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Great ideas do not discriminate, and anyone can have them. Given the right protection and support, a great idea can become a powerful brand, a transformative technology, an innovative process or design, or even a song or story that moves one’s soul. Housing Singapore’s largest community of intellectual property (IP) experts, IPOS understands better than anyone how important it is to protect ideas and creations for now and for the future. We leverage our deep technical, legal and business expertise to help innovative enterprises grow, through their intangible assets, including IP, from Singapore, through Singapore. We catalyse the ideas of today, into the assets of tomorrow.

Job Responsibilities

As a member of the Strategic Planning and Policy team, you will be involved in charting our national direction and strategy to develop Singapore as a global hub for intangible assets and IP. You will be directly involved in Singapore’s efforts to formulate and implement policies and initiatives that will support our creators, innovators and enterprises in using their intangible assets for growth. In your role, you will have the opportunity to work closely with local and international stakeholders, including government and innovation agencies, IP practitioners, innovators and enterprises.

Specifically, your role will involve the following:

• Shaping organisational directions and outcomes together with senior management and other departments, including through policy, data and economic studies;
• Engaging with local and international partners to formulate and implement initiatives to help enterprises use their intangible assets and IP for growth; and
• Supporting the department in a variety of tasks, including organising and coordinating meetings, stakeholder engagements, and data analytics and visualisation.

Please write to us if you:

• Are looking for opportunities to obtain experience and knowledge in innovation and IP.
• Enjoy working with a wide range of internal and external stakeholders, including enterprises, industry practitioners and economic agencies.
• Have experience in data and/or statistical analysis.
• Possess strong communication skills, and the capacity to generate new ideas and derive practical solutions.

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• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Manage a team of property officers and technicians on daily works carried out in few shopping malls and overseeing their daily operations.
• Liaise with and supervise contractors, recommend and implement improvement works, attend to feedback, complaints and services requested by the clients.
• Handle matters relating to tenancy and lease management, advertising and promotions management etc.
• Prepare and submit management reports to the Client.

Requirements:

• Degree in Real Estate Business/Facilities Management /Project and Facilities Management /Engineering or equivalent
• Minimum 2 years of relevant experience in leading a team in managing commercial properties/retail mall.
• Possess Fire Safety Manager certification
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Good communication and interpersonal skills

Working Hours: Mon - Fri (8.30am-6pm)

Working location: Woodlands

Salary: Up to $6,000 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

This is a fantastic opportunity to join our team as a Senior HR Partner supporting our renowned Project & Development Services team in APAC. Obtain incredible exposure working for an evolving global business.

The role will ensure interpretation, alignment, and execution of the People Strategy and at the same time will deliver and promote best practice and operational excellence of HR across the business.

You will act as an advocate of the wider function and leverage our Centres of Excellence and Business Services teams to meet strategic HR needs of the business.

A snapshot of the role

• Serve as a trusted strategic partner to the leadership teams of the regional business lines.
• Drive the talent lifecycle by implementing and overseeing centre-led programs, ensuring successful implementation in different geographies and talent segments.
• Connect the talent strategy with the strategic priorities of the business, utilizing data analytics and insights to measure success.
• Act as a key member of the business lines' leadership teams, providing HR expertise and insights.
• Ensure globally inclusive People programs, policies, and processes, considering local culture, language, and statutory requirements. Partner with in-country HR teams and navigate a highly matrixed HR organization to implement and deliver the programs.
• Drive transformational programs across multiple geographies to enable profitable business growth.
• Develop and nurture the leadership pipeline, including identifying and grooming executive-level successors for leadership talent and future pipelines.
• Forge relationships with senior leaders and top talent, supporting ongoing talent conversations with executive leadership about capabilities, aspirations, and development opportunities.
• Maximize awareness of opportunities and available talent across global geographies.
• Collaborate with leadership to ensure people aspects are at the core of strategic transformation initiatives.
• Lead the annual compensation process, driving continuous improvements and ensuring alignment with business goals and objectives.
• Support enterprise-wide incentive initiatives and implement change management plans tailored to the specific needs of the business lines and local geographies.
• Collaborate with Talent Acquisition to deliver top-quality recruitment services to our leaders and clients.
• Champion JLL values, culture, and leadership behaviours, embedding them in our people practices.
• Be flexible and adaptable in a changing business environment, actively anticipating and shifting HR priorities to meet acute business needs.

Before you apply it’s worth knowing what we are looking for:

Tertiary qualifications couple with demonstrated experience in HR, with a focus on strategic HR business partnering is essential. The ability to formulate HR strategy to support business growth and provide high quality service to the business in a changing environment will ensure you succeed in this fabulous opportunity.

Other Requirements:

• Demonstrated experience in working across and coaching HR teams in different geographies.
• Strong knowledge of the full HR lifecycle, including talent acquisition, performance management, talent development, and compensation.
• Experience working in a highly matrixed organization, with the ability to navigate complex structures.
• Proven ability to drive transformational change initiatives across diverse geographies.
• Exceptional communication and influencing skills, with the ability to build relationships and establish credibility with senior leaders.
• Strong analytical and data-driven mindset, with the ability to translate insights into actionable recommendations.
• Familiarity with local employment laws and regulations across different geographies.

If you are a strategic and forward-thinking HR professional who thrives in a complex and dynamic environment, and if you are passionate about driving the growth and success of the organization through effective people strategies, we would love to hear from you. Join our team and make an impact by leveraging your HR expertise to support our business and drive our people practices forward.

Systems Used:

• Workday
• Microsoft Suite
• Tableau
• PeopleSoft
• Generative AI as users

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognising your contributions, investing in your well-being and providing competitive benefits and pay.

Location:

On-site –Singapore

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Key responsibilities include, but not limited to:

• In partnership with Head of Energy & Infrastructure | APAC, develop and execute a strategic business plan to grow a sustainable and profitable business in Asia Pacific
• You will be a subject matter expert on the current capital flow within the infrastructure and renewables sector in the region. You will have, build and maintain strong relationships with key industry developers, operators and investors and position JLL as the partner of choice.
• You will be a subject matter expert in the regional renewable market sector with ability to provide strategic advice to clients on current market conditions and outlook as they relate to clients activities or investment considerations.
• Identify and lead the due diligence process for potential acquisition and disposal of energy and infrastructure assets across the region.
• Through your extensive network, and JLL’s existing client base, you will be focused on originating capital raising for large infrastructure and renewable deals and deliver transaction opportunities across the regional market.
• You will be an inspirational leader, driving a change agenda in support of the APAC Capital Markets Strategic business plan, as JLL broadens its revenue stream in the infrastructure and renewables industry.
• Leverage existing JLL client relationships by introducing new infrastructure and renewable opportunities and lead origination activities and on-boarding of new core infrastructure clients across the region.
• Originate and execute opportunities for debt and equity-raising, transaction/M&A, and advisory assignments that will position JLL as the preferred partner across the APAC region for large infrastructure and renewable deals.
• Have a deep understanding of the infrastructure financing landscape across APAC and assist with sourcing of domestic and international funding for infrastructure and renewable deals.
• Utilize JLL’s research capability and lead the production of infrastructure and renewables thought leadership marketing materials for the regional market.
• Attract, onboard and develop market leading talent from within infrastructure and renewable sector.
• Source M&A and partnership opportunities to further enhance growth of the Energy and Infrastructure business at JLL.
• Develop new ideas to enhance and add value to current JLL services.
• Leverage JLL's wider sustainability and ESG practices.
• Develop personal skills in a way that benefits your career progression, and the services offered by the firm.

Key skills and Attributes:

• Strong communication skills, resilient, energetic and growth oriented with the ability to credibly interact with existing and potential clients.
• Established networks across the APAC market and be seen as an industry leader across the infrastructure and renewables sector.
• Be highly regarded by your existing clients, your industry peers and colleagues.
• Passionate about the opportunity to contribute to the build out of a high performing E&I team in Singapore as a key market within Asia Pacific
• Value an open, supportive and collaborative approach to work, both with the E&I Singaporean team, with the regional and global E&I team as well as across the capital markets businesses and other JLL business lines.
• Be excited by the opportunity to work in a flat structured/entrepreneurial environment
• Value continuous learning and improvement regarding both industry knowledge, personal and interpersonal skills for yourself and the team.
• Continually seek to handle more complex and independent deals and responsibilities in order to grow the APAC E&I business.
• Assist in recruitment and motivation of a diverse team from market leading talent.

Ideal Experience

• 10+ years’ experience in infrastructure capital advisory (across strategic and financing advisory/arranging) with exposure to the above responsibilities and target sectors.
• Proven track record in investment sales and /or M&A across the energy and infrastructure sector within the APAC market.
• Experience in developing high performing team environments

• Experience Improvement: Contribute to the design and implementation of various employee experience programs, creating engaging communication materials and strategies to uplift employee experience.
• Community Platform Development: Support the creation and growth of an employee engagement and community platform, fostering connection and collaboration.
• Innovative Solutions: Utilize Agile and Design Thinking methodologies to develop people-centered solutions that will improve the employee experience.
• Project Management: Lead and run various projects and initiatives, coordinating between stakeholders, product owners and vendors, including technology deployment and development where relevant.
• Cross Functional Collaboration: Partner across unit or departments to deliver impactful employee experience initiatives, contributing to planning, resource allocation, and program success.
• Learning & Development: Actively participate in new learning initiatives, promoting a culture of continuous self-improvement.

Workplace Coordinator

Work Dynamics - Integrated Facilities Management

The Workplace Coordinator is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service within a select portfolio of properties. The Workplace Experience Coordinator will be expected to increase the level of engagement and partnership between JLL, service partners and our clients to provide superior service delivery while enhancing their individual personal and professional skills. This client facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality focused workplace environment.

Job Responsibilities

• Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guests
• Execute experience services in a manner consistent with the SLA’s, standard processes, professional brand image and compliant with applicable local laws, rules, and regulations
• Conduct routine walkthroughs and assessments of the soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the Client
• Support data collection, analysis and reporting to ensure alignment with the Clients’ goals and objectives
• Strive to continually improve experience service performance
• Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives

Ensuring Exceptional Service

• Works collaboratively within the account team in the delivery of Experience Services across all business lines (Facility Management, Engineering, Transactions, Projects, etc.)
• Assists with third party vendor relationships and service partners to provide maximum service delivery
• Intuitive service delivery, anticipating needs or concerns exceeding Client expectations
• Builds meaningful lasting relationships with Client employees and guests, carrying calling and culture cards
• Visibly engaged and well known in the workplace; spends a minimum of two hours per day welcoming employees in the reception or employee entrances and also walking floors to ensure Workspaces (offices, desk, conference rooms, mailroom, pantries, etc.) are stocked and maintained
• Receives and responds to all requests or issues within one day of receipt, including a personal follow up to Client employees to ensure questions / requests are answered ·
• Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to Client’s operations occur
• Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficiencies
• Assistance and flexibility with Client events as needed to ensure flawless delivery
• Serve as training center event concierge and manage conference room bookings including resolution of scheduling conflicts
• Provide administrative and operational excellence for soft services
• Perform additional job duties, as requested

Qualifications

• Diploma Holder
• 1-3 years minimum prior relevant experience in hospitality, facility / property management, operations and/or knowledge of commercial real estate, preferred
• Exceptional customer service skills and professionalism with a passion for hospitality
• Ability to manage multiple priorities and deliver results in a fast-paced environment
• Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service
• Ability to work independently – strong prioritization and time management skills
• Ability to work with diverse teams – lead and/or follow; respectful, cooperative, accountable
• Excellent verbal and written communication skills with the ability to communicate professionally
• Excellent organizational skills and process management
• Ability to adapt to new devices, technology, and applications Proficient skills in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote)

Workplace Experience Manager

Work Dynamics - Integrated Facilities Management

Location: Jurong

Job Description

• To be the professional face and go-to person for all engagement activities to build communities at the office;
• To be the pinnacle of customer and employee service excellence, to go above and beyond, take action and create experiences that are joyful and lasting, that creating consistent and sustainable value for our clients, customers and colleagues holistically.
• Lead by example to instil a culture of engagement and empathy in the team
• Create and sustain start-up culture with the team, to never be satisfied with the status quo, seeking out new and innovative ways to engage by bringing joyful experiences and lasting impressions for fellow colleagues.
• Understand the Clients' culture, purpose and values to be able to link it back to the way work is executed to ensure the best delivery with customer/employee-centricity in mind.
• The ideal candidate should be someone who is able to unite a community to create a buzz in the workplace, to ensure there is workspace activation and activities that engage and cause our colleagues to come together to get to know one another a build a tight knit community at the office.

Duties

• Contribute to the formation and refinement of workplace experience strategy, which includes leading the implementation to delivery.
• Organize and execute workplace experience events with measurement so ESAT for every activity planned.
• Collaborate with internal /external stakeholders and vendor to implement and operationalize community building products / services
• Advocate and implement digitalization of workplace experience processes including CRE Services (Facilities reporting, Meeting room booking, Car park application etc.)
• Lead and operationalize execution of agile and Design Thinking/Human centered design methodology
• Adopt the Clients' 4D methodology in journey mapping for site operations, e.g. conduct experiments, service blueprints, value maps, sustainable operations, operational improvements and streamline efficiencies etc.
• Able to do simple poster or onsite communications materials.
• Plan, film and edit videos/communications materials (work with vendor partners for complex videography)

EXES Support

• Pro-actively manage users' expectations for employee and experiences and services and ensuring transparency and also a strong alignment with employee needs.
• Drive the employee experiences and services to ensure a welcoming, engaging, and safe working environment.

Mobilisation Management:

• Lead and manage multiple Procurement Mobilisation activities for new accounts or extension to existing accounts.
• Define a solution-focused approach including understanding client and Mobilisation requirements and adapting or develop tools to meet these needs.
• Manage and ensure the Procurement processes are in accordance with the principles of JLL policy, Mobilisation Process Framework and vendor contract obligation.
• Plan, develop and own the project timelines, critical mobilisation tasks and objectives.
• Manage the procurement timelines are being align with Regional Mobilisation lead and client.
• Lead, communicate and manage a seamless mobilisation for the transfer of responsibility management of changes for vendor services from client service providers to JLL

Supply Chain.

• Mobilise and manage country procurement resource to execute client mobilisation.
• Own and lead projects calls with all stakeholders, including circulation of minutes of meeting and drive closure on open action items.
• Review and analyse on existing client vendor contracts and propose cost saving initiative.
• Preparing vendor’s KPI and as needed, draw down from client MSA.
• Prequalifying, monitoring and controlling vendors who can deliver on time and live up to JLL quality standards in the most cost efficient manner and match client contract requirement
• Lead contract saving deliverables: Collaborate with Country Operation and Procurement to deliver opportunity for the Account.
• Identify, develop and enhance vendor management programmes, tools and best practices to facilitate effective project coordination, resources planning and execution.
• Engage in direct pricing negotiation with service providers.
• Provide recommendation to resolve any vendor pricing issues that may arise.
• Facilitate conflict resolution and take ownership for business case accountability and lead regional implementation for project and vendor spend categories.
• Maintain a central database of all projects including Mobilisation and Optimisation.
• Identify and recruit account-dedicated sourcing team.
• Perform other duties as assigned by the management.

Stakeholder management:

• Establish rapport and communicating channels with various stakeholders.
• Be the lead client contact relating to outsourced services, champion in updating Procurement Mobilisation resolving, escalate and resolve anticipated issues.
• Manage client expectations related to service providers and project timeline.
• Be the Procurement advisor to the internal stakeholder (account/site teams and business).
• Collaborate with other functions workstream lead as required. I.e. Legal, Finance, Engineering & Operations and Human Resources to establish an all rounded compliance that impact service providers.

Job Overview: We are seeking an experienced and dynamic Manager of Research & Consultancy to join our research team and drive innovative solutions for our clients. The successful candidate will oversee complex research projects, develop strategic partnerships, and contribute to the growth of our consultancy practice.

Key Responsibilities

1) Strategic Leadership:

• Assist the Department Head in developing and implementing the Singapore Capital Markets research strategy that is aligned with organisational goals
• Identify emerging trends and opportunities in the Singapore capital market to inform research direction

2) Project Management:

• Manage the Singapore Capital Markets database
• Ensure timely and meticulous updating of deals and integration with JLL’s global database platformIdentify and analyse investment trends including capital flows and profiles of buyers and sellers
• Oversee multiple high-value research projects simultaneously
• Ensure timely delivery of high-quality research outputs and client deliverables

3) Team relationship and management:

• Collaborate with a team of local and regional researchers and consultants
• Foster a culture of innovation, collaboration, and continuous improvement

4) Client Relationship Management:

• Build and maintain strong client relationships
• Support JLL’s internal and external clients on their business needs/requests
• Act as the primary point of contact for the Singapore capital market research

5) Business Development:

• Maintain the Singapore property investment market slides (quarterly basis) to support the larger Singapore business
• Support media enquiries/press releases on the Singapore property investment market
• Identify and pursue new business opportunities
• Contribute to proposal development and pitch presentations

6) Thought Leadership:

• Produce and present research findings at industry conferences and events
• Author, independently or jointly, white papers, occasional market commentary including blogs to profile the Singapore capital market business

7) Methodology and Quality Control:

• Ensure the use of robust research methodologies across all projects
• Implement and maintain quality control processes

8) Financial Management:

• Meet or exceed revenue targets for the research & consultancy

Qualifications:

• Bachelor’s degree in a relevant field (e.g., Business, Economics, Data Science, Real Estate)
• 3-5 years of experience in research consultancy
• Proven track record of managing large-scale research projects and teams
• Strong analytical and problem-solving skills
• Excellent communication and presentation abilities
• Deep understanding of research methodologies and best practices
• Demonstrated ability to build and maintain client relationships
• Experience in business development and proposal writing
• Proactive, Detail-Oriented, and Professional / Excellent work ethic,
• A willingness and desire to take a leadership role
• Proficiency in Microsoft Office, including MS Word, MS PowerPoint, and MS Excel

Skills:

• Strategic thinking and planning
• Team management
• Project management
• Client relationship management
• Data analysis and interpretation
• Advanced proficiency in research tools and software
• Strong writing and editing skills
• Financial acumen

This job description outlines the key aspects of the Manager of Research & Consultancy role. It can be tailored further based on the specific needs of the organization, industry focus, or any particular emphasis desired for the position.

Workplace Coordinator

Work Dynamics - Integrated Facilities Management

The Workplace Coordinator is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service within a select portfolio of properties. The Workplace Experience Coordinator will be expected to increase the level of engagement and partnership between JLL, service partners and our clients to provide superior service delivery while enhancing their individual personal and professional skills. This client facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality focused workplace environment.

Job Responsibilities

• Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guests
• Execute experience services in a manner consistent with the SLA’s, standard processes, professional brand image and compliant with applicable local laws, rules, and regulations
• Conduct routine walkthroughs and assessments of the soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the Client
• Support data collection, analysis and reporting to ensure alignment with the Clients’ goals and objectives
• Strive to continually improve experience service performance
• Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives

Ensuring Exceptional Service

• Works collaboratively within the account team in the delivery of Experience Services across all business lines (Facility Management, Engineering, Transactions, Projects, etc.)
• Assists with third party vendor relationships and service partners to provide maximum service delivery
• Intuitive service delivery, anticipating needs or concerns exceeding Client expectations
• Builds meaningful lasting relationships with Client employees and guests, carrying calling and culture cards
• Visibly engaged and well known in the workplace; spends a minimum of two hours per day welcoming employees in the reception or employee entrances and also walking floors to ensure Workspaces (offices, desk, conference rooms, mailroom, pantries, etc.) are stocked and maintained
• Receives and responds to all requests or issues within one day of receipt, including a personal follow up to Client employees to ensure questions / requests are answered ·
• Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to Client’s operations occur
• Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficiencies
• Assistance and flexibility with Client events as needed to ensure flawless delivery
• Serve as training center event concierge and manage conference room bookings including resolution of scheduling conflicts
• Provide administrative and operational excellence for soft services
• Perform additional job duties, as requested

Qualifications

• Diploma Holder
• 1-3 years minimum prior relevant experience in hospitality, facility / property management, operations and/or knowledge of commercial real estate, preferred
• Exceptional customer service skills and professionalism with a passion for hospitality
• Ability to manage multiple priorities and deliver results in a fast-paced environment
• Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service
• Ability to work independently – strong prioritization and time management skills
• Ability to work with diverse teams – lead and/or follow; respectful, cooperative, accountable
• Excellent verbal and written communication skills with the ability to communicate professionally
• Excellent organizational skills and process management
• Ability to adapt to new devices, technology, and applications Proficient skills in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, OneNote)

PDS (Project & Development Services) Technical Solutions Lead, APAC Strategic:

Job Profile

The PDS Technical Solutions Lead, APAC is responsible for leading solutions development for all global/regional PDS RFPs or multi-X RFPs with substantial PDS scope & opportunity. They work closely with the regional PDS sales team, PDS SMEs and APAC Sales Head to secure new accounts for APAC.

• Grow win-rate (go/no-go, solutioning and closing) for MSAs and Account clients across APAC
• Develop creative solutions by deeply understanding client needs, leveraging the JLL platform, and thinking beyond the standard
• Build deep understanding of JLL capabilities across APAC and globally to apply this knowledge while solutioning Operational:
• Develop a thorough understanding of PDS’ capabilities & licenses across APAC
• Develop a thorough understanding of differences in definitions of service types (Principal, Managing Contractor, etc) across US, EMEA and APAC
• Prospect and engage with clients to position PDS ‘front-of-line’ for upcoming opportunities
• Collaborate internally with Accounts, PDS & WPM/IFM, Consulting, Research & Technology to be able to build best solutions for clients using the full width and depth of the JLL platform

Coordinate with the wider sales community to synergize for common pursuits Tactical:

• Track and stay well versed with market/industry trends and technologies (design, materials, construction tech & tools, etc)
• Participate in relevant events/organizations (new products, technologies, etc)
• Build strong relationships with decisionmakers and influencers Experience
• Direct client facing experience leading pursuits
• Hands on experience working across multiple countries in APAC (preferable)
• Strong working knowledge of Project and/or Construction Management
• 5+ years of sales or account management experience in APAC with a multi-national CM, PM or Design firm
• 15+ years total minimum work experience
• Professional qualification in project / construction management or design or equivalent is preferred and a plus Skills
• Has strong capability in both written, verbal & “visual” communication and is able to articulate well across all grades of stakeholders especially during in-person/virtual interactions
• Has strong solutioning capability (ability to translate conversations to build technical solutions)
• Must be highly analytical & organized
• Has strong knowledge of and experience working with Power Point and is a an experienced and capable presenter Attributes (Behavioural)
• Client Centric – keeps client interests paramount at all times
• Process Oriented – proficiently manages data & information in a continued manner
• Flexible & Open – open to change, has learning agility and is intellectually curious
• Connector – can bring together various constituents across the organization to help drive client solutions
• Results Oriented – gravitas to persuade, build confidence to obtain results

Key responsibilities include, but not limited to:

• In partnership with Head of Energy & Infrastructure | APAC, develop and execute a strategic business plan to grow a sustainable and profitable business in Asia Pacific
• You will be a subject matter expert on the current capital flow within the infrastructure and renewables sector in the region. You will have, build and maintain strong relationships with key industry developers, operators and investors and position JLL as the partner of choice.
• You will be a subject matter expert in the regional renewable market sector with ability to provide strategic advice to clients on current market conditions and outlook as they relate to clients activities or investment considerations.
• Identify and lead the due diligence process for potential acquisition and disposal of energy and infrastructure assets across the region.
• Through your extensive network, and JLL’s existing client base, you will be focused on originating capital raising for large infrastructure and renewable deals and deliver transaction opportunities across the regional market.
• You will be an inspirational leader, driving a change agenda in support of the APAC Capital Markets Strategic business plan, as JLL broadens its revenue stream in the infrastructure and renewables industry.
• Leverage existing JLL client relationships by introducing new infrastructure and renewable opportunities and lead origination activities and on-boarding of new core infrastructure clients across the region.
• Originate and execute opportunities for debt and equity-raising, transaction/M&A, and advisory assignments that will position JLL as the preferred partner across the APAC region for large infrastructure and renewable deals.
• Have a deep understanding of the infrastructure financing landscape across APAC and assist with sourcing of domestic and international funding for infrastructure and renewable deals.
• Utilize JLL’s research capability and lead the production of infrastructure and renewables thought leadership marketing materials for the regional market.
• Attract, onboard and develop market leading talent from within infrastructure and renewable sector.
• Source M&A and partnership opportunities to further enhance growth of the Energy and Infrastructure business at JLL.
• Develop new ideas to enhance and add value to current JLL services.
• Leverage JLL's wider sustainability and ESG practices.
• Develop personal skills in a way that benefits your career progression, and the services offered by the firm.

Key skills and Attributes:

• Strong communication skills, resilient, energetic and growth oriented with the ability to credibly interact with existing and potential clients.
• Established networks across the APAC market and be seen as an industry leader across the infrastructure and renewables sector.
• Be highly regarded by your existing clients, your industry peers and colleagues.
• Passionate about the opportunity to contribute to the build out of a high performing E&I team in Singapore as a key market within Asia Pacific
• Value an open, supportive and collaborative approach to work, both with the E&I Singaporean team, with the regional and global E&I team as well as across the capital markets businesses and other JLL business lines.
• Be excited by the opportunity to work in a flat structured/entrepreneurial environment
• Value continuous learning and improvement regarding both industry knowledge, personal and interpersonal skills for yourself and the team.
• Continually seek to handle more complex and independent deals and responsibilities in order to grow the APAC E&I business.
• Assist in recruitment and motivation of a diverse team from market leading talent.

Ideal Experience

• 10+ years’ experience in infrastructure capital advisory (across strategic and financing advisory/arranging) with exposure to the above responsibilities and target sectors.
• Proven track record in investment sales and /or M&A across the energy and infrastructure sector within the APAC market.
• Experience in developing high performing team environments

Key Responsibilities:

• Collaborate with Directors and Managers to advise clients on various mandates within leading renewable energy, storage and infrastructure projects.
• Develop and enhance in-house financial models and undertake valuation tasks.
• Conduct comprehensive research on market growth, technological advancements, and policy developments.
• Create key client deliverables and pitch materials, grounding your work in thorough analysis.
• Participate in client and investor meetings, assisting with business development activities.
• Produce thought leadership content and sector insights, while researching new projects and markets.
• Assist in the utilization of existing JLL AI tools to generate effective data management and predictive tools for market and client insights
• Contribute to the growth of the Energy and Infrastructure team by handling diverse internal tasks.

Qualifications:

• Minimum of two years of professional experience, ideally in a corporate finance team active in either sell or buy side activities.
• Degree focused on Accounting/Finance or Renewable Energy (Technology or Policy).
• Positive mindset and eagerness to learn and develop within the renewable energy or financial services sectors.
• Strong analytical skills and the ability to address qualitative and quantitative challenges confidently.
• Proven experience in developing and analyzing corporate finance, valuation of financing advisory models in Excel.
• Proficiency in Microsoft Office suite for producing high-quality documents.
• Excellent interpersonal and communication skills, with a passion for contributing to a high performance team environment.
• Excited and motivated by the opportunity to join a new and dynamic team focused on the regional energy transition.

Why JLL? Join us at the forefront of the green energy revolution. You'll have the opportunity to be a part of a new team within the established JLL Capital Markets division, working on impactful M&A deals, capital raising for pioneering projects, and provide essential financial insights—shaping the future of energy in the Asia Pacific region. Embrace this rewarding journey where your skills and passion can drive real change

Facilities Coordinator - Safe Permit & Operations

Work Dynamics - Integrated Facilities Management

Leading Global Technology company

DUTIES & RESPONSIBILITIES

The FC must be able to offer assistance to all staff at this site. The expression “Going above and beyond” is a normal operating standard for this position. The FC will perform any other tasks that may be assigned to them which is related but not exclusive to customer service, hospitality and experience, finance and admin, project coordination, the broad spectrum of facilities & building management and operations (hard and soft services, transport and waste management, etc), space planning, event management and any others that may fall within the scope mentioned.

Create and provide memorable and exceptional experience for all clients, internal and external, in the client office:

• Ensure messaging is consistent and in line with directions given by the Supervisor.
• Respond to client inquiries and concerns promptly and with courtesy and enthusiasm.
• Build relationships by engaging clients in authentic, personable conversations.
• Create WOW experiences by anticipating client needs and seizing the moment; acting on them before being requested.
• Provide a positive environment where things get done.
• Take ownership of customer issues and proactively seek to resolve them quickly.
• Provide end to end service; take responsibility and accountability.

Provide exceptional communication to clients:

• Communicate effectively and correctly.
• Respond, follow up and close – both via email and in person in a timely manner.
• Maintain current/up to date knowledge of the building and office procedures and client/guest-related information including, but not limited to:
• Information about the history of the office location, and the office design concept.
• Information on the facilities of the building, in the office, and of the general area.
• Vendor Management
• Emergency response procedure and incident reporting.

Safe Permit

• Manage the Safe Permit Portal: - Oversee and maintain the Safe Permit portal, ensuring smooth operations and user accessibility.
• Manage end-to-end Safe Permit Submission - Review submitted permit
• Handle the registration process for vendors
• Conduct Training:- Provide training sessions to external vendors and other stakeholders on Safe Permit procedures and protocols.
• Compliance: - Ensure adherence to Safe Permit protocols and EHS (Environmental, Health, and Safety) regulations.
• Familiar with risk assessment and method statements.

Patrol and check the office for cleanliness issues, safety (and security) hazards and document any irregularities:

• Be the eyes and ears of the EHSS and soft services/hard services/ operations team. Maintain the general presentation of the office by appropriately notifying departments/owners responsible for the maintenance, or to self-perform the remedy immediately, regardless whether it is a temporary or permanent solution, and where it is possible to do so without compromising on safety and standards.
• Report infractions immediately and according to procedure.
• Report and log data on unusual occurrences such as property damage, injuries, theft, etc and create detailed incident reports in a timely manner:
• Gather information in accordance with procedure and prepare incident reports within KPI or policy guidelines and free from errors.
• Provide back-up support and cover to absent team members. Provide emergency on-site attendance as needed:
• Carry out tasks relating to customer service, hospitality and experience, administration, the broad spectrum of facilities & building management and operations (hard and soft services, and waste management, etc), event management and any others that may fall within the scope mentioned.

Critical Competencies for Success:

Great attitude:

• Proactive and positive
• Gung-ho and can-do attitude
• Solution oriented

Client Focus & Relationship Management:

• Demonstrates proactive and professional approach to customer service and stakeholder engagement
• Able to interact with a wide range of client staff, including senior levels and support staff
• Able to manage conflict and balance between client and JLL requirements
• Has a customer service oriented attitude

Leadership, Collaboration and Team Worker:

• Able to effectively lead a group of people to meet objectives, and promote open, constructive and collaborative relationships at all levels
• Able to work collaboratively and be part of a team working towards meeting deliverables

Project Management & Organizational Skills:

• Excellent planning & organizational skills, ability to prioritize work and meet tight deadlines
• Proven ability to manage multiple operational matters on a daily basis

Providing onsite support:

• You will be the upper facilities management’s trusted right hand on all facilities-related activities.
• Perform routine site inspections to ensure all building processes and best practices are implemented and maintained.

Problem Solving & Strategic Thinking:

• Capacity to deal with ambiguity and solve problems effectively
• Analytical
• Able to employ holistic approaches and looks at long term solutions

Other Personal Characteristics:

• Strong communicator
• Good presentation skills and possesses strong verbal & written communication skills (English & local language).
• Skilled at using positive language
• An active listener
• Passion for quality
• Has an eye for detail to make sure the best delivery of services
• Self-motivated
• Confident and energetic
• Enthusiastic

Reservation / Switchboard Agent

Work Dynamics - Integrated Facilities Management

• Manage day-to-day duty (Rooms/Calls & Transportation service)
• To be culturally sensitive
• To deliver work ethically & with integrity
• To adhere to all SOPs while performing assigned tasks
• To be able to respond to requests for information, services and assistance in a timely manner.
• To work seamlessly as a team and communicate at all times (Have excellent communication and interpersonal skills)
• Actively support an environment that supports teamwork, co-operation & performance excellence
• Reservation Supervisor will carry out a short daily / weekly meeting to provide latest updates to the team.
• To familiarize with the room layouts and good knowledge of the facilities available in the room. To assist to arrange chauffeur service from UBS preferred vendor.

Facilities Manager

Work Dynamics - Integrated Facilities Management

The Facilities Manager is responsible to assist the account in charge for the delivery and performance of FM contract deliverables for assigned sites. The role is the key point of contact with local client and key stakeholders across client sites for the areas of responsibility and its occupants, and act as their service provider liaison.

Facilities Management

• Establish a “Safety First” culture across sites and improve safety performance by championing our level of awareness and changing all staff and partner safety behaviours.
• Provide leadership and guidance to the team as required to ensure delivery and achieve of high client service standards.
• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Schedule and manage the team's daily activities
• Coordinate and manage facility repairs and maintenance by working with technicians, vendors and contractors.
• Maintain positive client relationships and conduct meetings on unresolved facility issues.
• Prepare and manage capital projects, operating budgets and variance reports.
• Perform facility inspections quality quality assurance following local regulations or standards. Suggest operational efficiencies, repairs, and upgrade opportunities.
• Ensure compliance by ensuring renewal of all related government and statutory licenses.
• Ensure audit programs are fully implemented and complied with for quality assurance purposes
• Liaise with Technical team to plan, assign and supervise planned and reactive activities utilizing Corrigo
• To check on site repair and maintenance carried out by subcontractors to ensure work completion, quality and method of working for compliance with specification and ordinance requirements
• Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services and labor for O&M related works/projects
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
• Develops and maintains a proactive relationship with internal and external customers and understand business needs of local customer
• Achieve Key Performance Indictors and Service Level Agreement targets
• Participate in emergency evacuation procedures including crisis management and business continuity.
• Conduct regular site inspections to ensure high standards are maintained
• To perform additional tasks as required by account in charge

Resources Management

• Cascade account objectives to the team into our JLL team’s Performance measuring system (Workday)
• Maintain an effective succession plan for yourself and all team members.
• Manage and engage in the on-going performance review process for all direct reports by required due dates.
• Arrange reliever support for required roles within the account

Vendor Management

• Monitor, measure and report upon the performance of all specialist vendors in terms of their ability to carry out the work against the agreed contractual budget
• Co-ordinate meetings periodically with contractors to ensure that required standards are established and maintained, and develop corrective action plans when, or if performance falls below expectations
• Program the attendance of specialist subcontractors at site ensuring strict adherence to client and JLL processes and procedure including Permit to Work, Method Statement and Risk Assessment.
• Work with supply chain to ensure the selection, procurement and management of specialist vendors

Financial Management

• Effectively manage site operating expenses to meet the budget.
• Assist with the production of capital expenditure and operational expenditure plans
• Ensure all financial processes are following and compliant as per JLL and clients’ competitive bids process, issuing of PO's, and receipting work.

Sound like you? To apply you will have:

Education & Qualification

• Bachelor's Degree preferred with 5 - 7 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Facility Management certification preferred.
• Experience in the areas of staffing, training development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department
• Extensive organizational skills with a strong inquisitive mindset
• Experiences in account operations and management.
• Knowledge in local statutory requirements

Skills

• Pleasant personality, strong customer service, interpersonal skills and problem solving ability.
• Good understanding of facilities operations / housekeeping management
• Computer skills in Microsoft Office, PowerPoint, Excel
• Independent, self-motivated, flexible, responsible and willing to work under pressure.
• Knowledge of standard business and accounting practices.
• Knowledge of Excel and ability to analyse data.

What you can expect from us

We’re an entrepreneurial, inclusive culture. We succeed together - across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We’ll offer you a competitive salary and benefits package.

With us, you’ll develop your strengths and enjoy a career full of varied experiences. We can’t wait to see where your ambitions take you at JLL.

Facilities Manager

Work Dynamics - Integrated Facilities Management

We are seeking an experienced Facilities Manager to oversee the operations and maintenance of our client's campus. The ideal candidate will have a strong background in both hard and soft services management, excellent client communication skills, and proficiency in data analysis and reporting.

Key Responsibilities:

Campus Management:

• Oversee daily operations of the client's campus facilities
• Ensure all buildings and systems are functioning optimally

Health and Safety Compliance:

• Ensure all operations comply with relevant health and safety regulations
• Conduct regular safety audits and implement improvements as needed
• Conduct risk assessments and incident investigations
• Develop and maintain emergency response plans and procedures

Hard Services Management:

• Manage mechanical, electrical, plumbing, and other building systems
• Develop and implement preventive maintenance programs
• Manage repair and renovation projects as needed

Soft Services Management:

• Oversee cleaning and janitorial services
• Manage security operations and access control systems
• Coordinate landscaping and grounds maintenance
• Supervise reception and mail room services
• Manage projects and moves

Client Reporting:

• Prepare and present regular reports on facility performance metrics
• Conduct client meetings to discuss campus needs and improvements
• Respond promptly to client inquiries and concerns

Data Analysis:

• Collect and analyze data on energy consumption, maintenance costs, service levels, and other key performance indicators
• Use data insights to optimize facility operations and reduce costs

Budget Management:

• Develop and manage annual operating and capital budgets for both hard and soft services
• Track expenses and identify cost-saving opportunities

Team Leadership:

• Supervise and train facilities staff, including both in-house and outsourced service providers
• Ensure compliance with safety regulations and company policies
• Foster a culture of customer service excellence among all facility staff

Qualifications:

• Bachelor's degree in Facilities Management, Business Administration, or related field
• 7+ years of experience in facilities management, with demonstrated expertise in both hard and soft services
• Strong knowledge of building systems, soft services management, and service level agreements
• Excellent analytical and problem-solving skills
• Proficiency in data analysis and reporting tools
• Strong communication and client relationship management skills
• Experience in managing diverse teams and service providers
• Knowledge of relevant health, safety, and environmental regulations

This role requires a versatile professional who can effectively manage both the technical aspects of hard services and the people-oriented aspects of soft services. The ideal candidate will be able to balance operational excellence with customer satisfaction, ensuring the efficient and comfortable operation of the campus while meeting the client's needs and expectations.

Driving excellent daily operations

First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the building condition and housekeeping all fall into your realm.

Being dedicated to great results

You should be mobile and capable of working anywhere because you will perform daily check-ins around the building and lobby to ensure high housekeeping standards. You’ll also see to it that both the building’s interior and exterior are well-maintained. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best. A typical day for you also involves contact with vendors—reviewing their services and coordinating with them for the resolution of any service issues.

Promoting client satisfaction

In this role, you’ll build and maintain positive tenant relationships by providing excellent customer services that follow key performance indicators agreed by the client and the company. You’ll also handle client/tenant queries, attend meetings and coordinate with the local authorities as required.

You’ll be working frequently with tenants, so you’ll need to build strong relationships with them. Likewise, you’ll need to be proactive and engaging; and make sure that the tenants’ expectations are met each time. Also, ensure tenants fitout works are carried out in accordance to house rules as well as ensuring proper handing and taking over of premises for incoming / outgoing tenants

Shaping a system of best practices

In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.

Job Description

Responsibilities:

Client Engagement

• Create a fun and impactful client engagement strategy
• Engage with all guests, employees and key stakeholders
• Embed in the FM team a culture of empowerment, engagement and fulfilment.
• Work with relevant parties on space management through data analytics
• Develop client support/feedback initiatives e.g. FAQ
• Build a community of ambassadors to deliver soft services that are authentic, caring and able to provide timely services

Communication

• Lead the development and implementation of all internal communication strategies in collaboration with client leadership with a focus on improving culture and employee engagement.
• Liaison with JLL team and client on soft service delivery
• Share regular event and celebration content through client’s internal monitors, blog posts, newsletters and other communication channels.
• Adopt innovative communication strategies
• Champion monthly meetings with stakeholders to enhance relationships

Event Management

• Formulate a monthly/annual calendar of events and implementation plan
• Build and maintain Standard Operating Procedures
• Organize facilities and manage all event details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc.
• Providing outstanding customer service and organizing memorable events that exceed client expectations
• Propose ideas to improve event and service quality
• Events reporting and customer feedback survey
• Develop an event planning process that is simple to adopt and implement
• Assist in the coordination of event orders with clients, team and vendors
• Develop and manage the vendor network

Procurement & Vendor Support

• Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
• Assist in the procurement of consumables and services as required
• Host monthly/quarterly vendor meetings, upload minutes of meetings, action plans and improvement plans
• Evaluate vendor performance and adherence to service level agreements.
• Monitor and manage vendor invoices, track expenses, and maintain budgetary control.

Risk Management

• Assist in the event risk management program
• Participate in the disaster recovery and business continuity plans as required
• Follow established escalation procedures and incident reporting procedures
• Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies. Achieve Key Performance Indicators and Service Level Agreement targets.

Compliance and Safety:

• Ensure compliance with relevant regulations, codes, and guidelines for any technical systems.
• Conduct inspections and audits to identify potential hazards and ensure adherence to safety standards.
• Collaborate with appropriate stakeholders to develop and implement emergency response plans and procedures.
• Provide guidance and support for safety training initiatives to promote a culture of safety and awareness.

Budgeting and Reporting:

• Assist in the development and management of the facilities budget.
• Analyze budget variances and recommend cost-saving measures.
• Prepare regular reports on technical operations, maintenance activities, and budgetary spending.
• Maintain accurate records of maintenance activities, equipment, pantry inventory, and warranty information.

Housekeeping / Logistics

• Daily routine checks and maintenance of the following:General office areas
  Meeting rooms
  Workstations
  Mail collection
  Cabinets
  Toilets
  Enforcement of clean desk policy
  
• Management of office supplies:Stationery
  Copiers & printers
  Confidential document box
  VC/AV system
  Telephone line and cables
  Office keys
  
• Management of bistro machine & supplies:Coffee machine
  Water dispenser
  Cups & cutlery
  Paper towels
  Fridge
  Pump servicing (sink)
  
• Oversee and manage lockers arrangements and users’ lists;
• Work closely with housekeeping to ensure proper workplace hygiene is observed (meeting spaces, work points, safety, power saving, etiquette, noise level); and
• Lost & Found management.
• Reception / Hospitality ServicesAnswer all incoming calls and handle inquiries whenever possible;
  Provides prompt response to guest/clients request (no longer than 24hours);
  Introduction of space and ushering of guests to their respective event spots
  Monitoring visitor/space logbook;
  Maintenance of key contact lists;
  Ensure signages are constantly being updated;
  Sorting and handing out mails; and
  Constantly gather feedback from users to see how we can further improve our space offerings.
  

Sound like you? To apply, you need to be a:

• Minimum 3 years proven work experience in a customer service capacity;
• Able to work independently and as part of a team;
• Ability to identify and track relevant community KPIs;
• Proficient in Microsoft applications;
• Customer service oriented with good verbal communication skills;
• Attention to detail and a pleasant personality; and
• Able to work overtime (OT) during event periods where required.
• Other Requirements (good to have)
• A first aid certificate;
• Knowledge on HSSE, risk assessments;
• Experience in security management; and
• Experience in assisting to organize events

Facilities Finance Administrator

Work Dynamics - Integrated Facilities Management

We are seeking a detail-oriented Facilities Finance Administrator to support our facilities management team with financial processes, budgeting, and reporting. The ideal candidate will have strong analytical skills, attention to detail, and the ability to manage multiple financial tasks efficiently.

Key Responsibilities:

Financial Processing:

• Process invoices and expense reports for facilities-related costs
• Reconcile accounts and resolve discrepancies
• Manage purchase orders and track spending against budgets
• Assist with month-end and year-end financial closing processes

Budgeting and Forecasting:

• Support the development of annual facilities budgets
• Assist in creating financial forecasts and projections
• Track actual spending against budgeted amounts
• Identify and report on budget variances

Reporting and Analysis:

• Prepare regular financial reports for facilities management
• Analyze financial data to identify trends and opportunities for cost savings
• Create ad-hoc reports as requested by management
• Maintain accurate financial records and documentation

Vendor Management:

• Process vendor payments and manage vendor relationships
• Maintain vendor contracts and ensure compliance with financial terms
• Assist in negotiating prices and terms with suppliers

Cost Control:

• Implement and maintain cost control measures
• Identify areas for potential cost savings and efficiency improvements
• Support initiatives to optimize facilities-related expenses

Compliance and Auditing:

• Ensure compliance with company financial policies and procedures
• Assist with internal and external audits related to facilities finances
• Maintain accurate and up-to-date financial documentation

System Management:

• Manage financial data in facilities management and accounting systems
• Ensure data accuracy and integrity across all systems
• Assist in implementing and improving financial processes and systems

Qualifications:

• Diploma in Finance, Accounting, or related field
• 2-4 years of experience in financial administration, preferably in facilities management
• Strong proficiency in Microsoft Excel and financial management software
• Knowledge of accounting principles and financial reporting
• Excellent analytical and problem-solving skills
• Strong attention to detail and accuracy
• Good communication skills, both written and verbal
• Ability to manage multiple tasks and meet deadlines
• Understanding of facilities management processes (preferred)
• Experience with ERP systems (e.g., SAP, Oracle, Tradeshift) is a plus

The ideal candidate will be a highly organized and analytical professional with a strong financial background. They should be comfortable working with numbers, have excellent problem-solving skills, and be able to communicate financial information effectively to non-financial stakeholders in the facilities management team.

Facilities Coordinator

Work Dynamics - Integrated Facilities Management (Singapore/APAC)

What this job involves:

Providing onsite support

You will be the upper facilities management’s trusted right hand on all facilities-related activities. You’ll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained.

Where can processes be improved? How can we save costs? These are questions that will be at the forefront of the team’s thinking. You, too, will always have an eye on this, contributing suggestions as they arise.

You’ll also lend the team a big hand by providing support including event management, basic housekeeping, office supplies and pantry services. Also part of your job scope is to hit key performance indicators and meet service level agreements.

Meeting the clients’ facilities needs

At JLL, we put client satisfaction at the front and centre of everything we do. If you share our values, we will be more than happy to work with you. In this role, you’ll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as you’ll take part in the procurement of vendors and services from time to time.

Making everyone safe and risk-free

Do you value workplace safety? If so, you’ll be a perfect fit for the job. In this role, you will ensure everyone’s health and safety by keeping safe workplace procedures in place and order. You’ll also be expected to carry out these procedures, as needed.

At the same time, this role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. You’ll also be expected to follow escalation and incident reporting procedures, and comply with the firm’s guidelines and strategies.

Sound like you? To apply you need to be:

Experienced

At minimum, you have a Bachelor’s degree in facilities management, building, business or other related field and/or 3-4 years’ experience in facilities, property management, hospitality or related field. You have experience working in fast paced rapidly changing environment and possess good knowledge and understanding of the following:

• Critical facilities
• Local occupational health and safety requirements
• Vendor management for specialized services
• Basic technical aspects of property (Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
• Commercial contracts (as well as proven capacity to interpret them)

Capable

You are equipped with excellent planning & organizational skills in prioritizing work and meeting tight deadlines You have a proven ability to manage multiple and complex operational matters on a daily basis. You are analytical and demonstrate the capacity to deal with ambiguity. You effectively provide long term solutions to complex problems by employing quantitative and holistic approaches.

People Person

You are able to interact with a wide range of client staff, including senior levels, as well as managing conflict and balance between client and firm requirements. Internally, you are an effective leader who provides good training and promote open, constructive and collaborative relationships at all levels of staffs across the region.

Inspiring

You have a passion for quality and an eye for detail to make sure the best delivery of services. You are able to effectively deal with stressful situations as well as adapt to rapidly changing situations. You focus on meeting performance targets and can work well with others in the process. You are open to new ideas and willing to challenge status quo in initiating and following through with improvement initiatives. People describe you as a self-motivated individual who is confident, energetic and exhibits honesty & trustworthiness.

Passion for service

Do you have a prior experience in facilities, property management, hospitality or other related fields? Do you have an understanding of local occupational health and safety requirements, critical facilities and vendor management? Are you knowledgeable in various property systems? You are what we’re looking for!

Team player

JLL’s unmatched excellence is only made possible by team work—a core value we want you to possess. As the facilities coordinator, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our ‘I am JLL’ core behaviours is also under your mandate.

Client focused enthusiast

It is important that you can easily interact with the general client staff and vendors to deliver efficient services. We’ll also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent and resilient communicator who faces customers with a smile at all times, even when times get rough occasionally.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Receptionist

Work Dynamics - Integrated Facilities Management

We are seeking a professional and versatile Front of House Receptionist to manage our reception area, switchboard services, and meeting room operations. The ideal candidate will provide exceptional customer service, ensure smooth front office operations, and maintain a welcoming environment for staff and visitors.

Key Responsibilities:

Reception Management:

• Greet and welcome all visitors professionally
• Manage visitor induction, including safety procedures and building information
• Issue and manage security passes and visitor belongings
• Coordinate with hosts for visitor arrivals
• Arrange transportation for visitors and staff
• Maintain a clean and tidy reception area
• Provide information on site facilities and local amenities

Switchboard Operations:

• Answer and route calls promptly and professionally
• Manage general email inquiries
• Handle press inquiries and difficult callers appropriately
• Ensure data protection and information security

Meeting Room Services:

• Manage room bookings using Microsoft Room Finder
• Support meeting/event setup and maintenance
• Provide first-line technical support for AV equipment
• Monitor and report on room utilization

Helpdesk Services:

• Manage all service-related inquiries and requests
• Operate helpdesk system for logging and processing work orders
• Route and track work orders to ensure timely completion
• Communicate clearly with end-users throughout the service process
• Monitor service level agreements (SLAs) and escalate as needed
• Participate in ongoing training to improve customer support skills

Mailroom and Document Management:

• Supervise mailroom operations and document archiving systems
• Ensure efficient mail distribution and secure document storage

Security and Compliance:

• Adhere to site security protocols and visitor policies
• Manage "Dawn Raid" procedures and unplanned regulatory visits
• Coordinate with security for additional or after-hours assistance

Administrative Support:

• Manage office supplies for reception and meeting rooms
• Update information packs and notice boards
• Assist with basic office tasks as needed

Reporting and Continuous Improvement:

• Record daily visitor numbers and provide utilization statistics
• Participate in ongoing training and quality improvement initiatives

Qualifications:

• High school diploma or equivalent; associate's degree preferred
• 2-3 years of experience in a receptionist or similar customer service role
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite and facility management software
• Experience with multi-line phone systems and AV equipment
• Strong organizational skills and attention to detail
• Professional appearance and demeanor
• Ability to multitask and prioritize in a fast-paced environment
• Customer-oriented with a positive attitude
• Basic understanding of health and safety regulations

The ideal candidate will be a highly organized and customer-focused professional capable of managing diverse front office responsibilities while maintaining a welcoming and efficient environment for all visitors and staff.

We are looking for a Regional Account HSSE Lead for one of our prestige investment bank clients.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

As a business of around 40,000 people in more than 80 countries, with many more contractors and vendors working under our direction, JLL’s Work Dynamics business has substantial and diverse HSE responsibilities and obligations. These apply in our own workplaces and in the portfolio of client space we manage.

JLL takes these responsibilities seriously. In 2018, we launched our global sustainability leadership ambition, Building a Better Tomorrow, a core part of our corporate strategy. HSE is an intrinsic part of Building a Better Tomorrow, with explicit safety goals built into the global sustainability targets.

We employ more than 400 HSE specialists across our Work Dynamics business. Our primary areas of safety focus are in our Facilities Management and Project & Development Services. Until now, our HSE management has been built around local and regional structures. However, with the increasing globalization of our client base, we are now seeking to centralize our HSSE teams and create a strong HSSE platform, to provide strategic and operational direction for our HSSE performance and drive the global consistency and excellence our clients and shareholders demand and our people deserve.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Role Purpose

The role is responsible for delivering the compliance and health & safety scope within JLL’s overall scope of service to our Client for a portfolio of corporate real estate and colocation data centres.

This role’s responsibilities include developing the compliance platform, evaluating all current and new compliance regulations, reviewing company processes, and leading training sessions

The Regional Account HSSE Lead will be responsible for implementing and managing HSSE for one of the JLL’s WD Client accounts. The most important objective of this role will be ensuring that our clients, our employees and sub-contractors return home safely at the end of their working day.

The role is highly visible, and the work is fast-paced. The successful candidate must ensure that critical stakeholders, such as employees and clients, receive timely, relevant information and appropriate counsel for HSSE Matters. They must have an acute eye for HSSE risk and be able to foster as strong culture health and safety and deliver world class HSSE results, improved productivity and flawless execution.

As a member of the WD HSSE team they will support the implementation of the JLL HSSE strategy, and the role reports directly to the Regional Operations Director

Other key stakeholders include the account leads for regional Operations leads, account country leads, Engineering, Risk & Compliance, Finance, HR, Projects and Client Corporate Real Estate Team leads.

What this job involves

Performance

• Implement JLL WD HSSE strategic objectives and bring them to life for the account , ensuring effective operational relevance.
• Driving implementation of a property compliance platform, focussed on essential statutory requirements & safety compliance requirements, that provides a real time status across the portfolio
• Direct, prepare, and/or monitor monthly, quarterly, and annual reporting requirements.
• Work with 3rd party compliance consultants to develop statutory requirements applicable for the portfolio and perform quality assurance checks of the compliances in place
• Coordinate building inspections to verify compliance status
• Developing tools and resources for the account team to use to ensure compliances are always maintained
• Direct review of tenant certifications/re-certifications and all related paperwork.
• Direct review of periodic and prompt audit response to regulatory agencies and auditors.
• Maintain up to date knowledge of all legislation and regulations for the portfolio
• Ensure construction through to operational building compliance requirements have been achieved and secure documentation
• Manage and reduce operational risks across the account by providing guidance and advice on health and safety risk management at all levels.
• Provide technical advice on relevant HSSE issues and communicate notifications of changes in legislation that will impact service delivery and/or client occupancy.
• Ensure a continued working knowledge of relevant current legislation
• Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSSE risks.
• Ensure building related risk assessments are in place in line with legal requirements and Client Risk Control Standards
• Manage account for incident and accident investigations
• Organize, implement, and maintain an effective account HSSE communication plan
• Develop health & safety plan that focuses on metrics, people and processes for the delivery of the facilities management and engineering services
• Point of contact for health and safety matters and incidents
• Demonstrating innovative thinking and proactive management in bringing new ideas and solutions to the client, and ensuring they are rolled out effectively.
• Providing strategic direction and guidance on ways to enhance and expand service delivery to the client.
• Ensuring that all activities under our operational control are conducted and operated in accordance with relevant legislation and/or guidelines. Additionally, the Regional compliance & Health & safety manager shall periodically monitor risks that may be outside of operational control to ensure that risks are under adequate control.

Leadership

• Foster a Culture of Safety across the account
• Lead, manage and develop the account regional HSSE teams maintaining an appropriate structure to ensure operational HSSE management.
• Support account HSSE team members in developing relationships with key internal and external HSSE stakeholders.
• Proactively develop and manage client relationships ensuring expected service levels are achieved
• Deliver an exceptional quality of service to client, as reflected by client feedback.
• Establish effective relationships and work co-operatively with the Account Teams, client's organizations, and 3rd party vendors, consultancies
• Contribute to the WD HSSE programme as part of the global HSSE leadership team
• Ensure 3rd party vendors maintain compliance with JLL WD and client's HSSE Standards at all times.

Standards

• Oversee the implementation and maintenance of JLL Global HSSE operational controls, (i.e., process, standards, procedures, and guidelines) ensuring compliance with HSSE obligations and JLL’s HSE aspirations
• Identify and align JLL HSSE practices to client's HSSE standards and requirements
• Drive the development of best practice HSE training programs and resources.
• Implement HSE strategy and operating protocols for the safety performance of JLL’s contractors and supply chain vendors.
• Oversee the successful delivery of HSSE regulatory responsibilities and best practices globally to secure regulatory compliance, including management of change related to new and revised legislation.
• Oversee the successful management of assurance for the HSSE program, while supporting growth strategies related to Client, JLL and/or national and industry standards.

To apply you need to be / have:

The Candidate

Experience

A motivated self-starter with a proven track record of successfully delivering best practice and quality to their client. An engaging people manager who thrives on inspiring and developing their team. Proactive with a keen eye for detail and the ability to balance multiple priorities. Possess a can-do attitude with proven ability to build and maintain relationships. A strategic thinker who can deal with ambiguity and solve complex problems effectively.

• Managing HSSE for multiple sites across multiple countries with a strong understanding of the HSE regulatory environment in major markets, Skills derived in a consulting, business development, solutions development, technical delivery, or client relationship management role are also highly regarded.
• Experience with banks is good to have, not a must
• Experience with India and BPO set-ups
• Experience with fire life safety systems and engineering
• Ability to lead a matrix organization
• A minimum 10 years HSSE management experience within Operational Management systems and working with corporate clients.
• Appropriate recognized Professional HSSE qualifications and memberships
• Management system development, implementation and auditing experience;
• Experience of managing a, multi-cultural team of HSSE professionals.
• Practical working knowledge of up-to-date tools and techniques within a real estate environment and management of risk across a complex multi-site property portfolio.
• Significant practical experience of problem solving HSSE issues in a dynamic/diverse environment and implementation of risk control systems and processes.
• An agile approach to leadership and stakeholder management – able to operate effectively in a matrix structure.
• A strong orientation to goals and measurable results.
• Excellent communication skills to appropriately coach and educate at all levels of the account.

Other Personal Characteristics

• Positive, proactive, energetic approach to safety management.
• Evidence of strong interpersonal skills in order to establish credibility with colleagues and senior management and to foster effective working relations with a wide range of senior internal, client and external contacts.
• Influencing/negotiation skills with the ability to adopt different styles depending on the circumstances.
• Knowledge and understanding of Internationally recognized HSSE Management systems.
• Identify measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
• Strong cultural awareness: unwavering ethical standards; drives excellence and innately collaborative. Understands how to be effective operating across geographies and cultures.

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

JLL is an Equal Opportunity Employer

Applicants are considered regardless of race, color, religion, creed, age, sex, pregnancy, family responsibility, national origin or ancestry, citizenship, marital status, sexual orientation, transgender status, veteran’s status, genetic information, or status as a qualified individual with a disability or any other protected characteristic in accordance with applicable law.

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.3 billion, operations in over 80 countries and a global workforce of over 91,000 as of March 31, 2019 JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

Our unique culture has been recognized by industry experts and our peers. We are:

• World’s Most Ethical Companies from Ethisphere Institute for seven consecutive years
• America’s 100 Most Trustworthy Companies from Forbes magazine
• #1 Top Corporate Real Estate Firm from Watkins Research Group, Inc. for six consecutive years
• A LinkedIn "Top Company: Where the World Wants to Work Now"
• A Working Mother “Top 100” company
• A “best company to work for” in multiple locations around the globe, including Chicago, San Francisco, London, Ireland, Shanghai and Hong Kong

For further information, visit www.jll.com.

1. Responsible for company compliance, office affairs and WPOL, EPOL work pass system, and full set HR for all the Foreigners Pass Applications.

2. Provides administrative support for the Managing Director.

3. Prepare Employment Contract/ Payrolls/handle worker matter.

4. Remind the Managing Director of important tasks and deadlines.

5. Perform ad-hoc duties when required by the Managing Director.

6. Assist in Chinese clients’ PPT/ Proposals and be fluent in English and Mandarin for all the relevant documents, projects, contract.

7. Prepare Project Claims at the month end.

8. Basic Payrolls/Basic Account.

9. All Site Matters, Project, and Managing full set HR matters & Daily matters as instructions from the Management Team.