Job title: Team Lead, Claims and Accounts Receivables

Job purpose: To lead the claims and accounts receivables team in ensuring accurate, timely, and efficient processing of claims, billing, and collection activities while maintaining compliance with healthcare regulations and company policies

Key Responsibilities:

1. Team Leadership and Management

· Supervise and mentor the claims and accounts receivables team, fostering a collaborative and high-performance culture.

· Set clear goals, KPIs, and performance standards for the team.

· Conduct regular performance reviews and provide constructive feedback.

2. Claims Management

· Oversee the end-to-end claims submission process, ensuring accuracy and compliance with payer requirements.

· Monitor and address claim rejections and denials, facilitating timely resubmissions.

· Analyze claim trends to identify and resolve recurring issues.

· Collections arising from patients’ shortfall

· Communicate with patients/doctors/clinics

3. Accounts Receivables Management

· Ensure timely invoicing and accurate recording of receivables

· Monitor outstanding accounts and implement effective collection strategies to reduce aged debts.

· Reconcile accounts and resolve discrepancies promptly.

4. Compliance and Reporting

· Prepare and present periodic reports on claims performance, accounts receivables aging, and collection efficiency.

· Support audits by providing necessary documentation and insights.

5. Process Improvement

· Identify and implement process improvements to enhance efficiency and reduce errors in claims and AR processes.

· Collaborate with other departments to streamline workflows and address bottlenecks.

Requirements:

· Diploma in Accounting/ACCA equivalent

· At least 4 years of experience in claim and AR in the healthcare industry

· Details oriented, independent and able to work in a team

· Communicate well

· Good knowledge of the local Reporting Standards, Companies Act and other accounting regulatory requirements is highly essential

· Knowledge and experience with internal control documentation

· Excellent communication skills – written and spoken

· Excellent analytical and problem- solving skills

· Possess a positive attitude, good leadership skills, interpersonal communication skills, independent and a team player

Please submit resumes to [email protected] with

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Supporting manager with various tasks

operations

customer service

inventory management

address customers' complains

ordering stocks

set and keep performance standance

need a tile layer supervisor with 2 years work experians. must have tileing certification for 2 years

Roles & Responsibilities

The Assistant supervisors should relayinformation quickly, articulately, efficiently andthoroughly, so that employees are kept abreastof all relevant information and understandwhat's expected of them at all times.

1. In-Charge of Closing and Opening.

2. Knowledge in Cash-In Cash-Out, Cash RegisterMachine.

3. Making Traditional Coffee, Tea, Beverages.

4. Serving Drinks and Foods.

5. Able to Work Long Hours, Standing LongHours.

6. Can Communicate, Work, Train Staff.

7. Ensure Workplace is Clean and Hygiene at allthe Time.

8. Ensure Stocks is enough for Daily Operations.

9. Assisting with other administrative tasks,when required.

JOB REQUIREMENTS

1. At least 3-5 years of relevant experience inthis related fields is required.

2. Excellent verbal and written communicationinterpersonal skills.

3. Good work ethics ability to multitask & workefficiently under pressure.

4. Able to work in a fast-paced environment.

We are looking for operations supervisor for our eating house.

1. Full timer, can do OT as and when required

2. Ensure cleanliness of everything in the eating house

3. Supervise and manage a team of other staffs to ensure the efficient operation

4. Schedule staff roaster, train new staff if any

5. Manage stall inventory and place orders as needed

6. Provide good customer service

7. Any duties which may be assigned from time to time

8. At least 2 years of experience in F&B outlets, i.e. Food courts, coffee shop and canteen

A Butler Supervisor plays a vital role in overseeing the daily operations of the Butler team, filled with purpose in actions to contribute and deliver experiences that are astounding and superlative. A person, who organises all tasks of Butlers, guides and inspires the Butlers through examples, innovative-thinker, embodies a strong sense of leadership, communicator who creates an atmosphere that is positive for both team and residents.

Primary Responsibilities

Executes Core Tasks

• Appoints shift in-charged in running of daily operations, provides strong supervision and support towards floor Butlers to ensure smooth service delivery.
• Inspects all VIP arrival suites, conduct checks on in-house suites, resident engagement and ensures presence at departure.
• Takes responsibility and ownership in creating personal connections between Butlers and residents. Carries out managerial duties and any other duties as and when assigned by the management of the hotel and department together with or in the absence of the Head Butler and Assistant Head Butler.
• Ensures close cooperation with the Room Service team to provide a seamless In-Room Dining experience.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Supervises the Butler Team

• Designates department trainer, proactively identifies training needs and schedules consistent trainings in multi-aspect that builds Butlers’ confidence.
• Monitors performances and provides timely feedback for improvements.
• Takes ownership of individual’s growth and identify short to long-term goals to achieve and ensures high colleague engagement and welfare.
• Executes the annual upsell strategy and achieves all goals as set by management as set by management and cooperates with the Front Office team in promoting inter-hotel sales and in-house facilities.

