to communicate with vendors
• Work closely with Marketing team to plan promotion
• Work closely with Finance team to ensure proper handling cash in store
• Operational Processes and Standard Operating Procedures (SOP) maintenance and updates

Working Hours:

Monday - Friday, office hours.

Requirement:

• 8 years of related work experience in retail operations, preferably in a FMCG or retail environment
• Degree in Business or Management
• Self-starter with strong business acumen and result-oriented
• Outgoing, dependable, pro-active
• Good organizing skill
• Able to lead and coach
• Good judgment and mature business skill with the ability to build trust with all levels
• Good interpersonal, able to interact with all levels
• Good organizing, project and time management skills
• Good customer service focus to internal and external customers
• Good communication and interpersonal skills

(Only short-listed candidates will be notified)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

The SEAI FP&A Manager is a key team member of the SEAI Finance team and plays a critical role in supporting SEAI business strategies, driving performance, and keeping an overview of SEAI financials. You will be responsible for leading and managing the reporting and planning processes for the entire SEAI cluster, providing financial leadership to the growth and profitability initiatives of SEAI markets. You will work closely with SEAI Finance and SEA HQ, and be required to have strong relationship with Regional Finance and Tax/Treasury/GTAAS. This role is expected to have high engagement in cross functional projects.

Essential duties and responsibilities:

Business Partnering

• Strong business partnership with SEAI Finance Team, SEA HQ, Regional Finance and Corporate Finance
• Influence business leadership in strategic and financial decision-making
• Overall responsibility of end-to-end financial planning, reporting and analysis including external partnership brands (CAR-T, Imbruvica, etc)
• Provide constructive challenges and champion value creating growth opportunities
• Supervise performance against business plan commitments
• Participate actively in Regional Finance initiatives

Financial Planning & Review

• Lead and responsible for financial planning for LRFP, business plan, including market updates and trends. In addition to the overall coordination and consolidation, this includes insightful financial analysis and scenario-thinking to drive strategic prioritization.
• Lead the periodic financial performance reviews & budget variance analysis providing an overview of performance to the Management team and regional leadership teams.
• Actively contribute to commercial decision-making process, including target setting and resource allocation/trade-offs

Compliance

• Ensure compliance with the J&J WW financial, HCBI, Business Conduct procedures and drive accountability throughout the organization

People Management

• Actively champion and ensure collaboration between all Finance pillars
• Demonstrate curiosity, ability to develop a perspective on business, influence outcomes and an agile learning attitude (test, learn and adapt)

Other Finance Strategic initiatives

• Deliver Global Finance agenda including supporting SIGNIFI program.

Qualifications:

Essential knowledge and skills:

• Bachelor of Accountancy/Finance with minimum 8 years of experience in business partnering Finance roles.
• MBA / Professional certification (e.g. ACCA/CA/CPA/CMA) will be a plus.
• Strong communication, presentation, and inter-personal skills.
• Pharm industry knowledge is a plus
• Performance driven approach, results orientated and a track record of financial and analytical skills.
• Trusted business partner with excellent communication, influencing and framing skills are required.
• Must demonstrate and embody agile leadership, a team-player mentality and collaborative working style
• Committed to uphold the highest standards of compliance

Core competencies required for this role:

• Agility and Growth mindset
• Teamwork and Collaboration
• Reliability
• High Integrity

Application closes 22 Jan 2025

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.

Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.

Learn about the Danaher Business System which makes everything possible.

The Business Development Manager (TH, MY, ID) is responsible for closely monitoring market trends and competitors' dynamics, promptly adjusting business strategies to adapt to changes, and developing innovative marketing plans to expand the company's influence and market share.

This position reports to the Head of Sales, Microscopy and is part of the Microscopy Sales Team located in the SEA Region and will be working remotely to cover Thailand, Malaysia and Indonesia region.

In this role, you will have the opportunity to:

• Revenue and Strategy Management: Oversee the revenue generation for the assigned division and region by formulating and executing business development plans and division strategies. This includes pricing and discounting responsibilities and ensuring compliance with regulatory, international, and company EHS requirements.
• Product and Marketing Management: Manage product and marketing activities for the assigned divisions by developing and rolling out training programs, creating price/performance maps, identifying product gaps, and providing recommendations for improvement. Build and maintain a regional customer database for the market segment.
• Sales Support and Tools: Provide essential sales and marketing tools to improve the win rate for sales and service teams. This includes product and application support, ensuring the right level of know-how at POI, and managing demos, workshops, and application support.
• Market Intelligence and Business Planning: Continuously monitor market trends and competitors' dynamics, adjusting business strategies accordingly. Provide VOC, EPS, forecasts, and PSI to factory and operations. Identify business plans for current and potential tender opportunities, focusing on expanding the company's market influence and share.
• Key Account Management: Collaborate with the sales team to drive sales initiatives and manage key accounts. Develop and implement short and long-term operational plans for key accounts, ensuring the effective onboarding of new clients and the growth and development of existing ones. Act as the key interface between customers and relevant divisions, making regular visits to gather market information and relay it to management. Responsible for the development and achievement of sales through the direct sales channel.

