• Conduct technical reviews to ensure compliance with project requirements.
• Coordinate activities with subcontractors in accordance of project schedules and contract requirements.
• Manage budget and expenditure of the project to ensure adherence to budgetary guidelines.
• Manage resources required on site.
• Manage workplace safety in accordance to safety and health regulations.
• Monitor quality of construction to ensure compliance with building control regulations.
• Monitor the progress of construction to ensure it adheres to the project timeline.
• Negotiate with relevant parties to ensure projects are completed on time and within budget.
• Plan work schedules to ensure project plans are carried out as planned.
• Prepare reports to track the progress and cost of the project.
• Prepare tenders and contract bids.
• Supervise site labour force to ensure project operations comply with standards and regulations.

• Supervise and coordinate the activities of staff members, including bartenders, waiters, hosts, and security personnel.
• Provide guidance, training, and support to ensure staff members are knowledgeable about products, services, and venue policies.
• Monitor staff performance, provide feedback, and address any issues or concerns.
• Foster a positive and welcoming atmosphere, promoting a high level of customer satisfaction and loyalty.
• Oversee the daily operations of the venue, including opening and closing procedures, cash handling, and inventory management.
• Maintain a safe and secure environment, adhering to all relevant laws, regulations, and venue policies.
• Coordinate with other departments, such as marketing and events, to ensure successful events and promotions.
• Excellent leadership and communication skills.
• Ability to work in a fast-paced environment and think on your feet.
• Strong problem-solving and conflict resolution skills.
• Willing to work late and public holidays

1. Need to do translation work on the job
2. Participate in project bidding
3. Cooperate with cost management during construction
4. Collect and sort out materials related to project pre-settlement
5. Review the design drawings, grasp the progress of the construction site, and find problems.
6. Make reasonable arrangements for team work.

58 RECRUITMENT PTE. LTD. 19C9772 67026282

Civil engineers are responsible for designing, building, supervising, operating, and maintaining large construction projects and systems, such as roads, airports, buildings, tunnels, bridges, community water supply and drainage systems, and dams.

Their job descriptions involve managing repairs, maintenance, and replacement of both private and public infrastructure.

He/she analyzes data such as survey reports, long range plans, and maps to be able to plan projects effectively.

When planning for each stage of a project and its risk analysis, the role of the civil engineer will entail consideration for cost of construction, possible hazards to the environment, government regulations, and other necessary factors.

He/she will ensure that projects adhere to the various regulations, as well as gather and submit permit applications to the relevant government agencies, including the local, state, and federal governments.

Responsibilities of civil engineers also cover coordinating soil testing process to be sure that the soil is right for the structure to be put on it, and that the foundation has the needed strength to hold the structure.

His/her duties also include testing asphalt, concrete, steel, and other building materials to be applied in a project to be certain they comply with standard and specifications.

He/she also determines the economic feasibility of a project by working out its estimated cost of production, including the cost of equipment, materials, and labor.

The work description of a civil engineer also involves application of design software in planning and designing hydraulic and transportation systems, and structures following established government and industry standards.

F&B Supervisor is responsible for managing the day-to-day operations of the food and beverage service area, ensuring that both customer satisfaction and operational efficiency are maintained at a high standard

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Restaurant Supervisor Job Description

We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.

To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.

Restaurant Supervisor Responsibilities:

• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanit are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring the restaurant’s cash flow and settling outstanding bills.rant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

RESTAURANT CLOSES AT 2 AM IN THE MONING.

The restaurant supervisor must ensure that the restaurant is neat and presentable, as the restaurant's appearance directly influences customer perception of the establishment's quality. A restaurant head captain ensures that all centerpieces are on the tables properly and that linens, silverware and glasses are clean.

Restaurant captains often have a managerial role. It is their job to ensure all hosts and waiters are adequately trained, informed of the restaurant's policies and knowledgeable about menu items and daily specials.

Job Responsibilities:

· Help achieve financial targets.

· Lead the team during shifts and ensure we maintain our service standards.

· Hand out menus, answer questions, and offer recommendations.

· Set tables and keep the restaurant clean.

· Serve food and drinks.

· Follow guidance from managers.

· Help with cleaning tasks.

· Perform other duties assigned by management.

Requirements:

· Ability to work effectively in a fast-paced, high-stress environment.

· Proven problem-solving skills.

· Strong leadership abilities, including the capacity to build relationships and manage staff at all levels.

· relevant qualification and experience.

· Able to work weekend and public holiday.

· Able to work NIGHT-SHIFT

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

COMPETENCIES: • Good communication skills • Good organizational skills • Able to supervise staff • Honest and reliable • Use own initiative and be proactive GENERAL RESPONSIBILITIES: • Liaise with the Manager on a daily basis regarding current tasks, and assist in the planning of future tasks. • Ensure all assigned duties are carried out, and that resources are efficiently utilized. • Ensure that the school’s policies and procedures are adhered to by staff. • Act as a communication conduit between management and staff. • Maintain and control use of stock, equipment & consumables. • Timeously request purchase of consumables, equipment and materials. • Assist the Manager to maintain the asset register. • Monitor and report absenteeism to the Manager. • Actively promote Health and Safety, and report any breach directly to the Manager. • Ensure that all staff wear all appropriate PPE.

Job Description:

To implement maximum standards of food, service and accommodation to all customers. To assist in training and development of all floor staff. To work very closely with the management team to ensure smooth running of the restaurant.

Requirements:

1. To ensure highest levels of service to all customers at DOMO.

2. To obtain and account for the settlement of all sales.

3. To handle voiding, correcting and changing of bills in accordance with the prescribed procedures.

4. To have a thorough knowledge and understanding of all items listed on the menus, daily specials and wines. To liase with the head Chef regularly to ensure that all food information is up to date.

5. To ensure that all waiting staff are properly informed about menu items.

6. To account for all bills – those used during the shift and those voided.

7. To identify and correct any errors.

8. To balance the day’s transactions to computer print-outs at the end of the shift.

9. To ensure that DOMO is managed efficiently according to the established concept statements.

10. To be hands on and present in all levels of the operation during service.

11. To assign responsibilities to the floor team and to check their performance periodically.

12. To conduct weekly inventory checks on all operating equipment and supplies.

13. To control the requisitioning, storage and careful use of all operating equipment and supplies.

14. To conduct or oversee daily pre-shift briefings to employees on preparation, service, menu, grooming and customer requirements.

15. To liase with the kitchen and reception on daily operations and quality control.

16. To establish and maintain good customer relations.

17. To ensure that all employees report for duty punctually and wearing the correct uniform.

18. To assist in the building of an efficient and cohesive team of staff by taking an active interest in their welfare, safety and development.

19. To carry out any other reasonable duties and responsibilities as assigned.

20. To always work as a team player and be prepared to be flexible in order to ensure that operations are always as efficient and profitable as possible.

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations,

·Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to enResponsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliance
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 5 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

·Must be able to work extra hours if neededsure food health and safety compliance
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 5 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

• Oversee efficiency of operational processes
• Participate in strategic planning and goal-setting for the business
• Analyse business requirements and customer needs
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support
• Ensure compliance with company policies and regulation
• Hands-on experience implementing operational processes
• Excellent project management skills
• Knowledge of operational principles and policies
• Organizational skills and attention to detail
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Excellent leadership and decision-making skills.
• willing to work OT on weekends and public holidays
• Able to work night shift and split shift
• Oversee efficiency of operational processes
• Participate in strategic planning and goal-setting for the business
• Analyse business requirements and customer needs
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support
• Ensure compliance with company policies and regulation
• Hands-on experience implementing operational processes
• Excellent project management skills
• Knowledge of operational principles and policies
• Organizational skills and attention to detail
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Excellent leadership and decision-making skills.
• willing to work OT on weekends and public holidays
• Able to work night shift and split shift
• Must be able to work extra hours or weekend if needed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Job Description:

• Oversee efficiency of operational processes
• Participate in strategic planning and goal-setting for various business functions
• Analyze business requirements and customer needs
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation
• Able to work on weekend and public holiday

Requirements

• Previous experience as an operations supervisor or similar role
• Hands-on experience implementing operational processes
• Excellent project management skills
• Knowledge of operational principles and policies
• Organisational skills and attention to detail
• Team leadership

We are seeking a highly organized and experienced Project Manager to join our team and oversee the implementation of digital infrastructure projects. In this role, you will be responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. Your duties will include coordinating efforts across various teams, ensuring resources are allocated efficiently, and managing stakeholder expectations.

Be Part of Our Success

• Develop comprehensive project plans, schedules, budget estimates, resource allocation, and risk management strategies for infrastructure projects.
• Collaborate and Coordinate with stakeholders to identify and establish projects goals and objectives.
• Ensure project requirements and deliverables are clearly defined, documented, and communicated to all stakeholders.
• Monitor project progress, identify deviations from plans and recommend timely corrective actions to keep projects on track.
• Manage on-site project/construction activities to ensure compliance with design specifications, safety standards, and quality requirements.
• Ensure all project activities comply with environmental regulations and industry standards.
• Supervise and coordinate the work of project crews, subcontractors, and other project team members.
• Provide guidance, training, and support to team members to enhance their performance and productivity.
• Monitor project expenditures and manage project budgets to avoid cost overruns.
• Identify and implement cost-saving measures without compromising quality or safety.
• Implement and enforce quality control measures to ensure high standards of workmanship and materials.
• Conduct regular quality audits and inspections to identify and rectify any defects or deficiencies.
• Ensure all project deliverables meet or exceed client expectations.
• Develop and enforce site-specific safety plans, ensuring compliance with health and safety regulations.
• Conduct regular safety meetings and training sessions for project personnel.
• Investigate and report any accidents or incidents, implementing corrective actions to prevent future occurrences.
• Coordinate with regulatory agencies, local authorities, and other stakeholders as necessary.
• Manage project risks and issues and take appropriate and timely risk mitigation measures.
• Maintain accurate and up-to-date project documentation, including contracts, change orders, schedules, and correspondence.
• Provide status reports to management and stakeholders on a regular basis.

Qualities We Value

• Knowledge in Civil or Architecture Engineering or related field
• Specialist Diploma in Construction Productivity (SDCP) certificate required.
• Basic Concept in Construction Productivity Enhancement (BCCPE) certificate required.
• At least 5 years of relevant experience in the civil construction industries
• Safety related certificate such as supervisor safety, risk management, is preferred.
• Strong knowledge of construction methodologies, building codes and safety regulations
• Possess good communication and interpersonal / management skills.
• Strong analytical skills
• Able to start work immediate or within short notice.
• Singaporean only
• Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Summary

Responsible for maintaining the cleanliness of public areas and guests rooms/ suites, leaving a positive impact on the guest experience through the active supervision of room attendants. He/she is responsible for the daily housekeeping operations, ensures sufficient supplies and maintains cleaning standards of all areas.

Job Responsibilities

• Responsible for cleanliness, orderliness and appearance of the hotel to maintain an immaculate and luxurious state according to the Hotel Brand Standards.
• Conduct daily operations briefing for all Housekeeping Attendants.
• Planning and scheduling of rooms to be cleaned.
• Ensure that rooms are made as per company brand standards .
• Ensure that the turnaround of the “House Status” is timely.
• Conducts room checks on cleanliness before room is released for new arrivals.
• Inspect VIP rooms to ensure that they are aligned with the desired standards.
• Conduct random inspection on guest rooms and public areas to ensure that they are clean, presentable and maintained according to company brand standards.
• Maintain par stock of guest supplies, cleaning supplies, linen and uniform; and conduct periodic inventory checks.
• Ensure that all team members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals as well as lifting techniques and other potentially hazardous parts of their daily work.
• Analyse and respond to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.
• Supports team during high house with room making when required.
• Able to support Housekeeping Coordinator from time to time.
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.
• Assist in safety and emergency training for all employees.
• Perform other duties as directed by the management.

Qualifications / Requirements

· At least 2 years’ experience in a similar role

· Has a sharp eye for detail leading to excellence.

· High level of flexibility and adaptability.

· Able to work well under pressure and in a fast-paced environment.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

SCOPE

Reporting to the Executive Housekeeper, the Housekeeping Supervisor is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness. He/She will assist with the allocation of task and special assignment to the housekeeping team and will check and inspect guest rooms and the turnover of spaces to ensure guest satisfaction.