Improves Quality of Product and Services

• Addresses any security incidents and resident complaints to the Assistant Head Butler and Head Butler and reacts proactively when suitable and appropriate.
• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Diploma or Degree from School for Tourism and Hotel Management.
• Minimum 3 years’ Butler or relevant experience with at least 1 year at a supervision level.
• Excellent communication skills in English and ability to communicate in a second language.

Competencies

• Possesses strong interpersonal skill.
• Ascertains and effectively address guest / colleagues needs.
• Ability to contribute in team, work punctually and effectively.
• Leads team, trains and motivates individuals, creates and maintains a cohesive team.
• Services oriented with an eye for details and approachable attitude.
• Works well under pressure, analyses and resolves problems, and exercises good judgment.
• Prioritises and organises work assignments and delegates work effectively.
• Self-motivates and energetic and has good initiative under dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Embraces and responds to change effectively.
• Creativity.
• Experiential focus.
• Local market knowledge.
• Understand international luxury travelers and their needs.
• International level of quality and non-hotel experience a plus.
• Multi-cultural understanding.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Key Responsibilities:

• Collaborate with management to align QC strategies with overall business goals, driving organizational capabilities and process improvements to support growth.
• Plan and execute QC activities, supporting the development and implementation of production schedules, policies, and programs.
• Oversee QC and logistics budgets, ensuring alignment with timelines, tasks, and customer quality expectations for on-time delivery.
• Drive QC and logistics operations to meet performance goals, ISO procedural requirements, and compliance with quality management systems.
• Identify, track, and report key performance metrics to monitor QC and logistics process consistency and efficiency.
• Foster a culture of continuous improvement within the QC team to uphold industry standards and customer satisfaction.

Qualifications:

• Proven experience in quality control within the semiconductor industry.
• Strong knowledge of ISO standards and quality management systems.
• Excellent problem-solving and decision-making skills with the ability to drive process improvements.
• Budgeting and project management experience is highly desirable.
• Strong communication, leadership, and team management skills

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Job Description & Requirements

1. Job Role

• The Head of Case Management oversees a team of case workers responsible for resident care coordination. Develops and implements case management programs, including utilization review, intake or discharge planning, and manages the department as per the regulatory practices and policies.

2. Job Description

• Responsible for direction, coordination, management, review, implementation and evaluation of resident case management for the organisation in alignment with the organisation’s strategies and policies and procedures and directions of higher management.

• Manage and supervise a team of case workers and identify opportunities for team training and skills advancement.

• Manage the safe custody, discipline and needs of the residents in the Home.

• Maintain proper records of Admission and Discharge Register, Records of Residents’ Personal Effects and Disciplinary Meeting Records.

• Ensure all case management records, ECRM accounts, CANS and YLS assessments of residents are properly maintained and kept updated.

• Draft and review the Standard Operations Procedure and Best Practices of the Home in accordance to the Standard of Care and policies of the organisation.

• Prepare the Monthly Statistical Report.

• Assist the Head of Home in the Review Committee and Advisory Board meetings, attend court reviews and family conference and answer queries or clarifications from relevant stakeholders.

• Conduct regular assembly sessions with residents on feedback received from relevant stakeholders.

• Liaise with Clinical Consultants, Psychologists, Psychiatrists for consultation sessions where required.

• Manage and oversee the Individual Care Plan for all residents.

• Responsible for the Clinical Intervention components in the Home (include counselling, therapy and care services).

• Work closely with Programme Department and relevant stakeholders to analyse the needs of the residents and to ensure the effective execution of the programme in accordance to the resident’s needs.

• Supervise Trauma Informed Positive Behaviour Interventions and Supports (TIP-BIS) and SDM-PFS implementation in the Home.

• Establish and carry out proper training programs for staff in respect of laws, regulations and policies.

• Carry out any other tasks assigned by the Head of the Home, Deputy Head and higher management.

3. Candidate Requirements

• Bachelor’s Degree in Counselling or Psychology

• 2 years of experience in case management of residents

• Has supervisory management skills and knowledge

• Excellent interpersonal, verbal, and written communication skills

• Ability to work with all age groups

4. Work schedule

5 days work week

5. Work location

PERTAPIS Children's Home (PCH) - 993B Kovan Rd, Singapore 545676

*Disclaimer: Only shortlisted candidates will be contacted.

