Operation Hour Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

Responsibilities

· Accomplish Backend Sales and Booking Budgets set by BU

· Manage the Sales and Booking forecast accurately and to align with BU

· Analyze and map out Customers' Tester platforms against Devices Type and EndApplication

· Provide an update on major customers' Tester platforms against Devices Type and End Application upon investigated.

· Understand customers' business direction and industry market trend via testers' install map and investment plan.

· Explore what types of future Devices customers will be focusing on for the next3 years

· Generate monthly progression reports and review with BU

· Progressively increase Backend Business (Cellcia, Prober) MS through New Devices, Penetration or Development and Legacy Replacement

· Create Strategy to counter New Devices customers in their next business expansion

· Create New Business Strategy to attract customers on 'Legacy Tool Replacement' promotion

· Conduct Monthly review meeting between BU and Region to align goals according to GT35 goal and realize business plan

· Increase New or Sustainable Business for Backend Customers by potentially raising ASP and MPR with according to GT35 goal

· Create and drive upgraded strategy and tactics to increase ASP or Profit (MPR)in the next business expansion

· Conduct Monthly review meeting between BU and Region to align GT35 goal and realize business plan

· Strengthening Operational Readiness

· Provide timely update with respects to BEOL information in terms of market situation, customers' FCST, VOC and issues via CALL reports to BU/Region

Requirements

· Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent

· A meticulous, organized and resourceful team player

· A highly motivated individual who works independently with little supervision.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793| EA Personnel: Lionel Liew | Registration No: R1330693

As the Senior Channel Sales / Business Development Manager (CCTV), you will be responsible for driving the sales of VIGI CCTV product range through the company's channel partners islandwide of Singapore and drive growth and expand our market presence in the CCTV sector.

Job Descriptions:

• Develop, execute and implement strategic business development plans and campaign to achieve sales targets and expand our customer base in the VIGI CCTV market.
• Cultivate, manage and maintain new and existing relationships with clients and key channel partners to drive sales of VIGI CCTV products and ensure high levels of customer satisfaction and retention.
• Develop and implement sales strategies and campaigns to achieve revenue and growth targets
• Identify new channel opportunities through market research, networking and secure new partnerships to expand the distribution network
• Monitor market trends and competitor activities to identify new product and service opportunities
• Collaborate cross-functionally with marketing, product, and technical teams to support the go-to-market strategy
• Analyse sales data and provide insightful reporting to the business
• Collaborate with the marketing team to create targeted campaigns that promote our CCTV solutions
• Conduct presentations and product demonstrations to prospective clients, showcasing the benefits and features of our offerings
• Attend industry events, trade shows, and conferences to represent the company and network with potential clients.

Job Requirements:

• Min. 2 years of experience in channel sales or business development, preferably in the CCTV or security technology industry
• Proven track record of building and maintaining successful channel partnerships, business development, exceptional communication skills
• Deep technical understanding of CCTV systems, security technology, systems and solutions
• Excellent communication, presentation and negotiation skills
• Ability to work independently and as part of a team to achieve sales targets
• Good analytical and problem-solving skills
• Ability to communicate Mandarin effectively as the incumbent requires to liaise with Chinese-speaking stakeholders/counterparts for work or project related matters

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gKgm7cq5

• Autonomy to make key decisions for Oracle Enterprise HR on a global scale.
• Permanent role with an established company

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for a IT Manager - ERP Oracle HR / HRMS to join their team.

About the job
Your role involves:

• Managing a lean Oracle HR team, this includes hiring, conducting performance appraisal and handling escalation
• Oversee the maintenance and higher adoption rate of the recently upgraded Oracle Fusion HR system.
• Implementing system enhancements and upgrades.Ensuring projects is implemented according to timeline, budget and scope.
• Handling configuration and integration of the system to meeting user requirements
• Managing external vendors, ensuring that SLA has been adhered to

Skills and experience required

As a successful applicant, you will have at least at least 7 years of experience in Oracle HR. At least 2 years of experience of direct team management. Proven track record in engaging with business stakeholders will be required for this role.

Candidates with regional / global exposure will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established company for a global role. You will get the autonomy to make key decisions for Oracle Enterprise HR on a global scale.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gKgm7cq5 (EA: 94C3609/ R1219669)

Meta is seeking a seasoned Benefits professional to work in the APAC Benefits Strategy team. This role is responsible for managing and executing employee benefits programs across APAC, ensuring alignment with business objectives, competitiveness, and compliance with local regulations. You will collaborate cross-functionally to ensure effectively and contribute to thought leadership and creative solutions to a growing organization. This is a full-time role based in Singapore and reports to the APAC Compensation and Benefits lead.

Responsibilities

• Support the strategic evolution of employee benefit programs, focused on taking care of our people and meeting the needs of a diverse workforce.
• Drive efficiency improvements to optimize the total benefits offering enhancing overall employee experience.
• Assist in the qualitative and quantitative analysis and research on employee benefits related programs including developing key metrics to analyze programs and help shape design decisions using data.
• Drive the reporting processes of APAC benefits program, including budget management, metrics review and reporting"
• Support the implementation of programs including working with the cross functional teams (HRBPs, Benefits Operations, Legal, Payroll, Tax) to develop the implementation strategy and roadmap.
• Things can always be done better. This role will strive for efficiency, including process design in partnership with the People Operations team.
• Design and implement effective communication and education strategies for benefits programs across APAC.
• Partner with global benefit teams to ensure consistent rollout & adoption of global benefits philosophy across APAC

Minimum Qualifications

• 8+ years broad exposure in benefits design and delivery across benefit programs, including health and mental health programs, risk insurances, leaves programs, retirement plans and family support across APAC, ideally in fast growth performance driven cultures.

Preferred Qualifications

• Strong analytical capabilities
• Good mix of hands-on, operational and design/strategy experience.
• A solid knowledge of international benefit programs from market positioning to administrative details.
• Excellent communication and facilitation skills with demonstrated ability to build relationships & credibility with business leaders.
• Demonstrated ability to exercise sound judgment, present well formulated points of view and to justify ideas with good data.
• Demonstrated project management experience, and the ability to work to tight deadlines with multiple priorities, and across multiple countries.
• Self-starter and able to work with a high degree of autonomy

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

About the role

Be part of a groundbreaking journey as our client opens its first-ever café in Asia! Our client are seeking a dynamic and experienced Café Floor Manager to be part of their pioneer team in Singapore. This is a unique opportunity to bring the brand's luxury experience to life through exceptional service, ambiance, and culinary offerings.

As the Café Floor Manager, you will lead a team dedicated to delivering an elevated and seamless customer experience, managing daily operations, and upholding brand’s renowned standards of elegance and sophistication.

Responsibilities

• Assist the Café Manager in overseeing daily operations, ensuring service excellence and smooth floor activities.
• Lead the floor team to provide a welcoming, memorable experience that aligns with Prada’s luxury standards.
• Help recruit, train, and motivate the team to maintain high service standards and a positive environment.
• Monitor the quality of food, beverages, and ambiance, addressing issues and upholding Prada’s brand values.
• Track inventory levels, conduct stock checks, and assist in ordering to ensure smooth operations.
• Enforce health, safety, and hygiene protocols to maintain a safe environment for guests and staff.
• Address customer feedback on the floor and escalate to the Café Manager as needed.
• Help monitor daily sales and expenses, contributing to financial targets and budget adherence.

Requirements

• At least 3-5 years of experience in a managerial role within the hospitality or luxury food and beverage sector.
• Proven ability to lead, motivate, and manage a team while maintaining high standards of service.
• Strong interpersonal skills to interact effectively with customers, team members, and management.
• A keen eye for maintaining quality, presentation, and luxury service standards in all aspects of the café operation.
• Proficiency in English, with additional languages a plus, to communicate with a diverse customer base.

Apply today!

Registration No: R22104771
EA Licence No: 22C1376

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Human Resource (HR) Manager to handle our HR operations and act as a strategic partner to the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Manager / Business Partner or similar role, with a good understanding of HR best practices and business acumen.
• Candidates with past consultancy background (eg. Staffing / RPO) will have an advantage
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

Moomoo Financial Singapore Pte. Ltd. (Moomoo Singapore) is an advanced financial technology company transforming the investing experience by offering a digitalised brokerage and wealth management platform – moomoo. Moomoo enhances the user experience with market data, news, and powerful analytical tools. Moomoo also embeds an unique digitalised investment community to connect all users, investors, companies, analysts, media and key opinion leaders.

In Singapore, Moomoo Financial Singapore Pte. Ltd. (www.moomoo.com/sg) offers investment products for trading via the moomoo platform, and it is a capital markets services licence holder regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In June 2022, Moomoo Singapore became the first digital brokerage to receive all five memberships from the SGX Group for the securities and derivatives markets.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!

Integrated Marketing Manager, Product Marketing

Moomoo SG is on the lookout for a dynamic Product Marketing Manager to join the Integrated Marketing Team to contribute to the rapid expansion of our business in Singapore. As the Product Marketing Manager, you will play a pivotal role in planning and executing product go-to-market campaigns, and be the locally-based product marketing expert to be consulted on the product go-to-market strategies, product positioning and messaging for Moomoo SG's retail investment products.

This role requires both high level of collaboration across functions and good understanding of a wide variety of investment products. You must be a team player and are comfortable working closely with cross-functional teams including branding & PR, growth, lifecycle marketing, content marketing and product management. You also understand from the customer's perspective what they want and how they think when investing, and you are able to translate their needs to strategic plans and collaborate with other teams to implement. The ideal candidate will have good knowledge of capital market products including global stocks, derivatives, unit trusts and cryptocurrencies, or is personally a savvy trader or investor who understands the investment mentality in Singapore.

Responsibilities

1. Product GTM Campaigns:
1. Lead go-to-market plan for key product launches. Plan and execute integrated promotions/campaigns to drive product growth through the omni-channel strategies, including external channels such advertising, KOL, online & offline events, PR and owned channels such as official website, SEO, eDM, in-app community and social media.
2. Product Positioning and Messaging:
1. Identify target audience and develop compelling core messaging and positioning through thorough market research and competitive analysis.
3. Marketing Collateral Development:
1. Collaborate with design teams to create impactful marketing materials, including key visuals, product videos, landing pages, one-pagers, and webinar/event content.
4. Product Operation
1. Work closely with the operation team. Be consulted on the evergreen product operation to ensure strategies are aligned and localised for Singapore market.
5. Outbound Communication:
1. Support communication to sales team and clients, educating them about our product offerings and benefits.
6. Inbound Communication:
1. Collect feedback from customers, review and ideate, and communicate insights to the product team for continuous product improvement.
7. Data Analytics:
1. Monitor marketing and business metrics in collaboration with the data science team. Adjust overall marketing strategies based on data analytics.

Please note that only short-listed candidates will be contacted.

Requirements

• Passionate about a career in marketing in the fintech space.
• Bachelor's degree or above.
• Minimum 5 years of experience in marketing & growth, preferably in the fintech/tech/finance industry.
• Experience in independently managing marketing campaigns, capable of leading projects across teams and reporting up.
• Experience in collaborating with cross-functional teams, including branding & PR, growth, content, product management, lifecycle marketing, data analytics and sales.
• Good understanding or knowledge of capital market products including global stocks, derivatives, unit trusts and cryptocurrencies. Understand the investment mentality in Singapore.
• Excellent presentation, written, and verbal communication skills.
• Strong proficiency in English (both written and verbal) and Mandarin (verbal). This role requires frequent communication with mandarin-speaking stakeholders.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 143 countries and territories with more than 273,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Job Description

The successful candidate will have the following responsibilities:

• Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentations and management letters and reports and monitoring of engagement progress against budget and timeline
• Developing and maintaining long-term client relationship and identifying business development opportunities
• Coaching and developing team members to achieve technical competencies and efficient performance

The ideal candidate should have:

• A recognised degree in Accountancy and professional accounting qualifications such as ACA, ACCA, CPA Australia or equivalent
• External audit experience of minimum 10 years or more in a mid-tier or large accounting firm
• Experience in handling a portfolio of listed clients in a medium to large professional services firm
• A good understanding of pertinent business and risk management issues and familiarity with the regulatory and reporting environment
• Strong working knowledge of PCAOB standards, IFRS, US GAAP and SOX-404 is greatly advantageous
• Excellent communications skills, strong analytical skills and excellent business acumen

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Team Introduction

The User Growth (UG) team is responsible for the growth of TikTok's international short video products. We help develop customized growth strategies for the products and utilize various marketing, product, and data analysis techniques to achieve business growth goals. The UG team maintains and optimizes a range of product growth strategies, such as paid advertising and organic user acquisition, and skillfully applies them to various businesses to drive growth. Additionally, when new growth opportunities are identified, we create new solutions to help businesses achieve breakthroughs. By joining the UG team, you will be responsible for the growth of products with billions of users and gain hands-on experience in cutting-edge growth practices.

Job Description

- Responsible for developing growth strategy and media KPIs around user retention, target audience, and channel mix

- Execute quantitative analyses of data that translates into actionable insights for growth team as a whole

- Manage segments of larger corporate initiatives both on an on-going and ad-hoc basis while collaborating with XFN teams and stakeholders

- Analyze and deliver key insights on competitive landscape of mobile industry

- Develop and own dashboards to monitor overall marketing channel performance

- Explore channels for new growth marketing opportunities, including both performance channels and other possibilities

- Formulate new business models and make strategic recommendations on how to best optimize existing opportunities

- Work in conjunction with the in-house production team to drive creative development and execution

- Advise on best retargeting and reengagement strategy focused on churned users

- Closely collaborate with cross-functional and international teams across Content & Programming, Product & Engineering, Brand, and Data Analytics to develop new growth opportunities

Minimum Qualifications

- 5+ years of strategic planning, management consulting, or investment banking experience

- Experience performing research and in-depth data analysis to develop business strategy

- BA/BS degree

- Experience in building the go-to-market strategy for a fast growing mobile application or product

Preferred Qualifications

- Experience in building marketing campaigns for user acquisition and brand awareness objectives

- Ability to multi-task, manage multiple projects simultaneously, and promptly change priorities based on business needs

- Strong understanding of international market trends

- Passionate about social media and short video products

- Experience working with international partners in different time zones

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Innova Bio-Medical Pte Ltd is a Singapore-based subsidiary of Innova Medical Group, Inc., under Pasaca Capital, Inc, USA. Innova specializes in diagnostic medical devices and services designed to improve global health outcomes. The company focuses on screening, testing and diagnostics for various health conditions, including infectious diseases such as COVID-19. With its headquarters in Pasadena, CA, Innova has successfully delivered millions of COVID-19 test kits to England and continues to expand its presence globally.

Role Description

This is a full-time hybrid role. The Assistant Sales Manager will be responsible for managing day-to-day sales operations, building and maintaining client relationships, and achieving sales targets for the company’s portfolio of diagnostic medical devices. This role provides the flexibility for some remote work while being primarily based in Singapore.

Key Responsibilities

1. Develop and implement sales strategies to achieve business objectives.
2. Identify and engage potential clients and distributors in target markets.
3. Manage a portfolio of accounts and maintain strong client relationships.
4. Provide after-sales support to ensure high customer satisfaction.
5. Monitor sales performance and prepare regular reports for management.
6. Collaborate with internal teams (Marketing, Operations, Regulatory) to support client needs and ensure timely product delivery.
7. Stay updated on market trends, competitor activities, and healthcare industry developments.

Requirements

1. A Bachelor's degree in Business, Marketing, Healthcare or a related field is required
2. Minimum 3-5 years of experience in the healthcare industry, preferably in medical device sales
3. Proven experience in Sales Management, Client Relationship Management, and achieving Sales Targets.
4. Strong communication, negotiation, and interpersonal skills.
5. Ability to work independently and collaboratively in a fast-paced environment.
6. Knowledge of diagnostic medical devices and their applications in healthcare.

Logistics Manager responsibilities include:

responsible for the overall supply chain management.

organizing and monitoring storage and distribution of goods.

Strategically plan and manage logistics, warehouse, transportation and customer services

Direct, optimize and coordinate full order cycle

Liaise and negotiate with suppliers, manufacturers, retailers and consumers

Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency

Arrange warehouse, catalog goods, plan routes and process shipments

Resolve any arising problems or complaints

Supervise, coach and train warehouse workforce

Meet cost, productivity, accuracy and timeliness targets

Maintain metrics and analyze data to assess performance and implement improvements

Comply with laws, regulations and ISO requirements

Requirements and skills

Proven working experience as a Logistics Manager

Record of successful distribution and logistics management

Demonstrable ability to lead and manage staff

Proficient in standard logistics software

Excellent analytical, problem solving and organisational skills

Ability to work independently and handle multiple projects

BS in Business Administration, Logistics or Supply Chain

• Location: CBD
• Salary: $6000 - $7500
• Comfortable with start up environment

Responsibilities:

Digitalization Solution Planning:

• Develop comprehensive design proposals and system plans tailored to the specific needs of each operational unit.
• Collaborate closely with stakeholders to identify requirements and design effective solutions that align with organizational goals.

User Requirement Analysis:

• Evaluate digitalization projects and clarify user requirements through in-depth analysis and collaboration with users and IT project teams. Ensure that solutions meet user needs and enhance operational efficiency.

Progress Tracking:

• Monitor project progress at various stages, ensuring timelines are met and milestones achieved.
• Control team progress and overall process efficiency to drive successful project outcomes.

Cross-Departmental Coordination:

• Coordinate project operations across departments, fostering collaboration and synergy among diverse teams.
• Assess actual resource allocations and optimize resource utilization for project success.

Risk Management:

• Identify potential risks and issues affecting project delivery.
• Implement quality control measures and propose mitigation plans and solutions to address challenges proactively, ensuring project success and minimizing disruptions.

Communication and Documentation:

• Prepare presentations and documents for project progress reports and relevant meetings.
• Communicate project updates, milestones, and outcomes effectively to stakeholders, fostering transparency and alignment.

Requirements:

• Bachelor's degree in Business Administration, Information Technology, or related field.
• 5+ years of experience in project management, preferably in digitalization or system implementation projects.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Excellent communication and interpersonal skills.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Job title: Regional Account Manager

Reporting into: Head of International Sales

About the Company

DCD is a unique marketing services company – DCD has been publishing content and running events exclusively for the data center industry since 1998. They are regarded as a trusted source of information for over 8 million site visitors and 385,000 opt-in data center professionals around the world who regularly interact with the platform.

The Role:

As Regional Account Manager you will be responsible for delivering substantial revenues, selling integrated and multi-channel sponsorship packages to new and existing clients across the Middle East and APAC.

You will be responsible not only for offering tailored integrated solutions to our existing customer base, but also to map and grow those accounts by region, segments and/or product lines.

You will be expected to sell across our digital and F2F product suite. Including the leading live events series (F2F) which attracts over 10,000+ delegates a year, as well as a leading suite of digital marketing products.

Responsibilities:

• Create a sales plan for the designated sales territory
• Your key focus will be within the Middle East and APAC regions, however you may also be asked to look after global accounts and collaborate with sales teams in other geographies to ensure we provide the best solution
• Generate sales through development and maintenance of tactical and strategic relationships with clients
• Understanding your client’s explicit business needs and requirements in a fast-moving market is essential to the role, and therefore you will need to keep up to date with industry news and trends and apply your consultative sales skills to ensure we offer the most suitable solutions to each client
• Provide a high level of customer service at all times, ensure you are in regular communication with your clients by having bi-weekly or monthly campaign calls in collaboration with the client success team
• Have weekly catch ups with the client success team to track progress of your clients’ campaigns
• Write great proposals, using the available DCD sales resources and the information gathered through client research and interaction
• Ensure all leads and contacts are followed up in a timely and professional manner.
• Carry out effective research and preparation for your calls and meetings – use the knowledge of our industry experts within Conference Production and Editorial teams when required
• Log accurately all activity on Salesforce
• Meet your sales targets and work in line with the KPIs
• Support and work in collaboration with the Account Managers, Customer Success, Marketing, Conference Production, Channel Managers, Finance and Operations teams
• Develop your data center industry knowledge to better support your client base
• Attend industry and company events when required

Skills, experience and personal attributes:

• A minimum of 3-5+ years sponsorship sales experience from events and media background
• Ability to sell multi-channel/integrated campaigns
• A consultative sales process in handling complex briefs, responding with considered and creative solutions. Proficiency in SPIN Selling or 'GROW' sales method/process would be preferable.
• High standard of interpersonal skills, professional confidence and tenacity
• Good organisational and time management skills: essential to handle the workload of managing multiple complex accounts
• Strong sense of customer service and client management
• Excellent communication skills; ability to communicate technical information to all audiences
• Demonstrable proficiency in proposal writing, handling multiple stakeholder meetings, running presentations and objection handling
• Proficient with Google Suite preferable but not essential, and ideally Salesforce
• University educated or equivalent
• Able to travel to designated events and business travel globally

Interested? Please click apply now or you may email to our consultant, Laura Denholm directly at [email protected] today!

EA License No.: R22108421

Agency License No.: 11C4388

AVP, Regulatory Compliance, Payments

You will play a key role in ensuring adherence to compliance regulation, advising stakeholders on applicable compliance issues, and promoting a compliance considerate culture.

Key Responsibilities

• Ensure compliance with applicable laws, rules and regulations.
• Work with the business to identify and manage regulatory risk
• Handle incident reporting.
• Assess risk.
• Draft and implement compliance policies, standards and procedure.
• Develop, implement, and execute compliance testing, continuous assurance, and reporting of compliance testing reviews.
• Manage regulatory requests, prepare responses and inform the senior management of significant compliance matters.
• Manage monthly compliance reporting to Senior Management and Board.

Requirements

• 7 years of compliance experience (banking, payments, insurance or consulting)
• Salary Range: ~$84,000 - $96,000

For more information, apply now.

SLOANE SHOREY

Compliance | Risk | Intelligence | Investigations

www.sloaneshorey.com

We partner with leading organisations to attract and retain highly skilled professionals in compliance, risk, intelligence and investigations. Our clients include tier-1 corporations from Asia, Europe, and the US, as well as global law firms and specialist consultancies, operating across sectors including aerospace & defense, aviation, banking & financial services, data centres, engineering, manufacturing, and technology. Established in Singapore in 2017, we execute assignments across Asia and beyond. Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gNWEnUCX

• Global role with team management responsibilities
• Exposure to latest technology - Cloud technologies

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Network Manager Enterprise Infrastructure to manage their network team.

About the job

Reporting directly to the head of IT infrastructure, your responsibility includes:

• Ensuring smooth delivery of IT network (LAN,WAN, SD WAN) services, ensuring that internal SLA has been met
• Managing external vendors for smooth delivery of Infrastructure services, ensuring external SLA has been met
• Ensure infrastructure changes, authorization request and bug fixes are applied by vendors as per business requirements without disruption of service, in compliance with defined IT policies and procedure
• Designing network Blueprint and roadmaps.
• Managing the IT Network team across the region, this include assigning and reviewing of work

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in network (LAN,WAN, Cisco devices and etc). Proven track record in managing a team is required for this role.

Proven track record of working in end user on a regional role will be of added advantage.

Exposure to cloud - Azure or AWS will be highly preferred.

Whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to latest technology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gNWEnUCX (EA: 94C3609/ R1219669)

Your new company

Our client is a renowned leader in the homeland security industry, providing cutting-edge solutions to clients globally. With a strong commitment to innovation and excellence, they offer a dynamic and supportive work environment that fosters growth and development.

Your new role

We are seeking an experienced and talented Assistant Manager (Talent Acquisition) to join their team. As a key member of the HR team, you will develop and implement recruitment strategies to attract top talent, lead and mentor a young recruitment team, and collaborate with hiring managers to understand talent needs.

What you'll need to succeed

- Degree in Business, Human Resource Management, or equivalent
- At least 5 years of experience in talent acquisition and management
- Technical hiring experience in the IT industry/System-Integrator environment is preferable
- Strong knowledge of recruitment strategies, sourcing techniques, and best practices
- Excellent communication, negotiation, and interpersonal skills
- Analytical mindset with the ability to interpret data and drive decisions
- Strong organisational and project management skills

What you'll get in return

- Opportunity to work with a leading homeland security solutions provider
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Competitive salary and benefits package
- Recognition and rewards for outstanding performance

What you need to do now

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to me at [email protected]
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
EA Reg Number: R24121128EA License Number: 07C3924 | Company Registration No: 200609504D

KPMG has a strong SAP Digital Transformation team in this region, and we are assisting several clients with End-to-End business transformation initiatives enabled by SAP solutions. Our practice is further expanding, and we are currently seeking an SAP Basis consultant to join our team. You are expected to possess functional and technical expertise to deploy SAP Basis solutions and best address our customers’ needs.

Responsibilities

• Role is expected to be responsibilities interaction with clients for consultation, project execution, SAP Sizing understand for RISE, SAP performance tuning and other activities associated with support of leveraged SAP environments.
• SAP Basis tasks: Installations and Configurations (SAP S/4 HANA, FIORI, BTP, Cloud connector, SOLMAN, CALM, etc.), S4 Hana Upgrades, SPS, SAML, SSO configuration, Charm, TMS configuration, System Refreshes and Client copies.
• Capable to manage SAP System Architecture, Hardware, and integration landscape and Responsible to manage SAP Business Continuity Planning, Disaster Recovery.
• Experience with implementing an S4/HANA Data migration and transformation efforts during new implementations and upgrades.
• Experience with cutover planning and preparation of data migration runbooks.
• Provide technical leadership to troubleshoot and optimize system performance, ensuring stability and availability of Systems.
• Working knowledge on SAP Patch upgrades & monthly/Quarterly Unix OS Patching activities.
• BTP Configuration, Workzone. Expertise in Troubleshooting range of issues and providing root cause analysis from S/4 HANA to SAP BTP Service and 3rd Party surrounding systems.
• Experience in designing appropriate data migration solutions including, SAP Data Extraction, Transform and Load.
• Experience in cloud environments (e.g., Azure, AWS, GCP) and performance optimization techniques.
• Oversee presales efforts, including developing technical solutions, creating proposals, and delivering client presentations.
• Work closely with sales and business development teams to support bid processes and uncover new business opportunities.

The ideal candidate should possess:

• Bachelor's degree from an accredited college or university is preferred
• Minimum of 6+ years of experience in SAP BASIS/ ABAP Application and Administration.
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Self-motivated and can deliver results and meet timelines with minimal direct supervision

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Responsibilities:

• Responsible monitoring & managing bank compliance accordance to regulatory guidelines
• Conduct AML checks & reviews to ensure compliance with AML regulations
• Review compliance procedural manuals and guidelines
• Provide advice on AML & Compliance related issues to different business units
• Conduct compliance training for employees
• Other ad hoc duties as required

Requirements:

• Degree holder with at least 4-6 years of Compliance/AML experience in Asset/Funds/Investment Management Company
• Working knowledge in MAS, Capital Market Service regulations
• Proficient in MS Office Applications
• Good communication and interpersonal skills
• Team player & meticulous

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

Our Opportunity:

Restaurant Brands International (RBI) is seeking a Sr. Manager of Corporate Development to join our APAC team, supporting the expansion of Burger King, Popeyes, Tim Hortons, and Firehouse Subs. This role will be crucial in executing growth strategies by identifying and engaging new partners and structuring multi-year development agreements. This role will have significant exposure to senior leadership, reporting to Senior Director, Corporate Development, APAC and offers exposure to deal origination, investor relations, and cross-functional collaboration to drive growth across RBI’s brands.

Your Responsibilities:

• Support the sourcing and engagement of new investors and franchise operators
• Building investment cases and business plans for new market entries.
• Conduct financial modeling, market research, and due diligence to inform partner selections and market entries.
• Collaborate with business unit leaders to implement business development strategies across APAC.
• Assist in the preparation and delivery of presentations to potential franchisees and internal executives
• Support negotiations for development agreements, coordinating closely with legal, tax, and other internal teams

Your Skills & Experience:

• Bachelor’s degree in business, finance, or a related field; an MBA is a plus.
• 6 - 10 years of experience, with a strong foundation in investment banking, corporate development, or M&A.
• Strong analytical skills, with proficiency in financial modeling and data analysis.
• Excellent interpersonal skills to build strong relationships with potential franchisees and senior leadership.
• Proven experience managing high-stakes negotiations and complex projects.
• Fluent in English, with additional APAC languages considered an asset.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Human Resource (HR) Manager to handle our HR operations and act as a strategic partner to the business units, providing expert advice on HR matters and aligning HR practices with the organization's strategic objectives.

Key Responsibilities:

Strategic Partnership:

• Partner with business leaders to understand business goals and challenges, providing HR solutions that align with business strategies.
• Develop and implement HR strategies and initiatives that support the business objectives and drive organizational success.

Employee Relations:

• Act as a point of contact for employees on HR-related issues, addressing concerns and resolving conflicts.
• Promote a positive work environment and foster employee engagement through various initiatives.

Change Management:

• Support organizational change initiatives by providing guidance on change management practices and communication strategies.
• Ensure smooth transitions during restructuring or reorganization processes.

Learning and Development

• Identify training needs and collaborate with learning and development teams to deliver relevant programs.
• Facilitate leadership development and succession planning to build a strong talent pipeline.

Compliance and Policies:

• Ensure compliance with local employment laws and regulations.
• Develop and update HR policies and procedures to ensure they meet legal requirements and best practices.

Data and Analytics:

• Utilize HR metrics and data analytics to provide insights and recommendations for improving HR practices and business performance.
• Prepare and present reports on HR-related metrics to senior management.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or related field. A Master's degree or HR certification (e.g., SHRM-SCP, CIPD) is a plus.
• Proven experience as an HR Manager / Business Partner or similar role, with a good understanding of HR best practices and business acumen.
• Candidates with past consultancy background (eg. Staffing / RPO) will be an advantage
• Strong knowledge of Singaporean employment laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong relationships with stakeholders at all levels.
• Proficient in HRIS systems and MS Office Suite.

Job Description:

• Cultivate relationships with high net worth (HNW) clients.
• Comprehend the financial objectives of HNW clients and propose tailored wealth management solutions, including insurance, leverage products, structured products, and investment instruments, to foster the protection and growth of their wealth.
• Deliver exceptional customer service, ensuring a superior banking experience.
• Participate in networking and marketing initiatives to enhance the customer base.

Skills and Experience Required:

• 2 years of sales experience - preferably banking
• Local diploma is minimally required

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Our client is a luxury brand group specializing in fine jewellery and known for its exquisite engagement and bridal jewellery, commitment to masterful craftsmanship.

• Oversee daily activities, ensure efficient administration, and maintain high standards in customer service and visual merchandising.
• Create long-term plans to boost sales targets, brand awareness, and overall profitability.
• Train, motivate, and supervise the sales team, ensuring effective onboarding and accountability for performance.
• Provide personalized shopping experiences, manage key customer relationships, and maintain the client database.
• Plan in-store events, analyse sales data, and ensure optimal stock levels while managing the store budget.
• Work with the marketing team and corporate office to enhance client experiences and ensure timely submission of sales reports.

Requirements:

• GCE 'O' and above
• At least 5 years of experience as a Manager in the Fine Jewellery and Hospitality industry.
• Proven track record in retail sales.
• Strong organisational and customer management skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a luxury brand group specializing in fine jewellery and known for its exquisite engagement and bridal jewellery, commitment to masterful craftsmanship.

• Oversee daily activities, ensure efficient administration, and maintain high standards in customer service and visual merchandising.
• Create long-term plans to boost sales targets, brand awareness, and overall profitability.
• Train, motivate, and supervise the sales team, ensuring effective onboarding and accountability for performance.
• Provide personalized shopping experiences, manage key customer relationships, and maintain the client database.
• Plan in-store events, analyse sales data, and ensure optimal stock levels while managing the store budget.
• Work with the marketing team and corporate office to enhance client experiences and ensure timely submission of sales reports.

Requirements:

• GCE 'O' and above
• At least 5 years of experience as a Manager in the Fine Jewellery and Hospitality industry.
• Proven track record in retail sales.
• Strong organisational and customer management skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

What to expect

As a Senior Manager in Accuracy, you will find yourself immersed in some of the most interesting and complex infrastructure projects in the world, in a variety of sectors such as transport, utilities, renewables and other infrastructure projects. You will work as part of a team of industry experts within Accuracy, solving complex business issues across the lifecycle of their infrastructure projects – from inception, business case planning, through to procurement, construction and operation. Your role might include:

• Supporting clients in initiating complex projects, including assessing the viability of projects and the impact that projects might have on society and the organisations delivering them;
• Establishing the structures to design, build, finance and operate projects, including effective procurement using a public, private partnership (PPP) framework;
• Transforming projects that are underway, looking into their governance and reporting structures, to maximise the likelihood of being delivered to original intent and objectives and delivered successfully; and
• Working with project owners and contractors to navigate challenging situations that arise during delivery and operation of projects which allow clients to understand how their projects have gone wrong (e.g. delay and cost overruns) and recommend mitigations to bring the project back on track.

Requirements

• An outstanding academic track record (2:1 or above) in Business and/or Engineering-related field
• Demonstrate experience in the lifecycle of a typical infrastructure project – can include experience in infrastructure feasibility studies, infrastructure project management and delivery or advising on projects in relation to procurement and project finance
• Experience in PPP projects, concessions and/or operational projects – Bid Side and/or Government Advisory experience would be preferred
• A demonstrable ability to analyse complex infrastructure project situations, and an ambition to become and expert advisor on projects
• A track-record in establishing effective relationships with clients and/or business managers
• Have led teams and contributed to the career development of team members
• Taken a proactive approach to your own career development
• Have an awareness and interest in local and international business and economic issues relevant to the field of infrastructure projects
• Exceptional numerical and analytical skills, commercial awareness and attention to detail
• Fluency in English with excellent oral and written communication skills (fluency in other languages is also desirable but not essential)
• Ability to work independently and as part of a team, both locally and globally on projects
• Self-confidence and humility: curious, enthusiastic and willing to learn
• Have the right to work in Singapore