At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

We are seeking a highly motivated and dynamic Leasing Administrative Assistant to join our team! If you are passionate about real estate, possess strong interpersonal skills and thrive in a fast-paced environment, we want to hear from you.

What you will be doing:

• Arrange appointments for property valuations and viewings.
• Prepare and issue Letters of Offer and generate tenancy agreements.
• Assist with lease renewals.
• Maintain and update tenant details in the Leasing System.
• Prepare and submit monthly leasing reports.
• Place advertisements in newspapers and on Property Guru.
• Apply for new utilities accounts for tenants.
• Prepare monthly occupancy reports.
• Provide essential administrative assistance to the Marketing/Leasing department.
• Update and manage vacant unit listings and share them with co-broking agents.

What we’re looking for someone who’s:

• Proficiency in MS Office applications.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Job Description

Duties & Responsibilities

• Deliver exceptional customer service to meet the expectations of on-site clients.
• Ensure timely completion of preventative and reactive work requests.
• Manage the preventative and reactive maintenance database to efficiently handle work order and ticket requests.
• Provide supervision during major works to ensure high-quality workmanship.
• Conduct root cause analysis on major reactive faults and assess proposed rectifications with technicians to ensure suitability and effectiveness.
• Perform regular site inspections and assessments to maintain building procedures and performance measures.
• Assist with requests related to management, operations, and financial audits.
• Coordinate and oversee day-to-day operations of facilities management for assigned properties.
• Serve as a liaison between property owners, tenants, vendors, and internal stakeholders.
• Respond promptly to maintenance requests, resolve issues, and achieve satisfactory resolutions.
• Schedule and manage routine inspections, maintenance, and repairs of facilities.
• Cultivate strong vendor relationships, including obtaining quotes, negotiating contracts, and ensuring compliance with service level agreements.
• Ensure compliance with health, safety, and environmental regulations.
• Maintain accurate records of maintenance activities, service contracts, and warranties.
• Provide regular reports to management on facility performance, maintenance activities, and adherence to budget.

Required Knowledge, Skills and Abilities

• Diploma in Facilities Management or a related field is preferred.
• Proficient in both written and spoken English.
• Strong interpersonal skills for effective communication with various stakeholders.
• Extensive experience in the built environment, with a solid understanding of HVAC, electrical, plumbing, carpentry, and general handyman tasks.
• Previous experience in a similar coordination role would be advantageous.
• Goal-oriented mindset with the ability to focus on meeting performance targets.
• Strong problem-solving skills, capable of effectively resolving complex issues in ambiguous situations.
• Self-motivated and able to work independently with minimal supervision.
• adept at prioritizing and managing operational works efficiently and within deadlines.
• Quick to learn and adapt to utilizing required software.

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As a Strata Management Accounts Executive at Knight Frank, you’ll take ownership of handling multiple sets of accounts, ensuring the smooth execution of day-to-day financial operations. This role is ideal for someone with an accounting background, attention to detail, and the ability to work independently.

What you will be doing:

• Handling full sets of accounts across multiple portfolios, ensuring accuracy and timely processing.
• Managing accounts payable and receivable.
• Preparing monthly financial and management reports, and bank reconciliation within stipulated deadlines.
• Preparing audit schedules and addressing auditor queries for annual statutory and audits.
• Preparing quarterly GST submissions to IRAS.

We’re looking for someone who’s:

• Qualified in accounting, with at least 2 years of relevant experience (entry-level candidates are welcome to apply!).
• Proficient in Microsoft office, especially Excel and Word, with familiarity in accounting software as a plus.
• Meticulous and responsible, ensuring accurate accounting records
• Ability to work under pressure, manage tight deadlines, and operate independently.
• A team player with a positive attitude and interpersonal skills.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

POSITION GOALS:

Primary responsibility is to check day to day efficient operations and maintenance of all building systems, including going through daily checklist for the site.
Responsible for the supervision of the 3rd party vendor. He will report to the Assistant Manager for any conditions affecting building services and tenant comfort. The specific areas of responsibility include but are not limited to tenant services and technical proficiency.

