Quality Assurance Inspectors examine products to ensure that they meet customer requirements and do not contain defects. Their job duties may include in-process inspection, in-coming inspection and/or out-going inspection.

A strong understanding of the industry

A successful Quality Inspector candidate will have various prerequisite skills and qualifications that typically include:

● Basic computer skills

● Documentation skills

● Written and verbal communication skills

● Attention to detail

● Ensure products meet customer expectations and demand

● An understanding of industry safety standards

● Ability to work well with others

● Perform regular quality assessments on all incoming materials from vendors and outgoing products for shipping

● Ability to analyse the quality and performance of a product

● Resolve quality-related issues in a timely manner.

● Measure product dimensions, examine functionality and compare the final product to the specifications.

● Able to make lot judgement

● Reject all products and materials that fail to meet quality expectations.

● Reporting skills

Requirements:

One to two years’ quality inspector experience Good math and technical skills.

Strong understanding of quality control standards and testing techniques. Knowledge of ISO 9001:2015 quality management systems is desired

Full Time

Location: Jurong

DUTIES AND RESPONSIBILITIES

1. Develop, implement and maintain quality management systems based on ISO standards.

2. Oversee the day-to-day quality control operations, ensuring compliance with established standards and procedures.

3. Providing guidance, training, and support to ensure consistent quality outcomes to quality control inspectors and technicians

4. Conduct regular audits and inspections to identify areas for improvement, non-conformities, and opportunities for enhancing quality processes.

5. Collaborate with production, engineering, and other departments to establish and enforce quality standards at all stages of the product lifecycle.

6. Enhance the development and execution of quality control plans, including sampling techniques, testing methodologies, and documentation procedures.

7. Manage the documentation of quality control activities, including inspection reports, test results, and corrective action plans.

8. Monitor and analyse quality metrics to track performance and identify trends, presenting findings to management and suggesting improvement strategies.

9. Stay up-to-date with the latest developments in ISO and OCO certifications, as well as industry best practices, and incorporate them into the quality management system.

10. Co-ordinate ISO audits by external certification bodies, ensuring all necessary documentation is in place and readily accessible.

Qualifications and experience:

· Bachelor's degree in a relevant field (Quality Management, Material Engineering, Manufacturing, etc.); advanced degree or certifications are a plus.

· Minimum of 3 years of experience in quality control, with a focus on ISO certifications.

· Strong understanding of ISO 9001 Standards, with the ability to interpret and implement their requirements effectively.

· Knowledge on Component FAI / PPAP / PSW from supplier are a plus

· Must be able to write and communicate in Mandarin and English as the position requires liaison and communication with China counterparts on equipment and material matters

· Proven experience in managing quality control teams, driving continuous improvement initiatives, and fostering a culture of quality excellence.

· Proficiency in quality control methodologies, statistical analysis, and root cause analysis techniques.

· Excellent communication skills, both written and verbal, with the ability to present complex technical information to diverse audiences.

· Detail-oriented mindset with exceptional organizational and problem-solving abilities.

· Familiarity with quality management software and tools.

· Strong leadership skills and the ability to collaborate effectively across departments.

Personal Qualities:

· Proactive, driven and resilient

· Able to work independently and as part of cross-cultural team

· Meticulous, accurate and attention to detail

Responsibilities

· To be responsible for Quality Assurance matters

· To provide accurate course information, including funding terms and conditions to sales team, learners and corporate clients

· To administer learner satisfaction surveys

Qualifications

· Degree in any major

·Excellent command of written and spoken English

· Pleasant disposition with strong communications skills

· Experionce in training industry or quality assurance is an added advantage

Our client, a global professional services provider with an extensive network, is expanding their quality assurance team. They are looking for a driven individual who will be responsible for conducting operational and compliance audits. You will execute risk assessments, assess controls, identify gaps and recommend improvements.

Qualifications:

• A Bachelor’s degree in Accountancy or a related field.
• 5-8 years of audit/risk experience
• Project management skills
• Excellent written and verbal communication skills

Please contact Sindhu at +65 8784 1396 or email your cv directly to [email protected] in word format with subject title - Quality Assurance Specialist.

Please note that due to the high number of applications only shortlisted candidates will be contacted. We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1981753

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Mon to Fri 8.30am - 5.30pm

We want to onboard a motivated JAVA Backend QA Automation Tester to join our dynamic team. The ideal candidate will be responsible for ensuring the quality and reliability of our backend systems through automated testing.

RESPONSIBILITIES

• Developed, maintained, and executed automated test scripts for backend systems using Java.
• Collaborate with developers and other QA team members to design and implement test plans, test cases, and test scripts.
• Identify, document, and track bugs and issues found during testing.
• Perform regression, integration, and performance testing of backend services.
• Utilize automation frameworks and tools such as Selenium, TestNG, JUnit, and REST Assured.
• Contribute to the continuous improvement of the QA process, tools, and methodologies.
• Participate in code reviews and provide feedback to ensure testability and quality of code.
• Work closely with cross-functional teams to understand requirements and provide input on testability and quality.
• Ensure compliance with industry standards and best practices

TECHNICAL SKILLS

• Strong knowledge of JAVA programming
• Proven experience in backend testing and automation using Java.
• Strong understanding of software development life cycle (SDLC) and QA methodologies.
• Proficiency in automation tools such as Selenium, TestNG, JUnit, and REST Assured.
• Experience with API testing and tools like Postman or SoapUI.
• Familiarity with version control systems like Git.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Ability to work independently and in a team-oriented environment.
• Testing certifications (ISTQB) are a plus

Job Description:

1. Quality Management System Maintenance: Ensure the organization’s Quality Management System (QMS) complies with regulatory requirements, including MOH Healthcare Services Act and relevant regulations specific to the company’s services and products.
   Maintain and ensure compliance with accreditation and certification standards such as AABB (Association for the Advancement of Blood & Biotherapies), FACT (Foundation for the Accreditation of Cellular Therapy), and GDP-MDS SS 620 (Good Distribution Practice for Medical Devices), among others.
   
2. Regulatory and Accreditation Compliance:Implement and maintain the necessary requirements for AABB, FACT, and MOH license guidelines.
   Assist in managing deviations and non-conformances (CAPA), including root cause analysis, corrective actions, and process improvement.
   
3. Auditing and Compliance:Conduct internal audits and record checks to ensure ongoing compliance with regulatory and accreditation standards.
   Provide support for external audits as necessary.
   
4. Document Control System:Manage the Document Control system for the organization, ensuring the proper use of controlled and approved documents by all staff.
   
5. Supplier and Vendor Management:Support supplier/vendor qualification processes and conduct audits as required.
   
6. Change Control and Quality Monitoring:Assist in managing change control activities across the organization.
   Monitor and review quality indicators and quality control reports across various departments to ensure continual improvement and adherence to quality standards.
   

Requirements:

• Educational Background:Degree in a relevant field with at least 3 years of experience in Quality Systems, preferably within the healthcare, bio/pharma, health services, or biotechnology/biotherapies industry.
  
• Skills and Competencies:Strong communication skills with the ability to convey information clearly.
  Team player with excellent coordination skills.
  Meticulous, analytical, and systematic in approach to tasks.
  Experience in Quality Assurance within regulated industries is highly valued.
  
• Additional Consideration:Candidates with more extensive experience may be considered for the Assistant Manager role.
  

Interested applicants are welcome to submit your MS Word resume to:

[email protected]

EA Personnel: R1109773

EA Licence: 07C3676

Project Background

Our client have a team that aims to drive the adoption of modern software delivery in order to better serve the needs and expectations.

As part of this endeavor, we are inviting interested applicants who are passionate about change and transformation to join us as Quality Engineer and to take on the exciting and challenging roles of accelerating software delivery while not compromising on quality.

Youll get to:

• As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.
• Work with the supporting vendors to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Conduct research on emerging technologies that can optimize and accelerate the project delivery.
• Ensure all required testing documentation are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.

What youll bring to the team:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 3 years' experience in application exploratory testing and regression test automation
• Understanding of Web-based project test methodology, test environments, bug life cycle, and frequent code release deployment QA support
• Create, review and/or support test automation strategies and implementations
• Experience working with highly trafficked, scalable Web applications
• Troubleshooting/debugging skills
• Meticulous attention to details
• Good analytical, interpersonal and presentation skills
• Keen to share knowledge with team mates
• Curious, open to new ideas
• Quick to learn new skills
• Proactive, self-driven and motivated

Bonus points for:

• ISTQB, CSQA, CSTP or other relevant certification
• Experience with Katalon Recorder and/or Katalon Studio or equivalent
• Advanced knowledge of common desktop and mobile browser technology

You will be part of the Quality Assurance and Testing team in the Clusters & Technology Management Office (CTMO) to support the work of our colleagues at the various agencies thru establishing QA and Testing processes, best practices, implement tools and test automation.

What to Expect:

• Define and maintain QA and Testing processes, including Test Management, Defects Management and Code Quality
• Coach and mentor Government IT Business Analysts and end users on QA and testing processes, fostering a culture of quality and excellence within government IT teams.
• Work with selected projects at government agencies, championing product quality and software testing practices in agile/waterfall project delivery.

How to Succeed:

• Degree in software engineering, computer engineering, electrical engineering, or related discipline.
• Minimum 5 years of experience in establishing test strategies for systems in agile development environments.
• Profound knowledge of various test types, levels, techniques, methodologies, and test automation, with a strong understanding of test-driven development and continuous integration/delivery principles.
• Hands-on test automation experience and the ability to integrate test automation into the Continuous Integration chain.
• Experience in QA Management for the system delivery and Certification in Testing and Software Quality Assurance will be a bonus.
• Organized, methodical, and meticulous in planning, management, and execution, with a strong focus on attention to detail and problem-solving.
• A team player who is self-motivated, proactive, and customer-oriented, with excellent communication and presentation skills.

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills

Salary: S$3,500

Working Days: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown/Clarke Quay

Contract Period: 6 months contract

Job Responsibilities:

• Respond to survey enquiries and escalations via personalized calls and email correspondence
• Assist respondents to complete surveys using approved methodology by explaining survey objectives
• Compile, record and input data collected from completed surveys into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Ensure that KPIs and service levels are met consistently via prompt follow ups
• Work closely with inbound/ outbound Project Experience Managers to develop quality service operational SOPs and processes
• Evaluate and improve current SOPs while setting up new deliverables and SOPs within the operational guidelines
• Drive customer experience centre initiatives including call audits
• Guide the team to achieve the expected behavioral and efficiency standards through coaching to level up on the customer experience
• Root cause analysis to identify triggers for customer dissatisfaction and identify areas of improvement within team
• Perform service recovery and provide pro-active solutions for escalation
  Identify and highlight gaps in service deliverables for continuous improvement
• Provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence
• Handle high level email replies
• Analytical thinking process
• Able to organise, identify and/or derive reports using Excel
• Any other adhoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience

How to Apply:

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://sg.go.persolkelly.com/job/apply/5789

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

· Tertiary education in relevant fields is preferred

· Experience in programming in Java / Python / NodeJs is preferred

· Hands-on experience with software testing including automated functional testing tools such as Cucumber, Selenium, Maven, Capybara is preferred.

· Experience doing automation testing in Agile development process will be an added advantage

· Have SQL scripting skills

· Hands-on experience in one or more of the followings is preferred:

• Application exploratory testing and regression test automation
• Application performance testing
• Application security testing

Have relevant knowledge of software QA methodologies, tools, and processes

Hands-on experience with performance testing tools such as JMeter, Gatling will be an added advantage

Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage.

Strong analytical and problem-solving skills

Good presentation and listening skills

Good writing skills

Good communication and interpersonal skills

Team player

Meticulous attention to details

Able to multi-task, take initiative and work independently with multiple stakeholders

Tertiary education in relevant fields is preferred

· Experience in programming in Java / Python / NodeJs is preferred

· Hands-on experience with software testing including automated functional testing tools such as Cucumber, Selenium, Maven, Capybara is preferred.

· Experience doing automation testing in Agile development process will be an added advantage

· Have SQL scripting skills

· Hands-on experience in one or more of the followings is preferred:

• Application exploratory testing and regression test automation
• Application performance testing
• Application security testing

Have relevant knowledge of software QA methodologies, tools, and processes

Hands-on experience with performance testing tools such as JMeter, Gatling will be an added advantage

Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage.

Strong analytical and problem-solving skills

Good presentation and listening skills

Good writing skills

Good communication and interpersonal skills

Team player

Meticulous attention to details

Able to multi-task, take initiative and work independently with multiple stakeholders

Requirements:Candidate must possess at least WSQ Certificate/Diploma/Advanced/Higher/Graduate Diploma or Degree in Civil Engineering/Structural Engineering/Construction Management or equivalent.
At least 5 Year(s) of working experience in the related field is required for this position.
Prior working experience with Warehouse projects are highly preferred.
Willing to work independently.
Committed and motivated individuals who are meticulous.
Team player and communicate well with others.
Knowledge in Auto-cad and MS office.
Able to work out Rebar schedule is an advantage.
Responsibilities:Experience with Warehouse projects and HDB projects are required for this position.
Able to lead a team of project staff. Appointment of essential staffs.
Ability to oversee the entire process and knowledgeable in project management relating to all operational and administration procedures
Carry out manpower & materials planning, cost control and project documentation
Provide the direction in construction planning, coordinate works with main-contractors, Client and Consultants to ensure overall construction progress based on schedule of works
Ensure timely and smooth progress of works.
Review progress claim application recommended by Contract Department.
Ensure quality of works is achieved and safety & environmental regulations are complied with
Report & investigate injuries, damages & loss incurred.
Good communication skills and able to address site staffs ‘demands and grievances and other issues.
Ensure adequate training is provided to all site staff. Work out site training plan and corporate with HR dept for staff continuous education.

2. SKILLS
ConstructionQuality ControlRisk AssessmentDrawingAdministrationMS OfficeProject ManagementGood Communication SkillsRebarAutoCADTeam PlayerSchedulingCost Control

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Our client provides mechanical and electrical solutions.

• Purchase material for project site based on the product specification and requirements.
• Conduct price negotiation with suppliers, vendors and price comparison.
• Create purchase order and generate monthly purchase reports.

Requirements:

• Certificate in Purchasing or equivalent.
• At least 2 years of purchasing experience in Construction/Engineering industry.
• Proficient in Microsoft Office, meticulous and good negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Job Description

Role: Quality Engineer (QE)

Position Overview:

The Quality Engineer is responsible for ensuring the quality of construction materials, processes, and workmanship throughout a project. This role involves developing QA/QC documents, monitoring site quality control activities, monitoring compliance with standards, and implementing quality assurance procedures to deliver projects that meet contract, client specifications, international standards, and Singapore regulatory requirements. This role is essential to delivering high-quality, durable, and safe civil engineering projects while maintaining efficiency and minimizing risks.

Key Responsibilities:

1. Take part in developing QA procedures as required by the project Quality Assurance Plan.

2. Develop and/or review QC report templates and checklists as per ITPs.

3. Participate in developing quality training materials per project quality requirements and technical specifications. Conduct quality training for subcontractors’ QC inspectors and site supervisors.

4. Conduct regular checks for site QC activities and QC report completion.

5. Cover day-time site inspections for civil works as per ITPs when it is needed by site situations.

6. Take part in project internal quality audits in accordance with project audit procedures to ensure compliance with company ISO 9001 QMS, and Singapore regulatory requirements. Identify non-conformities and work with project teams to implement corrective and preventive actions.

7. Take part in project external quality audits to subcontractors in accordance with project audit procedures to ensure compliance with subcontract, project specifications, codes, and Singapore regulatory requirements. Identify non-conformities and work with project teams to implement corrective and preventive actions.

8. Regularly monitor project KPIs, and ensure out-of-target KPIs are identified and raised to applicable subcontractors for root cause analysis, in the meantime, report to the QAQC manager.

9. Coordinate with discipline engineers, subcontractors, the client, and third-party inspectors to ensure project quality requirements are met.

10. Take part in preparing mechanical completion documents before commissioning.

11. Prepare the Turnover Package (TOP) at the project ending stage.

Work Environment:

Ø Combination of office and on-site work.

Ø Working overtime may be required, and working at a fast pace.

Requirements for the role:

Ø Degree or Advanced Diploma in Civil Engineering or related engineering field.

Ø At least 6 years of relevant Experience in quality assurance (QA) and QA document development in Singapore for civil engineering projects.

Ø Experience in site quality control (QC) related inspection and tests.

Ø Strong knowledge of construction materials, techniques, and standards (BS EN, SS, ASTM).

Ø Excellent quality problem-solving and analytical skills.

Ø Strong communication and interpersonal skills.

Ø Experience in the CONQUAS process.

Ø Certification in Quality Management (e.g., ISO 9001) is a plus.

Responsibilities

• Responsible to establish and oversee Quality functions and strategies, for SCTH cell therapy programs and other provided services, including but not limited to area of quality assurance, quality control, compliance and batch dispositions.

• Responsible in implementation and maintain Quality Management Systems, and to ensure compliance to policies/standards of National Speciality Centres and applicable regulations.

• Drives performance improvement and monitor effectiveness of QMS by identifying, defining and establishing key quality indicators for management reviews.

• Supports cross-functional team in ensuring that the clinical program is conducted and reported according to applicable current GxP, regulations (e.g. FDA, HSA) and standards (e.g. FACT/JACIE). In the beginning phase of project, supports and provides quality oversight to Technology Transfer requirement for clinical trial material production.

• Lead and inspire a strong quality organization by attracting and developing talents, lead implementation of talent development strategies within organization.

• Responsible as the centre’s Quality representative to regulatory authorities and third-party inspections.

• Alerts senior management of significant quality and compliance risks.

• Any other responsibilities assigned by Senior Management.

Requirements

• Bachelor/Master’s Degree, or higher, in Science, Pharmacy, Pharmaceutical Science, or equivalent, with preference of more than 10 years of relevant work experience in Quality Lead role in the pharmaceutical/biotechnology/medical device/healthcare industry.

• Extensive knowledge of quality control, quality management system and validations requirement, preferably with third party customer/supplier or vendor management experience.

• Extensive knowledge in regulations and industrial guidance, and experience with technological transfer.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPAand e2i’s PDPA.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria.
• Analyze and decompose complicated software systems, and design a holistic test strategy.
• Research emerging technologies and develop test automation framework.
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing.
• Maintain regression test suite in QA nightly build.
• Actively refine the smoke test suite in the Development CI environment.
• Lead system integration testing with other systems.
• Manage user acceptance testing.
• Manage defect life cycle, test artifacts, and repository.
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing.
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply.
• with these policies and guidelines.

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutionsn(Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

Job Summary

We seek an experienced and motivated Software Quality Engineer to join our forward-thinking tech team. In this role, you'll ensure our platform is reliable and meets high-quality standards. This position allows you to work across teams, shaping and implementing advanced QA processes that support scalable, reliable, and innovative solutions

Responsibilities:

Test Strategy and Planning

- Define and lead comprehensive QA strategies, covering all phases of the software development lifecycle.

- Develop, manage, and execute manual and automated test plans, cases, and scripts to ensure thorough testing.

Automation and Tooling

- Lead the development of automated testing frameworks using Cypress, Playwright or any automation tool for end-to-end test coverage.

- Drive platform scalability by implementing performance and load tests using tools like Gatling, K6, or Jmeter.

Quality Assurance

- Perform contract testing to ensure smooth interaction between microservices.

- Lead regression testing efforts for bug fixes and new features to maintain overall quality.

- Oversee the end-to-end testing pipeline, resolving issues promptly to avoid any delays.

Cross-Functional Collaboration

- Work closely with product managers, developers, and DevOps engineers to meet project requirements and deliver high-quality software.

- Contribute to agile team processes, including sprint planning and other ceremonies, with valuable QA insights.

- Coordinate with QE teammates to prepare and lead weekly deployments, ensuring smooth execution.

Issue Resolution and Reporting

- Accurately document, track, and report software defects, conducting root cause analysis as needed.

- Provide timely and detailed reports on QA activities, testing outcomes, and relevant quality metrics.

Requirements:

- Expertise in software quality assurance, with a strong focus on automation testing (e.g., Cypress, Playwright).

- Demonstrated experience with performance testing tools such as Gatling and Autocannon.

- Proficient in JavaScript (TypeScript) or Java

- Familiar with frontend and backend technologies (e.g., ReactJS, ExpressJS, Gin-gonic), as well as cloud platforms (AWS, Docker, Kubernetes).

- Knowledgeable in CI/CD tools (e.g., GitLab, ArgoCD) and relational databases (MySQL, PostgreSQL).

- Solid understanding of REST and GraphQL APIs, JWT for authentication, and search technologies like Elasticsearch.

- Exposure to additional testing tools and caching systems like Redis.

- Experience with logging and monitoring platforms such as Splunk or OpenSearch.

Qualifications

- Bachelor’s degree

- Strong problem-solving, analytical, and communication skills.

Responsibilities:

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements:

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• 6 + 6 months contract (Highly renewable)
• Location: Central
• Salary up to $7K
• 5 days work week (Mon - Fri)

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:11030

Roles and Responsibilities

• Develop and establish quality assurance deliverables and testing framework, including estimate testing scope and time needed based on user requirements, create and maintain test specifications in accordance with changing requirements, throughout development;

• Create and maintain automated test framework using tools such as Cucumber/Selenium to support continuous development and testing, including prepare test environment, create and maintain functional testing scripts in accordance with changing requirements;

• Conduct manual functional / exploratory testing to compliment automated testing, including browser testing and system integration tests with other modules;

• Conduct impact analysis of defect fixes discovered during manual or automated tests

• Validate stories using acceptance criteria, raising defects as needed and work with development team to improve the expected behaviours and test cases;

• Conduct performance and load tests if needed, validate the output and expected outcomes and feedback on improvement required;

• Conduct application performance and security testing if needed, to ensure we have a robust and secured system in place;

• Work with Business Analyst on UAT data preparation and support;

• Work collaboratively with the rest of the technical and business team, including understanding the business/user requirements to facilitate testing, participate in desk-checks to do early validation and verify completeness of story, as well as participate in showcases to demonstrate tested stories;

• Conduct system integration tests with external parties when necessary, validate the output and expected outcome e.g. data to and from external parties’ systems and feedback on improvement requirement;

• Work with DevOps team to establish process for deployment and maintaining CI/CD pipeline

Knowledge and Skills

• Tertiary education in relevant fields is preferred

• Experience in programming in Java / Python / NodeJs is preferred

• Hands-on experience with software testing including automated functional testing tools such as Cucumber, Selenium, Maven, Capybara is preferred.

• Experience doing automation testing in Agile development process will be an added advantage

• Have SQL scripting skills

• Hands-on experience in one or more of the followings is preferred:

o Application exploratory testing and regression test automation

o Application performance testing

o Application security testing

• Have relevant knowledge of software QA methodologies, tools, and processes

• Hands-on experience with performance testing tools such as JMeter, Gatling will be an added advantage

• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage.

• Strong analytical and problem-solving skills

• Good presentation and listening skills

• Good writing skills

• Good communication and interpersonal skills

• Team player

• Meticulous attention to details

• Able to multi-task, take initiative and work independently with multiple stakeholders

Job Scope:

• Test Planning and ExecutionDevelop, document, and implement comprehensive test plans, test cases, and test scripts.
• Execute manual and automated testing across various platforms, including functional, regression, performance, and usability testing.
• Identify, document, and track defects using appropriate tools
• Work closely with developers and product teams to reproduce, troubleshoot, and resolve issues.
• Quality Assurance ProcessesParticipate in requirements analysis to identify potential testing needs early in the development lifecycle.
• Ensure compliance with quality standards, industry regulations, and company policies.
• Automation and Tool ManagementDevelop and maintain automated test scripts to enhance testing efficiency.
• Select, configure, and maintain testing tools and frameworks.
• Collaboration and CommunicationCollaborate with developers, product managers, and other stakeholders to clarify requirements and ensure alignment on quality objectives.
• Provide regular updates on testing progress, quality metrics, and risks.

Requirements:

• Education: Bachelor’s degree in Mechanical, Electrical, Civil Construction field of study
• Excellent analytical, problem-solving, and communication skills.
• Commitment to work on weekend or public holidays when required