Key Responsibilities

1. Application Development & Solution Architecture

• Lead the end-to-end design, development, and deployment of full-stack application solutions to meet complex business requirements.

• Architect robust, scalable, and enterprise-grade applications using modern frameworks such as React.js, Node.js, Java, and Python.

• Collaborate with business stakeholders to develop Proof-of-Concepts (PoCs) and Minimum Viable Products (MVPs) that demonstrate solution feasibility.

• Ensure seamless integration of applications with tools and platforms, enabling cohesive and efficient workflows.

2. Workflow & Process Automation

• Architect and implement workflow automation solutions to optimize complex business processes and enhance operational efficiency.

• Standardize and lead workflow orchestration strategies across domains like Digital Banking, CRM, Cards, Credit Origination, and Compliance.

• Design and implement automation frameworks leveraging tools like Tosca, Appium, Jenkins, and Jira, ensuring efficiency and scalability.

• Lead multi-country workflow automation rollouts, integrating automated solutions seamlessly across regions.

• Identify automation gaps, develop solutions, and continuously innovate to streamline processes while reducing manual effort.

3. AI/ML and GenAI App Solutions

• Design and implement Generative AI-powered solutions using tools such as Azure OpenAI, Microsoft AI Studio, and Microsoft Copilot Stack.

• Fine-tune and integrate large language models (LLMs) to meet client-specific needs, enhancing workflows and user productivity.

• Develop AI/ML applications to automate and optimize engineering, testing, and data provisioning processes.

• Deliver AI-driven Proof-of-Concepts (PoCs) to showcase the transformative potential of Generative AI in real-world business scenarios.

4. Leadership & Collaboration

• Mentor and upskill teams in workflow automation strategies, application development frameworks, and AI technologies.

• Collaborate with project management to design and implement enterprise-level architecture solutions that align with organizational goals.

• Drive the adoption of best practices, standards, and modern automation techniques across engineering teams.

• Act as a liaison between business stakeholders and technical teams, ensuring alignment with project goals and timelines.

5. Innovation & Strategic Initiatives

• Spearhead digital transformation initiatives by developing solutions that integrate modern technologies like AI, ML, and automation frameworks.

• Innovate reusable workflows, frameworks, and components to accelerate development and automation across projects.

• Research emerging technologies and propose strategies for integrating AI, ML, and hyperscaler cloud platforms like Azure and AWS to meet business needs.

________________________________________

Required Skills & Experience

• Proven experience as an Application Development Lead, Workflow & Process Automation Architect, or Solution Architect.

• Strong expertise in application development frameworks: React.js, Node.js, Java, and Python.

• Hands-on experience in architecting and implementing workflow and process automation solutions with tools like Tosca, Appium, Jenkins, and Jira.

• Expertise in AI/ML and GenAI solutions, with tools like Azure OpenAI, Microsoft AI Studio, and Copilot Stack.

• Experience with hyperscaler cloud platforms such as Azure, AWS, and associated AI tools.

• Ability to design PoCs/MVPs, develop strategies for workflow optimization, and deliver scalable solutions.

• Strong leadership skills, including mentoring, stakeholder management, and driving technology adoption.

• Experience with multi-region workflow automation deployments and enterprise-level integrations.

________________________________________

Nice-to-Have Skills

• Certifications in cloud platforms (e.g., AWS Solution Architect, Azure AI Engineer) or automation frameworks.

• Experience with Kubernetes, workflow orchestration tools, and data engineering.

• Exposure to building AI/ML pipelines or fine-tuning AI models for enterprise solutions.

________________________________________

Educational Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Professional certifications in AI/ML, cloud platforms, or workflow automation tools are a plus.

Responsibility

Provide engineering support in coordination of sales efforts with PTC account managers and PTC partners for strategic sales efforts, including:

· Engage with customers to understand their requirements and pain points.

· Investigate current business processes to identify problems, complexities, non-value-added steps, and inefficiencies that can be improved.

· Present PTC solutions to different levels of an organization, from executives to technical staff, with the ability to alter the presentation style based on the audience present.

· Use demonstration environments that have been personally configured to ensure the customer can see themselves at the center of the demonstration.

· Translate technical capabilities and map these to values propositions that resonate with customers’ pain points.

· Respond to RFIs/RFPs in a concise, well thought out manner.

· Understand sales methodologies (e.g., MEDDICC, Command of the Message) to be able to support the sales team in the execution of the sales lifecycle, particularly in early sales qualification/prove stages.

· Become a trusted partner what works alongside the sales team.

· Collaborate with local and global PTC teams to ensure that best practices, use cases, market information, etc. are shared and leveraged.

· Act as the opportunity team leader to coordinate the engagement of global technical resources on local opportunities.

· Act as a thought leader for Digital Transformation for manufacturing companies in sales/marketing activities, conferences, seminars, industry events, etc.

Drive successful adoption and expansion of PTC solutions:

· Work closely with customers IT teams to ensure successful deployment and implementation.

· Track customer solution usage and adoption to ensure ongoing customer satisfaction and retention.

Skill Set

· Possess comprehensive engineering & discrete manufacturing process knowledge.

· Demonstrate a proven track record of presales engineering and/or implementation of complex software solutions.

· Experience with PTC products is a plus (specifically Windchill and Creo), or experience with similar solutions.

· Proficient in PLM and related technologies.

· Ability to understand technical configurations and customizations.

· Being able to build a wide network of internal peers and coordinate input from these peers to deliver complex solutions.

· Curiosity outside of your core expertise.

· Able to track changes and developments in a fast-paced software development environment and integrate these into future presentations and responses.

· Able to prioritise and manage conflicting project schedules.

· Able to work independently and ensure that deadlines/expectations are met.

· Willing to challenge the status quo to help drive for better outcomes.

· Good business sense and communication skills.

· A positive attitude.

· Negotiation skills.

· Excellent working-level business English, both oral and written.

Experience in managing other people, specifically technical teams, a big advantage

The vision of our research program is to retain the workflows of software construction as they exist today in the form of Continuous Integration (CI) systems, and yet support automated software evolution with formal correctness guarantees, thereby engendering trust in automatically generated code. Our research program can help achieve such a vision via analysis, verification, and test generation. Applications of repair studied in the program will include security vulnerability repair, patch transplantation across versions of major software systems such as Linux, as well as the use of agentic workflows to automate software evolution.