OVERALL OBJECTIVES

• Allocate and direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.
• Attend daily briefings and take note of VIP arrivals and the special attention items for the guests.
• Conduct briefings with the room attendants and ensure they execute the special requests.
• Check vacant, clean rooms on the report and report any discrepancies both to housekeeping for assignment and to the hotel duty manager for investigation.
• Conduct monthly training sessions with existing employees in order to meet the identified training needs.
• Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.
• Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools.
• To ensure sufficient linen and guest supplies for room attendant use on his/her assigned floors.

REQUIREMENTS

• Positive, friendly, professional and confident, with good interpersonal skills.
• Minimum 2 years of relevant working experience in hospitality industry.
• Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling
• Able to perform shift work.

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

*Must be able to work night shift or split shift
*Must be able to work extra hours or weekend if needed

Banquet Supervisor

SCOPE

To supervise the successful organization, preparation and execution of any type of banquet event and assist the Banquet Manager to successfully handle all events.

Give full support that ensures the Banquet Service Department is running as a successful and independent profit centre, ensuring that all functions are successfully executed ensuring maximum guest satisfaction through planning, organizing, controlling the respective Administration and Operation.

OVERALL OBJECTIVES

The job of Banquet Supervisor is executed satisfactorily when:

· All rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.

· The service team is well managed, having delegated the appropriate tasks to the team members.

· The sales are driven to the outlet’s full potential and that budget is adhered to.

· High quality of product and service is maintained in the outlet.

· The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.

• Possess good command of English

• Minimum 2 years’ experience in a similar capacity.

• Diploma in Hospitality or F&B Service

• Positive attitude and team player with ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.

• Ability to establish and retain effective working relationships with hotel staff and clients/vendors.

• Familiar with HACCP requirements

• Knowledge of Health and Safety rules and procedures

• Safety

1. Follow the workplace safety and health system, safe work procedures, or safety rules implemented at the workplace.
2. Do not engage in unsafe or negligent acts that may endanger yourself or others working around you.
3. Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

• Led the team of laundry operators to complete each daily job responsibility. Ensure proper laundry process by the staff working in the following sections:

1. Checker section - Ensure the correct laundry physical checks and tagging on laundry items before washing.
2. Sorter section - to ensure the correct laundry sorting of white vs. color, towel vs. sheet, and uniforms.
3. Washer section - to ensure the correct sorting, loading weight, and washing / dry cleaning program is carried out according to the Laundry Care Label.
4. Dryer section - Ensure the correct drying temperature and time are set according to the Laundry Care Label.
5. Presser section - to ensure the correct setting temperature for machines, the types of materials, and the Laundry Care Label. Reject stained items and send them for the rewash process.
6. Towel section - to ensure the correct fold design and pack quantity according to customers’ requirements. Reject the stained item and send it for the rewash process.
7. Flatwork section - to ensure the correct speed setting selection for machines and pack quantity according to customers’ requirements. Reject stained items and send them for the rewash process.
8. Packer section - to ensure the correct laundry items and quantity are packed according to customers’ requirements.
9. Driver section - to ensure the laundry items are collected and delivered timely.

• Take full ownership of Operation Administration and upkeep of the operation record.

1. Oversee the planning of the monthly Operations duty rooster.
2. Approve annual leave application from the direct reporting employee.
3. Coordinate with Operations Manager/Laundry Manager on training new operation staff.
4. Coordinate with Operations Manager/Laundry Manager on coaching and counseling operation staff who failed to comply with company HR policies or Operation protocol.
5. Record operation events and challenges in the Daily Operation book and follow up to resolve any reported incident.
6. Record laundry incidents such as Laundry Damage claims and Lost & Found Items.

• Take full ownership of Operation maintenance and upkeep of all laundry equipment.

1. Ensure the operation staff performs daily housekeeping on the laundry machinery/equipment area.
2. Coordinate with Operations Manager and Engineering team to execute routine maintenance of machinery/equipment.
3. Coordinate with the Operations Manager and Engineering team to complete outstanding repairs of machinery/equipment.

• Operation contractual commitments.

1. Liaise with customers on Express laundry and ensure items are returned on time.
2. Attend to customers’ inventory, customers’ rewash items, and customers’ missing and damaged items.

At least 1 year of working experience in the related field or operations environment.