1. Job Purpose

The incumbent will assist in supporting Population Health initiatives in the Western region. He/she will contribute towards the nationwide implementation of Healthier SG by evaluating the Western Region’s GP Network Performance to provide insights, identify best practices and track areas for improvement.

1. Duties and Responsibilities

• Drive Population Health initiatives in primary care
• Prepare regular dashboard updates by analysing data and tracking progress on indicators
• Perform advanced data analysis to identify meaningful trends and patternsCollate feedback from various sources to supplement the data
  Craft insights to guide our strategy to improve performance
  
• Prepare and check collated datasets for completeness and reasonableness before submission to relevant parties, or for audits
• Provide support to Quality Improvement initiatives and projects
• Any other duties assigned

1. Job RequirementsTertiary Education, preferably in Science, Engineering or Computer Science related fields
   Proficient in data analysis tool(s) such as MS Excel, Tableau, Power BI, SPSS, R, Python, QlikView, etc.
   Able to work independently and acquire necessary knowledge to perform tasks effectively. Prior healthcare-related experience will be an advantage
   Highly meticulous, attentive to details and timelines
   Possess an analytical and inquisitive mind for problem-solving, and the ability to identify / discern complex trends and patterns. Prior experience in Quality Improvement will be an advantage
   Good interpersonal skills and team player
   Good presentation skills
   

• Note: At times, you may be required to meet our partners on Saturdays and weekday evenings

Responsibilities:

• Responsible for upkeep of cleanliness of office, compound, pantry and toilet
• Ensure safety practices and housekeeping are maintained to the highest standard
• To perform Ad-Hoc duties as per assigned

Requirement:

• Minimum 1 year of relevant experience
• Basic cleaning skills

Responsibilities:

• To review, conduct incident / accident investigation and provide recommendations for countermeasures and to prevent recurrence of accident
• To coordinate of daily toolbox meeting and upkeep the records
• To conduct daily safety inspection and other type of safety inspection as required at work site
• To coordinate the immediate rectification of unsafe conditions and correct any safety malpractices on site
• Monitor and oversee the enforcement of In-house Rule and Regulation and ensure safe work practices on site
• Coordinate and conduct the safety induction course to all site staffs
• Submission of Quarterly EHS performance & 6-monthly review of Risk Assessment
• Ensure and to carry out duties in accordance to WSH Act & Integrated Management System
• Assist WSHO to establish, update, maintain, and implement the Safety and Health Management System
• To assist WSHO for all safety promotional activities, safety audits, safety meetings and execution of safety programmes

Requirements:

• Advanced Certificate in Workplace Safety and Health or equivalent
• Minimum 2 years of relevant working experience

Established in 2017, WeRide (NASDAQ: WRD) is a leading global autonomous driving technology company with operations in over 30 cities across 7 countries. WeRide holds driverless permits in China, the UAE, Singapore, and the US, and focuses on developing safe and accessible autonomous driving solutions. The company offers a range of autonomous vehicles and driver-assistance systems, partnering with global OEMs and Tier1 suppliers.

Key Responsibilities

• Operational Oversight: Sit in the driver’s seat, ready to take control of the autonomous vehicle at any moment, ensuring the safety of all passengers, road users, and the vehicle.
• Active Monitoring: Continuously monitor the vehicle’s systems and surroundings, anticipating and responding to any potential safety issues in real-time.
• Safety Protocols: Adhere to and enforce strict safety protocols
• Customer Interaction: Engage with passengers or the public
• Incident Reporting: Promptly document and report any incidents or near-misses

Job Competences

• Licenses: Valid class 3/4 driving license is required and 0 demerits points for the past 3 years is preferred.
• Attention to Detail
• Safety Mindset
• Flexible working hours

Job Title: Billing Officer (ID8371)
Location: Jurong East Singapore
Working Hour：Mon-Fri, 9am to 6pm,Saturday 9am to 12pm
Salary: $2200 - $2500

Job Description:
-Perform day to day billing operations.
-Generate invoices for posting to customers.
-Oversee and manage billing schedules and prompt issurance of invoices to meet both customer expectations and company requirements.
-Verify invoice details, by cross referencing with customer's signed contracts / quotations to ensure accuracy, and proactively address any discrepancies or errors to compliance with agreed terms.
-Interact with internal and external customers on rates and charges disputes.
-Maintain and update accurate records of billing transactions within the system.
-Provide accounting support.
-Monitor customer accounts for non-payments, delayed payments, or irregularities and take appropriate actions.
-Other duties as assigned.

