• Design, implement, test, and deploy end-to-end software solutions in the T&O-MOT-LCS domain with the following key responsibilities
• Collaborate closely and communicate independently with project managers, business analysts, development leads, test engineers, infrastructure engineers, and business users.
• Participate in the analysis and requirements gathering phase and help to translate requirements into technical solutions that meet client needs and expectations
• Troubleshoot the application by debugging issues, fixing bugs, identifying bottlenecks, and offering third level support.
• Build, package and release software artifacts in an automated way to all environments including production
• Be responsible for the performance, stability, reliability, and security of the application
• Proactively identify efficiency and design improvements to existing systems and processes
• Min 12+ years of technology delivery experience in software development
• Hands on experience in at least one server-side object-oriented programming language
• Experience using source code control systems and branching strategies including with hands on experience branching, merging, and releasing
• Experience with a major relational database system
• Knowledge of data structures, design patterns, architectural styles, and API designs
• Hands-on experience with JAVA (Spring, Springboot) in a Unix/ Linux environment
• Hands-on experience with relational databases, preferably MySQL, NoSQL, MariaDB or SQL Server.
• Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI).
• Experience in CI-CD tools like Bitbucket Jenkins, Nexus, JIRA, confluence.
• A team player with excellent communication and interpersonal skills.
• Experience in data ETL pipelines (including reconciliation and quality tools and techniques) an advantage
• Experience working in agile technology teams
• Ability to adapt to challenges while remaining calm in a constantly changing environment
• Experience in Agile methodologies such as Scrum.

Working location : Jurong East/Ang Mo Kio

Responsibilities

• Conduct market research on commercial-defense products with AI technologies to identify market demand and growth opportunities.
• Provide leadership and data-driven reports on market trends, customer demands, and emerging technologies that could influence business strategy
• Manage certification processes and ensure compliance to industry regulations for advanced networks, sensors, and AI technologies.
• Develop and implement pricing strategies
• Lead the development and execution of GTM strategies for advanced networks, sensors, and AI products, targeting both regional and global market penetration
• Partner with Marketing and International Business to execute GTM plans that align with customer needs and business objectives

Requirements

• Degree in Business, Engineering or a related field; or certifications in Digitalisation, AI and Data Science
• Experience in business model innovation, go-to-market analysis, compliance and commercialisation in the AI, telecommunications and tech sectors
• Understanding of market dynamics and regulatory requirements
• Knowledge of compliance and certification processes relevant to the industry
• Experience in implementing pricing strategies and go-to-market plans
• Proficiency with advanced networks and sensors with AI applications

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

This headcount will assume the Operations role at OSPL, with the main scope and responsibilities listed below:

Marine Operations Responsibilities:

1. Lead the Marine Ops Team (MARSIN) to achieve berthing excellence for OOCL services and vessels.
2. Coordinate with HKG MOC on berthing priority for incoming vessels.
3. Handle exceptions and ensure cost-effective and efficient operations.
4. Engage in discussions with strategic vendors (e.g., PSA Terminals).
5. Evaluate marine ops vendors’ performance.
6. Continuously review Ops cost and address unfavorable trends.

EQM Operations Responsibilities:

1. Lead Equipment Ops Team (EQMSIN) in managing depot and EQM inventory at OSPL.
2. Ensure sufficient EQM to support OSPL business.
3. Manage depot and equipment operations effectively.
4. Coordinate with EMC to meet EQM ops KPI targets.
5. Evaluate depot vendors’ performance.
6. Review EQM stock allocation based on depot performance.

In addition to the above dual functions, the Manager or Senior Manager will also be expected to initiate process improvements to align with business and customer requirements.

Requirements:

The candidate must possess the following:

• Minimum Degree in a relevant field.
• Good analytical skills and proficiency in utilizing digital tools (e.g., Power BI).
• Quick decision-making and effective vendor engagement for maintaining Ops excellence.
• Demonstrate instant leadership, enthusiasm, and a commitment to Ops excellence.

We are representing our client in the global technology and engineering space to look for an experienced Presales/Solution Manager to complement the existing team.

