•⁠ ⁠Supervises and coordinates activities of the employees to ensure that the club is running efficiently and profitably.

•⁠ ⁠Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

•⁠ ⁠Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

•⁠ ⁠Enforcing discipline and accept zero tolerance.

•⁠ ⁠Represent the performing artistes to attend all management meetings.

•⁠ ⁠Ensures the hospitality of the guest.

•⁠ ⁠Assists in interviewing, hiring, and training applicants/employees.

•⁠ ⁠Plans, assigns, and directs work.

•⁠ ⁠Appraises good performance of employees.

•⁠ ⁠Coaches poor performance of employees.

•⁠ ⁠Negotiating contracts and fee, booking venue and handling publicity.

•⁠ ⁠Foster and strengthen teamwork.

•⁠ ⁠Addresses complaints and resolves problems.

•⁠ ⁠Must be prepared to work during weekends and public holidays

Nearest MRT: Labrador Park
Contract Duration: 11 Months
Working Hours: 8.30am – 6pm (Mon – Thu), 8.30am – 5.30pm (Fri)
Basic Salary: Up to $3,450 per month

Job Responsibilities:

· Assist in the design and producing of communication materials (Socials, EDMs) to raise awareness of portfolio of open-source companies.

· Outreach to new developers’ communities and augment them into existing community.

· Support outreach engagement efforts (Meet-ups & Conferences)

· Develop quarterly news update for Enterprise partners

Job Requirements:

· Diploma or Degree in any discipline

· Experience in event management / Business Development / Community Partnerships & Outreach will be preferred.

· Good awareness of current affairs and interest in emerging tech landscape.

· Proficient in Canva or Adobe Suite for designing of communication materials.

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Working Location: Islandwide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Processing of Applications: Assist in processing and assessing online applications received in the system.
• Training Administration: Assist in training logistics such as setting up and tearing down of training venues, coordinating refreshments, and tech support.
• Data Management: Collecting, analysing, and presenting data on dashboards. (IT background preferred)
• Customer Service: Assist members of the public in promoting the use of digital/online services to apply for financial assistance. (Digital Ambassador)
• General Administration: Coordination of meetings, minutes taking, tracking of returns, data entry, etc
• Fieldwork: Assist Adult Protection Officers in field work.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Sociology / Early Childhood Education or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

GL Accountant (6-month contract)

Our client is a leading European MNC in the education industry.

Reporting to the Senior Finance Manager, this contract role handles the accounting activities in areas of GL, Fixed Assets and other accounting related areas.

Job Accountabilities:

• Manage and execute GL activities of assigned country to ensure that overall delivery of services is within agreed KPIs and SLAs.
• Responsible for timely and accurate financial and analytical reports to Manager, GL.
• Responsible for managing key stakeholders and internal customers including assigned country FD, FP&A teams, internal control teams, external auditors etc
• Ensure regular review and smooth and timely closing of accounts monthly, including identifying any unusual transactions and movements of account balances.
• Identify and follow up on areas of concern within the reconciliation, develops corrective action plans where needed and ensures accounts are in good standing.
• Ensure that good internal controls and GL practice are met in accordance with group policies.
• Actively participate in in digital transformation and continuous improvement initiatives which may involve activities such as defining requirements, change impact assessment and UAT.

The ideal candidate is meticulous and is able to work effectively with guidance.

Qualifications & Experience

• Diploma/Degree in Accountancy, CA or CPA will be preferred

• Has working experience with the accounting system

• Minimum 5 years of hands on experience in an accounting role

Key responsibilities:

• Assume full responsibility for the daily management of all site activities, including construction, installation, commissioning, and operations, ensuring alignment with project timelines, budgets, and specifications.

• Lead and guide on-site teams, ensuring high performance and operational efficiency, and resolving any challenges that arise to keep the project on track.

• Manage the procurement, allocation, and utilization of materials and equipment, ensuring resources are used efficiently and project milestones are met without delays.

• Facilitate effective communication and collaboration among engineers, contractors, vendors, and other stakeholders, ensuring seamless execution and timely issue resolution.

• Conduct regular safety inspections and risk assessments, addressing potential issues promptly and ensuring strict adherence to safety regulations and industry standards.

