Survey Experience Quality Manager - Call Centre, Up $7K

Location: Near to Clark Quay MRT

Working Hours: 8.30AM - 6.00PM (Monday - Thursday), 8.30AM - 5.30PM (Friday)

Responsibilities

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Prior work experiences should encompass service deliverables and performance attainment indexes.
• Those without the academic requirement but possesses relevant experience will be considered.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Articulacy is imperative for day-to-day operations.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• Persevere in a high pace setting and possesses the ability to innovate and craft contingencies to cope with high volume influx to attain service deliverables.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• Only Singaporeans may apply.

https://sg.go.persolkelly.com/job/apply/10993

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Funeral Operations Manager (1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Working Location:

• Clementi - West Side

Working Hours:

• 8.00 am to 5.30 pm Monday to Friday (Onsite)

Job Responsibilities

• Will be the single point of contact with the customer.
• He/she shall be responsible for managing and coordinating with all parties the performance and delivery of the services stated in the contract.
• The Service Delivery Manager shall be responsible for coordination of the respective progress/ad-hoc meetings with all parties involved. This includes preparation of meeting agenda, consolidating the performance and progress reports, preparation of minutes of meeting and follow-up action items after the meetings.
• The Service Delivery Manager shall be responsible for all aspects of service delivery, service quality, service assurance and monitoring.
• The Service Delivery Manager shall ensure that all Contractor’s team members are fully equipped for service delivery, and understand SUSS and IAL IT security requirements, including cyber security incident reporting.
• Have good customer engagement skills
• Have worked and handled projects with 1500 users with the scope of managing End User Support, Infrastructure Support, DB Support

Requirement:

• A minimum Diploma in Information Technology or its equivalent with atleast 5 years of experience in a Service Delivery Manager / Project Manager function for end user clients
• Previous education / MOE related project experience would be advantageous
• With a minimum of 3 years of supervisory experience
• Ability to report, pacify and diplomatically communicate with stakeholders of the project is a critical skill
• Has a sound knowledge of deliverance of IT services including planning, execution, and reporting

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10713

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID R2198644 Ellen Lee Wei Xin

Privacy Policy

Our Global Privacy Policy

Key Responsibilities

• Data Management: Gather and record accurate alumni engagement data and generate timely reports for senior management and ad hoc requests. Verify and update alumni LinkedIn data and notable alumni lists.
• Recruit, train, and supervise student helpers for data updates in Blackbaud CRM.
• Data/IT Project Management: Collaborate with units, including the Advancement Office and Centre of IT Services (CITS), to enhance IT-relatedservices for alumni.
• Manage and coordinate technical aspects of the alumni portal, serving as the liaison for technical issues.
• Operations and Coordination: Guide the Senior Executive, Data Management inmaintaining CRM data accuracy.
• Handle CRM access requests and support the team lead on data-related audits. Ensure compliance with data privacy policies and update departmental SOPs.

Qualifications and Requirements

• Bachelor's degree in Information Systems/Technology, Data Analytics or other related fields.
• Advanced-level knowledge of Microsoft applications e.g. Excel, Word, PowerPoint.
• Knowledge and skills in data visualizations
• Familiarity with the Personal Data Protection Act (PDPA), data privacy and governance policies.
• Minimum 4-5 years’ experience in data and database management, or customer or membership-type platforms/app or IT related-projects
• Experience in managing others e.g. junior staff will be advantageous.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy : https://www.persolkelly.com.sg/policies.

You acknowledge that you have read, understood, and agree with GO’s Terms of Use, https://go.persolkelly.com/Tac and the Privacy Policy.