The essential requirements of the job include:

• Degree in Life Science or related fields
• Min 8 years of relevant product marketing experience in Life Science Research/ Applied Industry
• Strong knowledge of products and distribution channels
• Previous experience in Account Management or Territory/Region Sales

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel – 100% within Thailand, Malaysia and Indonesia region.

Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for an experienced Social Media Manager to join their team
• Starts off as a 12 months contract

The Job

• Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.
• Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.
• Build and foster a community around the bank's social media channels by actively engaging with followers and responding to feedback.
• Utilise expertise in social media algorithms to adapt content strategies that maximise organic reach and engagement.
• Analyse social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.
• Create, review, and post content in both English and Chinese to effectively engage a diverse audience.
• Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.
• Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.
• Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

The Talent

• Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus. Familiarity with the use of various AI tools in content production.
• Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).
• Proven ability to create content that captivates and drives engagement.
• Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.
• Excellent command of spoken and written English and Chinese to liaise with Mandarin speaking clients.
• Strong social media following that reflects knowledge and execution of successful content strategies.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Social Media Manager
• All shortlisted candidates will be contacted

Amos Tan Jun Han

EA Licence Number: 91C2918

Personnel Registration Number: R23113385

Roles & Responsibilities

The RAQA Manager is responsible for overseeing regulatory compliance and quality affair functions within the organization. The RAQA Manager will work closely with the Head of RAQA and cross- functionally with teams including R&D, Product Development and Operations teams to ensure regulatory requirements and regulatory strategies are effectively implemented and quality systems are maintained and improved.

Key Responsibilities:

(a) Prepare good quality technical documentation.

(b) Manage regulatory submissions for pre-market product registration, renewals, and amendments to ensure timely market entry and compliance.

(c) Stay up to date on evolving regulations and guidelines and provide guidance to internal teams on regulatory landscape.

(d) Monitor post- market surveillance and timely reporting to regulatory authorities.

(e) Prepare and support internal audits, regulatory inspections and audits by notified body, regulatory agencies, partners, and addressing any findings or non- compliance issues that arise.

(f) Support supplier management and audits.

(g) Manage and maintain the effectiveness of Quality Management System (ISO 13485).

(h) Develop, implement and maintain SOPs and quality processes.

(i) Provide training to employees on regulatory and quality requirements.

(j) Responsible for database, processes and systems within RAQA.

Qualifications and Competency

(a) At least Bachelor’s degree in Life Sciences, Biomedical Engineering or a related field.

(b) At least 5 years of professional experience in regulatory affairs and quality affairs in medical device industry.

(c) In-depth knowledge of global regulatory frameworks (US FDA, EU MDR, TGA, SG HSA etc)

(d) Strong knowledge and understanding of ISO 13485, GMP, regulatory and quality standards

(e) Excellent project management, organizational and problem solving skills

(f) Strong attention to details with the ability to manage multiple priorities and deadlines.

(g) Excellent written and verbal communication skills

(h) Proficient in Microsoft Office

(i) Background in medical device manufacturing would be an added advantage.

Position Overview:

The Manager, Senior Care Division (Strategy & Development) is responsible for driving the growth and strategic direction of PCF Sparkle Care. Key duties include assisting in strategic planning, identifying opportunities for service expansion, and staying updated on industry trends. The role involves leading partnership development, drafting partnership agreements, and ensuring effective collaboration with external partners. Additionally, the manager coordinates internal teams to ensure seamless care delivery and supports the overall goals of the organization. This position requires strong communication, project management, and interpersonal skills, along with experience in eldercare, healthcare, or social work.

Key Responsibilities:

Strategic Planning & Development:

• Assist the Head of Strategy & Development in formulating and executing growth strategies, identifying opportunities for service expansion, improvement, and innovation in eldercare.
• Develop and implement strategic planning initiatives for PCF Sparkle Care, ensuring alignment with long-term organizational objectives and community needs.
• Stay updated on industry trends, regulatory changes, and best practices to maintain PCF Sparkle Care's position as a leader in the eldercare sector.