Requirement:
- Need to have at least 1 year Billing Officer Working Experience

Job Purpose:

The Procurement Officer will oversee and execute procurement activities with efficiency and precision, ensuring full compliance with the school’s procurement policies and government regulations. This role demands a proactive and detail-oriented individual to provide end-to-end support, promoting transparency, fairness, and optimal resource management throughout the procurement process.

Duties & Responsibilities:

• Administer procurement activities, provide end-to-end support and advice to internal requestor on procurement procedure, guide them through the entire procurement process.
• Review and prepare procurement documents for publication, evaluation, award recommendations etc. Check and ensure quotation bids are evaluated fairly and in strict compliance to the school’s procurement procedure and Government Instruction manual (IM).
• Perform transactions on GEBIZ, publishing quotation, raising award, issuance of Purchase Order (PO), contracts and etc.
• Liaise with internal requestor on contract management, track and timely complete all purchase request assigned.
• Support internal officers on administrative duties such as information collation, filing of documents etc. Perform any administrative task or other ad-hoc duties as assigned.

Requirements:

• A Diploma or Degree in Business, Supply Chain Management, or a related field.
• At least 2 years of experience in government procurement.
• Familiarity with GeBIZ e-procurement system and other procurement tools.
• Knowledge of government procurement procedures is highly advantageous.
• Strong analytical and problem-solving skills with a meticulous eye for detail.
• Proactive, self-motivated, and able to work independently or collaboratively in a team.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders across all levels.

Market tender

We are representing a Global leader in the Facade industry in search for a Market Tender.

Job Responsibility:

• Review construction bidding documents, including drawings, commercial documents, and curtain wall technical requirements.
• Calculate the quantities for each curtain wall system.
• Mark the scope of the curtain wall contract work on the floor plans, elevations, and curtain wall detail drawings using color coding.
• Based on the design drawings and unit prices for materials, labor, and measures, calculate the material content (including aluminum profiles, iron components, aluminum panels, glass, etc.) and system prices for each curtain wall system, and complete the overall cost calculation documentation.
• Allocate itemized unit prices based on the finalized total cost.
• Perform other tasks related to curtain wall commercial bidding.

Job Requirements:

• Bachelor’s degree or above in Engineering Cost, Civil Engineering, Mechanical Engineering, or related fields.
• At least 3 years of experience in commercial bidding for overseas curtain wall projects

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Overview

NUHS Regional Health System Office works with internal stakeholders and community partners to develop and implement initiatives to improve population health and promote preventive health. Together, we strive to build a healthy and engaged population in the West, empowered to live well and age well in their home and in the community.

The incumbent will be responsible to drive precinct planning efforts to support the development and implementation of strategies and initiatives to enhance the delivery of community care and improve population health in the Western Region. This is to be achieved in close collaboration with key internal and external stakeholders and partners.

Job Responsibilities

1. Track progress of Healthy Precinct projects for Western Region, including translation of strategies to implementation plans with internal and external stakeholders.
2. Develop Healthy Precinct framework elements through close collaboration with respective leads, leading to successful conceptualisation and implementation of elements in the community.
3. Lead in development of Healthy Precincts with internal and external stakeholders; provide data insights and analysis to support implementation of Community Health Plans.
4. Conceptualise and manage pilot projects with internal and community stakeholders to enhance the health ecosystem in the precinct.
5. Undertake any other strategic projects, which may involve working with other departments in RHSO-Ops or other divisions/agencies, including leading and driving Secretariat work for various workgroups.
6. Any other duties

Requirements

• Bachelor degree in any discipline
• At least 5 to 8 years of relevant working experience
• Experience in the Singapore healthcare system and/or knowledge of integrated care models will be advantageous
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Meticulous with good attention to detail and numbers
• Strong written and verbal communication abilities
• Pleasant personality and able to work well with others to foster buy-in and collaborations
• Able to multi-task

Overview

The Patient Advocacy and Support Office (PASO) at the National University Health System (NUHS) is an integral part of our commitment to delivering incredible care and health together with patients, caregivers, and the community.

Working cross-functionally, we champion and foster a culture of person- and family-centred care and service excellence across the NUHS cluster. We drive engagements and collaborations with patient advocates and the community in clinical and academic domains to achieve better health outcomes.

Job Description

1. Champion Person- and Family-Centred CarePromote care partnership with internal and external stakeholders through training programmes and campaigns.
   Enable co-creation and implementation of initiatives to enhance inclusion of patient and caregivers in care design, delivery, and evaluation.
   
2. Project ManagementLead and oversee projects from inception to completion.
   Ensure projects are delivered on time, within scope, and budget.
   
3. Partnership and Community DevelopmentEngage with diverse stakeholders including but not limited to patients, caregivers, community organisations and government agencies.
   Foster and maintain strategic alliances and partnerships with internal and external stakeholders.
   Contribute to NUHS’s volunteer management programme including recruitment, onboarding, engagement, recognition, and appreciation of staff and community volunteers.
   
4. Data ManagementCoordinate with key stakeholders to collate and analyse project and patient experience data.
   Coordinate recommendations and interventions based on data analysis.
   Provide analytics and visualization for strategic decision-making.
   Support initiatives to address gaps and areas for improvement.
   
5. Administrative ManagementEnsure efficient administrative processes, including documentation, compliance, and reporting.
   Organise meetings, manage schedules, prepare related agendas and materials.
   

Job Requirements

• Bachelor’s degree in Healthcare, Social Sciences, Public Health, or related disciplines.
• Minimum five years of relevant experience with demonstrated experience in programme management, project development, implementation, and evaluation, and working effectively with cross-functional teams.
• Strong problem-solving skills with a proactive and empathetic approach to handling complex situations with sensitivity and professionalism.
• Excellent interpersonal and communication skills, with the ability to interact effectively with patients, caregivers, and diverse stakeholders.
• High level of organisational skills and attention to detail to drive and deliver multiple tasks and projects, focusing on achieving positive outcomes.
• Demonstrated commitment to continuous improvement and learning.
• Proficiency in MS Office. Some basic visual and video editing skills would be an advantage.

#L1-RT1

Contract Period:

• 16 Jan 2025 to 15 Jan 2026

Deployment:

• Mon to Thurs: 7.30 am to 5.00 pm
• Fri: 7.30 am to 4.30 pm
• Service not required on Sat, Sun and PH's

Scope of works:

Supervision of Students:

• Ensure student safety is maintained through proper supervision at all times
• Uphold safety protocols, including first aid procedures
• Implement safe and effective classroom management routines
• Maintain a creative, safe and fun environment
• Conduct InnoSpace induction for the new Primary 1 batch

Inventory Management:

• Be proficient in using all the equipment and devices found in InnoSpace
• Maintain equipment and materials
• Track inventory and maintain inventory records
• Maintain and monitor borrowing log records
• Keep equipment usage records up to date
• Conduct regular stocktaking
• Perform general weekly inventory checks
• Replenish materials daily or when supplies run low
• Assist in procurement of materials and equipment
• Provide monthly procurement information Maker

Programme Implementation:

• Plan, organise and execute maker-related programmes
• Advertise the InnoSpace programmes through flyers, digital signs, brochures and other media
• Support teachers in InnoSpace when required
• Prepare materials required for programmes
• Supervise Maker Challenge @ Recess and other InnoSpace programmes
• Conduct and/or provide assistance for Innopreneur CCA Activities

Providing assistance to teachers:

• Offer consultation for teachers on InnoSpace and maker-related activities
• Conduct small group training for teachers when necessary
• Create customised items when required

Administrative and Other Requirements:

• Ensure that InnoSpace is well-maintained, neat and tidy
• Create signages/labels/posters as needed
• Update HOD/SH-Innovation on programme progress and Innospace utilisation

Requirements:

Personnel should preferably have the following maker skillsets:

• Photography/Videography skills
• 2D and 3D design skills
• 3D printing
• 3D vacuum former
• Thermoplastic modelling
• Sewing
• Basic coding

As the InnoSpace Instructor, the Personnel should preferably:

1. Be competent in conducting maker-related workshops onsite for primary students and adults using various pedagogical models such as design-thinking, experiential and activity-based learning.
2. Preferably have one (1) year of coaching experience in maker-related workshops or activities.
3. The Personnel must be registered witrh MOE as of the ITQ Closing date.

• Request quotation and price negotiation with suppliers.
• Prepare purchase order, ensure timely delivery and follow through the complete procurement cycle.
• Responsible for construction material / machinery purchase and to maintain with proper record for receipts and issuance.
• Matching of supplier’s invoices with supporting documents such as PO & DO.
• Generate monthly purchasing report for management.
• Liaise with local and overseas suppliers.
• Administrative tasks on and ad-hoc basis.
• Take sufficient steps to minimize project risks.
• Handle the planning and preparation of company contracts.
• Liaise with and support the Project Manager to ensure the project is executed safely and properly.
• Ensure compliance with the company’s work health and safety policies, standards and procedures.
• Prepare monthly project reports and make presentations at meetings.
• Support negotiations of claims, manage contractual changes and resolve disputes or conflict resolution with Contractors.
• Assess and prepare claims from suppliers.
• Ensure project members use the contract correctly.
• English speaking, writing, and reading required.
• Candidate must possess at least Secondary School/O Level, Higher Secondary/Pre-U/'A' Level, Diploma, Advanced/Higher/Graduate Diploma Understanding of procurement process, Good Communication Skills

Roles and Responsibilities

1. Administers members’ booking of the Sports facilities.

2. Assists in tabulating scores and coordinates events / tournaments.

3. Basic knowledge of Gym equipment / machines.

4. Cleaning the gym equipment / machines daily.

5. Ensures that the Sports’ outlet counter is clean and tidy at all times.

6. Checks the condition of the equipment.

7. Ensure members comply with the House rules.

8. Conducts regular checks at all the sports facilities to ensure they are in good condition.

9. Ensures all equipment & facilities are well-maintained and reports to Executive if any repair or upgrading is necessary.

10. Ensures that all billing chits are in running order.

11. Ensures that there is enough billing chit paper and printer paper.

12. Assist in Sports / Social Events / Programs.

13. Performs any other duties as assigned by the Head of Department / Executive.

Job Requirements

· GCE ‘O’ Level, preferably with one year of related working experience.

· A team player with positive working attitude.

· Customer-oriented and good initiatives.

· PC literate.

Join a dynamic and growing leather cleaning & restoration company!

If you are passionate about meeting people, enthusiastic with a pleasing personality, we want YOU!

Your key responsibilities include:

• Managing and engaging our clients.
• Building up our customer base.
• Assist with taking orders/bookings for our services.
• Handling sales enquiries over the phone or via email.
• Handle, process and manage quotations and invoicing.
• Handle customer enquiries and complaints.
• Actively support operations in meeting client needs and requests.
• Provide excellent customer service to meet the needs of the clients.
• Work closely with operations team to ensure smooth running of the business.

Requirements:

• Only Singaporeans/PR need apply
• Good command of English, Mandarin speaking is a bonus (as need to speak with Mandarin client speaking)
• Good communication skills
• Pleasant, enthusiastic and engaging
• Polite and patient
• PC literate, comfortable with MS Office
• Good with the various social media platforms

Job benefits:

• Attractive salary package
• Sales incentives
• Medical & insurance benefits
• Annual & medical leaves
• Career growth development

Working hours:

• 5/6 days
• Off on alternate Saturdays. Off on Sundays and Public Holidays

This role reports to the Assistant Manager, Transport or the Assistant Transport Controller.

The Transport Coordinator supervises and monitors the truck drivers well-being and ensure they are performing in accordance to delivery schedule and servicing schedule. He/She will have to follow up and manage drivers' attendance and will need to head to different construction sites to monitor and supervise other drivers.

• Work closely with site personnel for delivery scheduling
• Propose alternate solutions in meeting target if the schedule or work failed to be achieved
• Attend truck related court cases when applicable
• Ensure well keeping and maintenance of all trucks
• Ensure the practices and procedures meet legal guidelines, and health and safety requirements
• Ensure safety practices and housekeeping are maintained to the highest standard
• To perform Ad-Hoc duties as per assigned

Required:

• Familiar with Singapore Routes
• Night shift required if assigned

At NUS Singapore, our people are the driving force behind our success. We pride ourselves on fostering a vibrant and inclusive community of talented individuals from diverse backgrounds.

When you join NUS, you become part of a community of passionate individuals who are dedicated to driving innovation and change in education, research, and service. Our culture of inclusivity and entrepreneurship means that you’ll have the freedom to explore your ideas and make a meaningful impact. Your career at NUS is more than just a job - it’s a transformative experience that will shape your personal and professional growth.

Explore the link provided to learn additional details about the available job opportunity:

https://career44.sapsf.com/sfcareer/jobreqcareer?jobId=27261&company=nationalunP2

Responsibilities:

• Supporting the Vessel Manager in purchasing spare parts & consumables for ships
• Responsible for document control (e.g. maintain check list of periodic reporting due from vessel)
• Keeping record of the technical operating costs
• Maintain up to date records of all the vessels manuals, drawings & instruction books
• Assist in arranging routine vessel repairs
• Assisting Technical Superintendent with daily operations of the vessels
• Train, monitor and guide junior technical officers on company’s purchasing policy / procedure, company tools and EyeShare of outstanding invoices etc

Requirements:

• Minimum 8 years of working experience in a ship management, ship owning company or purchase department
• Proficient in Microsoft Office applications
• Meticulous and able to work under pressure
• Knowledge of ShipNet software system will be an advantage

Please send your application with availability, current & expected salary.

We regret that only shortlisted candidates will be contacted.

You will embark on an enriching career journey at the Environmental Health Institute (EHI), and be a member of the Rodent Ecology Section, where your role encompasses the execution of both field and laboratory research. The areas of focus include (i) biosurveillance of the diversity, distribution, and ecology of rodents and their associated pathogens, and (ii) development of integrated mitigation strategies. You will work with stakeholders to translate scientific findings into policy and operations and contribute to the development of national environmental public health policies. As a member of the EHI family, you will have numerous opportunities for personal development, not only in science, but also in other areas such as project management, and stakeholder engagement.

Job Requirements:

• Bachelor's or Master's degree in Ecology, Zoology, or a related life sciences field, preferably with training in public health.
• Experience in designing and conducting research projects, including fieldwork
• Any peer-reviewed scientific publications will be an advantage
• Knowledge in the systematics, biology, ecology, and field surveillance of vectors (including rodents) and their associated pathogens
• Experience in or a willingness to learn animal dissection techniques
• Familiarity with molecular biology techniques and interest in working in high-containment laboratories
• Basic knowledge of biostatistics and use of statistical software
• Possessing a valid class 3 license and willingness to drive NEA's vehicle to field sites is preferred
• Ability to work with multiple stakeholders and contribute to the translation of research into public health policy and operations
• Good organisational, analytical, interpersonal, and communication (written and oral) skills
• Ability to work in a fast-paced environment and to manage multiple tasks
• Self-motivated and eager to learn

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/Singapore/Senior-Principal-Principal-Research-Officer--Rodent-Ecology-Section-_JR-10000026029-1

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner.

• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other).

• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications.

• Assess potential risks, materials and costs.

• Provide advice and resolve creatively any emerging problems/deficiencies.

• Oversee and mentor staff and liaise with a variety of stakeholders.

• Handle over the resulting structures and services for use.

• Monitor progress and compile reports in project status.

• Manage budget and purchase equipment/materials.

• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required.

• Working with a team of fellow engineers and construction crews to organize and complete projects.

• Reviewing construction plans and preparing quantity requirements.
• Liaising with site managers, clients, contractors, and subcontractors.
• Scrutinizing maintenance and material costs, as well as contracts to ensure the best deals.
• Preparing reports, analyses, contracts, budgets, risk assessment, and other documents.
• Advising managers and clients on improvements and new strategies.
• Keeping track of materials and ordering more when required.
• Documenting any changes in design and updating budgets.
• Establishing and maintaining professional relationships with external and internal stakeholders.
• Liaise with Reporting Superior and Project Managers on costing and variation works including final account with Consultants
• Attendance of site meetings /site visit where necessary.
• Generally covering the scope of a Quantity Surveyor from Pre to Post contract Works (e.g. Tendering to final account).

• Troubleshoot and carry out minor repairs (electrical, plumbing, builder, etc) for the building and related facilities.
• Supervise sub-contractors who carry out approved repair works and scheduled maintenance in the building.
• Assist Facilities Executive & officer to execute preventive maintenance regime and/or ad-hoc upgrading project and monitor the work progress.
• Assist Facilities Executive & officer to attend to tenant’s feedback on the building and related facilities.
• Provide guidance and coaching to junior staff when required.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner.

• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other).

• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications.

• Assess potential risks, materials and costs.

• Provide advice and resolve creatively any emerging problems/deficiencies.

• Oversee and mentor staff and liaise with a variety of stakeholders.

• Handle over the resulting structures and services for use.

• Monitor progress and compile reports in project status.

• Manage budget and purchase equipment/materials.

• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required.

• Working with a team of fellow engineers and construction crews to organize and complete projects.

The IT Support Officer will ensure the integrity and stability of in-house ICT systems that support key organisational functions across the client business. This will be achieved through supporting, maintaining and optimising ICT software and hardware, desktop and printing, and local and enterprise applications and associated operating systems as required.

Reporting to the Regional IT Manager, the IT Support Officer will provide 1st and 2nd level frontline support and services for the client business – also expanding to Navitas’ group ICT operations and will be proactively involved in the support of the client’s LAN, hardware, server and client operating systems and applications.

This position is an IT Support Officer within the Navitas Global IT Team based at Curtin Singapore. This position will primarily be based at the specified home campus, but may be required to work at any Navitas facility and will involve some evening and weekend work and on-call support.

Key Accountabilities:

The IT Support Officer will be responsible for, but not limited to:

- Providing frontline support, training, and ongoing troubleshooting assistance to all staff for bespoke client and group wide ICT systems

- Ensuring an exemplary level of support is provided to key stakeholders through strong, proactive engagement and communication – keeping stakeholders always advised with developments in relation to queries and issues using verbal and written mediums.

- Configuring all end user devices in line with Navitas policy, and supporting machines within the client’s environment (including the wider university’s computer labs)

- Maintaining a regular, accessible presence on home campus to ensure stakeholders are well supported with hardware and student technology request needs

- Procuring necessary IT equipment for the home campus and ensuring the asset management system is kept current with incoming, outgoing, and reissued hardware and software within the client company to successfully align with asset lifecycle management goals.

- Identifying, demonstrating, and assessing new developments and technologies and their relevance and potential impact on the client company and the wider Navitas IT group.

- Taking ownership of and managing the triaging and resolution of tasks in relevance to the specific client in UPA IT, using Navitas IT Service Desk.

- Ensuring client IT knowledge base is up to date, relevant and structured via categorisation and scheduled revision of in-place processes

- Assisting with the implementation of new technologies and systems introduced to the client company and wider Navitas IT group.

- Sharing knowledge and proactively supporting other IT team members in the client company and the wider Navitas group via Teams and Jira

- Being the local subject matter expert on required systems.

- Assisting the Regional IT Manager as required.

Qualifications and Selection Criteria:

Essential

- Demonstrated excellent customer service and effective communication skills, including telephone, written and face to face interactions.

- 1+ years’ experience in a service desk or more complex IT environment with corporate 1st and 2nd technical support.

- 1+ years’ experience with Microsoft 365, Active Directory, and SharePoint.

- Proven technical knowledge of PC operating systems including Windows, Linux and Apple OS, and familiarity with commonly used application packages.

- The ability to work autonomously, and work effectively on their own as well as in a team environment.

- Attention to accuracy and detail with strong organisational and analytical skills.

- Confidence interacting with a large range of internal and external stakeholders, such as key executives and staff.

- Comprehensive knowledge across a broad range of IT hardware and applications.

- Experience leading and facilitating information to a non-technical audience.

Desired

- IT Diploma or other equivalent tertiary qualifications; or an equivalent alternate combination of relevant knowledge, training and/or experience.

- Sound knowledge of IT Service Management concepts, preferably ITIL ITSM.

- Bespoke application support experience

- Intune, SCCM and endpoint management experience

- Relevant industry specific qualifications in Microsoft, ITIL, Cisco

- Experience in interacting with international students

About the Department of Foreign Affairs and Trade (DFAT)

The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high-quality overseas aid program and helping Australian travellers and Australians overseas. To view the complete description, please visit our Australian High Commission Career Opportunities webpage.

About the position

This position provides a range of consular and passport services and advice to Australian citizens living and travelling in Singapore in accordance with the consular charter and Australian government guidelines. To view the complete description, please visit our Australian High Commission Career Opportunities webpage.

The key responsibilities of the position include, but are not limited to:

• Provide a range of passport services, including client interviews to Australian citizens in accordance with the Australian Passports Act.
• Provide a range of general consular services advising and assisting Australian citizens.
• To view the complete responsibilities, please visit our Australian High Commission Career Opportunities webpage.

Qualifications / Experience

• An understanding of consular and passport services.
• Possess strong communication and negotiation skills with highly developed written and oral skills.
• To view the complete job requirements, please visit our Australian High Commission Career Opportunities webpage.

Please note that applicants will not receive job application status updates on this portal. For more information on the full application process, please visit our Australian High Commission Career website.

Applications should be submitted by 23:59, 27 December 2024. Please note that late applications will not be accepted.