If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

Work Days/Hours: Mon - Fri, 8.30am - 6pm

Client is the FMCG MNC

Job Duties:

• Manage the payroll system and performing payroll duties (1000+ headcounts), including identifying, verifying and resolving discrepancies for payroll
• Assist in the preparation and processing of monthly or payroll cycles as per company schedules, including income tax, reimbursements, CPF payments, and tax filings for both local and foreign employees
• Ensure timely submission of monthly CPF payments, tax filing for both local (Form IR8A) and foreign employees (Form IR21)
• Liaising with statutory bodies – IRAS, MOM, CPF, etc.
• Resolve payroll discrepancies and answer employees’ payroll-related inquiries
• Prepare and submit surveys (MOM, CPF, SNEF, IMDA, Department of Statistics Singapore, etc.)
• Handle government claims and grants (e.g. NS/ Maternity/ Paternity/ PSG, etc)
• Assist in the preparation of payroll reports for management and payroll audits.
• Conduct regular review on payroll and HR processes to ensure adherence to compliance standards
• Participating in continuous change management and payroll process streamlining
• Other ad-hoc duties as assigned
• Provide backup support for the Payroll Manager in their absence

Requirements:

• Diploma/Degree in Business/HR or equivalent
• Minimum 5 - 7 years of relevant experience in for a fast-paced environment, handling high volume (min 500 Headcounts)
• Knowledge in Frontier e-HR System is an added advantage
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Proficient in Microsoft Excel (Pivot table/Vlookup)
• Meticulous, organized and a team-player
• Good communication and interpersonal skills

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Stay updated on regulatory changes and assess their impact on the business and products.
• Communicate updates on HSA and APAC regulations to regional/global RA and commercial teams.
• Develop registration strategies, timelines, and risk mitigation plans for assigned products/projects.
• Manage new product submissions, lifecycle variations, and cross-functional collaboration to meet regulatory requirements.
• Prepare and maintain local SOPs and policies in line with global and local regulations.
• Provide regulatory support for marketing plans, product launches, and promotional material reviews to ensure compliance.
• Maintain strong relationships and negotiate with the Health Sciences Authority (HSA) to secure timely approvals.
• Represent APAC RA in project teams and address regulatory agency queries.
• Ensure accuracy and quality of regulatory documentation and strategic submissions.
• Monitor project progress, identify delays, and recommend improvements to accelerate timelines.

Job Requirements:

• A bachelor’s degree in Pharmacy, Life Sciences, Chemistry, or a related field
• Minimum of 5 years of regulatory experience in the pharmaceutical industry, covering OTC, health supplements, pharmaceuticals, and vaccines.
• Must be a Singapore-registered Pharmacist with access to PRISM (HSA online system).
• Regional regulatory affairs (RA) experience or exposure is highly desirable.
• Strong strategic and conceptual thinking skills, with an entrepreneurial mindset and the ability to prioritize effectively.
• Demonstrates agility, initiative, integrity, and the ability to anticipate potential issues, coupled with proposing mitigation strategies.
• Meticulous with attention to detail and capable of navigating ambiguities.
• Proven leadership skills and experience working collaboratively across functions, levels, and managing projects.
• Proficiency in English, both spoken and written, with the ability to communicate effectively with all management levels and across diverse cultural backgrounds.
• Comprehensive knowledge of local and APAC regulations.
• Excellent interpersonal, communication, and negotiation abilities.

Location : Bugis

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries

This position reports to the Head of Legal, APAC, based in Singapore, and is an integral part of Company’s legal team. The successful candidate will play a pivotal role in advising business stakeholders on a wide range of legal issues, lead the Singapore legal team, and provide support for related FEED and EPC projects within Singapore.

Duties & Responsibilities

• Draft, review, and negotiate a comprehensive range of commercial agreements within the FEED/EPC domain.
• Advise business stakeholders on FEED/EPC project bids, associated risks, and other pertinent matters.
• Collaborate closely with the project team to facilitate effective project execution.
• Provide insights on potential legal risks to stakeholders and recommend mitigation strategies.
• Manage litigation and contentious matters across the region.
• Ensure compliance with the company's policies and regulatory requirements.
• Assist in the drafting of policies, guidelines, legal templates, and other documentation to promote best practices.
• Coordinate and liaise directly with external counsel.
• Prepare and implement corporate policies and procedures as necessary, assigned or designated by his/her superior.

Requirements

• LLB/LLM qualification with 3-7 years of post-qualification experience (PQE).
• Bar qualification from a Commonwealth jurisdiction, with a preference for Singapore.
• Relevant in-house experience in EPC, utilities, power, or infrastructure, and/or experience in a law firm specializing in construction or projects is advantageous but not mandatory.
• Experience in project execution and dispute resolution is preferred.
• Exceptional communication and interpersonal skills.
• Ability to work effectively as part of a team while also operating independently in a fast-paced environment.
• Prior experience in a multinational environment is beneficial, and familiarity with Japanese culture is an added asset.
• To excel in this role, you will need to be collaborative, self-reliant, proactive, and capable of thriving in a dynamic, fast-paced environment.

Duration: 6 Months Contract

Location: East/Central, 2 positions

Responsibilities:

• Assist with account opening process through the conduct of due diligence searches and refresh due diligence searches.
• Perform name screen and searches on existing customer base.
• Check quality of submission for name screening and where required.

Requirements:

• Possess Degree and min 2-year experience in KYC Onboarding and/or name screening experience in Banking industry.
• Familiar with screening system such as World check, Factiva, Google
• Proficient in Ms Word, Excel, and PowerPoint

** This Singapore-based position is opened to Singaporeans only.

Email: [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

• General accounting tasks such as bank and AR reconciliation and payments.
• Ad hoc duties assigned by the reporting officer.
• Salary commensurate with experience.
• Extendable contract base on performance

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Manager, Financial Planning & Analyst (11 Months), Up $6.5K

Duration: 11 Months Contract

Work Location: Pasir Panjang

Part of the Corporate Group, the Finance Division seeks to perform effective and efficient financial management and control necessary to support all line divisions and business activities within the organisation.

You will be part of a dynamic team, in charge of the financial resource planning and management, including grants.

Responsibilities:

• Business Partners to the line divisions, offering sound advice on financial planning and management issues, programmes funding, operational issues, tax issues and so on.
• Improving budget marksmanship practices by equipping line divisions with readily accessible dashboards and transaction details for their pro-active financial management including re-allocation of resources to maximise the use of funds to achieve good marksmanship.
• Review lines’ submission of Operating / Capex and Programme budget, scrub assumptions / rationale and consolidate the budget requests and assess reasonableness of budget requested with guidance.
• Handling and managing budgets including operating budget, capital budget and government funded
• Programme budgets ensuring optimal use and allocation of funds to achieve strategic outcomes.
• Managing multiple source of funds, liaise with funders to ensure proper accountability, including but not limited to transacting funds drawdown, tracking of utilization, reconciliation and closure.
• Reviewing and providing analysis for actual utilization /marksmanship reporting to management
• Other duties that may be assigned

Requirements:

• Strong analytical, problem solving and good communication and interpersonal skills
• Meticulous and able to multitask with minimum supervision
• Qualified Accountant with at least 5 years of experience in Accountancy and/or Finance, specifically financial planning & analysis
• Good knowledge of Workday and Adaptive Planning will be an added advantage
• Familiar with financial planning and reporting solutions
• Proficient in data analytics and visualisation tool such as Power BI, Tableau

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customer’s toughest challenges and to meet the demands of a rapidly evolving global market.

We make modern flight possible for millions of travelers and our major products line are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines. Power and Controls focuses on delivering a best-in-class experience to our customers.

We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight.

Position Overview:

• Control inventory level to meet or exceed the site performance targets (such as NITO, E&O etc.); by ordering the right mix of spares, by considering the level of customers’ input and the lead times of the vendors
• Support and ensure adherence to Supply Chain initiatives, improvement targets to ensure optimal efficiency

Specific Role Responsibilities:

• Plan and purchase of spare parts and rework parts to ensure adequacy to meet turnaround time of customers.
• Liaise with vendors and OEMs to follow up on delivery status of spares purchases and to expedite deliveries via phone calls outside working hours, where necessary.
• Identify and analyze slow moving and redundant stock to ensure stock levels are always maintained at optimum levels.
• Source and develop a pool of alternative vendors with a view to reduce costs and lead-time
• Track production activities and coordinates spare shipments
• Provide provisioning based on the annual intake forecast for the site through gathering of relevant market information from Business Development, Business Units (BU) and Customer Support team
• Support value streams in administering non-product purchases (such as Purchase Orders) and ensure compliance to Corporate Policy and site procedures
• Support and ensure adherence to Supply Chain corporate initiatives, improvement measures and preparation of specific reports as determined by the Supply Chain Manager
• Any other duties and or projects that may be assigned by the Value Stream Manager and/or Supply Chain Manager

Requirements:

• Minimum Diploma in Material Planning / Logistics or related field with 1-2 years related experience.
• Fresh grad. with Degree/Diploma in Logistics/Supply Chain are welcomed.
• Ability to communicate well with the customers internally and externally at all level.
• Self-motivated and results-oriented, with the ability to work independently under tight deadlines.
• Computer literate.
• Technical or aviation knowledge will be an added advantage.

What you'll do:

As an IT Engineer (e-FX) [Contract], you will play a pivotal role in developing and maintaining applications utilised by users in the Financial Market. Your daily responsibilities will encompass adhering to secure coding guidelines, rectifying bugs and defects in custom developed application software, implementing change requests, managing data inconsistencies, executing patches, and working directly with end users. You will also manage cloud capabilities including monitoring, software updating, and product line management. Your commitment to continuous learning and improvement will propel your success in this role.

• Adhere to best practice secure coding guidelines such as OWASP
• Rectify bugs, defects, and functional non-conformities in custom developed application software
• Implement change requests for small to medium functional modifications or enhancements to Legacy Applications
• Rectify new and existing errors and inconsistencies with data stored in underlying data repositories linked to Legacy Applications
• Execute patches and proactive remediation for Legacy Applications
• Work directly with end users to create effective solutions
• Manage cloud capabilities including monitoring, software updating, and product line management

What you bring:

The ideal candidate for this IT Engineer (e-FX) [Contract] role brings a wealth of experience from similar roles or environments. With a Bachelor's degree in Computer Science or equivalent, you have spent at least 3 years honing your skills in IT engineering. Your experience with Electronic FX platforms sets you apart, as does your understanding of trade analytics tools like KDB+ and Mosaic. Your expertise spans across various technologies within the IT operations landscape. You are known for your excellent analytical and problem-solving skills which enable you to thrive under pressure. Your strong communication skills allow you to work effectively both independently and within a team. An understanding of agile methodologies and IT Risk & Security concepts will be advantageous in this role.

• Bachelor's degree in Computer Science or equivalent
• 3+ years of experience in a similar role or environment
• Experience with working on Electronic FX platform with FX domain appreciation
• Beneficial to have experience in trade analytics (KDB+, Mosaic)
• Expertise in broad technologies in the IT operation landscape
• Excellent analytical and problem-solving skills with the ability to work under pressure
• Strong communication skills and ability to work both independently and within a team
• Understanding of agile methodologies
• Experience or affinity with IT Risk & Security concepts

What sets this company apart:

Our client is a leading player in the Financial Market sector, known for their commitment to innovation and excellence. They offer a dynamic and inclusive work environment that encourages continuous learning and improvement. Their focus on employee development and engagement sets them apart from other companies in the industry.

What's next:

Ready to elevate your career? Apply now!

Submit your application today by clicking on the provided link!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: Bhargava Aviral R23112008

Responsibilities:

1. Daily Task:

• Review and process payment requests, ensuring accuracy and compliance with company policies.
• Check and approve templates in financial systems.
• Work closely with accountants to ensure timely processing of payments.
• Coordinate and arrange signers' approval for financial documents.
• Monitor and validate sales invoices against internal reports.

2. Monthly, Quarterly, and Year-End Tasks

• Download and reconcile trial balances and general ledger reports.
• Prepare and maintain balance sheet schedules.
• Ensure accurate and timely submission of intercompany invoices and statements.
• Send reminders for monthly report submissions and critical deadlines.
• Compile financial data for internal and external audits.

3. Other Responsibilities

• Provide support during financial closing periods by ensuring all tasks are completed on time.
• Assist in maintaining compliance with financial and regulatory requirements.
• Address ad-hoc financial tasks and reporting as assigned by the finance manager.

Requirements:

• Proven experience in finance or accounting roles, preferably in a support capacity.
• Min 3 to 5 years work experience
• Financial Software such as JD Edwards E1 and Microsoft Office.
• Strong analytical skills and attention to detail.
• Ability to handle multiple tasks and meet strict deadlines.
• Excellent communication and coordination abilities.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Work Days/Hours: Mon - Fri, 8.30am - 6pm

Location: Tampines

Job Duties:

• Manage the payroll system and performing payroll duties (1000+ headcounts), including identifying, verifying and resolving discrepancies for payroll
• Assist in the preparation and processing of monthly or payroll cycles as per company schedules, including income tax, reimbursements, CPF payments, and tax filings for both local and foreign employees
• Ensure timely submission of monthly CPF payments, tax filing for both local (Form IR8A) and foreign employees (Form IR21)
• Liaising with statutory bodies – IRAS, MOM, CPF, etc.
• Resolve payroll discrepancies and answer employees’ payroll-related inquiries
• Prepare and submit surveys (MOM, CPF, SNEF, IMDA, Department of Statistics Singapore, etc.)
• Handle government claims and grants (e.g. NS/ Maternity/ Paternity/ PSG, etc)
• Assist in the preparation of payroll reports for management and payroll audits.
• Conduct regular review on payroll and HR processes to ensure adherence to compliance standards
• Participating in continuous change management and payroll process streamlining
• Other ad-hoc duties as assigned
• Provide backup support for the Payroll Manager in their absence

Requirements:

• Diploma/Degree in Business/HR or equivalent
• Minimum 5 - 7 years of relevant experience in for a fast-paced environment, handling high volume (min 500 Headcounts)
• Knowledge in Frontier e-HR System is an added advantage
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Proficient in Microsoft Excel (Pivot table/Vlookup)
• Meticulous, organized and a team-player
• Good communication and interpersonal skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Responsibilities

Regulatory Compliance

• Provide compliance advisory in areas of Banking Act 1970 (“BA”), Securities and Futures Act 2001 (“SFA”) and Financial Advisers Act 2001 (“FAA”) to all Business Units and departments.
• products.
• Update Management on all MAS and other regulatory bodies’ notifications that will impact the Bank and perform gap analysis (when required).
• Provide advice on compliance-related initiatives such as new product launch, review of marketing materials, etc.
• Develop/ periodic review policies/manuals/procedure notes under Compliance Department’s purview.
• Conduct Regulatory Review in accordance with the Compliance Review and Training Plans, including but not limited to Balanced Scorecard review.
• Attend to all Representative Notification Framework related matters, including Notification for Appointment of a Representative and Cessation of a Representative under the SFA/FAA.
• Coordinate, liaise, handle enquiries and ad-hoc/periodic submissions to Head Office and MAS promptly.

Anti-Money Laundering Compliance

• Provide advisory/clearance of daily payment gateway screening hits and periodic name screening hits in relation to sanctions and adverse news (when required).
• Review suspicious and irregular transactions in customers’ accounts and conduct basic inquiry into such transactions with a view to filing a Suspicious Transaction Report to the Suspicious Transaction Reporting Office (“STRO”) when appropriate.
• Address ML/TF queries from Business Units (Credit & Syndication, Retail Banking and Trade Finance) and departments in relation to new customers’ onboarding and ongoing transactions.
• Perform high/low risk corporate customer periodic review.
• Conduct Enterprise-Wide Risk Assessment with Business Units within the Bank.
• Undertake overall responsibility of the name screening tool, including review and reporting of true hits for follow-up actions.

Foreign Account Tax Compliance Act (FATCA)/ Common Reporting Standard (CRS)

• Liaise with third party vendor on FATCA/CRS application, organize and coordinate data generation/information received from Operations/IT Department for annual submission to IRAS.
• Assist with FATCA / CRS compliance requirements.

Others

• Provide trainings in the areas of Regulatory and AML/CFT Compliance.
• Provide cover for team members within Compliance Department in assigned areas during their leave of absence.
• Undertake other duties as assigned.

Requirements

• Degree holders, preferably in Banking & Finance, Accounting, Business or Law.
• Candidates with certifications such as Diploma in Compliance or Association of Certified Anti-Money Laundering Specialist (ACAMS) would be viewed favourably.
• Good working knowledge in banking laws, particularly SFAFAA, FATCA/CRS and/or, AML/CFT requirements.
• Minimum 3 years’ relevant experience in Compliance function of a financial institution/regulatory body.
• Excellent communication and interpersonal skills with ability to interact with all levels of staff and management.
• Have the drive, energy and perseverance to succeed in a competitive market environment.

The Manager/ Senior Manager, Account Development for NIQ will provide global leading information services and products to our clients, mostly in the Consumer Packaged Goods industry. Our data offers comprehensive and timely information on market shares and category penetration, competitive sales volumes, and insights into distribution, pricing, merchandising, and promotion. By combining this detailed information with our professional consultative services, we offer valuable insights and expertise that help consumer packaged goods (CPG) brands and retailers improve their manufacturing, marketing and sales decisions. The role will be working in the commercial team.

Responsibilities

Client Relationship Management

• Own the client relationship and lead the client engagement for the assigned accounts by having a strong understanding of their business priorities
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
• Work with the Customer Success team to ensure client service standards are delivered

Business Development

• Provide relevant product solutions that answer client business issues/opportunities
• Develop a winning sales framework for retaining current and approaching new clients 
• Work on strategy and approach to win back lapsed clients
• Launch and introduce new services in the market to drive adoption among clients
• Build a strong pipeline through regular engagement with clients
• Build the company’s positive image through active participation in professional associations and industry conferences/seminars
• Contribute to the short-term strategies and business plans for the growth of the business unit based on the global and regional direction

Financial Management

• Achieve key financial metrics: revenue, profitability, and cash collection, as well as other related business development objectives
• Ensure proper pricing and contracts are applied according to the company's policies and guidelines
• Understand the company's financial guidelines such as forecast and pipeline management
• Use sales technology and digital tools to do work efficiently by recording prospects, forecast pipelines and converting sales
• Monitor the actual financial performance against budget/forecast and ensure the implementation of actions that will lead to the achievement of the targets

• Assist the HR team in the process of hiring workers
• Apply work permits for foreign workers (application, renewal, cancellation).
• Perform orientation for newly hired workers and maintain workers' records.
• Process of payroll for workers and submit tax clearance form IR21.

Requirements:

• Nitec and above
• At least 1 year of HR support experience.
• Familiar of any payroll software.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Summary

This position requires a 6-day onsite workweek, with the flexibility to work shifts, weekends, public holidays, and extended hours. This candidate must be hands-on and ready to manage day-to-day operations effectively.

As an experienced Shift Manager, you will lead and supervise the team, ensuring smooth operations, exceptional service, and adherence to health and safety regulations. You will be responsible for managing inventory, maintaining high service standards, and stepping in during peak periods or staff absences. The role also requires availability to address urgent matters outside of regular working hours, all while prioritizing customer satisfaction and team performance.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

We are seeking an experienced Sustainability Assistant Manager/Manager to provide Sustainability advisory services to our clients. The successful candidate should demonstrate leadership skill and strong understanding of current Sustainability related regulations and best practices. The candidate will also work with the Leadership team to develop thought leaderships for emerging regulations in the areas of sustainability, service offerings and business development activities as well as delivering exceptional results to clients.

Responsibilities

• Prior experience with business development, including developing ‘go-to’ market strategies;
• Excellent project management skill, which includes presentation to C-suite;
• Experience in overall planning and executing of ESG services, which includes, amongst others:

1. Performing Sustainability maturity assessments and due diligence
2. Develop and implement Sustainability strategies for clients with best practices / requirements
3. Alignment of Sustainability Framework with overall Enterprise Governance and Risk Frameworks.
4. Defining KPIs for ESG measuring and monitoring their impacts
5. Facilitating the development of net zero or decarbonisation strategies
6. Configuration / implementation of sustainability monitoring and reporting technologies
7. Providing assurance services on reported data such as sustainability reports, greenhouse gas emissions inventories and the disclosure of climate-related financial risks

• Lead and develop resources in-line with the company and Group’s sustainability ambition;
• Developing client proposals and value proposition to elevate client’s company growth;
• Keeping abreast with global and regional sustainability trends, regulations, and best practices.