You will work on pioneering projects that advance the application of AI and ML within the realm of software engineering. This role offers the opportunity to conduct cutting-edge research, develop novel algorithms, and contribute to the development of software tools that enhance system performance, reliability, and flexibility.

Responsibilities

• Conduct applied research in integrating AI/ML techniques with software engineering practices to improve code quality, testing, and software maintenance.
• Design and implement experimental prototypes to demonstrate the feasibility and effectiveness of new methodologies.
• Collaborate with cross-functional teams, including AI researchers, software engineers, and product managers, to translate research findings into practical applications.
• Stay informed about the latest advancements in AI/ML and software engineering to identify emerging trends and opportunities for innovation.
• Publish research findings in leading academic conferences and journals, and present innovative work to the broader research community.

Requirements and Skills

• Master's or Bachelor’s degree (or equivalent) in computer science, information technology, engineering, or related field.
• Strong research background in AI, ML, and/or SE with a solid publication record in A and A* level conferences/journals. Minimum of 2 publications in top-tier conferences or journals.
• Strong problem-solving skills and ability to work independently in a research setting.
• Excellent communication skills for conveying complex technical concepts.
• Experience in developing tools or frameworks that utilize AI/ML to enhance software development processes.
• Experience with DevOps tooling, such as Kubernetes, Docker, and Ansible.
• Experience with general-purpose languages, such as Java, C#, C/C++, Python, Rust
• Familiarity with techniques for automated code generation, program verification, program synthesis, or software testing using AI/ML.
• Strong knowledge in state-of-the-art research in ML for Software engineering, such as experience in Prompt Engineering, Agentic Systems, Chain of Thought applications

Job Title: Project Manager – Wholesale/Transaction/Corporate Banking

1-year renewable contract

Overview:
We are seeking an experienced and dynamic Project Manager with expertise in Wholesale Banking, Transaction Banking, Corporate Banking, API Integration, or Host-to-Host (H2H) solutions. The ideal candidate will excel in stakeholder management and drive strategic initiatives within a global banking environment.

Key Responsibilities:

• Project Management: Oversee end-to-end delivery of projects in Wholesale, Transaction, or Corporate Banking, ensuring alignment with business objectives, timelines, and budgets.
• Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders, ensuring clear communication, expectation management, and stakeholder satisfaction.
• Solution Delivery: Collaborate with technology teams to implement APIs, H2H solutions, or other digital banking products, ensuring seamless integration with client systems.
• Risk Management: Identify project risks, dependencies, and challenges, and implement mitigation strategies.
• Strategic Planning: Develop project roadmaps and align them with organizational goals and client needs.
• Regulatory Compliance: Ensure all projects adhere to banking regulations and industry standards.
• Reporting and Documentation: Provide regular project updates to senior management, maintaining detailed records of project progress and decisions.

Key Skills and Experience Required:

• Experience: Minimum 8 years as a Project Manager in Wholesale Banking, Transaction Banking, or Corporate Banking domains.
• Technical Expertise: Strong understanding of APIs, Host-to-Host (H2H) integration, and digital banking platforms.
• Stakeholder Management: Proven ability to manage diverse stakeholders across business, technology, and client teams.
• Project Management Methodologies: Proficiency in Agile, Waterfall, or hybrid project management approaches.
• Communication: Excellent written and verbal communication skills, with the ability to present complex information clearly.
• Leadership: Strong leadership skills, with a track record of managing cross-functional teams and driving project success.
• Problem-Solving: Proactive approach to identifying and addressing challenges in high-pressure environments.

• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement
• Knowledgeable in both Software/ Application and Infrastructure
• Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.
• Must be able to work as an individual contributor.
• Good Communication and leadership skill
• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• End-to-end project delivery experience
• Track project costs in order to meet budget
• Engage all stakeholders, develop and manage a detailed project schedule and work plan

To execute tasks and assigned functions as delegated by the Managing Director

Identify and pursue chartering opportunities in the tonnage market in the global for dry bulk vessels.

Negotiate and secure long-term charter contracts with reputable clients, ensuring favorable terms and conditions.

Monitor market trends and assess charter rates to make informed decisions on chartering strategies.

Develop and maintain strong relationships with clients, brokers, and other stakeholders in the shipping industry.

Collaborate with the operations and commercial teams to optimize vessel utilization and ensure smooth chartering operations.

Analyze market conditions, including supply and demand dynamics, vessel availability, and freight rates, to make data-driven decisions.

Manage H&M (Hull and Machinery), PNI (Protection and Indemnity), FD&D (Freight Demurrage & Defence) and other insurance covers for company’s fleet; Ensure all claims are filed with relevant insurers in a timely manner; Coordinate with relevant insurers to process various marine claims (hull, cargo, crew & related P&I claims);

Provide market intelligence and contribute to the development of chartering strategies and business plans.

Conduct regular performance evaluations of chartered vessels, review voyage economics, and identify areas for improvement.

Manage contracts and ensure compliance with all legal, regulatory, and operational requirements.

Stay updated on industry developments, regulations, and best practices related to dry bulk chartering.

Collaborate with internal stakeholders such as operations, bunkering, marine accounting, and legal to support chartering activities effectively.

QUALIFICATIONS

Preferably a Bachelor's degree in Maritime Studies, Business Administration, or related field.

Proven experience as a Chartering Manager in the dry bulk shipping industry in the global region, preferably having had a specific focus on tonnage.

Strong understanding of the dry bulk shipping market, including vessel types, cargo types, and trade routes.

Demonstrated ability to negotiate and secure long-term charter contracts with a track record of successful outcomes.

Excellent analytical skills with the ability to interpret market data and make informed decisions.

Exceptional communication and interpersonal skills to build and maintain relationships with clients and stakeholders.

Strong commercial acumen and a results-oriented mindset.

Ability to work effectively in a fast-paced and dynamic environment, managing multiple priorities.

Proficient in using shipping software, Microsoft Office Suite, and other relevant tools.

Fluent skills in English, other languages such as Mandarin is an added advantage.

