Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Performs administrative duties

• Supports the Aftersales Manager / Service Manager with administrative activities and paperwork

• Prepare documents for approval

• Monitor leave application for approval

• Monitor over time submission for approval

• Assists with all subcontractors PO / sublets

• Conducts follow up according to subcontractors’ last activity

• Ensures office supplies are sufficient and to order

• Safekeep uniforms and safety boots and coordinate ordering

• Knows the relevant KPIs for his or her target achievement

• Ensures the smooth cooperation between all interfaces

• Filing of all documents and scanning and archiving

Supports the warranty department

• Makes sure that all customer data are updated

• To submit warranty claims

• Take part in warranty disposal

• Ensures warranty documents are submitted on time and error free

• General administration of all warranty matters

Customer care with call centre and reception

• Liaise with call centre on customer requests

• Assist with CCR-S

• Assist with VOC scores and response rate

. Minimum 1 year admin or working experience .

• Follow up on feedback and requests for Service Assistant and Advisors

Mon to Fri 8.30am - 6pm

Job Description

• Assist in Account Payable and Account Receivable

• Contact oversea branch

• Emailing follow up account

• Assist in Simple GL entry

• Data entry and filing of accounting documents

• Other Ad hoc duties as assigned

Job Requirements

• ITE certificate or Diploma in Accounting

• 1 year of work experience in accounts or basic understanding of accounting.

• PC Literate, proficient in MS Excel and Word

• Experience in handling high volume of transaction

• Good communication skills and good team player

• Candidate with relevant experience will consider for senior position

(WEST REGION) - Tanjong Kling Road

Job Summary:

The Senior Cash Flow Analyst is responsible for monitoring, analyzing and forecasting Group Cash Flow to ensure financial stability and support decision-making. The role focus on optimizing liquidity, managing working capital and involves monitoring projects and entities’ cash flow and ensure compliance with treasury policies.

Responsibilities:

• Track inflow and outflow across all project accounts

• Maintain updated records of the Group’s cash position

• Ensure sufficient liquidity to meet short-term obligations

• Develop and update short-term and long-term cash flow forecasts

• Analyze historical data and trends to improve forecasting accuracy

• Provide scenario analysis for cash flow under various business conditions

• Prepare monthly cash flow and working capital reports for management

• Conduct variance analysis to compare actual cash flow against job opening and Plan

• Identify and report on trends, risks and opportunities in cash flow

• Work with finance and operations teams to gather inputs for cash flow analysis

• Coordinate with accounts receivable and payable teams to improve cash conversion cycles

• Analyze and recommend strategies to improve working capital management

• Monitor and optimize payment and collection schedules

• Support the implementation of cash flow hedging strategies

• Ensure compliance with internal policies and regulatory requirements

• Automate and streamline cash reporting and forecasting processes

• Implement tools and systems to enhance visibility into cash flow

• Assist in audits and provide required documentation related to cash flow.

• Facilitate communication with Japanese parent company

Requirements:

• Bachelor’s degree in relevant fields in Finance or Accounting

• Business proficiency in Japanese language is required to liaise and facilitate communications between Japanese parent company

• Strong analytical and numerical skills

• Proficiency in financial modelling and forecasting tools

• Advance knowledge of Microsoft Excel and has experience in SAP systems

• Attention to detail and problem -solving abilities

• Effective communication and stakeholder management skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Highlighted points:

• MNC
• AWS + Performance Bonus
• 5 days’ work week
• Near MRT

Job description:

• Helping partial set of accounts, accounts payable & accounts receivables & general ledger.
• Verifying and processing of local / overseas payments & staff expenses.
• Assisting in quarterly GST reporting, year-end stock take and audit.
• Maintaining of filing system and running banking errands.
• Handling of general administrative duties such as collection of mails, procurement & maintenance of office supplies.
• Experience in accounting related duties

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

(WEST REGION) - Tanjong Kling Road

Job Summary:

The Senior Cash Flow Analyst is responsible for monitoring, analyzing and forecasting Group Cash Flow to ensure financial stability and support decision-making. The role focus on optimizing liquidity, managing working capital and involves monitoring projects and entities’ cash flow and ensure compliance with treasury policies.