Job Description Responsibilities:

• Provide patrol and guard duties
• Response to alarms, emergencies, fires and other similar matters
• Maintain security by ensuring safe and secure environment for staff and guest

Requirements

• Relevant experience in similar capacity would be an advantage
• Possess qualified certificate in WSQ Security and SIRD License
• Able to work 3 rotating shifts including weekends and public holidays
• Basic computer knowledge will be an advantage

We are a North Indian Restaurant located at Tanjong Katong Road, Singapore. We have a vacancy for a Quality Control Supervisor for Food Services.

You should be conversant with North Indian Cuisine; both tandoori and curries. We specialize in traditional recipes and styles of cooking. You should be aware of 'Bhapa’ (steaming), ‘Bhunao’, ‘Dum’, ‘Talna’ (frying), ‘Sambaar’ (tampering), ‘Sekhna’ (pan roasting) techniques of cooking in order to conduct quality checks.

You should also be conversant with traditional beverages like Shikanji, Kaanji, Lassi, in order to ensure quality.

Your job scope will be:

• Manage and Conduct quality checks for Restaurant Service and Food Delivery.
• Manage and Conduct quality checks for BBQ and Catering Services.
• You will be reporting to the Restaurant Manager.
• You will be responsible to maintain top quality standards in the restaurant and hygiene to achieve an A rating from SFA and follow all safety standards.

We work six days a week, split shit (two-hour afternoon break) and forty-four hours a week. Subject to your consent, you will be expected to work on Public Holidays. Monday is an off-day and weekends are busy workdays.

Accommodation, transport and meals shall be at your cost.

Your appointment contract will be as per MOM rules and guidelines.

• Supervise and coordinate the activities of restaurant staff to ensure efficient and effective operations.
• Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences.
• Train and develop restaurant staff to provide excellent customer service and maintain high levels of cleanliness and hygiene.
• Monitor inventory levels and order supplies as needed to ensure adequate stock levels.
• Maintain accurate records of restaurant transactions, including sales, inventory, and customer feedback.
• Resolve customer complaints and ensure that all guest issues are handled in a timely and professional manner.
• Ensure compliance with all health and safety regulations, as well as restaurant policies and procedures.
• Collaborate with management to develop and implement strategies to improve restaurant performance and profitability.
• Assist with the recruitment and hiring of new restaurant staff as needed.
• Perform other duties as assigned by management.

JOB RESPONSIBILITY

• Ensure the daily operations are properly executed and performed – in line to assist Restaurant Management to achieve overall business performance goals
• Assist Manager with monthly inventory reporting, planning of staff schedules based on business needs and daily sales record
• Ensure high quality of food & service by focusing on the user journey
• Cultivate & maintain relationships internally/externally with regular guests
• Responsible for proper opening and closing of restaurant

REQUIREMENTS

• Candidate must either have a background in coffee, ability to calibrate the coffee machine and latte art... OR... Knowledge in wine and/or cocktails.
• Good communications skills - possessing high level of empathy with good listening skills.
• Able to multi-task to lead team in a fast paced and demanding environment.
• Good understanding of health, safety and food hygiene practices.
• Willingness to teach and share professional knowledge with team.
• Trustworthy, impartial & maintain high level of discipline & punctuality.
• Able to work flexible hours including weekends and PH.

· Shift Management:Oversee day-to-day operations during assigned shifts, ensuring seamless service delivery.

· Staff Supervision:Supervise and coordinate the activities of restaurant staff, providing guidance and support as needed.

· Customer Service:Ensure excellent customer service by addressing customer inquiries and concerns promptly and professionally.

· Training and Development:Train new staff members and facilitate ongoing training programs to enhance team skills.

· Quality Control:Monitor food quality, presentation, and service standards to uphold the restaurant's reputation.

· Inventory Management:Keep track of inventory levels, conduct regular stock checks, and place orders as necessary.

· Cash Handling:Manage cash transactions and ensure accuracy in financial transactions.

· Shift Scheduling:Create and manage staff schedules, considering peak business hours and ensuring adequate coverage.

To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively

To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards

Ensure smooth day-to-day operation of the restaurant

Obtain sales target and KPIs given by the management

Assist in planning schedule

Promote positive work environment

Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

Develop strategic and operational plans for managing execution and measuring results

Any other duties as may be assigned by management

To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively

To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards

Ensure smooth day-to-day operation of the restaurant

Obtain sales target and KPIs given by the management

Assist in planning schedule

Promote positive work environment

Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

Develop strategic and operational plans for managing execution and measuring results

Any other duties as may be assigned by management