• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Responsible for collecting, organizing, and analysing data to support business decisions. The Data Specialist will work closely with various departments regionally to ensure data integrity and accuracy, as well as assist in developing reporting tools and dashboards.

Job Functions

• Assist in developing data-driven solutions in the region to enhance operational efficiency.
• Support business users for processes improvement with data scientific approach.
• Analyze user requirements and execute actions to improve business operations.
• Collaborate with team members for the purpose of collecting data and executing the company’s mission
• Train business users to promote data utilization in the region.

Knowledge and Skills

• 3 years increasingly responsible professional experience in supporting/managing complex data utilization in Data scientific field.
• Possess a Diploma or above
• Microsoft Certified: Azure Fundamentals
• Microsoft Certified: Power BI Data Analyst Associate
• Strong verbal, written communication and interpersonal skills
• Strong attention to detail with a problem-solving skill
• Excellent time management skills and ability to multi-task and prioritized work
• Customer centric mindset
• Self-motivated team player skills
• Experience of Power BI report design
• Experience of API with data lake such as MS Azure
• Experience of business process improvement with data scientific approach
• Experience in data governance and data security.
• Understanding of ERP data in sales activities (e.g SAP S/4 HANA SD, MM, FICO, CS)
• Understanding of CRM data (e.g SAP C/4 HANA)
• Basic computer skills such as MS Word, Excel, Email.
• Project management experiences and knowledge
• Business level Japanese proficiency to communicate with BI development team in Japan.

• Experience in supporting a user size of >100 users
• Proficient in Microsoft 365 (M365) administration, including user management, Intune device management, and security configuration
• Skilled in managing endpoint devices: Windows OS, Android and IOS

about the company
My client is seeking an IT Support Engineer to provide dedicated support to end users within the organization.

about the job

• Design, implement, and manage Microsoft 365 solutions, ensuring system availability, reliability, and optimal performance.
• Regularly monitor system health, perform performance testing, and manage backups and restores as required.
• Conduct annual hardware refresh for endpoint devices (Windows, Android, iOS) and network equipment.
• Provide onboarding/offboarding for employees, troubleshoot issues onsite and offsite (including vessel support), and document system configurations, processes, and user guides.
• Serve as the IT procurement officer, managing vendor relationships, purchasing, and overseeing billing and subscriptions for SaaS and Microsoft 365.
• Maintain IT hardware/software inventory and perform daily, monthly, and annual IT operation checklists.
• Work closely with internal stakeholders to enhance user experience and travel internationally if necessary to support vessels when vendor resolution fails.

skills and experience required
2+ years of experience providing L1 support in mid to large enterprises with a user base of over 100 employees.

Hands-on experience as a Global Admin for Microsoft 365 or expertise in key modules such as user administration, Intune management, and security configuration.

Managing and troubleshooting endpoint devices, including Windows OS, Android, and iOS.

what's the offer
This a permanent opportunity for an IT Support Engineer will pay a salary range of $ 3,500 - $ 4,000 plus benefits.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)

• Position: Compliance Executive Assistance To Director
• Basic Salary: $6,000 - $6,800 + AWS
• Industry: Family Office Environment
• Working Location : Suntec Tower, Singapore
• Working Day : 5 Days 9 AM – 6 PM

** Family Office Environment in managing fund, investment and charity's budget from group of family's directors**

Summary:

• To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
• Reporting and supporting the Executive Director at Singapore & Principal at Canada.
• Ideal candidate must with at least 5 years professional experiences in trust / compliance / legal industry.

Job Duties:

• Comfortable to identifying and evaluating trust and legal compliance risks within the company and the group.
• Representative the principal to discuss and deal with third parties or outsource agency. (Trust Entity & Law Firm)
• Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
• Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
• Transcript of voice recording of meetings / phone conferences.
• Draft, review & comments emails / agreements / documents for Executive director’s consideration.
• Monitor and report on regulatory changes and developments.
• Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
• Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
• Assist in office management.
• Carry out other ad-hoc tasks / projects assigned by Manager & Executive Director

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

• Position title: Digital Marketing Specialist
• Working location: Pasir Panjang Road, Mapletree Business City
• Working Days: 5 days work
• Working hours : 9am - 6pm
• Salary Range: $3000 to $3600

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Oversees brand integrity, messaging, and strategy alignment across all stages in the marketing funnel and marketing campaigns.
• Brainstorm and manage overall digital marketing strategy to drive lead acquisition and increase online presence.
• Measure and report on the performance of digital marketing campaigns and assess against ROI goals.
• Liaise with digital media and identify opportunities for media coverage fit for the brands.
• Copywrite in English language and transcreate (mainly Chinese language to English language) for content in different formats, tones and channels; work with relevant functions for assets suitable for content.
• Consistently conduct knowledge research, brainstorm for new ideas and track trending topics to develop interesting content.
• Work with internal stakeholders to optimise content and copy for advertisement considering keywords, business objectives and budget.
• Collaborate with internal stakeholders to develop product positioning and marketing direction for products; contribute to product naming.
• Manage corporate social media accounts such as Instagram, Facebook, Tiktok, Youtube, etc., including content development, posting, building following, community nurturing, social listening/ monitoring and responding to feedback, enquiries and comments, to increase brand awareness, engage customers, and gather insights.
• Update marketing materials, maintain content asset database and communicate regularly with regional marketing teams.
• Collaborate with marketing and product teams internal stakeholders to and contribute to product positioning and marketing direction for products.
• Assist in other marketing events and activities, when required.

Requirements:

• Degree in Marketing, Communications, Languages or other related fields.
• Possesses knowledge in skin care and health and wellness products preferred

Responsibilities

• Convert leads provided by the partner bank to sales through telemarketing;
• Handle customer enquiries with confidence;
• Correspond with customer through emails;
• Liaise with internal departments on policy fulfilment; and
• Achieve sales target for the team and individual set out by business.

Requirements

• O levels / N level / Nitec or equivalent.
• Certificate in General Insurance (BCP, PGI, HI) will be an added advantage.
• Strong communication skills.
• Persuasive and highly motivated to make sales.
• Sales driven and possess can-do attitude.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy

Customer Service Team Lead / Manager - (order management and logistics)

Working Days: 5 days (Mon-Fri)

Working Timing: 830am – 530pm

Working Location: City Hall

Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Key Responsibilities:

Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.

Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.

Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.

Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.

Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.

Review and refresh key performance indicators (KPIs) on internal team and external partners.

Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.

Ensure adherence to compliance and regulatory requirements in order processing.

Job Requirement:

Degree/Professional certificate in a related field preferred.

5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.

Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes

Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Contract: 1 year

Location: Raffles Place

Responsibilities

• Provide support to APAC immigration cases from initiation to completion, providing a high-quality experience to all stakeholders.
• Continually the APAC immigration program through process improvements, automation, data & insights.
• Build good partnerships with cross-functional teams and HRBPs to deliver a high bar of user experience for the employees and business stakeholders.
• Work on various projects relating to APAC Mobility policies and process improvement, providing insights and contributing to global or regional tasks.
• Work together with the mobility immigration vendor in all stages of execution.

Requirements

• Bachelor's degree or equivalent practical experience
• Analytical and problem-solving skills, sense of responsibility, ability to produce and analyse data, attention to detail, and willingness to promote better solutions
• Strong team collaboration and communication skills and the ability to cooperate efficiently with stakeholders.
• Able to handle confidential information in a mature and professional manner
• Able to use digital tools to enhance operation productivity

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/details/10523

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Contract: 1 year

Location: Raffles Place

Responsibilities

• Provide support to APAC immigration cases from initiation to completion, providing a high-quality experience to all stakeholders.
• Continually the APAC immigration program through process improvements, automation, data & insights.
• Build good partnerships with cross-functional teams and HRBPs to deliver a high bar of user experience for the employees and business stakeholders.
• Work on various projects relating to APAC Mobility policies and process improvement, providing insights and contributing to global or regional tasks.
• Work together with the mobility immigration vendor in all stages of execution.

