Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

Position Overview:
We are looking for an experienced Cloud Engineer to help us build, implement, and maintain both on-premise and cloud-based solutions. In this role, you will educate teams about new cloud projects and security improvements while finding the best cloud solutions that follow the company's best practices.
The ideal candidate will possess a strong background in both on-premise and cloud solutions, focusing on performance optimization, security, and exceptional service delivery.

Key Responsibilities:

• Infrastructure Design: Develop and implement on-premise and cloud-based infrastructure solutions, including architecture diagrams and service selection
• Troubleshooting: Resolve issues related to hardware, software, operating systems, and network infrastructure.
• Service Management: Oversee incident, service request, asset, and change management processes to ensure efficient IT operations.
• Collaboration: Work with internal teams and external vendors to address IT requests and system-related issues effectively.
• Monitoring and Optimization: Enhance monitoring tools to identify optimization opportunities in capacity planning and system health.
• Security Implementation: Enforce security measures across the IT infrastructure to protect against data breaches.
• Audit Participation: Participate in audits to ensure compliance with industry standards.
• Team Leadership: Supervise site-specific IT staff, providing guidance and support as needed.

Qualifications:

• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field
• Experience: Minimum of 5 years managing hybrid IT infrastructure in an enterprise environment, with 1-2 years in a supervisory role.

Skills and Competencies:

• Knowledge of Windows server platforms, virtualization (Hyper-V/VMWare), cloud services (Azure), and network technologies (LAN/WAN/VPN).
• Strong problem-solving skills with a focus on customer satisfaction.
• Effective communication and interpersonal skills for collaboration with stakeholders.

This position may require occasional travel. The successful candidate will be adaptable to changes within the IT landscape

Reg No. R1109395
BeathChapman Pte Ltd
Licence no. 16S8112

Working within the Embedded SRE organisation, the Application Support Analyst will be handling the day-to-day operations including handle, triage and escalate on alarms and issues that may arise.

Job Responsibilities

• Provide Level 1 troubleshooting support and response, and be on standby up to 12h a day during the week of standby.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our alarms and alarm response.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• 2-5 years of Technical/Application Support experience on various technology platforms.
• Responsible and proactive approach to resolving problems, and being able to have a structured approach to problem-solving.
• Open to work shift work and be on on-call rotation.

Job Responsibilities

• Perform impact analysis for upstream and downstream changes that affect the systems.
• Utilize programming methodologies and adhere to coding standards, procedures and technologies while contributing to the technical code documentations.
• Design, develop and deploy the programs, shell batch scripts, complex MSSQL and T-SQL scripts (packages, stored procures, functions, and triggers).
• Follow the organizational SDLC processes to deliver the project or enhancement requests, create/update the SDLC documents including functional and non-functional specifications, technical design documents, test plan, test cases, release procedures, system operational documents, user manuals etc.
• Participate in design reviews and provide input to the design recommendations; incorporate security requirements into design; and provide input to information/data flow; participate in code reviews and ensure that all solutions are aligned to pre-defined architectural specifications.
• Investigate and troubleshoot the production issues and system problems escalated by IT operation team, identify the root cause, provide workaround to rectify the issue/problem, and work out the long-term solution to fix issues/problems permanently.
• Involve in regularly maintenance activities, e.g., yearly DR drill, quarterly support for server or platform software patching, etc.
• Provide ad-hoc support for other IT service requests, e.g., data extraction, data alteration, extract system logic, answer to users’ inquiry about the data/logic in the system, etc.
• Manage, maintain, and support applications and the corresponding operating environments, focusing on stability, quality, and functionality against service level expectation.
• Evaluate the current system state, identify aspects which could be improved and recommend changes to achieve the improvement.
• Coordinate production release preparation, provide on-call support and afterhours/weekend support as needed to cover change deployment.
• Highlight or escalate risk and issues to relevant parties in a timely manner.