Job Description & Requirements:

Daily Operation

• Responsible for implementing and maintaining a safe, cost efficient and environmentally sound operation standard in compliance with OSM Thome as well as International Marine regulations for a given number of vessels.
• To manage the daily operation of the number of vessels assigned to him in accordance with OSM Thome & Best Practice.
• Advise Masters/Chief Engineers and Ship Staff on

§ Cargo & tank/hold

§ Port operations

§ Anchoring & mooring operations

§ Technical/Engine room operations

§ Port, passage & war information, insurance coverage for all vessels

• Follow up the on-board maintenance system, monitor the status and act on overdue items.
• Evaluate and monitor the required reporting from the vessels, act as required and inform other office sections and external bodies as is relevant.
• Follow up class and statutory certification status, condition of class and arrange for the necessary surveys and inspections (flag state, certification for Panama Canal etc.)
• Liaise with Principals regarding Vessel safe operations.

Shipboard Inspections

• Visit vessels regularly (at least three times a year, including a short sailing visit). On each visit, a Superintendent Visit Report, is to be completed and left onboard. Following inspections needs to be conducted during these inspections
• Quarterly condition Report
• Deficiency list
• Prepare a Vessel Visit Executive Summary for each Shipboard attendance
• All Audit & Inspection Reports need to be filed/updated in Common drives or Database as applicable. Follow up with vessels/office to close the deficiencies noted during these visits.
• Prepare weekly, monthly, bi-annual, quarterly management reports, as agreed with each Principal, for the Fleet Group Manager’s approval.

Oil Major/CDI & Other Commercial Inspections

• Assist in coordinating, arranging and timely follow up Oil Major Vetting Inspections as directed.
• Assist in arranging external safety audits and onboard training by co-coordinating with the appointed audit or training company.
• Follow up on closure of deficiencies noted during inspections.
• Incident / Accident / Crisis Management & investigation
• Member of TSM Emergency Response Team.
• Conducts investigation and root cause analysis of Incidents, Accidents, and Near Miss & Stopper Cards.
• Review Corrective Actions, Preventive Actions and Recommendations from investigation and analysis of accidents, marine casualties and near misses.
• Assist and participate in tabletop exercises and emergency drills.

Port, Flag State Inspections & Other Statutory Audits (ISM/ISPS)

• Assist in coordinating and timely follow up Flag State Inspection, External & Internal ISM, ISPS and MLC Audits as directed.
• Support vessels during Port State Inspections and follow up on prompt closure of noted deficiencies as required.
• Follow up, review, approval and submission of the corrective active plan/report to authorities as required.
• Assist in coordinating and timely follow up Flag State Inspection, External & Internal ISM, ISPS and MLC Audits as directed.
• Support vessels during Port State Inspections and follow up on prompt closure of noted deficiencies as required.
• Follow up, review, approval and submission of the corrective active plan/report to authorities as required.

HSSEQ

• Assisting Vessels for documenting / conducting Risk Assessments. Evaluation and Monitoring.
• Evaluate & document Off- Hire records (Planned as well as unplanned).
• Stores Supply & Budget Planning.
• Maintain strict cost control of the Annual Operating Budget for each of the assigned vessels.
• Review monthly cost control and approve monthly financial reports before sending to Fleet Group Manager for review.
• Assimilate input from the assigned vessels as well as other relevant departments and prepare each vessel’s Annual Operating Budget.
• Monitor the requisitions generated from the vessel to ensure that they are submitted in a timely manner. Follow up with the Purchasing Department for delivery of ordered items on board.
• Approve invoices for payment.
• Liaise with the Insurance Manager (or Principals) in H&M claims handling. Provide technical input, and cost information, if required, for P&I claims (cargo and crew) and H&M claims.

Crewing

• Make performance evaluations of Masters/ Chief Engineers assigned to the vessel under supervision.
• Provide input to the Manning Department on recruitment of Senior Officers for the assigned vessels.

Dry Docking & Repairs

• Plan, manage, monitor and execute vessels repairs, dry dockings and conversions within agreed budgets.
• Arrange and follow up repairs and services.
• Coordinate with the assigned vessels and prepare the dry-docking specification in conjunction with Docking Superintendent, Fleet Services. Submit the specification to yards for quotations, evaluate the received quotations and present them to the Fleet Group Manager and/or Chief Operating Officer for review.
• Attend the dry-docking, discuss shipyard invoicing before presenting same to the Fleet Group Manager and/or Chief Operating Officer for approval.
• Prepare docking report.

QUALIFICATIONS AND COMPETENCIES

• Class 1 Certificate of Competency or
• Class 2 Certificate of Competency and University Qualification

REQUIRED EXPERIENCES

- Vessel Manager

• Previous experience as Chief Engineer/Master for a minimum of 8 months on relevant type of ships
• A proven track record as Superintendent for a minimum of 1 year in a shore-based Shipping Company will have an advantage.
• Candidate who are deemed technically competent and without shore experience will be considered.

- Senior Vessel Manager

• Previous experience as Chief Engineer/ Master for a minimum of 8 months on relevant type of ships
• A proven track record as Superintendent for a minimum of 2 year in a shore-based Shipping Company will have an advantage.
• Candidate who are deemed technically competent will be considered

The Autobus - Singapore's Largest Craft Beer Taproom

Position Overview

As Assistant Manager, you would be responsible for assisting in the daily management of activities and services of The Autobus continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities

A. Leadership of the Outlet

1. Attend departmental meetings, line-ups, and other training as scheduled
2. Lead a small team and manage people with sensitivity and openness.
3. Be aware of clientele mix, seasonal periods, and festivities and make recommendations to management for competitive analysis and budgeting purposes

B. Maintain Guest Experience

1. Provide guests with an enjoyable and expertly served dining experience
2. Maintain complete knowledge of restaurant layout, SOP, proper table set-up etc.
3. Be familiar with all restaurant offerings to respond to guest inquiries accurately
4. Handle guest complaints following the instant pacification procedure and ensure guest satisfaction

C. Maintain Hygiene, Safety and Standards

1. Review findings from the audits conducted by the F&B Supervisor in relation to the hygiene, waste management, Standard Operating Procedures (SOPs), Workplace Safety and Health (WSH) policies and procedures etc
2. Identify operational challenges and deficiencies and work with relevant parties to formulate necessary action plans to improve operational efficiencies

Talent Profile

1. Minimum 2 years of supervisory experience in formal restaurant service

-6 day work week

-Fast Career Progression

Prerequisite:

Open-mindedness

Team player

Willingness to learn

Overall Job Purpose

To ensure that operations of the assigned vessels is maintained safely and economically in accordance with the OSM Thome, and owners’ commercial requirements; and that all essential support is extended to the vessel for the purpose, and for addressing emergencies.

KEY RESPONSIBILITIES AND DUTIES

Daily Operations

• Responsible for implementing and maintaining a safe, cost-effective and environmentally sound operation standard in compliance with OSM Thome as well as International Marine regulations for a given number of vessels.

• To manage the daily operation of the number of vessels assigned to him in accordance with OSM Thome & Best Practice.

• Advise Masters/Chief Engineers and Ship Staff on

· Cargo & tank/hold

· Port operations

· Anchoring & mooring operations

· Technical/Engine room operations

· Port, passage & war information, insurance coverage for all vessels

• Follow up the on-board maintenance system (BASSnet), monitor the status and act on overdue items.

• Evaluate and monitor the required reporting from the vessels, act as required and inform other office sections and external bodies as is relevant.

• Follow up class and statutory certification status, condition of class and arrange for the necessary surveys and inspections (flag state, certification for Panama Canal etc.)

• Liaise with Principals regarding Vessel safe operations.

Shipboard inspections

• Visit vessels regularly (at least three times a year, including a short sailing visit). On each visit, a Superintendent Visit Report is to be completed and left onboard. Following inspections needs to be conducted during these inspections

• Prepare a Vessel Visit Executive Summary for each Shipboard attendance

• All Audit & Inspection Reports need to be filed/updated in Common drives or Database as applicable. Follow up with vessels/office to close the deficiencies noted during these visits.

• Prepare weekly, monthly, bi-annual, quarterly management

Oil Major/CDI & Other Commercial Inspections

• Assist in coordinating, arranging and timely follow up Oil Major Vetting Inspections as directed.

• Assist in arranging external safety audits and onboard training by co-coordinating with the appointed audit or training company.

• Follow up on closure of deficiencies noted during inspections.

• Incident / Accident / Crisis Management & investigation

• Member of Emergency Response Team.

• Conducts investigation and root cause analysis of Incidents, Accidents, and Near Miss & Stopper Cards.

• Review Corrective Actions, Preventive Actions and Recommendations from investigation and analysis of accidents, marine casualties and near misses.

• Assist and participate in tabletop exercises and emergency drills.

Port, Flag State Inspections & Other Statutory Audits (ISM/ISPS)

• Assist in coordinating and timely follow up Flag State Inspection, External & Internal ISM, ISPS and MLC Audits as directed.

• Support vessels during Port State Inspections and follow up on prompt closure of noted deficiencies as required.

• Follow up, review, approval and submission of the corrective active plan/report to authorities as required.

HSSEQ

• Assisting Vessels for documenting / conducting Risk Assessments. Evaluation and

• Monitoring.

• Evaluate & document Off- Hire records (Planned as well as unplanned).

• Stores Supply & Budget Planning.

• Maintain strict cost control of the Annual Operating Budget for each of the assigned vessels.

• Review monthly cost control and approve monthly financial reports before sending to Fleet Group Manager for review.

• Assimilate input from the assigned vessels as well as other relevant departments and prepare each vessel’s Annual Operating Budget.

• Monitor the requisitions generated from the vessel to ensure that they are submitted in a timely manner. Follow up with the Purchasing Department for delivery of ordered items on board.

• Approve invoices for payment.

• Liaise with the Insurance Manager (or Principals) in H&M claims handling. Provide technical input, and cost information, if required, for P&I claims (cargo and crew) and H&M claims.

Crewing

• Make performance evaluations of Masters/ Chief Engineers assigned to the vessel under supervision.

• Provide input to the Manning Department on recruitment of Senior Officers for the assigned vessels.

Dry Docking & Repairs

• Plan, manage, monitor and execute vessels repairs, dry dockings and conversions within agreed budgets.

• Arrange and follow up repairs and services.

• Coordinate with the assigned vessels and prepare the dry-docking specification in conjunction with Docking Superintendent, Fleet Services. Submit the specification to yards for quotations, evaluate the received quotations and present them to the Fleet Group Manager and/or Chief Operating Officer for review.

• Attend the dry-docking, discuss shipyard invoicing before presenting same to the Fleet Group Manager and/or Chief Operating Officer for approval.

• Prepare docking report

QUALIFICATIONS AND COMPETENCIES

• Class 1 Certificate of Competency

• Class 2 Certificate of Competency and University Qualification

REQUIRED EXPERIENCES

· Previous experience as Chief Engineer/Master for a minimum of 8 months on relevant type of ships

· Candidate who are deemed technically competent and without shore experience will be considered.

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Role Objective:

This role works closely with the Head of HR to oversee a wide range of HR functions, ensuring the smooth and effective management of personnel processes and compliance with regulatory standards for SEA countries. Your diverse set of responsibilities will include payroll processing, recruitment, policy implementation, performance evaluations, employee engagement, records maintenance, and regulatory compliance.

Primary tasks are:

• Recruitment and selection - work with recruitment agencies
• Payroll processing and process NS and Child Care Claims - work with payroll partners
• Work pass renewal - work with vendor
• Onboarding and Offbording process
• New Hire Orientation
• Maintain employee records vis Bamboo
• Prepare contracts, HR letters, commission letters, etc
• Lead, and drive some HR programmes as directed
• Prepare annual insurance renewal
• Prepare office insurance renewal
• Prepare quarterly sales review exercise
• Prepare monthly reports

Requirements

• Bachelor's degree with at least 4 years of HR experience
• Good knowledge of local labor law
• Regional HR experience is an advantage
• Digitally-inclined

EMPOWERING PEOPLE TO MAKE A DIFFERENCE

At Howden, we employ talented individuals and empower them to make a real difference to the company, whilst building successful and fulfilling careers.

The entrepreneurial atmosphere is one of the biggest reason people love to work for us. We are a leading independent, global insurance brokers but have a noticeably flat hierarchy. It doesn’t matter how junior or senior, anyone with a good idea will be heard. This means our employees can shape their own career paths and determine their own success.

This atmosphere attracts the brightest talent in the market. If that includes you, get in touch.

A LEADING GLOBAL INDEPENDENT BROKER

Howden is a specialist commercial insurance broker. Its regional footprint covers Singapore (regional headquarters), Malaysia, Hong Kong, Indonesia, Thailand, and Philippines. It is part of the London-headquartered Howden Broking Group, a leading independent, global broker with offices in over 40 countries worldwide.