Requirements

• Bachelor’s Degree in Environmental Science, Sustainability, Business, or Professional Qualification such as CA Singapore, ACCA or equivalent.
• At least 2 to 3 years of professional experience in Sustainability / ESG consulting and reporting
• Knowledgeable on most of the major ESG disclosure platforms reporting frameworks including but not limited to ISSB (IFRS), CSRD (ESRS), CDP, GRI, SASB or TCFD.
• Experience in structuring, planning, and managing the execution of deliverables
• Strong analytical, problem-solving, strategic thinking skills
• Excellent communication, interpersonal, and presentation skills
• Ability to work collaboratively in a fast-paced and dynamic environment

Our client, a leading Multinational American Technology company, is looking for a seasoned professional who is enthusiastic about the evolving music landscape, technology, and the client's mission to connect people via social media, mobile ecosystems, and business strategies.

Key Responsibilities:

• Collaborate with the Music Label Partnerships teams to develop and implement a comprehensive music strategy.
• Manage communication, education, data management, performance, and reporting for partnership programs.
• Provide insights into the development and performance of programs.
• Create case studies and educational materials for internal and external stakeholders.
• Assist Strategic Partnerships Managers with planning, executing, and measuring programs with local and regional labels in APAC and EMEA.

Qualifications:

• Bachelor's degree in marketing, communication, or cultural management.
• 4-5 years of experience in the music industry in roles such as program management, project management, partner management, operations, or equivalent.
• Experience in managing music partnerships and programs for global organizations.
• Background in commercial leadership with business development and operational experience in technology companies.
• Familiarity with digital business models and technology.
• Understanding of the music industry and the impact of web and mobile technologies on global content distribution.
• Proven ability to collaborate cross-functionally and build consensus in a high-expectation environment.
• Resourceful, action-oriented, detail-oriented, with a strong sense of ownership to achieve measurable impact.
• Strong strategic thinking and communication skills.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

Responsibilities

• Coordinate Global Marketing Science activities and operations to secure efficiency and compliance with company policies that includes contract management and payments processing.
• Own administrative tasks, ensuring team has adequate support to work efficiently.
• Support budgeting and expenses reporting.
• Coordinate meetings with different internal and external stakeholders, cross-team events and business trips.
• Manage complex calendar.
• Project manage Marketing Science on-boarding initiatives.
• Plan and execute team offsites and strategic planning sessions.

Job requirement

• 5+ years experience in project coordination role.
• Possess great organizational skills.
• Exceptional verbal and written communications skills.
• Impeccable attention to detail
• Has managed billing or procurement processes
• Any experience working across organizations that focus on measurement or research is a plus

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Responsibilities:

• Maintain up-to-date knowledge of key developments in the global natural gas and LNG industry with special focus in Asia Pacific through independent research and effective networking with internal and external contacts.
• Maintain and run global portfolio trading and optimisation models
• Analyse trade data and performance metrics to evaluate trading strategies and optimise portfolio performance
• Support the development and enhancement of trading models, tools, and systems to improve trading efficiency and decision-making
• Monitor and manage positions in the LNG market, tracking trade performance, market exposure, and risk metrics to ensure alignment with trading strategies and objectives
• Assist in the execution of physical and financial LNG trades, including pre-trade (NDA &KYC), trade documentation and contract support
• Utilise programming skills to automate data analysis tasks, develop trading models, and enhance trading systems and tools, create interactive dashboards and visualisations for monitoring trade performance and market trends

Requirements:

• Bachelor’s degree in related discipline (e.g. engineering and numerate degrees in science, economics, finance, or business)
• Familiarity with the energy industry, understanding its value chain and economic drivers; experience of working in energy trading, preferably in LNG or natural gas markets
• Strong analytical skills, with the ability to interpret complex data and draw actionable insights.
• Proficiency in Word, Excel and PowerPoint
• Experience in the valuation of LNG related commercial agreements; able to build and operate financial / trading models
• Familiarity with trading platforms, market analysis tools, and risk management systems is a plus
• Experience with Power BI to create interactive dashboards and visualisations for monitoring trade performance and market trends is a plus
• Knowledge of quantitative methods and financial theories
• Excellent communication and interpersonal skills

Additional info:

• 1 year contract (renewable) and possibly covert to Perm, based on performance and organization needs.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25026

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified