Roles & Responsibilities:

1. Carry out maintenance on all restaurant equipment and records, perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages.

2. Provide excellent customer service at all time and ability to handle feedbacks and train team members to achieve guest satisfaction, operation efficiency and productivity.

3. Manage and oversee all storage supplies for the restaurant to ensure smooth operation and monitor inventory to ensure that resources are used effectively and minimizing wastage.

4. Maintain a high standard of personal hygiene and appearance at all time.

5. Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas.

Any other ad hoc duties as assigned by the Company.

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objective3s and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

• To assist the Project Manager in managing a construction site in its day to day operations.
• Supervise all construction worker and solve disputes between workers if required.
• To carry out inspection of workers' personal protection equipment and safety gear in order to adhere to the company's safety policies.
• Proven experience as construction foreman In-depth knowledge of construction procedures, equipment and OSH guidelines.
• Min 2 years of relevant working experience
• Weekend duty is required, must be willing to work 6 days work week.
• Must be willing to work overtime if required.

Working location: 56 Loyang Way, Loyang Enterprise #05-01 S(508775)

Working Hours:

Monday - Friday (8.30am to 5.30pm)

Alternate Saturdays (9am to 12:30pm)

Support for the current sales team

Dealing with dangerous goods logistics solutions

Demonstrating specific logistics product functions and uses

Building strong customer relations with clientele

Coordinating delivery of product or services

Understanding pricing strategies

Building sales leads via organic/inorganic means.

Motivated team player in a fast-paced environment

Experience in logistics/freight forwarding/dangerous goods will be advantageous.

Attractive remuneration, health benefits and more!!

Experience preferred, but not required

- To assist in statutory audit of private companies, limited companies and non-for-profit organisations.

- To assist in performance of compliance audits.

- To perform high quality and effective audit procedures.

- To learn and apply financial reporting standards and audit standards.

- To learn financial reporting for disclosure and presentation of financial statements.

- To conduct audit planning.

- To perform walkthrough test and test of controls

Job Requirements:

- Candidate preferred to possess at least Bachelor's Degree/ Post-Graduate Diploma/Professional Degree in Accountancy or equivalent.

- Required language(s): English

- Required Skill(s): Microsoft Office, Financial Reporting Standards

- Audit Professionals (B.Acc / ACCA / ICAEW / CPA or equivalent)

- Strong communication skills and maintain good relationship with client

- Ability to collaborate in a team environment

- Ability to handle multiple engagements and work under pressure

- Interested candidates to email resume and state expected salaries.

Join us as a Assistant Housekeeping Supervisor in Holiday Inn Express Singapore Katong. You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:

Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.

• Works with Superior/ Housekeeping Manager in the preparation and management of the Department’s budget.
• Supervise the implementation of housekeeping standards and procedures in relation to:Bedroom service
  Bathroom service
  Valet service
  Cleaning service
  Linen maintenance
  
• Recommended changes to these standards and training needs on an ongoing basis
• Solve employee grievances
• Ensure consistency within the department
• Open and close the shift and ensure effective shift hand over
• Distribution and collection of keys
• Management of all incoming and outgoing calls
• Maintain a current and thorough knowledge of all housekeeping systems
• Perform Room allocations
• Perform Room inspections
• Prioritise arrival rooms
• Liaise with Front Office for guest and hotel requirements
• Liaise and follow-up with Maintenance team on guest room and public area defects
• Ensure guest valet is processed and delivered in a timely manner
• Co-ordinate special projects (example site rooms, vermin control, window and carpet cleaning, room inventories)
• Manage all special requests made by guests
• Management of lost property for the hotel
• Ensure you have complete knowledge of room types, layouts and facilities
• Manage storage areas
• Maintain adequate stock levels
• Complete stock takes as required
• Conducts shift briefings to ensure hotel activities and operational requirements are known

Qualification & Requirements:

Minimum Diploma or equivalent plus 2 years’ housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training.

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Able to speak, read and write English. Proficient in the use of Microsoft Office. Possesses organizational and training abilities

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.

Job Description

• Comply with the specifications, control and monitoring the activities
• Responsible for quality control of all painting works, including standards and procedures etc.
• Prepare documentation like painting procedures, ITP, galvanizing procedures, or any other procedures specified by clients
• Review painting specifications from paint manufacturer
• Take the ambient conditions in the chamber and modules with proper intervals and keep records
• Arrange qualification test for Blasters/Painters and certify them
• Check for calibration date of the measuring device, to arrange for recalibration if it expires
• Inspection notification to be sent to respective clients on time
• Pre-inspect modules at each stage and ensure quality meets the specification
• Prepare painting reports on time with approval from clients
• Coordinate with external party for technical details

Job Requirements

• Diploma in Engineering
• Minimum 5 years of experience in marine/shipyard operations in the same field
• At least NACE Level II Coating Inspector certified
• Knowledge of blasting and painting operation
• Understand and able to interpret technical drawing and paint specification
• Detailed understanding of contractual, commercial, safety, technical, quality aspects and their application
• Able to work under pressure and respond to changes in short notice

Life Community Services Society is a social service agency serving children & youth from low-resourced, vulnerable and at-risk backgrounds. Our vision is for every child to be the best that they can be, through our mission of empowering children and families through care and mentoring.

Job Highlights

• Involved in meaningful work
• Opportunity to transform the lives of primary school children
• Being part of a dedicated and supportive team

Job Description

Life Community is recruiting for an experienced Student Care Centre Supervisor, to lead a team to care and mentor children aged 7 – 12 in a student care setting, by providing quality after-school care support in a homely environment.

You will play an active role to ensure good Centre performance by developing strategies that are in line with the organisation’s vision and mission. As a leader at the Centre, you will be building relationships with stakeholders, e.g. parents, volunteers and corporate partners, as well as leveraging on resources in the community, for the well-being of the children.

Key Roles & Responsibilities include:

1. Oversee the day-to-day centre operations, including allocation of staff work scheduling & responsibilities.
2. Manage the enrolment of students and maintain optimum level of enrolment
3. Maintenance of student care facilities to ensure good health and hygiene standards of the premises, and oversee renovations as deemed necessary.
4. Plan & implement effective curriculum, programmes and activities for the centre, including enrichment and character development sessions
5. Manage staff-related matters (e.g: recruitment, staff development, performance appraisals, conflict management, mentoring) and lead staff meetings & devotion.
6. Manage relationships with parents and attend to enquiries, feedback or complaints
7. Manage volunteers and partnerships with external organisations to deliver programmes for students.
8. Plan & co-ordinate school holiday programmes and student care events
9. Prepare regulatory and management reporting and manage regulatory audits.
10. Provide oversight over the financial records of the centre, including the inventory listing, management of petty cash.
11. Any other duties as assigned by Management.

If you have a passion for children, understand the current issues facing children and want to take up the challenge, we welcome you to submit your job application now.

Requirements

• At least a Polytechnic Diploma in a relevant discipline, preferably early childhood, business, social work or counselling.
• Those without qualifications but have at least 7 years of relevant working experience will also be considered.
• At least 2 years of supervisory experience with strong people management skills.
• Good team player and able to multi-task in a fluid environment
• Good interpersonal and communication skills

Working location: East region

Laundry and Drycleaning Operations Supervisor (Day/Night)

Join our team as a Laundry & Drycleaning Operations Supervisor and play a key role in overseeing our operations in Singapore. Reporting to the Operations Manager (Singapore), you will ensure smooth daily operations with a focus on dry cleaning, laundry processing, garment finishing, ironing, and packing.

Key Responsibilities

1. Team Management: Lead and manage laundry operation teams, including itemizing, packing, washing/finishing, and ironing.
2. Performance Targets: Set and monitor daily and weekly KPIs and operational targets to maintain efficiency.
3. Garment Oversight: Supervise garment itemizing, quality assessments, and finishing processes.
4. Reporting: Provide daily updates to the Laundry Manager regarding production metrics and quality standards.
5. Equipment Maintenance: Oversee the maintenance and upkeep of all laundry equipment, including washers, dryers, dry-cleaning machines, garment finishers, and ironing tools.
6. Safety Compliance: Ensure the safe operation of all machinery, adhering to workplace safety protocols.
7. Inventory Management: Monitor and manage assigned inventories and supplies to ensure availability and cost control.
8. Operational Support: Provide additional support to factory operations or other duties as required.

Requirements

• Education/Experience:
  • Diploma or equivalent experience in laundry operations (specialization in garment care and cleaning is preferred).
  • Minimum of 3 years of relevant work experience.
• Technical Skills:
  • Proficient in IT systems, including Microsoft Office and other productivity tools.
  • Hands-on knowledge in the maintenance of laundry machines and equipment is an advantage.

Key Attributes

We are looking for someone who:

• Has a customer-centric mindset with a passion for service quality and attention to detail.
• Is a resourceful and creative problem solver, capable of tackling challenges proactively.
• Possesses a strong sense of ownership, adaptability, and a commitment to continuous learning.
• Thrives in a fast-paced environment and is eager to embrace technology and data-driven solutions.

Join us and contribute to delivering top-notch laundry and drycleaning services with excellence and efficiency!

Job Highlights

Good and Friendly working environment

Immediate Hiring

Attractive Salary & Commission

Work area to your convenience

Able to work independently

Looking for passionate & enthusiasm ladies to join our team!

Job Roles:

Manicure

Pedicure

Nail treatment

Provide advice to client on nail colour, style, design before treatment and selling treatment after service ensure that customers are comfortable

Eyelash Extensions / Eyebrow Technician experience is a plus

Ensure cleanliness of working area daily

Job Requirements:

Full Time

Minimum 3 years of manicurist management experiences

Able make plan for sales strategy, push sales for all staffs

Eyelash Extensions / Eyebrow Technician experience is a plus

Plan shift schedule.

Positive attitude and willingness to learn

Provide great customer service with our clients

Able to work on weekends

Provide different nail services:

Gelish Nail

Acrylic Nail

Nail Extension

Nail Art

Remove Nail polish with care

Treatment

Make sales of service and packages

Working hours:

11am to 9pm

6days work

Working Location: Holland village

Full time employment entitle to :

-7 days Annual Leave,

Career Growth Advancement

Attractive Salary + High Commission

(Gross Salary Range from $3500 - $6000+)

The role of a general foreman is tosupervise the progress of the entireproject. They communicate withmanagement and hire or appointindividual foremen to ensure that the workmeets quality expectations and deadlines.

Job Description & Requirements

• To plan and manage project schedule
• In charge of overall project management and implemention

Requirements

• Diploma/Degree in Construction / Civil Engineering
• Min 2 years experience in Construction / Civil Engineering works
• Proficient in MS Word, Excel, Powerpoint & Autocad
• Able to communicate in Mandarin
• Possess Class 3 driving licence

Duties and Responsibilities:

1. Coordinate and supervision of structural technical aspects of construction
2. Supervise site building works
3. Liaise with Consultants, Sub-contractors
4. Handle any other ad-hoc duties and tasks assigned
5. Able to write report and necessary method statement
6. Handle any other ad-hoc duties and tasks assigned

Requirements:

1. Minimum Professional Certificate/Diploma in Civil/ Structural Engineering/Building and Construction
2. Possess BCSS and Work at Height Certification
3. Minimum 4-5 years working experience in construction
4. Experience in structural steel works or precast RC works
5. Able to work independently, proactive and self-motivated

Shift pattern: 2-2-3, rotating day/night shift, 7 to 7

Work locaion: 15 Joo Koon Circle

Job Summary:

In this role you will Supervise production processes, schedules and personnel. Responsible and accountable for adherence to procedures, proper production, quality, maintenance, safety and schedules on assigned shifts. Promote effective employee and company relations to help improve customer service and company profits.

Essential Duties and Responsibilities:

• Supervise shift personnel in the manufacture of plant products consistent with high quality and safety standards.
• Maintain close observation of orders to keep informed of manufacturing status and, when needed, initiate the necessary steps to conform to schedule.
• Promote and support site initiatives including safety programs, lean initiatives, training programs, and consistently interpret & apply all policies, practices and procedures among plant employees.
• Recommend and implement measures to motivate employees and to encourage employees to recommend ways to improve process, quality, safety and efficiency.
• Routinely evaluate employee performance and identify training needs. Coach and counsel employees for performance, attendance and behavior. Participate in the resolution of employee relations issues.
• Review and approve work time in the appropriate time keeping system. Maintain and verify accuracy of the hours each employee has worked.
• Adjust direct labor to support demand and manage available resources to ensure on time production and delivery of customer orders.
• Ensure SOPs, cGMP, OSHA and Safety regulations are followed.
• Perform routine visual inspection of work areas for unusual occurrences, safety hazards, housekeeping, work space organization and generate work orders where appropriate.
• Liaise with internal and external customers and other departments as appropriate.
• Participate in special project teams as assigned.
• Performs other duties as assigned based on business needs.
• Conforms with and abides by all laws, regulations, policies, work procedures, instruction, and all safety rules.
• Exhibits regular, reliable, punctual and predictable attendance.
• Other duties as assigned

Basic Qualifications:

• Bachelor’s degree in technical or business related field
• Minimum 8 years of experience in manufacturing with 3 years of experience in People Management
• Knowledge of computer programs and applications
• Certification in First Aid/CPR

Preferred Knowledge, Skills and Abilities:

• Ability to directly supervise employees in the manufacturing/production area
• Must have effective problem solving and interpersonal skills
• Able to exercise independent judgment with limited instruction and guidance
• Strong interpersonal skills
• Ability to establish and maintain good working relationships with all levels in the organization.
• Proficient in computer use including Microsoft Office
• Excellent written and verbal communication skills with all levels of employees.
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Support and contribute in Lean Sigma programs and activities towards delivery of the set target
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times.

Travel Requirements:

• NA

Physical and Mental Requirements:

• Manufacturing environment
• Minimal to no travel
• Overtime and being on-call is required. Occasionally required to work on different shifts.
• Regularly uses hands and fingers to operate objects, tools or controls. Frequently required to stand, talk and hear for long periods of time.
• Must occasionally lift and/or move up to 35 pounds
• Specific vision abilities may be needed by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Assisting in the recruitment and onboarding of new hires
• Ensuring compliance with safety and professional standards within a facility
• Organizing, monitoring, and prioritizing tasks to meet production goals
• Evaluating various stations of the production operation to ensure optimum efficiency
• Maintaining communication between employees and senior executives to ensure procedures and policies are well-understood
• Ensuring the flow of raw materials and other resources.
• Supervising operations within a facility to achieve higher output.

We are a dynamic company specializing in lubricants and ester products, seeking an experienced and hands-on Warehouse Supervisor to manage our warehouse operations.

Qualifications:

• Proven experience in warehouse operations or logistics.
• Certified forklift operator with strong practical skills.
• Proficiency in inventory management systems.
• Excellent organizational and leadership abilities.
• High school diploma or equivalent.

Responsibilities:

• Oversee daily warehouse activities, including receiving, storing, and dispatching goods.
• Operate forklifts to load, unload, and move inventory efficiently.
• Maintain accurate inventory records and ensure stock accuracy.
• Supervise and train warehouse staff to ensure safety and productivity.
• Ensure compliance with health and safety regulations.

Join us and play a key role in supporting our expanding global operations!

Job Description

To assist in the daily operations of the clinic inclusive but not limited to the following:

Counter duties:

- Triage, safe entry and temperature taking.

- Familiar with Patient Risk Profile Portal.

- Registration of patients, dispensing of medication and collection of payments

- Familiar with E- payment modes ( QR pay, Nets, Paynow)

- Perform COVID-19 Swabs

- Explain medical and health screen packages to patients

- Assist in booking of appointment for patients for chronic disease

- Follow-up treatment/ blood tests and vaccination

- Handling of incoming calls and enquiries.

- Assist doctors with chaperoning and conduct minor procedures

Supervisor duties:

- Administrative tasks

- Submission of claims ie.. MBS and Managed Care claims for different insurance schemes.

- Ordering of Medications, consumables

- Manage rostering of staff and doctors – include finding locum doctors.

Requirements:

• Good command of spoken and written English
• Good IT proficiency required (Computer system, Managed Care portals)
• Familiar with MBS, MHCP claim portal and TPA claims (Alliance, IHP, MHC, Parkway Shenton, Adept Health)
• Ability to speak mandarin/ malay will be an advantage.
• Minimum GCE O level and above with relevant experience in healthcare/ GP clinic setting.
• Customer service orientation with pleasant disposition.
• Experience in GP clinic is necessary. Previous experience as clinic supervisor will be an advantage.

Key attributes necessary:

• Patient Orientated and good patient service is necessary.
• Driven and willing to learn.
• Diligent
• Responsible and motivated team player.
• Reliable and Honest

** Ability to commit to 2 weekday nights + 1 Saturday morning

Basic Salary $3000 - $3500 ( depending on experience)

If interested in the above position, Kindly send CV to [email protected]

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Job Specifications (Plant Based Food Manufacturing)

· Provide expertise in equipment and production process of beverage manufacturing, including Can Filling and PET lines.

· Manage and execute production operations, processes and routines.

· Ascertain that all processes are carried out in accordance to the company's food safety policies and GMPs.

· Monitor, control and improve product quality, ensuring the products are produced within standard of quality, productivity and costs.

· Identify and resolve operational problems in a timely manner to prevent any mishandling and production delay.

· Initiates and implements process improvements and maintain production SOPs.

· Implement workplace safety and health, GMP and HACCP required for plant operation.

· Plan and organize manpower including recruit, train and onboard new employees and production workers.

· Oversee operations to ensure safety.

· Develop plans that help operations run smoothly.

· Create and manage budgets.

· Collect and review data to reduce inefficiencies and waste.

· Analyse data and create reports to present to executives regarding processes.

· Evaluate employees and give suggestions for improvement.

· Oversee work schedules to ensure coverage.

· Perform routine safety checks on equipment

Job Requirements

· Minimum Diploma in Food/Beverage Technology, Engineering, or equivalent.

· Minimum 5 years' work experience in Food manufacturing environment.

· Established Leader; Has ability to motivate a team of operators, Technicians and Supervisors.

· Strong knowledge of implementing and maintaining high GMP/HACCP standards.

· Experience in implementing workplace Safety & Environmental regulations

• Schedule preparation, pre-planning and resource forecasting to all activities relating to the project.
• Monitor and control material management on site as to ensure proper storage and unnecessary wastage.
• Foster positive communications and relationships with team members, management, vendors and clients.
• Provide for site safety and security, devise and implement site policies and procedures.
• Handle emergencies appropriately according to established procedures, prepare and file accident reports.
• Supervise and evaluate staff, complete employee reviews; keep accurate records of employee attendance and timesheets; provide positive direction to motivate quality performance, discipline personnel when necessary and appropriate.
• Guarantee all safety precautions and quality standards are met.

Job Description

· Assist with developing, implementing, and maintaining our Safety and Quality Control Plans

· Responsible for the planning & execution of the process to upkeep cleanliness and tidiness of the facilities

· Develop and implement procedures to identify, prevent and ensure no recurrence of non-conforming items.

· Work together with other job functions (inbound, inventory, outbound etc) to inspect in-process and completed work, to ensure work meets SOW and quality standards

· Maintain and organize all relevant records of inspections done.

· Creating Reports for Manager to highlight issues, detail the number of defective products being produced, and explain where improvements can be made.

· Maintaining compliance by ensuring all activities and processes align with Company Safety and Quality policy & objectives.

Requirements

· Must able to work night shift when required

· Attention to details and thoroughness in all tasks

· Must possess own transport

· Able to travel to various distribution centre if required

· At least 5 year of relevant working experience in the logistics industry preferred

Responsibilities:

· Ensure the warehouse operates at peak efficiency, by supervising and training warehouse employees and establishing, monitoring, and managing operation goals.

· Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.

· Train and manage a warehouse team to solve day-to-day operational issues.

· Oversee daily operations, while controlling and managing inventory and logistics.

· Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.

· Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.

· Assisting with deliveries where required.

Requirements:

· 2+ years warehouse management experience.

· Able to commit 5.5 Days Work Week (Mon-Sat)

· Excellent understanding of warehouse management procedures.

· Proficient knowledge of inventory and inventory controls.

· Valid Class 3 Driving License and Forklift License.

· Proficient computer skills.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Excellent problem-solving skills and leadership qualities.

· Ability to work with all levels of company staff.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Mon to Fri 8.30am - 6pm

Job scope

- Job delegation on day to day operations based on the attendance and volume or respective customers.

- Responsible to liaise with customer service department to arrange all inbound/outbound activities within deadline

- Conduct daily spot checks on documentation, warehouse operation process, warehouse surrounding.

- Perform operational training to team members

- Maintained records for all operational documents

- Managed team attendance records and verified vendor invoices

- Managed purchase requisition and system updates

- Overtime management for team members

Job requirements

- with 3 – 5 years’ experience as a warehouse supervisor under any global Logistic Service Provider

- Required to have forklift license and able to drive forklift and reach truck

- Able to speak, read and write English for drafting operational reports

- Basic PC skills and experience to handle warehouse management systems

- Experienced to handle staff members of 20 headcounts

- Required to work days and required to perform overtime as requested

- Prior experience in managing medical related products would be added advantage

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.