Partnership Development:

• Identify, evaluate, and establish new strategic partnerships that align with the company's mission, objectives, and long-term goals.
• Cultivate and maintain strong, long-term relationships with key stakeholders, including healthcare providers, senior care organizations, non-profits, and community leaders.

Project Management & Measurement:

• Coordinate the seamless functioning of core partnerships and corporate projects.
• Lead negotiations, manage contracts, and ensure that all partnership agreements align with the organisation’s objectives.
• Monitor and report on the success of initiatives, tracking key metrics and adjusting strategies as needed to meet targets.

Other Responsibilities:

• Take on additional duties as assigned by the Reporting Officer.

Qualifications:

• Degree Holder, preferably in Social Work, Gerontology, or Service Sector disciplines.
• A minimum of 5 years of experience in eldercare or healthcare sector.
• Demonstrated experience in project management and partnership development within the healthcare, eldercare or related sectors.

Skills & Competencies:

• Strong communication and interpersonal skills.
• Excellent organizational and team-building abilities for effective project management.
• Ability to build and maintain strong relationships with diverse stakeholders and establish mutually beneficial partnerships.
• Competence in managing cross-functional teams and processes to achieve organizational goals and KPIs.

Please send your resume to [email protected] indicating current and expected salary.

We regret that only shortlisted candidates will be notified.

Note: In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.”

Job Description

• Industry/ Organization Type: Manufacturing/Electronic Components and Boards
• Position Title: IT Security Manager (Regional)
• Working Location: Bedok (Company pick-up provided at Bedok MRT)
• Working Hours: 5 Days, Mon – Fri (8:15 am – 5:15 pm)
• Salary Package: Basic up to $12,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Analyze and prioritize vulnerabilities based on severity, potential impact, and business risk, and collaborate with relevant teams to implement effective mitigation strategies.
• Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.
• Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.
• Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.
• Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention, and other network component policies.
• Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.
• Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.
• Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.
• Report all security incidents to the home office and work with corporate IT on response and resolution strategy.
• Contribute to the development and execution of security awareness training programs for employees to enhance security awareness and best practices.
• Stay up to date with the latest cybersecurity threats, attack techniques, and incident response strategies.

APPLY NOW!!!

• Bachelor’s Degree in Computer Science, IT, or equivalent experience.
• Has 5+ years of experience in a cyber or information security management role.
• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Professional information security certification preferred (e.g. CompTIA Security+, CISSP, CISA, CISM).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67372 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Responsibilities:

• Handle full set of accounts

• Oversees all daily accounting activities which include preparation of journal entries, accounts receivables, accounts payable and fixed assets maintenance. Ensure timely billing to stakeholders and compliance with AR & AP procedures by generating and raising invoices, debit, and credit notes.

• Monthly, quarterly and annual closing activities.

• Provides financial reporting to management

• Acts as a liaison and coordinates with the relevant regulatory authorities on various statutory

• Ensures all statutory and GST/tax returns are prepared and filed in an accurate and timely manner

• Oversees the annual statutory audit and preparation of annual accounts/ financial statements and reports for compliance with regulations and relevant financial and accounting standards.

• Manages cash flow forecasting and control processes.

• Maintains organized set of detailed records and files to document all financial transactions.

• Reviews, recommends and implements improvements to accounting processes and procedures.

Requirements:

• A recognised Diploma/ Professional Degree (Finance/ Accountancy /Banking or equivalent)
• Minimum 3 years of accounting experience in handling full sets of accounts.
• Candidate with more experience will be considered for other positions.
• Strong technical accounting background & meticulous.
• Preferred Singaporean

******We regret that only shortlisted candidates will be notified******

Job Description :

• Comfortable in sales with interfaces with technology and hardware
• Keep track and follow up closely on the new leads.
• Implementation, commissioning and training of Aptsys’ products for customers. Setup of network and Wi-Fi infrastructure as required.
• Attend daily sales and project meeting to update new issues and resolution progress.
• Manage and plan for current project and upcoming project to ensure projects are smoothly implemented.
• Where necessary, ensure that customer feedback, patch requirements and diagnosis are communicated thoroughly to Product Development team.

Job Requirements :

• Good knowledge in networking / IT services.
• Good communication skills (written and verbal).
• Possess good interpersonal skills, and commitment to customer service.
• Ability to multi-task and manage multiple priorities in a fast-paced environment, or Project Management.
• A passion for making every project is successful.
• Strong sense of responsibility and initiative.
• Meticulous, team player, flexible, proactive and positive attitude.

Working hours: Mon to Fri, 8:30am to 5:30pm

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills