KCare Supervisory function:

• Ensure the smooth running of the centre operations.
• Plan and implement weekly schedules and programmes for the KCare children and ensure that programmes are delivered based on (MOE) Ministry of Education guidelines.
• Plan and manage the staff scheduling, ensure staff (including programme staff and support staff) to children ratio is maintained at all times.
• Inform and update MOE Kindergarten (MK) of all activities in a timely manner.
• Be a mentor to staff as well as a team player.
• Build strong partnerships and rapport with the following stakeholders, namely the children, parents, school personnel and the relevant authorities.
• Plan outreach programmes and excursions for the children during the school holidays.
• Conduct surveys with parents/ guardians to evaluate the services provided by the KCare Centre on a half-yearly basis.

Job Requirements of KCare Supervisor:

• At the minimum, hold a Diploma in Early Childhood Care and Education – (DECCE-T) or an ECDA recognised equivalent obtained in the English medium.
• Preferable to have leadership experience in a pre-school setting.
• Experience in KCare or MOE Kindergarten advantageous.
• Required language(s): English: Must excel in both written and verbal.
• Proficient in Microsoft Office and Goggle Workspace

Candidate should possess the following:

• Active communication skills
• Effective leadership and supervisory skills
• Able to multi-task in a vibrant school environment
• Able to manage centre's operations, budget, income and expenditure
• Able to communicate effectively and manage your team of programme and support staff
• Required Skill(s): leadership, manpower management, childcare, programme planning, lesson planning, coordination, programme execution, operation planning, strong communication skills

Position Overview

At a supervisory level, you will have the ability to run the operations and effectively supervise the junior members of the team. The role requires an individual with outgoing personality who strives to provide our guests with the highest customer service, while ensuring procedures and protocols are fully followed. Attention to detail will be crucial to ensure that our guests have an exceptional experience which will see them returning again and again.

The Role

• Leading service operations
• Up-selling products based on your extensive product knowledge
• Building and maintaining relationships with guests
• Maintaining guest satisfaction levels by being proactive in service operations
• Assuring restaurant set up is complete and walkthrough is done before shifts
• Supervising a team of captains

Talent Profile

1. Experienced in service operations in a (formal) restaurant with minimum of 2 years of experience
2. Wine knowledge or experience in wine service will be favorable considered

Description

VeganBurg is the world’s first plant-based burger joint. We are committed to serving up the new generation with incredibly delicious and amazing looking burgers made with 100% plant-based love.

Why Join Us?

•Sales Incentives & Performance Bonuses to reward your efforts.

•Yearly Salary & Merit Increments for consistent performance.

•Staff Meals & Employee Insurance to support your well-being.

•Career Development & On-the-Job Training to help you grow your skills and career.

About the Role:

As an F&B Supervisor, you will play a key role in ensuring the smooth operation of our restaurant during your shift. You’ll supervise staff, manage daily operations, and maintain high standards of customer service and food quality.

Responsibilities:

Services

•Learn and be competent in both service and kitchen staff duties.

•Serve the guests efficiently and accurately upon their special requests.

•Have a strong sense of cooperation and safety awareness and always multi-task your errands.

•Maintain consistent best-in-class service and good hygiene standards.

•Maintain good work performance and professional grooming standards.

•Monitor quality of all food and beverage items served.

•Ensure the smooth running of designated section/area.

•Perform any ad-hoc duties as required by the Branch Manager.

Kitchen

•Knowledge of preparation of food and inventory levels of the kitchen.

•Ensures all operating standards comply with company policies.

•Use hygienic practices for food safety.

•Participate in safe work practices and food handling practices.

•To be familiar with F&B environment and apply to company standards.

•Performs other duties as assigned by the superior.

Requirements

•1 to 2 year of F&B restaurant experience

•Hands-on operational experience

•Excellent communication and interpersonal skills

•Ability to thrive in fast-paced environments

•Positive and "can-do" attitude

Ready to lead, inspire, and grow with us? Join our team and make a difference every day. Apply now!

Job Responsibilities:

• Ensure that all buses under your care are supervised according to the schedule that has been planned/ scheduled
• Ticket/documents checking before the passengers on board to the bus
• Resolve any problems that arise while working at the station
• Stay in touch with any station related to your duties to coordinate daily operations.
• Make daily reports on bus services/ operations to the Operation Supervisor.
• Perform good customer service to the passengers
• Perform any other duties and queries assigned or instructed by the company

Job Requirements:

• Min “O” Level Cert
• Able to work at any locations in Singapore
• Shift work is required Morning or Afternoon
• May need to work during the weekend and public holiday

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliance
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

A construction supervisor will be involved in the supervision of contractors and other staff in the field and will oversee the construction activities that occur on the worksite. He or she will plan, oversee, and implement construction efforts at work sites and report to the construction manager.

Responsibilities and Duties

• Supervise sub-contractors by selecting and evaluating them as well as monitoring and controlling their performance
• Travel to and supervise multiple sites during the course of a day
• Accomplish project goals by defining scope and purpose of the project, determining required resources, allocating resources, establishing protocols and standards, scheduling staff, resolving design problems, evaluating deadline estimates and adjusting as needed, and implementing change orders
• Fulfill human resource needs by hiring, training, scheduling, assigning, coaching, and disciplining employees; adhering to procedures and policies; recommending compensation; and communicating job expectations
• Meet construction budget by providing capital budget and annual operating information, identifying variances, and monitoring project expenses
• Approve projects by gaining approvals from buyers and performing inspections at critical phases
• Meet operational standards by resolving problems, contributing information to strategic plans, and identifying improvements
• Maintain healthy and safe work environment by enforcing procedures and standards and complying with legal regulations
• Prevent interruptions and fines by enforcing and fulfilling codes
• DSM (Deepa Cement Mix)
• JGP (Jet Grouting)
• Dwall
• Coring Work
• SPT Work

Qualifications and Skills of Construction Supervisor

• High school diploma or GED required
• Bachelor degree preferred (in business, construction management, or engineering)
• Minimum of five years in the construction industry, with some leadership experience
• Strong leadership skills
• Excellent organization and planning skills to prioritize and balance work
• Ability to lead others in the completion of a schedule, budget guidelines, and customer requirements
• Great verbal and written communication skills
• Valid driver’s license
• Computer proficient, with experience in MS Excel, Project, and Word

Job Description:
We are seeking a proactive Sales Engineer/Sales Manager to expand our business by building and nurturing relationships with architectural firms and other stakeholders in the construction industry.

Key Responsibilities:

• Develop and maintain strong networks with architectural firms to promote company products and solutions.
• Identify new business opportunities and manage the sales process from lead generation to closing.
• Provide technical advice and tailored solutions to meet client needs.
• Collaborate with internal teams to ensure seamless project delivery.
• Achieve sales targets and drive revenue growth.

Requirements:

• Diploma/Degree in Engineering, Business, or a related field.
• Proven experience in sales within the construction industry, with a strong network in architectural firms.
• Knowledge of construction materials, systems, or solutions.
• Excellent communication, presentation, and relationship-building skills.
• Self-motivated and results-oriented.

License No: 23S1595

Registration No: R23116355

Sales Supervisor Duties & Responsibilities:

• Provide effective leadership to the sales team, guiding, motivating, and ensuring overall team success.
• Develop and implement strategic sales plans to achieve and exceed sales targets.
• Monitor individual and team performance, providing feedback and implementing improvement strategies.
• Train new team members and provide ongoing coaching to enhance sales skills and performance.
• Foster clear communication within the team, ensuring everyone is aligned with goals and objectives.
• Oversee customer relationships, address concerns, and ensure a high level of customer satisfaction.
• Generate and analyze sales reports, providing insights for decision-making and strategy refinement.
• Collaborate with cross-functional teams, marketing, and upper management to align sales strategies with overall business objectives.

Sales Supervisor Requirements:

• A bachelor’s degree in business administration, marketing, or a related field.
• Demonstrated success in a sales leadership role, showcasing effective team management and achievement of sales targets.
• In-depth knowledge of sales processes, strategies, and market dynamics to guide and support the sales team effectively.
• Strong leadership abilities, including the capacity to motivate, mentor, and lead a sales team to success.
• Excellent communication skills, both verbal and written, for effective team communication and collaboration.
• Analytical mindset to interpret sales data, assess team performance, and make informed decisions for strategy enhancement.
• Customer-centric approach with the ability to maintain positive customer relationships and address issues promptly.
• Strong problem-solving capabilities to navigate challenges and obstacles that may arise in the sales process.
• Ability to collaborate seamlessly with cross-functional teams, marketing, and upper management to align sales strategies with overall business goals.

Job Benefits:

• 5.5 days work week, 8am to 5pm
• Saturday, 8am to 12pm
• AWS and Variable Bonus

Job description:

• Supervise drivers and delivery assistants, ensuring their tasks are effectively managed and monitored.
• Address safety violations or disciplinary issues by reporting them to the Operation Manager.
• Plan, schedule, organize, and assign daily jobs while adhering to safety protocols.
• Liaise with customers to address and resolve job-related issues, including time extensions for export collections when necessary.
• Report cargo damage, traffic accidents, delivery abnormalities, or discrepancies to the Operation Manager or immediate superior.
• Investigate and document incidents/accidents promptly, submitting detailed reports (e.g., Incident Report/CAPA) to management.
• Oversee vehicle and equipment usage, ensure proper maintenance scheduling, and confirm all assets are in good condition.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

• To build and manage an operations team / department.
• To set-up production floor, equipment purchases and handle government certifications.
• To manage and oversee the production, stocks/orders, and logistics of the company.
• Responsible for coordination and control of production processes to maintain yield.
• To oversee the quality of the production and products are delivered on time with minimal material loss.
• To ensure that the quality standards of the factory are adhered to at all times and all work conforms to statutory & safety requirements.
• To maintain, upkeep and handle cleanliness of the production and warehousing floorspace.
• To address areas of non-compliance and possible solutions to prevent future recurrence.
• To manage manpower planning and shift rotations where applicable.
• To update production & operations report for submission to management including progressive status updates on production KPI, performance, workplace safety, etc.
• To ensure that all SOPs for food quality and safety to fulfil local/international certification requirements.
• Conduct thorough analysis of customer complaint/s and offer quality assessments and possible solutions to prevent future recurrence.
• Maintain ongoing communication with different stakeholders to share on emerging new ingredients/equipment, packaging and technology.

**SITE FOREMAN / PROJECT SUPERVISOR **

Employment Type: Full-Time ( NORTH ZONE )

Responsibilities:

- Conduct daily site supervision, coordination, and inspections to ensure smooth operations.

- Monitor and ensure work progress aligns with approved safety standards and timelines.

- Perform ad hoc tasks as assigned by management.

Requirements:

- Waterproofing / Electrical / Electronic / Building Maintenance

- Fresh / no experience are welcome too as OJT ( on-job-training ) will be provided

- Energetic & Willing to learn

- “ N” , “O” level “ & ITE qualification

- Class 2B / Class 3 Driving License ( Manual )

Interested candidates please submit your resume to [email protected]

Alternative, WhatsApp +65 9652 9971

Job Overview:

1.In charge of wet trade ,tiling/marble/granite management works for all projects of company .

2.Carry out daily work arrangement ,site supervision ,related safety and quality assurance for tiling/marble/granite works on site.

Responsibilities and Duties:

• Carry out daily work arrangement, ensure all works are carried out in accordance to approved specifications.

• In charge of setting out for related tiling works,

• Can draw simple setting out drawing.

• Work closely with the other subcon on project progress and ensure timely work arrangements.

• Carry out quality inspection on site and ensure quality of work to be completed on scheduled time.

• Handle all site material calculation,and make sure no waste

• Understanding marble polishing works

• Close coordination of work with both internal and external parties.

Requirements

• At least high school level or certificate above .

• Minimum 3 years experience in tiling works.

• Able to work independently and in a team.

• Follow blueprints and building plans to meet the needs of clients

• Install structures and fixtures, such as windows and molding

• Measure, cut, and shape wood, plastic, and other materials

• Construct building frameworks, including walls, floors, and doorframes

• Good at fabrication kitchen cabinet

• fully operate the production

• Able to work in a team

• Hardworking and willing to accept new ideas

• Skillful

• Knowledgeable

• Dedicated to job

• Positive mind set

• Working attitude

• Productivity

• Able to work with long hours and public holiday

Job Description & Requirements

• Monitor and identify clients and maintain client base through efficient interactions with clients and analyze any changes in clients needs.
• Coordinate with prospects to understand individual client requirement and recommend plans to ensure achievement of all objectives.
• Develop strategies and plans and recommend specific products to clients.
• Maintain frequent communication and follow-up with clients.
• Build positive and long-term client relationships for business growth
• Evaluate prospect requirements of clients and determine qualified leads through efficient networking and cold calling.
• Mange all communication and provide excellent after service support.
• Administer all clients’ queries on financial issues, manage and redirect perspectives.
• Assist in service and sales process and provide training to sales personnel.
• Analyze all information to develop strategies and ensure achievement of all financial objectives for client.
• Develop strategies to promote solutions and products that the company offers.

Requirements:

• Possesses a Diploma or Degree in any fields;
• Excellent leadership skills
• Critical thinker and problem solver
• Great communication and presentation skills
• Customer service oriented
• Good interpersonal skills

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

• Supervise formwork safety cert and BCSS cert.
• Positive personality and good team player.
• Meticulous and responsible.
• Able to multi task and work in tight schedules.
• Familiar with RC works with minimum 3 year working experience.
• Able to produce good RC products within construction budget and timeline.
• Supervise and manage direct workers.
• Plan, organize and arrange daily construction activities.
• Organize and supervise house-keeping and safety implementation.
• Control material wastage and unproductive deployment of workers.
• Report daily manpower and machinery to the Project Manager.
• Follow up and ensure environmental, safety and health policy compliance.

We are hiring a skilled and experienced Construction Manager to join our team for a challenging and rewarding role in the construction industry. The ideal candidate should have a minimum of 10 years of experience in construction, with a strong preference for experience in Land Transport Authority (LTA) Singapore’s SPPG (Standard Provision for Roadworks and Streetworks) projects.

Key Responsibilities:

• Oversee and manage construction projects from inception to completion.
• Ensure timely and quality execution of projects according to specifications, budgets, and deadlines.
• Coordinate and collaborate with the Project Office and other key stakeholders to ensure seamless communication and project alignment.
• Actively participate in project management meetings and provide regular project updates.
• Monitor and manage site activities, ensuring compliance with safety regulations and industry standards.
• Resolve any issues or challenges that arise on-site, ensuring smooth workflow.
• Manage project teams and subcontractors, providing leadership and guidance to ensure optimal performance.
• Ability to handle multiple tasks, work under pressure, and meet tight deadlines.
• Ensure proper documentation and reporting in line with company and client requirements.

Key Requirements:

• Minimum 10 years of experience in the construction industry, with a strong background in managing large-scale infrastructure projects.
• Experience in Land Transport Authority (LTA) Singapore's SPPG projects is highly preferred.
• Proven ability to work under pressure and manage long working hours, including a 6-day workweek.
• Excellent communication and coordination skills, with the ability to work effectively with project teams, clients, and other stakeholders.
• Strong problem-solving skills and the ability to make decisions in fast-paced environments.
• Ability to attend and contribute to project management meetings effectively.

Salary & Benefits:

• Salary: $4,300 to $4,600 per month, commensurate with experience.
• Opportunity to work on high-profile and impactful projects in the construction and infrastructure sector.
• Dynamic and fast-paced working environment with opportunities for career growth and development.

If you are an experienced and dedicated Construction Manager with a passion for delivering successful projects and meet the qualifications above, we would love to hear from you!

ResMed changes lives with innovative medical devices and software applications that better diagnose, treat and manage sleep apnea, chronic obstructive pulmonary disease (COPD) and other chronic diseases. ResMed is a global leader in connected care, with more than 3 million patients remotely monitored every day. Our team is committed to creating the world’s best tech-driven medical device company – improving quality of life, reducing the impact of chronic disease, and saving healthcare costs in more than 140 countries. We are seeking a key individual to drive program management within the Digital Health Technology organization supporting digital products for health providers, physicians, andpatients. If you think you have what it takes read on.

Let’s talk about the team and the role:

The Data Science and AI/ML team collaborates across the organization to identify, develop and deliver Artificial Intelligence (AI) and Machine Learning (ML) powered software solutions that improve patient outcomes, delight our partners and customers, and improve the way we do business in an “AI First” fashion. On any given day, the team could be working on building sophisticated models to delivering personalized recommendations to patients to improve their sleep, identify optimal equipment and settings using our unparalleled store of billion+ nights of sleep data, proactively identify other health risk factors, or help optimize complex, global supply chain operations. Wherever there is high value to be gained for the patient or customer (external or internal), we employ a rigorous process to develop specific ML driven solutions to realize that value quickly.

As a Technical Program Manager in an agile Medical Software Product Development environment, you will be responsible for planning, tracking, and end-to-end delivery of complex programs of work. You will work with internal technical and non-technical teams, stakeholders, external groups, suppliers and other organizations, with a focus on delivery of value to customers, both external and internal. You will have a relentless focus on the customer and use data to inform decision-making. You will be strategically focused to build durable solutions for our customers

Who you are:

• Inquisitive and curious with a desire to understand technology and how things work.
• Organizational guru to help your teams and stakeholders have complete transparency over the body of work you are supporting
• You are skilled at identifying blockers and increasing visibility of risks
• You have outstanding time management and organization skills
• You are self-aware and recognize own mistakes and effectively incorporate feedback
• You thrive in building relationships with all your stakeholders
• Proactive, curious and constantly aspiring to learn and grow, and seeking opportunities with broader scope
• You possess expertise in managing and delivering Machine Learning (ML) and Data Science projects, demonstrating a deep understanding of AI-driven solutions and their applications.

What you will do:

• You will be responsible for program planning and tracking, focusing on regular and timely delivery of value to end customers
• Work with product managers, engineering managers, program managers and other stakeholders to ensure team alignment with commitments to the businesses and sync points with other teams
• Manage risks and issues and be accountable for escalating as required, ensuring resolution to program issues, managing resource constraints, dependencies and timing challenges and syncing dependencies across teams
• Accept and manage changing priorities and address issues quickly and professionally
• Provide status reports highlighting accomplishments, plans, and issues for assigned program
• Manage software release activities and documentation, including coordination with all applicable stakeholders
• Establish and regularly review key team metrics including resourcing, and performance trends.
• Ensures stakeholder input is properly represented in the decisions regarding assigned projects or programs
• Consistently works to ensure complete transparency regarding the prioritization, content and direction of the program.
• Contribute to defining and improving delivery management processes to better support your team and stakeholders
• May be responsible for developing junior staff members through your knowledge sharing

What we are looking for:

• Bachelor’s degree in Computer Science or related discipline
• Combination of education and 7+ years of work experience will be considered
• 5+ years of Program/Project Management experience working directly with multiple agile ML ops teams
• Extensive experience with the toolset and technology specific to the GenAI projects, including but not limited to machine learning frameworks, natural language processing tools, and AI-driven analytics platforms.
• Experience working on or building MLOps platforms is highly preferred.
• Experience in implementing and managing MLOps practices to streamline machine learning workflows.
• Proficiency in using tools and technologies specific to MLOps, including automated machine learning pipelines, continuous integration, and continuous deployment (CI/CD) for machine learning models.
• Knowledge of best practices for monitoring, maintaining, and scaling machine learning models in production environments.
• Understanding of the Data Science software development lifecycle is required.
• Experience of Data Management to lead and organize short- and long-term planning of use cases within the bounds of data policy and regulation.
• Experience working in a modern cloud-based software product development environment.
• Experience managing programs in highly matrixed agile software development cultures while leading two or more teams at a time
• Experience in interfacing both with technical teams and business users spanning multiple geographies
• PSM I, CSM, PMP desired
• Excellent interpersonal, written and oral communication skills, along with outstanding time management and organization skills; adept in problem-solving, facilitating decision-making, and resolving conflict.
• This role is based in Singapore and will cover the India, Singapore & US operations region. The candidate should be flexible with timezone.
• Familiarity with agile software development tools such as Jira and Confluence preferred

Responsibilities:

1. Civil Work Management: Supervise civil work, ensuring tasks and projects are completed on time, within budget, and to quality standards.

2. Team Leadership: Lead and manage civil workers, including transporting them to work site.

3. Safety and Quality: Enforce safety protocols and quality control measures to prevent accidents and defects.

4. Contractor Management: Liaise with subcontractors, suppliers, and consultants to ensure smooth project execution.

5. Progress Reporting: Provide regular progress updates, identify potential issues, and propose solutions to management.

6. Compliance: Ensure compliance with relevant laws, regulations, and company policies.

Requirements:

1. Qualifications: Diploma or Degree in Civil Engineering or equivalent.

2. Experience: Minimum 5 years of experience in construction or civil or electrical engineering, with supervisory experience.

3. Knowledge: Familiarity with construction regulations, safety protocols, and quality control measures.

4. Skills: Strong leadership, communication, problem-solving, and analytical skills.

Working Conditions:

1. Moving around: travelling from site to site.

2. Office work: Periodic office work for reporting, planning, and meetings.

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

Report to BIM, Project Engineer / DfMA Manager.