• Maintain accurate and up-to-date records of daily site activities, including construction progress, material usage, and workforce attendance. Prepare and submit regular status reports to senior management.

• Ensure that all project documentation, including construction drawings, test reports, and acceptance documents, is properly maintained and archived for future reference.

Qualifications and Skills:

• Bachelor's degree in Computer Science, Software Engineering, Electrical, or related field.

• At least 2 years of site management experience in data center or large-scale infrastructure projects.

• Strong project management and leadership abilities, capable of managing multiple construction teams.

• Familiarity with electrical, HVAC, cabling, and cloud cluster equipment installation.

• Excellent communication and coordination skills, able to collaborate with various stakeholders.

• Attention to detail with the ability to solve problems and manage stress effectively.

• Fluency in English is mandatory. Proficiency in Japanese or Mandarin is preferred.

Preferred Certifications:

• PMP (Project Management Professional) or similar project management certification.

• Uptime Tier certification, or other relevant data center certifications.

Language Requirements:

• Fluency in English is mandatory, and Mandarin is a plus.

>> Job title: Regional Sales Manager

>> Location: 1 Selegie Road Singapore 188306

>> Working hours: 6pm to 3am

>> Salary: $9000 - $12000

>> Preference: Full-time job

HIGHLIGHTS:

- Attractive BONUS + Extra Incentives

- One-on-one coaching system

- Career Progression

- Frequent Bonding Events

- Personal Development Training


RESPONSIBILITIES:

- Hiring, training, and managing staff, such as bartenders and waiters

- Managing inventory

- Opening and closing the club

- Ordering supplies

- Promoting club/hiring or encouraging others to promote club

- Ensuring operations run according to safety and sanitation standards and laws

- Implement strategies for improved work performance

- Nightclub managers may also be in charge of developing revenue opportunities for the club, such as recruiting talent or running promotions. Nightclub managers often work evenings, weekends, and holidays. The environment is usually loud and fast-paced.

REQUIREMENTS:

- Team Player

- Good Learning Attitude

- Citizen or PR preferred

Wave Entertainment Welcome you to join our team!

Job Description

1. Reception of visiting clients and addressing their health-related inquiries;
2. Organising various health-themed events and hosting the clients during on-site activities;
3. Guiding potential clients in experiencing health adjustment equipment (promoting the purchase of experience products or services);
4. Encouraging clients to join the membership program and inviting them to join the corporate social media group;
5. Explaining health services and related product knowledge to clients;
6. Overseeing the daily management of the health centre (including equipment, materials, and supplies);

Job Requirement

1. Please note that candidates are required to have relevant experience and a proven track record to demonstrate capability;
2. Strong interpersonal, communication skills, and the ability to consider clients' feelings while achieving effective conversions;
3. Strong growth potential, willingness to accept new challenges and problem-solving skills;
4. Diligent, proactive, and driven to succeed;

We’re on a mission to make financial services accessible and effortless for SMEs. As one of Singapore’s latest digital wholesale banks fully regulated by MAS, we’re committed to continuous innovation to bring about simpler, safer and more rewarding financial services.

Responsibilities

• The individual will play an integral role of a support function within the Collections Unit
• Working closely with the Collections Staff and Credit Head, the individual will primarily carry out the following tasks
• Liaising with external parties such as law firms, on legal actions taken on delinquent customers
• Supporting the collections staff on updating system records of our customers, upon receipt of updates from external sources such as the credit bureau, the commercial credit bureau, to name but a few examples
• Consolidation, and Reconciliation of Agency Commissions, Legal Fees, against actual activities carried out by the collections staff
• Other admin activities from time to time.

Requirements

• Minimum Diploma Holder
• Good interpersonal and communication skills
• Preference for individual with experience in the banking / finance industry
• Some experience in Debt Collections (within the banking / finance industry) will be a bonus

COMPANY DESCRIPTION

Red Shield Industries (RSI) is the social enterprise arm of The Salvation Army. By re-using, recycling and restoring donations in kind from the public and corporations, it generates income through its Family Stores to support our mission to provide holistic care to the community.

RSI also strives to assist humanitarian needs in times of crisis and emergency, leveraging on its logistics network to deliever aid to crisis areas in the region quickly and efficiently.

Working closely with local and international organisations, RSI engages them in meaningful programmes for their coprate social responsibility initiatives.

https://www.salvationarmy.org/singapore/red_shield_industries

RESPONSIBILITIES

About The Job

The Process Worker supports the mission of the Red Shield Industries, a social enterprise, highly regarded by public for its excellent delivery donation in kind service which is sensitive and responsive to the community welfare needs and meeting the funding needs of The Salvation Army. It is expected that as a process worker, the job incumbent will sort and distribute donated items according to the guidelines set up to maximize the revenue for The Salvation Army's work.

Key Responsibilities

• Check and process all clothing/toys/bric-a-brac/books/glassware/etc collected are classified as per standard operation procedures
• Ensure items are sorted categorically and distributed efficiently to warehouse for on forwarding to the retail stores.
• Support the execution of the planning and smooth operation of the sorting system and packaging before sending to the warehouse for distribution to the various stores.
• Surrender unclaimed monies or valuables to supervisor who will bring to the attention of the Processing Centre Management.

• Secondary Education
• Physically fit (able to lift 10 to 20 kg of goods)
• Able to stand for long period (4 hours)
• Able to work in non-aircondition environment

Working Hours

• Monday to Sunday: 8.30am to 6pm (inclusive 1.5-hours break)

Work Location

The Salvation Army Singapore Red Shield Industries

356 Tanglin Road Singapore 247674

To oversee the full maintenance functions of the hotel and its capital assets to ensure the consistency in meeting the department's objective.

To be responsible for the building, fixtures, facilities, equipment, machinery and project management in the event when alteration and amendment works are carried out in the hotel.

To be responsible for the overall effectiveness of Engineering Department.

• Prepare annual engineering maintenance budget and manage engineering maintenance costs within budget
• Managing the facilities requirements for Company facilities
• Control designated site facilities budget
• Oversee operations across multiple facilities
• Oversee facilities and general maintenance services
• Repair and maintenance of facilities
• Fall under facilities or engineering
• Support facilities management and facilities engineer on repairs and renovation projects
• Recommend the facilities capital improvement budgets
• Assist in facilities safety measures
• Supervise maintenance and repair of facilities
• Hold overall responsibility for facilities operations
• Building the portfolio facilities team
• Manage day to day facilities and building systems maintenance
• Lead all facility related staff including facility contractors
• Develop and monitor annual facilities budget
• Oversee maintenance contracts with vendors and service providers and engineering purchases
• Understand any facilities-related issues
• Prepare maintenance and facilities annual budget and plan
• Any other suitable tasks as and when assigned by General Manager/Executive Assistant Manager

Are you passionate about great coffee, exceptional service, and creating memorable guest experiences? At Common Man Coffee Roasters, we're more than just a café—we're a community. Riding on strong growth and expansion plans, we're seeking a dynamic, hands-on Assistant Restaurant Manager to join our team and help us continue to grow while maintaining the warm, welcoming atmosphere our customers love. If you thrive in a fast-paced environment, are a natural leader, and have a keen eye for detail, we want to hear from you!

Outlets looking to hire

CMCR @ Joo Chiat

Key Responsibilities

Sales & Financial Management

• Sales Performance: Monitor and drive restaurant sales to meet or exceed sales targets and KPIs.
• Financial Oversight: Manage budgeting, cost control, ensuring profit margins are maintained.
• Inventory Control: Manage stock levels and supplier relationships to optimise cost and minimise wastage.

Staff Management

• Team Leadership: Lead, motivate, and manage a diverse team of restaurant staff, ensuring high morale and productivity.
• Staff Scheduling: Oversee staff scheduling and ensure adequate manpower during peak hours, balancing labor costs and operational needs.
• Performance Management: Conduct regular performance reviews, provide feedback, and address any staff issues or disciplinary matters.

Operations & Controls

• Quality Control: Maintain consistent quality standards across all aspects of food service, from kitchen preparation to front-of-house service
• Health & Safety: Ensure compliance with food safety, hygiene, and workplace safety regulations in accordance with Singapore's regulatory standards.
• Equipment Maintenance: Ensure all restaurant equipment is properly maintained and that any repairs are completed in a timely manner.

Customer Service

• Customer Experience: Ensure a top-notch dining experience for customers by maintaining high standards of service throughout.
• Feedback Implementation: Actively seek and respond to customer feedback, using it to make improvements in operations and service quality.
• Issue Resolution: Handle customer complaints or issues professionally, working to resolve them swiftly.

Job Requirements

• Commit 48-hour 5 day work week
• Comfortable with working on public holidays and weekends when necessary
• At least 3 years of experience within the F&B FOH sector would be highly advantageous

Have what it takes to oversee the operations of an establishment ?

Apply Now!!

Duties & Responsibilities

• Arrange and schedule in all assigned on-stage performances of the company.
• Attend and arrange for rehearsals and work with other performer.
• Work with performers to fine-tune performance.
• Keep and update weekly routine performances.
• Assist the performer in selection for optimal performance standards.
• In charge of the admin of the performer including reporting to the management.
• Need to manage the staff and assist the management in handling all the issues of the performers.
• Attend monthly meetings pertaining to stage performance matters Requirements.
• Ability to communicate well with staff/ performer from East Asia.
• 3 to 4 years’ experience as Performing Artiste Manager or related manager.
• Able to communicate well with the performers.
• Has experience as Performer is a plus.
• Knowledge of Mandarin Pop or Jpop Kpop is advantageous.
• Strong stage experience.

• Design and Formulate Promotional Campaigns
• Contracting with Hotels and Attractions on a yearly basis
• In house fleet management, drivers’ employment and performances review for all staff
• Ensure accounts department are managed diligently with due diligence and all invoices are sent out to clients
• Payment approval for suppliers, payroll and CPF payment checking for Director approval
• Look out for local staff for employment to enhance company service delivery are on high standards
• Attend seminars, trade fairs across different destinations
• Create new products for MICE event in Singapore
• Ensure company creates training for local staff for upgrading, trainings, conduct quarterly meet session between staff and management
• Propose improvements on all aspect of company growth and planning
• Attend meetings with suppliers and potential clients to propose our company services
• Source local IT companies to build up our system for client to use on the smart phones.
• Website improvements and improvise and promote companies’ social media marketing presence

We are seeking a highly organized and experienced Customer Service Manager to oversee all aspects of customer service operations within our Food & Beverage establishment. The ideal candidate will possess exceptional leadership skills, a strong understanding of customer service principles, and a passion for delivering an outstanding guest experience. The Customer Service Manager will play a pivotal role in ensuring customer satisfaction, resolving issues, and driving overall business success.

Role and Responsibilities

Team Leadership

• Recruit, train, and supervise a team of servers, Waitress and other front-of-house staff.
• Provide ongoing coaching and feedback to ensure the team delivers exceptional service.
• Foster a positive and collaborative work environment that promotes teamwork and employee morale.

Customer Experience Management

• Develop and implement strategies to enhance the overall dining experience for guests.
• Monitor customer feedback and implement improvements based on suggestions and complaints.
• Lead by example by providing outstanding customer service and resolving guest issues promptly and effectively.

Operational Efficiency

• Ensure efficient operation of service areas, including dining rooms, bars, and waiting areas.
• Coordinate with kitchen staff to ensure timely and accurate food delivery.
• Manage reservations and seating arrangements to optimize dining room capacity and flow.

Quality Control

• Ensure that food and beverages meet quality standards and are presented according to company guidelines.
• Conduct regular inspections of service areas to maintain cleanliness and organization.
• Monitor compliance with health and safety regulations and take corrective action as necessary.

Inventory and Supplies Management

• Oversee inventory levels of dining room supplies, such as utensils, glassware, and linens.
• Place orders for supplies as needed and ensure proper stock rotation.
• Monitor and control costs related to customer service operations.

Qualifications and Education Requirements

• Diploma or Certificate in Business Administration, Management, or a related discipline is often preferred.
• Previous experience in F & B or a related field.
• Excellent communication and interpersonal abilities.
• Previous experience in a customer service management role within the food and beverage industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Excellent communication and problem-solving abilities.
• Knowledge of food and beverage operations, including service techniques and standards.
• Familiarity with point-of-sale (POS) systems
• Understanding of health and safety regulations.
• Flexibility to work evenings, weekends, and holidays as required.

ABOUT THE COMPANY

NewPower Worldwide is the fastest growing global independent distributor of electronics components, committed to delivering high-quality solutions to our customers worldwide. We are currently seeking a Sales Account Manager to join our dynamic team and contribute to our continued success in the industry.

JOB OVERVIEW

This role will focus on prospecting new customers, soliciting new business with our existing customers and closing deals to meet and exceed sales targets.

JOB ROLES & RESPONSIBILITIES

• Develop new accounts and expand our customer base across the APAC region.
• Manage and cultivate strong relationships with existing clients to maximize sales opportunities.
• Proactively call assigned accounts to solicit new business.
• Implement sales strategies to achieve and exceed targets.
• Ensure the entire sales process is done with a high level of urgency and accuracy to exceed customer needs/expectations: RFQ, quote, order processing, and fulfillment.
• Accurately document and update prospecting activity and new sales opportunities in our propriety CRM.
• Collaborate with cross-functional teams to ensure seamless delivery of products and services.
• Stay abreast of industry trends and market developments to identify growth opportunities.
• Drive and track weekly, monthly, and quarterly performance and sales metrics.

JOB REQUIREMENT(S)

• Minimum Diploma in Business, Supply Chain or equivalent.
• At least 2 years of Sales experiences, preferably in B2B sales.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

INFORMATION:

Provide technical support on product offerings and solutions to the customers.

Ensure proposed solution meets the local authority requirements, and accordingly to tender specifications.

Work closely with consultants, integrators/ contractors, and distributors to offer customers.

Plan and manage pre-sale activities including pricing, material specifications study and out-sourcing works.

SCOPE OF WORK:

Technical support on product offerings and solutions to the customers.

Proposed solution meets the regulatory and to tender specifications.

Work with consultants, integrators/ contractors, and distributors to offer customers.

Plan and manage pre-sale activities including pricing & material specifications study.

Study and proposes alternative solutions, specifications deviation from inquiry documents.

Work on project tender specifications, attend site for survey and assist integration proposal.

Discuss with inquirers on specifications change especially on installation design.

Generate project cost estimation, identifies new vendors / suppliers / contractors for optimum cost.

Work with sales team to generate detailed project proposals, quotations & technical documents.

Identify customer needs by focusing on promotional activities/ target group/building project pipeline.

Plan, execute marketing engagement for the target group to identify new business opportunities.

Work with vendors to provide competitive solution and identify opportunities for business growth.

Provide report of promotional activities and sales leads/forecast to share market intelligence.

Conducting regular training seminars in conjunction with product marketing managers.

REQUIREMENTS:

Diploma/Degree in Electrical/Electronic Engineering,

At least 6 years of relevant experience;

Knowledge in power products, e.g. Power Systems, UPS systems, switchgear, voltage components.

Understand architectural, mechanical, and electrical blueprints and electronic control systems.

Knowledge in site installation works and requirements preferred.

WORKING HOURS / LOCATION

5 day work week

8.30am to 5.15pm

Location in Jurong

OTHER BENEFITS

Annual leave - 15 days up to 21 days

Medical, dental, optical and annual health screening benefits

Company transport provided at Boon Lay MRT station

Other allowances applicable

Interested applicants, please attach your resume with your current salary. expected salary, reasons for leaving and notice period upon application.

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Responsibilities:

• Security Software and Access Control hardware
• After market sales related promotion to existing customers in Singapore
• Regular " patrol " activity as pro-active maintenance promotion. Software Service proposal with quotation & manage prospective / secure order / execute maintenance job by team
• Solutioning skills such as Troubleshooting / proper report and action order to the team.
• Prepare proposals
• identify protential clients
• Energy saving proposal with existing system diagnosis
• Help up and coordination with Sales & Marketing department. Job task share when the existing customer does machine replacement or expansion / upgrading orders.

Key Responsibilities:

• Identify and develop new business opportunities to achieve revenue targets.
• Build and maintain strong relationships with clients and partners.
• Conduct market research to understand trends and customer needs.
• Develop and implement strategic business plans to drive growth.
• Collaborate with internal teams to create tailored solutions for clients.
• Prepare and present compelling business proposals.

Requirement:

• Proven experience in business development, sales, or a related field.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.

Nearest MRT: Tai Seng
Contract Duration: 11 Months
Working Hours: 8.30am – 6pm (Mon – Thu), 8.30am – 5.30pm (Fri)
Basic Salary: $2,400 per month

Background:

You will be working with the team in managing international engagements on the processing of requests (e.g. speaker invites, invitation to attend conferences / events etc)

Job Responsibilities:

· Corresponding directly with liaison officers from the requesting party to clarify details and seek more information, before putting up a recommendation.

· Asist with maintaining of records relating to international engagements and correspondences.

· Assist with managing and execution of major events involving international participants / visitors, as well as managing foreign visitors to the organisation.

Job Requirements:

· Diploma in any field.

· Experienced in events management or hosting international delegates will have an advantage.

· Immediate Starters are preferred.

· Only Singaporeans

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Explore related work in TEE-enabled AI applications.
• Build and implement techniques to guarantee the security of the AI applications while minimizing the impact on their accuracy and efficiency.
• Evaluate the techniques on relevant datasets.
• Write reports/papers on the techniques and results.

• Bachelor or Master degree in Computer Science, Information Technology, Cybersecurity, or closely related disciplines from an institution of higher learning
• Relevant research experience in machine learning, computer vision, or natural language processing
• Excellent knowledge/proficiency in programming software/languages such as PyTorch is required
• Demonstrated experience and know-how on machine learning, computer vision, or natural language processing. Research experience on foundation models and/or TEEs is a plus.
• Good analytical, technical and problem solving skills
• Applicants with research publications in top AI venues will be advantageous
• Self-motivated individual who can work independently and also collaboratively with team members

#LI-JN2

Summary

This position is responsible for the entire credit granting process, bill collection, including the consistent application of a credit policy. Conducts periodic credit reviews of existing customers, and the assessment of the credit worthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses.

Job Responsibilities

Credit applications:

· Process credit applications within 10 working days, ensuring that clients are notified promptly and professionally. The credit worthiness of all applicants is formally checked and approval must be received from the Director of Finance.

· Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.

City Ledger:

· Ensure all invoices / statements are issued on a timely basis.

· Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.

· Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.

· Monitor and pursue collection of overdue accounts.

· Review city ledger daily for correct postings of charges and take corrective action where necessary.

· Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts.

· Respond to and resolve account queries in conjunction with accounts receivable.

· Review provision, write-offs and other adjustments immediately prior to month end.

· Implement effective inquiry response procedure for guests and management.

· Ensure all travel agent commissions are timely processed and paid.

· Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.

· Conduct credit meetings at least once a month, with relevant highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up.

· Attend Credit Managers meetings to keep up to date knowledge of credit risks.

· Appropriately manage all delinquent accounts, liaising with debt collectors where needed.

· Review and recommend accounts to be written off, providing appropriate documentation.

Guest Ledger and liaison with Front Office:

· Liaise between the Finance Department and the Front Office.

· Ensure PX and PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.

· Review the Advance Deposit ledger to ensure all the balances are either current or for future date.

· Inform the Front Office Manager of any deviations from policy by Duty Managers, or Front Office Agents that may come to his/ her attention.

· Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.

Commercial Responsibilities

· To keep closed contact with hotel debtors i.e. Travel Agents, Airlines, Corporate clients and Individuals.

Qualifications / Requirements

· Diploma in Accounting / Finance

· Minimum 2 years of experience in a similar capacity

· Good reading, writing and oral proficiency in English language

· Proficient in MS Excel, Word, PowerPoint and relevant accounting systems

· Service oriented with an eye for details.

· Ability to work effectively and contribute in a team.

Self-motivated and energetic.

Responsibilities

• Develop and execute comprehensive PR strategies aligned with clients' business goals.
• Offer strategic guidance and mentorship to ensure effective implementation by the team.
• Collaborate with senior leadership to contribute to the overall business strategy, managing timelines, budgets, and deliverables.
• Comprehend clients' business objectives and create programs, pitches, plans, and strategy decks in alignment.
• Manage reputational risks and uphold agency integrity during challenging situations.
• Cultivate and sustain strong client relationships, acting as a trusted advisor.
• Tailor PR campaigns based on a deep understanding of clients' industries, goals, and challenges.
• Ensure client satisfaction and retention through consistent communication and results delivery.
• Lead media/influencer relations efforts, fostering connections with top-tier outlets and influencers.
• Supervise content development, including pitches, press releases, and thought leadership articles.
• Collaborate with cross-functional teams for seamless integration of PR with other business functions.
• Provide leadership to the PR team, fostering a collaborative and innovative work environment.
• Manage operational aspects, ensuring efficient workflows, processes, budgeting, resource allocation, and project timelines to meet client expectations.

Requirements

• Minimum 5 years' experience.
• Experience with strategic PR planning, crisis management, team leadership, and impactful campaign development.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Centre for Global Education & Opportunities (GEO).
• Stakeholder Management
  • Cultivate and maintain strong relationships with partner universities, recruitment agencies, and potential partners through consistent communication.
  • Lead the annual placement projections and negotiation exercise with partner universities.
  • Promote SMU's programmes to prospective students and overseas universities, both virtually and in person.
• Programme and Event Management
  • Plan and execute events such as SMU's Study Abroad Fair, Orientation, Farewell Party and other student outreach and programme publicity initiatives.
  • Provide ongoing support and guidance to outbound SMU students and inbound international students throughout the programme. This includes managing the team's role-based mailbox and responding to programme-related inquiries.
  • Conduct surveys to gather feedback, analyse results, and prepare reports on students' study abroad experiences, as well as their learning outcomes.
  • Contribute to the daily operations of the exchange programmes, including onboarding, outreach, logistics, and billing.
  • Work closely with other departments within SMU to ensure full compliance with academic policies and study abroad safety protocols.
• Special Projects
  • Collaborate with the team to identify and implement improvements in operational processes to enhance effectiveness and efficiency.
  • Lead and manage various programme-related projects, assembling teams to successfully deliver on project goals.

• Diploma or degree holder, preferably with programme delivery and event planning/management experience.
• Strong knowledge of global education and experience in managing international student programmes and events.
• 1 to 2 years of experience in developing and running student programmes, focusing on recruitment and engagement.
• Excellent communication skills, confident in cross-cultural settings; Mandarin fluency is a plus.
• Sales-driven, with a focus on building relationships and growing programmes.
• Proactive, analytical, and adaptable, with problem-solving skills to address challenges.
• A team player, adaptable, and able to thrive in fast-paced environments.
• Detail-oriented with strong planning and organizational skills.
• Able to manage multiple tasks and deadlines efficiently, with high accuracy.
• Tech-savvy, with strong IT and social media skills for programme promotion.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, ESG and Quality Improvement to join our team!

The Manager, ESG (Environmental, Social, and Governance) and Quality Improvement, is responsible for overseeing the development, implementation, and continuous improvement of Quality Improvement initiatives aimed at advancing our Key Strategies to Achieve Excellence.

The role will focus on sustainability, social responsibility, governance, and operational excellence. This includes overseeing the five key areas: Environment, Supply Chain, Employees, Stakeholder Relations, and Health & Safety. Additionally, the role is responsible for promoting initiatives related to 'embrace' and/or sanctuary, ensuring clear communication, and fostering a thorough understanding and execution of CSR practices

The role combines a commitment to both environmental and social responsibility while focusing on enhancing the quality of hotel services and operations. The ideal candidate will be a proactive leader capable of managing ESG programs, driving sustainable practices, and leading quality improvement projects to enhance guest satisfaction and operational efficiency.

Quality Improvement

• Continuously encourages reporting and recording of defects from all sources daily.
• Ensures all guest defects are resolved prior to or after guest had departed the hotel.
• Statistical analysis of data and reduce the recurrence of trend defects.
• Identify specific key drivers of satisfaction for hotel and communication of results throughout the hotel. Partners with regional office to provide leaders with Operational Reports and analysis to meet/exceed goals.
• Facilitates core project teams, ensures utilization of quality tools and reports out/updates hotel leaders and regional office the status of the team Responsible for training new and existing colleagues on the utilization and benefits of QI initiatives for continuously improving systems and processes.

