Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

.Responsible for assisting Project Manager to plan, manage and ensure smooth implementation and monitor of projects assigned from inception to completion on time and of desired quality.

· To coordinate with clients, sub-contractors and workers on all project aspects to ensure smooth and complete on time.

· To report the progress and quality of the overall project.

· Ensure that all Safety compliances and processes are adhered to by all workers.

For interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected]

Thank you for your application but we regret that only shortlisted candidates will be notified.

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

* Oversees and participates in repairs and improvements to facilities as needed.

* Supervises carpenters to ensure safety and quality in the performance of assigned tasks.

* Estimate and purchase tools, materials, equipment and supplies as necessary to perform assigned duties and tasks.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

• Supervise cleaning team leaders and team members
• Implementation of the processes and procedures
• Coordinate the cleaning team shift plan. Delegate tasks according to capability of staff and monitor results/outcome and give feedback.
• Escalate issues concerning changes in the cleaning team’s operations, procedures, or actions that may cause business interruption.
• Able to use communication skills to avoid/resolve conflicts, shows empathy and diplomacy, communicates proactively. Monitor and review the morale level of the cleaning team.
• Report and investigate any cleaning related or unusual incidents promptly and seek advice from the Facility Manager.
• Assist in the evaluation and assessment of the performance of service providers
• Check and ensure all cleaning equipment are always in functional and good condition. Report to the Facilities if any equipment needs to be serviced or repaired.
• Maintain safe and clean working environment
• Conduct routine safety inspections
• Ensure service providers engaged comply with the safety regulations, e.g. landscaping and pest control
• Arrange and give sufficient health and safety related trainings and guidance to the cleaning team
• Liaise with authorities as and when necessary, e.g. NEA
• Stock-take and inventory management of supplies and equipment, wirings, accessories, supplies to avoid any shortages
• Ensure proper documentation and records are maintained including but not limited to service/breakdown log, occurrence and incident reports and staff training records and instruction logs.

Requirements

• Nitec education and above with at least 2 years' relevant experience
• Prior experience in administration role
• Proficient in Microsoft Office applications
• Service oriented attitude and possess good communication skills
• Good team player
• 44 per week (5 days' work week Mon - Fri), near Hillview MRT Station

HR Affiliates; EA No: 10C3060; ROC No: 53164100K

The Palawan @ Sentosa

We are looking for Bar Supervisor to join our team!

As the Bar Supervisor we rely on you to:

• Ability to create and innovate mixed beverages
• Supervise a team of bartenders
• Ability to sell or influence others for up selling and suggestive selling
• Demonstrate a thorough knowledge of food and beverage products, menus and promotions
• Ensure that the assigned bar area is fully equipped with tools and products
• Consistently looking to increase satisfaction levels for guests
• Maintain Food Hygiene and Safety Standards

We are looking for someone who:

• Has a passion for Beverage Operations
• Demonstrate good knowledge of bar beverages
• Has strong interpersonal, communication skills
• Believes in teamwork
• Enjoys delivering high quality guest service with a welcoming manner
• Preferably has experience working in either a restaurant or a bar environment
• A self-starter and a team player
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

Inventory and warehouse

1. Monitors and report current inventory levels everyday, investigate and report any discrepancies in inventory records to office if actual store inventory do not tally with computerized records.

2. Inform to office to place order when inventory levels are low

3. Ensures that warehouse is clean and well organized

4. Prepare and load goods to lorry for delivery everyday

5. Receive and unload goods from suppliers (container load)

6. Do quality check for goods receive, reject those defective goods

7. Arrange and organize the goods to warehouse

8. Moves and restructures organization of goods in warehouse to make space for new inventory.

9. Assists in cleaning and organizing the store upon closing.

10. Housekeeping

Standby Driver

1. Delivering Goods (estimated 15 to 25 locations per day)

2. Familiar with Singapore road

3. Ensure goods delivered to customers are in their original good condition

4. Take care of the vehicle - weekly checking and washing

5. Efficient and accurate

6. Service and maintainence of vehicles

7. Loading and unloading of goods

8. Daily route planning

Production

1. Learn to operate the manufacturing machines

2. Clean the machines after use at end of everyday

3. Complete production orders

4. Operation and maintenance of rewinding, slitting machinery

5. Prepare production report everyday

Rules & Responsibilities

We are seeking a dynamic FIELD SUPERVISOR ( MA KET RESEARCH) with strong leadership abilities to join our team. We are a company with a commitment to innovation and excellence. If you're a creative and strategic marketer with a passion for driving results and the ability to inspire and lead a team, we want to hear from you. Candidates are required to be experienced in marketing for the Construction Sector with good existing network and contacts.

Job Description:

* Strong marketing & presentation preparations skillets.

* Build strong client relationships to maintain old business and acquire new customers in local market

* Maintain regular communication with clients to ensure that all of their needs are understood and addressed.

* Collaborate with various internal departments and consultants to ensure that they fulfill

Customers requests and focus on improving the customers’ experience.

* Resolve complaints and keep track of all processes that pertain to the client’s desires.

*Build and strengthen the relationship with consultants, contractors and developers.

* Collect and analyze data concerning consumer behavior to understand changing needs.

* Prepare quotations, tender compliances and marketing proposals.

* Other ad-hoc duties as assigned.

Compulsory Job Responsibility & Requirements:

1) Master's degree in marketing, Sociology, business, or related field.

2) Mandatory working day Monday to Saturday 9am to 9pm (3 hours over time)

3) At least 4 years related experience in Singapore building construction marketing site

.4) Must be work on weekends or public holidays for essential job

5) Someone willing to take hardship job

6) Knowledge of our industry and target audience is a plus.

7) Creative thinking and problem-solving abilities.

8) Proven experience in marketing roles, including leadership or marketing operations manager.

9) Budget planning and management skills.

10) Strong strategic thinking, communication, and leadership skil

11) Proficiency in digital marketing channels and tools

12) Excellent organizational skills and attention to detail. 13) Able to build and maintain good rapport with all internal and external stake holders including clients, consultants, contractors, developers and team members.

14) Experience and equipped with strong international contact bases e.g. Developers, Consultants, Contractors.

15) Excellent negotiation, communication and presentation skills.

See how you compare with other applican

Jobscope:

• Assist and support engineer in handling and monitoring the progress of project
• To carried out site work in accordance to construction programme
• Ensure smooth progress of site works

Requirements:

• Min 2 years experience in construction supervision

Production Supervisor/ Manufacturing/ Mold/ Team Lead/ Engineer

Job Highlights

• Night Shift: Mon - Fri 11pm - 7am
• Permanent Position / MNC
• Location: Near Woodlands MRT
• Shift allowances, OT, AWS , Annual Leave, Medical & Dental Benefit

Our client is a global advanced precision engineering & manufacturing solutions provider.

Responsibilities:

• To assist the production Manager in leading a group of leaders, Technician, Material Handler, and operators to manage production activities to achieve daily output and quality.
• Work closely with superior to implement Production Work Order/planning.
• Ensure quality parts are produced accordingly to customer requirements.
• Ensure plan is executed accordingly and inform superior if plan is changed.
• Notify superior of inferior product quality and provide support to resolve quality issues.
• Assist to provide solutions and improvements for quality-related issues.
• Setup Mold, start up for production according to procedures.
• Ensure setting of Mold according to Moulding Data Sheet and correct cycle time
• Ensure all Work Order are closed according to Production Planning
• Provide training to upgrade staffs' skills and knowledge.
• Work closely with relevant departments to resolve quality, processes, tooling issues.

Requirements:

• Diploma or NTC2 in any Engineering-related discipline, possess good leadership, self-motivated, preferably Mechanical Engineering.
• Basic Injection moulding knowledge
• 3 years’ experience/knowledge in Manufacturing industry.
• Knowledge in ISO9001, ISO13485, is added advantage
• Basic computer knowledge i.e. MS -Excel skill is needed

Interested candidates, please e-mail resume in Word document (indicating your current salary and expected salary) to:

Joey

Recruitment Manager

Right Recruit Pte. Ltd.

10 Anson Road, #33-03, International Plaza, Singapore 079903

EA Licence No: 23C1743 | EA Reg No: R1103523

www.rightrecruit.com.sg

Job Description & Requirements

• Monitor and identify clients and maintain client base through efficient interactions with clients and analyze any changes in clients needs.
• Coordinate with prospects to understand individual client requirement and recommend plans to ensure achievement of all objectives.
• Develop strategies and plans and recommend specific products to clients.
• Maintain frequent communication and follow-up with clients.
• Build positive and long-term client relationships for business growth
• Evaluate prospect requirements of clients and determine qualified leads through efficient networking and cold calling.
• Mange all communication and provide excellent after service support.
• Administer all clients’ queries on financial issues, manage and redirect perspectives.
• Assist in service and sales process and provide training to sales personnel.
• Analyze all information to develop strategies and ensure achievement of all financial objectives for client.
• Develop strategies to promote solutions and products that the company offers.

Requirements:

• Possesses a Diploma or Degree in any fields;
• Excellent leadership skills
• Critical thinker and problem solver
• Great communication and presentation skills
• Customer service oriented
• Good interpersonal skills

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

• Supervise formwork safety cert and BCSS cert.
• Positive personality and good team player.
• Meticulous and responsible.
• Able to multi task and work in tight schedules.
• Familiar with RC works with minimum 3 year working experience.
• Able to produce good RC products within construction budget and timeline.
• Supervise and manage direct workers.
• Plan, organize and arrange daily construction activities.
• Organize and supervise house-keeping and safety implementation.
• Control material wastage and unproductive deployment of workers.
• Report daily manpower and machinery to the Project Manager.
• Follow up and ensure environmental, safety and health policy compliance.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

Members of Marina Bay Sands Butler Services Team offer contemporary ultra-luxurious butler service with a strong commitment to create unforgettable memories for our very important guests within the Marina Bay Sands.

The new hire will be expertly trained to carry out tasks to highest standards in a dynamic environment to become a one-stop service for the VIP guests within the Hotel. The new hire will learn how to anticipate guests’ needs, acquire an attention to detail, to personalize interactions and applying creativity to craft unforgettable experiences for our guests. The main duties of the Butler include but are not limited to preparing VIP suites and rooms for arrival, be available for in-stay and departure arrangements as well as execute tasks typically carried out by departments such as Front Office, Concierge, In-room Dining, Housekeeping and Customer Service.

Members of the Butler Services team perform their duties with utmost integrity and purpose to delight our VIP guests and create unforgettable memories in ultra-luxurious settings.

JOB SCOPE

1. Supervise Day to Day OperationsAssist to carry out all business operational activities including customer experience, legal and safety matters, adequate manpower coverage, sufficient supplies, functional equipment and first to know of all the up-to-date information for a seamless operation.
   Engage the Team Members to ensure their high competency and commitment to perform their specific job roles.
   Resolve issues pertaining to guest’s negative feedback and manages the complaint efficiently to maximize guest satisfaction.
   Collaborate closely with all internal team and relevant departments to ensure seamless guest experience.
   Assist in monitoring to ensure adherence to organizational operating procedures and service standards are met.
   Assist the execution of enhancement projects and new processes and follow-through with detailed evaluation.
   Supervise the manning to ensure that operation is covered with sufficient manning.
   Conduct regular audits and inspections with detailed report to relevant department.
   
2. Lead Service and Operational Excellence
3. Conduct service audit to ensure Service Quality Standards are met.
4. Innovate new ideas to enhance guest experience and revenue generation.
5. Manage guests experience consistently according to OneMBS purpose, vision, and mission.
6. Be directly involved in any service enhancement or review of service measurement index such as Net Promoter Score (NPS), this includes the action plan and follow through to improve the score.
7. Respond, resolve, and review guest comments, requests, and complaints in a timely and professional manner.
8. Supervise Operational Risk Adverseness
9. Supervise Marina Bay Sands Workplace Safety and Health Policy practices.
10. Ensure that all TMs are complying to all MBS policies and guidelines.
11. Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.
12. Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department.
13. Supervise emergency situations.
14. Achieve Employee Engagement
15. Be the mentor to guide TM on their career and personal goals.
16. Establish learning and development plans and opportunities to enhance TM work performance.
17. Ensure that all TMs including self are well groomed as per company standard.
18. Hold regular meetings such as daily briefing to communicate departmental updates and review of operational standards.
19. Create a pleasant working environment that inspires the team and cultivate OneMBS culture.
20. Assist Documentation, Financial and report management
21. Attend scheduled departmental meetings as required.
22. Prepare scheduled reports as stipulated by management.
23. Manage cost control to keep departmental operating expenses within budget includes forecasting to better facilitate manpower and costing allocations.
24. Review systems and processes for workflow and productivity improvement.
25. Lead in supporting Sands Cares and Sustainability programmes.
26. Perform any other duties and responsibilities as and when assigned by Management.

JOB REQUIREMENTS

Education

• Minimum GCE O Level.
• Diploma or bachelor’s degree in hospitality management from a recognized institution is an advantage.

Required Experience

• Minimum 1 year experience in the same or similar capacity.
• Be ready to work on weekend, public holiday, and every shift, including night shift.

Competencies

• Proficient in the use of Property Management System.
• Capable to use Microsoft Office applications and presentation skills.
• Proven leadership skills and ability to operate independently.
• Having a good command of spoken and written English, and any additional language is an advantage.
• Pays attention to details and have strong customer service skills.
• Mature, meticulous, resourceful, organized, and able to work independently.
• A team player and takes initiative to assist other Team Members when required.
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be ready to work every day and every shift.
• Good guest relation and problem-solving skills.
• Good planning and execution skills.

JOB SCOPE

Overview

To ensure specific rooms are ready and inspected for on day’s VIP and groups’ arrival by stipulated time and investigates complaints regarding housekeeping service and equipment and taking corrective action for service recovery.

Job Responsibilities

• Assign Team Members with duties and inspect work for conformance to prescribe standards of cleanliness.
• Supervise, train, support and monitor Team Members.
• Conduct on the job and in-service trainings and explain policies, work procedures and to demonstrate use and maintenance of equipment.
• Evaluate records to forecast department’s manpower requirements.
• Advise manager and front office Team Members on rooms’ status.
• Screen job applicants, hire new employees and recommend promotions, transfers, and dismissals.
• Coach and counsel Team Members on work performance.
• Ensure clear and effective communication between housekeeping and other departments.
• Report all work orders to facilities for rectifications.
• Approach all encounters with guests and Team Members in a friendly, service-oriented manner.
• Comply at all times with the hotel standards and regulations to encourage safe and efficient hotel operations.

JOB REQUIREMENTS

• Minimum Diploma in education.
• Minimum 1 year experience in housekeeping.
• Ability to communicate verbally and written effectively; convey information to team members and liaise with stakeholders on their needs and requirements.
• Strong leadership skills to teach and manage Team Members.
• Ability to work both independently and in a Team.
• Ability to obtain and supervise the use of equipment and materials needed.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Key Responsibilities

1. Trucking and Stuffing Schedule Coordination:

• Coordinate with third-party service providers to plan and execute trucking and container stuffing schedules.

2. Daily Tanker Delivery Planning:

• Plan and arrange daily tanker deliveries efficiently. Stock Movement Management:
• Perform daily stock movement counts for Malaysia and Thailand sugar inventories.

3. Equipment Maintenance Reporting:

• Report all malfunctions and failures of forklifts, machinery, and instruments in the department to the Senior Supervisor and Engineering Department technicians promptly.

4. Goods and Material Handling:

• Oversee the receiving of finished goods and packaging materials from suppliers and ensure their issuance to production as required.

5. Records Management:

• Ensure all daily records, including receiving and issuing reports prepared by storekeepers, are accurate and up to date.

6. Warehouse Management System (WMS) Operations:

• Take overall responsibility for daily WMS operations and ensure smooth functioning.

7. Inventory Rotation Compliance:

• Ensure all goods are handled on a FIFO (First-In-First-Out) or FEFO (First-Expired-First-Out) basis.

8. Logistics KPI Monitoring:

• Monitor and assist the logistics team in achieving key performance indicators (KPIs).

9. Stakeholder Liaison:

• Liaise effectively with customers, suppliers, and transport companies as required.

10. Ad-hoc Tasks:

• Perform additional tasks as assigned by the Manager.

Requirements

1) Diploma or Degree holder with a minimum of 5 years of experience in warehouse operations or a related field. Good leadership ability

2) Demonstrates strong leadership abilities to guide and manage teams effectively. Able to analyze and resolve potential problems

3) A result-oriented individual with a proactive approach, responsibility, and initiative in handling tasks.

4) Capable of analyzing situations and resolving potential problems efficiently.

5) Must be PC literate with proficiency in relevant software and tools.

6) Extensive background and hands-on experience in Warehouse Management System (WMS) operations.

• Ensuring teams work together to deliver quality work to strict deadlines.
• Monitoring construction processes, and providing training and team building sessions are required.
• Ensuring adherence to health and safety regulations at all times.
• Performing equipment, material, and routine site inspections.
• Scheduling regular meetings with vendors, site inspectors, managers, and staff.
• Writing up reports, budgets, project plans, and presenting them to relevant stakeholders.
• Working closely with architects and other professionals.
• Staying up-to-date with safety codes and advancements in construction.
• Assisting with the recruitment and training of new staff.
• Processing paperwork and traveling to multiple sites as required.

• Ensuring teams work together to deliver quality work to strict deadlines.
• Monitoring construction processes, and providing training and team building sessions are required.
• Ensuring adherence to health and safety regulations at all times.
• Performing equipment, material, and routine site inspections.
• Scheduling regular meetings with vendors, site inspectors, managers, and staff.
• Writing up reports, budgets, project plans, and presenting them to relevant stakeholders.
• Working closely with architects and other professionals.
• Staying up-to-date with safety codes and advancements in construction.
• Assisting with the recruitment and training of new staff.
• Processing paperwork and traveling to multiple sites as required.

• Supervise and motivate a team of sales staff to achieve sales targets, provide excellent customer service and build client relationships.
• Regularly evaluate the sales and customer service skills of staff, provide coaching on skills improvement where necessary.
• Monitors and assists sales staff development by providing on-the-job training, product training, etc.
• Identifies and handles client enquiries and complaints.
• Recommend creative ideas to build/develop a strong regular clientele.
• Able to manage, drive and achieve KPI(s)
• Ensures store presentation is consistent with the brand image.
• Coordinate and execute sales plans, marketing events and promotion programs with the team.
• Ensure proper security measures are enforced across processes and store.
• Prepare all required operations and inventory reports.

Requirements:

• Minimum 2 years of supervisory experience in the retail/beauty industry
• Able to work retail hours / shift work
• Possess excellent customer service skills, strong leadership, outstanding planning and coordination, interpersonal skills and ability to motivate a team of sales staff
• Strong in people management

Job Description

• Assigns and directs the work and activities of subordinate staff. Ensure them safely operates equipment.
• Manages, monitors, coordinates and controls all aspects of vehicle maintenance programs, processes, resources and activities.
• Monitors quality of work. Oversees and participates in vehicle maintenance.
• Monitors performance of subordinate staff and ensures adherence to company standards and regulations.
• Maintain a positive and professional approach with customers.
• Performs other related duties as required.

REQUIREMENTS

• Minimum 3 years relevant experience
• Good team management skill
• Strong analytical, problem-solving & decision-making skills
• Must hardworking and responsibility.

Stay & Play Coming Your Way

Join the team at Aloft Singapore Novena by Marriott International!

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.