Scope of assist in maintaining product quality within the factory.

Collaborate with the team to meet quality standards and objectives.

Maintain records of quality control activities.

Work closely with suppliers and vendors to ensure quality compliance.

Assist in quality investigations and problem-solving.

Participate in training and development opportunities to enhance you skills

Requirements:

Diploma or above in mechanical engineering or related qualification

Knowledge in both M&E services and DfMA Principles, Familiarity with QA/QC process, tools and techniques. Knowledge in Industry Standards. Knowledge in BIM is an added advantage.

Strong independence and good communication in English

Able to work 5.5 days week

Fast progression position

Progression-centric

AWS included

Variable Performance Bonus

Annual Incentive Trip

Further learning/education encouraged and sponsorships

Flexible working hours and Work from home accepted on top of physical attendance

Various Medical Benefits

Assisting Guest Services Manager in managing the hotel call centre (One Connect) daily operations, plays a pivotal role in ensuring smooth operations and exceptional customer service. Supervising and motivating the team, handling escalated customer issues and optimizing One Connect performance to meet or exceed established goals.

Responsibilities:

• Oversee all incoming calls from guests and ensure prompt, courteous and accurate responses to their inquiries, requests and concerns
• Resolve escalated issues efficiently and provide appropriate solutions to ensure guest satisfaction
• Update and conduct daily handover log and briefing to provide and elaborate latest and updated information to the team
• Ensure the team always adhere to company policies, SOPs and acted according to the company code of conducts or employee handbook
• Regularly monitor and respond to guest inquiries received through email, ensuring timely accurate responses. Prioritize urgent matters and delegate tasks within the team to ensure efficient handling of emails
• Conduct regular performance evaluations, providing constructive feedback and recognition for accomplishments
• Develop and deliver comprehensive training programs for One Connect team, focusing on customer service skills, product knowledge, communication techniques, and problem solving abilities. Ensure that the team are equipped with the necessary skills to provide exceptional service to guests
• Provide new hires with on boarding training to familiarize them with One Connect processes, systems and customer service expectations
• Offer ongoing guidance, coaching and support to the team to enhance their performance and identify opportunities for improvement
• Monitor and analyse call centre metrics, such as call volume, average handling time, response time and abandoned rate. Identify trends, implement process improvements and develop strategies to optimize team performance and exceed service level goals
• Fully aware with the Emergency Procedures and One Connect contingency plan in the event of any system down
• Liaise with various hotel areas and departments, including Front Desk, Guest Relations, Concierge & Bell, Reservation, Housekeeping, Food & Beverage, Sales & Catering and others to maintain and to ensure seamless communication and coordination of guests requests and concerns
• To assist with any other duties that may be assigned from time to time by the management

Requirement:

• possess minimum ‘N’ level certification
• Minimum of 2 years of experience in a Call Centre environment, preferably in the hospitality industry
• Previous experience in a leadership or supervisory role within a Call Centre setting
• Able to work rotating shifts including night shift, weekends and/or public holidays
• Experience in handling escalated calls and resolving customer issues effectively
• Familiarity with Call Centre metrics and performance management
• Excellent verbal and written communication skills, with the ability to convey information clearly and concisely
• Strong customer service orientation, with the ability to handle challenging situations with empathy and professionalism
• Excellent organizational and multitasking abilities with attention to details
• Able to work under stress and fast paced environment

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

• Plan and execute construction projects, including budgeting, scheduling, and resource management.
• Collaborate with architects, contractors, and consultants to ensure project alignment with design specifications.
• Supervise on-site activities to ensure adherence to safety, quality, and compliance standards.
• Resolve technical and operational challenges during project execution.
• Prepare and present progress reports to stakeholders.
• Ensure compliance with Singapore's building codes, safety regulations, and environmental standards.
• Coordinate with relevant parties to manage progress of the project to make sure that the schedule is kept.
• Lead team to manage project operations, schedule, and specifications.
• Manage operational cost to keep cost within the budget.
• Manage site document filing and record keeping in accordance with International Organisation for Standardisation (ISO) standards.
• Manage subcontractors’ activities to ensure compliance of contract requirements.
• Monitor compliance of work with the workplace safety and health regulations.
• Monitor quality of project delivery to make sure they meet project requirements and regulations.
• Oversee the project team and subcontractors in delivery of project to meet completion date.
• Provides leadership to the project management and construction team.
• Supervise daily site activities.