Environment:

• Supervise and support the hotel’s Environmental Management System (EMS) through ISO14001 certification
• Work with the engineering team to ensure targets for water, energy and Co2e are met
• Implement activities and policies that promote environmental awareness

Supply Chain:

• Work with the purchasing team to ensure the supplier code of conduct and green purchasing guidelines are upheld
• Develop partnerships with local and eco-friendly suppliers
• Communicate any pertaining CSR related information at yearly supplier forums

Employees:

• Develop a meaningful CSR employee volunteerism calendar of events to meet hotel targets
• Work with HR to ensure Shangri-La standards for staff wellbeing, hotel facilities and fair working practices are maintained
• Support the group wide policy to include 2% of permanent headcount of People with Disabilities (PWD’s)

Stakeholder Relations

• Conduct conducive dialogue and share good CSR practices with local communities, NGO’s, civil society, local government and businesses
• Ensure expertise from the hotel is used towards making a positives impact on the local community
• Where needed, register as member of local associations and attend meetings to leverage CSR locally

Health and Safety

• Supervise and support Occupational Health & Safety certification (ISO 45001)
• Support Fire Life Safety standards across the hotel
• Work with HR to develop targeted health activities for employees

Our unique pharmaceutical business offers exposure to medicines, vaccines and consumer healthcare products across a patient’s life cycle from conception to later life, with brands coming from; our established business, wholly owned local companies and local brands. We have an exciting opportunity for the right person to join our regional marketing team; to help transform the business and deliver on our ambition to grow the business with our expansion in to e-commerce and digital healthcare services. Beyond day to day marketing, there will be involvement with Business Development (BD) to build the product pipeline and fill the innovation hub. The right candidate will be able to work independently and be creative and passionate.

The role is tasked with (1) innovative marketing plans, in partnership with affiliate businesses and the global marketing team (2) forecasting marketing initiatives based on consumer insights and analysis of new business opportunities (3) enhancing the capabilities and talent pipeline in the marketing organization (4) leading programs to deliver on the APAC strategy to double the size of the business.

The position is responsible for also working closely with cross functional teams across the geographies.

Responsibilities

• To review and support the APAC region’s strategic business plans for the group of products (Brands, BGX, Gx and OTx) and to support APAC region’s sales and share growth for the group of products with a focus on current as well as the product portfolio of new launches.
• Provide support to affiliate to assure the commercial success of assigned brands/TA
• Ensure APAC EPD builds and enhances a Marketing led mindset with insights, patients and customers at the core of everything delivered.
• Develop project and marketing plans supporting new product introductions from both internal and external resources
• Success in the role will take into account the delivery of sales against Plan numbers, utilization of the promotional support budget and improved market share of brands across TAs.
• Design, manage and support marketing insights driven brand plans for APAC EPD with the involvement as appropriate of all key stakeholders. The plans should identify future trends and address all key issues, CSFs and execution steps.
• Work cross functionally across APAC in executing the annual and long term marketing plan.
• Ensure Affiliate Marketing plans are reviewed, challenged and executed well.
• Design, plan and organize execution of key regional marketing programs for the brands including digital and multichannel customer engagement.
• Create mechanisms to monitor and assess execution of marketing programs. Adapt plan and tactics accordingly
• Be responsible for Regional launch plans and ensure optimal utilization of the planned promotional support budget
• Ensure suitable commercial input for NPD business case evaluation (clinical development and Licensing & Acquisitions (L&A))
• Leverage market insight and market research programs for key brands to answer key questions posed by the brand to deliver on unmet needs
• Ensure capability building across the region in launching new BGx and marketing BGx
• Collaborate with sales team and reinforce portfolio selling and category management
• Reinforce best practices sharing across affiliates
• Represent Asia in Divisional/Global Marketing forums

Requirements

• Business degree – Graduate or Post-graduate
• +8 years of pharmaceutical marketing experience
• Regional experience is an asset
• Local experience in APAC with ideally at least 1 year experience in sales on top of marketing
• Knowledge of APAC pharmaceutical market
• Experience in cardiology, CNS, respiratory TA is a plus
• Fresh consumer mindset thinking that shows innovation and ambition
• Keen interest to challenge the status quo in order to transform the business
• Agility and clear communication skills to be a key influencer with a variety of stakeholders
• Hungry for a challenge
• Resilience to upgrade thinking with the objective to grow the business
• Intrapreneurial, takes initiative and comfortable to take the lead
• Exuding high energy, demonstrating progressive thinking that is market competitive
• Insights driven brand builder. Brand champion
• Comfortable to operate with multiple competing priorities with limited resources
• Collaborative leadership style, able to bring multiple parties together to resolve an issue
• Excellent interpersonal skills