Responsibilities

• Works on deals assigned by the business development team and supports the pursue and bids process
• Scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the organisation
• Secures input from all necessary solution stakeholders within the customer. Adapts solutions, as necessary, to ensure appropriate support
• Coordinates closely with internal sales, sales support (including with regional & global product team), and service resources to align solution design with customers’ business requirements
• Secures from customer technical staff commitments needed to ensure a deal’s “technical close.”
• Support RFI/RFP’s by creating written Business Requirements into technical proposals that conforms to product solution delivery standards, that encompass regulatory, business, user, functional and non-functional requirements as appropriate
• Accurately defines dependencies, constraints, assumptions and risks

Requirements

• Degree in Engineering
• At least 5 years of Technical Solutions experience and Bids experience
• Working experience with Non-Defence government agencies and Enterprises
• Strong analytical, problem-solving, and conceptual skills
• Good stakeholder management and influencing skills covering colleagues, partners / vendors and project sponsors

• Organize campaigns for digital marketing by utilizing social media, email, blogs, and websites.
• Create and oversee social media presences and content marketing or communication strategies.
• Stay up to date with emerging social media platforms, online technology, and trends.
• Provide captivating and well-curated web material.
• Collaborate with external web designers, graphic designers, and filmmakers.
• Manage and oversee content on the webpages.
• Execute strategies to increase exposure to business pages.
• Develop projects and programs to strengthen work relationships within the community.
• Manage budgets, negotiations and contracts in relation to community events.
• Work closely with stakeholders to find possibilities for community involvement.
• Oversee all facets of event planning.
• Manage corporate identity and governance and communications channels for the company.
• Execute plans for interacting with a range of stakeholders.
• Foster a good rapport with stakeholders and organize events to foster partnerships.
• Determine areas that require improvement to improve upcoming events, engagement initiatives, and digital campaigns.
• Write reports on key performance indicators (KPIs).
• Maintain a variety of records to guarantee accurate and correct data for analysis by shareholders.

Working location: Ang Mo Kio

Responsibilities

• Research, network and build relationships with potential new clients
• Work with team to develop proposals to meet the client’s needs
• Participate in pricing of services
• Participate and attend trade exhibitions and conferences and provide team with information on market trends to prospect for new clients
• Present new products and services, Organize demonstration and showcase events for potential customers

Requirements

• Bachelor's degree in Engineering or Business

• 3-5 years of sales or marketing experience

• Experience in Defence System will be of advantage

• Good Networking and Proposal Writing skills

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Manage entire warehouse department, inclusive of technical stock, provisions and warehouse admin teams.

Supervise and guide warehouse staff to ensure they fulfil their roles and responsibilities properly and in a timely manner.

Take ownership of warehouse-related projects such as AGV and VLM, and ensure they are carried out and completed as per Company requirements.

Come up with initiatives to help warehouse improve operational effectiveness and cost-effectiveness, such as reducing overtime costs and packing material costs.

Ensure safety precautions are observed and carried out at all times.

Maintain warehouse area cleanliness and tidiness at all times.

Any other related jobs and assignments as and when assigned to you.

Working location : Jurong East/Ang Mo Kio

Responsibilities

• Develop and Drive business development strategies focusing on international markets
• Delivery of the sales order target and future growth
• Keep track and Provide timely updates to management team on the sales performance
• Management Relationship with with customers and create new partnerships/ opportunities

Requirements

• Proven international sales and/or business development track record in a senior position in defence, international and engineering industry domain
• Experience in sales channels accounts and relationship management

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

The Senior Cost Accountant collaborates with business units to manage inventory, manufacturing costs, product profitability and cost accounting processes. The role is also responsible for financial planning and analysis activities, support business units in budgeting and forecasting exercises and analyze financial data to facilitate business decisions. This is a business partnering role.

Job Responsibilities

Cost Accounting and Inventory Management

• Responsible for accurate processing of month end journals (COGS and inventory related), perform accounts reconciliation, maintain and reconcile inventory ledgers, perform cost variances analysis and accruals including excess and obsolete (E&O) reserve analysis.
• Assist with preparation of month-end and quarter-end management reports (eg flux analysis).
• Support annual standard cost reroll/revaluation exercises and perform cost simulation
• Perform ad-hoc standard costs update as needed
• Review and ensure inventory transactions are approved and performed in accordance with Finance policies and procedures
• Support and lead quarterly review of plant excess inventory and E&O reserve
• Assists with annual physical counts and daily cycle counts activities, including preparation, cutoffs, audit of counts, reconciliations and publish count accuracy reports.
• Analyze manufacturing overhead data and provides explanations for the cost variances.
• Prepare and publish weekly sales and gross margin analysis, inventory report, manufacturing costs analysis, work order variances and dashboard to business units.
• Collaborate with cross-functional teams, including manufacturing, engineering and supply chain, to analyze cost data and drive business in cost improvement initiatives.
• Report and review gross margins analysis by key customers and product group, partnering with business to identify opportunities for margin improvement, review product cost structures to ensure profitability and competitiveness.
• Monitor and evaluate key performance indicators (KPIs) to assess the effectiveness of cost management strategies.
• Support global team to develop and implement effective costing methodologies and processes to enhance accuracy and efficiency.