Job Requirements

• Masters or bachelor’s degree in Information Technology, Computer Science, Manage Information Science, Banking and Finance or equivalent.
• Min. 2 years’ experience on MS SQL Server development (SSIS packages, stored procedures, functions, triggers).
• Familiar with Software Development Life Cycle (SDLC) process.
• Possess problem-solving ability and work well in a challenging technical environment, with capability to multi-task whilst delivering high quality solutions.
• In-depth understanding of database management systems.

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Software Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Design solutions that meet functional requirements.
• Develop end-to-end specifications for solution components.
• Perform testing and implementation of the solution.
• Participate in impact analysis of encountered issues.
• Contribute to continuous improvement of software development best practices in the areas of coding tools, languages and APIs, as well as software design and development processes.

Participate in UX activities such as:

• Conduct user research/interviews
• Develop user stories, storyboards to articulate current and future concepts
• Create wireframes, detailed visual mock ups and interactive prototypes
• Create style guides and digital assets for production

Requirements:

• At least 3 - 4 years’ Software Engineer experience, with strong expertise Java / C++ languages
• Good understanding of software development lifecycle processes
• Proficiency in Web Technologies such as HTML, CSS
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Assistant Engineer (Project Management )

Summary:

• Equipment set up for various systems, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science , Electrical / Electronic / Mechanical / Mechatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Must have at least 1 year experience in handling cable wiring / electrical project

• Good working attitude and self-motivated

Mon to Fri 9am to 6pm

Assistant Engineer (Project Management )

Summary:

• Equipment set up for various systems, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science , Electrical / Electronic / Mechanical / Mechatronic or engineering field

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Must have at least 1 year experience in handling cable wiring / electrical project

• Good working attitude and self-motivated

Mon to Fri 9am to 6pm

Working hours: Part-time

3~4 days 8hrs/day, 8:30am to 5:30pm

KEY RESPONSIBILITIES

This position involves a combination of technical expertise, project management, to support and drive sales. Acts as a crucial link between the technical and commercial aspects of projects, the Project Proposal Engineer ensures customer satisfaction and successful handover to the Project Execution team.

Key Responsibilities

Collaborative Sales Approach

 Partner closely with all stakeholders to serve customers effectively and meet team sales targets.

Proposal & Quotation Preparation

 Analyze requests for proposals to understand project scope, technical requirements and customer expectations.

 Identify potential risks and propose mitigation strategies in proposals.

Customer Engagement and Technical Assistance

 Handle inquiries via various communication channels, provide technical assistance and advice, follow up on quotations, negotiate terms, close orders, and maintain customer relationships.

Cross-Department Coordination

 Work with Sales teams, Service, Finance and Supply Chain departments to gather necessary input for quotations and proposals.

Additional Responsibilities

 Perform any other tasks required by the Company to support its business strategy.

KEY REQUIREMENTS

 Diploma or Degree in Control/Electrical/Mechanical Engineering or equivalent

 At least 3 years’ experience in Instrumentation and Automation/Control Engineering

 Relevant Technical knowledge (Would be an advantage)

 Systematic and meticulous

 Strong ability to work effectively within a team environment.

 Ability to handle multiple tasks simultaneously and prioritize effectively.

 Excellent communication skills, both written and verbal.

KEY COMPETENCIES

 Technical knowledge

 Effective communication and interpersonal skills

 Self-Motivated and Independent

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

Job Description:

• Must be a Diploma/Bachelor's Degree holder.

• Hands-on implementation experience in building full-stack Restful web Applications.

• Experience in the following domain area/Technology/Programming languages

• Communication/Data Protocols: Modbus, OPC UA/AD, IEC 101/104, TCP/IP, SFTP, MQTT, AMQP

• Programming languages: JavaScript, Python, C/C++, SQL

• Experience in Linux, Docker, PostgreSQL, And Firewall management

• Experience in Code Management and Deployment

• Certified in Microsoft Technologies will be an added advantage

• Knowledge in Azure Devops, Azure IOT and Azure sphere will be an added advantage.

Roles and Responsibilities:

• The candidate will be responsible for designing and implementing data acquisition solutions and systems that meet the requirements of our clients.

