• Reputable MNC company
• LTA Projects
• Alternate 6 Days

Responsibilities:

• Inspection and supervision of Archi work, including but not limited to ALC wall & drywall, off-site precast toilet units, off-site precast façade panels factory, epoxy flooring, vinyl flooring, carpet flooring, plastering, painting, raised floor system, ceiling, screeding, tiling, waterproofing, room handover, defects, auto-door testing, lift interior, & resolving conflicts between Architectural, Structural & M&E works.
• Inspect and conduct all required tests for the project.
• Preparation & issuance of site memos on bad workmanship & non-compliant works.
• As-built drawings checks.
• Highlight safety issues as & when observed.
• Attend and witness all on-site testing of architectural works as required by the Client and authorities.
• Check that all architectural works are carried out according to the approved drawings and specifications and conform to all authority standards and requirements.
• Inspect the completed works and record all defects for rectification before handing them over to the Client.

Requirements:

• Diploma in a relevant field and a minimum of 8 years of architectural experience, along with at least 5 years of experience in supervising construction for projects of similar scale and complexity in a local context.
• Has good working knowledge of Architectural and Interior Design finishing works and compliance with local Building Regulations.
• Prefer to have LTA MRT project experience.
• Able to work alt sat work week.

HOW TO APPLY:

Simply submit your application with your updated Resume in MS Word Format to Ashwin Vivek Vinod (EA Personnel Reg. No.: R22111690) (BEP) by clicking the ‘Apply link’ or call your friendly Consultant, Ashwin Vivek Vinod, at 6590 9957 or 9178 0355 for a confidential discussion.

Please click APPLY NOW button to submit your application

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt-out by unsubscribing in the mailer. You may refer to and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

POSITION DESCRIPTION AND RESPONSIBILITIES

• Assist the HR Manager for the full spectrum of human resource and administration functions which include recruitment, staffing, performance evaluations, onboarding and offboarding.
• Perform day-to-day operations of HR function and work according to company policies and SOP.
• Handle work passes related issues such as application, renewal, cancellation, expiration, follow up with medical check-ups, updating information to MOM etc.
• Assist to prepare weekly/monthly reports in a timely and accurate manner
• Administer the HRIS and liaise with service provider for resolution of issues when necessary.
• Administer and update employees' database on a timely and accurate basis
• Assist to advice Heads of Department and all employees on HR policies and procedures, employee rewards and benefits.
• Ensure company regulation and practicesare relevant to the Employment Acts and statutory requirements
• Maintain HR Benefits and Compensation matters, Training & Development and improvement of internal HR Process
• Any others ad-hoc duties as assigned by supervisor or management.

QUALIIFCATIONS/REQUIREMENTS

• At least Diploma in Human Resource Management or a related field
• Locally Candidates must be familiar with Singapore Labour Laws and Foreign work pass regulations/procedures
• Knowledge of HR Processes and best practices
• Minimum 3 years of generalist experience in HR and administration.
• Possess excellent communication, interpersonal and analytical skills
• High attention to detail, ability to multi-task, good planning, co-ordination and follow-up skills
• Able to work in a fast-paced environment, independently, prioritise tasks and meet tight deadlines
• Proficient in MS Office Application, such as Words, Excel and PowerPoint.

We offer competitive remuneration package to the right candidate.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

Job Description

• Connect with the recruitment company to carry out the recruitment and dismissal of employees.

• Prepare and sign employment contacts with employees.

• Develop a training plan and organize employees to carry out the training plan.

• Develop a company policy related to manpower.

• Contact and communicate with the Ministry of Manpower when necessary.

• Assist in the settlement of disputes between the company and employees.

• Process monthly payroll, CPF submission, IR21, IR8A submission.

• Responsible to employee visa and immigration process, keep tracking efficiently of expiry, cancellation, renewal, and conversion of work passes.

Requirement

• Prefer relevant working experience in HR/Payroll.