Financial Planning and Analysis (FP&A)

• Lead annual operating plan (AOP/budget) for Singapore manufacturing plant, align budgets with organizational and global goals.
• Support budgeting and financial planning activities by providing cost-related insights.
• Work with business units on resources and capacity planning for manufacturing costs budget.
• Participate in the quarterly business review, perform cost variances analysis against forecast.
• Provide detailed cost reports and forecasts, identifying trends and proposing strategies to minimize cost variances

Others

• Maintain strong internal controls and compliance with Sarbanes-Oxley (SOX) regulations.
• Assist with US GAAP, SOX, tax and statutory audits.
• Drive continuous improvement initiatives to improve operational efficiency and eliminate non-value added activities.
• Partner with IT to resolve and enhance costing system functionalities related to production, purchasing and etc

Requirements

• Recognized degree, ACCA graduate or other equivalent professional accounting qualification
• 5 years of cost accounting experience in a manufacturing or supply chain environment
• Strong cost accounting knowledge and analytical skills
• Independent, mature, self-motivated and possess ‘can-do’ attitude.
• Advanced proficiency in Microsoft Excel, other data analysis tools and ERP systems (eg Oracle)
• Excellent communication and interpersonal skills, with ability to collaborate across departments
• High attention to details, organizational skills, and problem-solving abilities.

• Renowned Bookstore
• Basic $2600 - $3200
• Full Benefits (AWS + Staff Discount)
• 5 days (Rotating off day)
• Multiple Locations Available

Responsibilities:

• Team Leadership: Lead, motivate, and manage staff to achieve key performance targets.
• Inventory Management: Oversee stock levels, replenishment, returns, and ensure proper handling of stock take and random counts.
• Operational Efficiency: Streamline procedures, ensure accurate documentation, and manage store opening, closing, and daily banking.
• Manpower & Budget Management: Plan and oversee store manpower and contribute to budget planning.
• Additional Duties: Support other tasks as assigned by superiors to maintain smooth operations.

Requirements:

• Diploma holder
• Min. 1 year of retail supervisory experience.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

Job Duties

· Report directly to top management, providing regular updates on project status and key milestones.

· Oversee the overall implementation and completion of construction projects, ensuring that they are delivered on time, within budget, and meet the required quality standards.

· Lead and manage a team of professional and technical staff in the planning and execution of daily operations.

· Coordinate and collaborate with clients, consultants, relevant authorities, subcontractors and suppliers to ensure smooth project execution and resolve any issues.

· Ensure all project activities comply with local building codes, safety regulations, and specific healthcare facility requirements.

· Ensure compliance with EHS requirements, regulations, and best practices throughout the project lifecycle.

· Monitor project budgets and manage resources efficiently, implementing cost-control measures to avoid overruns.

· Maintain effective communication with all project stakeholders, ensuring that project goals are achieved and expectations are met.

Requirements

· Bachelor’s Degree in Civil Engineering; a degree recognized by the Singapore PE Board is preferred.

· Minimum 6 years of experience managing high-rise building projects, with at least one completed project cycles.

· At least CPAS Tier B certificate of accreditation.

· Possess BIM Management certification and DfSP (Design for Safety Professional) certification.

· Dynamic, self-motivated, proactive, and results-oriented, with a proven track record in the building industry.

· Strong organizational, interpersonal and leadership skills.

· Able to work in fast paced environment.

· Must able to lead the project team.

Job Description

• Assist in reviewing, updating, coordinating and generating all architectural works, shop drawings as and when required
• Assist with coordinating and liaising with all Architectural services with other trades on site
• Provide support and arrange for necessary inspections as and when required
• Assist in the deployment and storage of Architectural materials, plant and equipment at the site
• Contract administration of Architectural subcontracts

Job Requirements

• Degree in Building/Architecture
• Relevant working experience on construction projects
• Strong knowledge of AutoCAD, Revit and Sketchup
• Good technical detailing , specification knowledge and aesthetic sensibilities
• Local building regulation knowledge, submission and tender drawing experience

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Manager and invite talented individuals to join us in our mission.

Job Description:

• Responsible for the full experience of HR functions across (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within an international private education institution.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Job duties and responsibilities:

• Lead the Production Division in formulating and implementing production business plans to achieve the company goals and objectives.
• Manage and promote the company’s core values, business objectives, and targets, including the development of supporting personnel and features for the continued growth of the company.
• Induct, train, coach, and develop human resource and succession planning for the division.
• Participate and contribute actively either as the chairman or as a member of the various committees of the company or any other company-wide gathering.
• Maintain the discipline and cohesiveness of staff under charge, working towards achieving the corporate objectives. Have a nose for recognising problems.
• Need to write to internal or external customers most effectively and concisely. Conversely, must be able to converse concisely and timely.
• Coordinate and take leadership of all the managers and assistant managers who are heads of their respective departments.
• Manage and delegate work within the division sphere.
• Lead in the management and control of budgets for jobs designated to the department.
• Led and formulated plans for the expansion and improvement of the production division.
• Oversee all production and maintenance projects to the satisfaction of the client's requirements by providing technical and management guidance to production departments.
• Ensure all production department projects are planned, coordinated, and executed smoothly to meet customers’ requirements with the highest quality and EHS compliance.
• Manage and deploy production resources (manpower, material, tools & equipment, logistics, technical, etc) efficiently and productively.
• Analyse job scope and plan resources with the department heads.
• Liaise with customers on job matters.
• Manage sub-contractors.
• Chair and conduct daily production and monthly safety committee meetings.
• Approve in-house training programmes and training materials.
• Conduct in-house training for staff and when required.
• Forecast the divisional requirements.
• Communicate and carry out the management requirements to subordinates.
• Implement the company’s IMS system for continuous improvement.
• Conduct post-project performance evaluation and identify areas for improvement.
• Ensure project costs are controlled within budget and minimize wastage.
• Continuously review and improve work methods and enhance the productivity of workers.
• Conduct an internal audit and self-assessment for IMS.
• Oversee the development of production indicators, man-hour standards, work instructions, and risk assessments.
• Act on behalf of the COO in his absence.
• Perform any other duties assigned by the COO.

Minimum Requirements:

• A Degree or Diploma in Engineering.
• Minimum 3 years experience in Engineering maintenance services
• Possess strong leadership and organisational qualities.
• Possess strong written and spoken communication skills.

• In depth expertise in at least one of the Data and Analytics domains – data strategy development, data warehouse & big data implementation, business intelligence applications, machine learning / artificial intelligence domains
• Good knowledge of the Information Management framework, including operating model, data governance, data management, data security, data quality and data architecture.
• Strong skills in Agile delivery implementation methodology and delivery practices leveraging DevOps automation and engineering using CI/CD tools, code repositories and issue tracking and management.
• Experience in developing analytics application on public cloud stacks (Azure, AWS or GCP)
• Certifications in Data Analytics tools and environment (big data technologies, cloud certifications, data integration, data management, or visualisation tools) would be an advantage.
• 10 – 12 years of experience in data and analytics projects (data warehouse, data analytics, business intelligence and machine learning.
• 6 – 8 years of experience in delivering full SDLC lifecycle projects in a Consulting or Systems Integration (SI) model.
• 4 – 6 years of experience in leading data and analytics projects as a delivery lead responsible for overall project outcomes (client and commercial)
• Experience in at least one of the industry or domain – Government and Public Services, Logistics, Manufacturing, Supply Chain, Financial Services, Retail, Consumer Products
• Bachelor degree and above in Computer Science, Information Systems Management, or related fields.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Responsibilities

 Vendor, Partner, and Supplier Relationship Management

 Strengthen and maintain strong relationships with key vendors, suppliers, and strategic partners to ensure smooth operations and long-term business growth.

 Identify and build partnerships that align with business objectives and growth strategy.

 Project Flow and Internal Procedures

 Streamline and optimize project workflows, ensuring that projects are executed on time and within scope.

 Coordinate with internal teams to follow up on procedures, track project statuses, and address any bottlenecks or delays.

 Project Ownership and Revenue Growth

 Take ownership of specific projects, including managing timelines, resources, and deliverables.

 Expand current project volumes and initiatives to drive revenue growth。

 Identify opportunities for upselling and cross-selling within existing projects to maximize revenue potential.

 VIP Client Relationship Management

 Maintain and strengthen relationships with current VIP clients, ensuring their needs are met and that they receive the highest level of service.

 Work closely with clients to identify opportunities for increasing their mining hash rate and expanding their engagement.

 Client Support and Inquiries

 Act as a key point of contact for VIP clients, assisting with inquiries and providing timely responses to client needs.

 Provide tailored support for VIP clients, ensuring their expectations are exceeded and their mining activities are optimized.

Skills/Requirement

 5+ years of experience in business development, account management, or client relations, ideally within Web3 or blockchain industry.

 Strong understanding of the Web3 industry and products and services.

 Proven experience in managing relationships with high-value clients (VIPs), partners, and vendors.

 Strong project management skills with the ability to track progress, mitigate risks, and ensure project success.

 Excellent communication and negotiation skills, both written and verbal.

 Proactive problem-solving skills and ability to work under pressure in a fast-paced environment.

 Familiarity with mining hash rate and other technical aspects of the cryptocurrency mining ecosystem is a plus.

 Ability to work collaboratively with cross-functional teams to achieve business objectives.

One of the oldest nurseries in Singapore, Prince’s has 50 years’ experience in the industry. Started out humbly as a flower shop, Prince’s has evolved into a full-fledged landscape design and installation specialist. At the international front, our global connections ensure that Prince’s meets the needs of our customers. Strategic alliances with Europe, Australasia, and Asia have been a boon to our service-oriented culture.

Position: Learning & Development Manager

Job Description

The Manager, Learning and Organisation Development is responsible for developing learning and development plans based on the assessment of development areas for the workforce to meet business requirements. They liaise with stakeholders to communicate and implement organisation development and change interventions to ensure that the organisation's strategy and plans are delivered effectively and efficiently. In addition, he is responsible for managing team operations and performance and leverages Skills Frameworks in creating learning roadmaps and integrating them with learning programmes under the team's purview.

• Conduct learning needs analysis to assess their current capabilities and areas of development required to deliver against the organisation’s strategy, business restructuring and plans
• Develop customised learning and development strategies, plans and curricula to improve overall workforce capabilities for current and future roles and to promote lifelong learning
• Recommend and implement innovative and creative learning and development channels and technology to engage learners and increase the effectiveness of learning and development interventions
• Equip supervisors and line managers with the skills and tools to mentor, train and provide job coaching
• Analyse learning effectiveness evaluation data to derive insights on the effectiveness and return on investment of learning and development programmes and recommend improvement actions to improve workforce capabilities.
• Conduct organisational diagnosis to assess and analyse the current state and identify opportunities for organisational development and change interventions
• Propose, plan and execute organisational development and change interventions to drive and facilitate organisational development and change
• Monitor the progress and evaluate the effectiveness of the organisation development and or change interventions
• Execute broad-based communications strategy to articulate the business case, importance and impact of organisation development and change interventions on the overall business objectives
• Conduct stakeholder analysis and execute stakeholder engagement activities to manage highly influential stakeholders to support organisation development and change interventions
• Leverage skills maps of the Skills Frameworks to identify learning gaps and develop competency frameworks
• Create learning roadmaps with reference to career maps and skills maps of the Skills Frameworks
• Develop learning programmes and channels with reference to Technical and Generic Skills and Competencies (TSCs and GSCs) of the Skills Frameworks
• Plan organisation development interventions in accordance with skills maps of the Skills Frameworks

Candidate profile:

• Bachelor's degree in Human Resources, Organizational Development, Education, Psychology, or a related field
• Minimum 5 years of experience in Learning & Development or HR, with at least 2 years in a managerial role
• Proven track record in designing, delivering, and evaluating learning programs across diverse channels
• Knowledge of current L&D trends, technologies, and best practices
• Ability to collaborate and influence stakeholders at all levels of the organization
• Excellent communication, presentation, and interpersonal skills
• Strategic thinker with the ability to align L&D efforts with business objectives
• Strong leadership capabilities, with a focus on team development and coaching

We regret to inform only shortlisted candidates will be contacted. Thank you for your interest to join the Prince’s family.

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

• Overall management of Financial Accounting
• Manage 5 to 6 Accounting staff
• Manage financial statements, forecasts and reports in accordance with accounting standards and statutory requirements
• In conjunction with Finance Director prepares the financial information for yearly budget as well as the preparation of cost and management accounting matters
• Monitor the Company’s tax affairs and liaise with Company’s tax advisors on all tax related matters
• Monitor and reports on cash flow including long range forecasts
• Liaise with auditors and banks as required
• Review the accuracy and completeness of accounting work in the department

Job Requirements

• Degree holder
• 3 to 5 years relevant experience
• Work location at Bugis , near MRT
• 5 days work
• Salary $6000 - $7000
• AWS / Performance Bonus
• Start work Immediately or within short notice period

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.