Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

Responsibilities

• Manage and keep up smooth restaurant operations
• Supervise both kitchen staff and waitstaff, providing necessary feedback
• Write daily budget reports on both revenue and costs
• Communicate with diners and mitigate potential conflicts
• Organize and take stock of restaurant supplies

Skills and qualifications

• Proven work experience in a restaurant setting
• Demonstrated customer service skills
• Understanding of financial management
• Strong knowledge of restaurant management software
• Ability to memorize and explain the restaurant’s menu
• Willingness to work flexible hours and weekend

WELL EXPERIENCED IN MANAGING INDIAN FOOD PRODUCTION . MINIMUM 4 TO 5 YEARS EXPERINCE IN SINGAPORE FOOD AND BEVERAGE RELATED COMPANIES AND QUALIFICATION MINIMUM BACHELOR DEGREE IN MANAGEMENT . OUR PRODUCTION IS KERALA PRATA (MALABAR ) , TRADITIONAL SNACKS , CURRY PASTE PRODUCTION ETC .FOOD INDUSTRY MANAGEMENT EXPERIENCE WILL BE CONSIDERED

• Managing the daily operations, including training staff members.
• Ordering food supplies, equipment repairs, and other materials needed to keep the facility running smoothly
• Monitoring inventory levels of food and supplies to ensure adequate supply levels.
• Coordinating with suppliers to obtain high quality ingredients while keeping prices low.
• Ensuring that food safety standards are being met by employees during preparation, cooking, and serving processes.
• 5+ years of food manage experience.
• In-depth knowledge of food principles and best practices.
• Passion for creating incredible food that delights and attracts customers.
• Excellent communication skills and leadership qualities.
• Ability to thrive in a high-pressure environment.
• Have Creative, innovative thinking.
• Exceptional standards for cleanliness, health, and safety.
• Experience managing inventories and stocktaking.
• Available to work on-call, shifts, after hours, over weekends, and on holidays.

• Responsible for the daily operations of the restaurant
• Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.
• Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.
• Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Pol and Guidelines.
• Provide excellent customer experience

- provide sales support for sales team

- provide training for new sales personnel

- daily rostering of staff

- rapport with new and existing customers

- cold calling to source for new potential customers

- respond to any immediate situation that arises

- recruitment of potential candidates for job vacancies

-Manage all mechanics

-Manage schedules, payroll, handle customers, create invoices

-Manage suppliers, handle parts purchase, payment to suppliers

-Manage petty cash, AR and AP schedule

-Must have knowledge of tipper truck repairs and maintenance, spare parts

-Must have 5 years relevant management experience in workshops of tipper truck repairs and maintenance

Job Responsibilities

• Manually direct road traffic and pedestrian flows on, near, or adjacent to roads during main lobby closure due to construction works.
• Monitor traffic behaviour and flow to ensure safety is always maintained.
• Reporting to operations team as and when required.

Requirements:

• GCE 'N/O/A' levels or Diploma from any field
• Prior usher/crowd control experience is preferred

Interested candidates can write in to Ann at [email protected]

Ann Goh Xin Ting

R1875289

Recruit Express Pte Ltd

E.A License: 99C4599

Job Details

- Leverage on the various recruitment channels to source and hire quality candidates to meet the manpower needs of the current and new polyclinics.

- Work with HR Shared Services on the end-to-end on/off-boarding process for new hires and resignees

- Provide HR Admin support as follows:

i) Work with Uniform vendor to raise access for new hires and ensure uniform allocation is reflected correctly for the new hires

ii) Process the monthly allowance disbursement for students who are on a pre-service sponsorship programme

iii) Arrange pre-employment medical examination for interns as well as to process interns’ monthly allowance.

iv) Timely submission of funding claims to MOH

v) Maintain and update training records for all existing employees

vi) Ensure vaccination records are updated in the MOH system on a quarterly basis for MOH audits

vii) Co-ordinate logistics for monthly HOD meetings and Employees’ engagement sessions

Requirements

- Bachelor’s degree in Business, preferably in human resource.

- At least 1-2 years of relevant HR working experience. Experience in large corporations and healthcare will be an added advantage.

- Demonstrated interpersonal and communications skills.

- Ability to work independently within assigned job scope.

- Strong problem-solving skills.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON,

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an individual to join us as a Junior Tech Recruiter (2 year contract).

A brief summary of your job responsibility:

• Handle the full recruitment life cycle across multiple functions and locations in Singapore - from sourcing, initial candidate assessment to interview to offer management
• Candidate Management to ensure a meaningful and positive experience for applicants, ensuring the Employer Value Proposition and Branding is effectively communicated
• Build strong relationships with business units and with other functions in GovTech.
• Dynamic and highly knowledgeable of the latest trends and technological innovations in recruiting techniques
• Contribute ideas and participate in enterprise improvement initiatives and drive continuous improvements in the candidate journey
• Involve in HR Ops, such as background and reference check, preparation of employment contracts and onboarding process
• Maintain and update recruitment records for HR Dashboard

To succeed in this role, you will ideally have:

• Minimum 1 year of technology recruitment experience, with a proven record of successful placement, preferably in the high-tech industry
• Experienced in using social media, job boards, internet sourcing, and other means to work closely with passive candidates
• Good business acumen and excellent negotiation skills to influence and engage stakeholders of all levels
• Maintain a professional demeanor at all times eg. high level of discretion and confidentiality
• Attention to detail and process-minded
• Fast learner to navigate the internal processes in a highly governed and controlled environment
• Extensive past use of HRIS (Workday preferable) and applicant tracking systems (Workable preferable)
• Knowledge in Tableau is an added advantage.

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site. 

• We have flexible working hours with hybrid working arrangements.
• Contract Staff enjoys the same benefits as Permanent Employees.

About the client:

Our client is a reputed Bank.

Responsibilities:

• Investigate production issues, respond based on production defect severity SLAs.
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI.
• Make sure system availability as per respective agreed SLA.
• Provide support for annual Disaster Recovery exercise for supported applications.
• Provide support to System Engineers on server level patches / upgrade as and when applicable.
• Ensure application incident & task documentation is properly updated for each production release.

Requirement:

• 2 years’ relevant experience preferably in Application Support.
• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Hands-on experience AS400, SQL queries, shell scripts (UNIX) and optimize incidents investigation.
• Good to have understanding and experience of ITIL methodology
• Able to work for 12 hours rotation shift including night shift (4 days work & 3 days off)
• Available for face to face interview at client location.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret that only shortlisted candidates will be contacted.

EA License No. 01C4394

EA Personnel Reg.No. R1104824 (Samsudeen Mohamed Basith)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

“By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

The candidate will be responsible for conducting research on AI for Software Engineering. The candidate will be part of an active research team to be supervised by Prof. David Lo from School of Computing and Information Systems, Singapore Management University.

Candidate's core responsibilities include:

• Design and implement AI for software engineering solutions
• Conduct evaluations and/or user studies to validate the effectiveness of the algorithms and tools
• Write and publish research papers and present them to reputable academic conferences
• Package the documents, implementation code, evaluation results of the project for release
• Liaise with other team members of this project to realize the overall goal of the project

• Minimum Bachelor Degree in Software Engineering/Computer Science/Information Systems from a top-tier or local university
• Minimum 1 year of relevant research experience in Software Engineering research
• Excellent knowledge about software engineering research
• Excellent knowledge about AI
• Highly fluent in programming
• Competent in designing and implementing algorithms and data structures
• Excellent oral and written communication skills
• Excellent analytical, technical and problem solving skills
• Self-motivated individual who can work independently and also collaboratively with team members
• Able to work under strict deadlines

#LI-JN2

• 7 to 10 yrs. of hands-on experience on EWM configuration and implementation.
• Worked on EWM decentral.
• MM/PP/TM experience will be added advantage.
• Worked on configuration, write functional specifications, end to end testing and communicate accordingly with the business and other team members.
• Business process and configuration knowledge of EWM module
• Inbound, Goods Receipt, put away
• Physical inventory, Scrapping, Repack/Packing, Consignment, Subcontracting,,
• Outbound, Replenishment to production/within EWM
• Master Data, Experience with third party logistics interfaces
• Good written and oral communication skills
• Ability to work independently, as a member of a team, or as team leader and should be self-sufficient.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Integration knowledge with ASRS and IOT
• Experience on manufacturing industry will be added advantage.

To Apply:

Interested candidates, please click on Apply Now Button.

We regret to inform that only shortlisted candidates will be notified.

Seah Irvin | REG No : R23112821

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

• Supporting the recruitment of cleaners
• Managing the discipline of cleaners
• Managing the formulation of project /site manpower deployment/arrangement;
• Liasing with customer or it's representative;
• Logistic support;
• Any other works relating to the contract requirement;
• Long working hours and shift work.
• To be a hands on person.

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

Join a leading manufacturing company offering services in mold design, plastic part production, and product assembly. We are hiring temporary Production Operators for assembly tasks involving plastic tubing.

• Location: North / Ang Mo Kio
• Salary: From $2,150 (OT available for higher earnings)
• Monthly Incentives: $300++
• Contract: Minimum 3 months (extendable)
• Working Days: Monday to Saturday (6-day work week)
• Environment: Air-conditioned
• Shift Options: Morning / Afternoon / Night

Responsibilities:

• Operate production machines and equipment.
• Perform assembly of plastic components.
• Inspect finished products for defects.
• Maintain a clean and safe work environment.

Requirements:

• Clear eyesight (no color vision issues; glasses are acceptable)
• Wear required protective gear (clean-room environment)
• Able to commit to the contract period

Apply Now:

• Email: [email protected]

*We regret to inform you that only shortlisted candidates will be informed.*

Lee Yu Qian (Lenore)

Registration Number: R24124538

EA License Number:18C9027

• Managing small project teams to develop, execute and complete assignments
• Organizing team roles and evaluating employee performance
• Documenting operational tasks and reporting to upper-level management
• Performing employee reviews and assessments
• Assist with new employee onboarding and training program

Job Description

• 3 to 5 years of working experience in IT industry.
• Hands-on experience in at least 1 AliCloud related project is a MUST. More AliCloud projects will be a PLUS.
• Hands-on experience in other cloud (i.e. non-AliCloud) related projects will be a PLUS.

Requirements

• To support customer in maintaining their existing AliCloud solutions in accordance with best practices.
• To fix issues in customers existing AliCloud solutions.
• To communicate with Alibaba Cloud for advice on technical issues.
• To communicate and align with offshore AliCloud Data Engineer on task assigned to FPT team.
• Bachelor degree or above in IT and engineering, with relevant professional certificates.
• AliCloud related certification is a MUST.
• At least 1 other cloud (non AliCloud) certification will be preferred. More cloud certifications will be a big PLUS.

Responsibilities:

Assist in accounts receivable and accounts payable functions General assistance with no specific allocation to defined functions

Qualification

Basic accounting knowledge 3 years of active work experience in either accounts or admin roles – preferably accounts role Good in listening, communication and following instructions.

Working hours:

5-day work week. Mondays to Fridays: 8:30am to 6pm

You will manage a grant administered by Sector Funds, and the job scope includes:

• Working with community care partners to identify opportunities, develop strategies and scope proposals on developing/enhancing services and building organisational capabilities, so as to better serve seniors and clients.
• Analysing data to assess the impact of funded projects, identify opportunities to develop resources to support community care partners at scale, and improve grant design and administration.
• Assess funding proposals, and work with community care partners to improve impact of funded projects.
• Develop requirements for, and assist in project managing the development of, a grant management IT system.

Job Requirements:

• A degree, with disciplines in health or the social sciences preferred.
• Strong analytical, planning and problem-solving abilities.
• Good team player and strong interpersonal skills, with the ability and curiosity to learn more about the various stakeholders' concerns.
• Self-starter, meticulous, adaptable to changes and strong ability to manage multiple tasks concurrently.
• Strong command of English, and proficient in Microsoft Excel.

The role of a Technical Delivery Manager (TDM) is to lead, guide and manage the technical aspects of projects through design, build and implementation phases. They are responsible for ensuring the successful delivery of technology projects by collaborating with cross-functional teams, managing project timelines, and overseeing the development process. TDMs play a crucial role in bridging the gap between business requirements and technical solutions, making them instrumental in driving digital transformation initiatives within organizations.

Overall Responsibilities:

• Manage the end-to-end technical delivery of large IT projects, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

• Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

• Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

• Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

• Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

• Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

• Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

• Contribute to the continuous improvement of development processes and methodologies.

• Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

1. Project Delivery Management

a. Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget

b. Manage and coordinate across different application teams to manage technical dependencies of the solution

c. Monitor and manage risks/issues related to technical delivery

d. Provide status update related to technical delivery

e. Report to Program and/or Project Manager for the strategic program

2. Requirements Management

a. Partner with SA & subject matter experts to understand and implement functional and technical requirements

b. Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)

3. Design & Development

a. Partner with Domain Architects, Dev. Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards

b. Partner with Development Manager in managing application teams to build the enhancements

4. Test Management

a. Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results

b. Work with GIS to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan

c. Work with GIPS on Infra requirements.

5. Implementation Management

a. Prepare technical implementation plan across application teams

b. Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support

Essential:

• Commitment.
• Minimum 5 years of working experience in E2E project implementation
• Good understanding and experience in Software Development Life Cycle (SDLC).
• Experience in working in vendor environment.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Good to have:

• Working experience with AML (specifically transaction monitoring will be nice to have).
• Experience with managing end to end implementation of projects.
• Experience with managing and working with external vendors/teams.
• Database (Ability to use and understand for the purpose of analysis and design and investigation)

· Analyse Requirements and form solutions for the application.

Job Description:

• Answering incoming calls and response to customer enquiries.
• Assist sales team in preparing proposal and generating invoices.
• Maintain and upkeep the filling system.
• Follows up with customer on delivery schedule and changes.
• Work closely with other departments to ensure customer requirement is met.
• Perform other duties as assigned.

Job Requirement:

• Strong communication and interpersonal skill
• With experience in customer service role preferred
• Ability to multitask and strong analytical skills
• Customer service oriented
• Able to accept 5 month contract based

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

• Financial Monitoring and Analysis: Partner with divisions to monitor operating revenue, expenses, and capital expenditure against budget and funding sources; analyze and present financial performance and forecasts to stakeholders, highlighting key variances and areas for improvement.
• Budgeting and Forecasting: Collaborate with divisions and project teams on monthly forecasts, annual budgets, and revised budget submissions, presenting for approval and recommending necessary adjustments.
• Decision Support: Provide financial insights to business units for timely decision-making and review financial matters for funding requests and project reporting.
• Cost Management: Monitor fixed and variable costs to understand cost drivers and enhance budget accuracy.
• Compliance and Engagement: Ensure compliance with company policies, accounting standards, and relevant regulations; engage with business units to stay updated on developments and maintain strong relationships.

Requirements:

• Educational and Professional Background: Degree in Accountancy/ACCA or relevant qualification with at least 8 years of experience, preferably in Finance Business Partner roles and technology companies.
• Presentation and Communication: Excellent presentation and storytelling skills to effectively communicate business narratives and influence stakeholders.
• Interpersonal and Problem-Solving Skills: Strong ability to build relationships, manage stakeholders, and communicate across all levels; proficient in problem-solving and creative thinking.
• Work Ethic and Adaptability: Positive attitude, meticulous, capable of handling large data sets, and comfortable with hands-on tasks in a fast-paced, changing environment.
• Technical Proficiency: Proficient in Workday, dashboarding tools, Microsoft Office (Excel, PowerPoint, Power BI, Tableau); programming knowledge is an advantage.
• Singaporean(s) Only

Interested candidates may apply via email to [email protected] (indicating Job ID J45723 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Coen Tay Zhi Xuan (R1989334)

Scientec Consulting Pte Ltd (Scientec Personnel) -11C5781

Job Description & Requirements

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.
• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.