• Proficiency in Microsoft Office & BAS Cloud.

• Good knowledge in Employment Act, foreign work pass procedure.

• Good communication and interpersonal skills.

• Able to work independently.

• Multitasking.

Mon to Fri 8.30pm to 6pm

Customer Service is to manage the customer services activities within warehouse to meet customer needs.

• Communicate with team members and our customers via both email and phone calls

• Customer’s order and data processing on WMS (warehouse management system)

• Verify operational documents with billing summaries to be sent to customers

• Ensure that Customer Service operational documents properly

• Liaise with operation team members to arrange any inbound / outbound activities within a set time line

• Report irregularity encounter in the course of work to direct superior

Requirements

• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations

• Basic knowledge / experiences on warehouse management system and documentation of order processing.

• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors

• Experience with Documentation such as checklists, temperature / RH reports

• Able to compile KPI reports periodically

• Able to verify the billing reports to our customers as well as service agreements

REQUIREMENT:

1. Certified ECO from MOM and NEA requirement

2. At least 2 to 4 years with high rise Green Field experience

3. Registered ECO

JOB DUTIES:

1. Regular inspection on the construction site to ensure all facilities and equipment relevant to the maintenance of environment health are in proper working condition and do not pose any environmental health hazard.

2. Supervise all workers in providing safety measures and procedures in accordance with MoM Regulations.

3. Attend to all feedback on such irregularities and inform the occupier of the construction site accordingly.

4. Proactive with excellent interpersonal skills and analytical ability.

5. Any other ad hoc duties assigned by superior.

Advertise: $6500 to 7000

ECO

Requirement:

Possess minimum ECO competency certification

At least 2-3 years of relevant experience as ECO in construction industry

Candidates who possess other WSH competencies may be preferred

Ability to work independently with minimal supervision

Highly motivated and good team player

Job Duties:

Regular inspection on the construction site to ensure all facilities and equipment relevant to the maintenance of environment health are in proper working condition and do not pose any environmental health hazard.

Supervise all workers in providing safety measures and procedures in accordance with MoM Regulations.

Attend to all feedback on such irregularities and inform the occupier of the construction site accordingly.

Proactive with excellent interpersonal skills and analytical ability.

Allport Cargo Services Logistics Pte Limited is part of the DP World Group. DP World is an Emirati multinational logistics company based in Dubai, United Arab Emirates. It specialises in cargo logistics, port terminal operations, maritime services and free trade zones and with an annual revenue turnover of US$18 billion in FY2023 and has over 108,000 employees in 74 countries on six continents.

Due to business expansion plan in Singapore, we are looking for dynamic individuals to join our organisation.

Job Descriptions:

• To build, establish, maintain and improve relationships with customers
• To perform, monitor and ensure 100% inventory accuracy on the inventory management, such as, cycle count, inbound & outbound physically and system, etc
• Monitor and follow up closely with customers to resolve inbound and outbound goods discrepancies in a weekly basis
• Ensure that order shipments are process accurately based on the order and instructions given by the customers and or management
• Work closely with Warehouse Operations to ensure timely and accurate movements of inventory
• Any other assigned duties in the warehouse as instructed by the warehouse manager

Requirements:

• At least 1 year experience in customer service
• Minimum O-Level
• Ability to work under stress with minimum supervision
• Ability to work under pressure and possess positive attitude
• Able to adapt to dynamic, fast-paced and challenging environment
• Training provided

Roles & Responsibilities

• Manage construction worker payroll and process final salary for repatriated workers, including income tax clearance.
• Handle air ticket bookings and facilitate the application & renewal of work permits for workers.
• Track and manage monthly renewals, ensuring appraisal forms are sent to relevant HODs ahead of time.
• Process CSOC applications and renewals; monitor workers' daily attendance via mobile apps.
• Generate and maintain various reports, including monthly costing, deductions, MC, absenteeism, YTD holdings, and schedules.
• Oversee workers' dormitory check-ins/outs, process insurance claims (H&S, WIC), and manage ad hoc tasks as required.

Additional Information:

• 5-day work week
• HR Experience in the construction industry is preferred

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Tan Jun Xi (Jonathan) (R1440473)

Job Description

• Recognized Diploma in Civil/Structural Engineering acceptable for registration with the PE Board, Singapore.
• Accredited with IES/ACES with a valid Resident Technical Officer Practicing Certificate.
• Minimum 8 years’ experience in construction, preferably in steel and precast building construction.
• Must be familiar with local Regulations/Codes for Civil and Structural related to building projects.
• A good team player and experience in assisting Resident Engineer in supervision.
• Ability to resolve site and technical issues, prepare and document detailed site progress reports.
• Knowledge in Microsoft Word, Excel, and AutoCAD are preferred.

Job Requirements

• Assist the Resident Engineer in supervision and inspection of construction work on site
• Monitor project progress schedule and quality standards, ensure safety on site
• Maintain and update site records on project progress
• Inspect and monitor quality of architectural finishing material delivered to site
• Check all drawings (including authority submission drawings and shop drawings)
• Ensure works are carried out in accordance to statutory requirements

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

• Provide exceptional customer service, ensuring a comfortable and enjoyable lounge experience, while assisting with enquiries, special requests, and complaints.
• Support lounge operations, ensuring cleanliness, comfort, and availability of amenities such as food, beverages, and seating.
• Assist passengers with lounge access, VIP services, and any specific needs, maintaining a calm and welcoming atmosphere.
• Monitor customer feedback, collaborate with lounge teams, and adhere to safety and security protocols to ensure smooth lounge operations.

Beauty Advisor Responsibilities:

• Consulting with clients to determine their skin type, skincare concerns, and style preferences.
• Recommending products that fit the client's needs, preferences, and budget, and plaining how the products work.
• Responding to customer questions and complaints.
• Making sales, processing returns, and maintaining a balanced cash register.
• Planning and taking part in store events.
• Designing and maintaining attractive displays and managing inventory.
• Handling administrative and clerical duties, such as ordering stock and maintaining customer relationships through follow-up calls and mails.
• Hand on service to customers , facial , Body therapy with or with equipment like : MIR , CPL , Oxygen equipment and other all equipment in outlet.

Beauty Advisor Requirements:

• Extensive and up-to-date knowledge of beauty trends, skincare products, and cosmetics.
• A passion for the beauty industry.
• Experience in sales, retail, or related field may be preferred.
• Excellent customer service and sales abilities.
• Strong communication and interpersonal skills.
• Good analytical and problem solving skills.
• A friendly personality and professional appearance.

• Great Career Opportunity
• Office Hours
• Competitive Remuneration Package

As a Head of Allied Health, you will be responsible for the following duties:

• Oversee the team of allied health professionals including therapists and social workers
• Plan and set the clinical direction for the therapy practice
• Manage the staff development
• Implement and conduct internal/external orientations, events and seminars
• Participate in training and development programme to be updated with the development in the areas
• Identify the needs of the individual client and implement the appropriate therapy/programmes
• Evaluate the intervention with appropriate outcome measures
• Work closely with other departments/teams in the programme
• Handle the procurement of therapeutic devices and etc.

Requirements:

• Recognised Degree/Master in relevant field
• Valid registration with the Allied Health Professions Council as a Full Registrant

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email
Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Roles & Responsibilities

Scope :

All finance and accounting matters relating to our business.

Accountabilities/Responsibilities :

-Maintaining accurate and up-to-date records of financial transactions, including accounts payable and receivable, general ledger entries, and bank reconciliations.

-To prepare invoices for reporting.

-Preparing all Final Disbursement Accounts (FDA) accurately and within deadlines.

-Prepare and arrange 'Cash To Master (CTM)' with vendors.

-Process payment to suppliers and staff reimbursement.

-Prepare monthly AP journals, postings and schedules.

-Any other adhoc tasks as assigned by your immediate supervisor

Skills and Qualifications :

Proficient in Microsoft Excel and D365

Numerical Skills and attention to details

Diploma in Accountancy or its equivalent

Responsibilities

· In-charge-of Purchasing Functions, sourcing, recommending and negotiating of/with suppliers

· Procurement of correct quantity and quality of goods to maintain continuous operation at the same time keeping the inventory at the lowest safe level.

· Ensure timely delivery and constant monitoring of all outstanding orders.

· Conduct yearly reviews with key suppliers.

· Establishing agreements for key commodities.

· Establishing and maintaining good communication with all departments to ensure efficient communications.

· Compile purchasing cost saving report

· All Purchasing related administrative work

Requirements

· Diploma in Engineering or O Level with 3 to 5 years of relevant experience in manufacturing environment.

· Possess outstanding interpersonal and strong negotiation skills, ability to work independently.

· Experience in vendor quality management and practices in purchasing & inventory management.

Roles & Responsibilities:
Join our team and be a part of an environment that fosters career growth, accompanied by a range of attractive benefits and incentives.

Job Highlights:

• Good Career Prospects
• Competitive Salary Packages
• Incentives

Job Descriptions:

1. Provide customer service for residents, visitors, and/or guests.
2. Write accident and incident reports for any suspicious activities or safety hazards.
3. Check IDs and manage who enters the building.
4. Walk around regularly to look for any problems or suspicious activity.
5. Act quickly and appropriately in emergencies to protect people and property.
6. Help tenants and visitors with questions or directions.
7. Write down any incidents or unusual events and escalate to the right people.
8. Keep in touch with other security staff and management.
9. Make sure safety rules are followed and help in emergencies.

Job Details:

• Working Hours: 0730hrs to 1930hrs
• Location: CBD

Salary Packages:

• Full-time: Up to $2,800.00/- (5.5 days work week)

Benefits:

• Good Career Progression
• Comprehensive Annual and Medical Benefits

Contact Information:

For more information or to express your interest, please contact:

• Recruitment: +65 90078899

You are also welcome to walk in for interviews during office hours (Mon to Fri, 9 am to 5 pm) at No.2 Sims Close, #05-05 Gemini Sims, Singapore 387298.

• Ensure the quality and quantity of food/ logistics items before delivery.
• Loading/ unloading catering items into/ off the assigned vehicle.
• Deliver catering items, set-up and dismantle catering buffet at various locations according to standard procedures.
• Communicate with customers on the set-up requirements and related enquires with patience and professional manner.
• Enhance the buffet set-up by using different decorations/ props when necessary.
• Ensure the cleanliness and condition of assigned vehicle.
• Perform food safety, work safety and road safety rules and policies at all times.
• Cooperate and communicate with other departments for any necessary arrangement/ issues regarding customers’ orders.
• Report immediately to superiors if there is any operational inconsistencies, incidents or accidents.
• Perform any other duties to be assigned from time to time by superiors.

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

You will work as part of an established and nationally funded multi-disciplinary research group that focuses on hepatocellular carcinoma (HCC). You will work closely with patient cohorts and relevant pre-clinical models; processing biosamples and conducting of experiments to ensure timely achievement of project milestones. The ideal candidate will have a background in handling and processing of patient’s biosamples, maintaining the inventory of biosamples repository, as well as experience in molecular and cell biology functional work. The successful candidate will thrive in a dynamic and collaborative research environment, working closely with post-docs, clinical coordinators, bioinformaticians, clinicians, and researchers involved in ongoing clinical trials. This role offers a unique opportunity to contribute to cutting-edge cancer biology research, with the potential to directly impact therapeutic strategies for HCC patients. Expertise in cancer models, immunohistochemistry, and translational research is highly desirable. Opportunities for publications will be provided.

Your responsibilities will include:

- Timely processing of valuable clinical biosamples for translational research.

- Maintain accurate database of clinical biosamples.

- Able to perform molecular and cell biology functional work to provide quality and reliable experimental output.

- Establish research plan and methodologies, troubleshoot and run research independently.

Requirements:

- Bachelor degree in biomedical science or equivalent.

- Experience working with human samples is required.

- Familiar with techniques like flow cytometry, ELISA, western-blot, cell culture, animal work will be an advantage.

- Possess excellent analytical, technical and problem-solving skills.

- Well organized and detail oriented.

- Ability to coordinate diverse groups of people.

- Excellent written and verbal communication skills.

- Able to work independently and interactively in a team setting, motivated, responsible and a fast learner.

Project Manager - Technical

The Consulting Project Manager (PM) actively manages medium-high complexity projects to successful completion from initiation through delivery and closure. This requires coordination of cross-functional teams (through meetings and progress measurement activity) which bring distinct, specific projects to completion both on time and within budget. The role will be fulfilled by an experienced project management professional or scrum master, with a full understanding of industry standard project management practices (as well as policies and procedures) and the ability to interact with internal and external stakeholders.

What will you do:

• Integrate and use specific industry and technical delivery methodologies, e.g., project management methodologies based on the Project Management Institute (PMI), project management methodology, system and software development, agile methodologies such as Scrum.
• Drive project planning, scheduling, monitoring, and reporting activities for projects.
• Manage project requirements, scope, timelines and perform regular customer cadences
• Establish appropriate metrics for measuring key project criteria; develop project control and reporting procedures and manage changes in operational plans
• Manage project requirements and scope/change management issues
• Develop and effectively present and communicate content
• Plan, schedule, monitor, and report on activities related to projects
• Work in consultation with the Resource Management Office (RMO) to manage project staffing requirements

What will you bring (Minimum Requirements):

• 3-5 years of experience in a project management/coordination role managing IT or Government based projects
• Exhibits good communication and negotiation skills, both written and oral
• Have excellent communication and organizational skills
• Knowledge of and experience with project management tools and methodologies
• Solid interpersonal, leadership, and analytical skills with business insight
• Experience establishing and contributing to process improvements
• Ability to work both as part of a team and on your own; ability to motivate project team and individual contributors and mediate conflicts
• Excellent customer-facing and internal communication skills
• Solid organizational skills including attention to detail and handling more than one project concurrently
• Technical knowledge of, and experience with, Red Hat-related solutions is a plus
• Project management certification will be looked upon favourably

-Managing call handling, delivery coordination & equipment controller

-Order processing process in import, export & transhipment cargo

-Liaise and coordinate with customers/carriers to ensure accuracy in documentation and smooth movement of shipment

-Prepare trucking instruction letter to haulier

-Declare dangerous goods form for shipper and ensure compliance with requirement

-Undertake other tasks assigned by immediate superior

-Minimum 2 years of working experience in shipping and logistics industry

-Monitor equipment/shipment movement from one port to another port

-Check and verify shipping details on documents

-Filling of all relevant paperwork and documents requirement

-Has good organisational and communication skill, reliable, resourceful and initiative

What you will be doing :

• Recruitment & Selection: Drive continuous improvement and consistency to strengthen partnerships with local HR Business Partner & COE teams, and improve visibility and collaboration. Ensure effective recruitment solutions are delivered within agreed upon time frames and cost. This will include recruitment solutions and transitions for new client accounts to deliver required headcount.
• Ensure global platforms and careers portal are effectively leveraged. Proactively promote Cushman & Wakefield's Brand & EVP to attract and retain our top talent, critical to our ongoing success.
• Employee Value Proposition: Work closely with Recruitment Marketing and Marketing and Communications teams to market jobs and promote our Employee Value Proposition (EVP) and ensure a consistent message through all levels of the organization. Together with the HR Business Partner teams, drive positive messages and stories and career enhancement opportunities throughout the region and globally, reinforcing our strong brand and commitment to employee engagement, career growth and retention.
• Onboarding: Manage a consistent approach to onboarding. Working closely with the local HR COE’s and HR teams to develop an experience that is efficient, and effective and ensures a smooth and positive transition into Cushman & Wakefield for new hires, M&A Integrations and internal moves.
• HR Systems and Technology: Work closely with the HR Operations COE, Global Technology team to leverage technology platforms (Workday, Phenom People, LinkedIn, and other HR related business applications such as the internal and external websites and external job and careers sites) to deliver value to business leaders and individuals using simple, streamlined processes. Provide ongoing education to HR teams, business leaders and individuals to maximize the value they receive from HR technology so that the platforms are business enablers, not obstacles.
• Governance & Compliance: Effectively anticipate and manage risks associated with people and take a holistic approach to proactively audit and monitor HR systems and processes for compliance and consistency with relation to legislation and global requirements. Including the DOA (Delegations of Authority) is followed for all Employment related activities.
• Reporting: Ensure high confidence in TA metrics through effective requisition management and governance activities. This includes ensuring the metrics accurately reflects the recruiting activities, and placing requisitions on hold or closing them if the hiring manager is not ready to engage.
• Financial Stewardship: Be effective in utilizing various tools and vendors to deliver on cost effective and efficient recruitment services.
• Other Duties This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

About You:

• Bachelor’s degree required, preferably in business or human resources.
• Minimum of 4 years of Talent Acquisition experience in an in-house or RPO environment, ideally within a high-volume hiring environment
• Industry knowledge of Commercial Real Estate / Facilities management and experience in Singapore is preferred
• Knowledge of full-cycle recruiting and employer branding techniques, familiarity with a variety of different selection methods (interviews, assignments, psychological test etc.) is advantageous
• Demonstrated ability in implementing recruitment and selection management programs to support business strategy and provide efficient and effective services to secure talent. Partnering and working with a variety of human resources centers of excellence and local recruitment teams
• Experience in using WorkDay or Phenom CRM preferred
• Strong stakeholder management and engagement skills required
• Possess tenacity, resilience and patience to deal with ambiguity and change.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

• Greet and meet every customers in the most friendly manner
• Handle calls at all times and charge (wrap up code) accordingly if any
• Act as first point of telephone contact for customer support requests
• Obtain precise customer personal particulars, vehicle registration, car ownership (raise change management form for amendment / update)
• Check for support agreement / warranty validity per local guideline.
• Ensure all inbound/ outbound calls, including customer compliments and complaints logged in CRM system are defined

Job Requirements

• Minimum NITEC or Diploma or Degree in any discipline
• Preferably with 2 to 3 years experiences in customer relation

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No.:99C4599

The candidate will be responsible for providing exceptional assistance to guests, answering enquiries, offering guidance and ensuring a positive guest experience. This role demands a proactive individual with strong communication skills.

• Attend to general enquiries from Public and NTUC Members on amenities at Downtown East and Clubhouses
• Assist with NTUC Membership, Starter and nEbO recruitment and membership promotional activities
• Handling all telephone and walk-in enquiries, tenants promotions and feedback from Guests. Assist in developing action plans in organising delight programs/initiatives to delight guests at all info counters
• Able to maintain database of membership recruitment efforts

Requirements:

• Diploma, Higher Nitec, 'O' or 'N" Level
• At least 2-3 years of work experience, preferably in customer service. Have experience in cashiering and handling POS
• Require Intermediate level for Microsoft Excel and Basic level for Word and Powerpoint. Candidates with relevant experience will be considered for senior roles
• Must be able to work on shifts/weekends/public holidays

Visit us at: NTUC Career Festival (10-11 January), MBS Expo & Convention Centre, Hall B&C, Booth C5