The job holder is responsible for supporting the Group Head of Financial Crime in providing Subject Matter Expert (SME) support for all financial crime subjects (ABC, AML, Fraud and Economic Sanctions) to the group’s entities around the world. This also includes oversight and implementation of Group financial crime policies which ensure compliance with all legal and regulatory requirements. The job holder will join an international team acting as a local business partner in the Asia region.

YOUR ROLE AND RESPONSIBILITIES:

1.Strategy and Planning:

• Act as a business partner providing support and advice to regional and local management teams to deliver the Group’s strategy and minimum standards for sanctions and financial crime, as set out in the Group’s principles for business.
• Support the Group Head of Financial Crime in preparing materials for divisional and Group level governance, including the annual financial crime plan and quarterly updates against planned activities.
• Deliver high quality advice to the business in a practical and commercially focused way in relation to financial crime and money laundering and all relevant matters that reduce risk, resolve issues and maximise the opportunity for the Local Entity to deliver on its goals
• Analyse and interpret issues in a timely fashion and advise the business how best to take account of them in its operations

2.People Management/Personal Development:

• Actively undertake personal development to ensure up to date knowledge and understanding of best practice
• Manage personal workload proactively and support both the central Financial Crime team and key stakeholders in the business in meeting agreed deadlines
• Encourage essential behaviours and maintain a high level of personal and professional confidence

3.Policy, Process and Procedures:

• Act as business partner to regional and local management delivering and advising on Groupwide initiatives
• Assist in collating MI on the design and delivery of Groupwide initiatives to report progress to the Group’s risk committee
• Support the preparation and annual review cycle of Groupwide policies related to Financial Crime
• Perform second line led assessments of financial crime arrangements at a local and regional level, including preparing recommendations for improvement where appropriate
• Assist local management in addressing financial crime related second line of defence or third line of defence findings
• Support internal record-keeping and filing internal and external reports where appropriate/necessary
• Receive and evaluate internal reports of suspicious transactions or financial crime related alerts and, where necessary, to make the required internal notifications to senior management and make external reports to the National Crime Agency (NCA) or other relevant bodies

4.Environment, Customer Focus and Relationships:

• Build and maintain close links with peers, key internal and external stakeholders, working with the business and other functions to share information, identify risks and deliver business growth
• Liaise with external auditors as required
• Solicit advice and guidance, when appropriate, from the Board or external sources (e.g. legal advice)
• Share information that could be beneficial to Local Entities, Regions or Group
• Remain aware of external, industry, legal and regulatory developments etc. to ensure practices and outputs are of a sufficiently high standard
• Conduct regular external analysis and attend external forums etc. to remain aware of industry developments and ensure practices and outputs are in line with best practice

5.Technical:

• Manage assigned projects and contribute to other projects as required
• Respond appropriately to urgent issues as they arise
• Support the Group head of Financial Crime in identifying trends and Group requirements for financial crime advice and guidance
• Review internal controls and ensure they are adequate, implementing improvements as required
• Contribute to action plans and defining controls for identified risks and bring the business on board to any changes being implemented
• Support in preparing reports to the Audit and Board/Exec Committees, collating information, interpreting findings and providing detailed analysis where necessary
• Ensure transactional activity and corporate actions are processed in a timely and accurate manner
• Management, delivery and oversight of the group’s financial crime training for management and staff in order to ensure compliance with regulatory requirements, including bespoke training for higher risk areas/countries
• Undertake and regularly refresh a group wide risk assessment on financial crime
• The production, distribution, assessment, review of (and thereafter oversight that the group entities are acting on accordance with) policies in relation to Financial crime to ensure that the groups systems and controls are in full compliance with regulatory requirements

OUR IDEAL CANDIDATE WILL BE:

• Minimum 6 years experience in similar roles either in practice or in industry
• An excellent understanding of UK AML regulations and the knowledge and understanding of how to file a Suspicious Activity Report (SAR)
• Expertise in assessing money-laundering risk
• Track record of promoting risk management, compliance and good corporate governance
• Managerial experience preferable
• Track record of delivery results both in routine and project mode, and managing priorities to meet deadlines
• Ability to deliver and understand complex management information
• Proven leadership skills with demonstrable evidence of creating and leading in a high performance working culture

YOUR BENEFITS AND SALARY:

• Commensurate with qualification and experience
• Working in a collaborative environment with excellent learning opportunities

If you think we are the right fit for you and you are the talent we should be grooming, please send in your CV (include notice period, last drawn salary, any AWS entitlement) to impress us. We will call you for an interview.

• Position: Microbiology Laboratory Manager
• Industry: Laboratory Specializing in Both Chemical & Microbiological Parameters
• Salary Up to $6,500 + Bonus
• Workings Day: 5 Days (Monday to Friday or Tuesday to Saturday)
• Shift Work: 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park (Woodlands & Admiralty Area)

Ideal Candidate:

1. Min 6 years working experience in ISO17025 laboratory

2. Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.

3. Fine with roster shift working days & working hours.

4. Basic salary capped at $6,500 basic

Qualifications:

• Educational Background in Bio / Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratory experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Job Responsibilities

• Develop the product and process flow and author relevant procedure manuals;
• Design the internal risk management and control framework;
• Communicate with the private banking units within the banking group, peer banks and external professional parties;
• Other relevant tasks assigned by the Department Head

Job Requirements

• More than 15 years of banking experience, including over 8 years in private banking;
• Familiar with other job functions such as relationship management, wealth management, wealth advisory and etc;
• Master Degree in Banking & Finance, Commerce or equivalent from a reputable university;
• Professional proficiency in Mandarin to handle Chinese clients and write HO report;
• Highly motivated team player with excellent communication and interpersonal skills.

We are looking for an Assistant Manager responsible for overseeing a team to ensure that assigned portfolios are completed and deliverables are met on time. This new role will need to guide and mentor junior and senior accountants, to develop their skills and ensure that quality service and advice are provided to our clients.

The Assistant Manager will be collaborating closely with internal and external key stakeholders to ensure smooth operations.

Below are the job responsibilities:

Client Relationship

• Manage clients’ relationship and communication with clients’ key personnel
• Responsible for client queries and other ad hoc requests from client
• Preparation of fee quotes and service agreements
• Other client relation assignments

Managerial Duties

• Guiding and mentoring junior and senior accountants
• Managing team to meet client deadlines
• Analysing sales variance and monitoring KPIs
• Other managerial tasks assignments

Accounting Services

• Consolidation of subsidiaries / application of equity method for associate companies
• Reviewing/ Maintaining full set of Accounts
• Reviewing/ Preparation of custom reporting packages based on client requirements
• Reviewing/ Preparation of statutory reports (Financial Statements and Notes to the accounts) in accordance with SFRS/IFRS
• Collaborate with auditors to ensure financial compliance and smooth operations
• Completion/review of XBRL for corporate secretarial team to file
• Cash management and payment review/ processing
• GST preparation/review and filing
• Other ad hoc assignments

Payroll Services

• Review / Preparation of clients’ payroll (including calculation of OT, allowances etc.)
• Payroll / CPF disbursement
• Review /Preparation of year-end IR8A forms
• Other payroll related assignments

Requirements:

• Degree in Accountancy
• Candidates with professional qualification such as ACCA/CA/CPA etc would be an added advantage
• Minimum of 5 years of experience in accounting and at least 2 years of supervisory role experience
• Candidates who have prior working experience in professional accounting firms would be an added advantage
• Good knowledge and understanding of Singapore requirements on accounting, GST and payroll
• Proficient in accounting software, Microsoft Office such as excel, etc.
• Good communication and interpersonal skills
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Ability to work independently with minimum supervision
• Meticulous with good accuracy and attention to detail
• Self-motivated, proactive, confident, enthusiastic and team player

Company Benefits:

• Quarterly townhall session & team bonding sessions with food and drinks provided
• Bi-monthly workshops & seminars for our employees to stay up to date with the relevant industrial knowledges & latest regulations
• Comprehensive group medical and hospitalization insurance benefits
• Hybrid working environment (work from home arrangement and staggered working hours)
• AWS and variable bonus

• Develop and deliver lounge operations to budget 
• Continually grow customer satisfaction ratings
• Continual development of service culture programs
• Protect lounges under our care
• Oversee recruitment and retention of key talent within the department
• Ensure that interactions with our guests (internal or external) are positive, productive and professional

Our Company

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

What You’ll Do

• Primarily responsible for projects delivery in Singapore, support the South Asia Consulting Delivery team in providing pre–sales support, planning, scheduling, monitoring and directing projects on agreed client requirements and to deliver expected Teradata business results
• Manages Teradata employees and third-party contractors to ensure projects meet established time, cost, technical and quality objectives.
• Own the project/s assigned from pre – contract sales process and will manage them through complete closeout. You will ensure that right software implementation approach is followed. In addition to project management, managing the project financials, timely invoicing and collections will also be part of your responsibility.

Who You’ll Work With

• The Consulting Delivery team consists of four (4) other team members that are individually situated in Singapore, Pakistan and Taiwan.
• Participate in scoping, planning, cost estimating, pricing of consulting projects, statement of work development and risk assessment, including but not limited to defining goals and objectives, identifying and documenting client requirements, resource requirements, project budget, project risks, and the translation of the client’s business requirements into specific deliverables while fostering relationships amongst stakeholders with clear communications and expectation management.
• The position reports to our Project Lead based in India.

What Makes You a Qualified Candidate

• Proven experience record of minimum 15 years demonstrating the ability to manage successful project deliveries including strategic planning, budget/cost management (P&L), risk management and change management.
• At least 2 years of experience in managing Data warehouse, Business intelligence, Cloud Migration, Application and Analytics projects.
• Good understanding of CMMi and ITIL frameworks along with at least one of the certifications for PMP, Agile, Six sigma, Prince2
• Proven experience in managing large multi-national, multi-cultural teams across geographies on projects
• Solid understanding of agile and devops, preferably in data analytics area.

What You’ll Bring

• Working industry knowledge along Government, Telecommunications, Financial Services, Aviation, Manufacturing or Retail industries is a plus
• Ability to work within multiple time zones and diverse cultures
• Experience of working and managing virtual teams including customer management
• Strong verbal, written and presentation skills
• Ability to guide the activities of an individual, group, or team toward a desired result or outcome. Drive consensus and team ownership of decisions.
• Customer centricity with an ability to work in large teams.
• Strong verbal, written and presentation skills

*Ability to travel in Asia depending on projects assigned.

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

We are seeking an Application Production Support professional to manage support activities for Olympic (Core Banking) and related systems. The role involves handling incidents, service requests, end-user queries, and maintaining system reliability.

Responsibilities:

• Provide L1/L2 application support to end-users.
• Escalate unresolved tickets to appropriate teams following established procedures.
• Deliver excellent customer service to build trust and positive relationships with users.
• Ensure adherence to Service Level Objectives (SLOs) and roadmap targets.
• Maintain and update knowledge articles.
• Support disaster recovery (DR), business continuity (BCP) exercises, and patching cycles.

Ideal candidate:

• Basic troubleshooting skills on AS400 and Unix.
• Strong knowledge of SQL queries and data analysis.
• Familiarity with production support tools like ServiceNow and JIRA is a plus.
• Strong verbal and written communication skills, with the ability to engage with a diverse group of stakeholders.
• Proactive, positive attitude with a team-oriented mindset.
• 7+ years of experience in IT production L1/L2 support within the banking industry.
• Knowledge and experience with banking products such as investment instruments, corporate actions, loans, deposits, remittances, and foreign exchange.
• Experience with Olympic banking system is a strong advantage.

We are seeking a dynamic and experienced Assistant Store Manager to join our retail team. The ideal candidate will have a passion for customer service, a strong understanding of retail operations, and proven leadership skills.

Responsibilities:

- Assist the Store Manager in overseeing day-to-day operations of the store

- Train and supervise sales associates to ensure excellent customer service

- Implement and maintain store merchandising and visual standards

- Monitor inventory levels and order products as needed

- Handle customer complaints and resolve issues in a timely and professional manner

- Assist with scheduling and managing staff to meet sales goals

- Ensure compliance with company policies and procedures

- Contribute to the overall success of the store by driving sales and maximizing profitability

Requirements:

- 2+ years of retail management experience

- Strong leadership and communication skills

- Ability to multitask and prioritize in a fast-paced environment

- Knowledge of retail operations, including inventory management and merchandising

- Customer-focused with a passion for providing exceptional service

- Flexible availability, including evenings and weekends

If you are a motivated and results-driven individual with a passion for retail, we want to hear from you. Join our team as an Assistant Store Manager and help us create a positive and successful shopping experience for our customers.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Interested applicants are invited to call or WhatsApp text JY at 91184028 for a confidential discussion. Please note, that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1107106 (Wong Chee Ann Jacky (Wang Zhian))
GOREF: 10410

https://sg.go.persolkelly.com/job/apply/10410

About the company

HDFC Bank is one of India’s leading private banks, incorporated in August 1994, with its registered office in Mumbai, India. As of September 30, 2023, the Bank’s distribution network is at 7,945 branches. The representative office in Singapore provides information on home loan products for purchase of residential property in India. Our business philosophy is based on five core values – Operational Excellence, Customer Focus, Product Leadership, People and Sustainability.

