• Well Established Manufacture of Electronic Security Systems Company

• Working location at Woodlands, Senoko

• Working hour: Monday - Friday (8am - 5pm) & Saturday (8am – 12pm)

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Other task that assigns by the management.

Requirement

• NITEC / Professional Certificate in Electrical / Electronic / Mechanical or equivalent.
• 1 - 2 years of relevant working experience with CSOC is a plus
• Possess basic Electrical, Mechanical and Electronic background will be advantageous
• Possess Class 3 License is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

Role Responsibilities (Technical):
• Manage, configure and upgrade a wide variety of security technologies (please see below for the security
products)
• Respond to managed security technologies fault alerts and/or customer escalation
• Troubleshoot product-specific technical issues within SLA and work with internal teams/external vendors to
resolve technical issues
• Perform incident/problem escalation within SLA to internal technical teams or external product vendor
• Prepare and submit Incident Reports on high severity incidents
• Respond to inbound Change Requests (CRs), Service Requests (SRs) or other queries within SLA.
• Perform regular configuration backups on managed security products
• Plan and coordinate Maintenance Windows with customer on necessary software patching and version
upgrades.
• Create and update technical documentations on managed security technologies
• Generate monthly reports according to service scope requirements
• Adhere to organization and project security policies, procedures and security best practices
Role Responsibilities (Non-Technical):
• Point of contact to assist and advise client for any ICT security related
• Lead and support customer in the matter of security incident response and resolution
• Team player with good leadership qualities
• Customer-focused with good interpersonal skills

Technical Skills & Expertise:
Profession certification and/or practical working expertise on some/most the below security technologies:
o RSA / SafeNet (2FA)
o RSA Netwitness
o Cisco ASA / CheckPoint /Fortinet / Palo Alto / SonicWall / AlgoSec Mgt (Firewall))
o Trend Micro / McAfee (NIPS / HIDS / NSM)
o CyberArk / BeyondTrust (PAM)
o Symantec BlueCoat / McAfee Web Gateway
o Imperva (DAM / CounterBreach)
o Tripwire Enterprise
o Rapid 7 Scanner management
o Banff Cyber
o F5 WAF
o McAfee NDLP

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. TAN JIN KAI | REG No : R23115830