• The successful candidate will be expected to have strong problem-solving skills and be able to troubleshoot and debug complex issues.

• The candidate will also be responsible for developing and maintaining documentation for solutions, including design specifications and test plans.

Working hours: Part-time

3~4 days 8hrs/day, 8:30am to 5:30pm

KEY RESPONSIBILITIES

This position involves a combination of technical expertise, project management, to support and drive sales. Acts as a crucial link between the technical and commercial aspects of projects, the Project Proposal Engineer ensures customer satisfaction and successful handover to the Project Execution team.

Key Responsibilities

Collaborative Sales Approach

 Partner closely with all stakeholders to serve customers effectively and meet team sales targets.

Proposal & Quotation Preparation

 Analyze requests for proposals to understand project scope, technical requirements and customer expectations.

 Identify potential risks and propose mitigation strategies in proposals.

Customer Engagement and Technical Assistance

 Handle inquiries via various communication channels, provide technical assistance and advice, follow up on quotations, negotiate terms, close orders, and maintain customer relationships.

Cross-Department Coordination

 Work with Sales teams, Service, Finance and Supply Chain departments to gather necessary input for quotations and proposals.

Additional Responsibilities

 Perform any other tasks required by the Company to support its business strategy.

KEY REQUIREMENTS

 Diploma or Degree in Control/Electrical/Mechanical Engineering or equivalent

 At least 3 years’ experience in Instrumentation and Automation/Control Engineering

 Relevant Technical knowledge (Would be an advantage)

 Systematic and meticulous

 Strong ability to work effectively within a team environment.

 Ability to handle multiple tasks simultaneously and prioritize effectively.

 Excellent communication skills, both written and verbal.

KEY COMPETENCIES

 Technical knowledge

 Effective communication and interpersonal skills

 Self-Motivated and Independent

Objectives of this position:

The objective of the position is to manage the extract/transform/load processes ensuring the data availability.

Responsibilities:

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

•Design, create, modify extract/transform/load (ETL) pipelines in Azure Data Fac-tory ensuring efficient data flow from source to destination.

•Ensure data accuracy and data integrity throughout the ETL processes via data validation, cleansing, deduplication, and error handling to ensure reliable and us-able data being ingested.

•Monitor the ETL processes and optimize ETL pipelines for speed and efficiency, addressing bottlenecks, and ensuring the ETL system can handle the volume, ve-locity, and variety of data.

•Participate in data modeling, designing of the data structures and schema in the data warehouse to optimize query performance and align with business needs.

•Work closely with different departments and IT team to under-stand data requirements and deliver the data infrastructure that supports business goals.

•Provide technical support for ETL systems, troubleshooting issues and ensuring the continuous availability and reliability of data flows.

•Ensure proper documentation of data sources, ETL processes and data architecture.

Requirements:

3 to 5 years of data engineering in Snowflake

3 to 5 years in upstream / downstream Retail industry and/or Supply Chain / Manufacturing domain

Sound Understanding of data quality principles and data governance best practices

Proficiency in data analytics languages like Python, Java, Scala, etc.

Knowledge of big data technologies like Hadoop, Spark and distributed computing frameworks to manage large scale data processing.

Proficient in using version control systems like Git for managing code and configurations.

SnowPro Core Certification and SnowPro Advanced Certification will be advantage

Key Responsibilities:

• Perform routine maintenance on security systems (CCTV, access control, alarms, etc.).
• Provide 24x7 standby support for emergency system issues and breakdowns.
• Troubleshoot and repair security hardware, software, and network components.
• Assist with installation and setup of new security systems.
• Document all maintenance activities and system performance.
• Conduct preventive maintenance to minimize downtime.
• Ensure compliance with safety standards and regulations.

Requirements:

• 2–4 years in maintaining security systems products (CCTV, access control, alarms).
• Hands-on experience with security systems maintenance.
  Knowledge of networking and system configurations.
  Ability to troubleshoot and repair electrical/electronic systems.
• Willing to work 24x7 shifts and be on-call.
• Relevant security or networking certifications (optional).