Requirements

• Bachelor's degree or equivalent practical experience
• Analytical and problem-solving skills, sense of responsibility, ability to produce and analyse data, attention to detail, and willingness to promote better solutions
• Strong team collaboration and communication skills and the ability to cooperate efficiently with stakeholders.
• Able to handle confidential information in a mature and professional manner
• Able to use digital tools to enhance operation productivity

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/details/10523

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Seeking for Mobility Service Specialist

Duration: 1 Year Contract

Flexible Work Hours: 10AM - 7PM / 9.00AM - 6.00PM

Work Location: Central

Team Introduction:

Global Mobility Service team endeavors to continuously build and deliver a seamless and positive employee experience across the whole employee mobility process. We are dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems and services. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their mobility

Responsibilities:

• Provide support to APAC immigration cases from initiation to completion, providing a high-quality experience to all stakeholders.
• Continually the APAC immigration program through process improvements, automation, data & insights.
• Build good partnerships with cross-functional teams and HRBPs to deliver a high bar of user experience for the employees and business stakeholders.
• Work on various projects relating to APAC Mobility policies and process improvement, providing insights and contributing to global or regional tasks.
• Work together with the mobility immigration vendor in all stages of execution.

Requirements :

• Bachelor's degree or equivalent practical experience
• Analytical and problem-solving skills, sense of responsibility, ability to produce and analyse data, attention to detail, and willingness to promote better solutions
• Strong team collaboration and communication skills and the ability to cooperate efficiently with stakeholders.
• Able to handle confidential information in a mature and professional manner
• Able to use digital tools to enhance operation productivity
• Coordinator to liasie with chinese stakeholders, mandarin is essential

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

https://sg.go.persolkelly.com/job/details/10523

Skills required : Solutions Architect, Microservices, React, .Net , RESTful API

Responsibilities:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.

• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.

• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.

• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.

• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.

• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .

• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.

• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.

• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills

• Proven experience in software architecture, specifically in microservices architecture.

• Extensive experience with front-end technologies, particularly React.

• Deep expertise in .NET development and the ecosystem.

• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.

• Strong understanding of RESTful API design, GraphQL, and other integration patterns.

• Proficient in containerization technologies like Docker and orchestration tools like Kubernete

• Familiarity with database design and management, including SQL and NoSQL databases.

• Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.

• Experience with serverless architecture and event-driven systems.

• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.

• Experience in leading large-scale enterprise projects.

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

We are seeking an experienced Geospatial Specialist to join our Modelling and Simulation (M&S) practice, which aims at spurring innovative geospatial systems and solutions for Whole-of-Government (WoG). M&S Cluster is currently leading Technology Transformation and Digitalisation effort using GIS in partnership with agencies technical team, IHLs and industry partners.

As a GIS Specialist, you will collaborate with a team of talented GIS architects and consultants who are passionate about emerging technologies, and the use of Geographic Information Systems (GIS) to drive WoG geospatial projects. This role includes managing the entire project lifecycle from strategic planning to technical activities, including undertaking the requisite transformational and change management efforts to ensure a successful implementation.

You will also manage the overall end to end solutioning and implementation process for NParks centralized geospatial database and viewer, and deployment of system onto the Government Commercial Cloud (GCC) and/or Government Commercial Cloud plus (GCC+).

What you will be working on:

• Provide Geospatial IT Consulting Services to government agencies, including:

- Solutioning : Develop deep understanding of Business Domain, perform business process analysis, conceptualise innovative solutions (involving multi-disciplinary components) to effectively address business needs

- Acquisition of System and Services : Develop functional specs, tender documents, evaluate tender bids

- Architecture & Design : Perform geospatial architecture planning, Develop data models and data base design, system architecture design and application design

- Applications Deployment : Perform quality assurance planning, configuration management, deployment planning, performance tuning and validation, user acceptance testing, and user training

• Knowledge of Customer relationship management (CRM) such as Microsoft Dynamics CRM, Appian, Outsystems, Pega, etc will be an added advantage
• Integration of GIS with CRM will be an added advantage
• Leverage existing central geospatial platforms and services to provide value added services and geo-enabled apps for government
• Develop real-time geo-analytical models by integrating field apps, sensors and IoT devices etc
• Gain expertise in emerging geospatial related technologies such as Indoor/Outdoor Positioning, AR, VR etc
• Perform rapid prototyping, developing geospatial models, scripts and workbenches. Ensure reusability of codes, workbenches, ETL processes and other project artefacts.
• Assist in developing geospatial IT competency
• Assist in promoting use of geospatial IT within government, public and private sector

What we are looking for:

• Disciplines in Geospatial Technology/Science, Computer Science/Engineering, Information Technology or equivalent
• Minimum 7 years of relevant GIS experience in solution design, IT consulting and/or project management.
• Passionate about Geospatial technologies such ESRI, FME, open source GIS and allied emerging technologies
• Possess strong analytical, communication, presentation and stakeholder engagement skills
• Able to work independently and be a good team player

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech.

Job Description

• Contribute to the recurring fair market value process of Novo Holdings
• Prepare valuation documentation for financial reporting and audit purposes.
• Collaborate closely with internal teams to gather necessary data and inputs for valuations.
• Assist with any valuation-related inquiries from auditors, providing the necessary documentation.
• Communicate valuation results and insights to relevant stakeholders, addressing any data inquiries, and providing clear explanations to any questions.
• Provide input to the Valuation Committee
• Deliver high-quality support to investment teams on valuation matters
• Support the investments team in preparing valuations for decision-making purposes.
• Review internal and external financial models and valuations, including challenge of key assumptions.
• Estimate weighted average return requirements (WACC) in relation to recurring fair value assessments and potential transactions.
• Contribute to development and improvement of the Valuation function
• Stay updated on market trends, regulatory changes, and valuation best practices
• Provide feedback to the Head of Valuation and suggestions of improvements

Qualifications

The ideal candidate has:

• M.Sc. from a top-tier institution and 2+ years work experience at a top investment bank or financial institution.
• Proficiency in English, Danish and Scandinavian language (in writing and oral) essential in order to translate Valuation and deal team processes and frameworks between headquarter and local entities.
• Knowledge of Danish and Scandinavian investment landscape for sparring and collaboration between head-quarter, local entities and portfolio companies.

Personal Attributes

As a person, you demonstrate excellent communication skills, strong interpersonal skills and confidence in managing a wide variety of stakeholders. You always maintain a high level of professionalism, strong work ethic and integrity.

You have an open mind, a proactive approach and seeks to provide input on investment projects and opportunities.

Finally, we imagine that you are curious and intellectual with a desire to make a positive impact on society.

The Marketing Specialist (Sales & Marketing Assistant) is responsible for creating and maintaining various types of content and driving marketing efforts in collaboration with distribution and direct system integration partners.

The role involves creating and disseminating customer communications, developing sales materials, ensuring the up-to-dateness of online and offline media, and managing reference cases. Additionally, the associate will focus on building strong relationships with partners, supporting their marketing activities, and providing them with necessary sales and marketing materials. The associate will also be involved in planning and executing local events, including trainings, seminars, exhibitions, and community events. Furthermore, the role encompasses media relations and social media engagement, including establishing relationships with key media partners, co-developing media content, initiating interviews and industry awards participation, and leading social media content creation and engagement.

Responsibilities:

Content Creation and Maintenance

• Creating and distributing customer communications, including sales mailings and regular partner updates.
• Developing sales materials such as one-pagers, catalogs, and presentations (e.g., PowerPoint). Ensure online platforms (e.g., websites) and offline materials (e.g., product catalogs) are kept up-to-date.
• Overseeing the creation and execution of reference cases, including write-ups and videos, with English translation as needed.

Driving Marketing Efforts of Partners

• Establishing and nurturing strong relationships with distribution partners and direct accounts.
• Assisting with their marketing initiatives and providing necessary sales and marketing materials.

Local Event Support

• Planning, organizing (including the invitation process), and executing trainings and seminars, along with post-event evaluations.
• Coordinating and delivering exhibitions and Q-SYS community events in collaboration with business partners.

Media Relations and Social Media Engagement (B2B)

• Building and maintaining relationships with key media partners.
• Collaborating on media content creation, including copywriting and English translation, and managing distribution.
• Initiating interviews and facilitating participation in industry awards.
• Leading social media content creation and engagement activities.

Qualifications:

• Fluent in both written and spoken English; proficiency in other Asian languages is a plus.
• Strong communication skills are essential for effectively collaborating with local teams, partners, and stakeholders.
• A bachelor's degree in marketing, communications, business administration, or a related field is preferred.
• Relevant certifications or specialized training in marketing or content creation are advantageous.
• Minimum 3–5 years of experience in a similar position, with prior roles in marketing, content creation, or related fields required.
• Experience in B2B marketing, with familiarity in Southeast Asian market dynamics and cultural nuances, is highly beneficial.
• Proven ability to create engaging and persuasive content for various marketing channels, including written materials, presentations, and social media platforms.
• Strong copywriting and editing skills with excellent attention to detail.
• Demonstrated experience in planning and organizing events, such as trainings, seminars, and exhibitions, including managing invitation processes and post-event evaluations.
• Ability to build and maintain strong relationships with distribution partners, direct accounts, and media partners.
• Strong interpersonal skills and a customer-centric mindset, with a focus on effective stakeholder collaboration.
• Knowledge of digital marketing strategies and social media platforms.
• Experience managing social media channels, creating engaging content, and analyzing performance metrics is advantageous.
• Demonstrated ability to work effectively in a multicultural environment and adapt to different cultural norms and practices.
• Self-driven with strong organizational skills to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
• A proactive, creative thinker with strong problem-solving abilities.
• Ability to develop and implement innovative marketing strategies to drive sales and growth in the South East Asian market.

Job Summary
An experienced ITSM Specialist is sought to support and enhance the IT Service Management (ITSM) platform. This role involves close collaboration with IT Infrastructure and Operations teams to manage service requests, perform platform maintenance, and implement ITSM processes aimed at improving efficiency and ensuring alignment with business objectives. The position requires hands-on expertise in ITSM tools, strong technical skills, and a proactive approach to ensuring ITSM compliance and standards.

Key Responsibilities

• Develop and enhance service requests on the ITSM platform to meet evolving business needs.
• Perform operational maintenance, patching, and upgrades to ensure the ITSM platform remains optimized and up-to-date.
• Support IT service management activities across various IT domains by analyzing and improving service requests and updating catalog items.
• Gather user requirements, design solutions, and enhance the ITSM catalog based on identified needs.
• Build or modify service requests to align with ITSM platform requirements.
• Generate and distribute reports for ITSM service requests to relevant stakeholders.
• Create and maintain system documentation, user guides, and training materials, while ensuring knowledge transfer to the internal ITSM team.
• Configure ITSM settings to comply with established processes and standards.
• Collaborate with the Automation/Orchestration team to integrate catalogs, workflows, and approvals effectively.
• Ensure all ITSM activities adhere to IT security standards, policies, and procedures.
• Work with IT Infrastructure and Operations teams to troubleshoot and resolve issues within the ITSM platform.

Your background

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 3-5 years of experience working with ITSM platforms, including developing service requests and platform maintenance.
• Demonstrated experience in IT service management activities, with a strong focus on service catalog and request management.
• Experience working in an IT operations or infrastructure environment, with a focus on process improvement and compliance.
• Proficiency in ITSM tools (e.g., ServiceNow, BMC Remedy) and familiarity with platform configuration and customization.
• Strong understanding of ITIL processes, including incident, change, and problem management.
• Experience with reporting tools and data visualization within ITSM platforms.
• Familiarity with automation/orchestration tools and their integration with ITSM workflows.
• Knowledge of IT security standards, policies, and best practices.

EA License: R1873481

Company EA License: 11C4879

Responsibilities:

• Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.
• Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.
• System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.
• Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.
• Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.
• Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards .
• Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.
• Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.
• Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodology

Required skills

• Proven experience in software architecture, specifically in microservices architecture.
• Extensive experience with front-end technologies, particularly React.
• Deep expertise in .NET development and the ecosystem.
• Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.
• Strong understanding of RESTful API design, GraphQL, and other integration patterns.
• Proficient in containerization technologies like Docker and orchestration tools like Kubernete
• Familiarity with database design and management, including SQL and NoSQL databases.
• Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.
• Experience with serverless architecture and event-driven systems.
• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.
• Experience in leading large-scale enterprise projects.

Our client, an EV-Electrical company, is looking for talent as a Quantity Surveyor, Procurement and Contracts Manager.

Responsibilities:
A) Tendering and Estimation
· Prepare accurate and comprehensive tender documentation, including bills of quantities, form of tender, etc.
· Conduct detailed quantity take-offs and cost estimations
· Analyze tender submissions and make recommendations based on project life cycle cost, quality, and project requirements.

B) Contract Management
· Review and negotiate contracts, ensuring compliance with regulatory, and contract requirement.
· Monitor contract variations, claims, and progress payments.
· Collaborate with project teams to resolve contractual issues and disputes.
· Provide professional advice and guidance on cost-related matters including identify cost-saving opportunities and provide recommendations for cost optimization.
· Prepare cost reconciliations and final accounts for completed projects.

C) Procurement
· Provide full spectrum of the procurement services for goods and/or services required by the company
· This would include vendor management, contract management and fair negotiation for the smooth, effective and efficient operations of the company.
· Involve in the sourcing, invitation and monitoring the timeline for evaluation of suppliers’ submissions.
· Advise end users on all procurement matters and ensure end users’ compliance with procurement policy and procedures.

Requirements:
· Tertiary education in Quantity Surveying, or related field.
· At least 3 years of experience as a Quantity Surveyor in the building/ construction industry, with a proven track record of successfully managing contracts and calling tenders.
· At least 2 years of relevant experience in Procurement.
· Excellent analytical and problem-solving skills, detail-oriented, with a high level of accuracy in cost estimation.
· Up-to-date knowledge of industry trends, cost benchmarks, and best practices.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

• Singapore Based (Pasir Panjang)
• 5 days, Mon – Fri , 10am – 7pm
• Salary: $3000 - $3500
• Career Progression Opportunities

Retail Sales Specialist (Luxury Watches)

• Working Days & hours: 5 days, Mon – Fri , 10am – 7pm
• Location: Pasir Panjang
• Salary: $3000 - $3500

Job scope:

• Provide customer service, product knowledge and recommendations to retail customers.
• Assist in inventory management and housekeeping at the retail outlets.
• Maintain daily housekeeping of the outlet; ensuring cleanliness and organize store front.
• Maintain and manage the POS/Cashier
• Assist in ad-hoc job scope assigned by store manager/supervisor.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Duration: 1 year

Location: Loyang Lane

Working Hours: Monday - Friday 8am to 5pm

Responsibilities:

• Reviews customer purchase orders to assess requirements.
• Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in Cardex (ERP) and portal management.
• Interacts with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame.
• Prioritizes orders with issues based on required ship date and performs analysis on whether orders can proceed without additional input.
• Performs research in Cardex (ERP) to potentially resolve order issues.
• Reviews and actions open orders that are pending resolution.
• For all critical orders, ensures timeliness of shipment through internal coordination and liaison with other functional stakeholders.
• Monitors / Expedites orders with high complexity and urgency.
• Resolves customer claims with functional departments (Accounting, Quality Assurance, etc.), Credit & Rebill, Return Material Authorization process, determine root cause, recommend and implement corrective actions; support Account Receivables with cash collection.
• Maintain Pipeline health on part usage/demand on existing contract, program, etc. in collaboration with Customer, Sales, Planner, etc.
• Performs other duties and responsibilities as assigned or required.