Responsibilities:

• Track inflow and outflow across all project accounts

• Maintain updated records of the Group’s cash position

• Ensure sufficient liquidity to meet short-term obligations

• Develop and update short-term and long-term cash flow forecasts

• Analyze historical data and trends to improve forecasting accuracy

• Provide scenario analysis for cash flow under various business conditions

• Prepare monthly cash flow and working capital reports for management

• Conduct variance analysis to compare actual cash flow against job opening and Plan

• Identify and report on trends, risks and opportunities in cash flow

• Work with finance and operations teams to gather inputs for cash flow analysis

• Coordinate with accounts receivable and payable teams to improve cash conversion cycles

• Analyze and recommend strategies to improve working capital management

• Monitor and optimize payment and collection schedules

• Support the implementation of cash flow hedging strategies

• Ensure compliance with internal policies and regulatory requirements

• Automate and streamline cash reporting and forecasting processes

• Implement tools and systems to enhance visibility into cash flow

• Assist in audits and provide required documentation related to cash flow.

• Facilitate communication with Japanese parent company

Requirements:

• Bachelor’s degree in relevant fields in Finance or Accounting

• Business proficiency in Japanese language is required to liaise and facilitate communications between Japanese parent company

• Strong analytical and numerical skills

• Proficiency in financial modelling and forecasting tools

• Advance knowledge of Microsoft Excel and has experience in SAP systems

• Attention to detail and problem -solving abilities

• Effective communication and stakeholder management skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Mon to Fri 8.30am - 6pm

The Resident Technical Officer shall be directly responsible to the Consultant (Architect) / Project PM for the duration of the construction of the Works.

Shall assist in the supervision of the construction of the Structural Works under the Building Control Act and to render all assistance as may be required by the Consultant (Civil & Structural Engineer) and the Consultant (Mechanical & Electrical Engineer).

For HDB Project Civil & Structural / Architectural Works :

Diploma in Civil Engineering or Structural Engineering or equivalent

• Registered RTO accredited by the Joint Accreditation Committee of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore (ACES)
• Preferred applicants with Certificate in Building Construction Safety Supervisors Course
• Minimum 6 years relevant experience in supervision of building projects in Singapore
• Must have HDB/ BTO projects supervision experience

Email resume with current & expected salary to : [email protected]
(Only short-listed applicants will be notified)

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Mon to Fri 8.30am - 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Mon to Fri 8.30pm to 6pm

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

Job Responsibility Reservations/OTS Agent/Officer:

• Responsible for handling telephone enquiries, accepting reservations and subsequently inputting it into the system.
• Report directly to the Reservations Manager
• Be well versed in Resavison
• Work closely with all Front Office and Sales & Marketing providing lead advice and constant "feedback" concerning both enquiries and firm reservations
• Maintain a professional and friendly attitude while liaising with guests and clients both in person and on the telephone.
• Provide efficient and courteous telephone service to guests and callers so as to upkeep the service standards of Sofitel.
• Responsible to ensure that all information relating to a reservation is keyed correctly into the system and is of highest accuracy with errors kept to an absolute minimum.
• Offer appropriate room types, price inclusions, upsell and handle price objections.
• Responsible for ensuring that all daily tasks is completed diligently
• Responsible for providing all telephone inquiries with concise information concerning the services and facilities provided by the Hotel.
• Take note of the reservation status to sell available rooms.
• To be well informed in all F&B Promotions
• Taking In Room Dining Orders and actively upselling

Position Requirements:

• Able to work shifts
• Ability to communicate in English effectively.
• Good interpersonal and guest interaction skills.
• Meticulous and has an eye for detail.
• Good organizational and administrative skills.
• Knowledge of OPERA software is preferred.
• Service-oriented.
• Desire and ability to train and develop ambassador.
• Maintain awareness of industry trends.
• Initiate contacts and establishes rapport easily.
• Assert point of view directly yet tactfully.
• Organise time and work efficiently.

Amber Group is a global digital asset leader headquartered in Singapore. Since 2017, we’ve built full-stack solutions that bridge traditional finance and digital assets.

We offer a full suite of digital asset services, including wealth management, asset management, market making, advisory, portfolio investment, and infrastructure solutions.

Across all products and categories, we have turned over >$1T in volumes since inception and served over 2,000 institutional clients. Our mission is to improve financial access and efficiency through state-of-the art products.

