At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As a Strata Management Accounts Admin at Knight Frank, you will be resonsible for handling accounting administrative tasks and ensuring the smooth execution of day-to-day financial operations. This role is ideal for someone with strong attention to detail.

What you will be doing:

• Prepare partial or full set of accounts.
  • Prepare schedules for all Profit and Loss (P/L) and Balance Sheet (B/S) items.
  • Address and resolve accounting-related queries.
  • Prepare Goods and Services Tax (GST) reports.
  • Liaise with auditors, banks and operations team.
  • Assist with other tasks as assigned by Manager or Team Leader.

We’re looking for someone who’s:

• Proficient in Microsoft office, especially Excel and Word, with familiarity in accounting software as a plus.
• Meticulous and responsible, ensuring accurate accounting records.
• Ability to work under pressure, manage tight deadlines, and operate independently.
• A team player with a positive attitude and interpersonal skills.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

What do we expect from you?

Under the general guidance of the Director of Front office or any other authorized by the management, assist in ensuring delivery and retrieval of luggage to all guests in a courteous, timely and professional manner.

How your day looks like:

• Greet arriving guests and retrieve their luggage
• Escort guests to their rooms, explain the room facilities, and sell the hotel’s various outlets (restaurant, bar, spa)
• Deliver luggage, messages, faxes, packages etc. for guests and to undertake various other requests in order to ensure their comfort
• Transport departing guests ‘luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for
• Ensure that luggage has been stored safely according to prescribed procedures
• Ensure that the luggage storage area is kept clean and tidy at all times
• Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
• Be fully aware of what functions are going on in the hotel
• Provide gracious, attentive, and friendly service

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As our Facilities Management Project Executive, you'll play a key role in supporting the efficient management of building projects, term contracts, and maintenance initiatives. In this position, you’ll be instrumental in handling tender processes, project oversight, and contract administration to ensure quality and compliance across our portfolio. This role is perfect for someone who enjoys a hands-on approach to project and contract management and thrives in a collaborative environment.

What you will be doing:

• Manage building, mechanical, and electrical projects, liaising with various stakeholders to ensure all works are on track.
• Develop and roll out tender documents for term contracts and projects, evaluate proposals, and provide recommendations for client and management approval.
• Oversee contract execution, ensuring project timelines, budgets, and standards are met.
• Attend project and client meetings to discuss project progress, resolve issues, and provide updates.
• Take on additional responsibilities as assigned by your supervisor to support team goals.

We’re looking for someone who’s:

• Hold a Diploma in Quantity Surveying, Construction, or a related field and has hands-on experience with tender processes and project execution.
• With at least 2 years in related roles (such as quantities surveying and project management), especially in the building and construction industry.
• Able to manage multiple tasks and ensure timely submission of tender and project documentation.
• Capable of working effectively with clients, contractors, and internal teams to ensure project success.
• 
  

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role:

As a Learning & Development (L&D) Executive, you will play a key role in supporting the administration and execution of learning and development programs across the organisation. You will assist in ensuring that training records are well-maintained and up-to-date, and engage frequently with our staff and external training providers to meet the company’s learning needs. This role is perfect for someone who’s passionate about people development, highly detail-oriented, and eager to learn and grow with our colleagues.

What you will be doing:

• Oversee the administration of course registration, certification processes, training subsidies, and payment management.
• Maintain comprehensive training records and evaluate the effectiveness of training programs to ensure they support present and future organizational goals
• Conduct regular reviews and update internal and external training courses to ensure relevance and alignment with business goals.
• Partner with management and business leaders to assess and identify training needs across the organization.
• Source, evaluate, and collaborate with external training providers to design and deliver tailored learning solutions.
• Manage and communicate the organization’s training calendar, course offerings, Standard Operating Procedures (SOP), and training policies.
• Lead and manage mentorship programs and other internal development initiatives to foster continuous learning.

What we’re looking for someone who’s:

• At least 3 years of experience in Learning & Development.
• Preferred qualifications include Advanced Certificate in Training and Assessment (ACTA) or Advanced Certificate in Learning and Performance (ACLP).
• A Diploma or higher qualification in Human Resource Management.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

What this job involves:

Leading engineering excellence

If spearheading engineering initiatives and being the ultimate authority on complex technical matters excites you, join us to elevate your career to new heights.

In this role, you'll demonstrate your expertise as you develop and implement cutting-edge preventive maintenance programmes and conservation practices. Working closely with property management, you'll oversee major M&E projects, ensuring exceptional quality and timely delivery. You'll be responsible for producing comprehensive facility management reports and presenting them to key stakeholders. Additionally, you'll establish and maintain a rigorous system of regular inspections, quality control, and supervision of technicians, and sub-contractors.

You'll take the lead in providing the client with comprehensive facility, contract, and procurement management for technical services. Your strategic input will be crucial in achieving financial targets, key performance indicators, and service level agreements set by upper management. As a senior engineer, you'll design and implement the 24-hour emergency support system, ensuring rapid and effective responses to any situation that may arise in the prestigious Sentosa Cove community.

Innovating best practices

Your advanced engineering knowledge will be the cornerstone of your success. You'll be expected to optimize the management of on-site mechanical, electrical, plumbing installations, and civil maintenance. You'll develop and maintain a comprehensive database of critical spares for all installations, considering both manufacturer recommendations and your own expertise.

You'll need to demonstrate exceptional competence in providing high-level engineering and technical assessments, leading trouble-shooting efforts, identifying root causes, and developing innovative solutions to be executed by your team, sub-contractors, and other service providers.

You'll design and oversee the implementation of a state-of-the-art maintenance inventory system. Your keen analytical skills will be crucial in predicting potential failures of critical equipment and developing sophisticated, pre-emptive maintenance programmes to mitigate the risk of sudden breakdowns.

You'll also be responsible for modernizing our system of logbooks, checklists, and schedules, potentially integrating digital solutions for improved efficiency. You'll lead the planning and execution of complex, ad-hoc M&E setups based on evolving client requirements in the dynamic environment.

Sound like you? To apply you need to have:

Mastery in the field

You should have earned a degree in engineering, preferably in electrical or mechanical engineering, with a master's degree being highly advantageous. A minimum of ten years of experience in facilities management, with at least five years in a senior role, is essential. We expect you to have a proven track record of leading diverse teams and contributing high-level individual expertise. Proficiency in advanced IBMS/BMS systems, including predictive maintenance modules and energy optimization features, is required. In addition, it is essential to have at least 3 years experience in managing a wide land area of luxurious development and familiarity with government procurement processes and system

What we can do for you:

At JLL, we are committed to nurturing exceptional talent. We'll support your continued growth and development, helping you reach new professional heights in an entrepreneurial and inclusive work environment. Our dedicated Total Rewards Program, which includes a competitive salary, performance bonuses, and comprehensive benefits package, is designed to recognize and reward your contributions to our success in managing Sentosa Cove's sophisticated infrastructure.

Apply today!

Role Description

This is a full-time on-site role for a Duty Manager position at Mondrian Singapore Duxton. The incumbent will be responsible for overseeing daily operations and ensuring guest satisfaction. They will handle guest inquiries and resolve any issues that may arise. The Duty Manager will also manage the front desk and supervise the team, ensuring smooth operations and excellent customer service.

How your day looks like?

• Take ownership and responsibility for Duty Management shifts
• Record in the Duty Log all/any incidents that occur in the hotel and follow up with the Front Office Director and/or Hotel Manager
• Report any accident, incident, theft for both internal and external guests, and liaise with Security & Safety Manager as appropriate
• Knowledge of all arrivals and departures, using guest name at all times
• Check current day arrivals and departures, taking appropriate action in the event of fully booked situations
• Fully conversant with current availability situation at any given time, and also future availability
• Fully conversant with all hotel room types, numbers, layout, locations, rates
• Liaise with Housekeeping and Engineering as required for Out Of Order rooms
• Ensure accuracy of input into reservation/front desk systems, and content/legibility of registration cards
• Manage upselling opportunities, email capture and other Front Office initiatives
• Ensure all necessary supplies are available for the Front Desk in order to work efficiently and oversee ordering/completion of Purchase Orders in line with hotel policies and procedures
• Undertake and complete any special projects, tasks or other reasonable request by Front Office Director and/or Hotel Manager
• Meet and welcome regular, global card holders and VIP guests
• Ensure Front Door entrance is covered at all times
• Ensure guest privacy and security, respecting confidential information
• Ensure all guest special requests are followed through and administrated
• Ensure Front Desk Agents are fully conversant with correct policies and procedures for: Reservation enquiries and booking requests, allocation of rooms, pre-allocation and handling of Group arrivals, registering guests, offering assistance with luggage and/or escort to guestrooms, VIP guests/walk-ins, and handling complaints/feedback.
• Follow up on any doubtful accounts passed on by Front Desk Agents
• Authorize and sign paid outs, corrections, adjustments and cashier’s banking
• Be fully involved in the preparation of departmental and hotel budgets as well as any other financial reports if requested
• Ensure Front Desk Agents balance their close of shift and resolve any discrepancies in audit and cash float balancing
• Fully conversant with foreign exchange procedures
• Fully conversant with hotel credit policy as it relates to: cash payments, credit card payments, account to company, voucher payment, and third party payment.

What do we expect from you?

Under the general guidance of the Restaurant Manager, or any other authorized by the managementassist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Singapore Duxton Vision.

How your day looks like?

• Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times
• Provide friendly, courteous, and professional service at all times
• Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number
• Prepare table allocations from reservation book before respective meal period seating
• Ensure good communication with Management
• Maintain complete knowledge of all menu items
• Prepare and check tables before service
• Clear and reset tables
• Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
• Ensure that all cleaning duties are completed in allocated times to the Company standards
• Complete all opening and closing procedures
• Must be proficient in effective and efficient table maintenance
• Be assertive and attentive at ALL times
• Have thorough knowledge of all product and service procedures

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As a Facilities Management team Leasing Executive (Residential) for Knight Frank, you’ll be instrumental in ensuring our residential communities are well-maintained and thriving. This role puts you at the forefront of managing tenant relationships, lease negotiations, and community satisfaction, fostering a seamless living experience for residents. If you’re passionate about residential real estate, excel at maintaining high occupancy rates, and enjoy creating positive tenant experiences, this role offers a rewarding opportunity to grow within a respected real estate leader.

This role is perfect for someone ready to enhance the residential leasing experience, utilizing their expertise to contribute to Knight Frank’s high standards in property management. If you thrive in a dynamic environment and are excited about residential real estate, we’d love to hear from you!

What you will be doing:

• Lease Management: Oversee leasing activities, including the preparation of Letters of Offer and Tenancy Agreements, and collaborate with solicitors on lease documentation.
• Budgeting & Reporting: Prepare annual budget forecasts and generate monthly management reports to track performance and support strategic decision-making.
• Market Research & Occupancy Strategy: Stay updated on residential trends, constantly reviewing tenant mix and occupancy strategies to maintain a high occupancy rate.
• Resident Relations: Build and nurture positive relationships with residents, addressing tenancy matters such as move-ins, compliance, and maintenance promptly and professionally.
• Financial Management: Manage residential rental income and arrears, working closely with the Finance team on billing, deposit refunds, and related financial matters.
• Authority Liaison: Coordinate applications and liaise with relevant authorities on lease-related matters, ensuring compliance and a smooth leasing process.

What we’re looking for someone who’s:

• CEA Qualified: Holds the necessary qualifications to be registered with the Council for Estate Agencies (CEA).
• Experienced in Real Estate: Has a Diploma in Real Estate or a related discipline, with at least 5 years of experience in residential leasing or property management.
• Skilled in Negotiation & Marketing: Strong in lease negotiations and able to engage effectively with a diverse range of tenants and stakeholders.
• Detail-Oriented & Analytical: Meticulous in documentation, with solid financial analytical skills for managing budgets and lease-related finances.
• Proactive & Resident-Focused: Brings excellent interpersonal skills to foster positive resident relations and address their needs efficiently.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

About Chambers International

Established in 1980, Chambers International, has built a strong presence in Singapore as a reputable group of companies providing a comprehensive range of professional real estate consultancy services, including integrated facilities management and strata title management.

We're Hiring!

The ideal candidate should have excellent organizational and time management skills, as well as strong attention to detail. Good knowledge in computer skills and previous experience in data entry/administrative role is preferred. If you are a proactive and reliable individual with a positive attitude and a willingness to learn, we welcome you to join our team.

Responsibilities:

• Manage full sets of accounts
• Prepare the monthly financial reports on timely
• Liaise with auditors for yearly audits for audit or tax purposes.
• Prepare and submit quarterly GST return.
• Provide general administration support
• Other Ad hoc duties as assigned

Requirements:

• Diploma in Accounting or equivalent
• Minimum 1-2 years accounting experience
• Proficient in computer skill such MS Office
• Relevant experience in the residential development or service industry
• Possess fluent communication and interpersonal skills
• Meticulous, organised and detail-oriented
• Hardworking and responsible team player
• Able to work in a fast-paced environment and manage multiple tasks at one time

Interested applicants please indicate the details in your resume:

• Notice period/Intended start date
• Last drawn and/or current salary
• Expected salary
• Reasons for leaving current and/or last employment
• Position applied for in the email

We regret that only shortlisted candidates will be notified.

Other Information:

This position involves multiple workplace locations in Singapore.

About Chambers International

Established in 1980, Chambers International, has built a strong presence in Singapore as a reputable group of companies providing a comprehensive range of professional real estate consultancy services, including integrated facilities management and strata title management.

We're Hiring!

The ideal candidate should possess strong technical skills, attention to detail, and the ability to follow supervisor directions. We are looking for someone who is proactive, reliable, and committed to providing high standards of service and safety. If you have a passion for maintenance work and enjoy working in a team-oriented environment, we welcome you to join our team.

Responsibilities:

• Carry out authorized repairs to buildings, facilities, and services as directed by the supervisor.
• Conduct inspections and maintenance of lighting in common areas.
• Perform authorized work on installation, fitting, and modification of plumbing and sanitary systems in common areas.
• Maintain inventory and records of all parts and end-items used for maintenance work, including those kept in the store.
• Conduct routine inspections of common areas and facilities, and rectify faults and defects with proper work orders.
• Attend to all emergencies and resident complaints promptly, politely, and tactfully under the instructions of the supervisor in charge.
• Ensure proper documentation of work records and work orders upon completion.
• Handle any ad-hoc task assigned by the supervisor.

Requirements:

• NITEC/Higher NITEC/Diploma in Electrical / Mechanical / Mechatronic Engineering/ Facility Management
• Minimum 1 year experience in building maintenance.
• Good knowledge in building mechanical and electrical system
• Perform Work at Height (WAH) will be an added advantage
• Possess a positive attitude, excellent interpersonal skills, and a customer-centric approach

Interested applicants please indicate the details in the resume:

• Notice period/Intended start date
• Last drawn and/or current salary
• Expected salary
• Reasons for leaving current and/or last employment

We regret that only shortlisted candidates will be notified.

Other Information:

This position involves multiple workplace locations in Singapore.

About Chambers International

Established in 1980, Chambers International, has built a strong presence in Singapore as a reputable group of companies providing a comprehensive range of professional real estate consultancy services, including integrated facilities management and strata title management.

We're Hiring!

The ideal candidate should have excellent organizational and time management skills, as well as strong attention to detail. Proficiency in computer skills, including MS Office, is essential. Previous experience in an administrative role is preferred. If you are a proactive and reliable individual with a positive attitude and a willingness to learn, we welcome you to join our team.

Responsibilities

• Perform data-entry, printing, filling, documentation, etc.
• Sorting & distributing mail
• Assist in inquiries and concerns from the owners/tenants
• Answer incoming call in a courteous
• Assist owners/tenants in the application of move in/move out, renovation request, etc.
• Issue official receipts to owners/tenants for the financial transactions
• Keeping record of all financial transactions(maintenance fees, renovation deposit and other incomes) at all times
• Review and processes invoices received from the suppliers/contractors
• Provide the financial transactions summary, invoices, official receipt, etc. to the Headquarters' Accounts Department
• To maintain stock of stationery supplies and equipment maintenance record for the department
• Put up purchase requests for all approved purchases for the necessary approvals and verify invoices for the raised purchases upon delivery of goods and services
• Assist on any ad-hoc tasks as required by the department

Requirements:

• Minimum GCE ‘O’ level or equivalent
• 1 year admin support experience, relevant experience in the service industry or residential development will be an added advantage
• Good Customer Service Skills, possess fluent communication and interpersonal skills
• Proficient in Computer Skill such MS Office
• Meticulous and have an eye for details, able to multi-task and independent

Interested applicants please indicate with details in the resume as below:

• Notice period/Intended start date
• Last drawn and/or current salary
• Expected salary
• Reasons for leaving current and/or last employment
• Position applied for in the email

We regret that only shortlisted candidates will be notified.

What this job involves:

Managing financial operations

As a Finance Account Officer, you'll be responsible for overseeing critical financial operations. You'll maintain accounting and control procedures in line with client's policies, prepare annual budgets, monitor budget utilisation, and provide variance analysis. Your role will be crucial in managing the collection of maintenance and sinking funds, as well as ensuring timely processing and payment of vendor invoices.

Handling accounts receivable and payable

You'll be responsible for the timely processing and posting of invoices for quarterly maintenance contributions, annual berthing, and license fees. This includes generating accurate customer invoices, monitoring outstanding debts, and updating payments promptly. On the accounts payable side, you'll verify invoice accuracy, ensure proper coding, and submit payments for approval according to client's procurement and payment policies.

Financial reporting and analysis

A key aspect of your role will be preparing various financial reports, including Profit and Loss Statements, Balance Sheets, and Accounts Receivable/Payable Aging Reports. You'll need to perform financial analysis of these reports, providing meaningful insights and commentary. You'll also be responsible for month-end closings, preparing journal entries, and GST reports.

Managing arrears and audits

You'll play a crucial role in managing debtors' arrears, following up on monthly aging reports, and liaising with residents on outstanding payments. Additionally, you'll facilitate audits by preparing and submitting unaudited financial statements to external auditors appointed by client.

Sound like you? To apply you need to be:

A seasoned financial expert

We're looking for candidates with a strong background in accounting and finance, preferably with experience in property management or a related field. You should have at least five years of experience in financial management and be familiar with Financial Reporting Standards (FRS).

Detail-oriented and analytical

This role requires strong attention to detail and analytical skills. You should be adept at preparing and analyzing financial reports, identifying trends, and providing insightful recommendations.

Tech-savvy

Proficiency in accounting software and Microsoft Office Suite is crucial. You should be comfortable learning and using JLL or Client's computerized accounting and billing systems.

A skilled communicator

Excellent verbal and written communication skills are essential. You'll need to interact with residents, vendors, auditors, and various departments within the organization.

What you can expect from us

At JLL, we're committed to helping you thrive in an entrepreneurial and inclusive work environment. We offer opportunities for professional growth and development in a dynamic setting managing the finances of the residential development.

Apply today!

What do we expect from you?

Under the general guidance of the Front Office Manager or any other authorized by the management, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.

How your day looks like?

• Actively welcome, greet and check guests in
• Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
• Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up
• Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc.
• Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries
• Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel internal specific communicating system
• Update and maintain the reception hand over book, pass on all guest feedbacks to the Manager on duty so appropriate action may be taken
• Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with Mondrian Singapore Duxton confidentiality standards
• Ensure the correct procedure and policy standards are adhered to
• Ensure all necessary supplies are available for the front desk, manage par stock and order supplies
• Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc.
• Encourage up-selling in order to maximize rates
• Ensure work areas are cleaned and maintained at all times

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

What do we expect of you

Reporting into the Floor Manager, you ensure that Mondrian guests have exceptional experiences. You are responsible for knowing and communicating all of the restaurants offerings. You are skilled at the art of suggestion. You care about people and it shows in how you deliver service. You are a skilled communicator to both colleagues and guests alike. You are well organized and work clean. You are composed under pressure, well-groomed and are enthusiastic. Your ability to spread joy is paramount.

How your day looks:

• Get familiar with daily reservations and activations
• Prepare stations with tools for service
• Participate in service following established SOP’s
• Check with guests on food allergies
• Manage guest experience with gusto
• Sell wine and be familiar with pouring processes
• Manage guest checks
• Chat guests and serve as an expert in your craft and community
• Consistently vibe check room and communicate with supervisors
• Periodic inventory count service ware
• Provide guidance and mentorship to junior team members

How do you deliver this?

• Tell It Like It Is- Be authentic, honest, direct, sincere & professional.
• Build Rapport – Be engaging, reliable, thoughtful, helpful, energetic & empathetic.
• Gain Trust- Be dependable, deliver on promises, take ownership & follow through.
• Play To Win – Be original, bold, cutting edge and decisive.
• Right Here, Right Now – Be attentive, meticulous, determined & impressive.

What do we expect from you?

Under the general guidance of the Director of Food & Beverage or any other authorized by the management, to manage and develop the restaurant food and beverage standards and to ensure maximization of departmental profits. To optimize consistentlyisfaction through consistent high operating standards, and to carry out Management shifts and take responsibility for entire operation.

How your day looks like:

• Ensure the day to day operation is smooth in the restaurant
• Assist the leadership team of the restaurant in achieving high guest satisfaction
• Guide and lead the server in the restaurant
• Perform the duties of supervisor on regular basis
• Maximize sales potential and encourage up selling in order to maximize rates.
• Ensure cash floats are secured at all times.
• To work within budgeted costs
• To minimize abuse of operating equipment
• To ensure that requisitions for supplies are completed, delivered and accounted for.
• To minimize the use of overtime
• To ensure that there is enough operating equipment at all times.
• To record all voids, and report any payment discrepancies to Restaurant Manager.
• To follow Company procedures when handling cash, credit cards and cheques.
• To see guests concerning all complaints and report all complaints to Manager.
• To liaise with colleagues over guests requirements and needs.
• To ensure handover at shift end and beginning.
• To liaise with Head Chef on a regular basis.
• To liaise with Reception on a regulars basis.
• To gain customer feedback at all times.
• To complete a full report of the day’s events in the Management Report Book.
• Create and maintain a personal and respectful rapport with regular guests.
• Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.
• Familiarize yourself with guests needs and requirements in order to ensure an efficient and friendly service
• Fanatical focus on quality and consistency in all areas, food and beverage quality, guest service, cleanliness, etc.
• Support all other revenue centers in the hotel such as Rooms and Events
• To be results driven and totally accountable.
• Attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/requested.
• Undertake regular inspections to ensure that the company’s assets are well maintained and protected.
• Ensure that the business is seen as a respected, important member of the community by local influencers.
• Carry out any other duties as are within the scope, spirit and purpose of the job as requested.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Straits Retail Property Management Services currently manages the following shopping malls in its portfolio: Paragon, The Clementi Mall and The Woodleigh Mall. The Group Marketing Communications team is comprised of 3 teams: 2 mall loyalty programme teams and the Partnerships and International Marketing team. All of whom work closely with the individual shopping mall marketing team counterparts and other stakeholders, to jointly achieve business and marketing objectives.

We are looking for a Senior Manager / Manager to work on the Partnerships and International Marketing portfolio. The candidate will work directly and extensively with both internal and external stakeholders, to drive partnerships and international marketing initiatives, and ultimately acquire loyalty programme members and encourage shopper footfall and spend. The candidate should be able to think and respond on the fly in accordance with market shifts.

Responsibilities

• To develop a pipeline of partnership opportunities and corresponding frameworks and collaboration formats across a variety of prospective industries, including but not limited to: banks/financial institutions, hospitality, lifestyle, payment gateways
• To be well-versed with key target tourist markets and proactively conceptualize corresponding collaborative campaigns to drive the international marketing strategy
• To translate annual partner/international marketing strategies and plans into content schemes, themed initiatives and actionable campaigns to encourage footfall and spend
• To guide and support all malls’ marketing teams for acquisition campaigns and performance reporting

Job Qualifications

• At least 5 years of work experience in business development, partnerships or equivalent, with a degree in Marketing or similar
• A track record of effective identification, securing and management of a network of partners
• Prior relevant experience in execution of luxury marketing initiatives will be advantageous
• Articulate with strong interpersonal and communication skills to liaise with internal/external stakeholders across different levels
• Proactive in follow up. Able to work independently and under pressure in a fast-paced environment.
• Meticulous and detail-oriented

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As a Strata Management Accounts Executive at Knight Frank, you’ll take ownership of handling multiple sets of accounts, ensuring the smooth execution of day-to-day financial operations. This role is ideal for someone with an accounting background, attention to detail, and the ability to work independently.

What you will be doing:

• Handling full sets of accounts across multiple portfolios, ensuring accuracy and timely processing.
• Managing accounts payable and receivable.
• Preparing monthly financial and management reports, and bank reconciliation within stipulated deadlines.
• Preparing audit schedules and addressing auditor queries for annual statutory and audits.
• Preparing quarterly GST submissions to IRAS.

We’re looking for someone who’s:

• Qualified in accounting, with at least 2 years of relevant experience (entry-level candidates are welcome to apply!).
• Proficient in Microsoft office, especially Excel and Word, with familiarity in accounting software as a plus.
• Meticulous and responsible, ensuring accurate accounting records
• Ability to work under pressure, manage tight deadlines, and operate independently.
• A team player with a positive attitude and interpersonal skills.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Responsibilities

• Head of the site to lead site team to deliver quality services to clients.
• Manage the estate to achieve operations and maintenance at an optimal level
• Build a strong relationship with the team, council members and residents
• Manage term contractors and monitor their service performance
• Keep track and conduct renewal reviews of service agreements and insurance policies
• Manage daily operations in compliance with relevant building regulations and laws
• Attend to feedback and complaints promptly
• Convene and attend council meetings and AGM
• Check financial transactions and prepare an annual budget

Requirements

• Degree in Project & Facility Management, Real Estate or its equivalent qualifications
• At least 5 years of Condominium management experience
• Proficient in critical thinking with adaptability in the workplace
• Strong leadership and client relationship skills
• Ability to work in dynamic and fast-paced work environment
• Candidates with experience in TOP projects will have an added advantage

Benefits:

• AWS, Performance Bonus
• Structured Training Programs
• Birthday Leave

Responsibilities:

• Manage Cleanroom activities related to facilities like test bay hook up of test bays which includes electrical tie up, vacuum, PCW and gasses.
• Ensure cleanroom utilities supplies like process cooling water, electrical supply, helium, N2, Argon gasses are provided for 24/7 operations and work towards ZERO downtime
• Optimize inventory for cleanroom related parts.
• Ensure cleanroom assets are complied with regulatory MOM requirements
• Annual shutdown and maintenance of cleanroom facilities equipment
• Maintain cleanroom standards RH, temp and pressure as per ISO standard
• Maintain MAU, Chiller, CT, DRC, pumps to support manufacturing operations.
• Create or amend SOP, checklist, Preventive maintenance plan for facilities equipment
• Ensure the team is complied with EHS requirement
• Carryout RCA, 8D reports for critical equipment
• Provide training to the team
• Execute projects as and when needed.
• Monitor and achieve KPI

Requirements:

• A Bachelor’s degree in Mech / Elec with 10yrs experience in cleanroom environment. Preferably in semiconductor background
• Manage a team of 3 to 4 direct reports.
• Provide technical solutions related to facility issues
• Maintain good relationship with client and a team player
• Having knowledge in ISO 14001, 45000 and EHS requirements

Resident Relations/ Facility Officer supports the Manager in the general administration of the estate

Job Responsibility

Responsible for the common facilities in:

• The management, bookings, maintenance of all facilities (swimming pool, spa pool, sauna, gym, squash and tennis courts, playgrounds, putting green, BBQ pits, function room, games room).
• Keying in of data
• Handing over of security pass / carpark label
• Collection of Admin fee / Renovation fee / Security Pass
• Administer the following works:
• Refund of renovation deposit
• Refund of other deposits (Security pass / 2nd carpark label / BBQ pits / Function hall)
• Order and keeping track of stationery inventory including office inventory
• Postage record for mailing
• Filing and updating of all administrative documents and files and ensure that they are kept and filed in a manner which facilitates their easy retrieval;
• Registration of movement of key (in key press)
• Preparation of circular to Subsidiary Proprietors / residents
• Distributing incoming fax / letters and keeping proper records of correspondences
• Keeping record of file opened
• Negotiate / Sourcing in purchase of budget items for office equipment
• Keeps the petty cash, if assigned.

Job Responsibilities

System Maintenance and Configuration:

• Install, configure, and maintain hardware and software for the organization’s infrastructure.
• Monitor system performance to ensure everything runs smoothly and securely.
• Regularly update systems to provide necessary patches and upgrades.

Network Management:

• Manage network servers and technology tools.
• Set up user accounts and workstations.
• Monitor network performance and integrity.

Security:

• Ensure security through access controls, backups, and firewalls.
• Frequently review security protocols and make adjustments as needed.
• Respond to and resolve help desk requests.

Data Management:

• Oversee data storage solutions and database systems.
• Ensure data recovery and backup procedures are in place and functioning correctly.
• Manage and store backups.

Troubleshooting and Support:

• Troubleshoot issues and outages.
• Upgrade systems with new releases and models.
• Provide technical support and training to other employees.

Documentation and Policy Development:

• Develop expertise to train staff on new technologies.
• Build an internal wiki with technical documentation, manuals, and IT policies.
• Document system performance and plan for future upgrades.

Collaboration and Communication:

• Work closely with IT project managers and other technical staff.
• Collaborate with other departments to understand their technical needs and implement IT solutions.
• Report regularly on operation status.

Job Requirements

• Degree/Diploma in Computer Science/Information Technology.
• Basic knowledge of computer networks/infrastructure.
• Strong analytical and problem-solving skills.
• Good understanding and possess troubleshooting know-how on IT infrastructure and software.
• Able to handle sensitive information confidentially.
• Minimum 2 years of experience in a similar field.
• Strong knowledge of MS 365 and Azure.

The Assistant Outlet Manager will assist the Restaurant Manager in overseeing all facets of the outlet. He must maintain and control a high level of guest service. This is achieved by ensuring consistent and thoughtful service, demonstrated by the restaurant staff. The Assistant Outlet Manager is also responsible for the hiring, training, supervising, and disciplining of the staff.

• Promote restaurant business and continually increase database contacts
• Ensure the restaurant ethos is in line with Mondrian Singapore Duxton standards are consistently maintained
• Ensure and promote compliance with all local liquor, health and sanitation regulations
• Manage and provide direction to all bar employees on the floor during shifts and events
• Hold staff accountable to uphold uniform and grooming standards to the highest level
• Ensure that staff receives consistent and proper communication (verbal, email, memos etc)
• Monitor departments performance with respect to the restaurant budgets
• Monitor and maintain proper inventory to ensure it’s in line with budgeted cost of sales
• Seek out and produce events to generate revenues for the property
• Hold staff accountable for giving an Engaging Dynamic Guest Experience to all guests on property
• Consistently monitor quality of service and product delivered on property
• Collaborate on needs of departmental staff scheduling
• Instruct staff in on-going training to uphold service standards
• Coordinate menu sponsorship deals and menu product placement
• Interview employees and provide input on talent selection
• Assess employee performance and provide feedback annually and throughout the year

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

What do we expect from you?

Under the general guidelines of the Director of Sales, the Sales Manager solicits transient and group business that enables Mondrian Singapore Duxton to meet and/or exceed set revenue goals in rooms, events, meetings, conferences and food and beverage.

The Sales department is responsible for selling the hotel and providing a relationship-oriented atmosphere for the client, who would book business into the hotel. The Sales Manager will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment, it’s expected that a significant portion of time be devoted to new business development.

How your day looks like:

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
• Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts
• Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases
• Maintains a high profile within trade and professional associates dealing with their market area/segment(s)
• Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community
• Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans
• Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan
• Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction
• When appropriate, and with agreement with the DOSM, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility
• Plans sales trips, under the direct approval of the DOS, to major marketing areas, calling on accounts within their specific marketing area
• As directed, compile and input market intelligence information to the Sales Information Management system
• Develop and maintain knowledge of market trends, competition and customers
• Actively promote and produce sales leads for other sister hotels and for in house sales staff
• Establishes and maintain files on major active accounts within their marketing area/segment(s)
• Establishes and maintains effective employee relations
• Performs related duties and special projects as assigned
• Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas
• Preparation and completion of Purchase Orders as and when required
• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management
• Prepare correspondence to customers, internal booking reports and file maintenance
• Work with other departments within the hotel to provide quality service to customers
• Attend local trade shows, community events and industry meetings

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Individual accountability

Commercial Pricing & Modelling

• Develop the commercial strategy and approach for global or regional large-scale single or major multi-x bids.
• Own and be accountable for the pricing strategy from end to end.
• Specialize in multiple product pricing strategies and have a strong understanding of each service lines, platform, and value proposition.
• Collaborate with in-country teams and the various cross functions (Solutions & Proposals, Subject Matter Experts (SMEs)) and provide guidance and challenge to internal teams on our solutioning and pricing / cost inputs.
• Manage multiple external and internal stakeholders to ensure our price offering is suitable to meet both our requirements and executives those of the client.
• Build models to simulate the various profit and loss scenarios as part of Commercial Review Board (CRB) sign-off.
• Lead CRB deal reviews and presentations on the Commercial Core and P&Ls
• Work with business leaders, Pursuit Lead and Commercial Strategy team to understand and mitigate the risks and opportunities around deals.
• Develop simplified storyboard to aid in win-price strategy.
• Participate in client facing deal negotiation and presentation, as applicable.

People Management

• Coach the pricing team and lead them to excellence through feedback and recognition.
• Promote a culture of collaboration and teamwork.
• Maintain active succession planning.

Process & Tools

• Use the internal tools developed by the Global Tools and Analytics team and provide constructive feedback to aid in the development.
• Responsible for establishing and tracking Cost benchmarking and competitor pricing analysis.
• Deploy and adopt new processes and tools as appropriate.

Collaboration/Cooperation Requirements

• Lead with OneJLL leadership behaviours.
• Champion Diversity & Inclusion
• Deliver through instilling trust and building relationship.
• Collaborate globally to share ideas and drive continuous improvements in commercial processes.

Additional

• Manage due diligence and baselining activities where required.
• Deep dive into commercials for renewals and making recommendations for future commercial improvements.
• Address critical gaps between what we sold and how we can improve the margin of existing accounts.
• Lead ad-hoc projects and initiatives.
• Client Consultancy work
• Input to Management Reporting as needed.

Requirements

• Bachelor’s Degree with 8-10 years of experience in pricing and commercial modelling on complex outsourcing contracts, ideally within the commercial real estate industry, with at least 2-3 years of experience as a people manager
• Strong analytical skills, and must be comfortable dealing with numerical data, and have strong attention to detail.
• High level of system skills and commercial acumen
• Excellent communication, negotiation, and stakeholder management skills. Confident in client facing and board level situations.
• People management skills & leadership qualities
• Able to understand and interpret complex financial and commercial situations and explain to a variety of stakeholders.
• Adaptable and able to present with gravitas and build client relationships (internal and external).

Other Personal Characteristics

• Trustworthiness - Can be relied upon to follow through on commitments.
• Focus - Set priorities and sticks to them, without veering off in all directions.
• Judgement - Exercise good sense, especially when under pressure or when faced with making sacrifices for the greater good.
• Strong excel discipline.

About the Job

At JLL, we are driving sustainability through everything that we do, across all service lines and job positions. Specifically, we are growing our Sustainability practice to drive end-to-end sustainability solutions in real estate, from site selection to decommissioning.

In this role, you will work directly with one of our high-profile clients, acting as an embedded extension of their in-house Sustainability Team. As a member of the JLL Sustainable Operations Team with a deep knowledge of the needs of our client’s program, you will ensure they are capturing JLL’s full suite of sustainability services. You will act as an accelerator and partner-collaborator enabling our client to increase engagement across stakeholders and progress towards goals. You will ensure effective integration across regions/business/functions throughout the real estate lifecycle, influence behavioral changes, including change management ownership, required to achieve scope of work delivery, goals, and targets. This role requires a strategic and programmatic approach to embed sustainability thinking and practices across the real estate lifecycle.

Key responsibilities include, but are not limited to:

• Develop and execute energy management or sustainability strategy, including local site-level plans.
• Engage with JLL facility managers and landlords to become the key point of contact for the provision of wide-ranging advice in relation to all aspects of environmental sustainability.
• Implement energy and sustainability programs to reach objectives.
• Support reporting objectives and provide management information relating to the use of utilities and the impact on the internal and external environment.
• Manage the energy, waste, and water data collection process within the JLL technology platform and produce periodic (e.g., monthly, quarterly, annual) reports that are tailored to meet our client’s specific requirements.
• Work with the global utility operations team to deliver reports demonstrating KPI compliance and ad-hoc reporting needs as they arise.
• Drive operational improvements though the identification and implementation of opportunities to improve energy, carbon, and sustainability performance across regional portfolio and building-level perspective.
• Collaborate with other JLL Sustainable Operations team members to share best practices, identify opportunities, and develop case studies.
• Drive implementation of site-level sustainability plans to facility managers, and provide training to support their site-level activities.
• Develop and enhance systems and processes for delivering best practice sustainability performance and use of utility/sustainability management systems for monitoring and/or reporting purposes.

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sound like you? To apply you need to be / have:

Requirements – Essential

• University Degree (Science, engineering, math or related fields)
• Technical understanding of the most common HVAC, electrical, mechanical, and building automation systems
• In-depth understanding of energy and water conservation measures
• Experienced with benchmarking and analyzing utility data to drive sustainability measures
• In-depth understanding of Greenhouse Gas Emission scopes and reporting
• Ability to explain difficult or sensitive information and work to build consensus

Requirements – Desirable

• Experience conducting site walkthroughs to find conservation measures (e.g., ASHRAE Level 1 and 2)
• Strong project management skills and an ability to prioritize and meet deadlines in a high pressure, deadline driven environment
• Knowledge of six sigma, change management, and other frameworks to drive incremental improvements and results at scale
• Experience in the preparation of tenders and work orders and the ability to select appropriate equipment and service vendors
• Knowledge of environmental reporting, utility management and energy budgets, an environmental improvement program, and ISO 14001 (or similar) compliance.
• Familiarity with energy procurement process and renewable energy options

Behavioral Competencies

• Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
• Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
• Helps others - Builds relationships, actively collaborates, helps others succeed.
• Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
• Business first - Focuses on customers and clients, business/financial acumen, JLL first
• Inspire - Inspire others, creates vision and strategy, energizes others

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...