Requirements:

• 2-4 years of related work experience
• Experience in Program Management and/or Customer Support
• Experience in a warehouse environment
• Strong problem-solving skills
• Excellent communication skills, both written and verbal
• Ability to work in a very fast-faced environment with a high degree of accuracy
• Ability to effectively multi-task
• Ability to manage multiple and competing priorities
• Proficient knowledge in MS Office (Excel, Word, PowerPoint) applications

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Roles & Responsibilities

Are you driven and ambitious?

If so, we want you to be on our team as a Sales and Marketing Superstar!

• Location: Town
• Salary: Up to $6,000

Responsibilities

• Maintain and advocate project management standards, processes and best practices, ensuring that project are executed efficiently
• Tracking major KPIs and forecasting metrics related to the projects, programs, portfolios, resources, risks,
• ISD department administration duties

Requirements:

• Polytechnic Diploma & above with 5 years in Project Management Assurance experience
• ITSM, PMP certification ideal to have
• Good communication skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

• Full Title : Operation Specialist
• Location: Plaza Singapura
• Working days: 5 days, 44 hours (Rotate shift based on roster)
• Weekday: 11.45am to 9.15pm
  Weekend: 8.45am to 6.15/7.15pm
• Salary: $2,300 - $ 2,850

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Key Responsibilities:

Primary Role

• Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role

• Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.
• Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements:

• Minimum GCE O-Level & above
• 2 to 3 years of retail working experience
• Possess knowledge of Guitars, Drums or Keyboard products.

Our client is a specialist clinic located at the city.

• Oversee daily clinic operations, ensuring smooth patient flow and optimal resource utilization.
• Manage the clinic budget, monitor expenses, and ensure financial viability.
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Implement quality improvement initiatives to enhance patient outcomes and service delivery.

Requirements:

• Nitec and above
• At least 2 years of managerial experience in clinic setting.
• Excellent leadership, communication, and organizational skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are seeking a Quality Validation Specialist to perform quality reviews of validation documents and protocols across various areas, including DeltaV automation systems, EFU qualifications, Automation CSV, IT systems, cleaning validation, and laboratory equipment. Key responsibilities include ensuring compliance with regulatory standards, identifying and addressing documentation gaps, and collaborating with teams to ensure the success of validation activities.

The Who

In 1988, our founders had an ambitious dream to form the largest specialized travel company in the world – to set the example of how touring and travel should be done. The belief that travel is one of the most emotive experiences you undertake and our ambition to make this experience the absolute best it can be for the traveller, has become the guiding principle for TAG.

We believe that through a bespoke, high-touch and personal service, we can alleviate the stress and complexity of travel. So, whether it is a business meeting to close a deal, an event to meet industry peers or a gig for 50,000 screaming fans, we will get our clients to where they need to be feeling ready to take on the world.

The Why

At TAG, our company values matter. We appreciate our staff working as a Team, having Ambition and being Genuine.

You will have a passion for the job you do, as well as a drive to want to do better – in return, TAG will support your growth and development, as well as offer opportunities to progress or maybe even change tack!

The What

As an Entertainment Specialist you will have a diverse and varied role. Here are just some of the things you’ll be getting involved with:

• Independently manage client travel requirements, including VIP client travel requirements, while anticipating and understanding individual client preferences and needs
• Analyse all inquiries and requests received from clients and provide expert advice on the best options to offer
• Formulate complex, logistical itinerary plans to deliver practical travel solutions, ensuring that budgets and specific requirements are met.
• Fully service all VIP enquiries, requests, bookings and ticketing with the highest standards and quality documentation
• Ensure all air, rail, hotel and/or other ancillary reservations meet company and client expectations, ensuring client and booking files are maintained in relevant systems
• Report, investigate and resolve errors or/and client complaints adhering to the highest standards of customer service; mitigate any financial loss through individual and avoidable error
• Operate in accordance with client service level agreements (SLAs) and TAG policies and standards
• Action all required company tasks and client or supplier processes in a timely and effective manner to ensure correct information is readily available for continuity of service for all team members
• Process complex reissues and pricing records accurately and manage Quality Control (QC) procedures and tasks
• Manage and successfully deliver profit and sales targets in relation to own client portfolio, continually looking for opportunities to maximise revenue and margin
• Negotiate the best rates and deals from vendors to reduce client expenditure; assess all potential revenue and income streams for maximum company profitability
• Process administrative tasks including accounting queries from both the client and finance department through to final reconciliation; assess client credit levels, if applicable, and work in conjunction with the finance department to ensure payments are received
• Complete all TAG systems and respond to all communications proactively, promptly, efficiently and accurately
• Ensure all PNRs Galileo are correct and fully completed
• Log all client and supplier favours accordingly
• Adhere to PCI regulations in accordance with company policy
• If required, accompany client on the tour/production to provide client support during the tour/production and ensure client satisfaction, if assigned
• Act as a mentor to the junior members of the team, share knowledge and assist with training as required, including new starters and TAG Academy
• Demonstrate professionalism, attention to detail adhere to service level expectations in your day-to-day dealings with clients; escalate any issues or concerns in a timely manner to Team Leader
• Develop and maintain positive and valuable relationships with key vendors relevant to TAG’s client base and support the Supplier Program; attend presentations, networking events, site visits and functions, with any related activities carried out and followed up as necessary
• Retain accounts and agreements, ensuring the highest standards and levels of service are always delivered with a personalised and individual approach to each client
• Share business opportunities with the commercial team
• Proactively seek ways to improve functionality of the entertainment team; suggest ideas for improved practices locally and companywide

The How

To be successful at TAG is as much about mindset and attitude as it is about skill set and qualifications. We’re a team who share the same desire and passion to go above and beyond for each and every client. We revel in making the seemingly impossible possible, always rising to the challenge with ambition and a genuine, open attitude.

We work flexibly to accommodate our TAG team colleagues, meaning on occasion there could be requirements ‘outside of office hours’ to manage time zones and other work commitments. As an Entertainment Specialist there are several credentials and attributes which would be advantageous, but a determined attitude and willingness to learn, are equally important.

• BS or BA degree OR in lieu of education, equivalent combination of education and directly related experience.
• 5+ years of relevant travel consulting experience within a travel agency, managing high demand clientele
• Strong knowledge and understanding of airfares, contracted fares, ticketing and reissues
• GDS experience (Travelport preferred)
• Versed in booking flights, hotels and good understanding of published airfares
• Experience handling VIP, touring, film, theatre, production or media clients and/or group travel

The Where and When

This is a full-time role (40 hours per week) based in our Singapore office. Since March 2020 we have operated a flexible, hybrid approach to working and will continue to do this moving forward. We will work with you to find the best mix of office and home working that suits your life and the needs of the team.

You will report into the General Manager, who is based Singapore. There are other regional teams based in Australia, New Zealand, UK and the US that you may work closely with, too.

The Important Bit

As passionate as you may be about changing the face of travel, let’s be honest – you're not doing this for free. So, here’s our promise to you:

• Competitive salary DOE
• Health Insurance Benefit Scheme
• Wellness/EAP programme
• Employee discounts
• We are also committed to offering an equal opportunity for all employees and applicants.

How to Apply

We want to know a bit about you. Send a cover letter outlining why you think TAG is a good fit for you and an up-to-date CV/resume to [email protected]

And before you press send, please make sure you’re eligible to work in Singapore!