Backed by top investors like Sequoia, Tiger Global Management, Pantera, Coinbase Ventures, and Fenbushi, we serve high-net-worth individuals, institutions, crypto funds, exchanges and projects. With deep expertise in crypto and traditional markets, we help clients optimize returns safely in any environment.

Leveraging AI, blockchain, and quantitative research, our innovative infrastructure delivers personalized solutions from our Singapore and Hong Kong hubs. We strive to enable clients to stay ahead through cutting-edge services tailored to their needs.

Situated at the intersection of traditional and digital finance worldwide, Amber Group combines fintech innovation with capital markets expertise. Our goal is powering the next generation of open, global and inclusive financial systems.

At Amber Group, you will have the opportunity to work with innovative and entrepreneurial people, solve meaningful problems, accept challenges, and become experts in frontier fields. We strive to care for our people, providing competitive incentives, benefits, and rewards.

Description:

• Support in day-to-day handling of AML matters (including activities in relation to AML Alerts review, PEP, periodic reviews, AML advisory support to business functions on AML/CFT policies and procedures, etc).
• Develop, maintain, review and enhance relevant AML & compliance related policies and procedures as well as proper control to ensure that the AMBER’s activities are in compliance with the latest regulatory requirements.
• Provide AML regulatory guidance and direction in respect to clients who/ which pose high AML risks and the appropriate due diligence is conducted.
• Report suspicious cases in a timely manner, carry out investigations, and work with relevant parties to take follow up actions as required.
• Conduct regulatory and AML risk assessments to strengthen internal controls and ensure compliance with local regulations.
• Work with internal stakeholders to ensure compliance with all applicable regulatory and licensing requirements and conditions.
• Keep abreast of the latest regulatory developments in Singapore and Dubai.
• Provide support for regulatory engagement and liaison with regulators and other government agencies and/or external audits on the firm.

Requirements:

• Bachelor's degree in accounting, finance, economics, law or equivalent work experience.
• At least 3 years of relevant working experience in compliance or related field.
• Strong knowledge of regulatory requirements in Singapore and Dubai.
• Prior experience dealing with regulators and/or working at a regulatory body would be a plus.
• Proficiency in both spoken and written English and Mandarin.
• Detailed and process orientated.
• Time management skills with the ability to prioritize workload and multi-task including handling multiple projects simultaneously in a fast-paced dynamic environment.
• Team player with strong communication and interpersonal skills.

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

Project Manager - Technical

The Consulting Project Manager (PM) actively manages medium-high complexity projects to successful completion from initiation through delivery and closure. This requires coordination of cross-functional teams (through meetings and progress measurement activity) which bring distinct, specific projects to completion both on time and within budget. The role will be fulfilled by an experienced project management professional or scrum master, with a full understanding of industry standard project management practices (as well as policies and procedures) and the ability to interact with internal and external stakeholders.

What will you do:

• Integrate and use specific industry and technical delivery methodologies, e.g., project management methodologies based on the Project Management Institute (PMI), project management methodology, system and software development, agile methodologies such as Scrum.
• Drive project planning, scheduling, monitoring, and reporting activities for projects.
• Manage project requirements, scope, timelines and perform regular customer cadences
• Establish appropriate metrics for measuring key project criteria; develop project control and reporting procedures and manage changes in operational plans
• Manage project requirements and scope/change management issues
• Develop and effectively present and communicate content
• Plan, schedule, monitor, and report on activities related to projects
• Work in consultation with the Resource Management Office (RMO) to manage project staffing requirements

What will you bring (Minimum Requirements):

• 3-5 years of experience in a project management/coordination role managing IT or Government based projects
• Exhibits good communication and negotiation skills, both written and oral
• Have excellent communication and organizational skills
• Knowledge of and experience with project management tools and methodologies
• Solid interpersonal, leadership, and analytical skills with business insight
• Experience establishing and contributing to process improvements
• Ability to work both as part of a team and on your own; ability to motivate project team and individual contributors and mediate conflicts
• Excellent customer-facing and internal communication skills
• Solid organizational skills including attention to detail and handling more than one project concurrently
• Technical knowledge of, and experience with, Red Hat-related solutions is a plus
• Project management certification will be looked upon favourably

Job Description:

• Plan and carry out preventive maintenance throughout the hotel to ensure that standards are maintained for guest comfort.
• Assist the Chief Engineer in the general administration, training and coaching within the department.
• Ensure the smooth daily operation in the department through supervision, delegation of duties and coordinate all engineering activities within the Hotel.
• Ensure the preventive/ corrective maintenance for all the hotel’s facilities are done promptly.
• Conduct routine checks and log data of all facilities, following up on faults and repair works if required.
• Perform property/ room preventive maintenance inspection and update.
• Perform incident investigation and prepares report.
• Source for quotations and prepare purchase requisitions for spare parts and repair works.
• Maintain the tidiness of the store, workshop and check on the tool inventory.
• Ensure that all spare parts are available for use whenever required and proper storage of supplies & materials.
• Maintain fire-fighting facilities and equipment in compliance to the Fire Safety regulation.
• Perform regular energy/ defect analysis and be involved in energy management.
• Keep up to date on safety-related administrative documents.
• Ensure his/her own safety and the safety of others during interventions and those of the external service providers.
• Be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
• Maintain records of repair work and daily checks as required by the local Council, § Government and Manufacturer specifications.
• Support the co-ordination of safety and security/risk management programs via third party providers
• Work with the operational Department Heads team to ensure InterREACT tracking and compliance
• Ensure health, safety and welfare of all ambassadors is provided for through implementation of integrated occupational safety and health program.
• Ensure the external areas of the hotel are neat and tidy and maintained in line with Company brand standards.
• Strive to honour the Accor Vision and demonstrate active use of Accor Values.
• Any other reasonable request within your range of competence as required by Management.

Job Requirements:

• Engineering Diploma and at least 2 years of experience in a similar role.
• Computer literate.
• Good command in English language.
• Passionate, energetic and self‐motivated individual who can deliver exceptional performance.
• Strong interpersonal and communication skills.
• Able to work well with teams and demonstrates excellent leadership.

Job Responsibilities:

• Responsible for planning, scheduling, conducting and coordinating the technical and management aspect of the project.
• Attend site meeting, inspection and monitoring the project progress.
• Ensure the playground work are carried out according to tender specifications/ drawings/ materials/ MOS Co-ordination of sub contractor’s playground work and ensure the work Is on schedule.
• Liaising and attend meeting with all parties involve in the project such As consultant, Main contractor, sub Contractor, supplier, safety Officer to ensure successful Implementation of the project To manage the daily operation of the project execution.
• Arrange CPSI for equipment safety inspection and Epdm impact test Attend BIT, Town Council handover and HDB consultant meeting
• Arrange subcon for touch up, safety rectification work and repairs.
• Prepare all safety documents for each sites Arrange with main con safety for SIC Settle each site safety issues

Job Requirements:

• Diploma/ Degree in Construction Management or equivalent.
• With 3 - 5 years of experience in project management and safety roles, preferably in playground or similar construction industries.
• Workplace Safety and Health Officer (WSHO) certification is a must.
• Knowledge of playground development standards, such as EN 1176/1177, ASTM F1487, or similar international safety standards is an advantage.
• Proficiency in design software (AutoCAD, SketchUp) systems.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

Resident Technical Officer

Salary range: 4.5 k to 5.5 k

Key Responsibilities

• Supervise construction & architecture related works, maintain building quality control and ensure works are carried out in accordance to specification, drawings, instruction etc.
• Supervision of the construction of the structural works under the Building Control Act and to render all assistance as may be required by the consultant.
• Familiar with PPVC Construction would be advantage
• To carry out all duties required of a RTO under the BCA regulation

Technical Skills & Competencies

• Well-versed in Local (Singapore) Regulatory Requirements
  i.e. Approved Document, Accessibility Code, FSSD requirement
• Well-versed in Technical Detailing and Drawing
• Project Management
• Construction Technology

Other Skills & Competencies

• Leadership
• Decision Making
• Teamwork
• Communication
• Interpersonal Skills

Job Role Requirements

• Minimum 2-3 years’ local (Singapore) experience as a C&S /Architectural RTO
• Possess a valid RTO Certificate
• Experience in HDB BTO projects
• Registered with IES/ACES
• Good Command of Autocad/IT knowledge
• Able to work independently and positive work attitude
• Ability to follow up tasks & meet dateline pressure
• Sense of responsibility

Sent your Resume & Cover Letter to [email protected]

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills