Job Description

• Develop, review, and implement strategic plans to align with the firm's business goals and objectives.
• Conduct market research, analyze industry trends, and identify growth opportunities.
• Lead corporate-level projects, such as organizational restructuring, market entry, or service line expansion.
• Coordinate cross-functional teams to ensure timely and successful execution of initiatives.
• Identify and mitigate risks associated with strategic initiatives.
• Work with finance teams to plan and manage budgets for corporate initiatives.
• Ensure efficient allocation of resources to support business priorities.
• Act as a liaison between corporate planning, business units, and external stakeholders.
• Facilitate regular communication to ensure alignment of goals and strategies.
• Reviews legal documents for M&A and other corporate development projects.
• Any other ad-hoc duties as assigned.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field (Master’s degree preferred).
• Minimum 8-10 years of experience in corporate planning, strategy, or management consulting.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation abilities.
• Ability to manage multiple priorities and work under tight deadlines.
• Must be able to communicate, read and write in Chinese in order to liaise with China counterparts.
• Basic knowledge of commercial and construction contract law, ideally.
• Require overseas business travel.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Staff Development

- Supervise, mentor and coach junior staff by enhancing their product/ market knowledge.

Client Management

- Identify and develop potential business areas and maintain professional relationship with existing and potential customers. This shall include provision of technical advice on customers' insurance need.

- Review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with MSIJ, MSIG Asia, overseas Business Units and reinsurers.

Others

- To participate at company level committees for ad-hoc projects to improve and expand Company's operations/ business.

- Manage and implement proper credit control procedures and bad debt recovery.

- To review and improve the Department's operation/ business.

- To undertake any other duties as may be assigned.

- Tertiary education

- Relevant qualifications in general insurance (minimum CGI & HI)

- Minimum 3 years experience in general insurance industry

- Sound knowledge of general insurance

- Management Skills

- Business acumen

- Strong communication and interpersonal skills

- Leadership with burning drive for results

- Strong marketing and portfolio management

As a Manager, you will work as part of a team with extensive industry experience, helping our clients solve their complex business issues and be the catalyst to help shape a new Risk Consulting paradigm and identify areas of potential performance improvement.

Responsibilities

• Identify key controls and tailor audit procedures to evaluate the design and validate the operating effectiveness of internal controls in various business processes;
• Provide risk advisory audit support to audit engagements on regulatory and compliance matters
• Prepare internal audit reports including audit observations and recommendations on business processes and enhancement of internal controls
• Review and recommend practical business process improvements to address control gaps and to enhance efficiency where possible;
• Participate in fieldwork and inform engagement managers on job status
• Conduct presentations of audit findings and advise our clients on regulatory and compliance matters, including but not limited to reviewing and formulating recommendations for processes and controls in compliance with regulatory requirements
• Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes
• Ensure compliance with relevant laws, regulations, and industry standards.
• Stay updated on changes in regulations that may impact the operations and internal controls.
• Participate in the development and enhancement of internal audit methodologies, processes, and tools.
• Contribute to the continuous improvement of internal audit practices and the overall governance framework.

Qualifications

• Bachelor's degree in accounting, finance, business, or a related field.
• Professional certifications such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or other relevant certifications are often preferred.
• Minimum 5 – 8 years of experience in internal audit
• Strong understanding of internal auditing standards, principles, and practices.
• Excellent analytical, critical thinking, and problem-solving skills.
• Proficiency in using audit software, data analysis tools, and Microsoft Office applications.
• Effective communication skills, both written and verbal, for reporting findings and interacting with stakeholders.
• Attention to detail and the ability to work independently and as part of a team.

Fujitsu is seeking a dynamic and results-driven Senior Field Marketing Manager to spearhead go-to-market efforts in Singapore. This role involves planning, executing and optimizing regional marketing plans to drive brand awareness, engage our target audience, and drive revenue growth in country. The ideal candidate is a thinker with a deep understanding of B2B technology in the ASEAN region, and the ability to influence and work collaboratively across different departments and cultures.

Responsibilities:

• Integrated Go-to-Market Planning: Create and implement multi-touch marketing programs to drive pipeline growth
• Campaign Management & Opportunity generation: Plan and execute multi-touch regional marketing programs tailored to Singapore market to ensure a consistent pipeline of quality top of funnel opportunities for the seller community
• Partner Marketing: Collaborate with partner managers to develop joint marketing initiatives that drive mutual success
• Cross-functional Collaboration: Work closely with the seller's community, offerings team, corporate marketing teams and field marketing across ASEAN to ensure alignment & maximum business impact
• Budget Management: Oversee the field marketing budget, ensuring efficient allocation of resources. Work with alliance team and partners (directly if necessary) to source out other source of fund for marketing programs
• Performance Tracking: Track, analyze and report on the effectiveness of marketing programs and campaigns, using data to optimize future efforts
• Innovation: Stay updated on the latest marketing trends and technologies. Implement innovative marketing tactics to engage customers and drive business growth
• Team Leadership: Lead and mentor the field marketing team, providing guidance and support to achieve targets. Foster a collaborative and high-performance team culture

Requirements & Skills:

• Bachelor’s Degree in Marketing, Business Administration, or a related field
• Proven experience in field marketing or a similar role, with a track record of developing and executing successful marketing campaigns that drives pipeline growth
• Ability to work in a fast-paced, dynamic environment and to work independently and manage multiple projects simultaneously
• Excellent communication and interpersonal abilities
• Analytical mindset with the ability to interpret data and make data-driven decisions
• Creative thinking and problem-solving skills
• Familiarity with the Singapore market and regional business practices
• Strong leadership and team management skills
• Strategic planning and execution
• Team leadership and development
• Market research and analysis
• Budget management
• Campaign management
• Data analysis and reporting
• Excellent communication and presentation skills

Job Requirement:

• Design, build and install solar energy systems
• Onsite planning and managing of installation teams
• Contact point between the company and client during construction stage
• Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
• Hands on implementation on site
• Manage the full construction from pre to post-construction and handover of the system to the client
• Complete assigned projects on schedule and within budget
• Identify any potential safety risks within projects and putting in place strategies to mitigate any risks
• Ensure all required Environmental, Health and Safety requirements are met.
• Prepares for engagement reviews and quality assurance procedures.
• Ensure smooth delivery of the project completion/SystemTurn On
• Continuous Improvement planning

Skills and Competencies:

• Diploma/Degree in Electrical Engineering or related fields
• 3-5 Years of experience in project management
• Candidate with experience in solar project execution will be in advantage
• Knowledge in energy modelling software (PVsyst), Autocad and construction modelling software
• Six Sigma /Kaizen certified wil be added advantage

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

Mission of the Role

The primary mission for the Assistant Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Centre Manager, the Assistant Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Job Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria

• The applicant should have a minimum of 2 years of experience in the related field and at least 1 year in a team-leader position.
• The successful applicant must be available to work on both weekends, with two weekdays off days.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks & Packages

• Work Incentives of up to $1,400* per month
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

At WSH Experts, we specialize in delivering top-notch enforcement support services and a wide array of professional solutions to meet market needs. With a commitment to excellence, integrity, and innovation, our team drives impactful results, ensuring compliance and safety for our clients and communities. As the Operations Manager (Enforcement), you will play a pivotal role in overseeing and managing the seamless execution of enforcement operations. With a focus on team leadership, client satisfaction, and operational excellence, you will ensure that WSH Experts continues to set the standard in enforcement services. Your proactive approach and dedication to upholding high performance and compliance standards will make a lasting impact.

Roles & Responsibilities:

• Team Leadership: Manage and guide teams to ensure timely and successful completion of tasks.
• Deployment Oversight: Ensure optimal officer deployment and coverage aligned with operational needs.
• Report Management: Review, vet, and submit comprehensive reports to clients within deadlines.
• Client Coordination: Work closely with clients to plan and execute special assignments effectively.
• Performance Audits: Conduct regular audits to assess and enhance officer performance and compliance.
• Recognition Initiatives: Acknowledge exceptional performance with incentives and commendations.
• Training & Development: Deliver refresher training to maintain high operational standards.
• Feedback & Resolution: Investigate complaints or feedback and implement appropriate corrective actions.
• HOTO Process: Oversee the smooth handover and takeover process for departing officers.
• Spot Checks: Perform routine spot checks to ensure adherence to protocols.
• Client Support: Address client queries promptly and ensure exceptional service delivery.
• Officer Support: Provide guidance and assistance to officers, addressing their queries effectively.
• Ad-Hoc Responsibilities: Respond to site requirements and urgent situations, even outside office hours.

Requirements:

• Minimum 3 years of experience in operations management, ideally in security or law enforcement services.
• Proven ability to lead teams and manage complex operational tasks effectively.
• Strong interpersonal and communication skills to foster excellent client and team relationships.
• Demonstrated problem-solving and decision-making skills, particularly in investigations and complaint handling.
• High ethical standards, integrity, and dedication to maintaining compliance.
• Flexibility and adaptability to manage ad-hoc assignments and unexpected challenges.

Why Join WSH Experts?

• Be part of a dynamic and inclusive team committed to excellence.
• Play a key role in shaping and delivering impactful enforcement services.
• Opportunities for professional growth and continuous learning.

At WSH Experts, we value diversity and strive to create an environment where everyone can thrive. We believe in nurturing talent, fostering collaboration, and delivering exceptional service.

Take the Next Step in Your Career with WSH Experts!

Apply Now and be part of a team that is redefining enforcement standards. Together, let’s build safer, more compliant communities.

Based at PARKROYAL COLLECTION Pickering, Singapore, we are looking for a passionate and energetic individual to join us as an Assistant Banquet Manager!

We will need this talented indiviual to:

• Provide full support to the Senior Banquet Manager in ensuring the smooth and efficient operation of Banquet Services and day-to-day operations in accordance to the established Standard of Operating Procedures
• Plan duty roster, engage part-timers and ensure that they are deployed according to function needs.
• Work closely with other Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
• Ensure that all team leaders deliver and provide exceptional guest service at all times
• Establish a rapport with guests to maintain a good customer relationship
• Ensure a high level of excellent service which meets the demands and expectations to all guests and internal customers
• Undertake any other task / duty / assignment that may be assigned by the Senior Banquet Manager and/or the management.

Talent Profile

• A current Assistant Manager / Banquet Manager with 3 years or more experience in managing a Banquet or large Chinese restaurant operation in a local five-star hotel of a similar capacity
• Minimum “O” level or Diploma from a recognized hospitality / tertiary institution
• Be willing to work weekends and public holidays
• High flexibility and adaptability
• Computer skills in Word and Excel would be essential

JOB DESCRIPTION:

• Greeting customers and offering assistance.
• Answering customer questions and concerns.
• Providing customers with detailed product information and recommendations.
• Advising customers about member benefits, promotions, and sales.
• Totaling purchases and processing cash, check, and credit card payments.
• Processing exchanges, returns, and refunds according to company policies.
• Maintaining a clean and organized retail environment.
• Assisting with stock management.
• Arranging merchandise on shelves and displays

JOB REQUIREMENTS:

• Previous retail experience is beneficial.
• Excellent customer service skills.
• Good communication and interpersonal skills.
• Computer literate and basic math skills.
• Available to work on weekends and holidays.

The ESG Consulting practice comprises professionals passionate about making a positive impact through advising KPMG clients on environmental, social and governance (ESG) matters to improve business resilience and increase business value. Key services include decarbonisation, sustainable finance, energy transition, due diligence, transition planning, risk and governance and reporting.

Together with other professionals, you will:

• Drive the growth of the ESG Consulting practice by providing expert advice, guidance and solutions to organizations and businesses seeking assistance in the specific area of ESG.
• Leverage your knowledge, skills and experience in the ESG domain to help clients solve business problems, improve operations and achieve their goals such as regulatory compliance, productivity and resource allocation, or revenue growth.
• Undertake activities such as:
• Developing proposals for submission to client and participate in pitch meetings
• Research on client and market practices to determine current actions and behaviours to establish performance benchmarks,
• Conduct capacity building workshops briefings and seminars to facilitate knowledge transfer
• Use technology and tools to analyse data to identify problems within a business and determine the most effective strategies for resolving those issues
• Compile findings into reports and presentations to explain findings and recommendations, and/or
• Oversee the implementation of recommendations or provide on-going advice
• Build rapport and relationships with internal stakeholders and clients.
• Ensure risk management procedures are carried out in accordance with the firm’s guidelines and requirements.

We are looking for professionals who:

• Are enthusiastic about being part of and building a strong, impactful consulting practice,
• Have a minimum of 5 - 10 years experience in a relevant role,
• Have strong educational qualifications in the fields of finance, engineering, or environmental science,
• Have worked as a consultant or has the intent to nurture a career in professional services,
• Is adept at developing presentation materials to a high quality quickly, leveraging the Microsoft Office suite, tools and technology,
• Has excellent interpersonal and communication skills, works well with others
• Has strong work ethic, strong project management and independent problem solving skills

Job responsibilities:

• Welcoming of parents at the respective centers.

• Assisting with taking attendance via our Attendance Marking System (AMS).

• Assisting with locating their classroom and amenities, such as nearest restrooms and location of our courtesy phone.

• Ensuring that aisles, walkways, and designated waiting areas are clear, clean, and safe.

• Perform any other duties and responsibilities as and when assigned by Management.

Requirements:

• N/O/A Levels

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Description:

· Coordinate, plan and implement safety programs to maintain the safety of the environment working conditions.

· Provide support to Project and Operation team in all aspects of safety, occupational health and quality issues.

· Equip with the knowledge and skills required to audit ISO accordance to the standards.

· Establish management systems documentation and ensure it is maintained.

· Assist in continual improvement projects for management systems.

· Provide support to internal staff on matters relating to management systems.

· Assist in internal and external audit of management systems.

· Track and ensure all corrective actions for non-conformance and customer complaint are effectively executed and followed.

· Investigate and complete the process for close out of all Accident.

· Investigation Reports and prepare/submit to the management.

· Accept duties assigned on Quality, Health and Safety tasks/projects as required.

Job Requirement:

· Minimum Diploma/Degree holder.

· Minimum 2-year experience in Offshore or Marine industry.

· Well verse with MS Office.

· Knowledge in ISO 9001 and ISO 45001 standards is highly preferred.

· Matured, highly motivated and a team player.

· Strong communication skills both verbal and written.

· Able to work independently and meticulous.

Job Summary:
We are seeking an experienced E-Commerce Manager with a proven background in managing and growing sales through platforms like Shopee, TikTok Shop, and Lazada. This individual will oversee website operations, sales, and marketing strategies to drive brand growth, increase market share, and optimize the customer experience. The ideal candidate will also demonstrate a willingness to actively participate in livestreaming sessions to support marketing campaigns and product promotion efforts.

Key Responsibilities:

• Marketplace Management: Develop and execute sales strategies to optimize product listings and maximize visibility and revenue on Shopee, TikTok Shop, and Lazada.
  Analyze performance metrics and trends on each platform, providing actionable insights and recommendations for improvement.
  Collaborate with platform representatives for promotional campaigns and ensure adherence to platform guidelines.
  
• Website Management: Oversee the maintenance, content updates, and overall functionality of the company's e-commerce website.
  Ensure a seamless user experience, including navigation, purchase processes, and customer support integration.
  Work closely with web developers, designers, and marketing teams to implement and test new features and enhancements.
  
• Sales & Marketing Strategy: Develop and implement e-commerce sales and digital marketing strategies to achieve revenue and growth targets.
  Create and execute campaigns that drive customer acquisition, engagement, conversion, and retention.
  Analyze data from e-commerce platforms, digital marketing efforts, and customer behavior to inform marketing initiatives and optimize ROI.

• Social Media Management: Develop and execute social media calender and content creation.
  
• Inventory and Operations Management: Collaborate with internal teams to ensure accurate inventory levels and timely order fulfillment across all channels.
  Implement efficient workflows and processes to enhance operational efficiency.
  
• Livestreaming Participation: Be actively involved in livestreaming sessions for product promotion, customer engagement, and sales conversion, collaborating closely with the marketing and creative teams.
  Prepare for livestream sessions by understanding product details, trends, and strategies to enhance engagement and audience interaction.
  
• Customer Experience and Support: Monitor and respond to customer inquiries and reviews, ensuring high levels of customer satisfaction and brand loyalty.
  Continuously improve customer support channels in partnership with the customer service team.
  

Qualifications:

• Education: Bachelor’s degree in Business, Marketing, E-Commerce, or a related field.
• Experience: At least 5 of experience in managing e-commerce platforms such as Shopee, TikTok, Lazada, or similar.

Responsibilities:

• Responsible for the mechanical design and development of electronic automation equipment.
• Design and review projects to meet customer requirements.
• Work with Production department to optimize design to minimize error.

Requirements:

• Min. Diploma in Mechanical or Mechatronic Engineering
• 2 to 10 years experience in electronic automation equipment design
• Proficient in Solidworks software
• Knowledge of Pro Engineer software will be an added advantage

Interested applicants, please send in your detailed resume including your current & previous working experiences as well as current and expected salary to [email protected]

We regret that only shortlisted candidates will be notified.

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

Mission of the Role

The primary mission for the Assistant Centre Manager is to actively support and contribute to the overall success of the Aureus centre under their purview. Working directly with the Centre Manager, the Assistant Centre Manager plays a pivotal role in executing the established sales strategies and systems. The focus will be on achieving business and revenue growth, elevating customer satisfaction levels, and enhancing employee satisfaction within the assigned centres.

The Assistant Centre Manager drives scalable sales initiatives aligned with divisional goals, fostering a positive environment through proactive collaboration. Primary responsibilities involve driving sales and event management, overseeing day-to-day operations, executing training programs, and providing mentorship to staff. Tasked with optimizing strategies to meet and exceed set goals. The Assistant Centre Manager actively contributes to performance enhancement initiatives, coordinating events and marketing campaigns to maximize growth productivity.

Job Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria

• The applicant should have a minimum of 2 years of experience in the related field and at least 1 year in a team-leader position.
• The successful applicant must be available to work on both weekends, with two weekdays off days.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks & Packages

• Work Incentives of up to $1,400* per month
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

At WSH Experts, we specialize in delivering top-notch enforcement support services and a wide array of professional solutions to meet market needs. With a commitment to excellence, integrity, and innovation, our team drives impactful results, ensuring compliance and safety for our clients and communities. As the Operations Manager (Enforcement), you will play a pivotal role in overseeing and managing the seamless execution of enforcement operations. With a focus on team leadership, client satisfaction, and operational excellence, you will ensure that WSH Experts continues to set the standard in enforcement services. Your proactive approach and dedication to upholding high performance and compliance standards will make a lasting impact.

Roles & Responsibilities:

• Team Leadership: Manage and guide teams to ensure timely and successful completion of tasks.
• Deployment Oversight: Ensure optimal officer deployment and coverage aligned with operational needs.
• Report Management: Review, vet, and submit comprehensive reports to clients within deadlines.
• Client Coordination: Work closely with clients to plan and execute special assignments effectively.
• Performance Audits: Conduct regular audits to assess and enhance officer performance and compliance.
• Recognition Initiatives: Acknowledge exceptional performance with incentives and commendations.
• Training & Development: Deliver refresher training to maintain high operational standards.
• Feedback & Resolution: Investigate complaints or feedback and implement appropriate corrective actions.
• HOTO Process: Oversee the smooth handover and takeover process for departing officers.
• Spot Checks: Perform routine spot checks to ensure adherence to protocols.
• Client Support: Address client queries promptly and ensure exceptional service delivery.
• Officer Support: Provide guidance and assistance to officers, addressing their queries effectively.
• Ad-Hoc Responsibilities: Respond to site requirements and urgent situations, even outside office hours.

Requirements:

• Minimum 3 years of experience in operations management, ideally in security or law enforcement services.
• Proven ability to lead teams and manage complex operational tasks effectively.
• Strong interpersonal and communication skills to foster excellent client and team relationships.
• Demonstrated problem-solving and decision-making skills, particularly in investigations and complaint handling.
• High ethical standards, integrity, and dedication to maintaining compliance.
• Flexibility and adaptability to manage ad-hoc assignments and unexpected challenges.

Why Join WSH Experts?

• Be part of a dynamic and inclusive team committed to excellence.
• Play a key role in shaping and delivering impactful enforcement services.
• Opportunities for professional growth and continuous learning.

At WSH Experts, we value diversity and strive to create an environment where everyone can thrive. We believe in nurturing talent, fostering collaboration, and delivering exceptional service.

Take the Next Step in Your Career with WSH Experts!

Apply Now and be part of a team that is redefining enforcement standards. Together, let’s build safer, more compliant communities.

Responsibilities:

• Manage and supervise a team in the operations department.
• Ensure seamless daily operations for air and sea freight shipments.
• Address challenges and resolve issues related to operations.
• Uphold discipline and professionalism within the department.

Requirements:

• Lead, manage and supervise staff
• Degree in Supply Chain/Logistics or Business or related field.
• At least 2 years of working experience in a similar industry.
• Profound expertise in ocean and air freight industry.
• Strong knowledge of Customs regulations, airline protocols, and shipping line procedures.
• Proficient in using MS Office Applications.
• Good in presentation and negotiation skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

1. To ensure alignment of Divisional Procurement strategy & processes to the Group Procurement Policies & Authorities
2. To ensure effective governance and transparency of operations
3. To maximize value creation & optimize total cost of ownership
4. To ensure a stable and competitive supplier base
5. To adopt best in class procurement systems and processes

Strategic Responsibilities:

1. Perform Spend Analysis to support sourcing strategy and annual plan development for TSL
2. Perform study of supply market intelligence (market, vendor, product, commodity, etc) for TSL
3. Drive procurement cost reduction initiatives within TSL
4. Support the development and drive the implementation of Group Procurement strategies, policies and initiatives at TSL
5. Contribute to the development of procurement planning processes
6. Lead/Manage the procurement processes at TSL
7. Drive the alignment of Divisional SOP to GPPA and ensure compliance to GPPA for TSL
8. Drive and manage capability development and knowledge management for TSL

Operational Responsibilities:

1. Conduct tenders in accordance to Division SOP/GPPA and make recommendations to Tender Committee
2. Understanding and influencing sourcing project / business requirements. Identify opportunities that focus on cost reductions, efficiencies/quality improvements, risk mitigation, industry and supply trends and shifts in technology
3. Supplier Classification, Relationship Management and contract management
4. Proactively work with Stakeholders and assist in or directly manage spend
5. Know, understand and stay abreast of industry trends, benchmarks, best practices, etc.
6. Monitor Strategic/key Suppliers to provide internal notifications and develop risk mitigation scenarios
7. Analyze past and future demand volumes, inventory trends and current inventory levels
8. Drive Procurement Digital Strategy (Digitization and Automation of processes) and reductions in Total Cost of Ownership (i.e. supply programs, catalogs) at TSL
9. Supplier assessment and due diligence: Conduct assessments and audits of current and potential suppliers to evaluate their compliance with ethical, social, and environmental standards. Identify risks and areas for improvement and collaborate with suppliers to drive corrective actions.
10. Supplier performance monitoring: Establish metrics and key performance indicators (KPIs) to evaluate supplier performance in responsible sourcing. Regularly monitor and evaluate supplier performance, providing feedback and guidance to drive continuous improvement.
11. Stakeholder engagement: Collaborate with internal stakeholders, including procurement, legal, sustainability, and operations teams, to ensure responsible sourcing practices are integrated into procurement processes.
12. Training and awareness: Conduct training programs to educate employees, suppliers, and other relevant stakeholders on responsible sourcing practices. Promote awareness and understanding of responsible sourcing throughout the organization.
13. Reporting and transparency: Prepare regular reports and metrics to track responsible sourcing performance. Ensure transparency by communicating progress, challenges, and achievements to internal and external stakeholders.
14. Continuous improvement: Drive continuous improvement initiatives related to responsible sourcing, collaborating with suppliers and internal teams to implement best practices, innovative approaches, and new technologies.
15. System evaluation and enhancement: Assess the effectiveness of current procurement systems and tools. Identify gaps, inefficiencies, and user pain points. Collaborate with IT and procurement teams to recommend system enhancements to improve functionality, usability, and data integrity.
16. Managing the roles and permissions assigned to individual users. Involves in determining the access levels and responsibilities of different users and ensuring that the appropriate individuals or authorities have the necessary approval rights.
17. Continuous improvement: Stay informed about emerging procurement trends, technologies, and best practices. Proactively identify opportunities for process improvement and automation. Lead or participate in projects to implement new tools, systems, or process enhancements.

Requirements:

1. Operational

(i) Perform Cost Benefit analysis of strategies and initiatives

(ii) Prepares Monthly, Quarterly and Yearly performance reporting, when required

(iii) Project implementation

(iv) Perform business process analysis for Procurement (MS Dynamic 365)

(v) Risk Management and reporting

(vi) Drive ESG policy implementation and reporting for Procurement

2. Strategic

(i) Identifying procurement strategies to suit the different business needs

(ii) Negotiations with strategic vendors, when required.

3. Interactions

Divisions/BUs (50%)

(i) Implement the strategic procurement initiatives across the

Division.

External Parties (50%)

(i) Negotiations with strategic vendors

(ii) Guide consultants on the relevant strategic procurement

initiatives

i. Bachelors's Degree in any discipline

ii. Masters Degree or Procurement Professional Certification will be an advantage.

iii. Minimum 8 years of experience

Interested candidate can send in your resume in Microsoft Words, along with a picture of yourself to :

[email protected]

We regret to inform that only shortlisted candidates will be notified.

Thank you for applying.

Carol Tan

EA License No.: 23C1894

EA Personnel No.: R24121972

Location: Kallang Sector

• Assist in coordinating and executing the timely and accurate collection of customers’ accounts, including calling up customers for payment
• Monitor work progress and collection processes, handle and investigate cases for efficient debt recovery
• Handle enquiries from customers on billing issues and outstanding balances

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Looking for a delivery driver for a trading company in the print industry.

You would be involved in:

• General warehousing activities (Goods receiving, Goods preparation, etc)
• Logistics arrangements, coordinating with customer service admins
• Fulfillment of orders (delivery)

Need to be physically fit to lift boxes and load items.

Working in a small and dynamic team.

**

寻找印刷行业贸易公司的送货司机。

您将参与：

• 一般仓储活动（收货、备货等）
• 物流安排，与客户服务管理员协调
• 履行订单（交货）

需要身体健康才能提起箱子和装载物品。

在一个小而充满活力的团队中工作。

Location: Near Eunos MRT

• Assist in administrative work and data entry
• Assist in data, budgeting, tracking reports
• Assist in interview scheduling for new representatives’ allowance applications
• Perform any other ad-hoc duties as assigned
• Support the Recruitment Managers on the month-to-month execution of the career seminar events that includes, but not limited to:
• Designing of the event EDM
• Sourcing of vendors
• Liaise with speakers and or vendors on set up requirements for the event
• Assist in planning of the event
• Any other duties as assigned

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

Duration: 2 years contract

Location: Depot Road (Moving to Gombak in Q1/Q2)

Working hours: Mon - Fri (8am - 530pm)

Responsibilities

• Provide operational and administrative support to the pre-enlistment medical activities and the related support services
• Receive cases, analyse the background and follow up actions required
• Communicate with appellant where required, and with internal stakeholders for necessary actions
• Correspond with various agencies to retrieve data and inputs necessary for case resolution or submission. Ensure that responses adhere to process flows.
• Conduct investigation on process gaps to determine root cause and provide advice for rectifications.
• Liaise with business process owners, ground users and system technical teams to rectify or improve process gaps.
• Support, conduct audit and track submission of reports.
• Provide clear and concise advice and responses to the queries raised via phone call and/or email.
• Carry out administrative tasks to ensure processes are complete.

Requirements

• Min. Polytechnic Diploma/Degree
• Proficient in Microsoft Office applications (Excel & Word)
• Excellent communication and interpersonal skills
• Meticulous with keen attention to details, highly disciplined, service-oriented and good team player
• Energetic individual who can work well independently and as part of a team.
• Track record of customer service experience and competency
• Able to handle different types of customers and complex cases
• Strong analytical and problem solving skills
• Proven leadership skills will be an advantage

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Summary

To ensure the functionality, performance, and quality of web and mobile applications through comprehensive testing practices.

Key Responsibilities:

• Conduct application testing to ensure high-quality performance and user experience.
• Develop test plans, scripts, and cases aligned with project requirements.
• Identify defects, document test results, and collaborate on issue resolution.
• Perform regression tests to validate consistency in previously tested applications.
• Provide feedback on usability and contribute to process improvements.
• You have experience in testing web and mobile applications, possess excellent problem-solving abilities, and thrive in a collaborative environment.

Key Requirements:

• Degree in IT, Computer Science, Engineering, or related fields.
• Experience in mobile and web application testing is highly advantageous.
• Strong grasp of application testing tools, methodologies, and industry standards.
• Excellent problem-solving skills and meticulous attention to detail.
• Familiarity with Agile methodologies and financial services regulatory environments.

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Responsibilities

• Report directly to top management, providing regular updates on project status and key milestones.
• Oversee the overall implementation and completion of construction projects, ensuring that they are delivered on time, within budget, and meet the required quality standards.
• Lead and manage a team of professional and technical staff in the planning and execution of daily operations.
• Coordinate and collaborate with clients, consultants, relevant authorities, subcontractors and suppliers to ensure smooth project execution and resolve any issues.
• Ensure all project activities comply with local building codes, safety regulations, and specific healthcare facility requirements.
• Ensure compliance with EHS requirements, regulations, and best practices throughout the project lifecycle.
• Monitor project budgets and manage resources efficiently, implementing cost-control measures to avoid overruns.
• Maintain effective communication with all project stakeholders, ensuring that project goals are achieved and expectations are met.

Requirements

• Bachelor’s Degree in Civil Engineering; a degree recognized by the Singapore PE Board is preferred.
• Minimum 10 years of experience managing high-rise building projects, with at least two completed project cycles.
• At least CPAS Tier B certificate of accreditation.
• Possess BIM Management certification and DfSP (Design for Safety Professional) certification.
• Dynamic, self-motivated, proactive, and results-oriented, with a proven track record in the building industry.
• Strong organizational, interpersonal and leadership skills.
• Able to work in fast paced environment.
• Must able to lead the project team.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peack

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.