DUTIES AND RESPONSIBILITIES:

Supervises and directs 3rd party vendor staff.
• Ensure all Periodic Preventive maintenance was done and signed off
• Will work with the Manager and data centre personnel to schedule equipment to be taken off line so that preventative maintenance can be performed.
• Monitors operation of electrical and mechanical equipment supporting the facility and facility’s critical operations.
• Requires the ability to do basic analysing the operation of the various systems, determine the cause of any problem / malfunctions and corrective action as required.
• Understand escalation processes with due diligence
• Attend to Helpdesk ticket and follow up with closure
• Permit to work(PTW) and air-conditioning extension to landlord
• Filing of service report and soft copy into the data base

EMPLOYEE SPECIFICATIONS & KEY COMPETENCIES:

Education - Minimum of a high school education, 2 years in trades or equivalent. ACMV and electrical engineering background will be preferred.

Job Experience - 1+ years of experience in data centre engineering and maintenance service will be preferred
• Experience in vendor supervision,
• Ability to communicate in both oral and written reports.
• Exposure to ACMV, mechanical, electrical and fire systems will be preferred.
• Proficient in basic computer applications and software such as MS Office.
• Ability to work in 12hour shift for 7/24 support

Job Description

• Coordinate, assign and manage day-to-day operational activities
• Plan and deliver schedules e.g. utilizing available manpower and equipment etc.
• Maintain positive relationships with customers through a positive customer experience
• Serve as liaison between customers and departments within the company.
• Prepare progress report and compile attendance for monthly submission.
• Prepare schedules for cleaners and schedule for periodic cleaning.
• Prepare quotation for ad hoc requests from client
• Record attendance and job completion forms
• Attend weekly meetings in the office
• Experience in writing meeting minutes is a plus.

Requirements

• 2 years of experience in the relevant industry will have an added advantage.
• Good communication skills, both written and spoken.
• Team player, able to work independently with minimal supervision.

Skills

· MS Office | Minutes Writing | Communication | Interpersonal Skills | Problem Solving

To apply, please click on the link below:

https://sg.quickhr.co/view_job.php?jd=MTJxdWlja19ocl9yZWNydWl0bWVudA==&cd=MjA5MHF1aWNrX2hyX3JlY3J1aXRtZW50

*Due to the volume of applications, only shortlisted candidate will be notified. Thank you for your understanding and application.

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Job Summary:

We are seeking an experienced Facilities Engineer to manage and optimize our building systems, infrastructure, and assets. The ideal candidate will oversee maintenance operations, ensure regulatory compliance, and implement strategies for efficient and sustainable facility management.

Key Responsibilities:

Asset Management:

• Maintain and update asset records in the asset management system
• Conduct regular criticality and condition assessments
• Develop and implement maintenance strategies
• Produce annual and yearly asset capital replacement plans

Maintenance Operations:

• Oversee planned, preventive, and reactive maintenance for all facility assets
• Manage statutory inspections and testing
• Coordinate specialist engineering and handyman services
• Ensure compliance with health, safety, and environmental regulations

Technical Administration:

• Manage records, O&M manuals, and technical documentation
• Operate building management systems
• Oversee work order management and performance monitoring
• Maintain technical library and manage subcontractors

Infrastructure Management:

• Maintain site infrastructure including HVAC, electrical, plumbing, and security systems
• Oversee building fabric maintenance and site infrastructure upkeep
• Manage specialized systems (e.g., lifts, fire systems, water management)

Project Management:

• Initiate and manage capital projects and improvements
• Coordinate with contractors and vendors for installations and upgrades
• Manage project budgets and timelines

Compliance and Safety:

• Ensure adherence to all relevant regulations and policies
• Manage permits, licenses, and certifications
• Conduct risk assessments and implement safety measures

Reporting and Analysis:

• Prepare regular reports on asset performance and condition
• Analyze maintenance data to identify trends and improvement opportunities
• Provide recommendations for cost savings and efficiency enhancements

Requirements

• Bachelor's degree in Mechanical, Electrical, or Civil Engineering
• 3 years of experience in facilities management or building engineering
• Strong knowledge of building systems and asset management principles
• Familiarity with CMMS and building automation systems
• Experience with project management and budget control
• Understanding of relevant regulations and industry standards (e.g., ISO 55000)
• Excellent problem-solving and leadership skills
• Relevant certifications (e.g., PE, CEM, FMP) are a plus

The ideal candidate will be a hands-on leader with strong technical expertise, capable of managing complex facility operations while driving continuous improvement and efficiency.

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

Responsibilities:

• Supporting the administration of employee compensation packages, including salaries, and benefits.
• Processing benefits claims, and updating HR systems to reflect accurate employee compensation data.
• Responding to employee inquiries regarding pay, benefits, and other compensation matters.
• Assisting in the annual salary review and performance bonus processes.
• Update employee movements in the system and follow up with corresponding letters.
• Keeping up-to-date with labor laws and market trends to ensure compliance with legal requirements.
• Managing work pass renewal and cancellation process.

Requirements:

• A diploma holder in Human Resources, Business, or a related field.
• Possessing 1-2 years of experience in HR, preferably in compensation & benefits.
• Proficient in Microsoft Office, especially Excel, with strong numerical and analytical skills.
• Detail-oriented, organized, and able to manage multiple tasks with accuracy.
• A team player with excellent communication and interpersonal skills.
• Eager to learn and adapt quickly in a fast-paced environment.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Responsibilities:

• Plan, execute, and manage marketing campaigns and access against goals (ROI and KPIs)
• Conduct post-campaign analysis, budget tracking, monthly reports for internal analysis, and day-to-day campaign monitoring
• Liaise with internal stakeholders and external agencies to ensure project success and create awareness for the mall's activities
• Form strategic alliances to source sponsorships, unique event opportunities, and public relations opportunities for the mall.
• Proactively plan and initiate joint collaborations with tenants, as well as garner participation for mall programmes and initiatives to drive sales.
• Keep track of expenses within the approved budget.
• Conduct post-promotional campaign or event reviews to determine the off promotions/events in terms of shopper traffic and tenant GTO, and prepare monthly reports for internal analysis.
• Manage the marketing of casual leasing in order to increase mall revenue and shoppers’ traffic.
• Manage social media platforms, content creation and integrate online activities with offline marketing promotions. Monitor social channel conversations and act on any insights that can further enhance the customer experience and branding of the mall.
• Maintain and update content on various digital and social media platforms.
• Maintain customer service initiatives and meet mall service standards.
• Actively participate in group campaigns and initiatives.

Requirements:

• Degree in Marketing, Mass Communication, Business or related discipline.
• Minimum 2 years of experience preferably in a shopping mall or retail environment.
• A high-energy, positive and good team player with excellent communication skills.
• Able to work independently in a fast-paced environment.
• with minimum 1-3 years of experience preferably in a shopping mall, retail or ad agency environment.

Job Responsibilities:

· Meet Clients requirement in all aspect of Property Management

· Project coordination in residential/commercial strata development

· Responsible for day to day operations of assigned sites

· Manage and supervise staff of assigned properties

· Assist superior to plan, execute and supervise all facilities management and operational activities

· Plan, execute and supervise all facilities management and operational activities (for managerial role)

· Maintain a continuous and long term relationship with existing clients (for managerial role)

· Manage and retain projects within the set financial criteria (for managerial role)

· Prepare and chair Annual General Meetings (for managerial role)

Job Requirements:

· Diploma or Degree in Estate/Facilities Management or related discipline

· Previous experience in managing condominiums, industrial or commercial buildings

· Knowledge of Management Corporation Strata Title (MCST) and Building Maintenance and Strata Management (BMSM) Act

· Candidates with own transportation will have an added advantage

· Attractive Salary commensurate with experience

· Results driven personality

· Good interpersonal, communication and leadership skills

About Chambers International

Established in 1980, Chambers International, has built a strong presence in Singapore as a reputable group of companies providing a comprehensive range of professional real estate consultancy services, including integrated facilities management and strata title management.

We're Hiring!

The ideal candidate should have strong organizational and communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Prior experience in property management and a thorough understanding of BMSMA Act will be an added advantage. If you are proactive, customer-focused, and have a passion for property management, we welcome you to join our team.

Responsibilities:

• Conduct regular checks and inspection on grounds to ensure property is well maintained

• Manage term contractors, monitor their service performance, keep track & conduct renewal reviews of service agreements and insurance policies

• Ensure compliance with building statutory requirements

• Review and recommend the replacement/improvement plans for managed sites

• Conduct Annual General Meeting/Council Meeting including preparation of agendas, minutes of meetings, annual reports etc.

• Organize social activities and functions when required.

• Provide essential customer service support to the residents/owners

• Supervise and manage a team of site staff

• Other job related and ad hoc duties as assigned

Requirements:

• Degree / Diploma in Building & Estate Management or equivalent

• Certified Fire Safety Manager will be an added advantage.

• 3 to 8 years of relevant working experience

• Good knowledge of Building Maintenance & Strata Management Act

• Excellent communication skills, both written and spoken.

• Proficiency in computer skills such as MS Office.

• Able to handle pressure and multitask

Interested applicants please indicate with details:

• Notice period/Intended start date

• Last drawn and/or current salary

• Expected salary

• Reasons for leaving current and/or last employment

• Position applied for in the email

We regret that only shortlisted candidates will be notified.

Other Information:

This position involves multiple workplace locations in Singapore.

• Assist in handling and maintaining proper records of feedback or complaints received from the residents.
• Assist the Condominium Manager in petty cash management and collection of payment by residents on daily basis, including daily account closing.
• Update the PMP system of all transactions for the contributions, facilities’ charges and deposits for receipts issuance to residents.
• Manage the booking of estate facilities such as BBQ pits, tennis courts, function room etc. according to House Rules, By Laws and Standard Operating Procedures.
• Establish and maintain proper filing system to ensure smooth documentation and administration of the estate.
• Carry out regular update of the content of the notice board(s).
• Maintain inventory of office stationery and equipment maintenance record and perform general administrative duties.
• Co-ordinate council meetings and general meetings as instructed by the Condominium Manager.

· Minimum GCE ‘N’ / ‘O’ Level or relevant ITE certificate

· Minimum 1 year working experience

· Computer literate

· Possess good work attitude

· Pleasant personality and able to work independently

· Good telephone etiquette and communication skills

• Support Facility Manager to oversee technical operation.
• Plan and implement preventive maintenance work schedule to minimize breakdown or failure
• Supervise and arrangement of repair, maintenance and replacement services
• Main contact person for all technical service contractors
• Manage Technicians
• Supervise repair and maintenance works of technical team and contractors
• Handle defect rectification aspects
• Housekeeping for all work document, including quotation/ tender, checklist, completion sheet, photo record ect.
• Co-ordinate with Facility Manager and Team to facilitate business needs
• Work with different department to fulfill customer procurement procedure & statutory requirements

What This Job Involves

Support Account Lead & account leadership team in handling business, operational, financial decision making, risk mitigation, other pricing advice and all account specific finance related matters. Your key responsibilities will be:

Job Description:
Business Partnering and Contract Management

• Team member of Account Relationship Team with client
• Partnering with Account Lead in providing financial reports and analysis for business decision making.
• Interaction with different stakeholders including third-party service providers/vendors and key client personnel.
• Expense and debtors’ management
• Setting, review and monitoring of financial key performance indicators
• Resolving system issues
• Implementation of process improvements, encouraging efficiencies in financial management
• Ensure the Finance team assists with on-going cost saving projects, including identification, monitoring and analysis.

