Job Scope

• Participate in the testing and implementation of system-related initiatives and enhancements.
• Manage and address first-line customers issues, complaints and inquiries within the stipulated service level agreement (SLA) timelines.
• Collaborate closely with operations team on manual processing and adjustments of transactions.
• Initiate process and customer journey improvements for unsecured loan products.
• Propose and execute campaigns for unsecured loans products and services.
• Draft marketing content, terms & conditions and messaging related to unsecured loan products.
• Work closely with the tech team to identify system-related issues and explore solutions.
• Support regular reporting, ad hoc tasks and administrative matters.
• Collaborate with support units to study and analyze data related to UL products.

Job Qualifications

• Bachelor’s degree or equivalent.
• Preferably 2 years of experience in consumer banking or a related industry.
• Prior experience in handling loan product management or similar end-to-end product life cycle, is a plus.
• Self-driven and able to work independently under tight timelines.
• Excellent communication skills with the ability to collaborate effectively as a team player.
• Well verse in Microsoft office productivity applications.
• Capable of managing and working with multiple stakeholders.
• Willingness to work overtime during system testing and implementation phases.

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with [email protected] | Personnel Reg No.: R1105160 | EA License: 02C3423

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

• Identify and pursue new business opportunities in contract logistics, developing strong relationships with potential clients to expand the company's customer base.
• Build and maintain long-term, productive relationships with existing clients, ensuring high levels of satisfaction and identifying opportunities for upselling or service improvements.
• Lead negotiations for new contracts and renewals, ensuring favorable terms and conditions that align with company objectives, while minimizing risks.
• Oversee pricing strategies, cost analysis, and financial forecasting for logistics contracts to ensure profitability and competitiveness. Develop and manage budgets for client projects.
• Conduct thorough market research to identify industry trends, competitor activities, and customer needs, using insights to shape commercial strategies.
• Work closely with operations, supply chain, and procurement teams to ensure that client requirements are met effectively and efficiently while aligning with company capabilities.
• Ensure that all logistics operations meet agreed service levels and performance targets, addressing any issues promptly and implementing corrective actions as needed.
• Monitor the performance of contracts through KPIs, ensuring that key deliverables are met, and reporting on performance metrics to senior management.
• Identify potential risks in contracts, pricing, and operations, developing mitigation strategies to safeguard company interests and maintain a high standard of service.
• Lead, mentor, and train junior commercial team members, fostering a collaborative, results-driven environment focused on achieving business goals and continuous improvement.

Requirements:

• Degree in any discipline
• Minimum 5 years of sales experience
• Proven track record in managing contract logistics operations, including warehousing, transportation, and inventory management, with a strong understanding of the end-to-end supply chain process.
• Expertise in negotiating contracts, pricing, and service level agreements (SLAs) with clients, vendors, and service providers to maximize profitability while maintaining high customer satisfaction.

Jolin Wong

R2096313

About the Role:

As a CBRE Lead Contract Support, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
• Understand the scope of the contract and make sure that all work is carried out accordingly.
• Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
• Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.
• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
• Impact own team and other teams whose work activities are closely related.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.
• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

The person will be responsible for

1) Prepare & compile Monthly Progress Claim for all the projects;

2) Prepare & submit Variation Order for all projects where applicable;

3) Quantity Take-off;

4) Assist in monitoring & compilation of all ISO 9001, ISO14001 & ISO45001 documentation for Audit & BCA Accreditation;

5) Any others relevant task that maybe assign from time to time

Qualifications : Diploma in related field;

Experience : Fresh or 2 years relevant experience will be added advantage;

Job Description:

• Administrative duties
• Processing Claims submission
• Data collation
• Medical report matching with chasers and follow ups
• Sending of timely reports
• Other Ad hoc duties as assigned

Job Requirements:

• Min Nitec

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Scope:

• Collaborate with the project team in understanding client requirements and how they translate in application features.
• Guide the team to build with best practices and Pega suggested coding standards.
• Collaborate with the team to set specifications for new / existing applications.
• Perform troubleshooting and debugging of applications when required.
• Evaluate existing applications to reprogram, update and add new features. Work with business process owners/subject matter experts (SMEs) to assess capabilities and identify high-level user requirements.
• Work with project managers, architects, and SMEs to define metrics and performance goals for the process.
• Participate in transitioning the requirements and use cases.

Job Qualifications:

• Degree in Information Technology or equivalent.
• Minimum 6+ years of Pega hands-on experience.
• Candidate must have Pega Certified Senior System Architect (CSSA) certification.
• Comprehensive understanding of Pega technology, architecture, and best practices.
• Good familiarity with Agile/Scrum methodology and the software development lifecycle.
• Excellent communication and presentation abilities.
• Highly self-driven with excellent time management and organizational skills.
• Good knowledge in RDBMS concepts and SQL.
• Experience in Pega Constellation development.

Interested candidates can click apply for more information.

** We regret to inform that only shortlisted candidates will be notified. **

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Rallonza Bernice Mae Nocum | EA License No. 02C3423 Personnel | Registration No. R1442141

As a Pega Professional, you will contribute to the development, delivery and maintenance of technology-based business solutions. You are skilled in designing, coding, testing, and implementation of configuration changes to software applications to meet both functional and technical requirements. You may have also some oversight responsibility for the technology solution.

Key Responsibilities:

• Designing and developing Pega BPM applications.
• Designing class structures, application frameworks, and data models.
• Coordinating with the project team to ensure the business architecture matches the needs of the customer.
• Integrating business databases, legacy systems, and web services.
• Troubleshooting application issues, coding bugs, and bottlenecks.
• Integration of technical and application components to meet business requirements
• Designing, coding and testing program modules that meet design specifications
• Maintaining, tuning and repairing applications to keep them performing in accordance to technical and functional specifications; perform preventive maintenance activities; providing user support

Job requirements

• Bachelor's Degree in Computer Science or equivalent
• Proven work experience as a Pega developer with at least 5 years’ experience using Pegasystems framework
• Certified as Pega Senior System Architect 8
• Good understanding of Pega methodologies (Agile Scrum)
• Experience with full lifecycle Pega implementations (Pega 8.x)
• Demonstrated understanding of various Pega Rules components – including: DX API, UI, Activities and Flows, Declaratives, Decision, Validation, Reports, Correspondences
• Ability to troubleshoot complex software issues.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job Summary:

• Industry: Healthcare
• Employment type: Contract from January 2025 to April 2025
• Working location: Jalan Bukit Merah

Job Responsibilities:

• Create and design collaterals such as staff eDMs, clinic and patient collaterals, posters and flyers
• Source, coordinate and work with vendors including designers, printing agencies and corporate agencies for external purchases
• Coordinate and work with internal and external stakeholders to create visual and written content for the department
• Support and facilitate internal and external filming and photoshoot requests
• Support the logistics setup and assist in corporate and internal staff events, such as event launches, media briefings, clinic visits, staff town halls and events
• Any other ad-hoc work duties as assigned

Job Requirements:

• Minimum Diploma in Communications or equivalent, with some experience in communications, public relations or marketing
• Bilingual with excellent command of English, with a flair for creative writing
• Creative with the ability to create visuals using Canva
• Knowledge of Adobe Photoshop, Adobe InDesign, Adobe Illustrator or video editing software is an advantage

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

ROLES & RESPONSIBILITIES

• Receive and issue stocks
• Arrange items to ensure that first in, first out method is applied
• Perform daily stock count on accountable items and submit data input to EDP section
• Ensure that store is thoroughly cleaned up and that empty cartons are thrown away
• Recommend stocks that needs to be replenished. Specifically with regard to store equipment, the responsibilities and duties relating to store equipment are:
• Ensure that stacker is maintained and placed at proper location at the end of each working day
• Check battery water level for stacker and forklift once a week
• Check engine oil level for forklift on a fortnightly basis
• Check temperature of cool room daily
• Ensure that pulley jack and trolley are always in good working condition
• Assist Technical Storekeeper on his duties when the person is away.

REQUIREMENTS

• GCE ‘O’ level/ ITE qualification with some experience preferred.
• Willing to learn and understand the needs to support relevant Team.
• Systematic and cleanliness in nature a must.
• Computer literacy.

Work Location: Kaki Bukit View

Interested candidate please submit resume stating your current/last drawn salary and salary expectation.

• Design, develop, test, and implement Tableau dashboards and visualizations
• Supporting Business dashboards, projects, and ad-hoc requests
• Manage portfolio of existing and future Tableau dashboards and deliverables (data preparation, security design, access management, data visualizations design, testing, optimization and automation, enhancement roadmap, portfolio catalog, development prioritization, user adoption and training)
• Lead the implementation of enhanced dashboard access and data sharing security framework for Business dashboards requirements
• Deliver meaningful insights, trends, and analysis across all Business areas using a variety of internal and external data sources
• Participate in gathering requirements and consulting with customers to understand business problems and find the best way to visualize outcomes
• Participate in cross-functional projects
• Translate analysis outcomes into compelling data visualizations that are intuitive and prompt insights and actions
• Use data to tell stories by creating visually appealing reports, Tableau dashboards, and presentations for our internal customers

Job requirements

• Bachelor Degree in Computer Science or Information technology
• Basic knowledge of products, services and channels in fin tech industry
• Strong background in database concept.
• Expert in Data Visualization tools (e.g. Tableau, QlikView, Power BI etc.)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - https://sg.go.persolkelly.com/job/apply/10579

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID <R1105286> (Ngiam Xinyi)

Job Description

• Support internal accounting work including preparing monthly management accounts and financial statements.
• Coordinate and liaise with external service providers, including advisors, tax agents, corporate secretaries and auditors.
• Update weekly cash flows, and assist with quarterly GST filings, financial budgets, forecasts and cash flow projections.
• Maintain financial records and databases including fixed asset register, intercompany transactions.
• Responsible for bank account management and bank account opening and assisting with AML/KYC checks.
• Support and assist with tax filings and payments, compliance reporting and statutory filings.
• Support the processing of payments and claims.
• Take on ad-hoc duties when necessary

Specific Requirements

· At least 2 – 3 years of relevant experience

· Meticulous with strong problem-solving skills.

· Interest to work in fast-paced environment.

· Strong interpersonal and communication skills to be able to liaise with internal and external stakeholders.

· Strong sense of ownership, initiative and resourcefulness.

· Excellent written and spoken English.

· Professional and people oriented. Positive, collaborative and keen to learn.

· Possess a track record of excellence and willing to be hands on.

· Able to assume a broad role with the ability to prioritise

Responsibilities:

• Log customer interactions and create support tickets to track issue resolution.
• Escalate unresolved or complex issues to higher-level support teams when necessary.
• Efficiently research, gather, organize, and share information in a timely manner.
• Prepare documents like correspondence, memos, reports, and other written materials.
• Utilize Microsoft Office Suite (Word, Excel, PowerPoint) to create documents and materials.
• Follow established procedures to track and ensure project completion.
• Coordinate service delivery during the operational phase.
• Support invoice creation and timely processing.
• Maintain accurate and up-to-date files and records in accordance with team standards.
• Assist Business Analysts with data quality issues and reporting.
• Provide administrative support to other departments or CUPPS operations as needed.
• Timely completion of daily paperwork and projects.
• Manage and maintain office supplies and equipment.
• Collate, update, and monitor operational support maintenance renewal contracts.
• Participate and support operations, and undertake other assigned duties.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25005

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Roles & Responsibilities

• Manage change order/ variation claim from subcontractors and prepare change order/ in support of variation order claims to client, and keeping track of all change orders.
• Work closely with Project teams/ various disciplines (Engineering, Construction, Procurement, Subcontractors, etc.) and coordinate the timely contract price adjustment/ claims including internal reviews/ approvals
• Manage full spectrum of respective subcontracting works, measurement/ bill of quantities, cost plus and adjustable items as per claim requirements.
• Works closely with all stakeholders include procurement teams to support timely contract price adjustment
• Ensures all POs and WOs and payments flow from procurement & subcontractor team into the Project Cost Code system
• Prepare tender/ subcontract document, bid/ subcontract checklist and prepare bid/subcontract evaluation and summary
• Ensure main contract terms, project specification and requirements are incorporated in the bid documents and subcontract document
• Monitor, review and check subcontractors’ milestone/progress claims and invoice on timely manner, and coordination with internal cost control/ finance department for payment processing
• Manage/ administer the subcontracts with subcontractors
• Issue work order
• Organise kick off meeting and other ad‐hoc meetings with subcontractors
• Handle and maintain performance securities with subcontractors
• Manage day to day contractual correspondences with subcontracts including contractual letters preparation and tracking of incoming/outgoing letters
• Procure all subcontracting work within budget and in accordance to comply financial guideline
• Monitor subcontracting cost and ensure within allocated budget
• Finalises project final accounts settlement with subcontractors and close out
• Participate in monthly cost review, if required. Manage warranty/ defect claims if any
• Participate in Project meetings, interface with cost control, procurement and others.
• Ad hoc assignment

Requirements:

• Degree in any Engineering disciplines
• 3‐5 years of experience in contracts administration
• Familiar with offshore platforms, modules, FPSOs, jackets, etc. and onshore petrochemical plants will be an added advantage
• Good team player and able to work independently with minimal supervision
• Willing to commit overtime as and when required

Technical Responsibilities

• Prepare piping isometrics, plan and section drawings for construction and as-built stages
• Update and backdraft drawings as per internal/client comments
• Assists on other tasks such as preparation of documents, drawings and computer-aided design (CAD) work

Job Requirements

• Higher Nitec in Marine & Offshore Technology or Offshore & Marine Engineering Design or Diploma in Engineering (Mechanical or Built Environment or Marine & Offshore Technology). Fresh graduates or ORD personnel are also welcomed to apply.
• Proficient in AutoCad
• Good understanding on piping components
• Possess good inter-personal and communication skills and be able to work well with the design team members
• Meticulous and possess good visualization skills

Technical Responsibilities

• Ensures all modelling and draughting activities are completed within allocated schedule and budgeted hours. Efficiently and effectively manages multiple tasks independently and in a multi-disciplinary team. Communicates with Senior Piping Designers daily and seeks guidance to prevent undue delay and ensure success of the project.
• Utilises Autodesk Plant 3D and AutoCAD computer aided design (CAD) software. Performs 3D modelling activities and maintains clash free models. Prepares 2D CAD drawings complete with Bill of Material (BOM) as directed. Adheres to International Codes of Practice and industry standards.
• Review of P&ID, project documents and vendor drawings or documents
• Be responsible for technical correctness of own and others Designers’ deliverables. Ensures output is completed on time, on budget, and exceeding quality standards
• Assists in design reviews and participate in other discipline reviews as appropriate. Ensures incorporation of all Piping-related review comments. Detailed review of drawings for scope and presentation, including checking of own and others’ work for technical accuracy and adherence to company standards
• Adheres to and complies with design procedures and standards and provides constructive feedback for continuous improvement. Identifies potential applications for new processes and technologies to improve productivity and efficiency.
• Ensures effective communication and interface between all disciplines for design and development.
• Participates in internal audits and investigations as required. Travels to and visits client offices to meet with technical representatives and performs site survey with Senior Designers, if required.
• Establishes and maintains effective working relationships internally. Engages with inter-discipline community and promotes networking and knowledge sharing.

Job Requirements

• Diploma in Mechanical Engineering from an accredited college
• Minimum of 5 years of relevant working experience in piping layout design
• Familiarity of relevant codes and standards for Oil and Gas Industry
• Autodesk Plant 3D or CadWorx & Navisworks familiarity
• Excellent technical communication (oral and written) skills with proven ability to present technical issues to design teams and project engineering teams
• Site or fabrication experience is an added advantage
• Self-starter and be able to work with minimal supervision, make sound decisions, take independent action, analyze problems, and provide focused solutions to assigned projects
• Possess strong inter-personal and communication skills and be able to work well with people at all levels

• IT technical support and operations services.
• Troubleshooting Laptop/Desktop, email, software Issues.
• Provide a helpdesk service for users enquiries and technical issue reporting on system usage, through phone and emails.
• For Technical issues, make assessment if it can be resolved with the level of system access provided. Escalate unsolved case to other trams with in the stated SLA timing.
• Familiar in Networking
• Has provided some level 1 & 2 user support to end user and VIPs
• Able to communicate clearly, work in a team .

Requirements:

• Nitec/Higher Nitec or Diploma in Computer Technology
• Minimum 3 years of experience in Desktop Troubleshooting.
• Willing to work in an Non camera phone environment.

Responsibilities:

• Design, develop, and maintain microservices using Spring Boot and Spring Cloud.
• Implement best practices for microservices architecture, including service discovery, configuration management, and load balancing.
• Develop and manage asynchronous communication between microservices using RocketMQ.
• Ensure reliable message delivery and handle message processing logic efficiently.
• Implement distributed locking mechanisms using Redis to ensure data consistency and prevent race conditions.
• Design and implement scalable and robust locking strategies for distributed systems.
• Design and manage databases using MySQL, ensuring data integrity and optimal performance.
• Implement data caching strategies with Redis to improve application performance.
• Integrate and utilize Skywalking for application performance monitoring and distributed tracing.
• Set up alerts and dashboards to proactively monitor system health and performance.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in software engineering, with a focus on microservice architecture and related technologies.
• Strong proficiency in Spring Boot and Spring Cloud.
• Experience with RocketMQ for asynchronous communication.
• Proficiency in Redis for caching and distributed locking.
• Strong knowledge of MySQL, including database design and optimization.
• Experience with Skywalking for monitoring and tracing.
• Experience with XXL-Job for job scheduling.
• Strong understanding of asynchronous computing and distributed systems.
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Familiarity with DevOps practices and CI/CD pipelines.
• Knowledge of other messaging systems (e.g., Kafka, RabbitMQ).
• Experience with other monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).

Sumit Sambhi

EA License No. – 23C2060

EA Registration No. - R1330510

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Zenith Infotech (S) is a Tech Recruitment firm with 27 years of experience in Singapore, supporrting clients in terms of ICT Consultant placments.

Currently we are looking out for a Data Analyst with 3 years of experience, best working in Contact Center enviornment before or presently.

Responsibilities :

• Extract and clean the data from various data sources to generate daily, weekly and monthly reports.

• Writing SQL queries to retrieve information quickly.

• Fulfil ad-hoc data request from client and management.

• Work / Collaborate with Developer(s) to automate reports

• Liaise with client on data related queries

• Analyze contact center performance metrics, including call volume, response times, and customer satisfaction scores.

• Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

• Identify trends and patterns in data to inform operational improvements and strategy.

• Collaborate with management and other departments to develop actionable insights and recommendations.

• Support the implementation of process improvements based on data findings.

• Ensure data integrity and accuracy.

• Assist in forecasting demand and capacity planning based on historical data trends.

• Stay updated on industry best practices and emerging technologies in data analysis.

• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment.

Qualifications and Skills:

• Minimum Bachelors in Business, Computer Science, Mathematics, Data Analytics, or a related field.

• At least 1 to 3 years of experience building reports using Excel, SQL AWS Quick sight or any other business intelligence and data analytics tools.

• Proficiency in data analysis tools (e.g., Excel, SQL, Python) and data visualization software (e.g., Tableau, Power BI).

• Proven experience in data analysis, preferably in a contact center environment.

• Strong communication and presentation skills

• Proactive and able to work independently with minimum supervision.

• Excellent time management with strong critical thinking and ability to handle pressure.

• Detail-oriented with a strong focus on accuracy and data integrity.

• Familiarity with statistical analysis and modeling.

We are looking for a C# Programmer to join our development team. This will be a 1.5 years contract role based in Jurong West.

The ideal candidate should possess:

• Degree in computer science or related field
• At least 3 years of professional programming experience (B2B software preferred)
• Must be experienced in C#
• Sound understanding of full-stack development
• Experienced with REST, JSON, Network Programming, and Security (preferred)
• Experienced with Visual Studio, IntelliJ, Maven, GitHub, and DevOps (preferred)
• Practitioner of agile software development (SCRUM)
• Familiar with Windows and Linux.
• Familiar with industrial automation, IIoT, analytics, and/or machine learning is highly advantageous

Ethos Search Associates Pte. Ltd.

EA Licence No: 13C6655

EA Reg No: R1988580 Jacky Chong

Responsibilities:

• Handle partial AP & AR.
• Recording financial transactions into accounting software.
• Process invoice and record invoice into system.
• Matching the transactions recorded in the accounting system to the bank statements to ensure accuracy and identify discrepancies.
• Assist in bank reconciliation.
• Assist in journal entries.
• Perform other administrative duties as assigned

Requirements:

• Able to accept 6 months contract. Possibility to convert into permanent staff depends on performance
• With basic accounting knowledge preferred
• A fast learner and able to cope with fast paced environment
• Attention to Detail

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

Job Decription:

• Define and ensure traceability from functional specifications to business requirements.
• Perform impact analysis on Project scope and document proposed solution and estimated required effort.
• Ownership of the creation of functional design specifications and technical design document.
• Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase.
• Review and contribute to test planning and design for SIT and UAT.
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
• Provide input to impact assessment and estimation for Project Change Request.

Requirements:

• AML/Compliance Tech system enhancements delivery experience in the banking industry.
• Hands on experience in design and configurations/development work for the NetReveal AML application.
• Experience in leading, with good results, design gathering and design workshops with users as part of project delivery or defects fix it work.
• Strong Oracle SQL, PL/SQL and Unix skills.
• Good application design operational impact awareness.
• Netreveal / Actimize / Fircosoft AML application.
• DevOps change process familiarity (Bitbuket, Jenkins), Control-M, Aldon.

Responsibilities:

• We are seeking an experienced IT Contract Specialist to review and negotiate IT contracts with suppliers for various Bank initiatives.
• The role involves close collaboration with Strategic Sourcing & Procurement, Group Legal, and IT stakeholders to safeguard the Bank’s interests and optimize supplier value.
• Negotiating and reviewing IT contracts, ensuring compliance with bank policies, standards, and guidelines.
• Providing expert advice on contracts, identifying and mitigating risks, and explaining contract gaps to stakeholders.
• Maintaining strong communication with internal teams to promote a robust risk culture and collaborative decision-making.

Skills/Requirements:

• Contract Negotiation: Expertise in negotiating IT contracts with suppliers.
• Stakeholder Management: Ability to collaborate effectively with cross-functional teams, including Strategic Sourcing & Procurement, Group Legal, and IT.
• Risk Management: Skilled in identifying, assessing, and mitigating risks related to contracts.
• Compliance Knowledge: Understanding of policies, processes, and guidelines to ensure contract compliance.
• Communication: Strong verbal and written communication skills to explain contract details and risks to stakeholders.
• Problem-Solving: Ability to identify contract gaps and provide practical solutions.
• Attention to Detail: Meticulous in reviewing contracts and ensuring all terms align with organizational objectives.
• Reporting Structure: Reports to the Sales Manager, adhering to quality and environmental management protocols while contributing to improvement initiatives.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Job scope

• Perform daily and month end checks on data in Risk Data including updates of reconciliation reports.
• Follow-up and resolve reconciliation breaks.
• Facilitate requirements workshops to engage the various stakeholders such as risk reporting and engines users as well as front office users to elicit and validate business requirements.
• Lead and manage issues, and ensure all requirements have proper traceability.
• Leverage the subject matter experts across technology and business in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between users and technology.
• Participate in Risk Data Production tools and capabilities improvement enhancement.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Job requirement

• Bachelor’s degree in IT, Computer Science or any equivalent
• At least 3 years of experience in Business Analyst role.
• Good to have experience working in banking or financial industry
• Well versed in MS Office: Word, Project, Excel, Visio, and PowerPoint.
• Excellent interpersonal skills with the ability to liaise with senior stakeholders.
• Excellent written and oral communications to explain and collaborate on requirements
• Good team player with excellent interpersonal skills.

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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