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Responsibility

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

Design and build the DWH database models (star schema).

Manage the semantic model in Oracle Analytics Cloud to provide a unified view of our organization's data.

Manage application roles and access rights for end users including row level security filters, to protect sensitive data.

Work with ETL specialists, IT business Consulting as well as external vendors to ensure data ingestion and integration into the database model

Collaborate with Business Controlling and business counterparts on new reporting requirements.

Ensure data quality, security and compliance with industry standards and internal guidelines.

Ensure proper documentation of data infrastructure, data models, workflows as well as security concepts in accordance with internal security policies.

Skills

Looking for a Data Engineer more focused on Database modelling, Currently in Oracle environment and going forward with GCP stack.

Proficiency in SQL and data warehousing

Strong understanding of data modelling techniques and hands on experience building database models (star schema).

Expertise with ETL (extract, transform, load) processes. Familiarity with BI tool integration such as Tableau or Looker

Strong analytical thinking, problem-solving capability, and ability to translate business needs into technical specifications.

Customer-oriented with good communication and interpersonal skills.

The Role:

• Managing current business relationships while also seeking to expand opportunities with existing clients. Additionally, pursuing new business prospects beyond the current customer base.
• Identifying customer needs and offering alternative product solutions for both existing and potential clients. Preparing and assessing quotations, following up on payment concerns or customer feedback, and overseeing inventory management.
• Sourcing appropriate suppliers from various countries, including but not limited to Japan HQ.
• Taking proactive steps to improve customer satisfaction and providing weekly sales activity reports to the Assistant Sales Manager.
• Performing any other relevant tasks as assigned.

What we are looking for:

• A minimum of 2 years of experience in B2B sales within trading firms or machinery manufacturers of comparable size, excluding large trading houses focused on day trading in commodities.
• Demonstrates a strong motivation and proactive attitude towards engaging potential customers and suppliers to build solid relationships.
• Willingness to travel internationally as needed.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Liew Jie Ru

EA Licence No: 24C2293

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Software Engineers to join their team and contribute to their ongoing success.

Location: Ang Mo Kio/Yio Chu Kang area

Job Responsibilities:

• Design solutions that meet functional requirements.
• Develop end-to-end specifications for solution components.
• Perform testing and implementation of the solution.
• Participate in impact analysis of encountered issues.
• Contribute to continuous improvement of software development best practices in the areas of coding tools, languages and APIs, as well as software design and development processes.

Participate in UX activities such as:

• Conduct user research/interviews
• Develop user stories, storyboards to articulate current and future concepts
• Create wireframes, detailed visual mock ups and interactive prototypes
• Create style guides and digital assets for production

Requirements:

• At least 2 – 3 years’ Software Engineer experience, with strong expertise in at least of the following languages: Java, JavaScript, Python, C#, .Net.
• Good understanding of software development lifecycle processes
• Proficiency in Web Technologies such as HTML, CSS
• Diploma or Degree in any IT discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Our client is a renowned security solution provider that delivers turn-key solutions. They have carved a reputation for themselves and are committed to developing their people through continual career development training.

They are seeking an Infrastructure Delivery Engineer to join their growing team.

Responsibilities:

• Implement, Maintain and administer network, OS, Storage and backup
• Collaborate on system development tasks to include design, implementation, integration and testing
• Provide on-call, 24x7 support for systems on a rotating basis. Implement corrective procedures to resolve production problems and minimize unplanned system outages
• Create and maintain programmatic and technical documentation to ensure efficient planning and execution
• Coordinate with external parties and customers for problem resolutions

Requirements:

• Ideally 1-3 years of relevant experience
• Knowledge of IT Infrastructure such as OS, Network, Storage & Backup
• Passionate about new technologies and keen to pick up new skillsets
• Good team player and ability to work independently
• Ability to manage multiple stakeholders
• Preferred skillsets:

1. Window servers (AD, DNS, Clustering)
2. Linux (Redhat, Centos)
3. Virtualisation (VMWare, HyperV, OVM, KVM)
4. Scripting (Linux Bash, Linux Python, Red Hat Ansible, Windows Powershell)

Our client is a renowned security solution provider that delivers turn-key solutions. They have carved a reputation for themselves and are committed to developing their people through continual career development training.

Education / Experience:

• Diploma / Degree in IT / Computer Engineering or equivalent
• 1 year of experience in IT Support & Monitoring (Will consider Fresh Graduate with a good attitude)

Job Description:

• Supporting deployment of on-site data centre physical infrastructure.
• Installing, replacing and troubleshooting Cables and Hardware.
• Handling data-bearing devices (ex. hard drives, solid-state drives, etc.)
• Working within a ticket-based environment.
• Movement of equipment using pallet jacks or other assisted lifting equipment.
• As required, assisting the Datacentre Inventory and Asset Management Team (DIAT) with
• shipping/receiving and inventory management to address high work volumes.
• Flexibility to work non-standard business hours that may include weekends and/or holidays.

Skill sets:

• Basic knowledge of computer hardware and components.
• Six (6) months or more handling/maintaining any technical equipment or machinery.
• 1+ years’ experience supporting IT equipment or related technology.
• Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
• Ability to support frequent standing, walking, lifting, and working at heights with or without
• equipment assistance.
• Able to communicate effectively.
• Proficient in written and oral English communication to support regional and global teams.
• Desire to learn, grow, and develop new technical skills.

Job Description:

1. Client Consultation:Engage with marine industry clients to understand their technical needs.
   Recommend solutions, such as marine engines, navigation systems, propulsion systems, or safety equipment.
   
2. Technical Presentations:Conduct demonstrations or presentations to showcase the technical aspects and benefits of marine products or services.
   
3. Sales and Business Development:Identify and pursue new sales opportunities within the marine sector, including shipyards, fleet operators, and marine contractors.
   Develop and maintain strong relationships with existing clients to encourage repeat business.
   
4. Proposal Development:Prepare technical bids, proposals, and quotations tailored to the marine industry.
   
5. Market Research:Stay updated on industry trends, including emerging marine technologies, regulations, and competitor offerings.
   
6. Technical Support:Provide pre-sales and post-sales technical assistance, troubleshooting, and guidance to clients.
   
7. Collaboration:Work closely with the engineering and production teams to ensure the feasibility and customization of solutions.
   Coordinate with after-sales service teams to ensure client satisfaction.
   
8. Regulatory Compliance:Ensure that proposed solutions comply with international maritime regulations, such as IMO (International Maritime Organization) standards.
   

Preferred Experience:

• Experience in the marine industry or related sectors such as offshore, shipbuilding, or marine services.
• Knowledge of specific marine equipment (e.g., propulsion systems, navigation equipment, or ballast water treatment systems).

Required Skills and Qualifications:

• Educational Background:Bachelor's degree
  
• Technical Knowledge:In-depth understanding of marine systems, equipment, and technologies.
  Familiarity with international maritime regulations and standards.
  
• Sales Expertise:Proven ability in B2B sales, negotiation, and closing deals within the marine sector.
  
• Communication Skills:Ability to explain complex marine technical concepts to both technical and non-technical stakeholders.
  
• Problem-Solving Skills:Strong analytical abilities to assess client challenges and provide innovative solutions.
  
• Teamwork and Collaboration:Ability to work with diverse teams, including engineering, operations, and after-sales service teams.
  

Role Responsibilities

• Responsible for the running of small projects. Researches, develops, designs and assumes responsibility for coordination and monitoring of engineering project services for Mechanical installations, systems, equipment, facilities etc.
• Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes
• Surveys tests and reports on existing mechanical installations
• Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements
• Represents Company at technical meetings with customers, professional teams and contractors teams
• Preparation of specification modifications (word or excel)
• Ensure engineering calculations and drawings meet required robust industry and legal standards
• According to the seniority, responsible for validation of Intermediate & Graduate Engineer input into designs

• Licensed or degree qualified or equivalent experience and have sufficient experience with international Consulting Engineering.
• Working towards or have achieved MCIBSE/MIEE/Professional/Chartered Engineer or equivalent status
• Experience of specification design/drawing for at least one building type
• Sound knowledge of key Health and Safety issues and legislation
• Knowledge of MS Office apple excel etc
• Ability to use IT based calculation and spreadsheet software
• Good understanding of BS SC standards and international design codes and standards
• Ability to prioritise own workload
• Ability to work to deadlines
• Act in an ethical manner and follows the principles of the Ethics Charter and Ethics in Practice Guidelines
• Background in consulting or construction preferred.
• Good understanding of international working and business operations of a global consultancy.
• Act in an ethical manner and follow the principles of the Ethics Charter and Ethics in Practice Guidelines of the Group

RED an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients.

We now seek an experienced Graduate Engineer to be based in our Singapore office to inspire others. You will have the ability to run small and large sized projects, undertake a client facing role in the development, design, and co-ordination of engineering projects You will have experience in the delivery of data centres along with other sector experience including commercial, hotel, retail, and hotel design desirable.

Your excellent communication and interpersonal skills, both with colleagues and clients, and experience working on innovative projects with leading client organisations, and contractors will equip you to take a future pro-active role in forging client relationships of our sector portfolio.

You will possess good commercial awareness, in addition to having robust technical knowledge relevant to building services design, and capable of incorporating those technologies into the hotel / hospitality and leisure sector. The position will ideally suit someone who is currently working in building service consultancy and is prepared to work ‘hands on’.

Electrical Engineer

Job Description

• Responsible for the running of small projects. Researches, develops, designs and assumes responsibility for coordination and monitoring of engineering project services for Mechanical or Electrical installations, systems, equipment, facilities etc.
• Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes
• Surveys tests and reports on existing electrical/mechanical installations
• Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements
• Represents Company at technical meetings with customers, professional teams and contractors teams
• Preparation of specification modifications (word or excel)
• Ensure engineering calculations and drawings meet required robust industry and legal standards
• Responsible for validation of Intermediate & Graduate Engineer input into designs

Experiences / Qualifications

• Licensed or degree qualified or equivalent experience and have sufficient experience with international Consulting Engineering.
• Working towards or have achieved MCIBSE/MIEE/Professional/Chartered Engineer or equivalent status
• Experience of specification design/drawing for at least one building type
• Sound knowledge of key Health and Safety issues and legislation
• Knowledge of MS Office apple excel etc
• Ability to use IT based calculation and spreadsheet software
• Good understanding of BS SC standards and international design codes and standards
• Ability to prioritise own workload
• Ability to work to deadlines
• Managerial Skills
• Act in an ethical manner and follows the principles of the Ethics Charter and Ethics in Practice Guidelines

If you think you have what it takes to join an award winning team and help RED continue its exciting journey, we want to hear from you!

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Mon to Fri 8.30am - 5.30pm

Objectives of the position:

This role is for the validation of Customer technical requirements by means of inspection of In-coming goods and release lots in SAP with defined usage decisions. Testing of ISIR samples (type test) for product approval process (power, control & data cable) with compliance to company standards and verify compliance to the international cable standards e.g. EN / IEC requirements. Understanding of each testing standards and be able to communicate the requirements to respective parties including suppliers. Establish test specification to be followed by suppliers. To be able to operate all laboratory equipment in the process of cable type testing. Keep track of product approvals and Company's approved suppliers’ performance monitoring to ensure continuous product compliance to the intended specification. Corrective and preventive action process with supplier with CAR logging and follow-up for effective closure of complaints and issues related to product quality.

Knowledge in product testing and certification will be an added advantage.

Key Responsibilities:

1. Validate product quality conformance by conducting In-coming inspection and type testing for cable & accessories, include updating into SAP.

2. To be able to operate Laboratory test equipment for cable testing and accessories inspection

3. Understand international cable testing standards and inspection requirements with compliance to internal ISO procedures. Prepare test specification with detailed inspection requirement to be followed by the supplier.

4. Prepare and issue Customer test reports, certificates & COC

5. Track supplier quality by means of in-coming inspection or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined.

6. To generate supplier CAR and track for corrective action and effective closure of CARs by liaising with the supplier.

7. Liaising with relevant departments including suppliers to effectively close the CAR issued for Customer complaints or CAR’s which arise from internal findings (Z2 & Z8).

8. Maintain inspection records in SAP, determine skip lot and setup inspection requirements in SAP.

9. Assist Customer’s Technical enquiries e.g. Customer letter, RoHS, REACH & CE

10. Understand and comply with relevant ISO procedures, work instructions and corporate directives

11. Assist in other day to day activities related to QA department as assigned by superior.

12. Contribute to achieving company, department and personal KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification.

▪ Knowledge in ISO 9001:2015 QMS standard will be added advantage.

▪ To be able to operate lab equipment e.g. calliper, visual scope, resistance checker, High voltage tester etc.

▪ Prior experience in SAP system and knowledge of cable product testing is an added advantage

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Mon to Fri 8.30am - 5.30pm

This position will be based in Singapore , reporting to procurement manager .

Expected to use their specialized knowledge to maintain an efficient procurement system to supply cost effective materials and services to support the company’s operations.

Job Responsibilities

Procurement Operations and Data Maintenance

• Support the procurement end to end function and other relevant departments and communicate any supply problems which may impact on business operations. Act as an interface between suppliers and relevant departments on purchasing processes and new projects and activities.

• Maintain system integrity of supplier’s info in the ERP system, such as items suppliers connect, purchasing agreements and supplier basic data like MOQ, order multiple, purchasers responsible and supplier maintenance.

Sourcing

• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost down, new programs and improvement opportunities or mitigate the risk.

• Create and review opportunities on alternative materials and or suppliers to meet the business unit objectives in procurement activities and deliver best values and business savings.

• Collaborating with quality team to understand company/s needs as well as work with our existing/new suppliers to determine company strategic alignment.

SNOP

• Understand the trend of raw material / feedstock related, update the information to commercial team, provide analysis on costs, new and cost savings activities. Develop strong partnership with suppliers.

• Monitor market trends, competitor strategies and market suppliers, provide analysis on costs, new and existing and review cost to achieve savings. Establish r/s with suppliers to leverage the needs in term on tight supply situation as well as to be ahead of the market requirement.

• Contribute and communicate the impact on Procurement activities to new business initiatives and projects. Involve in Global procurement project activities.

Vendor Management

• Assess and evaluate supplier’s performance reviews, compiling data relating to supplier performance to enable evaluation.

• To audit supplier supply capability and quality standard when required. Maintain proper documentation in accordance with ISO procedures.

Job Requirements:

• Degree Holders with at least 5 years of working experience in end to end procurement related field in manufacturing environment

• At least 5 year(s) of working experience in related field preferably in petrochemical or polymers related industry

• Possess strong sourcing and negotiation skills.

• Accountable team worker, proactive, problem solving and analytical abilities.

• Strong interpersonal and communication skills to work productively and collaboratively with multi-functional teams to achieve business goals.

• Candidates with good experience in petrochemical raw material commodity price trend analysis will be at advantage

• Familiar with SnOP process would be added point

• This position required to manage overseas vendor from China

Job Description:

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company's business gets maximum benefit from IT systems

• Perform system changes and developments to any of company's systems and applications to agreed standards and timescales.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting Group Digital projects/initiatives

• Liaise with external support organisations to ensure their service meets company's business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Manage incidents and requests from customers.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

QUALIFICATIONS AND EXPERIENCE

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

PREFERRED SKILLS

• Strong interpersonal, communication and presentation skills.

• Must be analytical, self-driven and proactive in keeping up with new technologies and attention to details.

• Independent worker with initiatives, resourceful, positive attitude, friendly deposition, good team player and able to deliver results within tight deadlines.

• Experience of project management tools and techniques to assist in major Information Technology implementation projects.

• Some on-call or after hours work may be required