Invoice Payments & Billings

• Manage Vendor Payments
• Ensure accurate and timely client billings.
• Support and maintain all necessary guidelines and manuals associated with the accounts payable / receivable process
• Accountable for the timely coordination of the JLL invoice processing and monitoring the accounts receivable ensuring management of JLL cash flow.
• Optimizing working capital and monitoring liquidity on the account. Develop and execute strategies to maximize cash efficiency while minimizing financial risks.

Reporting/Forecasting/Planning

• Responsible for developing and implementing financial plans, budgets, and forecasts.
• Analyse financial data to provide insights on performance, identify areas for improvement, and measure the financial impact of business initiatives.
• Accurate and timely monthly, quarterly & ad hoc reporting and variance analysis for client and corporate requirements, Annual budget & quarterly forecasts for both client and corporate stakeholders.
• Working closely with the local country Finance teams on profitability/revenue variances, issues and other requirements and task
• Reviewing and monitoring of potential risk and opportunities within the account
• Perform sensitivity analysis and scenario modelling where requested.

General Ledger Management, Policies & Procedures & Audit

• Management of Month End processes
• Responsible in ensuring month end closing procedures are properly performed and investigated i.e. Bank Reconciliation, GRNV
• Ensure data integrity of the systems across the region and audit data from time to time.
• Working with different finance teams (i.e Controllership, FP&A teams) to compliance to accounting standards such as revenue recognition (fee at risk), cost capitalisation and etc.
• Ensure that appropriate process and systems controls are in place and maintained to guarantee the integrity of all transactions.
• Ensure that all financial accounting and reporting is audit worthy and in keeping with recognised quality management processes
• Ensure all finance staff are well trained on the financial systems & are effectively able to extract data.
• Co-ordination of adhoc financial requests as required by regional finance team

Sound like you? Here is what we’re looking for:

Being Analytical and Meticulous

Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor financial aspects. You should have a good knowledge of the working procedures.

Qualifications

University degree or professional qualification in accounting, finance, or relevant field (ACCA, CIMA, CPA)

Minimum of 5 years of finance managerial experience in finance.

Candidate with regional exposure in APAC will be an added advantage.

Experience in leading finance in matrix environment including ability to manage through complexity and ambiguity

Business partnering and commercial finance experience

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

MAJOR RESPONSIBILITIES

• Attend / Response customer phone calls, emails, support tickets and collect customer requests and data
• Understanding networks and provide product information
• Patching of switches, servers, and other ICT equipment
• Updating Patch Manager records according to the Vendors Reports
• Solve common problems such as verification of hardware and software, installation issues, and setup
• Checking data centre racking / unracking and cabling
• Escort and manage the Vendors and organizing the works schedule
• Coordinating with other departments and interactions with clients
• Checking the comms rooms conditions and conduct routine inspections
• Managing all cabling and IT hardware installation/decommissioning tasks and coordinate with the Vendors for executing the works
• Preparing the change requests, permits and other required documentations for the cabling and IT hardware requests

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

Ideal Experience

• Thorough understanding of building services design and engineering management
• Strong sense of technical services continuity, awareness of risks and impact of daily operations
• Ability to identify and implement opportunities for operational efficiency / improvements and implement agreed solutions
• Provide oversight to improve service levels
• Ability to support Service Management and related processes (e.g., Service Request, Incident, Change)
• Ability to perform data centre racking / unracking and cabling, basic rack cabling tidy-up / clean-up
• Ability to perform hardware installations, decommission and cable installations, cable removal which include troubleshooting and testing
• Working knowledge and /or experience in IT devices hardware maintenance, and break-fix support
• Working knowledge of physical Enterprise-class IT infrastructures (e.g., Servers, SANs, Networking, etc.)
• Working knowledge of Microsoft server hardware, networking, and Data Centre Power schemes
• Ability to execute the Power Maintenance Events
• Ability to handle tape backup media and prepare for offsite storage
• Ability to perform physical audits and ensure the Service Management database is updated and accurate
• Comfortable working in a challenging environment as part of a team and maintain business relationships to meet and exceed client expectations
• Comfortable managing incidents and service failures
• Strong written, verbal, and interpersonal communication skills with English and local language(s)

Desirable

• Microsoft / Linux / UNIX certification and/or administration experience
• Network certification - CCNA, Network+
• Data Centre related certification - CDCP/S/E, CDCMP/TP

Critical Competencies for Success (with corresponding ‘I am JLL behaviours’)

Client Focus & Relationship Management – ‘I Value my Customers’

• Demonstrates proactive & professional approach to customer service and stakeholder engagement
• Ability to interact with a wide range of client staff, including senior levels
• Ability to manage conflict and balance between client and firm requirements

People Management and Team Leadership – ‘I am a Team Player’

• Ability to deliver requirements through a remote matrix-reporting team effectively, promoting open, constructive and collaborative relationships at all levels

Program Management & Organizational Skills – ‘I am Proactive’

• Excellent planning & organizational skills to prioritize work and meet tight deadlines
• Proven ability to manage multiple and complex operational matters on a daily basis
• Provide oversight to improve service levels. Train, mentor, and suggest improvements / modifications to training programs

Problem Solving & Strategic Thinking – ‘I am Innovative’

• Capacity to deal with ambiguity and solve complex problems effectively
• Analytical proven ability to solve problems using a quantitative approach
• Proven ability to employ holistic approaches and looks at long term solutions

Other Personal Characteristics

• Attention to detail
• Strives for compliance while being agile to adapt to business needs and change
• Natural communicator who enjoys engaging at all levels
• Self-motivated and confident
• Exhibits honesty & trustworthiness
• Open to new ideas & willing to challenge status quo
• Works well with diverse teams from various countries/ cultures

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:

• Lead a team of contractors or vendors and support in the daily data centre operations
• Perform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilities
• Monitor critical facilities and infrastructure system alerts and perform necessary escalation
• Perform incident management and escalation pertaining to any facilities and system downtime
• Manage and administer the service desk operations
• Ensure the implementation of safe systems on site activities.
• Liaison with the client BUs in regard to utilities, building services / facilities and systems issues
• Assist in the planning and execution of disaster recovery activities
• Administer and ensure building records, licenses, permit and etc are properly documented.
• Ensure procedures, processes and service level are being followed for any service delivery and operations
• Periodic review of the data centre operations and report any gaps and issues
• Prepare and update of Data Centre and Service Desk monthly report
• Maintain the site asset database, provide updates in accordance with CMMS requirements.

Education & Experience:

• Possess a Diploma in Computer Science or equivalent
• Possess Data Centre Certifications such as Certified Data Centre Professional
• Possess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & Management
• Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etc
• Familiar with Service Desk operations and incident management process
• Basic understanding on the operation of MEP systems
• Resourceful, analytical and problem solving skill
• Good communications and interpersonal skills

Job Description

• Carry out daily site supervision, coordination and quality assurance of all architectural/Structural/M&E trades on site ;
• Work closely with subcontractors on their works to ensure timely work progress ;
• Ensure all works are carried out in accordance to approved specifications ;
• Other ad-hoc duties as assigned by the management

Requirements

• Knowledge in Architectural/Structural/M&E works ;
• Diploma or Relevant Trade Certificate ;
• Minimum 3 years of supervisory experience in architectural/Structural/M&E works ;
• Able to work independently and in a team