Job Description and Responsibilities

We’re looking for a high calibre professional to join our team and build up our emerging presence as an Senior Manager - Operations. At HDFC Bank, we provide our employees with

ample opportunities for career growth and development. The positive work environment and comprehensive training programmes ensure that our team of professionals is highly motivated and equipped with the skills to excel in their respective roles. We believe that the ultimate identity and success of our bank will reside in the exceptional quality of our people and their extraordinary efforts.

Job Purpose:

An experienced leader for Overseas Branches Operations, responsible for managing Overseas

Branch Operations and providing end to end Support to team. Possess extensive knowledge of Overseas Branch Products including Trade Finance. To supervise/authorize day-to-day operations.

Job Responsibilities:

• Ensure timely settlement of Trades/transactions across all verticals within the branch.
• Ensure accurate and timely regulatory reporting.
• Ensure settlement of funds to clients/counterparty Banks is done before cutoff time
• Ensure timely closure of audit/compliance open points.
• Providing a support function for all issues / Queries of Business, NR Sales and Treasury.
• Timely reply to queries / clarifications raised on Notes Mail / Escalation of issues.
• Maintaining TAT for various activities on desk, linked to external as well as internal Cut Off.
• Ensuring timely submission of MIS.
• Ensuring timely Receipt/release of funds & status of cheques from Correspondent bank.
• Monitoring the operation activity and publishing regular MIS.
• To ensure transactions are done within the Regulatory norms.
• To ensure that Bank guidelines are adhered to for all transactions.
• Ensure no miss out of any transaction.
• To ensure that the KYC is done for all transactions.
• To coordinate with Central Processing Unit to ensure that turnaround time is adhered.
• To ensure and maintain adequate readiness of Disaster Recovery site. In case of any disaster, to ensure that the Operation team reaches the site timely and Operation is re-initiated seamlessly.
• Branch General Ledger monitoring & reconciliation. To ensure Cash tally is done daily and reports reviewed and signed off.
• All stationary (eg Demand Draft etc.) are reconciled daily.
• Safekeeping & scrutiny of credit related documents.
• To ensure proper check is done on all outstanding documents & original documents are stored properly in fire resistant cabinets.
• Ensure scrutiny and safekeeping of KYC documents received for Account opening.
• Check on any discrepancy / Issues in processing on the various desk.
• To assist the External & Internal Auditors during the periodic audits, by providing necessary information.
• To review the audit reports and ensure that shortcomings, if any are plugged
• Act as the Chief-Complaints Officer and responsible for all query resolution within the stipulated turnaround time.
• Any other related job assigned by Head-FBO, the CEO, Singapore, and Group Head – WBO

Educational Qualifications

• Graduation
• Post Graduate
• Certifications on following would be a distinct advantage:

1.  CDCS
2.  Foreign Exchange

Key Skills

• Extensive Banking Product & Process Knowledge
• Extensive knowledge of Trade Products.
• Knowledge/experience of Oracle Core Banking system.
• Possess in-depth knowledge to regulatory guidelines on products, processes, systems and basic due diligence.
• Strong written and verbal communication skills.
• Strong interpersonal and stakeholder management skills.
• Strong Service and solution orientation.
• Ability to work well in a team as well as contribute individually within stipulated timelines.

Experience Required

Minimum experience in years – 5-10 years out of which at least 2-3 years as Unit Head/Team Lead

Major Stakeholders

(intra team and cross functional stakeholders, who would need to be interacted with for

discharging duties)

• Customers
• Business Teams
• Operations
• Product Team
• Treasury
• Risk
• Audit
• Compliance

Kindly be informed that only shortlisted candidates will be contacted.

Khandalkar Deepti Sunil

Direct line: 66318505 (Ext.309)

EA licence no.: 19C9769

Email: [email protected]

Personal Registration number: R1545009

Key Responsibilities:

• Lead and manage the compliance team to ensure the organization adheres to all regulatory requirements and internal policies.
• Develop, implement, and maintain comprehensive compliance programs, procedures, and controls across the organization.
• Monitor changes in local and international regulations, assessing their impact on the organization and ensuring necessary adjustments to compliance strategies.
• Conduct internal audits and compliance reviews to identify potential risks or weaknesses and recommend corrective actions.
• Oversee the preparation and submission of compliance reports to regulatory authorities and senior management.
• Provide expert advice on complex compliance matters, working closely with senior management and other departments, including legal and finance.
• Design and deliver compliance training programs for employees at all levels, fostering a culture of compliance across the organization.
• Investigate compliance issues, lead internal investigations, and manage the response to regulatory inquiries or enforcement actions.
• Ensure that compliance documentation is accurate, up to date, and readily available for audits and inspections.
• Collaborate with cross-functional teams to ensure the implementation of compliance-related changes and initiatives.

Qualifications:

• Bachelor’s degree in Business, Law, Finance, or a related field. Advanced certifications such as CAMS, CFE, or similar are a plus.
• 4-7 years of relevant experience in compliance management, regulatory affairs, or risk management.
• In-depth knowledge of regulatory requirements, industry best practices, and risk management frameworks.
• Proven track record in leading compliance programs, audits, and investigations.
• Strong analytical and problem-solving skills with the ability to assess complex issues and propose practical solutions.
• Excellent leadership, communication, and interpersonal skills.
• Ability to influence and drive change within the organization at all levels.
• Proficiency in compliance software, Microsoft Office, and reporting tools.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Izz Lokman (EA Personnel Reg. No. R24124828, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact Izz at 89193200 for a confidential discussion.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Location : In between Lavender/ Bendemeer MRT

Industry : Restaurant F&B (Inside a hotel)

- MUST HAVE EXPERIENCE AS F& B MANAGER

- 5.5 DAYS WEEK & 10 HRS INCLUSIVE OF 1 HOUR BREAK

Job Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capbability in handling daily tasks

4) Able to train team to upsell receipt per head, retail products (take away) and provide good customer service.

5) Versatile in different job roles and hands on operations.

6) Execute Outlet cleanliness and hygiene regime to keep outlet high hygiene standard.

Requirements :

1) Above 2 years of managerial F&B experience in managing a team of people

2) Above 2 years of F&B operations experience

3) Able to use Excels and Words to submit on monthly report

4) Friendly personality and hospitable to all guests, good PR skill.

5) Need to be hands-on to daily operations

JOB SUMMARY

• To manage Branch operational risk and ensure controls are in place
• To comply with the processes on cash handling and branch operations as per Branch Operations Manual
• Assist the BOCEM on the day to day running of branch operations
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Support the branch in achieving its business objectives within regulations and guideline of external regulatory bodies and the bank
• Activate, educate & direct clients to utilise digital/self- service terminal (SST) channels
• Generate new sales opportunities through referral (excluding insurance and investment)
• To be proactive in improving workflows / internal processes in branch

RESPONSIBILITIES

Branch Operations

• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Checking and approval of Application / Service Request documentations for all products / services.
• Collection of cheques from Quick Cheque Deposit box & batch for processing under dual control
• Review of all Daily/Monthly Reports via Report-to-Web (except GL Reports to be reviewed by BOSM)
• To scrutinize reports/schedules for unusual entries which may require further investigations / Escalations if required
• To raise any Suspicious Transaction Report (STR) if necessary
• Review of Daily Transaction Vouchers
• Stock Control – Custodian for Cashier’s Orders, Savings Passbooks, MLI Cards, Captured MLI/Credit Cards, Cheque Books and any others pending clients’ collection.
• Ensure all Drafts application, Telegraphic Transfer applications, standing instruction, GIRO, Payplus, Clients’ Requests are scanned / batched with appropriate authorization to relevant departments for processing on time
• Collate data/information related to branch reporting.- Accurate & Timely Submission
• Reporting of Daily, Weekly and Monthly Returns where applicable
• Reporting of any other Ad hoc information required from time to time
• Assist in answering phones, general enquiries and investigations.
• Branch Cash Operations In absence of BOCEM, CEOM to assume role of Cash Officer (Keyholder / Safe Combination Holder where applicable).
• To execute controls on cash within the present guidelines of the Bank

Limits Management

• Ensure the overall cash is within the Branch Cash Holding limits (end of day Branch limits)
• Ensure all Client Experience Representative (CER)/ Senior Client Experience Representative (CER) do not exceed intra-day limit /end of day cash limit
• Maintenance of Cash position in all auxiliary Services – ATM/CDM
• Escalate in the event of breaching branch cash holding limits to Branch Manager. Inform also via email the Head, Branch Operations and provide reasons / justifications on the breach
• Raise RMS for change of transaction limits when necessary (e.g. upgrade from CL5 to CL4)

Approvals, Controls & Reconciliations

• Ensure dual control operation of the Cash Vault/ATM/CDM
• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Approve movement of cash to and from vault with Senior CER under dual control and confirm denomination and value input in eBranch System
• Approve cash indent and return to MAS/Battery Road Branch via CISCO
• Perform Surprise Cash Checks at a pre-determined frequency
• Daily reconciliation of physical cash in Vault/ATM/CDM with - Senior CER under dual control
• Perform daily checks (random sample of 5% or 5, whichever is lower) on signature verification, transaction validation and technical details for each CER/ Senior CER’s Debit transactions within the CER/ Senior CER’s limit and sign off on the vouchers as evidence of checks.
• All staff to refer to Cash Operations Manual in Knowledge One for full details

Management of Service Delivery

• Ensure clients are being served within stipulated standard (refer to scorecard)
• Assist clients in queries; handling feedbacks, complaints that are escalated by CER/Sales staff which includes escalated exceptional investigations and queries and liaising with other functions/department

Referrals

• Generate new sales opportunities by proactively referring client with banking needs to respective Sales Staff for cross-selling & upselling, (except insurance and investment)
• To activate, educate & direct clients to utilise digital/self service terminal (SST) channels

Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Our Ideal Candidate

• Diploma or Degree holder
• Good verbal and written communication skills
• 2 years of relationship service management experience in retail banking

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Description:

• Exposure with developers & institutional developers.
• Comprehensive exposure to local consultants, architects and engineers.
• Conversant with different type of contracting procedures.
• Able to handle business development on their own.
• Build and maintain strong customer relationships while supporting the tender and business development team, project clients and consultants in their tender bids.
• Coordinate with tender department and HQ in scope of work and project executions and responding to requests, clarifications, and resolving any issues promptly and diligently.
• Coordinate with tender team to manage proposal response process, including detailed tender/ bid requirements.
• Initiate customer visits and processing of various sales proposal, quotations and contracts.
• Manage relationship with existing and potential clients to develop new opportunities and advance organisation’s business interests.
• Business development experience in the contract market with high-end architects, Consultants and end-user clients.
• Take charge of client acquisition and create new business opportunities to maintain the company’s relevance and competitive edge.
• Conduct the necessary market analysis to identify potential working partners for targeted projects.
• Communicate with the potential clients, consulting firms etc. to collect the information of targeted projects.
• To perform market research and identify prospective local projects leads.
• Resourceful and possess good market intelligence on potential upcoming projects.
• Conversant with local authorities’ requirements and engineering standards.
• Good working knowledge of general construction

• Other work tasks assigned by Management

Requirements:

• Minimum Bachelor's Degree in Architecture / Structure / M&E / Quantity Surveying
• Minimum 8 years’ experience in construction industry and having knowledge of the construction business and marketplace in Singapore.
• Team player.
• Career growth development.
• Excellent at developing proposals and presentation slides.
• Able to update and ensure company introduction and other marketing materials are up to date and organize marketing initiatives to increase customer engagement and awareness.
• Able to identify new market trends and seek potential business opportunities and generate monthly reports for management.
• Build and maintain relations with Client, Architect, Consultants, etc.
• Excellent written and verbal communication skills including professional presentations to clients.
• Manage and build positive relationships with existing clients.
• Increase the clientele base by proactively sourcing, arranging meetings and developing new relationships.
• Strong organizational and interpersonal skills with ability to build good relationships with clients and working partners.